Tell us about you
Work Email required
Organization required
First Name required
Last Name required
Job Title required
Phone required (###) ###-####, or int ######...
City required
State/Province required
Tell us about your organization
Looks like we’re already familiar with you!
Please press next to continue with the survey.
Looks like we’re already familiar with you!
According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.
If you are trying to access KLAS research data and reports, an email has been sent to with a link to login.
If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.
Membership Commitment
In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.
By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
Thank You! Your information was submitted successfully!
Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
Thank You! Your information was submitted successfully!
Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.
If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.
Surprise! Looks like we already have an account for you.
An email has been sent to blah@blah.com with a link to login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
MEDITECH Expanse Suite Comments
Filtered view: All
Coray Tate
VP of Research / Strategy, Clinical
Subject Expert
Commentary Summary
Want to see full details?
User Commentary
CIO
Interoperability and integration are the biggest areas that the patient portal needs help in. There...
Login or Create an Account to see details.
CIO
In terms of the ease of use, the sign-up and log-in processes are hard for the patients. Patients...
Login or Create an Account to see details.
CIO
With the portal, we are going live with another program, which will be good for combining...
Login or Create an Account to see details.
Manager
Our conversion to Expanse Patient Accounting was pretty good and smooth. We had to build a lot of...
Login or Create an Account to see details.
Manager
Expanse Patient Accounting makes things easier for the clinical people across the board because they...
Login or Create an Account to see details.
CIO
There is a contractual piece and an operational piece in terms of keeping promises, but I think...
Login or Create an Account to see details.
CIO
We hadn’t seen any executive involvement during COVID-19, but we just saw executive involvement...
Login or Create an Account to see details.
CIO
We have a regular call with our representative. Half of the time, they cancel the meeting on short...
Login or Create an Account to see details.
Director
The patients seem to get locked out of the system. That seems to be the most common issue, and...
Login or Create an Account to see details.
Director
With MEDITECH, there is quite a frequency of upgrades. I know that needs to happen to stay relevant,...
Login or Create an Account to see details.
Director
I love the ease of use of Expanse Acute Care EMR. It is so easy to use, and with all of its pop-ups,...
Login or Create an Account to see details.
Director
MEDITECH is very responsive when we open a ticket or send a call, but they don’t seem to reach out...
Login or Create an Account to see details.
Analyst/Coordinator
In the beginning, before MEDITECH's implementation, there were a lot of add-ons and third-party...
Login or Create an Account to see details.
Analyst/Coordinator
We won't be going to a different EMR after what we have paid for Expanse Acute Care EMR. We looked...
Login or Create an Account to see details.
Director
The interfaces didn't go as planned. What we built in a test environment didn't copy over to a live...
Login or Create an Account to see details.
VP/Other Executive
The biggest issue that we have is patients being able to log in and do self-service enrollment. That...
Login or Create an Account to see details.
VP/Other Executive
The product is getting a little long in the tooth, but the vendor is doing everything they need to...
Login or Create an Account to see details.
VP/Other Executive
I really don't hear from the executive team. I can get somebody involved, but I don't hear from the...
Login or Create an Account to see details.
Manager
The pharmacy suite seems to be operating just fine. Every system has its quirks, and when complaints...
Login or Create an Account to see details.
Manager
Changes can be a little frustrating. Oftentimes, a change has to be done manually because everything...
Login or Create an Account to see details.
Director
Patient and Consumer Health Portal is a MEDITECH product, so we get the same support and same deals...
Login or Create an Account to see details.
Director
When new technology is available, MEDITECH delivers it well. We get quarterly updates, so when...
Login or Create an Account to see details.
Director
We have the same problem with any module from MEDITECH. Their high turnover of staff typically...
Login or Create an Account to see details.
Director
We get support when we have issues, so if the first level of support can’t solve it, then the...
Login or Create an Account to see details.
Manager
The system works for our facility, our entity, and our system. The whole build and the...
Login or Create an Account to see details.
Analyst/Coordinator
MEDITECH definitely still has work to do. Our acute care nurses are still using the desktop...
Login or Create an Account to see details.
Analyst/Coordinator
The quality of MEDITECH's support really depends on the application and what specialists we have to...
Login or Create an Account to see details.
CIO
We had a really good implementation. MEDITECH did a good job of preparing us.
Login or Create an Account to see details.
CIO
Reporting has been a big weak spot for Expanse Acute Care EMR. We had a lot of custom reports in our...
Login or Create an Account to see details.
Nurse
The system's ease of use depends on who is asked. For acute offices, too many clicks are required to...
Login or Create an Account to see details.
CIO
There were some things that we had to do, but that wasn't unexpected. The system could only take one...
Login or Create an Account to see details.
CFO
MEDITECH has gaps in their reporting functionality. We ended up buying a third-party system that...
Login or Create an Account to see details.
CFO
A positive of using MEDITECH's system is that we purchase one system and don’t have to deal with...
Login or Create an Account to see details.
CFO
We had a very tough conversion; it took us quite a while to get up and running, and we are still...
Login or Create an Account to see details.
CFO
I ask MEDITECH to work on things, and they tell me that those things are in the pipeline. Things are...
Login or Create an Account to see details.
CFO
When I ask the folks at MEDITECH for a call, they come through.
Login or Create an Account to see details.
CFO
We had a very tough implementation. We are working through it, but the scars are there.
Login or Create an Account to see details.
CFO
The problem with net A/R trending in MEDITECH's system is that it doesn’t take into account the...
Login or Create an Account to see details.
CIO
I continue to believe that Expanse Acute Care EMR is a game changer for MEDITECH. Expanse Acute Care...
Login or Create an Account to see details.
CIO
MEDITECH needs to better disclose what is different as they bring Expanse Acute Care EMR live. There...
Login or Create an Account to see details.
CIO
As an Expanse Acute Care EMR customer, we have received a lot of hand-holding and attention from...
Login or Create an Account to see details.
Manager
We have some new users who tell me the system is confusing. I don't think it is, but I haven't used...
Login or Create an Account to see details.
Manager
I don't think that I have ever seen the vendor proactively reach out about a problem, but we don't...
Login or Create an Account to see details.
Manager
MEDITECH can be a little frustrating. I wouldn't say they don't keep their promises, but I don't...
Login or Create an Account to see details.
Manager
The upgrades and implementations have been pretty good. MEDITECH has met their deadlines. I am only...
Login or Create an Account to see details.
Manager
MEDITECH's training people are basically taught to read from the training materials. They are not...
Login or Create an Account to see details.
CIO
During the implementation, we had one or two experiences with MEDITECH charging us for something...
Login or Create an Account to see details.
CIO
For the most part, MEDITECH's analysts are very hardworking and very good. An area where MEDITECH...
Login or Create an Account to see details.
CIO
Ultimately, we just settled on the fact that the operation and implementation costs and the loss of...
Login or Create an Account to see details.
CIO
We would have to think long and hard before going with the system again. Things have been pretty...
Login or Create an Account to see details.
CIO
MEDITECH has kept 90% or more of their promises. If we look at some of the marketing materials,...
Login or Create an Account to see details.
CNO
Probably the most disappointing thing is that all of the physician documentation for the system is...
Login or Create an Account to see details.
Director
When it comes to the lab module, MEDITECH didn’t set expectations very well. We don’t know anything...
Login or Create an Account to see details.
VP/Other Executive
MEDITECH keeps a majority of their promises. When we ask them for things, they have those things. We...
Login or Create an Account to see details.
VP/Other Executive
Usually, we have to travel to do training with MEDITECH, and that is a big expense for a small...
Login or Create an Account to see details.
Manager
The product functionality is good. The system is so simple, and the information users need to find...
Login or Create an Account to see details.
CIO
There really has been no executive involvement from MEDITECH at all.
Login or Create an Account to see details.
CIO
Based on all of the pre- and post-implementation metrics, we recovered quickly. I am sure that was...
Login or Create an Account to see details.
Director
Whether MEDITECH charges us for every little thing depends on how we look at everything because...
Login or Create an Account to see details.
Director
Whether there is interoperability is kind of a loaded question because of the state of the country....
Login or Create an Account to see details.
Director
The ease of use depends on the user. Certain users are afraid of everything, and then they don't get...
Login or Create an Account to see details.
Director
MEDITECH has been responsive in regard to new technology. Every time there is something new,...
Login or Create an Account to see details.
CIO
Our implementation could have been done a lot better. We did not have the level of physician...
Login or Create an Account to see details.
CIO
I hope the integration will get better over the next year. That would help so much. The integration...
Login or Create an Account to see details.
CIO
MEDITECH is slow to respond. When we find something that needs to be corrected, MEDITECH seems to...
Login or Create an Account to see details.
CIO
The tool does what people need it to but not exactly in the way they want to do it. Oftentimes,...
Login or Create an Account to see details.
Analyst/Coordinator
MEDITECH's product is much more user friendly than some of our other solutions, but I am more...
Login or Create an Account to see details.
Analyst/Coordinator
I like this product. The system helps me meet my goals. The system processes a claim, and I get...
Login or Create an Account to see details.
Analyst/Coordinator
Before MEDITECH starts new things, they do a lot of testing through IT to see how things will go....
Login or Create an Account to see details.
Director
I like that the system is easy to use. It is intuitive, and I know where to find things and how to...
Login or Create an Account to see details.
Director
Sometimes it is hard to customize Expanse Acute Care EMR to the different facilities within the...
Login or Create an Account to see details.
Analyst/Coordinator
Our representative will reach out to me in advance and tell me when they will be out of the office,...
Login or Create an Account to see details.
Analyst/Coordinator
If I throw out a task to the vendor's support people, the support people will answer or respond to...
Login or Create an Account to see details.
Manager
There are some good aspects of MEDITECH Home Health EHR, such as the reports. We can make the...
Login or Create an Account to see details.
Manager
There are some things in MEDITECH Home Health EHR that could be a little bit better. There is a lot...
Login or Create an Account to see details.
Manager
MEDITECH doesn't provide anyone for me on-site, but there are training modules that we can access...
Login or Create an Account to see details.
CIO
It seems like the difference in the portal is that it is already on the platform. The vendor has...
Login or Create an Account to see details.
VP/Other Executive
Previously, we had MEDITECH’s older system. And then we switched to the Expanse system, and it is a...
Login or Create an Account to see details.
Manager
Compared to the previous version, Expanse Patient Accounting is really good, and I really like it....
Login or Create an Account to see details.
Manager
The team is really helpful at MEDITECH with reporting in Expanse Patient Accounting, and I...
Login or Create an Account to see details.
Manager
I have someone that I can contact at MEDITECH. The vendor had a remarkable team throughout the...
Login or Create an Account to see details.
Manager
MEDITECH did a very good job as far as training goes, but they are not as involved in training staff...
Login or Create an Account to see details.
Manager
We are still learning how to use Expanse Patient Accounting. Users say that the system takes more...
Login or Create an Account to see details.
Manager
This system is a 100% improvement over what MEDITECH had previously. The previous system was pretty...
Login or Create an Account to see details.
Manager
MEDITECH is as good as any vendor that we are currently working with. They have a ticketing system,...
Login or Create an Account to see details.
Manager
Every vendor has something they could improve on. MEDITECH could improve their business office. No...
Login or Create an Account to see details.
Manager
MEDITECH has shifted their education plan over the years. They offer a lot of things online now....
Login or Create an Account to see details.
Manager
I haven't had any problems with the vendor supporting our integration goals except when they haven't...
Login or Create an Account to see details.
Manager
MEDITECH does a pretty good job with their executive involvement. They have had a little bit of a...
Login or Create an Account to see details.
Manager
MEDITECH was extremely attentive during the COVID-19 pandemic. They did an excellent job.
Login or Create an Account to see details.
CIO
MEDITECH has stepped up during the COVID-19 crisis. It has been an intense time, and MEDITECH has...
Login or Create an Account to see details.
CIO
We are preparing to go live with the system soon. We would have liked to have had the system go live...
Login or Create an Account to see details.
Analyst/Coordinator
MEDITECH has made leaps and bounds in terms of finally changing the financial piece to their new...
Login or Create an Account to see details.
Analyst/Coordinator
Nurses sometimes say that the nurses' notes are a little more involved in MEDITECH Home Health EHR...
Login or Create an Account to see details.
Analyst/Coordinator
We were on paper before we went to MEDITECH, so we weren’t going from another EHR to this one. That...
Login or Create an Account to see details.
Analyst/Coordinator
The hospital uses MEDITECH Home Health Financials too. We really liked the system when we first saw...
Login or Create an Account to see details.
Analyst/Coordinator
I actually put in tasks quite often, and MEDITECH's customer support is fairly good in responding to...
Login or Create an Account to see details.
Analyst/Coordinator
The financial part of MEDITECH Home Health Financials is very easy to use. It is a task-based...
Login or Create an Account to see details.
Analyst/Coordinator
I just want MEDITECH to keep up the good work and keep making improvements as things come along, and...
Login or Create an Account to see details.
Analyst/Coordinator
MEDITECH is pretty good about helping us figure things out or find something that would work just as...
Login or Create an Account to see details.
CIO
Overall, with the the C/S system, we see a step back in the functionality of Expanse Acute Care EMR,...
Login or Create an Account to see details.
Nurse
The rollout was very smooth. MEDITECH's staff understands Expanse Acute Care EMR. I can usually get...
Login or Create an Account to see details.
CMIO
The look and feel of Expanse Acute Care EMR are great. We have found the organization of the chart...
Login or Create an Account to see details.
Manager
We don’t have much going on with MEDITECH’s portal, but the vendor is in a reactive position because...
Login or Create an Account to see details.
Manager
There are no issues with the portal that I am aware of, and the way that it integrates makes it...
Login or Create an Account to see details.
Manager
Having training resources from MEDITECH is hard right now with COVID-19, but I don’t feel like we...
Login or Create an Account to see details.
Manager
There have been some good updates to MEDITECH's system. We have had pretty good updates. I don’t...
Login or Create an Account to see details.
CMIO
With our recent implementation, we initially had difficulty with the system's performance. However,...
Login or Create an Account to see details.
Analyst/Coordinator
I would not buy MEDITECH's solution again, but I am not a decision-maker. The system is very rigid...
Login or Create an Account to see details.
Analyst/Coordinator
MEDITECH probably overpromises and underdelivers. They are consistently on a slower timetable than...
Login or Create an Account to see details.
VP/Other Executive
The system could have better optimization of workflows. There are a lot of clicks sometimes that...
Login or Create an Account to see details.
VP/Other Executive
MEDITECH has had a good run with technology lately, but they have been very focused on clinicals....
Login or Create an Account to see details.
VP/Other Executive
Jumping to the Expanse system will increase our satisfaction level. I am expecting a significant...
Login or Create an Account to see details.
VP/Other Executive
The portal is definitely part of our long-term plans. We will be looking to optimize it. We are...
Login or Create an Account to see details.
VP/Other Executive
I have had a good experience with MEDITECH. They don’t always meet the timelines that they...
Login or Create an Account to see details.
VP/Other Executive
We run into some issues with integration because MEDITECH has some proprietary things where it is...
Login or Create an Account to see details.
Manager
MEDITECH's EMR is better than Patient and Consumer Health Portal, but there is a lot of opportunity...
Login or Create an Account to see details.
Manager
Our vendor support people have been constant. They have been the same people, and they have been so...
Login or Create an Account to see details.
Manager
I would buy the product again. We can't just exist with MEDITECH's system alone, but MEDITECH is...
Login or Create an Account to see details.
CMIO
MEDITECH Behavioral Health is extremely easy to access securely off-site because it is a web-based...
Login or Create an Account to see details.
CMIO
Expanse Acute Care EMR is fairly functional across all spectrums and levels of care. MEDITECH is...
Login or Create an Account to see details.
Analyst/Coordinator
We are still lacking on interfacing options.
Login or Create an Account to see details.
Analyst/Coordinator
MEDITECH really tries to stay on top of our regulatory and quality needs as well as what our future...
Login or Create an Account to see details.
CIO
I have had meetings in person with almost all of MEDITECH's executive team.
Login or Create an Account to see details.
CIO
MEDITECH has been very quick to respond to COVID-19 issues. Any service issues that are related to...
Login or Create an Account to see details.
CIO
MEDITECH was a very key part of our strategic objectives in trying to move some things with our...
Login or Create an Account to see details.
CIO
MEDITECH's system is very good in terms of the value for a dollar.
Login or Create an Account to see details.
CIO
MEDITECH did a great job of on-site support for us at go-live. We had the implementation team here...
Login or Create an Account to see details.
Manager
It has been a few years, but one time, I interacted with MEDITECH executives, and the leadership was...
Login or Create an Account to see details.
CIO
For MEDITECH, training is a bit of a weakness. I would love to see them get more robust training...
Login or Create an Account to see details.
CIO
Support with MEDITECH really depends on the application and the person that we get between...
Login or Create an Account to see details.
CIO
MEDITECH isn't necessarily proactive in letting us know when they see issues. We have to tell...
Login or Create an Account to see details.
CIO
We have had a good experience with MEDITECH. Our implementation went well, and that is equally...
Login or Create an Account to see details.
Analyst/Coordinator
Training is probably the number-one thing that MEDITECH could make sure that we are more aware of...
Login or Create an Account to see details.
Analyst/Coordinator
Patient and Consumer Health Portal is working well. Patients appear to be happy with the system. The...
Login or Create an Account to see details.
Director
Moving to the product has cut out a lot of manual workflows like faxing, emailing, and calling. We...
Login or Create an Account to see details.
Director
We have a good relationship with MEDITECH, and we have an open line of communication. We hold the...
Login or Create an Account to see details.
Director
We did have to invest many internal resources and consulting in our implementation project. We took...
Login or Create an Account to see details.
Director
MEDITECH is mostly doing a good job of trying to be proactive in coming up with solutions. I feel...
Login or Create an Account to see details.
Director
We use the patient portal for the acute care side, but there isn’t a lot of private communication....
Login or Create an Account to see details.
Director
MEDITECH is very good about not charging us for every little thing. They do a good job of supporting...
Login or Create an Account to see details.
Director
We hired our own portal analyst for adoption, so we had to do training internally. We had to hire...
Login or Create an Account to see details.
Director
At the time we implemented the MEDITECH patient portal, it did not perform appointment notifications...
Login or Create an Account to see details.
Manager
If I were involved in voting on whether we brought MEDITECH in again, before I would agree to it, I...
Login or Create an Account to see details.
Manager
The implementation needs to be designed so that it doesn’t take away from our regular activities. In...
Login or Create an Account to see details.
Manager
Although MEDITECH provides ongoing training, in their efforts to ensure that the training is done,...
Login or Create an Account to see details.
Manager
The quality of the product is good; the product does what it was designed to do. I don’t feel that...
Login or Create an Account to see details.
Manager
We don’t really hear from MEDITECH’s executives; we just hear from their support teams.
Login or Create an Account to see details.
Manager
Before organizations make a commitment to MEDITECH, they should review the product in massive...
Login or Create an Account to see details.
VP/Other Executive
The product functionality is getting better for the portal. MEDITECH has a fairly robust...
Login or Create an Account to see details.
Physician
For a hospital of our size, we would buy the MEDITECH EMR again. If we were a bigger hospital...
Login or Create an Account to see details.
Physician
Nobody is perfect, but I think MEDITECH keeps their promises. We like the support that we receive....
Login or Create an Account to see details.
Physician
I don't see any nickel-and-diming from MEDITECH, but I don't know their financials. From what I...
Login or Create an Account to see details.
Physician
The portal's ease of use is very good once patients can get in. It just depends on how much time...
Login or Create an Account to see details.
Physician
It seems as though everything is in one package. We have to pay extra to use the virtual visits, but...
Login or Create an Account to see details.
Physician
I don't really see a lot of interoperability within the portal for a patient. I like the MEDITECH...
Login or Create an Account to see details.
Manager
Our transition to MEDITECH was rough. It was so different. The physician ambulatory portion of the...
Login or Create an Account to see details.
Manager
Whenever we have little issues, MEDITECH is very good about helping us work them out. The system is...
Login or Create an Account to see details.
Manager
I imagine that at this point, MEDITECH is way better than they were a few years ago. There are a lot...
Login or Create an Account to see details.
Manager
The product works very well once it gets going. It is very sound. However, the ease of use is not...
Login or Create an Account to see details.
Manager
I remember our CEO said early on that Expanse Patient Accounting would help reduce the number of...
Login or Create an Account to see details.
Manager
The one thing we struggle with is the claims review portion of the product that scrubs claims....
Login or Create an Account to see details.
VP/Other Executive
MEDITECH upgrades work pretty much without flaw. The product is pretty easy to use, and it is very...
Login or Create an Account to see details.
VP/Other Executive
We got MEDITECH's portal for patient integration and engagement. That was a strategic choice.
Login or Create an Account to see details.
VP/Other Executive
We are still waiting for some features from MEDITECH. For COVID-19, we had virtual visits set up...
Login or Create an Account to see details.
VP/Other Executive
The executives at MEDITECH have been fabulous.
Login or Create an Account to see details.
VP/Other Executive
We definitely have a huge percentage of our population engaged with MEDITECH's portal, and MEDITECH...
Login or Create an Account to see details.
CEO/President
The product works well. It is living up to our expectations and is very functional. It is an...
Login or Create an Account to see details.
CEO/President
With integration, our goals are one thing and the software is another thing. Things aren't...
Login or Create an Account to see details.
Analyst/Coordinator
The acute care product from MEDITECH is pretty much the same as the ambulatory care product. The...
Login or Create an Account to see details.
VP/Other Executive
Recently, we have really connected with MEDITECH and found them to be very open. We think that their...
Login or Create an Account to see details.
CEO/President
MEDITECH’s support is very good. But MEDITECH isn't very good at being proactive; they are mostly reactive....
Login or Create an Account to see details.
CEO/President
No vendor keeps all their promises. So it is a bold statement to say that MEDITECH keeps all their...
Login or Create an Account to see details.
VP/Other Executive
About 20% of our health system is on the new Expanse platform, and it is getting rave reviews. But...
Login or Create an Account to see details.
VP/Other Executive
MEDITECH is part of what we call the preferred patient relationship (PPR) that we are working on. We...
Login or Create an Account to see details.
VP/Other Executive
MEDITECH has been a partner every step of the way, so I would give them a fairly high mark for...
Login or Create an Account to see details.
VP/Other Executive
MEDITECH does not avoid charging for things, but it is like that with any other vendor. MEDITECH...
Login or Create an Account to see details.
VP/Other Executive
We had a meeting on interoperability. MEDITECH supports our integration goal, and we are very...
Login or Create an Account to see details.
VP/Other Executive
One of our nurses has used Epic before, and the nurse said it was much easier to use MEDITECH's...
Login or Create an Account to see details.
VP/Other Executive
The EMR functionality meets all of our needs. I don’t know how anybody would give any of the other...
Login or Create an Account to see details.
VP/Other Executive
MEDITECH has gotten really good lately at keeping their promises and communicating back and forth,...
Login or Create an Account to see details.
Nurse
I am hoping that our overall satisfaction goes up over the next 12 months, but I am worried about...
Login or Create an Account to see details.
Manager
The product functionality could always be a little better, but it is close to meeting all of our...
Login or Create an Account to see details.
Manager
The implementation was well done. The initial training was in person, and the representatives were...
Login or Create an Account to see details.
Nurse
We don’t have any of the integration that we could use. There is definitely a lot of room for...
Login or Create an Account to see details.
Nurse
We recently had our state survey, and one of our deficiencies is that we need a revised plan of care...
Login or Create an Account to see details.
Nurse
Sometimes we get quick responses from MEDITECH where the issue gets resolved, but other times we...
Login or Create an Account to see details.
Nurse
There is a lot to be desired with the reports. MEDITECH’s reports don’t really match what we have in...
Login or Create an Account to see details.
Nurse
I would tell others that the system is user friendly, but there are flaws with it like there are...
Login or Create an Account to see details.
Director
During the COVID-19 crisis, MEDITECH did a rapid deployment of telehealth software that really...
Login or Create an Account to see details.
Director
The EMR is very good and is doing excellent at working as it was promoted to. It is a great product...
Login or Create an Account to see details.
Director
I think MEDITECH has done a much better job with support recently. They have realigned a lot of...
Login or Create an Account to see details.
Director
MEDITECH does have a new product called Professional Services that things are starting to shift...
Login or Create an Account to see details.
Director
I would give MEDITECH the highest score for supporting us through COVID-19. We have an outstanding...
Login or Create an Account to see details.
Director
We probably push the vendor for changes constantly when it comes to product functionality. We...
Login or Create an Account to see details.
Director
The vendor has completely rewritten the software. It is widget based, and it is touch-screen...
Login or Create an Account to see details.
CEO/President
One of the biggest shortcomings on the EMR side is the reproducibility of the legal record. It is a...
Login or Create an Account to see details.
CEO/President
The pricing is fair, especially considering what is out there in the market. The product is great...
Login or Create an Account to see details.
CEO/President
Standardizing was definitely on our radar. COVID-19 really just heightened our awareness of needing...
Login or Create an Account to see details.
Director
There is usually some type of hitch with the upgrades. The product quality is low based on user...
Login or Create an Account to see details.
Director
There was an executive that used to work for MEDITECH who never answered our emails. I had to go...
Login or Create an Account to see details.
Director
The system decreases our productivity terribly. I wouldn't recommend it at all. I am at the bottom...
Login or Create an Account to see details.
Director
The MEDITECH system isn't part of our long-term plans. We don't know what we are moving to yet, but...
Login or Create an Account to see details.
Director
We are getting there with Expanse Acute Care EMR. I am working on optimization and on working out...
Login or Create an Account to see details.
Director
MEDITECH is a big entity with a lot of levels of managers, so I don't know how many upper-level...
Login or Create an Account to see details.
VP/Other Executive
I think we would purchase MEDITECH Home Health EHR again. In the space of home health, there isn't a...
Login or Create an Account to see details.
VP/Other Executive
We definitely get our money's worth from MEDITECH Home Health EHR, especially when we look at the...
Login or Create an Account to see details.
VP/Other Executive
We haven't done a major implementation with MEDITECH in a couple of years. For implementation...
Login or Create an Account to see details.
Director
During the pandemic, we operated pretty independently from MEDITECH. Personally, I didn’t have any...
Login or Create an Account to see details.
Director
I believe MEDITECH is part of our long-term plans. That is our intent at this point. I am not aware...
Login or Create an Account to see details.
Director
With some post-update issues, MEDITECH’s response sometimes lags. I don’t find MEDITECH to be very...
Login or Create an Account to see details.
Director
MEDITECH’s training methodology is different from train-the-trainer methodologies. As our core team...
Login or Create an Account to see details.
Director
MEDITECH’s development efforts are slow. I would like a little more speed in their development. When...
Login or Create an Account to see details.
Director
The basic navigation within the system sometimes requires a lot of additional clicks, and the system...
Login or Create an Account to see details.
Director
Because MEDITECH is a large company, there are certainly other individuals we deal with besides the...
Login or Create an Account to see details.
CMIO
In the beginning, we had some issues with the internal management of our revenue cycle. We cleaned...
Login or Create an Account to see details.
CMIO
In our effort to push forward, we really need tangible outcomes. However, our data science team is...
Login or Create an Account to see details.
CMIO
MEDITECH does a really good job for us with the implementation. Our upgrades aren't always solid at...
Login or Create an Account to see details.
CMIO
When we went live with one of our later hospitals, we were just writing orders in the hospital on...
Login or Create an Account to see details.
CMIO
The system meets our needs. The way people use the system to meet those needs is what makes the...
Login or Create an Account to see details.
CMIO
I don’t know whether MEDITECH is really actively looking for problems that they can solve for us. I...
Login or Create an Account to see details.
Manager
The product is very robust and provides detailed reports. The integration with our hospital is...
Login or Create an Account to see details.
Manager
The negative is that it sometimes takes a long time for MEDITECH to make requested changes.
Login or Create an Account to see details.
Manager
Lately, we have done a lot of updates, but when I send anything in as a problem, it seems like I am...
Preferences