MEDITECH Expanse Suite Commentary

Filtered view: All

I don't particularly care for the way MEDITECH has a thing on the left where we toggle back and...

Some people think MEDITECH is old school and that we should get Epic, but I like MEDITECH. Expanse...

Our IT team works directly with MEDITECH, so we go through our help desk to reach MEDITECH. We go...

MEDITECH physically came to train us. I love on-site training instead of having to do Zoom calls.

We can customize Expanse Patient Accounting, and even end users can do their own customization of...

Expanse Acute Care EHR is excellent. It is solid. The newest version is definitely an improvement in...

MEDITECH's subject matter experts are very siloed. They're often knowledgeable about the specific...

We like that Expanse Patient Accounting is integrated along with everything else that is part of...

There are a lot of times when tickets don't get addressed in a timely manner by MEDITECH. It's...

I don't think MEDITECH's emphasis is on Expanse Patient Accounting. I think they're trying to...

MEDITECH has definitely made some efforts to partner with us. They've come and met with us several...

The thing that I would most like to see MEDITECH be able to change is that we currently have to...

The positive of Expanse Acute Care EHR is that there are a lot of different ways to accomplish what...

MEDITECH's training is geared more toward our information services team and not necessarily the end...

I've brought up one report since the Expanse Acute Care EHR implementation years ago. The output of...

The main area for improvement with MEDITECH's support is their responsiveness. The support team also...

The training with MEDITECH can only go so far at times because there are situations where the...

Sometimes we don't hear from MEDITECH as often as I think we should. We wait. But they do work with...

I hear a lot of good things about Epic, and what I hear sometimes makes me wish we had a different...

With Expanse Patient Accounting, we get into the dictionaries and make changes a lot, and we try to...

I was here when we implemented Expanse Patient Accounting, and I got an enormous amount of training,...

I have had a much better experience with Expanse Patient Accounting than other users. I have worked...

One issue that comes up in Expanse Patient Accounting is professional fee billing and how the system...

Some of the feedback we are getting when we have trouble retaining providers is that more providers...

When I attend the MEDITECH road-map sessions, I feel like they have a good vision of the things that...

Support from MEDITECH really comes down to the representative we get. In some cases, we receive...

I feel like MEDITECH has value, and if the decision were mine, I would buy it again. However, from...

MEDITECH is from several decades ago, and the system looks and acts like it. It functions and does...

The training from MEDITECH is pretty much nonexistent. But they have a little...

With MEDITECH's system, there is a product that either integrates with it or is baked into it that...

Expanse is good as a first EHR. If someone has never been electronic before, Expanse is a good way...

MEDITECH does everything we need, just not very well. And I think the next couple of years will be...

MEDITECH's salespeople are pretty willing to help out wherever they can.

There's no support bench at MEDITECH. We call, and once we get to the tier-three support people,...

MEDITECH does have a vision, but they need to modernize. The vision that they have right now is to...

We prepare a lot of our own information on the training program for MEDITECH. They recognize that...

My main critique of MEDITECH is that they can be a bit slow on the development side. They tend to be...

The overall design of the chart and information viewing in Expanse Acute Care EHR is simple,...

MEDITECH has some great things planned that are coming up, but they are not quite as innovative as I...

An area of opportunity for MEDITECH is interoperability. MEDITECH has been working on the whole...

MEDITECH's support is good. They have a pretty good response with their tickets for break fixes....

I would recommend MEDITECH every single day. We've had to supplement Expanse to some degree, but it...

We've asked for the ability for quick text so that we can also pull in some structured data or pull...

We did an update recently, and there were a lot of problems. The priority pack started with...

We handle training for the most part in-house. But we realized that nobody in the operational team...

MEDITECH could improve their change management. It seems like their products are made generally...

I would attribute MEDITECH's areas of opportunity to their lack of maturity as a vendor. They've...

MEDITECH has really good training resources; they offer in-person, live sessions, but they also have...

MEDITECH's development and innovation are pretty poor, unfortunately. MEDITECH has always struggled...

There were lots of challenges with the implementation, from siloed work to the contract consulting...

One of the top strengths of the system is usability. It's pretty easy to use. I've talked to...

MEDITECH is fair and transparent with ongoing charges. They keep increasing the cost, but every EHR...

MEDITECH cares about our mission and wants to help support it. And MEDITECH is pretty good at...

For the price, Expanse is a pretty good product. And I would buy it again. The cost is typically the...

We are staying with MEDITECH. We aren't leaving them, that’s for sure. They do fairly well with...

MEDITECH hires support people right out of college. I understand that it is financially smart for...

One improvement for us coming from C/S is that our coding turnaround times decreased. The staff get...

We didn't really get any training. MEDITECH showed us the system when we were building it for six to...

Our implementation was very rough. We got through it. We worked out the bugs and got bills out the...

MEDITECH does a good job at producing their training documentation. Additionally, MEDITECH has very...

I like MEDITECH’s turnaround time and communication in general. Their support is very good, and...

The integration between Expanse Acute Care EHR and our ambulatory system is going well, and so is...

There is a really broad range of responsiveness from MEDITECH. Some of our tickets can be...

In comparison to other similar applications that are available now, I think we would probably go...

MyHealth is a pretty strong solution, but the shortfall is that patients can't use the portal to...

MEDITECH’s innovation is not perfect, but they definitely value our input. If we suggest any...

With MEDITECH, pretty much everything we need is encapsulated within our agreement. They do not say...

I would recommend the solution to an organization that is similar to us; an organization that can't...

The end user's ease of use and ease of access with MyHealth is great. For what it is, it is a very...

We found early on in the first couple of years that we did not get a lot of benefit from MEDITECH’s...

The MEDITECH specialist we have talks really fast. This person gets us answers, but the training and...

We are doing testing with MyHealth on virtual visits. If that goes well, it would solve a lot, but I...

The primary reason patients use MyHealth is to get access to their results. It is also nice to have...

We had our struggles with MyHealth, but we’ve also had a couple of updates. We had a really big...

For us, the medication refill functionality in MyHealth and scheduling appointments with a provider...

Everybody always wants the technology and the systems to be better and to reduce the amount of...

Regarding MEDITECH's development road map, when a user comes to us with a request for a change in...

When it comes to what I would like to see MEDITECH improve, my go-to answer used to be their...

Our old EHR vendor ran our financials within their system, and we did not have a lot of flexibility...

Regarding the partnership, MEDITECH regularly checks in on us and they want to know what it is we're...

One of MEDITECH's strengths is that they are proactive. MEDITECH has a support system, just like...

MEDITECH’s one patient, one chart philosophy and the way they execute that is really on point. One...

When it comes to what I would want MEDITECH to do differently, there are certain aspects of the...

MEDITECH is releasing AI functionality, and I believe they're working with other companies to...

MEDITECH’s ongoing charges are probably one of their biggest selling points. Our MEDITECH solution...

MEDITECH’s cost is good for what we receive. The price model is good because Epic does not really...

There is a small majority of providers that really enjoy MEDITECH's system, but a lot of the younger...

From a patient accounting perspective, we wanted to do split billing within the patient accounting...

Any type of build process in MEDITECH's system is pretty complicated. MEDITECH more or less gives us...

MEDITECH needs to invest more in the technology that makes work smoother and easier. I understand...

MEDITECH needs to be more focused on the operations in hospitals and making things smoother for...

We have been with MEDITECH for a long time. A lot of people have obviously moved to Epic and have...

MEDITECH is very good about working with us, and I observe the same thing with their other clients.

For what we need, the solution meets our needs. The gravy is what we need to work on, but I would...

Training is an area where we really need help. It is difficult because every organization is...

Because of the configurable nature of the system, there are lots of things we have been able to...

The strength of Expanse Acute Care EHR is the opportunity to have a view of the patient's record...

Expanse Acute Care EHR does a decent job for what it does, and it is similar to other EHRs. However,...

The training component, as well as the partnership component, would significantly impact MEDITECH's...

I would rate the vendor’s training program fairly low. I think that is one of the biggest things...

We host our Expanse Acute Care EHR environments at CloudWave, which is a partner of MEDITECH. The...

The support from MEDITECH is variable based on the module and my support specialist. I have had some...

I look at MEDITECH’s road maps on a regular basis, and I feel like they have a good pulse on the...

I can't think of anything that Expanse Acute Care EHR doesn't do for us. The vendor has solutions...

MEDITECH has some things that have been sitting in beta for a while. There is supposed to be a...

On MEDITECH’s website, there are all sorts of educational videos that we can watch for each module...

I had an analyst from MEDITECH who I was particularly having trouble with. They would do things...

We have had great support and a great relationship for decades.

Right now, we are being very careful with AI. Lots of vendors are presenting their AI solutions, but...

We have regular meetings with MEDITECH and are able to escalate to senior leadership when needed. We...

Expanse Acute Care EHR meets all of our needs, and MEDITECH is consistently improving their products...

MEDITECH continues to augment the platform. They have multiple initiatives with AI. They are working...

There is a slight open-endedness to MEDITECH’s products. It is almost as if the solutions have...

MEDITECH prepared training materials and a train-the-trainer model for us. However, it seemed like...

MEDITECH took over our acute care space. We needed a vendor that would keep up with regulatory...

MEDITECH engages with us a lot more than our other vendors. They have a summit, and they recently...

I personally love the solution. It is very user-friendly for moving payments and charges, and I like...

We would like MEDITECH to improve the reporting in Expanse Patient Accounting. MEDITECH has given us...

Since we went to MEDITECH Live, we have been taking a deeper dive into some of the functionality of...

There is just not a lot of change or progression from MEDITECH. When we went to MEDITECH Live a...

We would like to have the ability to maneuver around in the chart more easily in Expanse Acute Care...

We are soon going to a web-based version of Expanse Acute Care EHR, so that will be a big change...

MEDITECH is actually better than most vendors I have worked with in the past when it comes to...

MEDITECH has been in the patient accounting side of their system for much longer than the ambulatory...

The system is very customizable. We are able to build things on our own and have quite a bit of...

Expanse Acute Care EHR is web based and mobile, so people don’t have to be on-site or use the Citrix...

MEDITECH has a road map, but it just takes them a while to roll stuff out. The speed at which...

Expanse Acute Care EHR isn't user-friendly. My main complaint is that what I see as a pharmacist is...

I don’t like the way we have to enter tickets. Instead of calling customer support and speaking to a...

Having everything in one system allows our end users to access information across the entire care...

Sometimes MEDITECH’s specialist knowledge is very siloed. To give an example, we have a specialist...

Some of MEDITECH’s training documents need to be updated. Some of them that I have looked at are...

Maybe some better auditing tools would be good so that we could run an audit report. We want...

There are some areas where enhancements could be made. I know my staff has submitted tickets, and...

MEDITECH has IT analyst training for certain areas, but they don’t have anything for training on the...

There are certain reports that I have to pull together myself, and I have to mine the data. I would...

The development of the solution seems to be pretty cool. The vendor is technologically pretty...

The vendor's support was lacking a lot, and they had a lot of new people, so things weren't very smooth....

MEDITECH does a decent job. They are there, they ask, and they communicate. We have had some bumps...

We are pretty happy with MEDITECH. They have a pretty good product road map, but it is tricky...

MEDITECH currently doesn't allow patients who aren't already in the system to use some of the tools....

We just want to see things faster. On the development road map, we want to see the things MEDITECH...

I would tell MEDITECH not to nickel-and-dime me to death. I want to receive the benefit of the full...

MEDITECH has some things coming down the line that will make their score go up. I would like more...

The vendor only offers online training instructions and no in-house training. Online content is not...

With MEDITECH's training program, they come out with best practice documents for their functions,...

The solution meets our requirements and needs. There aren't a lot of major workarounds we have to do....

MEDITECH has a quarterly road map, and they have sessions with customers. But I have never really...

We are replacing Expanse Acute Care EHR. After we merged with another organization, we talked about...

It seems to take a long time to get new functionality if things are not perceived as broken from the...

Our team has been able to support Acute Care EHR without having a very big team, so that keeps our...

Sometimes MEDITECH is just not very responsive. They tell us that they will put something in...

Discharge referrals are an issue with Expanse Acute Care EHR. I can put referrals in the discharge...

One of the biggest concerns is that MEDITECH is a rather sprawling environment of different areas,...

MEDITECH’s vision and road map seem to be on target now, but whether the vendor consistently...

One thing from MEDITECH is called mesh scanning, and we need that to do scanning. But because of...

MEDITECH’s support is horrific. They don't know how to do support correctly at all. They are slow in...

MEDITECH does have a couple of people there who know what they are doing.

Training is an area where MEDITECH falls short, particularly around dictionary-build training. When...

From a functionality standpoint, there are two key gaps with MEDITECH's system. We need further...

MEDITECH does not currently provide specific clinical training for updates. It is up to the...

There are limitations in the software that prevent MEDITECH from fully partnering with us due to the...

With the hospital, MEDITECH Home Health connects but does not fully integrate, so information must...

Training is an area that could be better for MEDITECH. Actually, getting training on the tool sets...

MEDITECH’s pricing is clear, and they always quote us. If we are bringing on any new functionality,...

MEDITECH meets the needs of our organization, and particularly on the patient accounting side, the...

We are a community hospital and not a large academic medical center, so with our context, my...

I truly do not know whether Expanse Acute Care EHR is the best solution for an organization of our...

We have a long history with MEDITECH, but more recently, there have been limited avenues to keep...

I do not think MEDITECH’s training program is fully formed. It is very different from what I have...

The cost of Expanse Acute Care EHR is a key driver for adoption because it is cost-effective, but we...

I would rate the system at the top of the scale for its ease of use, if not for the fact that the...

I like MyHealth's ease of use. The system allows our patients to see our patient portal in a more...

MEDITECH's support isn't as quick as the support of one of our other vendors because MyHealth is a...

We have basically only used EHRs from MEDITECH. We use the web presentation layer for everybody....

MEDITECH is coming out with a new version of their patient portal, and it is supposed to be better,...

Overall, MEDITECH avoids charging for every little thing. We get charged for some things, but not...

MEDITECH keeps all their promises, but not their timelines. Sometimes they will tell us about new...

MEDITECH has stepped up their game in the last couple of years on training. They started doing video...

Expanse Acute Care EHR works the way it works, but we sometimes have different workflows, so it...

The customizability of Expanse Acute Care EHR is a strength. If someone requests something, it might...

We have a customer service manager, and we also have a sales representative who meets with us. They...

MEDITECH is bringing together other hospitals. They are doing meetups and user groups. It is helpful...

MEDITECH's clinician communication system isn't the most intuitive. Sometimes people get in endless...

MEDITECH hardly ever changes anything with Expanse Acute Care EHR. I would like to see them put some...

Expanse Acute Care EHR is a solid solution. It works and does what it is supposed to do.

I wish MEDITECH nothing but the best, but their future will be challenging for all their customers...

There are a lot of opportunities for medication reconciliation in the system. We have had big...

MEDITECH is slow to bring innovations forward. I don't believe for a second that MEDITECH is going...

The level and longevity of the integrations that we can achieve between MEDITECH's system and...

MEDITECH has delivered on their acute product very well. They have a good system that is well worth...

MEDITECH’s pricing is pretty straightforward, and we know what we are going to pay for. Some things,...

I want to talk to the MEDITECH executive team about their ideas for AI, and I would specifically...

We are very integrated with MEDITECH's solutions. We have been a client for a while now. I have been...

There are some things that need a third-party integration software. That, of course, increases cost,...

The annual disaster recovery testing for Expanse Acute Care EHR used to be included in what the...

We are required at the state level to make certain submissions associated with our facility, but...

I would recommend Expanse Acute Care EHR, but I would include a footnote that the system is going to...

MEDITECH has 100% moved to remote video training. They provide certain webinars at certain intervals...

MEDITECH is trying to keep up with the AI game, but instead of natively developing some things, we...

With Expanse Patient Accounting, MEDITECH is making leaps and bounds in functionality with what they...

I have met most of the executive team members, and they are all very helpful.

From what I have heard from employees and from people who have been at other facilities before,...

MyHealth's portal itself is easy to use, but the login and sign-up routine causes issues because...

How well a build of Expanse Acute Care EHR goes is very dependent upon the specialist an...

If it weren't for our IT team, we would not have been as successful on go-live for our MEDITECH...

There is some frustration because we don't know what we don't know when changing EHRs overall. I...

The implementation was very dependent on specialists. When we worked with the specialists who were...

The implementation depends on the specialists and contacts that an organization receives. If they...

There are a lot of things we feel should be options within Expanse Acute Care EHR that are not in...

MEDITECH provides us with scenarios for testing, but sometimes it feels like the scenarios are...

Sometimes we struggle to get cooperation or discussion engagement from MEDITECH. Sometimes we have...

The ease of integration depends on what third-party applications we are working with. I have been...

I don't hear a lot of complaints about Expanse Patient Accounting. I'm hoping my overall...

During our training, it was a challenge to get training that we could get our staff members to. We...

MEDITECH is a little bit behind when it comes to AI, the ability to confirm insurance availability,...

With MEDITECH's support, we have to submit issues. Those issues will circle for months, and it feels...

MEDITECH's system is certainly part of our long-term plans. I think that MyHealth's patient portal...

There is some clunkiness in Expanse Acute Care EHR around where things map in the chart because we...

We had a lot of trouble with some project staff members from MEDITECH saying that they couldn't see...

It has taken many months for our people to understand how Expanse Acute Care EHR works. A lot of end...

We really need integration specialists within our own organizations to integrate third-party...

MEDITECH doesn't do a whole lot of updates with their accounting system. It is decent. MEDITECH does...

The implementation for Expanse Patient Accounting went extremely well. I do have support from...

We actually influence MEDITECH's priorities and road maps to get them to do some key things for us...

I think what MEDITECH is doing to build and improve is right. They are going about how they do AI in...

MEDITECH is a high-value, low-cost solution provider that is very in tune with their customers. They...

Interfaces with MEDITECH are a sore spot for us, and they are expensive when they are purchased....

There is always room for improvement, but MEDITECH is always striving to make Expanse Acute Care EHR...

Whenever we have ideas, we feel like MEDITECH is often slow to act. Their rate of response to things...

MEDITECH has worked with us on integrating third-party applications. Sometimes that takes a while,...

We are overall pretty satisfied with Expanse Acute Care EHR. The system communicates well with our...

We have requested training from the vendor, but our IT staff members have a hard time working with...

I wouldn't buy Expanse Acute Care EHR again based on our experience with it, but I haven't...

The system doesn't work the way it was promoted to work. There are a lot of ways to lose orders. We...

Our implementation went really well. It seems like MEDITECH tests their upgrades. The system has...

MEDITECH's support is ticket based. That support is provided 24/7. When something happens and there...

When our IT people work with MEDITECH to integrate with third parties, MEDITECH is pretty average....

I know there have been some high-level conversations with MEDITECH among our senior leaders. Our...

We are extremely happy with MEDITECH. I have been in this industry for many years, and if a vendor...

MEDITECH has gone above and beyond. Their senior-level people have visited with us, so they have...

We are moving from MEDITECH's EHR to Epic's EHR due to all of the functionalities that MEDITECH does...

Expanse Patient Accounting is on the old version and still looks ancient.

Expanse Acute Care EHR interfaces with our PACS and the laboratory. The kind of interface we have is...

The thing I appreciate most about Expanse Acute Care EHR is that it is cloud based. I don’t have to...

One of the challenges with Expanse Acute Care EHR wasn’t really due to the product itself. The big...

MEDITECH is aligned with what is happening in healthcare today, and they really try to keep their...

On the acute care EHR side, MEDITECH needs to speed up API development to allow for better reading...

MEDITECH has the capability to be helpful and to help us figure things out, and they are always...

There is not a lot of continual training that I'm aware of.

I’m not a fan of the new documentation page and how it opens in the MEDITECH system. It is very...

My biggest challenge right now is that we were moved to the web version of MEDITECH's system after a...

Our employees are satisfied with the system because it gives them the ability to look across care...

When we open cases with MEDITECH, sometimes they don't even respond. Then we are always asking for...

The vendor has made changes; we took a recent update, and I have no idea what they did, but now, I...

I probably wouldn't recommend the system to a peer. Right now, our surrounding area is going to...

The executives are involved, but all we get from them is fluff. If I have to reach out to them, they...

The system is good, but the implementation needed work from MEDITECH’s side. Every facility is...

We have struggled with the vendor greatly since our implementation months ago, and we have only just...

Right now, we are trying to change some workflows. We have to come back to certain things because we...

MEDITECH does these little training seminars, and the seminars are great, but when it comes to...

Expanse Patient Accounting has been really good for our specialties. The practice management suite...

I think the whole Expanse suite needs to be redone. It is just outdated. It is the same back-end piece....

MEDITECH has a new thing that they are working on that allows integration, and it is called...

Up until this last year, I would have said that MEDITECH didn’t nickel-and-dime us, but they are...

MEDITECH’s executive team is involved, and if I have problems, I don't have a hard time getting in...

I think MEDITECH just needs more people. They are struggling the same as everybody else is with...

We are not currently using third parties, but we are trying to find vendors that will interface with...

Honestly, I don't think I would buy MEDITECH Home Health EHR again. We have run into so many areas...

MEDITECH does keep promises but only eventually. It takes a very long time for some promises to be...

MEDITECH Home Health EHR will allow us to interface with the hospital to receive certain...

MEDITECH used to do monthly calls, and then they went to quarterly calls, and finally, those just...

If I have a case open with MEDITECH and need guidance, sometimes the person responding will direct...

We are now finding out that some of the things that we were told about the product haven't even been...

The benefits realized by using multiple features from the EHR are being able to pull the patient's...

I'm fine with MEDITECH Home Health EHR because I know it, but in general, like for clinicians or...

There have been a lot of grumblings about Expanse Acute Care EHR, but I think the reality is that it...

I would tell others looking at Expanse Acute Care EHR that the interoperability and communication...

Organizations have to pay MEDITECH for additional training. The vendor offers webinars or tutorials,...

We need more follow-through and feedback from MEDITECH. It takes the vendor a long time to get back...

The strength of MEDITECH is that they have a lot to offer big facilities. We can customize their...

I do not love the Expanse Acute Care EHR portal. MEDITECH is upgrading it, but right now, it is not...

We use a third-party therapy documentation system for some of our specialties because Expanse Acute...

MEDITECH has gotten better with training. However, if MEDITECH is going to have enhancements, they...

There is not a lot of flexibility with MyHealth from the perspective of how we build some things....

Expanse Patient Accounting is not smooth in terms of integration among different products or...

We have been on Expanse Patient Accounting for so long, so we know it well. For new people, it is a...

MEDITECH does keep their promises when pushed hard enough. MEDITECH charges for every little thing,...

Expanse Patient Accounting is not part of our long-term plans. We are looking for more...

MEDITECH could improve their upgrades by doing a better job of debugging and providing a little more...

I like that we can see all the accounts for our different facilities in one spot in Expanse Patient...