Merge Hemo Commentary
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Subject Expert
Monique Rasband
VP of Imaging & Oncology
KLAS VP of Imaging & Oncology - Monique Rasband
 
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User Commentary

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Analyst/Coordinator

Relationship

I appreciate Merge by Merative’s support. Their support people are the best. They answer every call....

Jun 2025
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Manager

Product

I appreciate that with Merge Hemo, the vendor took the initiative to allow sites to add codable...

Jun 2025
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Director

Value

Organizations can get the same tangible outcomes that we got from Merge Hemo with any other...

Jun 2025
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Director

Product

I like the fact that we can create our own documentation templates for each procedure. Then, once we...

Jun 2025
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Director

Product

Merge Hemo seems to be doing very well. If I have a patient who came in for a procedure in the past...

Jun 2025
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Director

Product

The only improvement that I would like to see would be when a user punches in a medication, the...

Jun 2025
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Director

Operations

Our initial training from Merge was great, but our ongoing training could have been better. We had...

Jun 2025
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Analyst/Coordinator

Loyalty, Relationship, Product

Product quality is an area Merge is improving, mostly because they are essentially their own company...

May 2025
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Manager

Relationship, Product

The system meets our needs. The service is good.

May 2025
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CIO

Product

I like the robustness of Merge Hemo. It integrates well with Merge Cardio, and our clinicians seem...

May 2025
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Manager

Relationship

We have a stable support group for Merge Hemo. I have known the same people for many years, so I...

May 2025
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Analyst/Coordinator

Product

I would buy Merge Hemo again. Merge Hemo has an easy-to-read screen, so we can find what we are...

Apr 2025
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Analyst/Coordinator

Loyalty

The vendor could improve their reporting piece. I recently heard a rumor that that might be...

Apr 2025
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Manager

Loyalty

We have some other sites that use a different hemo solution that requires a lot of connections and...

Mar 2025
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Manager

Relationship, Product

I have had the system running for several years without going down. That is a testament to how great...

Mar 2025
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Director

Loyalty, Relationship, Product

The good thing about Merative is they work with us on our integration goals. Getting Merative across...

Dec 2024
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Manager

Product

We don't use Merge Hemo a ton, but it works fine for what we use it for. Merative has mixed...

Nov 2024
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Analyst/Coordinator

Product

I have so few problems with Merge Hemo. I rarely have to get into it other than adding or removing a...

Nov 2024
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Analyst/Coordinator

Relationship

Once we pay for support, if I call, the vendor supports us. They don't start charging until...

Nov 2024
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Analyst/Coordinator

Loyalty

I'm not very satisfied, but I'm not dissatisfied either. I'm more satisfied than dissatisfied, but...

Nov 2024
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Manager

Relationship

We have always had good engagement from client success representatives and sales representatives...

Nov 2024
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Analyst/Coordinator

Relationship

The availability of Merative's support for Merge Hemo is different than with their other products....

Nov 2024
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Analyst/Coordinator

Operations

Merge Hemo is pretty stable, and the end users seem to be happy right now. We really haven't had...

Nov 2024
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Director

Loyalty

Merge Hemo meets our needs very well. The Merge Hemo system has been solid ever since we got it...

Nov 2024
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Director

Loyalty, Product

I wish Merative would have brought their new version of Merge Hemo, which was an all-in-one hemo...

Nov 2024
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Manager

Relationship

A year ago, we were worried about whether there would be any deterioration in support or the product...

Nov 2024
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Manager

Relationship

Merative used to have a product owner who we had a long relationship with, so we have a...

Nov 2024
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VP/Other Executive

Relationship

Merative divides the support team up into groups for different products, but the project manager...

Nov 2024
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VP/Other Executive

Product

I would like an update with Merge Hemo so that end users can use one keyboard mouse. We are using...

Nov 2024
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VP/Other Executive

Loyalty, Product

Merge Hemo is a good product. We do like that product, and we have it in most of our facilities. We...

Nov 2024
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Manager

Product

Merge Hemo is missing a key feature that clinical staff believes should be a requirement for a hemo...

Sep 2024
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Manager

Relationship

The leadership team for Merge Hemo and the vendor's overall portfolio are strong and have been in...

Sep 2024
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Manager

Operations

We recently did an upgrade, and that went well. The upgrade was seamless and well run, and the...

Sep 2024
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Manager

Product

We have both Merge Cardio and Merge Hemo. Those systems work well with each other and are tightly integrated....

Sep 2024
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Manager

Relationship, Product

Merge Hemo is a strong and stable product. We haven't had any issues with the product or its uptime....

Sep 2024
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Manager

Operations

The training we received for our last upgrade was good. We have people from Merge Hemo on site, and...

Sep 2024
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Manager

Loyalty

Merge Hemo is an exceptional product. It is very intuitive, user friendly, and adaptable to...

Aug 2024
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Manager

Relationship

The support for Merge Hemo is good when we can get in touch with the right person. Overall, Merge...

Aug 2024
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Manager

Product

Merge Hemo is neutral and works with other vendors and third-party solutions. The solution has done...

Aug 2024
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Manager

Product

We would like to see more modern technology added in to Merge Hemo, but we do appreciate how easy it...

Aug 2024
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Manager

Product

We would like to have more insight into the lift of executing a Merge Hemo upgrade with hardware...

Jul 2024
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Manager

Product

We don't have a lot of integration and interoperability between our EMR and Merge Hemo, and that is...

Jul 2024
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Manager

Loyalty, Product

At RSNA, the Merge Hemo carts looked cool and had a better footprint. They went to a single display...

Jul 2024
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Manager

Product

The pain point is that in Merge Hemo, there is not a module for our specialty that can be applied to...

Jul 2024
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Manager

Relationship

Merative has great folks to work with in Merge Hemo. I just feel like the support is lacking....

Jul 2024
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