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Commentary Summary
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User Commentary
VP/Other Executive
Relationship
Nordic is the consulting firm that we typically engage with for IT services. Nordic had a great...
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VP/Other Executive
Relationship
Nordic consistently exceeds our expectations. Nordic works to understand the perspective of each...
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VP/Other Executive
People and Knowledge
If anybody were to ask me to recommend revenue cycle consulting services, Nordic would be the first...
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VP/Other Executive
Tools and Methodology
One thing that makes Nordic stand out in the industry is their documentation. Their training...
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VP/Other Executive
ROI and Cost
We do a little bit of price comparison and vendor management, and Nordic's pricing tends to be a...
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CIO
Relationship
Nordic is a very strong vendor. A lot of their analysts used to work at Epic, and that is an...
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CIO
Relationship
Nordic scoped and planned everything out, and then they pivoted to the execution. Our operations...
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CIO
Relationship
Nordic did a great job of helping us communicate to our operational leadership that optimizing the...
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CIO
Tools and Methodology
Nordic delivered their findings to our IT leadership, but they sometimes pulled back on our...
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Manager
Other Observations
There are some areas where we could have done things a little differently with our new system. It...
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Manager
ROI and Cost
We recovered more money than we had anticipated. In the coming years, we should far exceed the...
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Manager
Other Observations
The vendor's price point was high, but the results have been worth the cost. There were some areas...
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Manager
Relationship
Nordic fell short in terms of training at one point in the project, but they felt horrible and truly...
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Manager
Relationship
The vendor's work ethic and level of commitment are commendable. They were easy to schedule and...
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Manager
Tools and Methodology
The vendor helped us understand the nuts and bolts of our new system and contract. Then, they helped...
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Manager
Relationship
In my relationship with Nordic, I appreciated the vendor's consistency. I was able to repeatedly...
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Manager
Relationship
The vendor's people worked remotely for the most part, but they were on-site as often as we needed...
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Manager
Relationship
Nordic helped us with our training once everything was up and running. They were great. I absolutely...
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Director
Relationship
Nordic checks in regularly. They want to be a partner with us. They don't just want to sell us all...
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Director
Relationship
There hasn't been much support during the COVID-19 crisis. The vendors we use have done well. With...
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Director
People and Knowledge
I would recommend Nordic to others. Nordic did a great job when we engaged with them to implement...
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Director
ROI and Cost
We have highly received our money’s worth. We actually renegotiated with Nordic during the COVID-19...
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Director
Tools and Methodology
Nordic has exceeded my expectations with the little amount of involvement I have had to have...
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Director
Tools and Methodology
The strength of our partnership is related to Nordic’s willingness when we are trying to negotiate a...
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Director
People and Knowledge
I can’t think of anything that would have made our experience better. Our resource did a great job...
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Director
Relationship
Some other vendors tend to want to have check-ins with us to see how things are going. Nordic...
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Director
Relationship
Nordic has exceeded my expectations. We tend to be very slow in how we get our contracts done, and...
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VP/Other Executive
ROI and Cost
The revenue cycle optimization was a fixed fee. The vendor absolutely kept within their budget.
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VP/Other Executive
People and Knowledge
The vendor is very strategic. They have done well, and their service is going to have huge impacts...
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VP/Other Executive
Project Results
The vendor did a good job executing, but I wouldn’t give them a perfect rating on that because...
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VP/Other Executive
Relationship
The vendor executives have been really engaged, and I think that is because we have a high-dollar engagement....
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VP/Other Executive
Other Observations
I don’t think a lot of people know that Nordic acquired the revenue cycle transformation practice of...
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