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User Commentary
Value, Value, Value
Our patient satisfaction in the time since working with Nordic has been extremely high. We expected...
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Relationship, Relationship, Relationship
One of the best parts of Nordic is the open dialogue that we enjoy with them. Nordic has a...
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Operations, Operations, Operations, Services, Services, Services
Nordic’s knowledge of the system and how to architect what we needed to be done was great....
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Relationship, Relationship, Relationship, Operations, Operations, Operations
Because Nordic has such deep system knowledge, they came in and were very quick to partner with my...
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Relationship, Relationship, Relationship
Nordic was able to meet the schedules that they were up against. We had only one extension I can...
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Loyalty, Loyalty, Loyalty, Relationship, Relationship, Relationship
We have used the Nordic firm for several reasons. They did a revenue cycle analysis for us. They...
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Value, Value, Value
Our engagement with Nordic was expensive, but we got a lot of value out of it, and we were very...
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Operations, Operations, Operations
There was definitely training from Nordic. There were enhancements from where they found that we...
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Relationship, Relationship, Relationship, Operations, Operations, Operations
The only thing we would have liked to see from the firm was a better understanding of our culture....
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Relationship, Relationship, Relationship, Operations, Operations, Operations
Nordic understood our software; they were wonderful. The firm brought really great suggestions. They...
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Value
Working with the firm was very expensive. We got a significant amount of money from the engagement,...
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Relationship
Nordic found opportunities for us to improve, and our leadership was close with the firm. We had a...
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Operations
Nordic's methodology was not very clear, so it took a long time to validate things. That created a...
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Relationship
Nordic's relationship management, return on investment, and deliverables were absolutely fantastic....
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Relationship
Nordic has been with us for a long time, and they continue to give us great people. They have taken...
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Value
Nordic does a fantastic job of avoiding charging for every little thing. They are very lenient and...
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Relationship
What is going on with Nordic is happening across the industry in various capacities. For two of the...
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Relationship, Services
We would absolutely buy the firm's services again. In terms of revenue cycle services, Nordic is top...
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Relationship
We have maintained primary relationships with people at Nordic throughout the past couple of years....
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Relationship, Services
When Nordic was getting ready to do a final proposal for an engagement, they sent top brass out, and...
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Relationship, Services
Nordic has done a really great job of identifying areas for us to optimize. They have also helped us...
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Loyalty
We engaged Nordic because we could not do the work in-house and because of Nordic’s proven ability...
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Operations
Our project involved some complicated things that we and Nordic understandably struggled with....
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Relationship, Services
Nordic is one of the most knowledgeable consulting firms when it comes to how Epic's software works...
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Operations
There were some gaps in the insights that Nordic brought us, so things could have been more...
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Relationship, Operations
Nordic worked on several things for us including helping us measure how our physicians are doing...
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Relationship
Nordic stayed within budget; we had a strong partnership. I have already recommended Nordic’s...
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Services
We hired Nordic because they are very good operationally. Nordic can code in Epic's system directly,...
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Operations
Nordic’s strength and what they did best was project management. We had very regular meetings where...
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Relationship
The firm's staff has been pretty thorough with what we have asked them to do. Their work has been...
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Relationship
Everything hasn't been peaches and cream the whole time with the firm. We have had some small...
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Value
Nordic was willing to meet our budget, step forward, and take some risks. Things have been great. We...
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Relationship
We are part of a small health system, and we run very leanly. Being able to leverage the firm's...
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Relationship
The firm has not exceeded my expectations, but they certainly have met them solidly. They have...
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Relationship
We have had issues with only one Nordic resource. There were no issues with their knowledge because...
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Relationship
Nordic’s leadership has been involved. They are always ready to help our managers move anything. I...
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Loyalty, Operations
What stood out most about the firm was that they listened to what we wanted to do and developed a...
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Relationship
We have had some transitions with people who have left Nordic, but the switches in the actual...
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Services, Value
We have been doing charge capture optimization, and that has been great because we have been finding...
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Loyalty, Relationship
The firm needs a little more guidance from the client when they are approaching the work. When I...
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Relationship, Operations
It helps the rest of the project when we see the results take hold or when we see that real...
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