Nordic Revenue Cycle Optimization
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Trent Davis
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KLAS Research Director - Trent Davis
 
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User Commentary

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CIO

Value, Value, Value

Our patient satisfaction in the time since working with Nordic has been extremely high. We expected...

Aug 2023
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CIO

Relationship, Relationship, Relationship

One of the best parts of Nordic is the open dialogue that we enjoy with them. Nordic has a...

Aug 2023
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CIO

Operations, Operations, Operations, Services, Services, Services

Nordic’s knowledge of the system and how to architect what we needed to be done was great....

Aug 2023
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CIO

Relationship, Relationship, Relationship, Operations, Operations, Operations

Because Nordic has such deep system knowledge, they came in and were very quick to partner with my...

Aug 2023
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CIO

Relationship, Relationship, Relationship

Nordic was able to meet the schedules that they were up against. We had only one extension I can...

Aug 2023
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VP/Other Executive

Loyalty, Loyalty, Loyalty, Relationship, Relationship, Relationship

We have used the Nordic firm for several reasons. They did a revenue cycle analysis for us. They...

Apr 2023
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VP/Other Executive

Value, Value, Value

Our engagement with Nordic was expensive, but we got a lot of value out of it, and we were very...

Apr 2023
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VP/Other Executive

Operations, Operations, Operations

There was definitely training from Nordic. There were enhancements from where they found that we...

Apr 2023
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VP/Other Executive

Relationship, Relationship, Relationship, Operations, Operations, Operations

The only thing we would have liked to see from the firm was a better understanding of our culture....

Apr 2023
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VP/Other Executive

Relationship, Relationship, Relationship, Operations, Operations, Operations

Nordic understood our software; they were wonderful. The firm brought really great suggestions. They...

Apr 2023
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COO

Value

Working with the firm was very expensive. We got a significant amount of money from the engagement,...

Mar 2023
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COO

Relationship

Nordic found opportunities for us to improve, and our leadership was close with the firm. We had a...

Mar 2023
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COO

Operations

Nordic's methodology was not very clear, so it took a long time to validate things. That created a...

Mar 2023
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VP/Other Executive

Relationship

Nordic's relationship management, return on investment, and deliverables were absolutely fantastic....

Feb 2023
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VP/Other Executive

Relationship

Nordic has been with us for a long time, and they continue to give us great people. They have taken...

Feb 2023
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VP/Other Executive

Value

Nordic does a fantastic job of avoiding charging for every little thing. They are very lenient and...

Feb 2023
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VP/Other Executive

Relationship

What is going on with Nordic is happening across the industry in various capacities. For two of the...

Feb 2023
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VP/Other Executive

Relationship, Services

We would absolutely buy the firm's services again. In terms of revenue cycle services, Nordic is top...

Feb 2023
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VP/Other Executive

Relationship

We have maintained primary relationships with people at Nordic throughout the past couple of years....

Feb 2023
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VP/Other Executive

Relationship, Services

When Nordic was getting ready to do a final proposal for an engagement, they sent top brass out, and...

Feb 2023
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VP/Other Executive

Relationship, Services

Nordic has done a really great job of identifying areas for us to optimize. They have also helped us...

Feb 2023
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VP/Other Executive

Loyalty

We engaged Nordic because we could not do the work in-house and because of Nordic’s proven ability...

Nov 2022
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VP/Other Executive

Operations

Our project involved some complicated things that we and Nordic understandably struggled with....

Nov 2022
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VP/Other Executive

Relationship, Services

Nordic is one of the most knowledgeable consulting firms when it comes to how Epic's software works...

Nov 2022
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VP/Other Executive

Operations

There were some gaps in the insights that Nordic brought us, so things could have been more...

Nov 2022
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VP/Other Executive

Relationship, Operations

Nordic worked on several things for us including helping us measure how our physicians are doing...

Nov 2022
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VP/Other Executive

Relationship

Nordic stayed within budget; we had a strong partnership. I have already recommended Nordic’s...

Nov 2022
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VP/Other Executive

Services

We hired Nordic because they are very good operationally. Nordic can code in Epic's system directly,...

Nov 2022
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VP/Other Executive

Operations

Nordic’s strength and what they did best was project management. We had very regular meetings where...

Nov 2022
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CIO

Relationship

The firm's staff has been pretty thorough with what we have asked them to do. Their work has been...

Oct 2022
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CIO

Relationship

Everything hasn't been peaches and cream the whole time with the firm. We have had some small...

Oct 2022
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CIO

Value

Nordic was willing to meet our budget, step forward, and take some risks. Things have been great. We...

Oct 2022
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CIO

Relationship

We are part of a small health system, and we run very leanly. Being able to leverage the firm's...

Oct 2022
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CIO

Relationship

The firm has not exceeded my expectations, but they certainly have met them solidly. They have...

Oct 2022
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CIO

Relationship

We have had issues with only one Nordic resource. There were no issues with their knowledge because...

Oct 2022
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CIO

Relationship

Nordic’s leadership has been involved. They are always ready to help our managers move anything. I...

Oct 2022
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CIO

Loyalty, Operations

What stood out most about the firm was that they listened to what we wanted to do and developed a...

Oct 2022
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CIO

Relationship

We have had some transitions with people who have left Nordic, but the switches in the actual...

Oct 2022
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CFO

Services, Value

We have been doing charge capture optimization, and that has been great because we have been finding...

Oct 2022
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CFO

Loyalty, Relationship

The firm needs a little more guidance from the client when they are approaching the work. When I...

Oct 2022
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CFO

Relationship, Operations

It helps the rest of the project when we see the results take hold or when we see that real...

Oct 2022
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