Commentary Summary
if you don't have a login, getting started is easy.
User Commentary
Win/Loss - Why they were selected (by current clients)
We engaged Nordic because we could not do the work in-house and because of Nordic’s proven ability...
Login or Create an Account to see details.
Project Results
Our project involved some complicated things that we and Nordic understandably struggled with....
Login or Create an Account to see details.
People and Knowledge
Nordic is one of the most knowledgeable consulting firms when it comes to how Epic's software works...
Login or Create an Account to see details.
Other Observations
There were some gaps in the insights that Nordic brought us, so things could have been more...
Login or Create an Account to see details.
Project Results
Nordic provided recommendations and guidelines, and then the outcomes were dependent on us. Nordic...
Login or Create an Account to see details.
Relationship
Nordic worked on several things for us including helping us measure how our physicians are doing...
Login or Create an Account to see details.
Relationship
Nordic stayed within budget; we had a strong partnership. I have already recommended Nordic’s...
Login or Create an Account to see details.
Tools and Methodology
We hired Nordic because they are very good operationally. Nordic can code in Epic's system directly,...
Login or Create an Account to see details.
Tools and Methodology
Nordic’s strength and what they did best was project management. We had very regular meetings where...
Login or Create an Account to see details.
People and Knowledge
The firm's staff has been pretty thorough with what we have asked them to do. Their work has been...
Login or Create an Account to see details.
People and Knowledge
Everything hasn't been peaches and cream the whole time with the firm. We have had some small...
Login or Create an Account to see details.
ROI and Cost
Nordic was willing to meet our budget, step forward, and take some risks. Things have been great. We...
Login or Create an Account to see details.
Project Results
We are part of a small health system, and we run very leanly. Being able to leverage the firm's...
Login or Create an Account to see details.
Project Results
The firm has not exceeded my expectations, but they certainly have met them solidly. They have...
Login or Create an Account to see details.
People and Knowledge
We have had issues with only one Nordic resource. There were no issues with their knowledge because...
Login or Create an Account to see details.
Relationship
Nordic’s leadership has been involved. They are always ready to help our managers move anything. I...
Login or Create an Account to see details.
Tools and Methodology
What stood out most about the firm was that they listened to what we wanted to do and developed a...
Login or Create an Account to see details.
People and Knowledge
We have had some transitions with people who have left Nordic, but the switches in the actual...
Login or Create an Account to see details.
Project Results
We have been doing charge capture optimization, and that has been great because we have been finding...
Login or Create an Account to see details.
Tools and Methodology
The firm needs a little more guidance from the client when they are approaching the work. When I...
Login or Create an Account to see details.
Project Results
It helps the rest of the project when we see the results take hold or when we see that real...
Login or Create an Account to see details.
Project Results
Nordic helped with setting things up and providing help in areas where we had difficulties. We were...
Login or Create an Account to see details.
People and Knowledge
Once the firm's staff members understand the organization better, then the partnership piece gets...
Login or Create an Account to see details.
Tools and Methodology
One thing Nordic could work on is their ability to paint a bigger picture for everyone. There is a...
Login or Create an Account to see details.
Project Results
Nordic has been very engaging. They are finding a lot of things and keeping us on task. Nordic is...
Login or Create an Account to see details.
Tools and Methodology
Nordic has done a good job of familiarizing themselves with the geographic footprint of our area...
Login or Create an Account to see details.
Relationship
Nordic really helped us. The areas they identified for us to focus on were spot on, and Nordic...
Login or Create an Account to see details.
ROI and Cost
Nordic was very fair with their charge mechanism. They were open to suggestions in terms of how to...
Login or Create an Account to see details.
People and Knowledge
All firms struggle with aligning resources. We could have moved faster in some situations if the...
Login or Create an Account to see details.
Relationship
Nordic's executives were very responsive. I have no complaints about their involvement. Nordic was a...
Login or Create an Account to see details.
ROI and Cost
Nordic monitored the project hours very closely. When there were extra hours left over, they would...
Login or Create an Account to see details.
Tools and Methodology
Nordic was very successful in the implementation, but they could have been more forward thinking on...
Login or Create an Account to see details.
Tools and Methodology
In terms of Nordic's strategic abilities, there were a few changes that were proposed, and the...
Login or Create an Account to see details.
Win/Loss - Why they were selected (by current clients)
Our organization vets a few different partnerships when we are looking for consulting or technical...
Login or Create an Account to see details.
Relationship
My expectations for Nordic were exceeded in their technical understanding of our enterprise vendor....
Login or Create an Account to see details.
Win/Loss - Why they were selected (by current clients)
The real decision to go with Nordic came from how they performed their initial assessments, how...
Login or Create an Account to see details.
Tools and Methodology
There were a few moments where the firm dropped the ball a little, so I had a conversation with the...
Login or Create an Account to see details.
Tools and Methodology
The firm’s communication and documentation were very good. The firm has a closeout meeting for every...
Login or Create an Account to see details.
Sales and Contracting
One thing I really appreciate about Nordic is that there were some areas where we stretched the...
Login or Create an Account to see details.
Project Results
We are a while down the road from where we started, and we have noticed some things with the build...
Login or Create an Account to see details.
Tools and Methodology
I would describe our projects with the firm as informative. I really enjoyed the firm's structure...
Login or Create an Account to see details.
People and Knowledge
The firm had knowledgeable people. Some people had more years under their belt, and that experience...
Login or Create an Account to see details.
Win/Loss - Why they were selected (by current clients)
I have used Nordic's services in many capacities. We contacted Nordic for our project because I...
Login or Create an Account to see details.
Project Results
We have been extremely satisfied with the result of what Nordic has been able to build. They set up...
Login or Create an Account to see details.
People and Knowledge
We want knowledge and stability, and we have tight deadlines. Nordic always had recommendations for...
Login or Create an Account to see details.
People and Knowledge
Nordic has fantastic reporting that reconciles proof-of-concept results. The firm’s reporting and...
Login or Create an Account to see details.
ROI and Cost
We have absolutely received our money's worth. We have been able to consider engagements in other...
Login or Create an Account to see details.
Relationship
Nordic is my number-one firm. I recommend Nordic before any other firm. From a partnership...
Login or Create an Account to see details.
Relationship
Nordic does a great job creating goals and a road map to achieve those goals. When things don’t go...
Login or Create an Account to see details.
People and Knowledge
Nordic is data driven, professional, timely, and well respected by our board. Nordic knew exactly...
Login or Create an Account to see details.
ROI and Cost
I would probably select Nordic again if they were to restructure some of their fees a bit. Nordic...
Login or Create an Account to see details.
Sales and Contracting
Some of Nordic's people changed, and one new person became very focused on sales on many occasions...
Login or Create an Account to see details.
ROI and Cost
With the firm, we definitely saw an improvement in revenue. The firm assured us that we were...
Login or Create an Account to see details.
Project Results
Nordic offers a flat-rate option. The firm didn't exceed our expectations, but the firm met our...
Login or Create an Account to see details.
Relationship
I am likely to recommend the firm to others. We would hire the firm for another engagement, so they...
Login or Create an Account to see details.
Win/Loss - Why they were selected (by current clients)
We engaged Nordic to provide us with opportunities to improve our revenue cycle. We were trying to...
Login or Create an Account to see details.
People and Knowledge
I have dealt with consultants that have done similar things to what Nordic does, but I have never...
Login or Create an Account to see details.
People and Knowledge
The firm is very driven and focused. We are trying to rebuild our infrastructure because we have a...
Login or Create an Account to see details.
Project Results
The firm really partnered with our organization, and they kept us on time for the most part and held...
Login or Create an Account to see details.
Tools and Methodology
We knew that our organization had some issues, but we didn’t quite know how to attack them. The firm...
Login or Create an Account to see details.
Relationship
The firm checks in quite a bit with their clients to ensure that expectations are being met. If the...
Login or Create an Account to see details.
Other Observations
If one of the firm's project leaders isn’t available, sometimes the group can go astray. The firm's...
Login or Create an Account to see details.
Preferences