Nordic Revenue Cycle Optimization
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Trent Davis
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KLAS Research Director - Trent Davis
 
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User Commentary

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VP/Other Executive

Win/Loss - Why they were selected (by current clients)

We engaged Nordic because we could not do the work in-house and because of Nordic’s proven ability...

Nov 2022
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VP/Other Executive

Project Results

Our project involved some complicated things that we and Nordic understandably struggled with....

Nov 2022
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VP/Other Executive

People and Knowledge

Nordic is one of the most knowledgeable consulting firms when it comes to how Epic's software works...

Nov 2022
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VP/Other Executive

Other Observations

There were some gaps in the insights that Nordic brought us, so things could have been more...

Nov 2022
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VP/Other Executive

Project Results

Nordic provided recommendations and guidelines, and then the outcomes were dependent on us. Nordic...

Nov 2022
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VP/Other Executive

Relationship

Nordic worked on several things for us including helping us measure how our physicians are doing...

Nov 2022
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VP/Other Executive

Relationship

Nordic stayed within budget; we had a strong partnership. I have already recommended Nordic’s...

Nov 2022
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VP/Other Executive

Tools and Methodology

We hired Nordic because they are very good operationally. Nordic can code in Epic's system directly,...

Nov 2022
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VP/Other Executive

Tools and Methodology

Nordic’s strength and what they did best was project management. We had very regular meetings where...

Nov 2022
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CIO

People and Knowledge

The firm's staff has been pretty thorough with what we have asked them to do. Their work has been...

Oct 2022
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CIO

People and Knowledge

Everything hasn't been peaches and cream the whole time with the firm. We have had some small...

Oct 2022
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CIO

ROI and Cost

Nordic was willing to meet our budget, step forward, and take some risks. Things have been great. We...

Oct 2022
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CIO

Project Results

We are part of a small health system, and we run very leanly. Being able to leverage the firm's...

Oct 2022
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CIO

Project Results

The firm has not exceeded my expectations, but they certainly have met them solidly. They have...

Oct 2022
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CIO

People and Knowledge

We have had issues with only one Nordic resource. There were no issues with their knowledge because...

Oct 2022
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CIO

Relationship

Nordic’s leadership has been involved. They are always ready to help our managers move anything. I...

Oct 2022
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CIO

Tools and Methodology

What stood out most about the firm was that they listened to what we wanted to do and developed a...

Oct 2022
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CIO

People and Knowledge

We have had some transitions with people who have left Nordic, but the switches in the actual...

Oct 2022
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CFO

Project Results

We have been doing charge capture optimization, and that has been great because we have been finding...

Oct 2022
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CFO

Tools and Methodology

The firm needs a little more guidance from the client when they are approaching the work. When I...

Oct 2022
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CFO

Project Results

It helps the rest of the project when we see the results take hold or when we see that real...

Oct 2022
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CFO

Project Results

Nordic helped with setting things up and providing help in areas where we had difficulties. We were...

Sep 2022
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CFO

People and Knowledge

Once the firm's staff members understand the organization better, then the partnership piece gets...

Sep 2022
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VP/Other Executive

Tools and Methodology

One thing Nordic could work on is their ability to paint a bigger picture for everyone. There is a...

Apr 2022
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VP/Other Executive

Project Results

Nordic has been very engaging. They are finding a lot of things and keeping us on task. Nordic is...

Apr 2022
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VP/Other Executive

Tools and Methodology

Nordic has done a good job of familiarizing themselves with the geographic footprint of our area...

Apr 2022
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VP/Other Executive

Relationship

Nordic really helped us. The areas they identified for us to focus on were spot on, and Nordic...

Apr 2022
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VP/Other Executive

ROI and Cost

Nordic was very fair with their charge mechanism. They were open to suggestions in terms of how to...

Apr 2022
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Director

People and Knowledge

All firms struggle with aligning resources. We could have moved faster in some situations if the...

Apr 2022
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Director

Relationship

Nordic's executives were very responsive. I have no complaints about their involvement. Nordic was a...

Apr 2022
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Director

ROI and Cost

Nordic monitored the project hours very closely. When there were extra hours left over, they would...

Apr 2022
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VP/Other Executive

Tools and Methodology

Nordic was very successful in the implementation, but they could have been more forward thinking on...

Apr 2022
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VP/Other Executive

Tools and Methodology

In terms of Nordic's strategic abilities, there were a few changes that were proposed, and the...

Apr 2022
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VP/Other Executive

Win/Loss - Why they were selected (by current clients)

Our organization vets a few different partnerships when we are looking for consulting or technical...

Apr 2022
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VP/Other Executive

Relationship

My expectations for Nordic were exceeded in their technical understanding of our enterprise vendor....

Apr 2022
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Director

Win/Loss - Why they were selected (by current clients)

The real decision to go with Nordic came from how they performed their initial assessments, how...

Apr 2022
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Director

Tools and Methodology

There were a few moments where the firm dropped the ball a little, so I had a conversation with the...

Apr 2022
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Director

Tools and Methodology

The firm’s communication and documentation were very good. The firm has a closeout meeting for every...

Apr 2022
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Director

Sales and Contracting

One thing I really appreciate about Nordic is that there were some areas where we stretched the...

Apr 2022
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Director

Project Results

We are a while down the road from where we started, and we have noticed some things with the build...

Apr 2022
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Director

Tools and Methodology

I would describe our projects with the firm as informative. I really enjoyed the firm's structure...

Apr 2022
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Director

People and Knowledge

The firm had knowledgeable people. Some people had more years under their belt, and that experience...

Apr 2022
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Director

Win/Loss - Why they were selected (by current clients)

I have used Nordic's services in many capacities. We contacted Nordic for our project because I...

Apr 2022
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Director

Project Results

We have been extremely satisfied with the result of what Nordic has been able to build. They set up...

Apr 2022
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Director

People and Knowledge

We want knowledge and stability, and we have tight deadlines. Nordic always had recommendations for...

Apr 2022
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VP/Other Executive

People and Knowledge

Nordic has fantastic reporting that reconciles proof-of-concept results. The firm’s reporting and...

Apr 2022
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VP/Other Executive

ROI and Cost

We have absolutely received our money's worth. We have been able to consider engagements in other...

Apr 2022
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VP/Other Executive

Relationship

Nordic is my number-one firm. I recommend Nordic before any other firm. From a partnership...

Apr 2022
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VP/Other Executive

Relationship

Nordic does a great job creating goals and a road map to achieve those goals. When things don’t go...

Apr 2022
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CEO/President

People and Knowledge

Nordic is data driven, professional, timely, and well respected by our board. Nordic knew exactly...

Mar 2022
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CEO/President

ROI and Cost

I would probably select Nordic again if they were to restructure some of their fees a bit. Nordic...

Mar 2022
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CEO/President

Sales and Contracting

Some of Nordic's people changed, and one new person became very focused on sales on many occasions...

Mar 2022
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CFO

ROI and Cost

With the firm, we definitely saw an improvement in revenue. The firm assured us that we were...

Mar 2022
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CFO

Project Results

Nordic offers a flat-rate option. The firm didn't exceed our expectations, but the firm met our...

Mar 2022
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CFO

Relationship

I am likely to recommend the firm to others. We would hire the firm for another engagement, so they...

Mar 2022
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Director

Win/Loss - Why they were selected (by current clients)

We engaged Nordic to provide us with opportunities to improve our revenue cycle. We were trying to...

Mar 2022
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Director

People and Knowledge

I have dealt with consultants that have done similar things to what Nordic does, but I have never...

Mar 2022
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Director

People and Knowledge

The firm is very driven and focused. We are trying to rebuild our infrastructure because we have a...

Mar 2022
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Director

Project Results

The firm really partnered with our organization, and they kept us on time for the most part and held...

Mar 2022
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CFO

Tools and Methodology

We knew that our organization had some issues, but we didn’t quite know how to attack them. The firm...

Mar 2022
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CFO

Relationship

The firm checks in quite a bit with their clients to ensure that expectations are being met. If the...

Mar 2022
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CFO

Other Observations

If one of the firm's project leaders isn’t available, sometimes the group can go astray. The firm's...

Mar 2022
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