nThrive Analytics Comments

 

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User Commentary

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VP/Other Executive

Relationship

nThrive tries to keep their promises. We haven't gotten there with everything, but we are still in...

Feb 2020
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VP/Other Executive

Sales and Contracting

It is still to be determined whether we will get our money’s worth with nThrive. We do get charged a...

Feb 2020
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VP/Other Executive

Service and Support

Any product is only as good as the people designing and caring for it. nThrive’s products...

Feb 2020
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VP/Other Executive

Relationship

nThrive has inconsistency in the quality of their implementation leadership. We went through...

Feb 2020
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Director

Relationship

I don't think that nThrive drives anything. We try to drive their improvement based on whatever data...

Dec 2019
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Director

Service and Support

I wouldn't recommend nThrive because they don't give us what we need from a service perspective....

Dec 2019
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Director

Other Observations & Comments

I see my satisfaction with nThrive staying the same over the next 12 months. They haven't really...

Dec 2019
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Director

Service and Support

We have to let nThrive know when something doesn't work or when we have needs. nThrive hasn't been...

Dec 2019
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Director

Implementation and Training

We found out that there is going to be a new upgrade on nThrive's system that we weren't aware of,...

Dec 2019
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Director

Service and Support

We haven't been able to impact the visualization of nThrive's tool as much as would like to. When we...

Dec 2019
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Director

Relationship

We don't hear much from nThrive. They just talk to our corporate office. We never hear from them...

Dec 2019
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Director

Service and Support

nThrive is part of our long-term plans, and I would invest in their products because there is value...

Dec 2019
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VP/Other Executive

Functionality and Upgrades

Once the dashboard is up, it is pretty easy to use the tool, and it does a well enough job. We have...

Nov 2019
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VP/Other Executive

Functionality and Upgrades

The more the analytics team can have a liaison between the operation team that is using analytics...

Nov 2019
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VP/Other Executive

Functionality and Upgrades

Estimating for patient responsibility is very difficult. We have to take into account the services...

Nov 2019
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VP/Other Executive

ROI / Cost (care and feeding)

I would not buy the product again. It has served its function well enough, but we have developed our...

Nov 2019
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Director

Functionality and Upgrades

The nThrive product is definitely a critical component of managing our providers' productivity. We...

Nov 2019
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Director

Functionality and Upgrades

The nThrive product is superior to anything that we have previously worked with. Prior to our...

Nov 2019
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Director

Other Observations & Comments

nThrive Analytics alone does not drive outcomes because we do have a lot of work to do on the...

Feb 2019
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Director

Service and Support

I am a little disappointed in the lack of communication and updates that nThrive promised to deliver...

Feb 2019
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Director

Service and Support

nThrive sent us a mapping table of benchmarks for productivity for our use, so we had been relying...

Feb 2019
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Director

Service and Support

We requested a tool to be developed months ago. nThrive promised us that they would develop the...

Feb 2019
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Director

Service and Support

We didn't really get much training from nThrive. We had one training a couple of years ago, but they...

Feb 2019
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Director

Interfacing and Integration

A lot of nThrive's products have potential. But we have never seen the vendor come through...

Feb 2019
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Director

ROI / Cost (care and feeding)

nThrive certainly doesn’t avoid charging. They overcharge us. They come up with crazy line items...

Feb 2019
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Director

Service and Support

nThrive's support has been really good, but some providers have had concerns. Every once in a while,...

Nov 2018
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Director

Service and Support

I would probably say that nThrive doesn't keep all of their promises. We get promises from nThrive,...

Nov 2018
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Director

Functionality and Upgrades

One of nThrive's biggest strengths is providing graphical representation via heat maps. nThrive does...

Nov 2018
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Director

Technology

We have been pretty happy with the nThrive product. Our providers are enjoying using the software...

Nov 2018
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Director

Relationship

I view our relationship with nThrive as more of a transactional relationship instead of a...

Nov 2018
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Director

ROI / Cost (care and feeding)

I am confident in the numbers and in the data that the nThrive product generates. We use it to...

Nov 2018
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Manager

Functionality and Upgrades

We particularly like nThrive Analytics because it gives us a pretty good high-level view that we can...

Oct 2018
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Manager

Service and Support

One of the things nThrive could improve on is execution. Their turnaround time for responding to...

Oct 2018
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Manager

Service and Support

I will say that nThrive really knows their stuff. We have absolutely no intentions of looking...

Oct 2018
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Manager

Functionality and Upgrades

We were using multiple billing systems from multiple vendors. nThrive was able to put all of that...

Feb 2018
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Manager

Future Outlook

nThrive Analytics is not part of our long-term plans. Due to the tool's cost, we are going to do the...

Feb 2018
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Manager

Service and Support

The DataRiver tool worked well by itself, but when it became nThrive Analytics, it almost seemed as...

Feb 2018
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Analyst/Coordinator

Functionality and Upgrades

We manage all the physician practices and a large number of physicians. The physicians want reports...

Dec 2017
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Analyst/Coordinator

Future Outlook

We are in the process of moving away from nThrive Analytics because of the cost. We have worked with...

Dec 2017
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Analyst/Coordinator

Other Observations & Comments

My first choice would be to build our own dashboards internally. nThrive Analytics is very...

Dec 2017
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Analyst/Coordinator

Other Observations & Comments

nThrive is really good about keeping their promises. I can always call them if I have a question. I...

Dec 2017
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Analyst/Coordinator

Service and Support

The big challenge with nThrive’s support is the time difference. Our representative is really good...

Dec 2017
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Analyst/Coordinator

Other Observations & Comments

nThrive implemented a program similar to Tableau, but that is the only new technology they have...

Dec 2017
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Analyst/Coordinator

Functionality and Upgrades

nThrive Analytics is a great program, and nThrive’s people are awesome. They are really helpful and...

Dec 2017
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Nurse

Service and Support

We have had a very positive experience with nThrive Analytics. We have achieved our performance...

Dec 2017
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Nurse

Functionality and Upgrades

nThrive has been a huge help with our MIPS reporting. We didn’t have any idea about where we were...

Dec 2017
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Nurse

Service and Support

nThrive’s turnaround time has been wonderful compared to other vendors. nThrive only takes a day or...

Dec 2017
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Nurse

Relationship

I have no complaints about nThrive. Their communication has been great. They get our data to us in...

Dec 2017
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Nurse

Functionality and Upgrades

nThrive has done an awesome job with the analytics of the data we submit to them. They aggregate...

Dec 2017
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VP/Other Executive

Service and Support

The predominant feature of nThrive is the people behind the software. Their engagement, support, and...

Nov 2017
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VP/Other Executive

Other Observations & Comments

There is nothing particular that nThrive needs to improve. Some components of the process were...

Nov 2017
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VP/Other Executive

Implementation and Training

The training from nThrive was as good as it could have been given our starting point. It was quite a...

Nov 2017
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VP/Other Executive

Other Observations & Comments

Some things in nThrive Analytics weren't automated into dashboards or easily exportable into Excel...

Nov 2017
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Director

Other Observations & Comments

The implementation of nThrive Analytics started out quite well. nThrive's introduction to the...

Nov 2017
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Director

Functionality and Upgrades

nThrive Analytics helped with our productivity. It does RVU assessments, but it also looks at our...

Nov 2017
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Director

Other Observations & Comments

nThrive is capable of providing the level of complex analysis that we need. There are a lot of...

Nov 2017
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Director

Service and Support

nThrive is understaffed. We have requested many things, and nThrive is reactive.

Nov 2017
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Director

Other Observations & Comments

nThrive Analytics is an amazing product with amazing capabilities. It will give us what we need, but...

Nov 2017
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Director

Functionality and Upgrades

We are hoping to get our heads above water and get something meaningful out of nThrive Analytics. We...

Nov 2017
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Director

Other Observations & Comments

We love nThrive. We love the people we work with. They need more help because the quality of the...

Nov 2017
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VP/Other Executive

Implementation and Training

nThrive customized the system for us, and that was great. One of the huge advantages of working with...

Oct 2017
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VP/Other Executive

Service and Support

Honestly, with all of the different databases they could pull information from, nThrive did more...

Oct 2017
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VP/Other Executive

Relationship

nThrive keeps their promises and comes back to us with even better solutions. When we give them...

Oct 2017
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