Tell us about you

Work Email required

Organization required

First Name required

Last Name required

Job Title required

Phone required (###) ###-####, or int ######...

City required

State/Province required

Tell us about your organization

error messages will go here...

Looks like we’re already familiar with you!

Please press next to continue with the survey.

Looks like we’re already familiar with you!

According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.

If you are trying to access KLAS research data and reports, an email has been sent to   with a link to login.

If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.

Membership Commitment

In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.

By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

Thank You! Your information was submitted successfully!

Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank You! Your information was submitted successfully!

Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.

If you have any further questions please contact info@klasresearch.com or 1-801-226-5120.

Surprise! Looks like we already have an account for you.

An email has been sent to blah@blah.com with a link to login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank you !

Access info about Revenue Cycle – Chargemaster Management on your dashboard or bookmark under

(Your Products / Your Organization's Products)


CDM Master Comments
Filtered view: All

KLAS Research Director - Dustin Cragun
Subject Expert

Dustin Cragun

Research Director

dustin.cragun@klasresearch.com

 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Thank you !

Access info about Revenue Cycle – Chargemaster Management on your dashboard or bookmark under

(Your Products / Your Organization's Products)

Want to see full details?

User Commentary

Sort by

Nurse

I would recommend CDM Master to others. The last few upgrades have really made a big difference for...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

I am pretty happy with CDM Master. We have put in quite a few requests for small fixes over the last...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

CDM Master is good. It is like any other tool. Users have to spend time in it. They can't just take...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The vendor's support has always been good. As they have gone public and grown, their customer...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I am very happy with CDM Master. It has great functionality and flows, and it is very easy to use.

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The support from nThrive is great. The support people are very good at getting back to me when I...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

CDM Master is easy to use. I don't remember what training was provided when we implemented it....

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We can upload our chargemaster to do validations and verify the accuracy of information. nThrive has...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Sometimes it is hard to get ahold of anyone from nThrive. Luckily, I don't have to do that very...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I am not aware of any new changes that nThrive has made, but I haven't done a lot of research on...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I am very satisfied with CDM Master. It does what I expect it to, and it performs well. I really...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

nThrive's product support has been excellent. I have had multiple requests over the years, and...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I haven't really seen any new developments to the system. CDM Master works. There is a lot of manual...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

People don't realize that if they are willing to spend a little bit of money, they can have...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The KnowledgeSource application is really easy to use. We log in and are immediately hit with an...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I think CDM Master served its purpose when nThrive first did their enhancements, but it is not well...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I would only tell a smaller organization to use CDM Master.

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Ever since nThrive bought MedAssets out, the customer service hasn’t been as good, but the products...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

nThrive's system is definitely worth the money if we pick up enough to roughly pay for the tool. If...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I would like to see CDM Master mapping things correctly. For instance, people may have something...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

nThrive has done a good job when it comes to new technology. They have constantly tried to improve...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

If I can get the resources that I need and maneuver my team to where I want it, my satisfaction with...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

CDM Master served our needs for what was in the marketplace at the time. At one point, nThrive was...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We have had a few enhancements with CDM Master that nThrive wanted to charge us separately for. We...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

nThrive is very responsive with tickets and things of that nature.

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

I score integration low. We still have one system we have not been able to fully integrate, and...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

nThrive really hasn’t made much of a development change to CDM Master at all. They are working on a...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The vendor has gotten better on their implementation services. Previously, that was one of their...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

On a regular basis, we have a reconcile process where we generate reports, and it is nothing out of...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

nThrive has been relatively static over the last five years. They had a period when they did a lot...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The vendor's service is good. The vendor does have occasional issues, but they give us a lot of...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Despite our long history with the vendor, I am leaning toward the product not being part of our...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We are not disappointed at all with the product, but I haven’t really heard from the vendor about...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

CDM Master has been a really helpful and valuable tool for us. We have been on it for so long and...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

When people have a vendor for so many years, they become like family. nThrive has really great...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The system can be difficult because it is cumbersome and the end users have to know the language and...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Our hospital didn't invest too much money into this product. It is very hard to convince our...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I like nThrive a lot. We are planning on keeping this system, but I know that other systems have...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

nThrive does not keep their promises, and the options they offer are very limited. They never...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

If I didn't have options from other vendors, I would buy this system again. I have been told that...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor charges us if we want another module. Their webinars are good, but I don't know what we...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I haven't been notified about any upgrades to the system, but I know they have happened. Everything...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I have a vendor liaison who I can reach out to. That person is very great and approachable. This...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We are very happy with the management tools. We pay quite a bit for them. I wish nThrive's price...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

CDM Master is good and gives us what we need. nThrive added a new element that allows us to look up...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

There is something the product doesn't allow me to do. Let's say that we have a charge code for...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I don't have to reach out to nThrive very often about this tool, so I haven't had any issues with...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I like CDM Master's eAlerts. I don't have to do a lot of research because the system does it for me....

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Our organization had eliminated CDM Master. That was purely because of the pricing. But we found...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Part of the challenge with nThrive is they change our account representative regularly. It is hard...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

For what we are paying per month, we aren't even capturing the same amount in revenue. As much as I...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

I am happy with nThrive's CDM Master. I would buy it again. I would give nThrive the highest score...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

I would recommend nThrive. They care about their clients. They are a very knowledgeable, sturdy...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

CDM Master is kind of out there on its own. It doesn't communicate with anybody. There isn't much integration....

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We had a lack of communication during our implementation. I don't know whether that was related to...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The system works but requires some workarounds. Currently, we have some issues that we are trying to...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The vendor is trying to grow with the times and work on things that would be more helpful in the...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF