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Contract Management
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KLAS Research Director - Dustin Cragun
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Dustin Cragun

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dustin.cragun@klasresearch.com

 
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User Commentary

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Director

Our problem with Change Healthcare buying nThrive Revenue Systems is that Change Healthcare has...

Aug 2021
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Director

The solution is good when it works. We have a direct support person who we have worked with for a...

Aug 2021
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Director

We have had a lot of problems with support. Overall, the vendor's service has declined, and their...

Aug 2021
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Director

We had some good trainers when we implemented Contract Management.

Jun 2021
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Director

There is one thing that I don’t like about nThrive’s product where it doesn’t do what it is supposed...

Jun 2021
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Director

nThrive is going through a lot of change with the management and the leadership, and they don’t tell...

Jun 2021
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VP/Other Executive

The nThrive Contract Management tools are really good. Pulling data out of the system is so easy....

May 2021
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Director

We use nThrive’s contract management module. A few years ago, we realized that we had this...

May 2021
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Director

We have really had to work with nThrive on estimates simply because most of our clinics are provider...

May 2021
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Manager

I like the product. It is fairly easy to use and does everything we need it to do. I haven't found...

Apr 2021
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Manager

I have a pretty good relationship with our account representative, and they are responsive. I find...

Apr 2021
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Manager

I like nThrive Contract Management as far as the negotiating piece goes. We rely heavily on that....

Apr 2021
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Director

Contract Management is working well for us. Right now, I would say we are very satisfied. We are...

Apr 2021
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Director

With Contract Management, nThrive has made really good strides. The Contract Management tool was...

Apr 2021
||
(0)
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Director

There are some pieces missing in the system. When we bought the product, nThrive told us how...

Apr 2021
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Director

We had to call the vendor an awful lot when we implemented the product. The implementation was...

Apr 2021
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Director

I do have a complaint about nThrive. Anytime we have a problem with the system, we have to file a...

Feb 2021
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Director

Contract Management's strength is that it shows us the expected reimbursement. Then it does an extra...

Feb 2021
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Director

nThrive has worked with us to resolve any issues that we have had, especially with Contract Management....

Feb 2021
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(0)
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Director

If we ask nThrive for more training, they do want to charge us. With the upgrades, I can look at all...

Feb 2021
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(0)
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Director

We are looking at nThrive for modeling. They have really done well on the new contract modeling;...

Jan 2021
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Director

In the future, we may look at another vendor's system for some of the components in nThrive's...

Jan 2021
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(0)
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Director

I would like to see better payer-performance reporting from nThrive Contract Management and better...

Jan 2021
||
(0)
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Analyst/Coordinator

I have never had issues with the system, and to my knowledge, there haven't been any issues. The...

Jan 2021
||
(0)
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CFO

We looked at adding another product onto our nThrive product, but nThrive is so expensive to begin...

Dec 2020
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Director

We researched many other vendors to find a contract management system, and I don’t think there is...

Dec 2020
||
(0)
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CFO

The vendor does avoid charging for every little thing, but that doesn’t matter because they just...

Dec 2020
||
(0)
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Director

nThrive sometimes thinks that people who have been with the system for a long period of time are...

Dec 2020
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(0)
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Director

nThrive does have a good support system for assigning us specific representatives. The...

Dec 2020
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(0)
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Director

The nThrive executives aren't super involved. Of course, when issues arise or when we have to push...

Dec 2020
||
(0)
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Director

nThrive has been consistent throughout the pandemic. I know a lot of their team worked from home...

Dec 2020
||
(0)
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Manager

Contract Management is by far nThrive's strongest product. It is a workhorse and works well. The...

Dec 2020
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(0)
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Director

Most hospital contracts renew at the end of the year, so nThrive tends to be really slow in loading...

Dec 2020
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(0)
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Director

When I first came on board, nThrive was really good to set some time and walk me through things....

Dec 2020
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(0)
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Director

I haven’t really heard about any new updates or things coming down the pipeline. We have talked with...

Dec 2020
||
(0)
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Director

We see a weakness in the vendor's products that we use because we work for both the facility and the...

Nov 2020
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Director

There are some limitations to the solution. We have certain contracts and some unique variables that...

Nov 2020
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CFO

nThrive promises more than they can deliver. That is not so much about product quality as it is...

Nov 2020
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(0)
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VP/Other Executive

Now that we are in the virtual reality of COVID-19, I am not getting charged for a lot of things....

Nov 2020
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Director

nThrive’s most impactful product is their contract management system, both on the hospital side and...

Nov 2020
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Director

The contract management’s software is excellent; it is better than what we had before. It is much...

Nov 2020
||
(0)
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Director

The only downside to the system is we kind of lose a day in A/R because we have to send files back...

Nov 2020
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Director

The vendor has gone through some tough times with COVID-19, so they are not able to support us as...

Nov 2020
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