Contract Management
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Dustin Cragun
Research Director
KLAS Research Director - Dustin Cragun
 
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VP/Other Executive

The vendor has made a lot of changes in the last few years. There are new client contacts that have...

Jan 2022
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VP/Other Executive

We use the solution for different models, and it is effective. The vendor is timely and thorough...

Jan 2022
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Manager

In nThrive's system, we can see where we sit with Blue Cross versus other insurance companies for a...

Jan 2022
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Manager

We have talked to nThrive about specific pain points and have asked whether we can do certain...

Jan 2022
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Manager

nThrive's product is good. We use it for negotiations. We load all of our contracts in. We use what...

Jan 2022
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Manager

nThrive is pretty good at trying to stay ahead of the game. We have an EMR that has a contract...

Jan 2022
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Manager

Managing contracts is a function nThrive has, but we do things 100% in-house. I load contracts and...

Jan 2022
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Manager

nThrive's product is very user friendly. Doing contracts in our EMR is not user friendly yet.

Jan 2022
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Director

nThrive's system is not working well for us at all. We had to hire additional staff members and...

Dec 2021
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Director

When the product is set up correctly, it does a good job. It can do all kinds of complex contract...

Dec 2021
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Director

Our issues started when nThrive took over MedAssets. We had no problems with MedAssets, but when...

Dec 2021
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Analyst/Coordinator

We were assigned a person from nThrive for a while that we could go to, call, or email, and we would...

Dec 2021
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Analyst/Coordinator

It isn't very user friendly to get the information that I need. When I was given the tool, it...

Dec 2021
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Analyst/Coordinator

If we need the system to do something that is already in the system, such as changing a word in a...

Dec 2021
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Analyst/Coordinator

I can pull reports, but the reports are only as good as the information that is put in. If someone...

Dec 2021
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Analyst/Coordinator

Something very problematic for us is that anything that is noncovered on an account or plan is...

Dec 2021
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Analyst/Coordinator

If I am looking for an account that has X, Y, and X, the system only allows me to search by X, and...

Dec 2021
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Director

We are going to be moving away from nThrive and using another vendor for contract management. We...

Nov 2021
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Director

nThrive has started to keep their promises around the contract management product. They are a day...

Nov 2021
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Director

The vendor's current contract management gives us some basic information about what the contract...

Oct 2021
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Director

Our problem with Change Healthcare buying nThrive Revenue Systems is that Change Healthcare has...

Aug 2021
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Director

The solution is good when it works. We have a direct support person who we have worked with for a...

Aug 2021
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Director

We have had a lot of problems with support. Overall, the vendor's service has declined, and their...

Aug 2021
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Director

We had some good trainers when we implemented Contract Management.

Jun 2021
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Director

There is one thing that I don’t like about nThrive’s product where it doesn’t do what it is supposed...

Jun 2021
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Director

nThrive is going through a lot of change with the management and the leadership, and they don’t tell...

Jun 2021
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VP/Other Executive

The nThrive Contract Management tools are really good. Pulling data out of the system is so easy....

May 2021
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Director

We use nThrive’s contract management module. A few years ago, we realized that we had this...

May 2021
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Director

We have really had to work with nThrive on estimates simply because most of our clinics are provider...

May 2021
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Manager

I like the product. It is fairly easy to use and does everything we need it to do. I haven't found...

Apr 2021
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Manager

I have a pretty good relationship with our account representative, and they are responsive. I find...

Apr 2021
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Manager

I like nThrive Contract Management as far as the negotiating piece goes. We rely heavily on that....

Apr 2021
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Director

Contract Management is working well for us. Right now, I would say we are very satisfied. We are...

Apr 2021
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Director

With Contract Management, nThrive has made really good strides. The Contract Management tool was...

Apr 2021
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Director

There are some pieces missing in the system. When we bought the product, nThrive told us how...

Apr 2021
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Director

We had to call the vendor an awful lot when we implemented the product. The implementation was...

Apr 2021
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Director

I do have a complaint about nThrive. Anytime we have a problem with the system, we have to file a...

Feb 2021
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Director

Contract Management's strength is that it shows us the expected reimbursement. Then it does an extra...

Feb 2021
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Director

nThrive has worked with us to resolve any issues that we have had, especially with Contract Management....

Feb 2021
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Director

If we ask nThrive for more training, they do want to charge us. With the upgrades, I can look at all...

Feb 2021
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