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HealtheIntent Analytics Commentary
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Subject Expert
Bradley Hunter
VP VBC and CORE
KLAS VP VBC and CORE - Bradley Hunter
 
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User Commentary

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Director

Product

HealtheAnalytics' biggest strengths are the breadth and amount of data that we can bring in, the...

Nov 2023
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Director

Relationship

Oracle Health is continuing to work on the product, but they could work on decreasing the time gap...

Nov 2023
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Manager

Product

HealtheAnalytics is a good downstream system for collecting data and providing insights, but being...

Nov 2023
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Manager

Loyalty, Product

Our developers love HealtheAnalytics. It is a lot better than the vendor's previous reporting tools,...

Nov 2023
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Manager

Culture, Value

We are on a monthly subscription fee, and that is really all that we pay for the product. The...

Nov 2023
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Manager

Relationship, Operations

In terms of the vendor's involvement with us, things weren't great in the past, but since then,...

Nov 2023
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VP/Other Executive

Operations

The vendor has some training and some significant certifications for HealtheEDW Advanced.

Nov 2023
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VP/Other Executive

Product, Value

There are some limitations to how we can use HealtheEDW Advanced because it is really tailored to...

Nov 2023
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VP/Other Executive

Relationship

If people want to, they can go straight to Snowflake, one of Cerner’s partners, and buy more...

Nov 2023
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VP/Other Executive

Product

For what HealtheEDW Advanced does, it is incredible. The fact that it is cutting edge in the...

Nov 2023
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Director

Product

I would recommend the system, especially if someone is using Oracle Health. If they have other...

Oct 2023
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Director

Product, Value

The product holds data, but anybody can hold data. The value is that Oracle Health has algorithms in...

Oct 2023
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Director

Product

The product does a lot of what we need, and we are so busy that we can't get to some of the...

Oct 2023
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Director

Relationship

Oracle Health’s support seems fine. When I open a ticket, there is a bit of a delay, but mostly, we...

Oct 2023
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Director

Relationship

Oracle Health is not proactive. I can't even hardly think of a time when they contacted me and said...

Oct 2023
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Director

Loyalty

I think with what we have available now, the solution is good. I am excited to see what Oracle...

Oct 2023
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Director

Culture, Loyalty, Relationship

Things promised by Cerner were not promised by Oracle Health. The vendor hasn't lied about things or...

Oct 2023
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Director

Product

I think HealtheAnalytics is key for our organization’s integration goals because it really is vendor...

Oct 2023
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Director

Product

I am an administrator, and I think the system is pretty easy, but the end users tell another story....

Oct 2023
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Director

Culture

The promises that Oracle Health makes are astronomical. If the vendor meets those promises, that...

Oct 2023
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Director

Product, Value

Driving tangible outcomes is what HealtheAnalytics is meant for. I love the software. If someone...

Oct 2023
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Director

Relationship

Oracle Health keeps changing the resources that work with us. That is not too terribly uncommon. The...

Aug 2023
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Director

Operations, Product

The challenge we have had with the system has been learning how to best manage it. The Cerner...

Aug 2023
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VP/Other Executive

Product

We have to customize Oracle Health’s out-of-the-box dashboards. The dashboards would be useful to...

Aug 2023
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VP/Other Executive

Loyalty, Product

Oracle Health is still struggling to streamline the underpinning schema and keep it intact. It is...

Aug 2023
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Manager

Product

A lot of the statistics and metrics that we look for aren't easy to find in the platform. HealtheEDW...

Jul 2023
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Manager

Operations

Cerner's training would be better if they were to provide ongoing guided training in some capacity....

Jul 2023
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Manager

Operations, Product

The product isn't extremely user friendly. Our clinicians don't have time to figure out how to...

Jul 2023
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Manager

Loyalty, Relationship

We have brought our issues to Cerner and they have worked with us. However, they usually have a very...

Jul 2023
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Manager

Relationship

Cerner is extremely capable of meeting our needs, but at times, their customer service and...

Jul 2023
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Manager

Relationship

I cannot think of anything that has proactively happened with Oracle Health. We are the ones who...

May 2023
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Manager

Relationship

We are very satisfied with Oracle Health and their support. The group we are working with is very...

May 2023
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Manager

Loyalty, Relationship, Product

Oracle is working with us to drive needed improvement on HealtheAnalytics. We need the platform...

May 2023
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Manager

Operations, Product

With all the things that we are working on with HealtheAnalytics, such as predictive analytics and...

May 2023
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Manager

Product

Anytime there is an upgrade in HealtheAnalytics, there is downtime that is unpredictable. There is...

May 2023
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Manager

Relationship

Oracle Health is good with ideas and trying to move things in the right direction. Everything...

May 2023
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Manager

Product

If people have other Oracle Health applications, they should choose HealtheEDW Advanced based on...

May 2023
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Manager

Operations, Product

We did the upgrades. The vendor made the platform, but we did everything else. We are extremely...

May 2023
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Manager

Relationship, Product

Oracle Health supports HealtheEDW Advanced. They resolve issues, but they are not always as quick as...

May 2023
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Director

Operations, Product

When we started using HealtheAnalytics, nobody knew how to use it. Our analytics team was accustomed...

Apr 2023
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Director

Product

HealtheAnalytics has some powerful tool sets. I tell people looking into the product that if they...

Apr 2023
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Director

Loyalty

We are evaluating other analytics platforms, so I am unsure whether we will remain with...

Apr 2023
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Manager

Product

Ingestion, or how we physically get data into the environment, is something that we have a lot of...

Mar 2023
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Manager

Relationship

With Cerner’s transition to Oracle Health, a lot of their most knowledgeable staff, or at least all...

Mar 2023
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Manager

Loyalty, Relationship, Product

Overall, Oracle Health has the potential to be a lot better and do a lot better than Cerner. But...

Mar 2023
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Manager

Operations, Product

The vendor has lofty messaging around the product's functionality, but when we get down to the...

Mar 2023
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Manager

Operations

Oracle Health's initial training is good because of the level of training that people need...

Mar 2023
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Manager

Product

The vendor is slow at delivering new technology, but they do it.

Dec 2022
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Manager

Relationship

The support people I have worked with have been pretty exceptional. I meet with our contact people regularly....

Dec 2022
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Manager

Product, Value

I like HealtheAnalytics. It gives me all of the data that I need to tell the story to the practices....

Dec 2022
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Manager

Product

I would tell another customer that, more than likely, they have what they need with...

Dec 2022
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Director

Product

It takes some depth and some manipulating of data to get things in the right order, and that causes...

Dec 2022
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Director

Loyalty, Product

There are more things we would like to add, so there are still some gaps. Some things are in the...

Dec 2022
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Director

Relationship

I have a somewhat negative outlook on Cerner. We want the ability to electronically submit quality...

Dec 2022
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Analyst/Coordinator

Product

There are restrictions in HealtheEDW within the confines of our organization. We can't connect our...

Dec 2022
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Analyst/Coordinator

Relationship, Product

When there are issues with HealtheEDW, Cerner addresses them.

Dec 2022
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Analyst/Coordinator

Operations

There is room for improvement in the training that Cerner gives their resources. Cerner's resources...

Dec 2022
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Analyst/Coordinator

Product

There are issues with HealtheEDW where jobs fail, and it is not good when we have to tell Cerner...

Dec 2022
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Analyst/Coordinator

Product

If I could make a change in HealtheEDW, I would give clients the ability to be their own tenants...

Dec 2022
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Analyst/Coordinator

Product

HealtheAnalytics is different from HealtheEDW; HealtheAnalytics works without a hitch.

Dec 2022
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Analyst/Coordinator

Product, Value

Cerner has a huge advantage in quickly getting data from our EMR to HealtheEDW. That makes a...

Dec 2022
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Analyst/Coordinator

Product, Value

HealtheEDW has good performance for speed and maintenance. We get a pretty good bang for our buck....

Dec 2022
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Article
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Data & Analytics Platforms: Shifting from Siloed Capabilities
27 October 21    |   Ryan Pretnik, Bradley Hunter and Lois Krotz
For our recent Data & Analytics Platforms report, we interviewed the deepest adopters of these platforms to validate the capabilities actually being used.



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