Cerner Suite Commentary
Filtered view: All
Subject Expert
Coray Tate
VP of Engagement
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Loyalty, Value
If I had to make the choice, I would buy Millennium PowerChart again because our previous product...
Login or Create an Account to see details.
Operations
When we first went live with the system, the training wasn't good. It has changed since then though.
Login or Create an Account to see details.
Loyalty, Operations, Product
The updates we got when we were just under Cerner seemed to be a little cleaner, but the update...
Login or Create an Account to see details.
Culture, Relationship, Product
I don't know what Oracle's vision is. It is difficult to get integrations to work in the system. I...
Login or Create an Account to see details.
Loyalty, Relationship
We are not fans of Oracle Health. We have acquired some Cerner hospitals, and they have basically...
Login or Create an Account to see details.
Relationship, Product
Oracle Health is talking about getting the reporting better. They have a road map. Their patient...
Login or Create an Account to see details.
Operations
The training from Oracle Health has been good for us.
Login or Create an Account to see details.
Operations, Product
To improve future upgrades, Oracle Health could test. We have had downtime after upgrades more than...
Login or Create an Account to see details.
Loyalty
We might buy Health Data Intelligence again. It depends on cost. But we will be looking around in...
Login or Create an Account to see details.
Product, Value
The solution integrates so well into our existing workflow. It helps provide guidance for providers...
Login or Create an Account to see details.
Loyalty, Product, Value
I have recommended the solution to multiple facilities. With this solution, in addition to the...
Login or Create an Account to see details.
Relationship
The web support team from Oracle Health is so complex. It is a very specialized team that fixes any...
Login or Create an Account to see details.
Loyalty, Relationship, Product
PowerChart Ambulatory is pretty dated. Cerner did not do much with it for years, and I think Oracle...
Login or Create an Account to see details.
Operations, Product
PowerChart Ambulatory has the functionality that we need; it is just hard to figure out how to get...
Login or Create an Account to see details.
Operations, Product
There are things that we wish PowerChart Ambulatory could do more easily. People often compare...
Login or Create an Account to see details.
Relationship
Oracle Health's support still has some weak spots. When we roll things out, it can take time to get...
Login or Create an Account to see details.
Value
There is no magic EHR. Everything comes down to how we implement the system and pull it together. If...
Login or Create an Account to see details.
Relationship
The benefit of using multiple solutions from Oracle Health is that our organization received a...
Login or Create an Account to see details.
Loyalty, Relationship, Product
Oracle Health is a very different company than Cerner when it comes to developing new technology and...
Login or Create an Account to see details.
Culture, Relationship
When I see a demo, I want to see it in production. Oracle Health shows me PowerPoints. That isn't a...
Login or Create an Account to see details.
Loyalty, Relationship
We tell Oracle Health when things are broken, and they sometimes fix the problems. I can't get...
Login or Create an Account to see details.
Product
Oracle Health does not have a robust set of APIs. The APIs they have are limited, and they are often...
Login or Create an Account to see details.
Product
It is extremely hard to integrate with Millennium PowerChart. The solution's APIs are bad. It has...
Login or Create an Account to see details.
Relationship, Value
Oracle Health's support is terrible. They legitimately ignore all of our requests. With children,...
Login or Create an Account to see details.
Product, Value
Millennium PowerChart is fine for an EHR. It isn't great; it is just fine. It is a big platform. I...
Login or Create an Account to see details.
Relationship, Operations, Product
I hate Oracle Health. They are a constant disappointment. The updates they send out mostly break...
Login or Create an Account to see details.
Loyalty, Relationship
I forecast my satisfaction to improve over the next 12 months. The vendor's support is improving. I...
Login or Create an Account to see details.
Culture, Relationship
Oracle Health does keep all their promises. Cerner did not, but Oracle Health is now learning what...
Login or Create an Account to see details.
Product
Oracle Health isn't doing any enhancements. I don't know what their focus is. The product is working...
Login or Create an Account to see details.
Product, Value
I have two systems from different vendors, and I love both systems, but I would not buy both of...
Login or Create an Account to see details.
Value
Oracle Health doesn't avoid charging for every little thing. If Oracle Health really wants to...
Login or Create an Account to see details.
Relationship, Product
I really appreciate that we have the ability to make PowerChart Ambulatory work for our unique...
Login or Create an Account to see details.
Loyalty
Since PowerChart Ambulatory is owned by a technology company like Oracle, and because of the way...
Login or Create an Account to see details.
Product
People really like PowerChart Ambulatory. They like the integration between things like the EHR. Our...
Login or Create an Account to see details.
Loyalty, Product
If PowerChart Ambulatory were still a Cerner product, I might not keep the solution. However, the...
Login or Create an Account to see details.
Operations
I don't let Oracle Health train any of my clinicians. They just haven't quite found what works for...
Login or Create an Account to see details.
Relationship
Oracle Health tends to lag a little bit behind on things, so when we need a solution right away, we...
Login or Create an Account to see details.
Culture, Loyalty, Relationship
We have seen a night-and-day difference since the shift from Cerner to Oracle Health. The vendor's...
Login or Create an Account to see details.
Loyalty, Relationship, Product
If someone were considering PowerChart Ambulatory, I would tell them that they will get exactly what...
Login or Create an Account to see details.
Loyalty, Relationship, Product
Oracle Health needs to focus on workflows and on making sure that the workflows stay flexible...
Login or Create an Account to see details.
Loyalty
Some of the things I have seen Oracle Health come out with have been really impressive. Their...
Login or Create an Account to see details.
Product, Value
The specific and tangible benefit of using multiple Oracle Health solutions is that everything is...
Login or Create an Account to see details.
Product
The system is user-friendly. That is likely the case because we have been on it so long, but the...
Login or Create an Account to see details.
Culture, Loyalty, Relationship
With the acquisition by Oracle Health, there has to be much better communication from their...
Login or Create an Account to see details.
Relationship
With the Oracle Health acquisition of Cerner, the company and the EHR aren’t the same as they once...
Login or Create an Account to see details.
Product
We have kind of soured on Cerner in the last year or so. As we have gotten to do our due diligence...
Login or Create an Account to see details.
Value
There are quite a few gaps that we have to fill with third-party integrations, and we have been...
Login or Create an Account to see details.
Loyalty, Relationship
There are so many unknowns with Oracle Health, particularly since they took over for Cerner. We...
Login or Create an Account to see details.
Product
Cerner does not necessarily make it easy to do the yearly upgrades that they require. In fact, we...
Login or Create an Account to see details.
Relationship
It feels like Oracle Health's service has declined since the acquisition of Cerner. They could...
Login or Create an Account to see details.
Value
As long as we are willing to pay for Cerner’s stuff, Cerner seems to be pretty up-to-date with...
Login or Create an Account to see details.
Loyalty, Product
There are some kinks in the solution that need to be worked out still. We have a piece that has not...
Login or Create an Account to see details.
Loyalty, Product
We are hoping to see a lot of improvements in what we are seeing already with PowerChart Ambulatory....
Login or Create an Account to see details.
Loyalty
Something I'm excited about getting for the solution in the future is the potential for problems...
Login or Create an Account to see details.
Relationship
I have been very impressed with Oracle Health and what they have been doing with a lot of their new...
Login or Create an Account to see details.
Relationship, Operations
Oracle Health is still trying to figure out how to work with us on some of the Cerner stuff, while...
Login or Create an Account to see details.
Relationship, Product
There is a distinction between the older products that Oracle Health hasn’t gotten around to yet and...
Login or Create an Account to see details.
Relationship, Product
Oracle Health is learning that there are still some legacy silos from Cerner’s customer support. We...
Login or Create an Account to see details.
Loyalty, Operations
The things that are really on the shoulders of every institution with the new Oracle Health EHR are...
Login or Create an Account to see details.
Loyalty, Relationship
We question how Oracle Health is going to get people onto their new platforms as quickly as possible...
Login or Create an Account to see details.
Loyalty, Relationship, Product
Oracle Health is absolutely having a creative discussion with us, and that is exciting to see. There...
Login or Create an Account to see details.
Relationship
Sometimes, Oracle Health promises to release something during a specific quarter, and then they...
Login or Create an Account to see details.
Culture, Value
With Oracle Health, we still have to transition away from Cerner-oriented things. For example, some...
Login or Create an Account to see details.
Product
It amazes me how challenging some of the things in Millennium PowerChart are. I am very adept with...
Login or Create an Account to see details.
Loyalty, Relationship, Product
Oracle Health really understands that we want to have integration. We need our systems to work...
Login or Create an Account to see details.
Loyalty, Relationship
Oracle Health is really making efforts at a lot of levels. We have been reaching out a lot as well....
Login or Create an Account to see details.
Loyalty, Product
The vendor rethought the system's ease of use to make things easier. The vendor didn't take away...
Login or Create an Account to see details.
Loyalty
I am becoming more and more optimistic about Oracle Health and where they are headed in the future....
Login or Create an Account to see details.
Relationship
We have regular calls with our success manager from Oracle Health, so if anything comes up, we can...
Login or Create an Account to see details.
Loyalty
We need health data submissions and some of the value-based contracts that allow us to track things...
Login or Create an Account to see details.
Product, Value
The biggest benefit of using Health Data Intelligence is its flexibility in being able to write out...
Login or Create an Account to see details.
Loyalty
We selected Oracle Health over the other vendors we looked at. We had a couple of primary goals. One...
Login or Create an Account to see details.
Culture, Value
Oracle Health does not keep all their promises. They are not living up to the contract we got with...
Login or Create an Account to see details.
Product
Oracle Health does not meet our needs with simple things like faxing. The vendor can't provide...
Login or Create an Account to see details.
Loyalty, Value
As much as I would like to rip out PowerChart Ambulatory and put in Epic's system, Oracle Health has...
Login or Create an Account to see details.
Relationship, Value
In order for us to be more satisfied with Oracle Health in the future, they need to help us achieve...
Login or Create an Account to see details.
Relationship
The Oracle Health person I work with is pretty responsive and puts a lot of stuff right in front of...
Login or Create an Account to see details.
Loyalty, Operations
Health Data Intelligence is a very expensive product, and it is a complicated beast. Also, it isn't...
Login or Create an Account to see details.
Culture, Relationship, Product
The problem with Oracle Health right now is that Oracle Health Practice Management doesn't talk...
Login or Create an Account to see details.
Product
For prior authorization, we have a boutique vendor that does the automation of prior authorization,...
Login or Create an Account to see details.
Value
With Oracle Health Practice Management, we are having some really good revenue months. We are...
Login or Create an Account to see details.
Operations
Oracle Health doesn’t have a strong reputation for providing good training. Our staff typically has...
Login or Create an Account to see details.
Relationship
When we first had Oracle Health Practice Management, the support team from the vendor was fantastic,...
Login or Create an Account to see details.
Product
Oracle Health does send upgrades for Oracle Health Practice Management but they have been minimal....
Login or Create an Account to see details.
Product
One of the biggest strengths of Oracle Health Practice Management is its ability to create...
Login or Create an Account to see details.
Product
In Oracle Health Practice Management, we can pull tables and similar data sets, but there is a delay...
Login or Create an Account to see details.
Relationship, Operations, Product
Oracle Health has a lot of information about how well we use their tools. They know our utilization,...
Login or Create an Account to see details.
Product
EHR Nursing Mobility is easy to use. Our staff all like it because they get the bed alarms, call...
Login or Create an Account to see details.
Product
We would like to have some additional documentation capabilities in EHR Nursing Mobility. Other than...
Login or Create an Account to see details.
Relationship, Product
We just did an upgrade with Oracle Health, and it worked out really well. When we have requests for...
Login or Create an Account to see details.
Product
With PowerChart Ambulatory, the integration with third-party systems connections requires...
Login or Create an Account to see details.
Product
PowerChart Ambulatory actually does a great job of allowing providers to customize their interaction...
Login or Create an Account to see details.
Relationship, Product
With PowerChart Ambulatory, there is functionality that Oracle Health has promised to develop over...
Login or Create an Account to see details.
Product
I don’t think any EMR is great, and there are better-designed products out there than PowerChart...
Login or Create an Account to see details.
Product
PowerChart Ambulatory is a pretty good product. When issues come up, the vendor releases patches....
Login or Create an Account to see details.
Product
Using multiple Oracle Health solutions has brought clear benefits, especially for our retail...
Login or Create an Account to see details.
Product
Oracle Health needs to focus on improving the patient’s ability to interact with the system through...
Login or Create an Account to see details.
Relationship
We had a complicated situation, and Oracle Health was working on it at the time, but it wasn’t...
Login or Create an Account to see details.
Operations
Health Data Intelligence is good, but Oracle Health's implementation is lacking because they laid...
Login or Create an Account to see details.
Operations, Product
What I like about Millennium PowerChart is its ease of use. It is very user-friendly for data...
Login or Create an Account to see details.
Relationship, Product
I like Millennium PowerChart, but I have always been a Cerner customer, so in the years I have been...
Login or Create an Account to see details.
Product
I just like the way Health Data Intelligence works.
Login or Create an Account to see details.
Relationship
Oracle Health doesn’t keep all their promises. For example, with future product enhancements, the...
Login or Create an Account to see details.
Loyalty, Product
To make the biggest impact for us, I would tell Oracle Health to start all over again. Part of the...
Login or Create an Account to see details.
Operations
Oracle Health has training materials. However, we typically just meet with the vendor, and they show...
Login or Create an Account to see details.
Loyalty, Product
PowerChart Ambulatory has a lot of clicking. I'm sure we could say that about any EHR system, but...
Login or Create an Account to see details.
Operations, Product
With Oracle Health, we have to perform an extensive amount of testing for upgrades. Despite all our...
Login or Create an Account to see details.
Value
To be successful with PowerChart Ambulatory, an organization would most likely have to hire a lot of...
Login or Create an Account to see details.
Product
Keeping all the solutions under the same Oracle Health umbrella makes it easier to have everything...
Login or Create an Account to see details.
Product
CommunityWorks Clinical Suite's biggest strength is with consolidation. We don't have a dialysis...
Login or Create an Account to see details.
Loyalty, Value
I am sure that everyone has heard about the big, beautiful bill that is supposed to give a lot of...
Login or Create an Account to see details.
Operations, Product, Value
I wouldn't buy CommunityWorks Clinical Suite again. The system has been a struggle for our staff...
Login or Create an Account to see details.
Relationship
When we were on our previous EHR, we had people who we could call up to discuss problems and resolve...
Login or Create an Account to see details.
Loyalty, Product
We have actually had to pull our dialysis unit out of our EHR in the last couple of months because...
Login or Create an Account to see details.
Relationship, Operations
Oracle Health does updates pretty often. However, I feel like Oracle Health's development road map...
Login or Create an Account to see details.
Value
The biggest thing Oracle Health could do to improve would be to stop nickel-and-diming. We recently...
Login or Create an Account to see details.
Loyalty
Oracle Health is actually rolling out a clinical AI so that doctors will basically be able to talk...
Login or Create an Account to see details.
Product
With CommunityWorks Financials, we have to work with a third party. When everything is done in...
Login or Create an Account to see details.
Loyalty, Value
Oracle Health appears to be working to improve a lot of their things. I know there is a new product...
Login or Create an Account to see details.
Loyalty, Product
I like the unification in the system. If a patient goes to our ambulatory, inpatient, or outpatient...
Login or Create an Account to see details.
Product
Millenium PowerChart's road map looks fine and aligns with our organization's goals, but the...
Login or Create an Account to see details.
Relationship
Oracle Health recently changed how organizations open service requests with them, and the new...
Login or Create an Account to see details.
Product
In Oracle Health Practice Management, there aren't any online check-ins or digital preregistration...
Login or Create an Account to see details.
Product
With Oracle Health Practice Management, we have had ongoing billing issues that have taken far too...
Login or Create an Account to see details.
Loyalty, Product, Value
The main benefit we have seen from using multiple offerings from the same vendor has been seamless...
Login or Create an Account to see details.
Loyalty
With PowerChart Ambulatory, functionality updates and promised improvements sometimes don’t come...
Login or Create an Account to see details.
Product
PowerChart Ambulatory's interoperability results in a lot of duplicative data, and the information...
Login or Create an Account to see details.
Relationship
Our meetings with Oracle Health are really good. We have a very good liaison who is very responsive...
Login or Create an Account to see details.
Loyalty, Product
One thing that has been really exciting lately is our ambient technology for notes. It integrates...
Login or Create an Account to see details.
Relationship, Product
Oracle Health does routine updates, and eventually, they do find and fix bugs. The problem is that...
Login or Create an Account to see details.
Value
When we integrate third-party applications with Oracle Health, the integration is usually not right....
Login or Create an Account to see details.
Loyalty, Relationship
We are leaving Millennium PowerChart because it just hasn't been great since Oracle Health took...
Login or Create an Account to see details.
Operations
Another vendor does a really good job of training, almost to a point where it gets a little crazy,...
Login or Create an Account to see details.
Product
HealtheRecord is actually pretty good. I would give it a perfect score for the functionality meeting...
Login or Create an Account to see details.
Relationship
I would rate the vendor’s executive involvement very high because we are with many of Oracle...
Login or Create an Account to see details.
Culture, Value
Since we set the contract, Oracle Health has been doing a lot of work for us with the MSSP stuff,...
Login or Create an Account to see details.
Relationship
Oracle Health saw that we needed help, and they had all hands on deck. They have been really...
Login or Create an Account to see details.
Loyalty, Relationship, Product
Oracle Health has really stepped up in the last several months. I think they have the technology in...
Login or Create an Account to see details.
Value
Millennium PowerChart is too complex and customized for people to use all of the bells and whistles...
Login or Create an Account to see details.
Culture
Other folks who use the clinical pieces of the system said that they thought the system was going to...
Login or Create an Account to see details.
Product
The releases and updates for the system, especially the quarterly and annual ones, will always break...
Login or Create an Account to see details.
Operations
Oracle Health has pretty decent training. Additionally, we have good contacts at Oracle Health. We...
Login or Create an Account to see details.
Loyalty, Product
I probably wouldn't buy the system again because the system we had in the past had a general ledger,...
Login or Create an Account to see details.
Value
There are fees for everything, but Oracle Health tends to have expertise to make things happen when...
Login or Create an Account to see details.
Loyalty
My future satisfaction with the system will hopefully go up. We have a lot of irons in the fire...
Login or Create an Account to see details.
Value
There are additional usage fees with the system. Oracle Health charges for some simple integration...
Login or Create an Account to see details.
Product
The system's interoperability is satisfactory. We are able to get the things we need to meet...
Login or Create an Account to see details.
Product
We have looked at another EHR, Millennium PowerChart has fallen short in a lot of areas. A big miss...
Login or Create an Account to see details.
Relationship
Oracle Health has just had horrible product support and functionality. They are way behind the...
Login or Create an Account to see details.
Relationship
Executive involvement doesn't exist with Oracle Health. There has never been a relationship with...
Login or Create an Account to see details.
Relationship, Product
Oracle Health hasn’t really given us any clear direction, even when we are trying to do assessments....
Login or Create an Account to see details.
Culture, Loyalty
The future state of Millennium PowerChart is evolving. We are being told that Oracle Health is going...
Login or Create an Account to see details.
Operations
The training for Millennium PowerChart was not very good. It was basically a quick introduction, and...
Login or Create an Account to see details.
Culture, Operations
The implementation, training, and transition from Cerner to Oracle Health was a challenge because...
Login or Create an Account to see details.
Culture
The decision from our health system to move to Oracle Health was based on meeting requirements at...
Login or Create an Account to see details.
Operations, Product
Oracle Health has more of a billing focus than a clinical workflow focus. So that has been the...
Login or Create an Account to see details.
Loyalty, Operations
In general, Cerner is not great at training. Over my years in healthcare, I have used multiple...
Login or Create an Account to see details.
Relationship
Cerner is a large corporation. We have a few layers to get through. The one negative is that we have...
Login or Create an Account to see details.
Product
Cerner Patient Accounting has its positives and negatives, like any EMR does. I personally would use...
Login or Create an Account to see details.
Loyalty
Cerner Patient Accounting is not part of our long-term plans. We just started an EMR implementation,...
Login or Create an Account to see details.
Operations
Oracle Health's initial training was good. After the initial training, organizations get no or...
Login or Create an Account to see details.
Product
Our ability to change formats in PowerChart Ambulatory isn't very good. There are some problems with...
Login or Create an Account to see details.
Loyalty, Relationship, Product
We are using third-party solutions in several areas because Oracle Health is running their options...
Login or Create an Account to see details.
Loyalty, Product
Overall, I'm very optimistic about Oracle Health’s EHR strategy, as opposed to years past. There are...
Login or Create an Account to see details.
Culture
It has taken a while to work around contract negotiations with Oracle Health. The contracts are...
Login or Create an Account to see details.
Loyalty, Relationship, Product
Integration with third parties has been hard. We have a couple of examples of FHIR applications that...
Login or Create an Account to see details.
Loyalty, Relationship
If we purchased a system today, it likely wouldn't be on the Oracle Health platform. That is...
Login or Create an Account to see details.
Relationship, Product
The interoperability ecosystem is so much easier within the Epic framework. A lot of our physicians...
Login or Create an Account to see details.
Relationship
There are multiple layers of Oracle Health’s normal support process. There is a lot of shuffling of...
Login or Create an Account to see details.
Loyalty
It has been a while since the acquisition of the solution by Oracle Health, and it has taken a lot...
Login or Create an Account to see details.
Product
Behavioral health is not well supported in the product, and Millennium PowerChart is clunky to use.
Login or Create an Account to see details.
Product
It is difficult to make changes in Cerner Patient Accounting. The vendor allowed us to do some...
Login or Create an Account to see details.
Product
Millennium PowerChart's integration and functionality haven't been developed to the extent of an...
Login or Create an Account to see details.
Relationship
We don't even know who Oracle Health's executives are anymore. We don't know their plans,...
Login or Create an Account to see details.
Value
If I want an interface written by Oracle Health, then it is going to cost me thousands of dollars....
Login or Create an Account to see details.
Culture, Relationship
Cerner was acquired by Oracle Health, and since that acquisition, the vendor's customer service has...
Login or Create an Account to see details.
Loyalty
We need Oracle Health to be successful. I don't want them to be a monopoly, but they are not...
Login or Create an Account to see details.
Relationship, Value
The challenges are the timeliness of support and resolution and the fact that the resources...
Login or Create an Account to see details.
Product
Now and again, Oracle Health rolls out changes that are actually unhelpful. One of the things that...
Login or Create an Account to see details.
Product
The biggest strength of CommunityWorks Clinical Suite is that it generally has decent usability if...
Login or Create an Account to see details.
Product
The biggest weakness and limitation of CommunityWorks Clinical Suite by far is the limited amount of...
Login or Create an Account to see details.
Product
We integrate CommunityWorks Clinical Suite with our pharmacy surveillance tool, and honestly, the...
Login or Create an Account to see details.
Relationship
Oracle Health has been slow to improve and update. I could give them a list of things they need to...
Login or Create an Account to see details.
Value
With Oracle Health, we get charged for everything.
Login or Create an Account to see details.
Relationship
Oracle Health has gotten better over the years. The biggest thing that we have seen is that their...
Login or Create an Account to see details.
Operations
We have an implementation going on right now with Millennium PowerChart, and it has been a...
Login or Create an Account to see details.
Culture, Loyalty
With Oracle Health, we buy different modules at different times, and then Oracle Health wants us to...
Login or Create an Account to see details.
Product
Millennium PowerChart has been fine. We have not really had trouble getting packages or anything...
Login or Create an Account to see details.
Loyalty, Relationship
Oracle Health has new technology coming, but they are not delivering like they say they are going...
Login or Create an Account to see details.
Product
We are using a lot of third parties in the revenue cycle space. It seems like Oracle Health’s...
Login or Create an Account to see details.
Relationship, Product
There is not much transparency to Oracle Health’s road map, and we would like to see pure...
Login or Create an Account to see details.
Value
Things that would be more ideal and more current ways of sending information cost more. If we want...
Login or Create an Account to see details.
Operations
We haven't received any ongoing training at all. When we launched CommunityWorks Financials, there...
Login or Create an Account to see details.
Loyalty, Operations, Product
Physicians really like Oracle Health's system. We were able to integrate our data archiving solution...
Login or Create an Account to see details.
Culture, Loyalty, Value
Oracle Health is very expensive, but in terms of meeting certain standards that we have to have in...
Login or Create an Account to see details.
Relationship, Product
With the clinical side, Oracle Health is really good at making updates more timely, but with the...
Login or Create an Account to see details.
Product
CommunityWorks Financials is so much better than what we had before, so I try not to complain too...
Login or Create an Account to see details.
Operations
The system is pretty easy to use, and the vendor's training usually goes pretty smoothly.
Login or Create an Account to see details.
Loyalty, Product
Cerner gets the job done, but there are some things that I wish would work a little better. Lately,...
Login or Create an Account to see details.
Culture, Value
Oracle Health forgot to build a lot of our financial charges. They didn't actually map some of...
Login or Create an Account to see details.
Operations
We didn't receive any real training from Oracle Health. The vendor says they have learning journeys,...
Login or Create an Account to see details.
Relationship
Oracle Health is proactive as long as people are signed up for what they need to know. Oracle Health...
Login or Create an Account to see details.
Relationship
If we can get the right person at Oracle Health's customer support, they will get right through...
Login or Create an Account to see details.
Product
The codes that we have successfully built and loaded into the system work like a charm. The reports...
Login or Create an Account to see details.
Operations
Oracle Health doesn't really support CommunityWorks Financials as strongly as they needed to. Our...
Login or Create an Account to see details.
Relationship
Most of the providers do like the functionality in CommunityWorks Clinical Suite. Oracle Health does...
Login or Create an Account to see details.
Relationship
Our person from Oracle Health never really engages with regular calls. I know some hospitals have a...
Login or Create an Account to see details.
Loyalty, Product
We are going with a third-party application because CommunityWorks Clinical Suite has no nursing...
Login or Create an Account to see details.
Relationship, Operations
We have actively been putting in more and more tickets to Oracle Health; upgrades would be great....
Login or Create an Account to see details.
Culture, Operations, Product
CommunityWorks Clinical Suite was promoted as being able to do a lot of things, but it can't do all...
Login or Create an Account to see details.
Relationship
When we wanted to integrate a third-party app with CommunityWorks Clinical Suite, the easy part was...
Login or Create an Account to see details.
Loyalty, Relationship
Oracle Health is getting better at keeping their promises, but they generally haven't kept up with...
Login or Create an Account to see details.
Relationship, Product
Part of the problem with Oracle Health is that we are going live with the vendor's digital front...
Login or Create an Account to see details.
Loyalty, Product
Oracle Health is doing some good work with overlaying AI onto their existing base product. Their...
Login or Create an Account to see details.
Culture, Value
At one point, we were told that Oracle Health was going to provide services for their HealtheIntent...
Login or Create an Account to see details.
Product
Physicians don't have to go digging through Millennium PowerChart. If they wanted to see lab or...
Login or Create an Account to see details.
Operations, Product
I have been working with Oracle Health for a long time, and it is a lot easier to use Millennium...
Login or Create an Account to see details.
Culture, Relationship, Value
We have individual teams that support us with Millennium PowerChart. We would only go to Oracle...
Login or Create an Account to see details.
Loyalty
We decided to leave HealtheIntent because our health system had different regions on different...
Login or Create an Account to see details.
Product
HealtheIntent is a very powerful platform; we have our own data warehouse in there. We have all our...
Login or Create an Account to see details.
Product
HealtheIntent is difficult and has a steep learning curve. But that is because it is so powerful....
Login or Create an Account to see details.
Relationship
Oracle Health has some good client-accountable executives. They have some good people with good...
Login or Create an Account to see details.
Operations
We did most of the implementation of Millennium PowerChart upgrades ourselves because we just didn't...
Login or Create an Account to see details.
Relationship, Value
Oracle Health has had a lot of changes in the way their support structure is. When it comes to...
Login or Create an Account to see details.
Culture, Loyalty
A few years ago, we went through a selection process to determine things when our multiyear contract...
Login or Create an Account to see details.
Relationship
Since Cerner was acquired by Oracle Health, the vendor has been gradually changing their support...
Login or Create an Account to see details.
Culture, Value
Oracle Health wants to charge us for every little thing. We always have to buy something to get a...
Login or Create an Account to see details.
Loyalty, Product
Oracle Health’s whole current patient portal is the weakest on the market right now. The only way to...
Login or Create an Account to see details.
Relationship, Value
Our organization feels like we don't get the value for what we have paid for. Oracle Health has...
Login or Create an Account to see details.
Relationship, Product
Nearly every time we ask Cerner for something, they say it is a global change, and they deny it....
Login or Create an Account to see details.
Culture, Value
With Cerner, we have to pay for things that aren't the quality that we need or expect. The vendor...
Login or Create an Account to see details.
Operations
Our implementation with Cerner was terrible. Things were messed up when we went live, and we have...
Login or Create an Account to see details.
Relationship
We have tickets that have been open with Cerner for years, and tickets should never take that long....
Login or Create an Account to see details.
Culture, Relationship, Operations
We tried with Oracle Health to integrate third-party applications, and their response was that they...
Login or Create an Account to see details.
Loyalty
I showed my leadership team a report that with CommunityWorks Clinical Suite, we were jumping from a...
Login or Create an Account to see details.
Product, Value
When it comes to signature paths, at least with our former EHR vendor, we had a top signature path,...
Login or Create an Account to see details.
Loyalty, Operations, Value
I would not buy CommunityWorks Clinical Suite again. When we did a poll, we went through different...
Login or Create an Account to see details.
Operations
Oracle Health is not proactive. We are waiting for the honeymoon period to go away, and we will see...
Login or Create an Account to see details.
Product
The nurses are not thrilled with the new system. There are too many screens and too many clicks. Our...
Login or Create an Account to see details.
Operations, Product
As an educator for Cerner at my facility, I find that many of the end users are frustrated that the...
Login or Create an Account to see details.
Product
From a data collection perspective, we are able to mine data and create reports from CommunityWorks...
Login or Create an Account to see details.
Operations
All the training from Oracle Health is done online from a clinical standpoint. We have our own team...
Login or Create an Account to see details.
Value
Oracle Health charges for every little thing that they can. If there is something that I need, like...
Login or Create an Account to see details.
Product
CommunityWorks Clinical Suite is fairly easy to use. There are things that make it a bit more...
Login or Create an Account to see details.
Product
Anybody in the organization can access a patient's record in the solution at any time from anywhere,...
Login or Create an Account to see details.
Relationship
Typically, I reach out to Oracle Health directly with a service request. If there is something super...
Login or Create an Account to see details.
Relationship, Product
We definitely drive what we need and push for what we need. We try to make changes proactively, and...
Login or Create an Account to see details.
Relationship, Product
Oracle Health is pretty good at releasing regular updates for CommunityWorks Clinical Suite, but the...
Login or Create an Account to see details.
Relationship, Product
Oracle Health could improve integration with other programs or other tools. For example, our...
Login or Create an Account to see details.
Relationship
It takes forever for the vendor to complete a service request. We recently had one that lasted...
Login or Create an Account to see details.
Product
Everything with CommunityWorks Clinical Suite seems to break, and there are constant issues. It just...
Login or Create an Account to see details.
Loyalty, Relationship
Since we are moving away from Cerner, Cerner isn't aligned with our needs at all. My understanding...
Login or Create an Account to see details.
Value
We don't need most of the new technology that Oracle Health comes up with. Even if we do need...
Login or Create an Account to see details.
Product, Value
I am not a big fan of Oracle Health's update release process. Every time Oracle Health comes out...
Login or Create an Account to see details.
Relationship, Product
Oracle Health is easy to work with sometimes when it comes to third-party integrations, but other...
Login or Create an Account to see details.
Loyalty, Relationship
The main driving factor in our choice to replace Millennium PowerChart was lost confidence in...
Login or Create an Account to see details.
Operations
Oracle Health doesn't contact the appropriate person to get training. They may send something to my...
Login or Create an Account to see details.
Relationship
I wish Oracle Health were more responsive and that they fixed their problems. Especially after...
Login or Create an Account to see details.
Relationship
With Oracle Health, it takes forever to get anything done. Once they start something, they get it...
Login or Create an Account to see details.
Value
I feel like we are nickel-and-dimed by Oracle Health. If we have an overage in bills, we get charged...
Login or Create an Account to see details.
Value
I wish Oracle Health would open up their services to outside vendors. I have to pay a vendor to make...
Login or Create an Account to see details.
Product
I would not buy Cerner Patient Accounting again. I would go to Epic. The reporting out of Epic's...
Login or Create an Account to see details.
Loyalty, Product
I wouldn’t buy CommunityWorks Clinical Suite again because interoperability is a real challenge....
Login or Create an Account to see details.
Loyalty, Relationship
Oracle Health has some work to do with CommunityWorks Clinical Suite and the support surrounding it....
Login or Create an Account to see details.
Relationship
Organizations can contract with Oracle Health for engagement with executives, and if we pay for...
Login or Create an Account to see details.
Operations, Product
CommunityWorks Clinical Suite has been a great product. We have only been live for a short time, and...
Login or Create an Account to see details.
Operations, Product
The problem with the update and release process is that we have multiple organizations within our...
Login or Create an Account to see details.
Operations
We are given stuff from Cerner in advance of the implementations, and we can print it out and let...
Login or Create an Account to see details.
Operations
Cerner needs to improve by having ongoing, mandatory training to go over updates every several...
Login or Create an Account to see details.
Relationship
When we put in a request for Millennium PowerChart, Cerner sends a ticket right away that says they...
Login or Create an Account to see details.
Product
Millennium PowerChart is not very user-friendly in terms of communication between nursing and...
Login or Create an Account to see details.
Product
We have to have documentation for our state law, and Millennium PowerChart captures everything we...
Login or Create an Account to see details.
Relationship, Product
Oracle Health has made some improvements in telling us what their quick wins are. I have worked with...
Login or Create an Account to see details.
Culture, Value
With Oracle Health, there are sometimes functionalities that would be very useful, but we can't get...
Login or Create an Account to see details.
Operations
Oracle Health does in-person training. There is a trainer who trains our physicians who does an...
Login or Create an Account to see details.
Loyalty, Product
Sometimes, the system has lag time. The vendor doesn't have everything up on the cloud yet, and that...
Login or Create an Account to see details.
Relationship, Product
Most people have Epic's systems. It can be a challenge to integrate information with outside...
Login or Create an Account to see details.
Relationship, Product
Oracle Health has some solutions that are very forward thinking. The vendor also has a very solid...
Login or Create an Account to see details.
Relationship, Product
Oracle Health has a good system for substance alerts, and they are very focused on outcomes....
Login or Create an Account to see details.
Operations, Product
Millennium PowerChart has a lot of different ways to do things, and those ways aren't always...
Login or Create an Account to see details.
Relationship
The vendor's on-site support is great, but we often have to call the vendor's help desk people....
Login or Create an Account to see details.
Operations, Product
Oracle Health's timelines get stretched out quite a bit sometimes, and that can't always be helped,...
Login or Create an Account to see details.
Product
Overall, Millennium PowerChart is a good tool, but it could be better. It has all the needed...
Login or Create an Account to see details.
Relationship
What I hear from our IT resources is that when they put in service requests, they don't get timely...
Login or Create an Account to see details.
Value
We are nickel-and-dimed for most new functionality. It is difficult to contact Cerner’s sales team...
Login or Create an Account to see details.
Culture, Value
We are an outpatient practice, and with the way Cerner's system is set up, everything they have is...
Login or Create an Account to see details.
Loyalty, Product
Things with Millennium PowerChart are pretty rough for us right now, but a lot of that is our own...
Login or Create an Account to see details.
Loyalty
Oracle Health’s data analytics and platforms are a mixed bag. What Oracle Health has given us is...
Login or Create an Account to see details.
Operations
Our implementation didn't go well. Oracle Health pretty much terminated their own implementation...
Login or Create an Account to see details.
Relationship
Oracle Health is proactive. They keep the code and Citrix up-to-date. The technical team is very...
Login or Create an Account to see details.
Relationship
Oracle Health must wrap their head around global additions. They get lots of answers, and the...
Login or Create an Account to see details.
Culture, Value
Oracle Health delivers new technology that meets our needs, but the cost-effectiveness of it is the...
Login or Create an Account to see details.
Value
A couple of years into using multiple offerings from Oracle Health, we have not realized much in...
Login or Create an Account to see details.
Relationship
The way we talk to Oracle Health about the problems our domain is having has helped some with Oracle...
Login or Create an Account to see details.
Product
We do excellent care with CommunityWorks Clinical Suite. The documentation flows regardless of...
Login or Create an Account to see details.
Relationship
There has been a shift in Oracle Health’s executive involvement over the last year. Our client...
Login or Create an Account to see details.
Relationship
A new test we ask Oracle Health for must go through a global group because of Oracle Health’s...
Login or Create an Account to see details.
Loyalty
With Oracle Health, there is a cultural change. We signed when Cerner was Cerner, and now Cerner is...
Login or Create an Account to see details.
Loyalty
We are only a couple of years in with Oracle Health. The clinical benefits have definitely been...
Login or Create an Account to see details.
Relationship
Oracle Health's support has very low ratings right now. As soon as Oracle took over, they tried to...
Login or Create an Account to see details.
Value
Oracle Health charges us for everything. Unless something is a federal regulation, we will have to...
Login or Create an Account to see details.
Value
CommunityWorks Financials works as promoted. It drives tangible outcomes compared to what we had...
Login or Create an Account to see details.
Relationship
I have zero involvement with the vendor's CommunityWorks Financials people. They don't really talk...
Login or Create an Account to see details.
Relationship
Oracle Health has some excellent people, and some of their departments are good. Their financial...
Login or Create an Account to see details.
Loyalty, Relationship, Product, Value
I think there are better solutions for our organization's size out there now, so I wouldn't buy...
Login or Create an Account to see details.
Product, Value
I wouldn't buy this product again due to the amount of time, effort, and energy that are required to...
Login or Create an Account to see details.
Loyalty, Relationship
We have had some challenges with Cerner over the years. There are some basic things that we would...
Login or Create an Account to see details.
Value
The product is better than what we were doing before, but it still isn't great, and it is expensive....
Login or Create an Account to see details.
Product
The benefits that we have realized from using many solutions from our core EHR vendors have a single...
Login or Create an Account to see details.
Loyalty
Our main initiative is that we are working on a certain functionality. We have been delayed in...
Login or Create an Account to see details.
Product
Millennium PowerChart is really the only EHR that I have worked with in great detail. I don't...
Login or Create an Account to see details.
Operations, Product
I think that Millennium PowerChart is pretty easy to use, but there are some roadblocks that my...
Login or Create an Account to see details.
Product
I wish Millennium PowerChart had a better interface with our automated dispensing cabinet system. I...
Login or Create an Account to see details.
Loyalty, Product
I wish that the physical workable area in Millennium PowerChart were bigger. The system has huge...
Login or Create an Account to see details.
Product
I wish there were a way in Millennium PowerChart for us to search order sets and things that are...
Login or Create an Account to see details.
Relationship
I don't really contact Oracle Health directly for support, but they will get their field service...
Login or Create an Account to see details.
Relationship
We didn't opt to take the PM module, so that made it more difficult for my team to do ambulatory...
Login or Create an Account to see details.
Loyalty, Product, Value
I recently had a very frustrating experience with CommunityWorks Clinical Suite. Unfortunately, that...
Login or Create an Account to see details.
Product
A lot of the functionality in CommunityWorks Clinical Suite isn't there. There are dictation...
Login or Create an Account to see details.
Loyalty, Product
If an item in CommunityWorks Clinical Suite needs a cosignature from a physician, if someone places...
Login or Create an Account to see details.
Product
At my previous job, we went from having a system where we could do quite a bit of what we wanted,...
Login or Create an Account to see details.
Culture, Relationship
We recently had an urgent request for CommunityWorks Clinical Suite. It was a pretty simple build....
Login or Create an Account to see details.
Loyalty
Oracle Health is trying to add lots of functionality to the system. They have certainly started...
Login or Create an Account to see details.
Relationship
Oracle Health's service staff members don't really understand the system as well as they should....
Login or Create an Account to see details.
Loyalty, Value
The only benefit to the system is that it gives organizations a cloud implementation for less money...
Login or Create an Account to see details.
Loyalty, Relationship, Product
In terms of challenges, things have kept to the status quo. We are updating to a new version of the...
Login or Create an Account to see details.
Product
We use other solutions for things like telehealth because Cerner's in-house solution doesn't work...
Login or Create an Account to see details.
Product, Value
Integration is one benefit that we have seen from using multiple Oracle Health solutions.
Login or Create an Account to see details.
Loyalty, Product
We had pretty good experiences with Oracle Health Practice Management, and by and large, our...
Login or Create an Account to see details.
Relationship
The biggest issue that we have with Oracle Health Practice Management is with the offshore support...
Login or Create an Account to see details.
Operations
There are too few educational items available for Oracle Health Practice Management. The vendor has...
Login or Create an Account to see details.
Product
It can be difficult to easily schedule more than one scheduled date for the patients in Cerner...
Login or Create an Account to see details.
Loyalty, Product
Revenue cycle is important, and AI and automation tools are important, so Oracle Health is coming...
Login or Create an Account to see details.
Relationship
We have a really great account executive at Oracle Health, but there is only so much they can do...
Login or Create an Account to see details.
Loyalty
We are moving off of Cerner Patient Accounting because the features and functions in their new...
Login or Create an Account to see details.
Product
One strength of Cerner Patient Accounting is that the tool is well integrated, and we have a pretty...
Login or Create an Account to see details.
Loyalty
There is a lot of functionality that is coming to us with Oracle Health Patient Administration, but...
Login or Create an Account to see details.
Loyalty
We do a lot of trauma work and deal with a very expensive inventory, and the materials tool set in...
Login or Create an Account to see details.
Loyalty, Relationship
There are a lot of issues when there are upgrades to CommunityWorks Financials. I don’t know whether...
Login or Create an Account to see details.
Product, Value
Because we are on CommunityWorks Financials, we can’t tailor it to exactly what we need, but that is...
Login or Create an Account to see details.
Product
Some nursing information can be difficult to find in Millennium PowerChart. That comes from users...
Login or Create an Account to see details.
Relationship, Value
We have had some delays of several weeks in getting responses about system changes or requests for...
Login or Create an Account to see details.
Product
Millennium PowerChart is user friendly, and it is easy to find information in the system for the...
Login or Create an Account to see details.
Relationship, Product
Oracle Health needs to improve their overall communication. They aren't good at providing...
Login or Create an Account to see details.
Operations
We haven't really received any training from Oracle Health on the system since its initial go-live....
Login or Create an Account to see details.
Loyalty, Relationship
When we use Oracle Health's web support, the system will log a ticket. Then, someone will get...
Login or Create an Account to see details.
Value
We have talked to Oracle Health about the interfaces of applications, but to get things like that...
Login or Create an Account to see details.
Culture, Product, Value
Cerner Patient Accounting is the leakiest system for revenue. It is incredibly overly complex in...
Login or Create an Account to see details.
Operations, Value
Oracle Health makes us do the training ourselves. I don't find that to be very effective unless we...
Login or Create an Account to see details.
Loyalty, Product
Over the last year, there has been incredible, immense pressure to convert everybody to RevElate,...
Login or Create an Account to see details.
Relationship
Oracle Health makes everything route through IT, and I can’t log service tickets. There are very few...
Login or Create an Account to see details.
Operations, Product
Navigating the system can be a bit of a clunky process. I would like to see more things on the...
Login or Create an Account to see details.
Loyalty, Product
I would buy Millennium PowerChart again because it is what I am used to. Its quality is pretty good....
Login or Create an Account to see details.
Value
Our organization has a pretty good connection with Oracle Health. I know of one instance where...
Login or Create an Account to see details.
Operations
There is a lot of collaboration that goes on with Oracle Health for different things. However, in...
Login or Create an Account to see details.
Loyalty, Product
Oracle Health Practice Management is an integrated system. However, we still have to reach out to...
Login or Create an Account to see details.
Culture
Oracle Health tries to sell us things, but a lot of the time, the things they try to sell us don't...
Login or Create an Account to see details.
Product
Oracle Health Practice Management is working well. Nothing about it really stands out to me. Oracle...
Login or Create an Account to see details.
Product
I would only use PowerChart Ambulatory if I had the hospital system on Oracle Health as well....
Login or Create an Account to see details.
Operations
We struggled to identify the scope fully when we did a big uplift recently. Oracle Health called it...
Login or Create an Account to see details.
Loyalty, Product
We have been pressing Oracle Health to improve the patient portal. It is sadly very behind in terms...
Login or Create an Account to see details.
Relationship
We have somebody from Oracle Health who comes on-site on a regular basis. They are very easy to...
Login or Create an Account to see details.
Loyalty
I'm very excited about what Oracle Health has forecasted and their plans for future development in...
Login or Create an Account to see details.
Product
Normally, I would rate Oracle Health’s upgrades higher, but we had an upgrade that has been buggy as...
Login or Create an Account to see details.
Relationship
Keeping promises is particularly challenging on Oracle Health’s side. They have a very ambitious...
Login or Create an Account to see details.
Culture, Value
Believe it or not, Oracle Health has gotten better at not charging for everything. However, their...
Login or Create an Account to see details.
Relationship
Cerner got bought by Oracle Health, and that was probably five years ago now, but change is hard....
Login or Create an Account to see details.
Culture, Loyalty, Product
Cerner's system kind of came to be as a bolt-on application. I know that sounds funny, but when...
Login or Create an Account to see details.
Loyalty, Value
We used to do things outside our main system, and it would be common for us to go to market if we...
Login or Create an Account to see details.
Loyalty
If we were going to go out to market right now, we would consider Oracle Health as a vendor for a...
Login or Create an Account to see details.
Loyalty, Relationship, Product
The strength that drives my satisfaction is maturity in the industry. Oracle Health is clearly not...
Login or Create an Account to see details.
Relationship, Product
Millennium PowerChart is a pretty big application that requires multiple teams at Oracle Health to...
Login or Create an Account to see details.
Product
I would like Millennium PowerChart to have easier integration with smartphone OS apps and devices.
Login or Create an Account to see details.
Operations, Product
I would tell someone thinking about implementing Millennium PowerChart that Oracle Health lets us...
Login or Create an Account to see details.
Operations
Oracle Health could give us resources so we can manage implementations on our own.
Login or Create an Account to see details.
Loyalty
We are looking at RevElate Patient Accounting. I believe we are committed to doing enhancements with...
Login or Create an Account to see details.
Product
Things are going great with Cerner Patient Accounting. We are on Millennium PowerChart and have been...
Login or Create an Account to see details.
Culture, Product
Since the vendor was bought by Oracle Health, they have changed their strategy from what we were...
Login or Create an Account to see details.
Relationship, Product
With CommunityWorks Clinical Suite, I'm testing a new workflow for something that has not yet come...
Login or Create an Account to see details.
Loyalty, Relationship, Product
There is a new regulatory requirement for Medicare that involves a change of admission type from...
Login or Create an Account to see details.
Relationship
For CommunityWorks Clinical Suite, the vendor’s proactive service is mixed. They are proactive with...
Login or Create an Account to see details.
Relationship
Ever since the vendor switched to Oracle Health, it seems like the majority of their call center...
Login or Create an Account to see details.
Relationship
CommunityWorks Clinical Suite has changed since the vendor became Oracle Health, and I don't feel...
Login or Create an Account to see details.
Operations, Product
With CommunityWorks Clinical Suite, we have a few big coding upgrades every year. We have regular...
Login or Create an Account to see details.
Relationship
The benefit of having Cerner as a whole for their regulatory team is that any time there are new CMS...
Login or Create an Account to see details.
Culture, Value
With CommunityWorks Clinical Suite, if we have any interfaces that we need to have built, those cost...
Login or Create an Account to see details.
Loyalty, Relationship
Oracle Health hasn't delivered. It has been a waiting game since they took over Cerner. We have been...
Login or Create an Account to see details.
Loyalty, Product
In this day and age, we should be getting a lot more features with Millennium PowerChart. There have...
Login or Create an Account to see details.
Relationship
The first problem with Oracle Health's executive involvement is that there is huge turnover. There...
Login or Create an Account to see details.
Operations
Oracle Health's implementation services for the last upgrade of Millennium PowerChart were middle of...
Login or Create an Account to see details.
Operations, Product
A lot of our end users have a difficult time managing the interface for Cerner Patient Accounting....
Login or Create an Account to see details.
Loyalty
Cerner Patient Accounting has to be part of our long-term plans, but we don't know where Oracle...
Login or Create an Account to see details.
Relationship, Operations
Oracle Health has done several restructurings and lost talent, and getting the right people on the...
Login or Create an Account to see details.
Product, Value
Cerner Patient Accounting has been very limiting. A lot of the development work for the system has...
Login or Create an Account to see details.
Loyalty, Relationship
The Oracle Health team has changed their methodology and is much better at delivering on their...
Login or Create an Account to see details.
Operations, Product
There is some new functionality in Millennium PowerChart that is cloud based, and those...
Login or Create an Account to see details.
Loyalty, Relationship
Oracle Health’s portal needs work, but the vendor is working on it, and it is going to be beautiful....
Login or Create an Account to see details.
Relationship
I don't know that we do a lot of phone and web support with Oracle Health. There is a hotline we can...
Login or Create an Account to see details.
Relationship, Operations
The transition to Oracle Health has been difficult in terms of the vendor's consulting talent....
Login or Create an Account to see details.
Operations
Oracle Health's training doesn't exist. The vendor doesn't really have any ongoing training for us....
Login or Create an Account to see details.
Relationship, Product
In the system, Oracle Health has started to deliver some of their AI components. However, other than...
Login or Create an Account to see details.
Culture, Loyalty
There is uncertainty about where Oracle Health is going. The vendor has made the announcement that...
Login or Create an Account to see details.
Value
Oracle Health absolutely, positively, affirmatively does not keep all their promises. We are now...
Login or Create an Account to see details.
Loyalty
I am more optimistic about Millennium PowerChart than I have ever been. And I am just about as...
Login or Create an Account to see details.
Product
The scope of Millennium PowerChart is so big that it is hard for the system to meet all our needs...
Login or Create an Account to see details.
Product
Millennium PowerChart is enormous. There is so much to it. Trying to rein that in is a really heavy...
Login or Create an Account to see details.
Operations, Product
The training for Millennium PowerChart was not great for me. But I don't know who to blame....
Login or Create an Account to see details.
Product
Millennium PowerChart has a lot of data. We can see a lot more now. Our previous EHR was difficult...
Login or Create an Account to see details.
Product
We have had some glitches, but generally the system can be counted on to run predictably and...
Login or Create an Account to see details.
Product
What I would like to see improved is the ability to integrate the specialty-specific software so we...
Login or Create an Account to see details.
Loyalty
Right now, Oracle Health really needs to show us the path and the cost for what they envision for...
Login or Create an Account to see details.
Culture, Loyalty, Product
We make Millennium PowerChart work. The problems that we have aren't about Millennium PowerChart;...
Login or Create an Account to see details.
Loyalty, Value
One of our facilities has been a longtime Cerner customer, but we have an old revenue cycle system...
Login or Create an Account to see details.
Product
I have used other EHRs, and my favorite was one that was specific to my specialty. It was easy to...
Login or Create an Account to see details.
Product
The labs are integrated with Millennium PowerChart, so that part is good, and there have been...
Login or Create an Account to see details.
Product
One problem with working for a large organization like Cerner is that they want one product that is...
Login or Create an Account to see details.
Relationship
Cerner’s support has been good. When we made changes, we had lots of people sent from Cerner to be...
Login or Create an Account to see details.
Loyalty, Product
We are still using Millennium PowerChart to do charting and things like that. We are trying to look...
Login or Create an Account to see details.
Relationship, Product
Oracle Health doesn't keep their promises. They just kind of minimize everything. They are skating...
Login or Create an Account to see details.
Loyalty
Oracle Health is just a money pit. The more we ask them why they haven't captured anything, the more...
Login or Create an Account to see details.
Operations
The implementation of Millennium PowerChart went fairly well.
Login or Create an Account to see details.
Product
Most of the promises Oracle Health hasn't kept have been around the portal and integration. A lot of...
Login or Create an Account to see details.
Loyalty, Relationship
The vendor is working to develop a relationship that might get us new items quicker than we have...
Login or Create an Account to see details.
Relationship
We ask the vendor for things, and everything gets pushed off. It takes a long time to get our...
Login or Create an Account to see details.
Operations, Product
We haven't had the best of luck for what we need Millennium PowerChart for. I don't know how the...
Login or Create an Account to see details.
Operations
For the initial training, Oracle Health didn't have the optimal training environment. We had to...
Login or Create an Account to see details.
Culture, Value
We have had issues with our contractual agreement, and those are not totally on Oracle Health's...
Login or Create an Account to see details.
Relationship
PowerChart Ambulatory continues to be very clicky; workflows are sometimes obtuse and not...
Login or Create an Account to see details.
Relationship, Product
Cerner has a good back-end database.
Login or Create an Account to see details.
Relationship
My advice to others considering purchasing Cerner's product is to create their own internal IT...
Login or Create an Account to see details.
Loyalty
I'm hopeful that Oracle Health will be able to deliver products that are going to be useful to us in...
Login or Create an Account to see details.
Loyalty, Relationship
We would like to see Oracle Health as a long-term partner. Our health system is looking at another...
Login or Create an Account to see details.
Operations, Product
The revenue cycle module has probably been the weakest of the modules in Cerner Patient Accounting....
Login or Create an Account to see details.
Product
We use HealtheIntent mostly for population health. We have some dashboards, and we have a lot of...
Login or Create an Account to see details.
Relationship
The service is where I have had difficulties with Oracle Health. They are very proactive in some...
Login or Create an Account to see details.
Relationship
We have an Oracle Health data analyst who I check in with regularly, and they help us if there is a...
Login or Create an Account to see details.
Relationship, Product
Oracle Health needs to provide more information up front. We had an issue last year with our HCCs...
Login or Create an Account to see details.
Loyalty
We are moving away from HealtheIntent because we find the product to be subpar. There are issues...
Login or Create an Account to see details.
Product
There are a lot of challenges with HealtheIntent. Cerner can’t tell us how they clean up their data,...
Login or Create an Account to see details.
Product
I have been trying to play in Cerner’s sandbox a little more, and one basic hospital KPI is...
Login or Create an Account to see details.
Product
Cerner does give us a few different data models that we can use, and we can use the raw data coming...
Login or Create an Account to see details.
Loyalty, Product
Millennium PowerChart seems to be a really solid EHR platform, and we have been on it for years, so...
Login or Create an Account to see details.
Culture, Loyalty
Cerner is hinting at a new version that will be very heavy on artificial intelligence and voice...
Login or Create an Account to see details.
Relationship, Product
Because of the current infrastructure of HealtheIntent, we have a lot of things that we can’t rely...
Login or Create an Account to see details.
Loyalty
Once we transition to the new HealtheIntent platform, it is going to be way better than what we...
Login or Create an Account to see details.
Relationship
Generally, Oracle Health does a good job at being proactive, but we have had a couple of upgrades...
Login or Create an Account to see details.
Loyalty
We chose to leave Millennium PowerChart because we had been on Cerner for a long time and really...
Login or Create an Account to see details.
Relationship, Operations
We have messed up the system. I would not buy the version that we have right now again, but that is...
Login or Create an Account to see details.
Relationship, Product, Value
The interoperability has been pretty fantastic. It has improved over time, and Oracle Health has...
Login or Create an Account to see details.
Loyalty, Operations
I don't feel like the system is super intuitive. We have to take on a bunch of updates that we are...
Login or Create an Account to see details.
Operations, Product
I don't really mind Cerner. I like their program better than the program we had before, but I don't...
Login or Create an Account to see details.
Product
Millennium PowerChart seems the same to me as it was when I first started with it many years ago,...
Login or Create an Account to see details.
Product
Some people I work with don't use Millennium PowerChart a lot, but when they do, they don't like it...
Login or Create an Account to see details.
Loyalty, Relationship
Our team is excited for Oracle Health’s new EHR. I have heard nothing but positive comments from the...
Login or Create an Account to see details.
Value
Millennium PowerChart allows us to have the highest quality scores we have ever had. It allows us to...
Login or Create an Account to see details.
Loyalty, Relationship
We feel very positive about Oracle Health. The relationship is like parenting; if someone is engaged...
Login or Create an Account to see details.
Loyalty
I don't necessarily think that the new Oracle Health clinical AI tool is going to add value for us...
Login or Create an Account to see details.
Loyalty
Nobody at Oracle Health has talked to me or my team about the new EHR other than hearing about it at...
Login or Create an Account to see details.
Loyalty, Relationship, Product
It seems like Oracle Health has cut a lot of people who worked on remote hosting. Oracle acquired...
Login or Create an Account to see details.
Product
The capability for our clinicians in Millennium PowerChart is very good because the system is highly...
Login or Create an Account to see details.
Relationship
The people at Oracle Health are always changing, so there is a lot of turnover. We will be working...
Login or Create an Account to see details.
Product
HealtheIntent is not as user-friendly as I would have hoped, even with getting reporting out and...
Login or Create an Account to see details.
Relationship, Product
I like that we can develop our own algorithms in HealtheCare, especially if there is something...
Login or Create an Account to see details.
Loyalty
HealtheIntent is part of our long-term plans as far as I know. We are going to be switching EHRs...
Login or Create an Account to see details.
Product
The problem is that I don't necessarily trust everything that comes out of the system, and part of...
Login or Create an Account to see details.
Loyalty, Product, Value
I would not buy HealtheIntent again because there are a lot of other products out there now that may...
Login or Create an Account to see details.
Relationship
From a support perspective, Oracle Health's response times vary. Sometimes we will get a response in...
Login or Create an Account to see details.
Loyalty
Oracle Health’s technology is strong. With their vision, they are definitely headed in the right...
Login or Create an Account to see details.
Operations
Most of the implementations we have done with Oracle Health over the last year have been hard or...
Login or Create an Account to see details.
Relationship, Product
Cerner has been a mess ever since they acquired Siemens Health Services about a decade ago. They...
Login or Create an Account to see details.
Relationship
The individual from Oracle Health who we get to work with every day is a stand-up individual, and...
Login or Create an Account to see details.
Loyalty
For a long time, Cerner lost their way, and a majority of their customers felt like the vendor...
Login or Create an Account to see details.
Value
Oracle Health does charge us for every little thing, but they are getting better. They are starting...
Login or Create an Account to see details.
Relationship
Oracle Health does not keep all their promises, particularly with SLAs for services provided. They...
Login or Create an Account to see details.
Operations
As far as training goes, Oracle Health has self-service resources available, and I'm frustrated with...
Login or Create an Account to see details.
Product
My biggest frustration with Oracle Health is that we have found out that they have around a dozen...
Login or Create an Account to see details.
Culture, Loyalty, Value
Our organization went with CommunityWorks Clinical Suite because it was cheap. CommunityWorks...
Login or Create an Account to see details.
Culture, Loyalty
Our expectations of service based on what the vendor sold us and what we received do not line up, so...
Login or Create an Account to see details.
Loyalty
If I had to bet on it, I would guess that we will still be with Oracle Health in three to five...
Login or Create an Account to see details.
Relationship
Oracle Health’s support staff is very siloed. They know what they know, and they don't know what...
Login or Create an Account to see details.
Operations
I would buy Oracle Health Practice Management again only because at the time the decision was made,...
Login or Create an Account to see details.
Value
I struggle with Oracle Health in terms of them keeping all their promises. We have seen a...
Login or Create an Account to see details.
Value
It seems like Oracle Health is trending downward. I don't think they have flexible tools and...
Login or Create an Account to see details.
Relationship
The support and service that we have seen from the vendor over the past couple of years has really...
Login or Create an Account to see details.
Product
Oracle Health Patient Portal is not an actual mobile app; it is shown in the app store, but it...
Login or Create an Account to see details.
Value
Oracle Health doesn’t do anything without charging us, but they don't charge us for the patient...
Login or Create an Account to see details.
Relationship
Oracle Health hasn’t figured out how to take the associates that they have and make them part of the...
Login or Create an Account to see details.
Product
Oracle Health hasn’t totally overcome a lot of the sins of Cerner, but we have seen some early tools...
Login or Create an Account to see details.
Relationship
I felt very attended to at the Oracle Health Summit. Oracle Health got me in front of people that I...
Login or Create an Account to see details.
Culture, Relationship
Oracle Health is getting clearer with how Inpatient Behavioral Health is designed and how it is...
Login or Create an Account to see details.
Culture, Value
Oracle Health is much better than Cerner ever was at keeping their promises, but there is still time...
Login or Create an Account to see details.
Product
After an upgrade, Oracle Health gives us a little blurb about it when we open up Millennium...
Login or Create an Account to see details.
Loyalty
One issue is that there are many different ways to chart each metric in Millennium PowerChart. When...
Login or Create an Account to see details.
Product
Every time I open up a chart, I have to backdate it, though that may be specific to how the vendor...
Login or Create an Account to see details.
Loyalty
With Oracle Health’s new EHR, it should be revolutionized from an outpatient perspective because...
Login or Create an Account to see details.
Loyalty, Product
We have been struggling with Oracle Health Practice Management. It just has never been good. We have...
Login or Create an Account to see details.
Loyalty, Product
We have been testing Oracle Health's new ambient solution, the Clinical AI Agent, in our ambulatory...
Login or Create an Account to see details.
Loyalty, Relationship
It feels like Oracle Health is developing the EHR again, but development has been stagnant since...
Login or Create an Account to see details.
Loyalty, Operations
Oracle Health has released a new solution for patient accounting. Cerner Patient Accounting has been...
Login or Create an Account to see details.
Value
Using Cerner Patient Accounting has been a struggle since the beginning. We are finally in a stable...
Login or Create an Account to see details.
Loyalty, Relationship
Oracle Health is trying. We can feel it. The executives are starting to talk with us and listen to...
Login or Create an Account to see details.
Loyalty, Product
The product is stable, but it has been a while since we saw much development. Oracle Health is...
Login or Create an Account to see details.
Operations
With Oracle Health, we got the training, then we took over and did our own training.
Login or Create an Account to see details.
Loyalty, Relationship
We have been with Oracle Health for decades. In recent years, they have not kept their promises....
Login or Create an Account to see details.
Relationship, Operations
Oracle Health is still struggling with their support process. For example, with an upgrade that we...
Login or Create an Account to see details.
Loyalty, Relationship, Product
Oracle Health is focused on keeping everybody in the fold, and the vendor is trying to not keep...
Login or Create an Account to see details.
Loyalty, Relationship, Product
I haven't been this impressed and positive about something with the name Cerner attached to it in...
Login or Create an Account to see details.
Loyalty
Oracle Health's new EHR will replace Millennium PowerChart, but the new system will sit on the same...
Login or Create an Account to see details.
Relationship
We do pretty well with Oracle Health. Overall, we are pretty happy. CommunityWorks Clinical Suite...
Login or Create an Account to see details.
Relationship
Sometimes Oracle Health's support is a little sketchy. It is maybe a little better than a year ago....
Login or Create an Account to see details.
Culture, Loyalty, Value
We looked into Epic's system a little recently because all of the facilities around us that we...
Login or Create an Account to see details.
Relationship, Product
The biggest downfall I see from Cerner is if we need specific things for our facility, it can be a...
Login or Create an Account to see details.
Value
Since the vendor switched from Cerner to Oracle Health, we have definitely seen a change in pricing...
Login or Create an Account to see details.
Product
For the most part, Oracle Health does a good job with integration. Some of the quality reporting has...
Login or Create an Account to see details.
Relationship, Operations
The vendor has resources for education, but trying to find the specific thing we are looking for can...
Login or Create an Account to see details.
Product
Millennium PowerChart is click heavy, and the workflows are not complete. Oracle Health doesn't go...
Login or Create an Account to see details.
Loyalty, Product
With their releases, Oracle Health struggles with chasing deadlines instead of focusing on quality....
Login or Create an Account to see details.
Loyalty, Product
Oracle Health is making some changes to the workflow pages in Millennium PowerChart so that for the...
Login or Create an Account to see details.
Loyalty
We are very excited about the new EHR that Oracle Health showed at their conference. It isn't based...
Login or Create an Account to see details.
Operations, Value
Oracle Health charges for ongoing training, and we paid for HealtheIntent training. The training was...
Login or Create an Account to see details.
Operations
Our implementation of HealtheIntent was not a clean implementation. The product is inaccurate, so...
Login or Create an Account to see details.
Loyalty, Product
My analysts are always complaining about how difficult it is to work within HealtheIntent, and then...
Login or Create an Account to see details.
Relationship
Sometimes Oracle Health has really good service, and sometimes they don't. Sometimes we have...
Login or Create an Account to see details.
Culture, Relationship, Value
The problem with HealtheIntent is that there is a lot of functionality in it that is needed for case...
Login or Create an Account to see details.
Value
The problem with whether I would recommend Millennium PowerChart is the overall value in terms of...
Login or Create an Account to see details.
Relationship, Operations, Product
Oracle Health did an update for the solution, and it seems like that went okay, although they had to...
Login or Create an Account to see details.
Product
The end users find some of the functionality to be difficult to navigate and not user-friendly. When...
Login or Create an Account to see details.
Relationship
There are a lot of moving parts behind the scenes in Cerner's system with integration and various...
Login or Create an Account to see details.
Relationship, Product
Cerner's RIS is rock solid and does what we need. We experience some issues whenever there are...
Login or Create an Account to see details.
Operations
With Cerner, a lot of the time, we are trained in a hand-me-down manner, where we are shown how a...
Login or Create an Account to see details.
Operations, Product
I have only dealt with Cerner's RIS, so I know it inside and out, and I can only see us using that...
Login or Create an Account to see details.
Culture
We are trying to step away from Oracle Health. They are very much focused on quarterly expectations...
Login or Create an Account to see details.
Operations, Value
Oracle Health has a premier pass that provides access to a lot of training classes, and it is what...
Login or Create an Account to see details.
Product
The feedback that I get from physicians and nurses about Millennium PowerChart is that it is the...
Login or Create an Account to see details.
Loyalty
There are a lot of C-suite people who are Oracle Health shops that are very unsure about what Oracle...
Login or Create an Account to see details.
Relationship
Oracle Health’s support is something I have to get involved in way too often, and I normally have to...
Login or Create an Account to see details.
Relationship
We would like Oracle Health to be proactive and reach out to us about technology deprecations. We...
Login or Create an Account to see details.
Product
There is a lack of standardization in Millennium PowerChart. The vendor will put out a tool, like an...
Login or Create an Account to see details.
Product
Millennium PowerChart is not a terrible tool, but it isn't great. I haven't seen anything innovative...
Login or Create an Account to see details.
Operations
During our last upgrade, we scheduled downtime, and several hours into it, Oracle Health finally...
Login or Create an Account to see details.
Relationship
Oracle Health has been a positive support; however, we have a good deal of customization.
Login or Create an Account to see details.
Product
The flow in HealtheCareManager is very user-friendly for care managers to manage their patients....
Login or Create an Account to see details.
Loyalty, Product
We are adding direct messaging to our care management platform, and what originally was a simple...
Login or Create an Account to see details.
Culture, Value
For the most part, the vendor keeps all of their promises. There is always something that can't be...
Login or Create an Account to see details.
Loyalty
My satisfaction with the solution's ability to drive tangible outcomes will be higher with the new...
Login or Create an Account to see details.
Operations, Product
Once users get trained on Millennium PowerChart and get the hang of it, it isn't that horrible to...
Login or Create an Account to see details.
Relationship
Oracle Health’s support is fine and good. At my level, Oracle Health’s proactivity is fine. They do...
Login or Create an Account to see details.
Operations
During the implementation of a specific upgrade, Oracle Health was very good with sticking to the...
Login or Create an Account to see details.
Product
In terms of new technology, Oracle Health has a paging system that is integrated with our EMR. The...
Login or Create an Account to see details.
Product
The organization that I was at before also used PowerChart Ambulatory, so it is a system that I have...
Login or Create an Account to see details.
Loyalty
I don't foresee us moving to a different solution because I realize going from one EMR to another is...
Login or Create an Account to see details.
Operations
The implementation of PowerChart Ambulatory went smoothly. The initial training was good, but a...
Login or Create an Account to see details.
Product
The interoperability is okay. For what I need to do in PowerChart Ambulatory, we can do things...
Login or Create an Account to see details.
Product
Something very big within the organization from a research standpoint is quality metrics. I have...
Login or Create an Account to see details.
Relationship, Value
It seems like the system breaks on its own a lot. We will have gone many months filing a certain...
Login or Create an Account to see details.
Relationship, Product
The vendor is getting into rolling out an entire rewrite of the financials with what we are hearing....
Login or Create an Account to see details.
Operations
The implementation was obviously a very big project, so it took more than a year. When we launched,...
Login or Create an Account to see details.
Relationship
The customer support is still in transition from the Cerner way to the Oracle Health way, and the...
Login or Create an Account to see details.
Relationship, Product
EHR Nursing Mobility has been pretty stable, but the communication on the stability is lacking....
Login or Create an Account to see details.
Product
Because EHR Nursing Mobility is cloud based, we get an email that these new functions in the...
Login or Create an Account to see details.
Loyalty, Product
EHR Nursing Mobility has been pretty status quo lately; EHR Nursing Mobility as a whole has always...
Login or Create an Account to see details.
Loyalty, Product
Some things that we would like Oracle Health to improve on HealtheRegistries are not tying every...
Login or Create an Account to see details.
Relationship
We don’t open a lot of tickets for HealtheRegistries; it just works. When I opened a ticket with...
Login or Create an Account to see details.
Loyalty
HealtheRegistries is fairly real time, and it is faceup for providers. The overall quality is pretty...
Login or Create an Account to see details.
Culture
An example of where Oracle Health hasn’t kept their promises would be when we ask for specific...
Login or Create an Account to see details.
Culture, Value
If we ask to get a quote for just one piece of technology so that we can see whether we can...
Login or Create an Account to see details.
Relationship, Operations
Oracle Health could improve their communication. Because they have outsourced some of their...
Login or Create an Account to see details.
Value
The CareTracker solution that Cerner bought with Siemens Healthineers some time back needs to be...
Login or Create an Account to see details.
Loyalty, Product
I am excited to learn a little more about how Oracle Health is changing their business object...
Login or Create an Account to see details.
Relationship
When it comes to integration, we have to figure out the customization. Oracle Health is not willing...
Login or Create an Account to see details.
Culture, Value
Oracle Health absolutely tries to charge us for pretty much anything that they can, and then we have...
Login or Create an Account to see details.
Relationship, Product
One of Oracle Health’s new platforms is beautiful. The vendor is very open to all the suggestions,...
Login or Create an Account to see details.
Relationship
Ever since Oracle Health took over, the customer service has dramatically diminished. For example,...
Login or Create an Account to see details.
Product
Millennium PowerChart is very simple for us, and that is the way it should be. We go into Millennium...
Login or Create an Account to see details.
Product
I would like to develop my own query templates in Millennium PowerChart, but that is something that...
Login or Create an Account to see details.
Product
The limitation of Oracle Health is that most health systems out there use Epic. I would recommend...
Login or Create an Account to see details.
Loyalty, Product
If I could choose any EHR solution today, just to get everybody off my back, I would go with an Epic...
Login or Create an Account to see details.
Loyalty, Relationship, Product
Oracle Health has really upped their game. They have opened so many APIs recently. I have been happy...
Login or Create an Account to see details.
Product
Millenium PowerChart is exceptionally user friendly. Coders can find what they need in the right...
Login or Create an Account to see details.
Product
From a managerial standpoint, I like Millenium PowerChart because I can go back in, see when things...
Login or Create an Account to see details.
Product
I always like things to be efficient, so there is an opportunity for improvement that is not a big...
Login or Create an Account to see details.
Product
Some processes are automated, but that can sometimes be a detriment, so I don't know how I feel...
Login or Create an Account to see details.
Relationship
I would suggest to Oracle Health that they be more responsive to tickets, though that is probably a...
Login or Create an Account to see details.
Product
I don't think the system handles large amounts of data very well. We have a lot of visits,...
Login or Create an Account to see details.
Relationship, Product
We hear from some vendors that Oracle Health doesn't play well with others. They might not say it...
Login or Create an Account to see details.
Value
There is a fee anytime there is a review to be done to see whether we are doing things in the most...
Login or Create an Account to see details.
Product
A strength of the product is that we can see all the information we need to see. The product is...
Login or Create an Account to see details.
Relationship, Product
Oracle Health does not keep all their promises. We have a lot of quirky billing problems in Oracle...
Login or Create an Account to see details.
Loyalty, Product
Oracle Health Practice Management encompasses a lot. That is where we do all of our scheduling and...
Login or Create an Account to see details.
Product, Value
We get charged by Oracle Health for all updates and things. Also, Oracle Health supports...
Login or Create an Account to see details.
Relationship
Since the change to Oracle Health, there have been pluses and minuses. We feel like there is more...
Login or Create an Account to see details.
Relationship
PowerChart Ambulatory has new technology. Oracle Health is updating things. And Oracle Health's...
Login or Create an Account to see details.
Relationship
We have an executive client associate manager with Oracle Health who has been with us for a long...
Login or Create an Account to see details.
Product
We have some annoyances with PowerChart Ambulatory. Oracle Health's drug database is not good at...
Login or Create an Account to see details.
Loyalty
Oracle Health Patient Portal meets our needs. It is not perfect, but it is decent. The portal is...
Login or Create an Account to see details.
Loyalty, Product
Oracle Health Patient Portal is fine. There are no upgrades. The vendor hasn't really changed the...
Login or Create an Account to see details.
Relationship
The vendor’s service has gotten better since the last time I talked to KLAS. The vendor's support...
Login or Create an Account to see details.
Product
The product is very flexible, and we can build around the workflow quite easily, but there are...
Login or Create an Account to see details.
Culture, Value
To improve my overall satisfaction, I would like to see the vendor offer some things without...
Login or Create an Account to see details.
Product
Because we are on CommunityWorks Financials, things are hard. I'm sure some Millennium clients can...
Login or Create an Account to see details.
Product
There is something on the registration screen that is crazy, and it shouldn't be that way. My...
Login or Create an Account to see details.
Culture, Value
The only reason the vendor doesn't charge us for some things is that we raised such a stink about...
Login or Create an Account to see details.
Relationship
The support people take a little too long to respond to service requests. When we do get the...
Login or Create an Account to see details.
Relationship
Oracle Health has put a crew together. They help us with the changes that they are making to the...
Login or Create an Account to see details.
Culture, Loyalty, Relationship
I wouldn't buy HealtheIntent again knowing what else is out there. I don't think that the vendor...
Login or Create an Account to see details.
Relationship
Oracle Health is reactive in terms of the improvements they are making. They are waiting for clients...
Login or Create an Account to see details.
Product
HealtheIntent inherently has value, and there are some good things about it. The system is good if...
Login or Create an Account to see details.
Loyalty, Relationship, Value
Oracle Health brings a lot of value. They have been a solid vendor. Regardless of whether we love or...
Login or Create an Account to see details.
Relationship
We have an account representative who works very hard for us, but Oracle Health seems to make things...
Login or Create an Account to see details.
Relationship, Value
Oracle Health charges for everything. In the past when they were Cerner, our account representative...
Login or Create an Account to see details.
Loyalty, Operations
I find CommunityWorks Financials fairly easy to use. I was not trained on it, but I do still manage...
Login or Create an Account to see details.
Loyalty, Relationship
Oracle Health needs to listen more to their customers. I realize that Cerner is just a piece of...
Login or Create an Account to see details.
Relationship, Value
We pay a lot of money. To make me more likely to recommend CommunityWorks Financials, Oracle Health...
Login or Create an Account to see details.
Relationship
I'm not 100% sure whether I would buy CommunityWorks Financials again. We have had a lot of...
Login or Create an Account to see details.
Product
We are trying to start up a couple of different things like the electronic case reporting and QRDA...
Login or Create an Account to see details.
Relationship
Unfortunately, any time we call in with issues to Oracle Health, they are not handled like they used...
Login or Create an Account to see details.
Operations
Oracle Health has made a lot of changes to the product itself. Some have been positive, and some...
Login or Create an Account to see details.
Product
The integration with the EMR is one of HealtheIntent's biggest strengths. There is also integration...
Login or Create an Account to see details.
Loyalty, Product
Oracle Health is working on the things we have recommended. We would like to use some more tools...
Login or Create an Account to see details.
Product
I feel like Oracle Health doesn't have enough resources. Our area is so different than the rest of...
Login or Create an Account to see details.
Operations, Product
When we manage HealtheIntent, there are so many tools for things like uploading data and writing...
Login or Create an Account to see details.
Loyalty, Product
I believe Oracle Health is going to a SaaS model. They just want to push the system out there on the...
Login or Create an Account to see details.
Relationship, Operations
Because of the relationship with Oracle Health, at least in my world, most of the projects are...
Login or Create an Account to see details.
Relationship
Since the Oracle Health purchase of PowerChart Ambulatory and maybe even going back through the days...
Login or Create an Account to see details.
Operations, Product
My overall satisfaction with PowerChart Ambulatory is because of the place I am with it as opposed...
Login or Create an Account to see details.
Product
Honestly, the outlook with Oracle Health is very good. The metadata is the heart of what Cerner is....
Login or Create an Account to see details.
Relationship
We had an issue with our current upgrade, and we had a service request opened with Oracle Health,...
Login or Create an Account to see details.
Loyalty, Product
Oracle Health has a pretty robust cloud solution that we are actually using now; it is called...
Login or Create an Account to see details.
Culture, Loyalty, Product
Oracle Health has taken over Cerner and is now doing things more the Oracle Health way. In terms of...
Login or Create an Account to see details.
Operations, Product
The concern with Millennium PowerChart is not with the product; it is with our IT people. They just...
Login or Create an Account to see details.
Product
I like that Millennium PowerChart pulls data into an infection prevention summary. I don't know...
Login or Create an Account to see details.
Product
One thing that really bugs me about Millennium PowerChart is that I can go to results review and go...
Login or Create an Account to see details.
Product
The one thing with Millennium PowerChart that I absolutely dislike is that I cannot create my own...
Login or Create an Account to see details.
Loyalty, Value
We aren't moving away from Oracle Health because of Millennium PowerChart, per se. This change is an...
Login or Create an Account to see details.
Relationship, Product, Value
There is some good utility in Millennium PowerChart, and it takes care of a lot of things that other...
Login or Create an Account to see details.
Relationship
I know our senior leadership has conversations with Oracle Health, but it is mostly to yell at them.
Login or Create an Account to see details.
Value
As soon as we told Oracle Health that we were leaving, they stopped helping with anything unless we...
Login or Create an Account to see details.
Product
A lot of the newer tools in PowerChart Ambulatory, like dynamic documentation, are useful, but they...
Login or Create an Account to see details.
Value
Oracle Health charges a lot for what they do. It seems like every time there is an update, we have...
Login or Create an Account to see details.
Operations
We have sent people for different types of training with Oracle Health, and that has gone well. But...
Login or Create an Account to see details.
Relationship
We are not fans of Oracle Health’s customer support. It is a constant sea of service requests....
Login or Create an Account to see details.
Product
I am sure the Cerner Patient Accounting system can do things, but we can’t get Oracle Health to set...
Login or Create an Account to see details.
Product
If we are looking at a patient's account in Cerner Patient Accounting, there are multiple ways to...
Login or Create an Account to see details.
Product
The best quality of Millennium PowerChart is that it is integrated with most of our other...
Login or Create an Account to see details.
Operations, Product
Millennium PowerChart is not the easiest EHR to use. It requires a lot of training for someone to be...
Login or Create an Account to see details.
Loyalty, Relationship
There is not a ton of executive support, at least in our case. We have had very limited executive...
Login or Create an Account to see details.
Relationship, Product
Most of the enhancements that we take related to Millennium PowerChart are things that we have to...
Login or Create an Account to see details.
Operations, Value
Almost all of Oracle Health’s training is at a cost, and we still have to localize it. So even when...
Login or Create an Account to see details.
Culture, Loyalty, Value
Millennium PowerChart is an extremely expensive product compared to other EHRs of a similar size,...
Login or Create an Account to see details.
Loyalty, Value
With HealtheIntent, the functionality for cost and utilization was not that good, and that was why...
Login or Create an Account to see details.
Culture, Loyalty, Relationship, Product
When shopping for population health products, it is important to understand how forward-thinking a...
Login or Create an Account to see details.
Loyalty, Product
The market space has added some other vendors, and we have chosen to stand up one of those vendors'...
Login or Create an Account to see details.
Product
With population health tools, when we are in the EHR, it is hard to go to a different place and get...
Login or Create an Account to see details.
Product
I don't do too much in Millennium PowerChart. I mostly just enter notes, look at blood work, and...
Login or Create an Account to see details.
Product
Millennium PowerChart just has a lot of different areas where documentation can be entered so that...
Login or Create an Account to see details.
Product
It is difficult to find things in Millennium PowerChart, and there is nowhere to chart things. There...
Login or Create an Account to see details.
Product
The one downfall of Millennium PowerChart in my role is that I monitor the patients in different...
Login or Create an Account to see details.
Loyalty, Product
We have been talking to Oracle Health about their new portal because we aren't sure what they are...
Login or Create an Account to see details.
Product
Oracle Health's portal integrates with our EMR, and there are some benefits to that. Patients can...
Login or Create an Account to see details.
Product
Oracle Health needs to bring more feature functionalities forward, like customization and the...
Login or Create an Account to see details.
Product
We have a large elderly population, and they struggle with using Oracle Health's patient portal....
Login or Create an Account to see details.
Relationship
There isn't really anyone to call at Oracle Health. We just have a generic support number. That can...
Login or Create an Account to see details.
Culture, Loyalty, Relationship
My challenge with Oracle Health is that they are developing things and aren't communicating what...
Login or Create an Account to see details.
​
Preferences