Cerner Suite Commentary
Filtered view: All
Subject Expert
Coray Tate
VP of Engagement
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Operations
There is a lot of collaboration that goes on with Oracle Health for different things. However, in...
Login or Create an Account to see details.
Loyalty, Product
Oracle Health Practice Management is an integrated system. However, we still have to reach out to...
Login or Create an Account to see details.
Culture
Oracle Health tries to sell us things, but a lot of the time, the things they try to sell us don't...
Login or Create an Account to see details.
Product
Oracle Health Practice Management is working well. Nothing about it really stands out to me. Oracle...
Login or Create an Account to see details.
Product
I would only use PowerChart Ambulatory if I had the hospital system on Oracle Health as well....
Login or Create an Account to see details.
Operations
We struggled to identify the scope fully when we did a big uplift recently. Oracle Health called it...
Login or Create an Account to see details.
Loyalty, Product
We have been pressing Oracle Health to improve the patient portal. It is sadly very behind in terms...
Login or Create an Account to see details.
Relationship
We have somebody from Oracle Health who comes on-site on a regular basis. They are very easy to...
Login or Create an Account to see details.
Loyalty
I'm very excited about what Oracle Health has forecasted and their plans for future development in...
Login or Create an Account to see details.
Product
Normally, I would rate Oracle Health’s upgrades higher, but we had an upgrade that has been buggy as...
Login or Create an Account to see details.
Relationship
Keeping promises is particularly challenging on Oracle Health’s side. They have a very ambitious...
Login or Create an Account to see details.
Culture, Value
Believe it or not, Oracle Health has gotten better at not charging for everything. However, their...
Login or Create an Account to see details.
Relationship
Cerner got bought by Oracle Health, and that was probably five years ago now, but change is hard....
Login or Create an Account to see details.
Culture, Loyalty, Product
Cerner's system kind of came to be as a bolt-on application. I know that sounds funny, but when...
Login or Create an Account to see details.
Loyalty, Value
We used to do things outside our main system, and it would be common for us to go to market if we...
Login or Create an Account to see details.
Loyalty
If we were going to go out to market right now, we would consider Oracle Health as a vendor for a...
Login or Create an Account to see details.
Loyalty, Relationship, Product
The strength that drives my satisfaction is maturity in the industry. Oracle Health is clearly not...
Login or Create an Account to see details.
Relationship, Product
Millennium PowerChart is a pretty big application that requires multiple teams at Oracle Health to...
Login or Create an Account to see details.
Product
I would like Millennium PowerChart to have easier integration with smartphone OS apps and devices.
Login or Create an Account to see details.
Operations, Product
I would tell someone thinking about implementing Millennium PowerChart that Oracle Health lets us...
Login or Create an Account to see details.
Operations
Oracle Health could give us resources so we can manage implementations on our own.
Login or Create an Account to see details.
Loyalty
We are looking at RevElate Patient Accounting. I believe we are committed to doing enhancements with...
Login or Create an Account to see details.
Product
Things are going great with Cerner Patient Accounting. We are on Millennium PowerChart and have been...
Login or Create an Account to see details.
Culture, Product
Since the vendor was bought by Oracle Health, they have changed their strategy from what we were...
Login or Create an Account to see details.
Relationship, Product
With CommunityWorks Clinical Suite, I'm testing a new workflow for something that has not yet come...
Login or Create an Account to see details.
Loyalty, Relationship, Product
There is a new regulatory requirement for Medicare that involves a change of admission type from...
Login or Create an Account to see details.
Relationship
For CommunityWorks Clinical Suite, the vendor’s proactive service is mixed. They are proactive with...
Login or Create an Account to see details.
Relationship
Ever since the vendor switched to Oracle Health, it seems like the majority of their call center...
Login or Create an Account to see details.
Relationship
CommunityWorks Clinical Suite has changed since the vendor went with Oracle Health, and I don't feel...
Login or Create an Account to see details.
Operations, Product
With CommunityWorks Clinical Suite, we have a few big coding upgrades every year. We have regular...
Login or Create an Account to see details.
Relationship
The benefit of having Cerner as a whole for their regulatory team is that any time there are new CMS...
Login or Create an Account to see details.
Culture, Value
With CommunityWorks Clinical Suite, if we have any interfaces that we need to have built, those cost...
Login or Create an Account to see details.
Loyalty, Relationship
Oracle Health hasn't delivered. It has been a waiting game since they took over Cerner. We have been...
Login or Create an Account to see details.
Loyalty, Product
In this day and age, we should be getting a lot more features with Millennium PowerChart. There have...
Login or Create an Account to see details.
Relationship
The first problem with Oracle Health's executive involvement is that there is huge turnover. There...
Login or Create an Account to see details.
Operations
Oracle Health's implementation services for the last upgrade of Millennium PowerChart were middle of...
Login or Create an Account to see details.
Operations, Product
A lot of our end users have a difficult time managing the interface for Cerner Patient Accounting....
Login or Create an Account to see details.
Loyalty
Cerner Patient Accounting has to be part of our long-term plans, but we don't know where Oracle...
Login or Create an Account to see details.
Relationship, Operations
Oracle Health has done several restructurings and lost talent, and getting the right people on the...
Login or Create an Account to see details.
Product, Value
Cerner Patient Accounting has been very limiting. A lot of the development work for the system has...
Login or Create an Account to see details.
Loyalty, Relationship
The Oracle Health team has changed their methodology and is much better at delivering on their...
Login or Create an Account to see details.
Operations, Product
There is some new functionality in Millennium PowerChart that is cloud based, and those...
Login or Create an Account to see details.
Loyalty, Relationship
Oracle Health’s portal needs work, but the vendor is working on it, and it is going to be beautiful....
Login or Create an Account to see details.
Relationship
I don't know that we do a lot of phone and web support with Oracle Health. There is a hotline we can...
Login or Create an Account to see details.
Relationship, Operations
The transition to Oracle Health has been difficult in terms of the vendor's consulting talent....
Login or Create an Account to see details.
Operations
Oracle Health's training doesn't exist. The vendor doesn't really have any ongoing training for us....
Login or Create an Account to see details.
Relationship, Product
In the system, Oracle Health has started to deliver some of their AI components. However, other than...
Login or Create an Account to see details.
Culture, Loyalty
There is uncertainty about where Oracle Health is going. The vendor has made the announcement that...
Login or Create an Account to see details.
Value
Oracle Health absolutely, positively, affirmatively does not keep all their promises. We are now...
Login or Create an Account to see details.
Loyalty
I am more optimistic about Millennium PowerChart than I have ever been. And I am just about as...
Login or Create an Account to see details.
Product
The scope of Millennium PowerChart is so big that it is hard for the system to meet all our needs...
Login or Create an Account to see details.
Product
Millennium PowerChart is enormous. There is so much to it. Trying to rein that in is a really heavy...
Login or Create an Account to see details.
Operations, Product
The training for Millennium PowerChart was not great for me. But I don't know who to blame....
Login or Create an Account to see details.
Product
Millennium PowerChart has a lot of data. We can see a lot more now. Our previous EHR was difficult...
Login or Create an Account to see details.
Product
We have had some glitches, but generally the system can be counted on to run predictably and...
Login or Create an Account to see details.
Product
What I would like to see improved is the ability to integrate the specialty-specific software so we...
Login or Create an Account to see details.
Loyalty
Right now, Oracle Health really needs to show us the path and the cost for what they envision for...
Login or Create an Account to see details.
Culture, Loyalty, Product
We make Millennium PowerChart work. The problems that we have aren't about Millennium PowerChart;...
Login or Create an Account to see details.
Loyalty, Value
One of our facilities has been a longtime Cerner customer, but we have an old revenue cycle system...
Login or Create an Account to see details.
Product
I have used other EHRs, and my favorite was one that was specific to my specialty. It was easy to...
Login or Create an Account to see details.
Product
The labs are integrated with Millennium PowerChart, so that part is good, and there have been...
Login or Create an Account to see details.
Product
One problem with working for a large organization like Cerner is that they want one product that is...
Login or Create an Account to see details.
Relationship
Cerner’s support has been good. When we made changes, we had lots of people sent from Cerner to be...
Login or Create an Account to see details.
Loyalty, Product
We are still using Millennium PowerChart to do charting and things like that. We are trying to look...
Login or Create an Account to see details.
Relationship, Product
Oracle Health doesn't keep their promises. They just kind of minimize everything. They are skating...
Login or Create an Account to see details.
Loyalty
Oracle Health is just a money pit. The more we ask them why they haven't captured anything, the more...
Login or Create an Account to see details.
Operations
The implementation of Millennium PowerChart went fairly well.
Login or Create an Account to see details.
Product
Most of the promises Oracle Health hasn't kept have been around the portal and integration. A lot of...
Login or Create an Account to see details.
Loyalty, Relationship
The vendor is working to develop a relationship that might get us new items quicker than we have...
Login or Create an Account to see details.
Relationship
We ask the vendor for things, and everything gets pushed off. It takes a long time to get our...
Login or Create an Account to see details.
Operations, Product
We haven't had the best of luck for what we need Millennium PowerChart for. I don't know how the...
Login or Create an Account to see details.
Operations
For the initial training, Oracle Health didn't have the optimal training environment. We had to...
Login or Create an Account to see details.
Culture, Value
We have had issues with our contractual agreement, and those are not totally on Oracle Health's...
Login or Create an Account to see details.
Relationship
PowerChart Ambulatory continues to be very clicky; workflows are sometimes obtuse and not...
Login or Create an Account to see details.
Relationship, Product
Cerner has a good back-end database.
Login or Create an Account to see details.
Relationship
My advice to others considering purchasing Cerner's product is to create their own internal IT...
Login or Create an Account to see details.
Loyalty
I'm hopeful that Oracle Health will be able to deliver products that are going to be useful to us in...
Login or Create an Account to see details.
Loyalty, Relationship
We would like to see Oracle Health as a long-term partner. Our health system is looking at another...
Login or Create an Account to see details.
Operations, Product
The revenue cycle module has probably been the weakest of the modules in Cerner Patient Accounting....
Login or Create an Account to see details.
Product
We use HealtheIntent mostly for population health. We have some dashboards, and we have a lot of...
Login or Create an Account to see details.
Relationship
The service is where I have had difficulties with Oracle Health. They are very proactive in some...
Login or Create an Account to see details.
Relationship
We have an Oracle Health data analyst who I check in with regularly, and they help us if there is a...
Login or Create an Account to see details.
Relationship, Product
Oracle Health needs to provide more information up front. We had an issue last year with our HCCs...
Login or Create an Account to see details.
Loyalty
We are moving away from HealtheIntent because we find the product to be subpar. There are issues...
Login or Create an Account to see details.
Product
There are a lot of challenges with HealtheIntent. Cerner can’t tell us how they clean up their data,...
Login or Create an Account to see details.
Product
I have been trying to play in Cerner’s sandbox a little more, and one basic hospital KPI is...
Login or Create an Account to see details.
Product
Cerner does give us a few different data models that we can use, and we can use the raw data coming...
Login or Create an Account to see details.
Loyalty, Product
Millennium PowerChart seems to be a really solid EHR platform, and we have been on it for years, so...
Login or Create an Account to see details.
Culture, Loyalty
Cerner is hinting at a new version that will be very heavy on artificial intelligence and voice...
Login or Create an Account to see details.
Relationship, Product
Because of the current infrastructure of HealtheIntent, we have a lot of things that we can’t rely...
Login or Create an Account to see details.
Loyalty
Once we transition to the new HealtheIntent platform, it is going to be way better than what we...
Login or Create an Account to see details.
Relationship
Generally, Oracle Health does a good job at being proactive, but we have had a couple of upgrades...
Login or Create an Account to see details.
Loyalty
We chose to leave Millennium PowerChart because we had been on Cerner for a long time and really...
Login or Create an Account to see details.
Relationship, Operations
We have messed up the system. I would not buy the version that we have right now again, but that is...
Login or Create an Account to see details.
Relationship, Product, Value
The interoperability has been pretty fantastic. It has improved over time, and Oracle Health has...
Login or Create an Account to see details.
Loyalty, Operations
I don't feel like the system is super intuitive. We have to take on a bunch of updates that we are...
Login or Create an Account to see details.
Operations, Product
I don't really mind Cerner. I like their program better than the program we had before, but I don't...
Login or Create an Account to see details.
Product
Millennium PowerChart seems the same to me as it was when I first started with it many years ago,...
Login or Create an Account to see details.
Product
Some people I work with don't use Millennium PowerChart a lot, but when they do, they don't like it...
Login or Create an Account to see details.
Loyalty, Relationship
Our team is excited for Oracle Health’s new EHR. I have heard nothing but positive comments from the...
Login or Create an Account to see details.
Value
Millennium PowerChart allows us to have the highest quality scores we have ever had. It allows us to...
Login or Create an Account to see details.
Loyalty, Relationship
We feel very positive about Oracle Health. The relationship is like parenting; if someone is engaged...
Login or Create an Account to see details.
Loyalty
I don't necessarily think that the new Oracle Health clinical AI tool is going to add value for us...
Login or Create an Account to see details.
Loyalty
Nobody at Oracle Health has talked to me or my team about the new EHR other than hearing about it at...
Login or Create an Account to see details.
Loyalty, Relationship, Product
It seems like Oracle Health has cut a lot of people who worked on remote hosting. Oracle acquired...
Login or Create an Account to see details.
Product
The capability for our clinicians in Millennium PowerChart is very good because the system is highly...
Login or Create an Account to see details.
Relationship
The people at Oracle Health are always changing, so there is a lot of turnover. We will be working...
Login or Create an Account to see details.
Product
HealtheIntent is not as user-friendly as I would have hoped, even with getting reporting out and...
Login or Create an Account to see details.
Relationship, Product
I like that we can develop our own algorithms in HealtheCare, especially if there is something...
Login or Create an Account to see details.
Loyalty
HealtheIntent is part of our long-term plans as far as I know. We are going to be switching EHRs...
Login or Create an Account to see details.
Product
The problem is that I don't necessarily trust everything that comes out of the system, and part of...
Login or Create an Account to see details.
Loyalty, Product, Value
I would not buy HealtheIntent again because there are a lot of other products out there now that may...
Login or Create an Account to see details.
Relationship
From a support perspective, Oracle Health's response times vary. Sometimes we will get a response in...
Login or Create an Account to see details.
Loyalty
Oracle Health’s technology is strong. With their vision, they are definitely headed in the right...
Login or Create an Account to see details.
Operations
Most of the implementations we have done with Oracle Health over the last year have been hard or...
Login or Create an Account to see details.
Relationship, Product
Cerner has been a mess ever since they acquired Siemens Health Services about a decade ago. They...
Login or Create an Account to see details.
Relationship
The individual from Oracle Health who we get to work with every day is a stand-up individual, and...
Login or Create an Account to see details.
Loyalty
For a long time, Cerner lost their way, and a majority of their customers felt like the vendor...
Login or Create an Account to see details.
Value
Oracle Health does charge us for every little thing, but they are getting better. They are starting...
Login or Create an Account to see details.
Relationship
Oracle Health does not keep all their promises, particularly with SLAs for services provided. They...
Login or Create an Account to see details.
Operations
As far as training goes, Oracle Health has self-service resources available, and I'm frustrated with...
Login or Create an Account to see details.
Product
My biggest frustration with Oracle Health is that we have found out that they have around a dozen...
Login or Create an Account to see details.
Culture, Loyalty, Value
Our organization went with CommunityWorks Clinical Suite because it was cheap. CommunityWorks...
Login or Create an Account to see details.
Culture, Loyalty
Our expectations of service based on what the vendor sold us and what we received do not line up, so...
Login or Create an Account to see details.
Loyalty
If I had to bet on it, I would guess that we will still be with Oracle Health in three to five...
Login or Create an Account to see details.
Relationship
Oracle Health’s support staff is very siloed. They know what they know, and they don't know what...
Login or Create an Account to see details.
Operations
I would buy Oracle Health Practice Management again only because at the time the decision was made,...
Login or Create an Account to see details.
Value
I struggle with Oracle Health in terms of them keeping all their promises. We have seen a...
Login or Create an Account to see details.
Value
It seems like Oracle Health is trending downward. I don't think they have flexible tools and...
Login or Create an Account to see details.
Relationship
The support and service that we have seen from the vendor over the past couple of years has really...
Login or Create an Account to see details.
Product
Oracle Health Patient Portal is not an actual mobile app; it is shown in the app store, but it...
Login or Create an Account to see details.
Value
Oracle Health doesn’t do anything without charging us, but they don't charge us for the patient...
Login or Create an Account to see details.
Relationship
Oracle Health hasn’t figured out how to take the associates that they have and make them part of the...
Login or Create an Account to see details.
Product
Oracle Health hasn’t totally overcome a lot of the sins of Cerner, but we have seen some early tools...
Login or Create an Account to see details.
Relationship
I felt very attended to at the Oracle Health Summit. Oracle Health got me in front of people that I...
Login or Create an Account to see details.
Culture, Relationship
Oracle Health is getting clearer with how Inpatient Behavioral Health is designed and how it is...
Login or Create an Account to see details.
Culture, Value
Oracle Health is much better than Cerner ever was at keeping their promises, but there is still time...
Login or Create an Account to see details.
Product
After an upgrade, Oracle Health gives us a little blurb about it when we open up Millennium...
Login or Create an Account to see details.
Loyalty
One issue is that there are many different ways to chart each metric in Millennium PowerChart. When...
Login or Create an Account to see details.
Product
Every time I open up a chart, I have to backdate it, though that may be specific to how the vendor...
Login or Create an Account to see details.
Loyalty
With Oracle Health’s new EHR, it should be revolutionized from an outpatient perspective because...
Login or Create an Account to see details.
Loyalty, Product
We have been struggling with Oracle Health Practice Management. It just has never been good. We have...
Login or Create an Account to see details.
Loyalty, Product
We have been testing Oracle Health's new ambient solution, the Clinical AI Agent, in our ambulatory...
Login or Create an Account to see details.
Loyalty, Relationship
It feels like Oracle Health is developing the EHR again, but development has been stagnant since...
Login or Create an Account to see details.
Loyalty, Operations
Oracle Health has released a new solution for patient accounting. Cerner Patient Accounting has been...
Login or Create an Account to see details.
Value
Using Cerner Patient Accounting has been a struggle since the beginning. We are finally in a stable...
Login or Create an Account to see details.
Loyalty, Relationship
Oracle Health is trying. We can feel it. The executives are starting to talk with us and listen to...
Login or Create an Account to see details.
Loyalty, Product
The product is stable, but it has been a while since we saw much development. Oracle Health is...
Login or Create an Account to see details.
Operations
With Oracle Health, we got the training, then we took over and did our own training.
Login or Create an Account to see details.
Loyalty, Relationship
We have been with Oracle Health for decades. In recent years, they have not kept their promises....
Login or Create an Account to see details.
Relationship, Operations
Oracle Health is still struggling with their support process. For example, with an upgrade that we...
Login or Create an Account to see details.
Loyalty, Relationship, Product
Oracle Health is focused on keeping everybody in the fold, and the vendor is trying to not keep...
Login or Create an Account to see details.
Loyalty, Relationship, Product
I haven't been this impressed and positive about something with the name Cerner attached to it in...
Login or Create an Account to see details.
Loyalty
Oracle Health's new EHR will replace Millennium PowerChart, but the new system will sit on the same...
Login or Create an Account to see details.
Relationship
We do pretty well with Oracle Health. Overall, we are pretty happy. CommunityWorks Clinical Suite...
Login or Create an Account to see details.
Relationship
Sometimes Oracle Health's support is a little sketchy. It is maybe a little better than a year ago....
Login or Create an Account to see details.
Culture, Loyalty, Value
We looked into Epic's system a little recently because all of the facilities around us that we...
Login or Create an Account to see details.
Relationship, Product
The biggest downfall I see from Cerner is if we need specific things for our facility, it can be a...
Login or Create an Account to see details.
Value
Since the vendor switched from Cerner to Oracle Health, we have definitely seen a change in pricing...
Login or Create an Account to see details.
Product
For the most part, Oracle Health does a good job with integration. Some of the quality reporting has...
Login or Create an Account to see details.
Relationship, Operations
The vendor has resources for education, but trying to find the specific thing we are looking for can...
Login or Create an Account to see details.
Product
Millennium PowerChart is click heavy, and the workflows are not complete. Oracle Health doesn't go...
Login or Create an Account to see details.
Loyalty, Product
With their releases, Oracle Health struggles with chasing deadlines instead of focusing on quality....
Login or Create an Account to see details.
Loyalty, Product
Oracle Health is making some changes to the workflow pages in Millennium PowerChart so that for the...
Login or Create an Account to see details.
Loyalty
We are very excited about the new EHR that Oracle Health showed at their conference. It isn't based...
Login or Create an Account to see details.
Operations, Value
Oracle Health charges for ongoing training, and we paid for HealtheIntent training. The training was...
Login or Create an Account to see details.
Operations
Our implementation of HealtheIntent was not a clean implementation. The product is inaccurate, so...
Login or Create an Account to see details.
Loyalty, Product
My analysts are always complaining about how difficult it is to work within HealtheIntent, and then...
Login or Create an Account to see details.
Relationship
Sometimes Oracle Health has really good service, and sometimes they don't. Sometimes we have...
Login or Create an Account to see details.
Culture, Relationship, Value
The problem with HealtheIntent is that there is a lot of functionality in it that is needed for case...
Login or Create an Account to see details.
Value
The problem with whether I would recommend Millennium PowerChart is the overall value in terms of...
Login or Create an Account to see details.
Relationship, Operations, Product
Oracle Health did an update for the solution, and it seems like that went okay, although they had to...
Login or Create an Account to see details.
Product
The end users find some of the functionality to be difficult to navigate and not user-friendly. When...
Login or Create an Account to see details.
Relationship
There are a lot of moving parts behind the scenes in Cerner's system with integration and various...
Login or Create an Account to see details.
Relationship, Product
Cerner's RIS is rock solid and does what we need. We experience some issues whenever there are...
Login or Create an Account to see details.
Operations
With Cerner, a lot of the time, we are trained in a hand-me-down manner, where we are shown how a...
Login or Create an Account to see details.
Operations, Product
I have only dealt with Cerner's RIS, so I know it inside and out, and I can only see us using that...
Login or Create an Account to see details.
Culture
We are trying to step away from Oracle Health. They are very much focused on quarterly expectations...
Login or Create an Account to see details.
Operations, Value
Oracle Health has a premier pass that provides access to a lot of training classes, and it is what...
Login or Create an Account to see details.
Product
The feedback that I get from physicians and nurses about Millennium PowerChart is that it is the...
Login or Create an Account to see details.
Loyalty
There are a lot of C-suite people who are Oracle Health shops that are very unsure about what Oracle...
Login or Create an Account to see details.
Relationship
Oracle Health’s support is something I have to get involved in way too often, and I normally have to...
Login or Create an Account to see details.
Relationship
We would like Oracle Health to be proactive and reach out to us about technology deprecations. We...
Login or Create an Account to see details.
Product
There is a lack of standardization in Millennium PowerChart. The vendor will put out a tool, like an...
Login or Create an Account to see details.
Product
Millennium PowerChart is not a terrible tool, but it isn't great. I haven't seen anything innovative...
Login or Create an Account to see details.
Operations
During our last upgrade, we scheduled downtime, and several hours into it, Oracle Health finally...
Login or Create an Account to see details.
Relationship
Oracle Health has been a positive support; however, we have a good deal of customization.
Login or Create an Account to see details.
Product
The flow in HealtheCareManager is very user-friendly for care managers to manage their patients....
Login or Create an Account to see details.
Loyalty, Product
We are adding direct messaging to our care management platform, and what originally was a simple...
Login or Create an Account to see details.
Culture, Value
For the most part, the vendor keeps all of their promises. There is always something that can't be...
Login or Create an Account to see details.
Loyalty
My satisfaction with the solution's ability to drive tangible outcomes will be higher with the new...
Login or Create an Account to see details.
Operations, Product
Once users get trained on Millennium PowerChart and get the hang of it, it isn't that horrible to...
Login or Create an Account to see details.
Relationship
Oracle Health’s support is fine and good. At my level, Oracle Health’s proactivity is fine. They do...
Login or Create an Account to see details.
Operations
During the implementation of a specific upgrade, Oracle Health was very good with sticking to the...
Login or Create an Account to see details.
Product
In terms of new technology, Oracle Health has a paging system that is integrated with our EMR. The...
Login or Create an Account to see details.
Product
The organization that I was at before also used PowerChart Ambulatory, so it is a system that I have...
Login or Create an Account to see details.
Loyalty
I don't foresee us moving to a different solution because I realize going from one EMR to another is...
Login or Create an Account to see details.
Operations
The implementation of PowerChart Ambulatory went smoothly. The initial training was good, but a...
Login or Create an Account to see details.
Product
The interoperability is okay. For what I need to do in PowerChart Ambulatory, we can do things...
Login or Create an Account to see details.
Product
Something very big within the organization from a research standpoint is quality metrics. I have...
Login or Create an Account to see details.
Relationship, Value
It seems like the system breaks on its own a lot. We will have gone many months filing a certain...
Login or Create an Account to see details.
Relationship, Product
The vendor is getting into rolling out an entire rewrite of the financials with what we are hearing....
Login or Create an Account to see details.
Operations
The implementation was obviously a very big project, so it took more than a year. When we launched,...
Login or Create an Account to see details.
Relationship
The customer support is still in transition from the Cerner way to the Oracle Health way, and the...
Login or Create an Account to see details.
Relationship, Product
EHR Nursing Mobility has been pretty stable, but the communication on the stability is lacking....
Login or Create an Account to see details.
Product
Because EHR Nursing Mobility is cloud based, we get an email that these new functions in the...
Login or Create an Account to see details.
Loyalty, Product
EHR Nursing Mobility has been pretty status quo lately; EHR Nursing Mobility as a whole has always...
Login or Create an Account to see details.
Loyalty, Product
Some things that we would like Oracle Health to improve on HealtheRegistries are not tying every...
Login or Create an Account to see details.
Relationship
We don’t open a lot of tickets for HealtheRegistries; it just works. When I opened a ticket with...
Login or Create an Account to see details.
Loyalty
HealtheRegistries is fairly real time, and it is faceup for providers. The overall quality is pretty...
Login or Create an Account to see details.
Culture
An example of where Oracle Health hasn’t kept their promises would be when we ask for specific...
Login or Create an Account to see details.
Culture, Value
If we ask to get a quote for just one piece of technology so that we can see whether we can...
Login or Create an Account to see details.
Relationship, Operations
Oracle Health could improve their communication. Because they have outsourced some of their...
Login or Create an Account to see details.
Value
The CareTracker solution that Cerner bought with Siemens Healthineers some time back needs to be...
Login or Create an Account to see details.
Loyalty, Product
I am excited to learn a little more about how Oracle Health is changing their business object...
Login or Create an Account to see details.
Relationship
When it comes to integration, we have to figure out the customization. Oracle Health is not willing...
Login or Create an Account to see details.
Culture, Value
Oracle Health absolutely tries to charge us for pretty much anything that they can, and then we have...
Login or Create an Account to see details.
Relationship, Product
One of Oracle Health’s new platforms is beautiful. The vendor is very open to all the suggestions,...
Login or Create an Account to see details.
Relationship
Ever since Oracle Health took over, the customer service has dramatically diminished. For example,...
Login or Create an Account to see details.
Product
Millennium PowerChart is very simple for us, and that is the way it should be. We go into Millennium...
Login or Create an Account to see details.
Product
I would like to develop my own query templates in Millennium PowerChart, but that is something that...
Login or Create an Account to see details.
Product
The limitation of Oracle Health is that most health systems out there use Epic. I would recommend...
Login or Create an Account to see details.
Loyalty, Product
If I could choose any EHR solution today, just to get everybody off my back, I would go with an Epic...
Login or Create an Account to see details.
Loyalty, Relationship, Product
Oracle Health has really upped their game. They have opened so many APIs recently. I have been happy...
Login or Create an Account to see details.
Product
Millenium PowerChart is exceptionally user friendly. Coders can find what they need in the right...
Login or Create an Account to see details.
Product
From a managerial standpoint, I like Millenium PowerChart because I can go back in, see when things...
Login or Create an Account to see details.
Product
I always like things to be efficient, so there is an opportunity for improvement that is not a big...
Login or Create an Account to see details.
Product
Some processes are automated, but that can sometimes be a detriment, so I don't know how I feel...
Login or Create an Account to see details.
Relationship
I would suggest to Oracle Health that they be more responsive to tickets, though that is probably a...
Login or Create an Account to see details.
Product
I don't think the system handles large amounts of data very well. We have a lot of visits,...
Login or Create an Account to see details.
Relationship, Product
We hear from some vendors that Oracle Health doesn't play well with others. They might not say it...
Login or Create an Account to see details.
Value
There is a fee anytime there is a review to be done to see whether we are doing things in the most...
Login or Create an Account to see details.
Product
A strength of the product is that we can see all the information we need to see. The product is...
Login or Create an Account to see details.
Relationship, Product
Oracle Health does not keep all their promises. We have a lot of quirky billing problems in Oracle...
Login or Create an Account to see details.
Loyalty, Product
Oracle Health Practice Management encompasses a lot. That is where we do all of our scheduling and...
Login or Create an Account to see details.
Product, Value
We get charged by Oracle Health for all updates and things. Also, Oracle Health supports...
Login or Create an Account to see details.
Relationship
Since the change to Oracle Health, there have been pluses and minuses. We feel like there is more...
Login or Create an Account to see details.
Relationship
PowerChart Ambulatory has new technology. Oracle Health is updating things. And Oracle Health's...
Login or Create an Account to see details.
Relationship
We have an executive client associate manager with Oracle Health who has been with us for a long...
Login or Create an Account to see details.
Product
We have some annoyances with PowerChart Ambulatory. Oracle Health's drug database is not good at...
Login or Create an Account to see details.
Loyalty
Oracle Health Patient Portal meets our needs. It is not perfect, but it is decent. The portal is...
Login or Create an Account to see details.
Loyalty, Product
Oracle Health Patient Portal is fine. There are no upgrades. The vendor hasn't really changed the...
Login or Create an Account to see details.
Relationship
The vendor’s service has gotten better since the last time I talked to KLAS. The vendor's support...
Login or Create an Account to see details.
Product
The product is very flexible, and we can build around the workflow quite easily, but there are...
Login or Create an Account to see details.
Culture, Value
To improve my overall satisfaction, I would like to see the vendor offer some things without...
Login or Create an Account to see details.
Product
Because we are on CommunityWorks Financials, things are hard. I'm sure some Millennium clients can...
Login or Create an Account to see details.
Product
There is something on the registration screen that is crazy, and it shouldn't be that way. My...
Login or Create an Account to see details.
Culture, Value
The only reason the vendor doesn't charge us for some things is that we raised such a stink about...
Login or Create an Account to see details.
Relationship
The support people take a little too long to respond to service requests. When we do get the...
Login or Create an Account to see details.
Relationship
Oracle Health has put a crew together. They help us with the changes that they are making to the...
Login or Create an Account to see details.
Culture, Loyalty, Relationship
I wouldn't buy HealtheIntent again knowing what else is out there. I don't think that the vendor...
Login or Create an Account to see details.
Relationship
Oracle Health is reactive in terms of the improvements they are making. They are waiting for clients...
Login or Create an Account to see details.
Product
HealtheIntent inherently has value, and there are some good things about it. The system is good if...
Login or Create an Account to see details.
Loyalty, Relationship, Value
Oracle Health brings a lot of value. They have been a solid vendor. Regardless of whether we love or...
Login or Create an Account to see details.
Relationship
We have an account representative who works very hard for us, but Oracle Health seems to make things...
Login or Create an Account to see details.
Relationship, Value
Oracle Health charges for everything. In the past when they were Cerner, our account representative...
Login or Create an Account to see details.
Loyalty, Operations
I find CommunityWorks Financials fairly easy to use. I was not trained on it, but I do still manage...
Login or Create an Account to see details.
Loyalty, Relationship
Oracle Health needs to listen more to their customers. I realize that Cerner is just a piece of...
Login or Create an Account to see details.
Relationship, Value
We pay a lot of money. To make me more likely to recommend CommunityWorks Financials, Oracle Health...
Login or Create an Account to see details.
Relationship
I'm not 100% sure whether I would buy CommunityWorks Financials again. We have had a lot of...
Login or Create an Account to see details.
Product
We are trying to start up a couple of different things like the electronic case reporting and QRDA...
Login or Create an Account to see details.
Relationship
Unfortunately, any time we call in with issues to Oracle Health, they are not handled like they used...
Login or Create an Account to see details.
Operations
Oracle Health has made a lot of changes to the product itself. Some have been positive, and some...
Login or Create an Account to see details.
Product
The integration with the EMR is one of HealtheIntent's biggest strengths. There is also integration...
Login or Create an Account to see details.
Loyalty, Product
Oracle Health is working on the things we have recommended. We would like to use some more tools...
Login or Create an Account to see details.
Product
I feel like Oracle Health doesn't have enough resources. Our area is so different than the rest of...
Login or Create an Account to see details.
Operations, Product
When we manage HealtheIntent, there are so many tools for things like uploading data and writing...
Login or Create an Account to see details.
Loyalty, Product
I believe Oracle Health is going to a SaaS model. They just want to push the system out there on the...
Login or Create an Account to see details.
Relationship, Operations
Because of the relationship with Oracle Health, at least in my world, most of the projects are...
Login or Create an Account to see details.
Relationship
Since the Oracle Health purchase of PowerChart Ambulatory and maybe even going back through the days...
Login or Create an Account to see details.
Operations, Product
My overall satisfaction with PowerChart Ambulatory is because of the place I am with it as opposed...
Login or Create an Account to see details.
Product
Honestly, the outlook with Oracle Health is very good. The metadata is the heart of what Cerner is....
Login or Create an Account to see details.
Relationship
We had an issue with our current upgrade, and we had a service request opened with Oracle Health,...
Login or Create an Account to see details.
Loyalty, Product
Oracle Health has a pretty robust cloud solution that we are actually using now; it is called...
Login or Create an Account to see details.
Culture, Loyalty, Product
Oracle Health has taken over Cerner and is now doing things more the Oracle Health way. In terms of...
Login or Create an Account to see details.
Operations, Product
The concern with Millennium PowerChart is not with the product; it is with our IT people. They just...
Login or Create an Account to see details.
Product
I like that Millennium PowerChart pulls data into an infection prevention summary. I don't know...
Login or Create an Account to see details.
Product
One thing that really bugs me about Millennium PowerChart is that I can go to results review and go...
Login or Create an Account to see details.
Product
The one thing with Millennium PowerChart that I absolutely dislike is that I cannot create my own...
Login or Create an Account to see details.
Loyalty, Value
We aren't moving away from Oracle Health because of Millennium PowerChart, per se. This change is an...
Login or Create an Account to see details.
Relationship, Product, Value
There is some good utility in Millennium PowerChart, and it takes care of a lot of things that other...
Login or Create an Account to see details.
Relationship
I know our senior leadership has conversations with Oracle Health, but it is mostly to yell at them.
Login or Create an Account to see details.
Value
As soon as we told Oracle Health that we were leaving, they stopped helping with anything unless we...
Login or Create an Account to see details.
Product
A lot of the newer tools in PowerChart Ambulatory, like dynamic documentation, are useful, but they...
Login or Create an Account to see details.
Value
Oracle Health charges a lot for what they do. It seems like every time there is an update, we have...
Login or Create an Account to see details.
Operations
We have sent people for different types of training with Oracle Health, and that has gone well. But...
Login or Create an Account to see details.
Relationship
We are not fans of Oracle Health’s customer support. It is a constant sea of service requests....
Login or Create an Account to see details.
Product
I am sure the Cerner Patient Accounting system can do things, but we can’t get Oracle Health to set...
Login or Create an Account to see details.
Product
If we are looking at a patient's account in Cerner Patient Accounting, there are multiple ways to...
Login or Create an Account to see details.
Product
The best quality of Millennium PowerChart is that it is integrated with most of our other...
Login or Create an Account to see details.
Operations, Product
Millennium PowerChart is not the easiest EHR to use. It requires a lot of training for someone to be...
Login or Create an Account to see details.
Loyalty, Relationship
There is not a ton of executive support, at least in our case. We have had very limited executive...
Login or Create an Account to see details.
Relationship, Product
Most of the enhancements that we take related to Millennium PowerChart are things that we have to...
Login or Create an Account to see details.
Operations, Value
Almost all of Oracle Health’s training is at a cost, and we still have to localize it. So even when...
Login or Create an Account to see details.
Culture, Loyalty, Value
Millennium PowerChart is an extremely expensive product compared to other EHRs of a similar size,...
Login or Create an Account to see details.
Loyalty, Value
With HealtheIntent, the functionality for cost and utilization was not that good, and that was why...
Login or Create an Account to see details.
Culture, Loyalty, Relationship, Product
When shopping for population health products, it is important to understand how forward-thinking a...
Login or Create an Account to see details.
Loyalty, Product
The market space has added some other vendors, and we have chosen to stand up one of those vendors'...
Login or Create an Account to see details.
Product
With population health tools, when we are in the EHR, it is hard to go to a different place and get...
Login or Create an Account to see details.
Product
I don't do too much in Millennium PowerChart. I mostly just enter notes, look at blood work, and...
Login or Create an Account to see details.
Product
Millennium PowerChart just has a lot of different areas where documentation can be entered so that...
Login or Create an Account to see details.
Product
It is difficult to find things in Millennium PowerChart, and there is nowhere to chart things. There...
Login or Create an Account to see details.
Product
The one downfall of Millennium PowerChart in my role is that I monitor the patients in different...
Login or Create an Account to see details.
Loyalty, Product
We have been talking to Oracle Health about their new portal because we aren't sure what they are...
Login or Create an Account to see details.
Product
Oracle Health's portal integrates with our EMR, and there are some benefits to that. Patients can...
Login or Create an Account to see details.
Product
Oracle Health needs to bring more feature functionalities forward, like customization and the...
Login or Create an Account to see details.
Product
We have a large elderly population, and they struggle with using Oracle Health's patient portal....
Login or Create an Account to see details.
Relationship
There isn't really anyone to call at Oracle Health. We just have a generic support number. That can...
Login or Create an Account to see details.
Culture, Loyalty, Relationship
My challenge with Oracle Health is that they are developing things and aren't communicating what...
Login or Create an Account to see details.
Value
Cerner Patient Accounting is pricey, and Oracle Health charges for every little thing. They...
Login or Create an Account to see details.
Operations, Product
Oracle Health has a bit of an education piece we can go into, but it isn't intuitive. We have to...
Login or Create an Account to see details.
Culture, Value
Oracle Health hasn’t been promoting anything lately. They don’t bring new technology to the table...
Login or Create an Account to see details.
Product
I would like to see the whole Cerner Patient Accounting system improved. It is physician based, and...
Login or Create an Account to see details.
Product
In Cerner Patient Accounting, it is easy to look at accounts and get some patient accounting things...
Login or Create an Account to see details.
Product, Value
On the cost report side of Cerner Patient Accounting, when I'm audited and have to pull...
Login or Create an Account to see details.
Loyalty
As a system, we are going to a different vendor, so in the next few years we are ramping down with...
Login or Create an Account to see details.
Culture, Value
Oracle Health really hasn’t charged us since we signed the contract. They don't nickel-and-dime us...
Login or Create an Account to see details.
Product
What sets Oracle Health apart is their ability to onboard claims data really efficiently. A lot of...
Login or Create an Account to see details.
Loyalty, Product
We would like to see more customizability with HealtheRegistries. Oracle Health basically makes us...
Login or Create an Account to see details.
Loyalty, Product
With HealtheRegistries, we would like to see the vendor expand to more chronic conditions and more...
Login or Create an Account to see details.
Operations
There wasn't a lot of video training; we were given a lot of wikis and guides. That was not as...
Login or Create an Account to see details.
Loyalty, Operations, Product, Value
We are a little newer with HealtheCareManager but are overall pretty pleased. The first few months...
Login or Create an Account to see details.
Culture, Product
The timelines are good, but it felt like when the vendor showed HealtheCareManager to us, it had all...
Login or Create an Account to see details.
Operations
We didn't have a great implementation. We used Oracle Health consultants, and they didn't really...
Login or Create an Account to see details.
Operations
For HealtheCareManager, they had a learning portal, and that training module was good because we...
Login or Create an Account to see details.
Product, Value
We probably don't use the system to the extent that a lot of deployments do. There is very little...
Login or Create an Account to see details.
Value
The big challenge is the cost of implementing anything. The product is very expensive, and the...
Login or Create an Account to see details.
Loyalty, Product, Value
The strengths of PowerChart Ambulatory are the things that have come out recently. For example,...
Login or Create an Account to see details.
Operations, Value
Implementations are extremely time-consuming. My experience with using Oracle Health as the resource...
Login or Create an Account to see details.
Relationship
A timelier response would be a starting point for improving the support from Oracle Health. We can...
Login or Create an Account to see details.
Relationship, Product
Oracle Health could improve their tools online for people to troubleshoot their own issues. Right...
Login or Create an Account to see details.
Relationship
Recently, we have seen a significant improvement in the knowledge of those who respond to our...
Login or Create an Account to see details.
Culture, Value
The pricing for the system has gotten worse since Oracle Health took over. The prices for new...
Login or Create an Account to see details.
Operations
When it comes to training, I don't think Oracle Health gets their information out, so it is hard for...
Login or Create an Account to see details.
Relationship, Product
I like a lot of the vendor's regulatory things. The vendor does a very good job of supporting...
Login or Create an Account to see details.
Relationship
Oracle Health hasn't fulfilled a lot of their support promises to us in terms of turnaround times...
Login or Create an Account to see details.
Relationship, Product
We haven't had any issues with EHR Nursing Mobility, but Oracle Health hasn’t really delivered...
Login or Create an Account to see details.
Relationship
Getting support with any Oracle Health solution is very difficult. We don't get quick answers. We...
Login or Create an Account to see details.
Operations
There is no ongoing training from Oracle Health. We are on our own, and we had to figure things out...
Login or Create an Account to see details.
Relationship, Product
Oracle Health doesn't make any detailed promises, which gives them a lot of flexibility. One of the...
Login or Create an Account to see details.
Value
Oracle Health charges for every little thing. It takes months to negotiate through because we get...
Login or Create an Account to see details.
Loyalty, Relationship
Right now, Oracle Health is engaged at the executive level, so that is starting to drive...
Login or Create an Account to see details.
Loyalty, Product
The Oracle Health products themselves work well. The problem around EHR Nursing Mobility is Wi-Fi....
Login or Create an Account to see details.
Loyalty, Relationship
Oracle Health could be more proactive by taking direction from their user groups, and I know they...
Login or Create an Account to see details.
Operations
I would like to be able to present a workflow or a use case to Oracle Health and have them push the...
Login or Create an Account to see details.
Loyalty, Relationship
The product quality of Inpatient Behavioral Health is climbing, so it is heading in the right...
Login or Create an Account to see details.
Relationship, Product
Cerner Patient Accounting is an unrefined product. There are a million things that we can do in it,...
Login or Create an Account to see details.
Relationship, Product
The annoying thing about Oracle Health's upgrades is that we had to take multiple upgrades in one...
Login or Create an Account to see details.
Loyalty
We have chosen to deintegrate the system with a lot of things because deintegrating isn't always the...
Login or Create an Account to see details.
Operations
There isn't really any training for the system. I think users can take a class, but we haven't sent...
Login or Create an Account to see details.
Product
I guess I would buy Cerner Patient Accounting again. We have done a lot of work on Cerner Patient...
Login or Create an Account to see details.
Product
I don't have doctors or nurses complaining about the inpatient side. Oracle Health's design on the...
Login or Create an Account to see details.
Product
I would like to see a better medication reconciliation process on the clinical side of the solution....
Login or Create an Account to see details.
Culture, Value
Oracle Health charges for everything. They are maybe worse than Cerner. I want to see the platforms...
Login or Create an Account to see details.
Product
The ambulatory coding is a bit of a nightmare. I don't think Oracle Health put enough automation...
Login or Create an Account to see details.
Culture, Product
Across the board, I would like to see a better invoicing methodology. I want to see advancements and...
Login or Create an Account to see details.
Loyalty, Relationship, Product
Oracle Health probably didn't realize they were going to have to rebuild a lot of the code...
Login or Create an Account to see details.
Loyalty, Product
Performance seems to be lacking a bit in terms of speed in the ambulatory space. On the doctor’s...
Login or Create an Account to see details.
Relationship
We struggle with support; there is less of a focus on it. This is not super surprising with Cerner...
Login or Create an Account to see details.
Loyalty, Relationship, Product
Things are better and worse in some areas than others. I believe Oracle Health is trying to play...
Login or Create an Account to see details.
Product
There are multiple ways to do things in the system. Sometimes that is good, but sometimes it makes...
Login or Create an Account to see details.
Product
Oracle Health's suite of mobile apps is a highlight. It puts things at the fingertips of providers...
Login or Create an Account to see details.
Product
At the end of the day, we take really good care of our patients using the system. The system's...
Login or Create an Account to see details.
Product
There are particular places and elements in the system that could be more streamlined. For example,...
Login or Create an Account to see details.
Relationship
I think staffing challenges are endemic across the country these days. It is tough to get enough...
Login or Create an Account to see details.
Culture, Value
I would say that the vendor doesn't charge us for every little thing, but there are additional...
Login or Create an Account to see details.
Loyalty
We will get on RevElate, but we don't want to be the first or last for that. We are pretty stable on...
Login or Create an Account to see details.
Loyalty, Product
As with most vendors, I always remain disappointed that financials come last on the development...
Login or Create an Account to see details.
Operations
When Oracle Health does releases, they could improve the training on the new functionality and best...
Login or Create an Account to see details.
Value
I would evaluate Oracle Health again. I would buy Cerner Patient Accounting again if I still felt it...
Login or Create an Account to see details.
Relationship
Since Oracle acquired Cerner, they have made many changes to the support model. We all hoped the...
Login or Create an Account to see details.
Relationship
I have very direct relationships with the leaders over at Oracle Health. I have a good relationship...
Login or Create an Account to see details.
Product
We used Oracle Health’s RHO for one of our upgrades, and it sucked.
Login or Create an Account to see details.
Product, Value
With PowerChart Ambulatory, the referral management is nice, but it is just not complete. Referrals...
Login or Create an Account to see details.
Operations
When we went live with CommunityWorks Clinical Suite, many other facilities in our area were also...
Login or Create an Account to see details.
Relationship
Just for regular everyday service, there is both a telephone process for entering a ticket as well...
Login or Create an Account to see details.
Culture, Value
One of the big things we were hoping for with CommunityWorks Clinical Suite was that we would be...
Login or Create an Account to see details.
Product
Our frontline staff and physicians are frustrated with the product and feel that it impedes their...
Login or Create an Account to see details.
Relationship
We do have what is called a client accountable executive who is our overall contact. This individual...
Login or Create an Account to see details.
Operations
The implementation of the CommunityWorks Clinical Suite product was extremely poor, and the ongoing...
Login or Create an Account to see details.
Operations, Product
For me, this solution is easy to navigate. It is easy to find things, and I know exactly where to...
Login or Create an Account to see details.
Value
In the past I have felt like part of the problem was that the vendor charged for every little thing,...
Login or Create an Account to see details.
Product
There are some things that I don't like in this solution. There are some things that we might have...
Login or Create an Account to see details.
Product
It seems like there are a lot of new tools out there that Oracle Health could perhaps leverage....
Login or Create an Account to see details.
Relationship, Operations
Since Oracle Health took over, I don't really have any frontline dealings with the vendor. We would...
Login or Create an Account to see details.
Relationship, Value
All support now just seems to be a process of putting in tickets and waiting, not hearing back, and...
Login or Create an Account to see details.
Product
I don't have any issues with this solution. We made some mistakes when we built it, but I don't...
Login or Create an Account to see details.
Product
I like that it doesn't take us too long to get somebody up to speed because the system is used...
Login or Create an Account to see details.
Culture, Loyalty, Relationship
I'm a little reserved on answering whether the vendor keeps all their promises. Under the Cerner...
Login or Create an Account to see details.
Operations
A lot of the vendor’s training opportunities require travel. I would like it if they had more...
Login or Create an Account to see details.
Loyalty, Value
The product does a good job of being a patient care system. It is a little click happy, but it puts...
Login or Create an Account to see details.
Value
Cost is certainly a consideration. The system costs a lot, and it doesn't do much more than our...
Login or Create an Account to see details.
Relationship
The support is bad. We can't call the vendor for the things that we used to. They reduced the amount...
Login or Create an Account to see details.
Relationship
The vendor has had hardware failures that have been kind of embarrassing for a very large company....
Login or Create an Account to see details.
Product
I would not buy this product again. We went backward in a lot of our abilities. That is just the...
Login or Create an Account to see details.
Loyalty, Value
Right now, Oracle Health Patient Portal is not so easy for patients because the upgraded portal...
Login or Create an Account to see details.
Product
Millennium PowerChart is a feature-rich solution. We can make it do anything, and it does a nice...
Login or Create an Account to see details.
Loyalty
We are considering continuing with Oracle Health because we have a significant investment in the...
Login or Create an Account to see details.
Culture, Loyalty
We are considering switching from Oracle Health because of the way they structure their contracts....
Login or Create an Account to see details.
Culture
Oracle Health Patient Portal works the way that Oracle Health said it was going to. But the other...
Login or Create an Account to see details.
Operations, Product
There isn't a lot of training for Oracle Health Patient Portal. For a patient to navigate Oracle...
Login or Create an Account to see details.
Loyalty, Relationship
Oracle Health is not proactive. Before all of our issues in the last year, I probably would have...
Login or Create an Account to see details.
Value
Oracle Health charging for everything is a big change that happened when Cerner went to Oracle...
Login or Create an Account to see details.
Product
With Oracle Health Patient Portal, with the regulations these days with results and patients, I like...
Login or Create an Account to see details.
Loyalty
The version of the Oracle Health Patient Portal doesn't have all the functionality that some other...
Login or Create an Account to see details.
Operations
I don't think Oracle Health does a really good job of training or retraining. They have some room...
Login or Create an Account to see details.
Relationship, Operations, Product
Oracle Health is a partner that is engaged and interested in the success of my practice. We have had...
Login or Create an Account to see details.
Product
The system is missing some functionality. We expected that it would count the visits in the rehab...
Login or Create an Account to see details.
Loyalty
Oracle Health is moving all their modules to be cloud based, and that will be a plus. That will...
Login or Create an Account to see details.
Relationship
I would be happier if Oracle Health's help didn't take as long. We are still navigating rough water....
Login or Create an Account to see details.
Relationship
When we first went live with the solution, I would have given Oracle Health full marks for support....
Login or Create an Account to see details.
Culture, Value
With Cerner, there is a charge for everything. Every time I turn around, there is a new charge for...
Login or Create an Account to see details.
Culture, Operations, Product
PowerChart Ambulatory is pretty easy to use. We have used it before, so we are pretty good with it....
Login or Create an Account to see details.
Loyalty, Relationship
Oracle Health has engineering teams and subject matter experts who are focused on the Cerner side of...
Login or Create an Account to see details.
Relationship, Product
Ever since Oracle purchased Cerner, the vendor's support and development have degraded quite a bit....
Login or Create an Account to see details.
Product
Integrations with Millennium PowerChart depend. There are certain things that Oracle Health does...
Login or Create an Account to see details.
Relationship
We would like Oracle Health's customer support people to get back to us. The vendor does a great job...
Login or Create an Account to see details.
Product
There are some ongoing design limitations that we have run into with Millennium PowerChart. The...
Login or Create an Account to see details.
Relationship
We get lots of flashes, distributions, and proactive things from Oracle Health. We have a whole list...
Login or Create an Account to see details.
Product
Millennium PowerChart is fairly straightforward. Oracle has an upgrade center, and they handle...
Login or Create an Account to see details.
Culture, Value
Even though we are already in their environment, if we add a different module from Oracle Health, we...
Login or Create an Account to see details.
Operations
Oracle Health could improve their implementation services by sticking to a timeline. That is the big...
Login or Create an Account to see details.
Product
Once EHR Nursing Mobility is working, it is great, and the data it gathers really helps create...
Login or Create an Account to see details.
Relationship
Oracle Health has a ticketing system that we have to log in to and put a ticket in. Their timeliness...
Login or Create an Account to see details.
Relationship
The people we are working with at Oracle Health who are trying to help us are easy to work with....
Login or Create an Account to see details.
Culture, Relationship
Oracle Health needs to be more candid about what they can and cannot do. We are a fast-growing...
Login or Create an Account to see details.
Operations, Product
Since the implementation, we are still struggling with CommunityWorks Financials. Things are not...
Login or Create an Account to see details.
Relationship, Operations
I hate Oracle Health's support after a go-live. They are awful. During our entire go-live, as we...
Login or Create an Account to see details.
Loyalty, Product
CommunityWorks Clinical Suite doesn't quite meet our needs because we are still learning. It will...
Login or Create an Account to see details.
Culture
We had issues on CommunityWorks Clinicals Suite that we have worked out, but I think that Oracle...
Login or Create an Account to see details.
Loyalty, Product
We are on the most current version because CommunityWorks Clinical Suite is a standard platform, so...
Login or Create an Account to see details.
Operations, Product
CommunityWorks Clinical Suite is the best that is out there for our hospital size. What we came from...
Login or Create an Account to see details.
Relationship
Support is one of Oracle Health's biggest areas for improvement. I have a full-time employee...
Login or Create an Account to see details.
Loyalty
Millennium PowerChart is pretty effective as a clinical system but is terrible and significantly...
Login or Create an Account to see details.
Loyalty
Oracle Health's road map is not completely clear about the future of the system in its current form....
Login or Create an Account to see details.
Culture
Invoicing and contracting are issues in Millennium PowerChart. All of our Cerner contracts have been...
Login or Create an Account to see details.
Loyalty
If we were starting from scratch with a new health system and had to pick a vendor, we would pick...
Login or Create an Account to see details.
Loyalty, Relationship
Oracle Health keeps most of their promises. We do a lot of work with them on bringing external data...
Login or Create an Account to see details.
Loyalty
Part of our organizational strategy is to align Millennium PowerChart with ERP systems, supply...
Login or Create an Account to see details.
Relationship, Product
Usability is the main thing Oracle Health needs to improve, but they seem to be getting better. A...
Login or Create an Account to see details.
Relationship, Value
The analyst build tools in the solution are antiquated, time consuming, and unintuitive. Oracle...
Login or Create an Account to see details.
Operations, Product
Integration is challenging. One project we had was an interoperability project that went terribly....
Login or Create an Account to see details.
Product
Knowing what I know now, the recent trend is after acquiring Cerner, Oracle Health seems to have a...
Login or Create an Account to see details.
Culture
We are in some disputes with Oracle Health. It is hard to trust the things that are said to us...
Login or Create an Account to see details.
Value
The vendor’s prices have certainly gone up, and I don't necessarily feel like the value that we...
Login or Create an Account to see details.
Loyalty, Relationship
For a long time, I thought Cerner, prior to being acquired by Oracle Health, was the real innovator...
Login or Create an Account to see details.
Culture, Loyalty
We are heavily considering making the product part of our long-term plans. We need to see some more...
Login or Create an Account to see details.
Relationship
Our client executive is heavily involved. Above them, the ability to solve problems seems to wane.
Login or Create an Account to see details.
Product
Cerner still has some growing to do. Some of their things don't make sense. The system could be a...
Login or Create an Account to see details.
Relationship
The vendor’s support service could be better. I would like to see quicker response times and...
Login or Create an Account to see details.
Product
Oracle Health can customize what we need to serve our population in the best way possible. The...
Login or Create an Account to see details.
Relationship, Product
It seems that when there are integration issues, like with stability and reliability, there is a...
Login or Create an Account to see details.
Product, Value
We have seen multiple patients at this point who were diagnosed with something very difficult to...
Login or Create an Account to see details.
Operations
To use this solution, we really need training and report output. If we are not in there frequently...
Login or Create an Account to see details.
Product
The reporting training could be more robust so that we can get useful data out of the system in a...
Login or Create an Account to see details.
Culture, Value
There are frequently new packages and things being offered by Oracle Health. We are not taking...
Login or Create an Account to see details.
Relationship
Oracle Health has been very inclusive within the project overall. The solution also definitely...
Login or Create an Account to see details.
Product
I would say the greatest points of success we have seen with HealtheRegistries revolve around the...
Login or Create an Account to see details.
Relationship
Our facility has a person from Cerner who is contractually obligated to work on things from us for a...
Login or Create an Account to see details.
Operations
Training may be kind of a weakness for Cerner. Cerner will often send out a big data dump out of...
Login or Create an Account to see details.
Relationship
Our ability to work with people from Cerner who are empowered to solve our problems is a little low....
Login or Create an Account to see details.
Relationship
Honestly, I don't think that Cerner tries that hard. One excuse they like to use is that they can't...
Login or Create an Account to see details.
Loyalty
Cerner is part of our long-term plans. It is difficult to make a commitment to something as big as a...
Login or Create an Account to see details.
Product
For the most part, CommunityWorks Clinical Suite is a very usable, relatively intuitive system. Its...
Login or Create an Account to see details.
Relationship, Product
Cerner could improve their service by making things more usable. We would like to be able to revisit...
Login or Create an Account to see details.
Loyalty, Product
I have worked with Cerner's and Epic's systems for most of my career, and then I went to...
Login or Create an Account to see details.
Culture, Product
I would probably tell an organization looking at CommunityWorks Clinical Suite that when they start...
Login or Create an Account to see details.
Culture, Loyalty
I think Oracle Health is going to make a change. I want to see what Oracle Health will do with the...
Login or Create an Account to see details.
Operations, Product
CommunityWorks Clinical Suite isn't a hard system to learn.
Login or Create an Account to see details.
Operations
Cerner doesn't offer ongoing training. Training would absolutely be beneficial, especially since we...
Login or Create an Account to see details.
Product
Cerner Patient Accounting struggles to integrate with other vendors' systems. We have our...
Login or Create an Account to see details.
Product
On the claim side of Cerner Patient Accounting, the system's design is pretty good. It is user...
Login or Create an Account to see details.
Product
With Cerner Patient Accounting, we have had to train ourselves on so many things. That has been...
Login or Create an Account to see details.
Relationship
For Cerner, when we need something to get done, updated, or changed, the vendor will call it a...
Login or Create an Account to see details.
Relationship
The only time I saw Cerner come to talk to us about our needs since I have been at my organization,...
Login or Create an Account to see details.
Operations
Organizations considering Cerner Patient Accounting need to make sure that their explanations of...
Login or Create an Account to see details.
Relationship
We have a lot of issues that have been outstanding for a very long time that Oracle Health hasn't...
Login or Create an Account to see details.
Loyalty
Oracle Health is getting ready to come up with a new product that we are going to be transitioning...
Login or Create an Account to see details.
Relationship
The vendor is getting fast in terms of support and stuff like that. They are moving faster on...
Login or Create an Account to see details.
Operations
To improve, the vendor needs to make sure their staff has knowledge of the actual healthcare...
Login or Create an Account to see details.
Operations
We are going through an uplift right now. It is basically a big optimization, and it has been great....
Login or Create an Account to see details.
Culture, Value
Things have gotten more expensive with how Oracle Health has taken over, and that may just be a sign...
Login or Create an Account to see details.
Operations, Product
The product is easy to use. We can take a new user, and it doesn't take them a long time to get...
Login or Create an Account to see details.
Relationship
The vendor needs to work on support. Some of it has been offloaded overseas, and that makes things...
Login or Create an Account to see details.
Loyalty, Product
Sometimes organizations don't know what they don't know from other companies, but we have had...
Login or Create an Account to see details.
Product
One of the product’s biggest strengths is reliability. Each time we have an update or maintenance,...
Login or Create an Account to see details.
Culture
With Oracle Health, every opportunity is a sale opportunity. They will promote certain aspects,...
Login or Create an Account to see details.
Product
Cerner's product was engineered and developed for an acute space, not an ambulatory space, and the...
Login or Create an Account to see details.
Relationship
Our state has some legislation regarding certain things we are required to document in our EHR, but...
Login or Create an Account to see details.
Relationship
Oracle Health is not consistent in delivering what they have promised to deliver. They are very slow...
Login or Create an Account to see details.
Operations, Product
The product has a lot of information. The vendor tracks everything. Their audit trail construction...
Login or Create an Account to see details.
Loyalty, Product
The searchability from a user's perspective isn't there. We just have to know where things are to...
Login or Create an Account to see details.
Loyalty, Product
The next phase of what we are trying to do is make more of our third-party connectivity in real time...
Login or Create an Account to see details.
Loyalty, Relationship
We have made requests, but we are giving the vendor a year because they are in transition to Oracle...
Login or Create an Account to see details.
Product
We are in the cloud. We are part of a shared space up there, so a lot of the upgrades are for other...
Login or Create an Account to see details.
Relationship, Operations
The transition from Cerner to Oracle Health has been really rocky, and I knew that the organization...
Login or Create an Account to see details.
Loyalty
We partly moved to another platform because an application that Cerner had just wasn’t up to what we...
Login or Create an Account to see details.
Loyalty
Another organization isn't going to be able to host us for much longer, so we will have to switch to...
Login or Create an Account to see details.
Relationship, Operations
In terms of support, Oracle Health's service hasn't been the best or most knowledgeable when trying...
Login or Create an Account to see details.
Culture
I have invoices that are years old that I cannot get anybody at Oracle Health to rectify because...
Login or Create an Account to see details.
Loyalty, Relationship
Ever since Cerner announced that they were going to go through an acquisition, they put everything...
Login or Create an Account to see details.
Product
Oracle Health Patient Portal really lacks functionality. We actually have been using a third party...
Login or Create an Account to see details.
Product
The biggest area that would be my biggest complaint with Oracle Health is what they lack in...
Login or Create an Account to see details.
Product
I think Oracle Health's clinically driven revenue cycle is very frustrating from a coder's...
Login or Create an Account to see details.
Relationship, Operations
During the acquisition where Oracle Health was purchasing Cerner, we lost a lot of the staff that...
Login or Create an Account to see details.
Loyalty
We had a multitude of different systems across different platforms that we narrowed down into one...
Login or Create an Account to see details.
Loyalty
I would like to see Millennium PowerChart's slow road map improved. We are in the process of moving...
Login or Create an Account to see details.
Loyalty, Value
If I were talking to a smaller hospital system that was looking to use something cheap and if they...
Login or Create an Account to see details.
Value
Our run rate on Millennium PowerChart is probably close to what our run rate would be on other...
Login or Create an Account to see details.
Relationship, Product
It isn’t like Oracle Health doesn’t mean well, but really moving the needle in healthcare takes a...
Login or Create an Account to see details.
Loyalty, Product
We have talked with Oracle Health about their vision. We have looked at their planned portfolio of...
Login or Create an Account to see details.
Product
The biggest burden that clinicians have is the clinical documentation burden. So the digital...
Login or Create an Account to see details.
Loyalty, Relationship
Oracle Health has gotten worse over the past few months because it is not clear who is in the...
Login or Create an Account to see details.
Value
The product is not very difficult to use for patients. It is not exceptional, but it is fine. For...
Login or Create an Account to see details.
Product
One thing that I hear from our behavioral science folks is that they like the system. They initially...
Login or Create an Account to see details.
Relationship
Oracle Health's support has been very strong for our go-lives. I think that the vendor has been very...
Login or Create an Account to see details.
Value
Increasingly, our answer to whether Oracle Health delivers new technology that meets our needs is a...
Login or Create an Account to see details.
Loyalty, Relationship, Product
My sense of Inpatient Behavioral Health is that Oracle Health is starting to figure things out. They...
Login or Create an Account to see details.
Culture, Value
Oracle Health keeps all of their promises on the inpatient side. I feel less nickel-and-dimed with...
Login or Create an Account to see details.
Loyalty, Product
We heard in our survey results that different products don't talk to each other, including...
Login or Create an Account to see details.
Product
As a whole product, I think Millennium PowerChart is at a strong, high rating for the functionality...
Login or Create an Account to see details.
Loyalty, Relationship
I have seen a lot more executive involvement from the vendor than I used to. I think the vendor...
Login or Create an Account to see details.
Loyalty, Product
If I were in the market for a new ambulatory EMR today, I would still have Oracle Health at the top...
Login or Create an Account to see details.
Loyalty, Operations
In terms of training, Oracle Health is probably still in that middle range because we are still...
Login or Create an Account to see details.
Operations, Product
Part of the product's lower ease of use is self-imposed. We have not taught our clinicians some of...
Login or Create an Account to see details.
Relationship
Oracle Health's support is getting better. Instead of having a dedicated support team with servers...
Login or Create an Account to see details.
Culture, Value
Oracle Health is increasingly keeping their promises on the ambulatory side. That is an Oracle...
Login or Create an Account to see details.
Loyalty, Product
Generally, the views, templates, orders, and preference lists are less HTML based and more difficult...
Login or Create an Account to see details.
Loyalty, Product
We have the system really well tooled for a certain area, and there will be a bit of a step back...
Login or Create an Account to see details.
Relationship, Product
Oracle Health doesn’t keep promises to perform required upgrades at the home-based city level to...
Login or Create an Account to see details.
Product
The worst things in Oracle Health's system are ambulatory scheduling efficiencies, interoperability...
Login or Create an Account to see details.
Operations, Value
With the system, we have improved the physician and nurse experience by targeting individualized...
Login or Create an Account to see details.
Relationship, Product
Oracle Health supports our integration goals. However, we don't use a lot of the things that they...
Login or Create an Account to see details.
Relationship
Executive involvement is one area where Oracle Health has been good for us. We have had a good...
Login or Create an Account to see details.
Relationship
When we were going to make a change with Oracle Health, they didn't have the functionalities...
Login or Create an Account to see details.
Loyalty
We are moving away from Millennium PowerChart. We have struggled with Cerner for years as we have...
Login or Create an Account to see details.
Loyalty
Because of the acquisition of Cerner, Oracle Health is going more heavily into technology. They want...
Login or Create an Account to see details.
Loyalty
The presentation of Oracle Health’s road map is nice, and the communication is fine, but I’m...
Login or Create an Account to see details.
Relationship, Value
For anything that has to go internally to Cerner for a response, we are constantly asking whether we...
Login or Create an Account to see details.
Culture, Operations
If I were talking to someone considering going with Cerner Patient Accounting, I would tell them not...
Login or Create an Account to see details.
Relationship
We have some issues with Cerner, but they are the same old thing. Cerner kept pushing for this...
Login or Create an Account to see details.
Loyalty, Product
I know that Epic is the big contender with Cerner. I have only seen Epic's system a little, and I...
Login or Create an Account to see details.
Relationship, Product
Cerner innovates, although I haven't seen any major things lately. I know they have done a couple of...
Login or Create an Account to see details.
Relationship
Oracle Health's executive involvement has been middle of the road.
Login or Create an Account to see details.
Loyalty
With the transition to Oracle Health, there is a tremendous amount of talent, much bigger than...
Login or Create an Account to see details.
Loyalty, Product
I think Millennium PowerChart is a very typical solution. It is fine, but there is definitely a lot...
Login or Create an Account to see details.
Product
The biggest strength of HealtheIntent is direct access to query the data ourselves. It is very...
Login or Create an Account to see details.
Relationship, Product
The analytics are not as user friendly and not as intuitive as we would like when it comes to the...
Login or Create an Account to see details.
Operations
To improve the implementation process for upgrades, Oracle Health could have more communication and...
Login or Create an Account to see details.
Relationship, Operations
Oracle Health supports us well in upgrades. They do preparation work with us. In our last upgrade,...
Login or Create an Account to see details.
Loyalty
We are leaving Millennium PowerChart because our new leaders like a different vendor. Also, things...
Login or Create an Account to see details.
Relationship
When we log tickets, it sometimes takes longer for Oracle Health to understand what we are saying...
Login or Create an Account to see details.
Product
Cerner's laboratory solution is integrated nicely and smoothly with Millennial PowerChart, and there...
Login or Create an Account to see details.
Operations, Product
We get a lot of upgrades. The vendor tends to want to fix something and then breaks every other...
Login or Create an Account to see details.
Product
Currently, the providers seem to be able to maneuver the product pretty well. It is set up okay, and...
Login or Create an Account to see details.
Product
I wouldn’t buy the product again. If someone is a back-end pencil pusher, the system is fumbly and...
Login or Create an Account to see details.
Operations
The providers need a little more training on how to use some of the things, how to correct things,...
Login or Create an Account to see details.
Product
There are features that Oracle Health talks about that don't work in Millennium PowerChart. AI is...
Login or Create an Account to see details.
Relationship, Product
We are able to get to Oracle Health’s executives. That is good, but we are not seeing movement in...
Login or Create an Account to see details.
Loyalty, Product
Oracle Health has done a better job recently of communicating their vision and where they are going....
Login or Create an Account to see details.
Relationship
Oracle Health shared their road map about what was already GA and what is coming, and they did...
Login or Create an Account to see details.
Product
In our markets, we need to get our clinical teams on the same record for acute care and ambulatory,...
Login or Create an Account to see details.
Relationship
We have had a very good hosting experience in Cerner's remote-hosted option, and we just don't want...
Login or Create an Account to see details.
Relationship, Product
Oracle Health has great engineers. The vendor needs to ensure they engage their customers like us in...
Login or Create an Account to see details.
Loyalty, Product
Oracle Health supports things from a behavioral health integration perspective. From a standalone...
Login or Create an Account to see details.
Relationship
The vendor really has to make sure they don't mess up anything from a business relationship...
Login or Create an Account to see details.
Relationship
Oracle Health’s support was one of the first things that deteriorated, but it has improved. Their...
Login or Create an Account to see details.
Product
I need to see Oracle Health deliver on four priorities from a product perspective. First is the...
Login or Create an Account to see details.
Loyalty
Oracle Health is delivering what they started to articulate they were going to deliver last year. We...
Login or Create an Account to see details.
Culture, Product, Value
There are so many promises out there right now on the priorities we have. Our contracts don't let...
Login or Create an Account to see details.
Relationship, Product
We use a third-party managed services vendor for Oracle Health application management services, and...
Login or Create an Account to see details.
Loyalty, Relationship, Product
Oracle Health has communicated their vision for the future well. In terms of our priorities, the...
Login or Create an Account to see details.
Relationship
An executive at Oracle Health left, and it is unclear whether the new executive is going to be an...
Login or Create an Account to see details.
Loyalty, Relationship
Balancing the fact Oracle Health is making progress on these road maps, it is still difficult to get...
Login or Create an Account to see details.
Operations, Value
If we want to do anything with Cerner that integrates, they charge us for that integration. So we...
Login or Create an Account to see details.
Loyalty
A company is only as good as their weakest link, and the problem with Cerner right now is Cerner...
Login or Create an Account to see details.
Relationship, Value
Cerner is legendary for nickel-and-diming; it is their middle name. If it sounds like we have a...
Login or Create an Account to see details.
Culture, Product, Value
Cerner is a good marketing company, but the product doesn't live up to the marketing. Cerner Patient...
Login or Create an Account to see details.
Product
Millennium PowerChart is a great clinical product. It has good coverage. The recent upgrades from...
Login or Create an Account to see details.
Operations, Product
Millennium PowerChart is not intuitive. Even though it has been around forever, it still takes quite...
Login or Create an Account to see details.
Loyalty, Relationship
At this point, continuing with Cerner was not a good deal for the hospital versus going to another...
Login or Create an Account to see details.
Relationship
Oracle Health has some room for improvement when it comes to troubleshooting and resolving issues...
Login or Create an Account to see details.
Loyalty, Relationship, Product
There are changes coming to the system's interface and to Cerner, but those changes have been...
Login or Create an Account to see details.
Loyalty, Product
Oracle Health's delivery of code has improved. We just did an upgrade, and that upgrade was...
Login or Create an Account to see details.
Operations, Product
PowerChart Ambulatory is hard for our ambulatory physicians to learn to use. We have spent many...
Login or Create an Account to see details.
Relationship, Operations, Product
The legacy Cerner approach was not to do everything. Cerner wasn't like Epic, who had a product for...
Login or Create an Account to see details.
Loyalty, Relationship, Product
The vendor's CDA things aren't exciting. Epic has much bigger partnerships there, and they are doing...
Login or Create an Account to see details.
Product
Our care providers and consumers who use Oracle Health's platforms say that those platforms aren't...
Login or Create an Account to see details.
Relationship
The things we need from Cerner aren't very different this year than they have been in years past. We...
Login or Create an Account to see details.
Loyalty, Relationship
Oracle Health's vision is all high-level puffery. I love their focus on interoperability, open APIs,...
Login or Create an Account to see details.
Relationship
Oracle Health is trying to cling to us with a white-knuckle hold. They are meeting with our senior...
Login or Create an Account to see details.
Loyalty
Over the next year, I think that Oracle Health will keep up their death spiral. They keep falling...
Login or Create an Account to see details.
Relationship
Oracle Health needs to listen to us and understand what our problems are. The vendor has lost so...
Login or Create an Account to see details.
Product
Millennium PowerChart is really good. We are able to build out new things to support our regulatory...
Login or Create an Account to see details.
Relationship
I have spent some time with a fair number of other Cerner clients recently, and it sure would be...
Login or Create an Account to see details.
Loyalty, Product
Oracle Health has talked about the bedside and the back room, and they have all the capability for...
Login or Create an Account to see details.
Product
We get generic complaints about PowerChart Ambulatory being too complicated.
Login or Create an Account to see details.
Relationship
There are a handful of folks at Oracle Health who, if we talk to them, are very helpful. But as a...
Login or Create an Account to see details.
Culture
There is a lot of stuff in the pipeline from Oracle Health, but we have seen very little so far. I'm...
Login or Create an Account to see details.
Relationship, Operations
The vendor's implementation services could be better because they have had some pretty high staffing...
Login or Create an Account to see details.
Product
The integration could be better, and that is primarily because we are the ones who have done a lot...
Login or Create an Account to see details.
Loyalty, Value
We were considering moving to Epic, but we decided to stay with Cerner because of finances and the...
Login or Create an Account to see details.
Loyalty, Product
The product is stable and reliable. It isn't as feature rich or user friendly as it could be. We...
Login or Create an Account to see details.
Operations
For others who are looking into Millennium PowerChart, my advice would be to make sure they pay...
Login or Create an Account to see details.
Loyalty
Oracle Health is doing better this year at delivering new technology than they have in the past....
Login or Create an Account to see details.
Loyalty
The vendor's ability to drive tangible outcomes will rate middle of the road until Cerner makes the...
Login or Create an Account to see details.
Value
Cerner does charge for every little thing. They may have functionality with one of their preferred...
Login or Create an Account to see details.
Product
We struggle a bit more than others because we took what another organization had initially. If we...
Login or Create an Account to see details.
Culture
Oracle Health has struggled with staffing. We use their support services. We have been on the system...
Login or Create an Account to see details.
Relationship
The people we work with at Oracle Health have to take a lot back to their leadership, but I really...
Login or Create an Account to see details.
Relationship
Oracle Health has done well with keeping all their promises. Even though I have said I would not go...
Login or Create an Account to see details.
Product
The product is easy to use. All of our information can be right there with just a few clicks of a...
Login or Create an Account to see details.
Operations, Product
It takes a while to learn to use the product because there is a lot to learn. There is a lot of...
Login or Create an Account to see details.
Relationship
Unfortunately, Oracle Health is a little more difficult to work with. Oracle Health does charge for...
Login or Create an Account to see details.
Culture, Operations, Product
Luckily, I'm not involved in the system's upgrades, but I always hear from the IT team about them....
Login or Create an Account to see details.
Product
I like Millennium PowerChart, but sometimes it is too clinical based, and coding is not always...
Login or Create an Account to see details.
Product
The ball has really dropped with CommunityWorks Clinical Suite. We are not receiving updates and...
Login or Create an Account to see details.
Value
Anytime we want something, it comes at a significant fee. Any of our expectations of things that...
Login or Create an Account to see details.
Loyalty
We will not be continuing to use Oracle Health's service.
Login or Create an Account to see details.
Relationship
Initially, we struggled with putting in tickets to have something changed or updated in...
Login or Create an Account to see details.
Product
I would love the product to have some integrated AI tools, and currently, there are pretty much...
Login or Create an Account to see details.
Operations
Even though we have been a long-standing client, we learned a lot of new things from the vendor's...
Login or Create an Account to see details.
Product
Overall, our experience with HealtheIntent has been great. I love the platform. Even though we have...
Login or Create an Account to see details.
Product
Someone considering EHR Nursing Mobility should really take in what the system has. Also, especially...
Login or Create an Account to see details.
Relationship
When Oracle Health bought Cerner, I thought that it might improve proactivity, but I don't feel like...
Login or Create an Account to see details.
Relationship
Oracle Health needs to be aware of things that are going to break and issues that are going to...
Login or Create an Account to see details.
Product
Pulling reports in the system is a pretty simple process. I haven't had any issues with that.
Login or Create an Account to see details.
Value
We pay for extra oversight in some areas, so we do get advanced notice on some problems.
Login or Create an Account to see details.
Loyalty
Why we are moving away from the solution has a lot to do with the vendor's instability and the whole...
Login or Create an Account to see details.
Product
Oracle Health Patient Portal is very good. It is difficult to give the vendor bad marks on the...
Login or Create an Account to see details.
Product
Oracle Health’s upgrades really don't come with much new feature functionality. I don’t see much new...
Login or Create an Account to see details.
Relationship
I have complaints about ongoing support and responsiveness since Oracle Health purchased Cerner....
Login or Create an Account to see details.
Operations
We have done a few recent upgrades for Millennium PowerChart. Oracle Health was available for the...
Login or Create an Account to see details.
Operations, Product
When Oracle Health built their system, they didn't put it in the cloud, and that caused slowness....
Login or Create an Account to see details.
Relationship
I don't think Oracle Health has been very proactive about a lot of things. There are things that we...
Login or Create an Account to see details.
Culture, Value
Oracle Health is trying to make money, like a lot of organizations, and I don't think that our...
Login or Create an Account to see details.
Product, Value
Oracle Health has outcomes that they want to meet. Those outcomes are tangible. The vendor wants to...
Login or Create an Account to see details.
Culture
For Oracle Health, it is hard because there are different projects. Some are okay, and others are...
Login or Create an Account to see details.
Loyalty, Relationship, Product
Oracle Health has done a lot in the support realm. They added an app within the patient chart so...
Login or Create an Account to see details.
Loyalty, Relationship
With Oracle Health, we have a very responsive team that works with us closely to make sure we have...
Login or Create an Account to see details.
Product
The actual integration in Millennium PowerChart is good; the only issue is the lag time. We can do...
Login or Create an Account to see details.
Relationship
Oracle Health does a lot of email notification overload. When new things, which they call flashes,...
Login or Create an Account to see details.
Relationship, Product
Because we are in a shared domain, Oracle can make some changes that facilities request, but other...
Login or Create an Account to see details.
Relationship, Operations
Oracle Health has learning journeys, which are Adobe Captivate–type things. Oracle Health doesn't...
Login or Create an Account to see details.
Loyalty, Relationship, Operations, Product
Due to improvements that another vendor has made as well as changes within Oracle Health, it would...
Login or Create an Account to see details.
Operations, Product
We have a couple of new x-ray tests or lab tests that nobody in the domain has asked for yet, and...
Login or Create an Account to see details.
Loyalty, Relationship
The vendor's website has changed as they are transitioning, and that makes sense. Oracle Health is...
Login or Create an Account to see details.
Product
The vendor has put unified reporting and analytics on the back burner, but they keep touting this...
Login or Create an Account to see details.
Loyalty, Product
Previously, I had people who knew what to do with the solution, and they just needed the tools to...
Login or Create an Account to see details.
Relationship
Oracle Health made a drastic change last year. There used to be an SSO assigned to each account, and...
Login or Create an Account to see details.
Relationship, Product
Oracle Health has done a couple of things over the last year that have been positive. They can...
Login or Create an Account to see details.
Product
Millennium PowerChart does what it needs to do. It gets the job done; I'll put it that way. I don't...
Login or Create an Account to see details.
Product
Some of Millennium PowerChart’s reporting is nonexistent or hard to get to. The product could be...
Login or Create an Account to see details.
Product
The Millennium PowerChart system is large, and it is missing many things, and part of that is due to...
Login or Create an Account to see details.
Relationship
Our Oracle Health application management services person will let us know anytime they have an issue...
Login or Create an Account to see details.
Culture, Operations
One shortcoming of Millennium PowerChart is that the salespeople are not very aware of what the...
Login or Create an Account to see details.
Product
I don't know that I would recommend the Millennium PowerChart system. I like its flexibility, and...
Login or Create an Account to see details.
Relationship
Support for the Millennium PowerChart solution is typically handled through the application...
Login or Create an Account to see details.
Operations, Product
Millennium PowerChart requires substantial training. The system does have some newer things, like...
Login or Create an Account to see details.
Relationship, Product
We had delays that lasted a few months during a recent Millennium PowerChart upgrade. When we went...
Login or Create an Account to see details.
Loyalty, Relationship
In the past, I was more optimistic with Millennium PowerChart, but I don't have any optimism that...
Login or Create an Account to see details.
Culture, Value
With Millennium PowerChart, there are plenty of freebies. For example, we can download packages and...
Login or Create an Account to see details.
Loyalty, Relationship
Oracle Health has stalled providing new technology for the Millennium PowerChart system. We hear...
Login or Create an Account to see details.
Relationship
When we need support from Cerner, we have to jump through a lot of hoops to get things going....
Login or Create an Account to see details.
Relationship, Product
Cerner actually does a pretty good job with interoperability, but there are also some things lacking...
Login or Create an Account to see details.
Relationship, Product
Maybe Cerner doesn't have a full understanding of our current Cerner environment. People can tweak...
Login or Create an Account to see details.
Product
With Cerner, one of our big pain points is all the manual interventions we have primarily for our...
Login or Create an Account to see details.
Loyalty, Product
We have been making updates to the system, and things have been bumpy but good. There are lots of...
Login or Create an Account to see details.
Relationship, Operations
Cerner never keeps development timelines, implements things on time, or resolves concerns they...
Login or Create an Account to see details.
Loyalty, Relationship
Oracle Health is going through their big transition from Cerner to Oracle Health. With that...
Login or Create an Account to see details.
Loyalty
The Cerner product is like an Android product in that we can get full access and we can do whatever...
Login or Create an Account to see details.
Loyalty
I feel like Cerner is pulling back. It will be interesting to see whether Oracle Health really...
Login or Create an Account to see details.
Loyalty
It would be helpful if Oracle Health were to keep some of their promises about things that are...
Login or Create an Account to see details.
Culture, Operations, Product
Our financial system is a mess. We have a lot of issues with the vendor's billing rules and claims...
Login or Create an Account to see details.
Product
Oracle Health is doing really well with integrations and interoperability.
Login or Create an Account to see details.
Operations
Some of the implementation challenges with Oracle Health include not following through and not...
Login or Create an Account to see details.
Product
We like Millennium PowerChart because of its flexibility, ability to customize workflows, and...
Login or Create an Account to see details.
Product
The registration and the clinical portions of Millennium PowerChart are fine. But sometimes charges...
Login or Create an Account to see details.
Value
For the amount of money we pay to Oracle Health yearly, we don’t feel as though we should have to...
Login or Create an Account to see details.
Relationship
Almost everything is based on a ticket system for Oracle Health’s customer support, and that is...
Login or Create an Account to see details.
Product, Value
It is nice that the system provides an integrated mobile platform that our nurses can interact with....
Login or Create an Account to see details.
Product
Our problem with the solution is that Oracle Health can't seem to get the system's medication...
Login or Create an Account to see details.
Relationship
On the Oracle Health side, the vendor's support has been spotty and delayed over the past year....
Login or Create an Account to see details.
Loyalty, Relationship
Oracle Health likes to make a lot of promises, and they haven't ever been able to keep many of those...
Login or Create an Account to see details.
Relationship
We haven’t seen any huge changes with the product itself or in working with Oracle Health in the...
Login or Create an Account to see details.
Loyalty
I don't see us moving away from Oracle Health. There are not really a lot of options that offer as...
Login or Create an Account to see details.
Culture, Value
Oracle Health charges for every little thing. Their pricing went up and has been a lot higher since...
Login or Create an Account to see details.
Relationship
We have one main executive that we deal with, and they try really hard. But they just don't get very...
Login or Create an Account to see details.
Relationship
If the consultants working at Oracle Health actually knew about the product, that would be very...
Login or Create an Account to see details.
Relationship
Fortunately, for the EHR Nursing Mobility tool, we haven't needed a whole lot of support from Oracle...
Login or Create an Account to see details.
Operations, Product
The EHR Nursing Mobility tool is not complex, so missing training opportunities is a choice, not a...
Login or Create an Account to see details.
Culture, Product
What Oracle Health gave us with EHR Nursing Mobility is very bare bones, and there are a couple of...
Login or Create an Account to see details.
Loyalty, Product
The EHR Nursing Mobility tool has been very helpful. It is easy to use, and giving providers that...
Login or Create an Account to see details.
Operations, Product
We just had nothing but problems with the Oracle Health implementation. The problem with...
Login or Create an Account to see details.
Culture, Value
Cerner was supposed to get things done and fixed, and I don't know whether it was just because of...
Login or Create an Account to see details.
Culture, Relationship
When it comes to keeping promises, Oracle Health will say that they are going to make a certain...
Login or Create an Account to see details.
Relationship, Value
Oracle Health charges for little things more than one of our other vendors does. I have had worse...
Login or Create an Account to see details.
Operations
The vendor's updates haven't been bad, but we purposely didn't have Oracle Health do our initial training....
Login or Create an Account to see details.
Product
I would share with a peer that Oracle Health has a lot of work to do. Users could make their patient...
Login or Create an Account to see details.
Relationship, Product
CommunityWorks Clinical Suite doesn't have certain robust things that every hospital needs, like the...
Login or Create an Account to see details.
Product
One of the system's weaknesses is that there are so many different perspectives in it. A physician...
Login or Create an Account to see details.
Culture, Relationship
Oracle Health doesn't always keep their promises. They will say that they can do something, and then...
Login or Create an Account to see details.
Operations, Product
We have had the system for several years, and we becoming familiar with it and how to manage it. We...
Login or Create an Account to see details.
Product
There is a lot of information in the system, and if we are not careful, we can create problems for...
Login or Create an Account to see details.
Operations, Value
I don't know whether Oracle Health ever tries to avoid charging for things. They are always willing...
Login or Create an Account to see details.
Relationship
The Cerner folks trip over themselves sometimes and say Cerner when they mean to say Oracle Health....
Login or Create an Account to see details.
Loyalty, Product
The vendor is working on updating the platform and merging things into one system. Right now, they...
Login or Create an Account to see details.
Product
We would like a portal for our payers because we don't have that today. We have payers going...
Login or Create an Account to see details.
Relationship, Operations
The upgrades have months' worth of building and testing. We have to do a lot of modifications...
Login or Create an Account to see details.
Relationship, Product
There is a lot involved because of the monstrosity that has been created within the application....
Login or Create an Account to see details.
Culture, Loyalty
We get log messages from Oracle Health, and those are fed into our patient privacy solution. The log...
Login or Create an Account to see details.
Product
Our patients struggle a little with Oracle Health Patient Portal. Sometimes, the system will send a...
Login or Create an Account to see details.
Loyalty, Product
We have been struggling with Oracle Health this year. We try to push a lot of documentation into the...
Login or Create an Account to see details.
Product
I like the fact that we can send patients to the system so that they don't have to call our office.
Login or Create an Account to see details.
Product
I like that everything is up front in Oracle Health Practice Management. We don't have to go to a...
Login or Create an Account to see details.
Product
There are a lot of issues in Oracle Health Practice Management with old health plans. It will fire...
Login or Create an Account to see details.
Relationship
Oracle Health's teams, especially the regulatory teams, are working together to push the...
Login or Create an Account to see details.
Relationship, Product
Oracle Health is trying to deliver new technology, but sometimes they miss the mark. However, the...
Login or Create an Account to see details.
Product
I would like to see more integration between PowerChart Ambulatory and Oracle Health Practice...
Login or Create an Account to see details.
Operations, Product
The Cerner solution isn't very intuitive. When we onboard new nurses, we don't have Cerner do their...
Login or Create an Account to see details.
Relationship, Operations
We have experts who are trained here, but trying to get ahold of the actual Cerner company is not...
Login or Create an Account to see details.
Operations, Product
Millennium PowerChart is a good, if not somewhat limited, system once we learn how to use it. There...
Login or Create an Account to see details.
Product
If the choice were up to me, I wouldn't buy Millennium PowerChart again. I don't think the system...
Login or Create an Account to see details.
Value
Oracle Health doesn't avoid charging for every little thing. Every time we make any kind of change,...
Login or Create an Account to see details.
Operations, Product
Our last upgrade for Millennium PowerChart went very well. We haven't had major problems with...
Login or Create an Account to see details.
Value
I don't know whether we have received our money's worth from the system. It just transforms paper...
Login or Create an Account to see details.
Relationship, Operations
Oracle Health hasn't changed their EHR much. We mostly have reservations with the vendor's support...
Login or Create an Account to see details.
Culture, Relationship
Our IT counterparts are highly frustrated with the service they are receiving. For example, when we...
Login or Create an Account to see details.
Culture, Relationship
The vendor sometimes releases components for the system that aren't generally available at that...
Login or Create an Account to see details.
Operations, Product
I don't really like Millennium PowerChart very much. If a user doesn't really understand how...
Login or Create an Account to see details.
Operations
We have departments that have never really gotten training on Millennium PowerChart. The training...
Login or Create an Account to see details.
Loyalty, Value
The only reason we haven't moved away from Millennium PowerChart is that it is incredibly expensive...
Login or Create an Account to see details.
Product
We can customize everything in Millennium PowerChart. Users have to have an open forum for moving...
Login or Create an Account to see details.
Value
The system is very expensive, and there are no hard dollars that we have really saved. The solution...
Login or Create an Account to see details.
Culture, Product
Oracle Health's system works, but the vendor makes it seem like they are going to do a lot of...
Login or Create an Account to see details.
Product, Value
EHR Nursing Mobility is a pretty well-baked solution. It works. It also has what we expect nurses to...
Login or Create an Account to see details.
Relationship, Operations
Oracle Health was helpful when we went live with EHR Nursing Mobility. They got involved with us and...
Login or Create an Account to see details.
Product
There are some things to work on with the system's ease of use, like the functionalities available...
Login or Create an Account to see details.
Loyalty, Product
Oracle Health Patient Portal doesn't have the same breadth of things available that a competing...
Login or Create an Account to see details.
Culture, Relationship
There were a few years when Oracle Health didn't give us anything on their road maps. Over the last...
Login or Create an Account to see details.
Relationship, Product
There have been some issues with the changes the vendor has made since Oracle took over. A lot of...
Login or Create an Account to see details.
Relationship
I don't know how good Oracle Health's support is because our IT department submits that information...
Login or Create an Account to see details.
Product
I like that Oracle Health is identifying revenue cycles and making improvements to the system's...
Login or Create an Account to see details.
Relationship
Oracle Health does a good job when it comes to being proactive. They were really proactive about...
Login or Create an Account to see details.
Relationship, Operations, Value
When we implemented Oracle Health's system, a lot of things were built incorrectly. Now, Oracle...
Login or Create an Account to see details.
Relationship
I would like to see more experienced Cerner staff members work on our tickets. It seems like when we...
Login or Create an Account to see details.
Culture, Value
The cost of changes and things of that nature has been okay. If there is a request for a global...
Login or Create an Account to see details.
Value
We don't really have anything within the product that has the DA2 reporting. The reporting fees in...
Login or Create an Account to see details.
Operations
The vision is there for Oracle Health. We don’t get a lot of hot air coming out of their mouth....
Login or Create an Account to see details.
Operations, Product
Most of our issues have to do with the build. The system is supposed to do something according to...
Login or Create an Account to see details.
Relationship
Oracle doesn’t always keep to their timelines. There were a couple of measures that needed to be...
Login or Create an Account to see details.
Value
If a user needs a special report or something like that, Oracle Health will typically charge the...
Login or Create an Account to see details.
Loyalty
Once we get all the data in HealtheIntent, we want to push that out to the point of care within the...
Login or Create an Account to see details.
Product
There is a lack of functionality and tools in Millennium PowerChart, and that is frustrating....
Login or Create an Account to see details.
Product
I would maybe buy Millennium PowerChart again, but I would get a better version. Apparently, we got...
Login or Create an Account to see details.
Product
I like the ability of the physicians to do their own reports and documentation. The product seems to...
Login or Create an Account to see details.
Product
One positive thing about Millennium PowerChart is that the system provides EKG management and fetal...
Login or Create an Account to see details.
Loyalty, Relationship
We are not getting a lot of support from Cerner. We have told them we are moving off their product,...
Login or Create an Account to see details.
​
Preferences