i.s.h.med (Global) Commentary
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Subject Expert
Everton Santos
SRU Manager
KLAS SRU Manager - Everton Santos
 
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Commentary Summary

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User Commentary

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Analyst/Coordinator

Product

The system works very well on the billing and financial management sides. It also works very well on...

May 2024
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Analyst/Coordinator

Product

The system is not native to the electronic medical record space. On the clinical side of the...

May 2024
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Director

Operations

The main strength of i.s.h.med was the vendor’s implementation team. They were very much with us...

May 2024
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Director

Loyalty, Product

As a product, i.s.h.med is not easy to use. The interface is not user friendly. It is based on SAP...

May 2024
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Manager

Relationship

We were one of the first in our area to get i.s.h.med, so we had to do a lot of localization. That...

Apr 2024
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Manager

Loyalty

We are considering moving away from i.s.h.med because our clinic has grown exponentially in recent...

Apr 2024
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Manager

Loyalty, Product

We talked with other organizations that were on i.s.h.med, and we realized that some of them put a...

Apr 2024
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Manager

Product

The thing that I like the most about i.s.h.med is the complete accountability that it has with...

Apr 2024
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Manager

Relationship, Relationship, Product, Product

Flexibility and coverage of legal requirements are i.s.h.med's greatest strengths. I like the...

Mar 2024
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Manager

Product, Product

The biggest opportunity for product improvement is with the user interface.

Mar 2024
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Director

Product

Our integration needs are all so personalized, so we haven't seen a solution that allows us to...

Mar 2024
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Director

Relationship

We get support from the vendor by submitting tickets, and that works fine. But the response time...

Mar 2024
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Director

Product

Customers seeking an EMR system are typically aiming to digitize their workflows. However, they...

Mar 2024
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Director

Culture, Value

The vendor has a fairly clear cost structure. So it is easy to project the costs.

Mar 2024
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Director

Loyalty, Product

We worked on the development of some integrations with teams that can do customizations. Although...

Mar 2024
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Physician

Loyalty

We do not know what the current road map of the product is. In terms of whether I would buy the...

Dec 2023
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Physician

Product, Value

The system's strength is it covers the flow of patient care. It ensures that the correct billing of...

Dec 2023
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CIO

Loyalty, Loyalty, Relationship, Relationship

The market is very unsure for i.s.h.med after the Oracle Health acquisition. It seems like everyone...

Jul 2023
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