i.s.h.med (Global) Commentary
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Subject Expert
Everton Santos
VP of Engagement
Commentary Summary
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User Commentary
Product
I don't know whether I would recommend Oracle Health to a friend. I can't make any determination as...
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Loyalty
Oracle Health needs to know that existing clients prefer innovative solutions and the future price...
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Relationship, Operations
Generally, Oracle Health keeps their promises. They have many resource bottlenecks in the project,...
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Loyalty
The thing I like best about i.s.h.med is that it will soon be discontinued. The product needs to be...
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Loyalty, Product
The main problem with i.s.h.med is that the product is based on old technology and is not being...
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Relationship, Product
Oracle Health's strengths are that there is a community through other customers and that third-party...
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Loyalty
i.s.h.med is not in our long-term plans because the product has been discontinued, so we have to...
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Relationship
The vendor's management is only involved when we have trouble, and that happens occasionally. Above...
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Product
Oracle Health's biggest strengths are volume and market share.
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Product
The biggest opportunities for product improvement are in streamlining the MPages and...
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Loyalty
The greatest opportunity for product improvement is for Oracle Health to continue to develop the...
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Product
Oracle Health's strength is that i.s.h.med is a framework that allows customer-specific extensions...
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Loyalty
We migrated to i.s.h.med along with the integrated SAP solution as part of the acquisition we were...
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Product
The updates of i.s.h.med with the SAP solution work very well. We have a cloud product, and we are...
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Product
The system works very well on the billing and financial management sides. It also works very well on...
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Product
The system is not native to the electronic medical record space. On the clinical side of the...
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Operations
The main strength of i.s.h.med was the vendor’s implementation team. They were very much with us...
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Loyalty, Product
As a product, i.s.h.med is not easy to use. The interface is not user friendly. It is based on SAP...
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Relationship
We were one of the first in our area to get i.s.h.med, so we had to do a lot of localization. That...
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Loyalty
We are considering moving away from i.s.h.med because our clinic has grown exponentially in recent...
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Loyalty, Product
We talked with other organizations that were on i.s.h.med, and we realized that some of them put a...
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Product
The thing that I like the most about i.s.h.med is the complete accountability that it has with...
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Relationship, Product
Flexibility and coverage of legal requirements are i.s.h.med's greatest strengths. I like the...
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Product
The biggest opportunity for product improvement is with the user interface.
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Product
Our integration needs are all so personalized, so we haven't seen a solution that allows us to...
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Relationship
We get support from the vendor by submitting tickets, and that works fine. But the response time...
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Product
Customers seeking an EMR system are typically aiming to digitize their workflows. However, they...
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Culture, Value
The vendor has a fairly clear cost structure. So it is easy to project the costs.
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Loyalty, Product
We worked on the development of some integrations with teams that can do customizations. Although...
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