i.s.h.med (Global) Commentary
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Everton Santos
VP of Engagement
KLAS VP of Engagement - Everton Santos
 
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User Commentary

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Manager

Loyalty

i.s.h.med is not in our long-term plans because the product has been discontinued, so we have to...

Jul 2024
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Manager

Relationship

The vendor's management is only involved when we have trouble, and that happens occasionally. Above...

Jul 2024
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VP/Other Executive

Product

Oracle Health's biggest strengths are volume and market share.

Jul 2024
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VP/Other Executive

Product

The biggest opportunities for product improvement are in streamlining the MPages and...

Jul 2024
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Director

Loyalty

The greatest opportunity for product improvement is for Oracle Health to continue to develop the...

Jul 2024
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Director

Product

Oracle Health's strength is that i.s.h.med is a framework that allows customer-specific extensions...

Jul 2024
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Manager

Loyalty

We migrated to i.s.h.med along with the integrated SAP solution as part of the acquisition we were...

Jun 2024
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Manager

Product

The updates of i.s.h.med with the SAP solution work very well. We have a cloud product, and we are...

Jun 2024
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Analyst/Coordinator

Product

The system works very well on the billing and financial management sides. It also works very well on...

May 2024
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Analyst/Coordinator

Product

The system is not native to the electronic medical record space. On the clinical side of the...

May 2024
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Director

Operations

The main strength of i.s.h.med was the vendor’s implementation team. They were very much with us...

May 2024
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Director

Loyalty, Product

As a product, i.s.h.med is not easy to use. The interface is not user friendly. It is based on SAP...

May 2024
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Manager

Relationship

We were one of the first in our area to get i.s.h.med, so we had to do a lot of localization. That...

Apr 2024
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Manager

Loyalty

We are considering moving away from i.s.h.med because our clinic has grown exponentially in recent...

Apr 2024
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Manager

Loyalty, Product

We talked with other organizations that were on i.s.h.med, and we realized that some of them put a...

Apr 2024
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Manager

Product

The thing that I like the most about i.s.h.med is the complete accountability that it has with...

Apr 2024
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Manager

Relationship, Product

Flexibility and coverage of legal requirements are i.s.h.med's greatest strengths. I like the...

Mar 2024
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Manager

Product

The biggest opportunity for product improvement is with the user interface.

Mar 2024
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Director

Product

Our integration needs are all so personalized, so we haven't seen a solution that allows us to...

Mar 2024
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Director

Relationship

We get support from the vendor by submitting tickets, and that works fine. But the response time...

Mar 2024
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Director

Product

Customers seeking an EMR system are typically aiming to digitize their workflows. However, they...

Mar 2024
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Director

Culture, Value

The vendor has a fairly clear cost structure. So it is easy to project the costs.

Mar 2024
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Director

Loyalty, Product

We worked on the development of some integrations with teams that can do customizations. Although...

Mar 2024
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Physician

Loyalty

We do not know what the current road map of the product is. In terms of whether I would buy the...

Dec 2023
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Physician

Product, Value

The system's strength is it covers the flow of patient care. It ensures that the correct billing of...

Dec 2023
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