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User Commentary
Product
The system's interface is really slow. We can write in queries to create tables, and then we can...
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Product
Oracle Health has used HealtheEDW to create a platform where they are trying to modernize access to...
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Product
Oracle Health really hyped up that they had done a transformation of the system's data to make it...
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Loyalty, Product
We are an Oracle Health hospital, and we are using Oracle Health's EHR. However, we have a lot of...
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Operations
The vendor's training is lacking. Oracle Health has uCern. That has a bunch of online resources and...
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Product
With HealtheEDW Advanced, I would like to have the ability to bring in outside providers and outside...
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Product, Value
I would say that we would buy HealtheEDW Advanced again. We make it work. A lot of what we do...
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Operations
The implementation took over two years, and the original implementation suggested by Oracle Health...
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Product
The outlook is not as favorable in the upcoming months as platform changes will require a lot of...
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Loyalty
We would buy HealtheAnalytics again because of the changes that are happening with Oracle Health....
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Loyalty, Relationship, Product
HealtheEDW’s ability to produce hard metrics has gotten a lot better since Oracle took over. They...
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Relationship
Oracle Health does not keep their promises. They purported to deliver something we did not get and...
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Operations, Product
One of our recent upgrades wasn’t great. The measure definitions didn't come through very well....
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Operations
The training Oracle Health gave wasn't great. We didn't need it. We could do it ourselves. I knew...
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Product
HealtheAnalytics does what it is supposed to do. There are issues with everything, but that is...
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Relationship
The dashboards Oracle Health produces are always interesting, and the vendor is receptive to hearing...
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Relationship, Operations
The people that we are communicating with at Oracle Health know us because our journey has been very...
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Relationship
There are many items we find in HealtheAnalytics that Oracle Health is not proactive about. However,...
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Product
The product’s registries can help us target the workflow. As long as the data in the product is...
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Culture, Relationship, Product
We have gone through a lot of grief with Oracle Health and have found a lot of problems for them....
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Operations, Product
I am extremely familiar with lots of the EDWs around, and Oracle Health's is one of the best. All...
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Relationship
The vendor’s support team is a lot less responsive than they used to be. It is very difficult to get...
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Relationship, Product
In terms of the vendor’s ability to produce hard metrics, we always have to tweak the metrics a bit,...
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Loyalty, Relationship
Oracle Health needs to make their plan for eCQM a little more visible because that is just a huge...
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Product
HealtheAnalytics’ ability to produce hard metrics and track specific outcomes is not the greatest....
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Loyalty, Product
Where Oracle Health falls short is exposing data in a meaningful way in the analytics. The data is...
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Relationship
Oracle Health doesn't resolve concerns. They keep things on time, and they don't overcommit on their...
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Relationship, Product
The vendor isn’t using the client's algorithms, and that is an issue. We spend a lot of time setting...
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Product
HealtheAnalytics does a good job of linking our billing claims and clinical data. It doesn't crash,...
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Relationship
When HealtheAnalytics is broken, Oracle Health is not willing to fix things, and they offer their...
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Operations
Cerner is awful at training and can’t compete with other vendors in that area. I see them trying to...
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Product
HealtheAnalytics' biggest strengths are the breadth and amount of data that we can bring in, the...
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Relationship
Oracle Health is continuing to work on the product, but they could work on decreasing the time gap...
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