Oracle Population Health Analytics Commentary
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Subject Expert
Benjamin Cassity
Research Director
Commentary Summary
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User Commentary
Relationship
We always have the ability to log tickets with Oracle Health to get support for any issues or...
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Relationship, Product
Oracle Health’s knowledge base is the worst I have ever seen. In most places, like Tableau, we can...
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Loyalty
We would like to have more predictive analytics, but that is expected to come when we migrate. I do...
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Operations
Our trainer did a good job with the training, but it wasn't scheduled for a long time, so we just...
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Loyalty, Product
The main area where I would like to see improvement in HealtheAnalytics is usability when something...
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Loyalty, Product
Oracle Health is a leader in AI technology, and once we get to the level of using AI, I think things...
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Culture, Value
Oracle Health does not nickel-and-dime us that badly. Their charging is kind of typical. We have...
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Operations, Product
For anyone who has Cerner or Oracle Health products, I would highly recommend HealtheAnalytics. I...
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Loyalty, Product
From a technical standpoint, HealtheAnalytics is its own environment. It is currently not on...
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Product
So far, HealtheAnalytics has exceeded what we anticipated it would be able to do. The dashboards we...
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Product
HealtheAnalytics does work well as it is today. It is stable. We are uncertain about the road map,...
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Loyalty, Relationship
I do not have much say in what is happening with HealtheAnalytics, and we are really struggling with...
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Operations
Oracle Health is not Epic. Oracle Health doesn't offer certifications. They will do some training,...
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Relationship
My biggest takeaway is that Oracle Health needs to get some better business to work side by side...
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Relationship
I would rate the vendor almost at the top of the scale for support because we are blessed to have a...
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Relationship, Product
The vendor is slow about keeping their promises. They have missed so many deadlines. That is just...
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Loyalty, Relationship
Oracle Health is slow right now with delivering new technology, but they are working on it. We will...
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Relationship
Oracle Health isn't super responsive or mobile. It takes them a long time to act on our feedback. I...
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Operations
Our ongoing training with the vendor is pretty nonexistent at this time. As updates are made, Oracle...
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Loyalty
I hope that in the next 12 months my overall satisfaction with Oracle Health will improve....
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Relationship, Operations, Product
Oracle Health does not keep all promises around advanced analytical tools that are more efficient....
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Operations
We all taught ourselves how to use HealtheAnalytics, so the training wasn't the best. Oracle Health...
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Loyalty, Product
In HealtheAnalytics, we have to really know what we are looking for. The data might be presented in...
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Product
Oracle Health presents us with a lot of new technology. We may not take it, but they present us with...
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Relationship
The Oracle Health support is tough sometimes, but it is good. Our representative does a good job. If...
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Product
The way everything connects in HealtheAnalytics from the data to querying, creating data tables, and...
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Product
Oracle Health provides something called Healthy Intent Data Upload Utility, which enables us to...
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Operations
Oracle Health said they would implement HealtheAnalytics in months, but it has been years. Our...
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Loyalty, Relationship
We need to understand Oracle Health’s road map. We understand that Oracle Cloud Infrastructure (OCI)...
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Relationship
It is almost impossible to get a subject matter expert. We spend so much time trying to get service...
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Operations, Product
The implementation went rather smoothly; we did have a few issues with some tables though. I wish...
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Product
I started becoming very involved in HealtheAnalytics before Oracle Health purchased HealtheEDW, and...
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