Oracle Population Health Analytics Commentary
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Subject Expert
Benjamin Cassity
Research Director
Commentary Summary
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User Commentary
Relationship
The engagement from Oracle Health lately has been amazing.
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Loyalty
Oracle Health’s plan is to migrate HealtheEDW over to Oracle Cloud Infrastructure, and that hasn't...
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Loyalty
We are keeping HealtheEDW, but we are also supplementing it with another solution. One of the issues...
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Product
A lot of the barrier to achieving outcomes is tied to attribution files and the data that Oracle...
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Product
The biggest strength of HealtheAnalytics is the ability to create our own dashboards or change the...
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Relationship, Operations
The proactivity of the service is sometimes good but sometimes not so good. When the vendor does...
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Relationship
My business representative is so amazing. I am so highly satisfied because of that person’s...
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Loyalty
The patient management is keeping this product at my organization. Oracle Health has a lot of...
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Loyalty, Relationship
I want the vendor to deliver an AI-supported EMR. Moving to AI-controlled EMRs is futuristically...
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Operations
Training could probably use a bit of work. What I would like to see changed with training is the...
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Loyalty
HealtheAnalytics has been a stale product for a couple of years now while Oracle Health has been...
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Culture, Relationship
Oracle Health terminated a former Cerner contract with a company and didn't tell anybody, so some...
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Relationship
The communication has been very poor. I'm not sure Oracle Health understands all the nuances of...
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Loyalty
Oracle Health is behind, but they are trying to catch up. For example, they started on condition...
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Loyalty
HealtheEDW Advanced is the database behind HealtheAnalytics. Because Oracle Health bought Cerner, we...
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Product
I would buy the HealtheEDW Advanced solution again. There is still some amazing data. We would like...
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Relationship
Oracle Health is not proactive. We are the ones telling them that there are issues. So for the most...
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Loyalty
Oracle Health is delivering new technology but not in this version; the new technology is going to...
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Operations
We developed our own training for HealtheAnalytics. Initially, Oracle Health provided us with...
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Value
HealtheAnalytics is a lot more expensive than Oracle Health's other population health tools. Based...
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Operations, Product
HealtheAnalytics isn't a very intuitive solution. The biggest improvements the vendor could make to...
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Operations
The vendor's ongoing training is okay. Oracle Health has some basic training things. However, it is...
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Loyalty
Oracle Health is a lot better with integration now than they were a couple of years ago. Now that...
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Operations, Product
Oracle Health has a really good analytics platform, especially from a data scientist perspective. It...
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Relationship
We usually get a pretty good heads-up from our Oracle Health representatives about when things are...
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Loyalty, Product
I would buy Oracle Health's population health suite of products again because that suite has been...
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Product
The system's interface is really slow. We can write in queries to create tables, and then we can...
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Product
Oracle Health has used HealtheEDW to create a platform where they are trying to modernize access to...
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Product
Oracle Health really hyped up that they had done a transformation of the system's data to make it...
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Loyalty, Product
We are an Oracle Health hospital, and we are using Oracle Health's EHR. However, we have a lot of...
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Operations
The vendor's training is lacking. Oracle Health has uCern. That has a bunch of online resources and...
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Product
With HealtheEDW Advanced, I would like to have the ability to bring in outside providers and outside...
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Product, Value
I would say that we would buy HealtheEDW Advanced again. We make it work. A lot of what we do...
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Operations
The implementation took over two years, and the original implementation suggested by Oracle Health...
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Product
The outlook is not as favorable in the upcoming months as platform changes will require a lot of...
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Loyalty
We would buy HealtheAnalytics again because of the changes that are happening with Oracle Health....
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Loyalty, Relationship, Product
HealtheEDW’s ability to produce hard metrics has gotten a lot better since Oracle took over. They...
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Relationship
Oracle Health does not keep their promises. They purported to deliver something we did not get and...
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Operations, Product
One of our recent upgrades wasn’t great. The measure definitions didn't come through very well....
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Operations
The training Oracle Health gave wasn't great. We didn't need it. We could do it ourselves. I knew...
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Product
HealtheAnalytics does what it is supposed to do. There are issues with everything, but that is...
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Relationship
The dashboards Oracle Health produces are always interesting, and the vendor is receptive to hearing...
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Relationship, Operations
The people that we are communicating with at Oracle Health know us because our journey has been very...
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Relationship
There are many items we find in HealtheAnalytics that Oracle Health is not proactive about. However,...
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Product
The product’s registries can help us target the workflow. As long as the data in the product is...
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Culture, Relationship, Product
We have gone through a lot of grief with Oracle Health and have found a lot of problems for them....
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