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Oracle Population Health Analytics Commentary
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Subject Expert
Benjamin Cassity
Engagement Partner
KLAS Engagement Partner - Benjamin Cassity
 

Commentary Summary

Comment Type Breakout

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User Commentary

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Director

Oracle Health doesn’t have a training program at all. They have what they call live labs. There are...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Director

We've used Oracle Health for our ERP system and financials, so when we were looking for an EDW, we...

Comment Tone Positive
Pillars Loyalty, Value
Evaluation Unrated

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Director

With other vendors, we would have to buy their EDW and then purchase a reporting tool to put on top...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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Director

Oracle Health may not give me an answer initially, but they just keep on going, and they escalate...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

We always have the ability to log tickets with Oracle Health to get support for any issues or...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

Oracle Health’s knowledge base is the worst I have ever seen. In most places, like Tableau, we can...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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Analyst/Coordinator

We would like to have more predictive analytics, but that is expected to come when we migrate. I do...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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Analyst/Coordinator

Our trainer did a good job with the training, but it wasn't scheduled for a long time, so we just...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Analyst/Coordinator

The main area where I would like to see improvement in HealtheAnalytics is usability when something...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Analyst/Coordinator

Oracle Health is a leader in AI technology, and once we get to the level of using AI, I think things...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Analyst/Coordinator

Oracle Health does not nickel-and-dime us that badly. Their charging is kind of typical. We have...

Comment Tone Positive
Pillars Culture, Value
Evaluation Unrated

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Analyst/Coordinator

For anyone who has Cerner or Oracle Health products, I would highly recommend HealtheAnalytics. I...

Comment Tone Negative
Pillars Operations, Product
Evaluation Unrated

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Analyst/Coordinator

From a technical standpoint, HealtheAnalytics is its own environment. It is currently not on...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Analyst/Coordinator

So far, HealtheAnalytics has exceeded what we anticipated it would be able to do. The dashboards we...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

HealtheAnalytics does work well as it is today. It is stable. We are uncertain about the road map,...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

I do not have much say in what is happening with HealtheAnalytics, and we are really struggling with...

Comment Tone Negative
Pillars Loyalty, Relationship
Evaluation Unrated

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VP/Other Executive

Oracle Health is not Epic. Oracle Health doesn't offer certifications. They will do some training,...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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VP/Other Executive

My biggest takeaway is that Oracle Health needs to get some better business to work side by side...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

I would rate the vendor almost at the top of the scale for support because we are blessed to have a...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

The vendor is slow about keeping their promises. They have missed so many deadlines. That is just...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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VP/Other Executive

Oracle Health is slow right now with delivering new technology, but they are working on it. We will...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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