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Oracle Population Health Analytics Commentary
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Subject Expert
Benjamin Cassity
Engagement Partner
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
Oracle Health doesn’t have a training program at all. They have what they call live labs. There are...
We've used Oracle Health for our ERP system and financials, so when we were looking for an EDW, we...
With other vendors, we would have to buy their EDW and then purchase a reporting tool to put on top...
Oracle Health may not give me an answer initially, but they just keep on going, and they escalate...
We always have the ability to log tickets with Oracle Health to get support for any issues or...
Oracle Health’s knowledge base is the worst I have ever seen. In most places, like Tableau, we can...
We would like to have more predictive analytics, but that is expected to come when we migrate. I do...
Our trainer did a good job with the training, but it wasn't scheduled for a long time, so we just...
The main area where I would like to see improvement in HealtheAnalytics is usability when something...
Oracle Health is a leader in AI technology, and once we get to the level of using AI, I think things...
Oracle Health does not nickel-and-dime us that badly. Their charging is kind of typical. We have...
For anyone who has Cerner or Oracle Health products, I would highly recommend HealtheAnalytics. I...
From a technical standpoint, HealtheAnalytics is its own environment. It is currently not on...
So far, HealtheAnalytics has exceeded what we anticipated it would be able to do. The dashboards we...
HealtheAnalytics does work well as it is today. It is stable. We are uncertain about the road map,...
I do not have much say in what is happening with HealtheAnalytics, and we are really struggling with...
Commentary Summary
Comment Type Breakout