Oracle Population Health Analytics Commentary
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Benjamin Cassity
Research Director
KLAS Research Director - Benjamin Cassity
 
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User Commentary

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Director

Product

The system's interface is really slow. We can write in queries to create tables, and then we can...

Sep 2024
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Director

Product

Oracle Health has used HealtheEDW to create a platform where they are trying to modernize access to...

Sep 2024
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Director

Product

Oracle Health really hyped up that they had done a transformation of the system's data to make it...

Sep 2024
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Director

Loyalty, Product

We are an Oracle Health hospital, and we are using Oracle Health's EHR. However, we have a lot of...

Sep 2024
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Manager

Operations

The vendor's training is lacking. Oracle Health has uCern. That has a bunch of online resources and...

Jul 2024
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Manager

Product

With HealtheEDW Advanced, I would like to have the ability to bring in outside providers and outside...

Jul 2024
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Manager

Product, Value

I would say that we would buy HealtheEDW Advanced again. We make it work. A lot of what we do...

Jul 2024
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Manager

Operations

The implementation took over two years, and the original implementation suggested by Oracle Health...

May 2024
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Manager

Product

The outlook is not as favorable in the upcoming months as platform changes will require a lot of...

May 2024
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VP/Other Executive

Loyalty

We would buy HealtheAnalytics again because of the changes that are happening with Oracle Health....

Apr 2024
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VP/Other Executive

Loyalty, Relationship, Product

HealtheEDW’s ability to produce hard metrics has gotten a lot better since Oracle took over. They...

Apr 2024
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Analyst/Coordinator

Relationship

Oracle Health does not keep their promises. They purported to deliver something we did not get and...

Feb 2024
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Analyst/Coordinator

Operations, Product

One of our recent upgrades wasn’t great. The measure definitions didn't come through very well....

Feb 2024
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Analyst/Coordinator

Operations

The training Oracle Health gave wasn't great. We didn't need it. We could do it ourselves. I knew...

Feb 2024
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Analyst/Coordinator

Product

HealtheAnalytics does what it is supposed to do. There are issues with everything, but that is...

Feb 2024
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Analyst/Coordinator

Relationship

The dashboards Oracle Health produces are always interesting, and the vendor is receptive to hearing...

Feb 2024
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Analyst/Coordinator

Relationship, Operations

The people that we are communicating with at Oracle Health know us because our journey has been very...

Feb 2024
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Analyst/Coordinator

Relationship

There are many items we find in HealtheAnalytics that Oracle Health is not proactive about. However,...

Feb 2024
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Analyst/Coordinator

Product

The product’s registries can help us target the workflow. As long as the data in the product is...

Feb 2024
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Analyst/Coordinator

Culture, Relationship, Product

We have gone through a lot of grief with Oracle Health and have found a lot of problems for them....

Feb 2024
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Manager

Operations, Product

I am extremely familiar with lots of the EDWs around, and Oracle Health's is one of the best. All...

Dec 2023
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Manager

Relationship

The vendor’s support team is a lot less responsive than they used to be. It is very difficult to get...

Dec 2023
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Manager

Relationship, Product

In terms of the vendor’s ability to produce hard metrics, we always have to tweak the metrics a bit,...

Dec 2023
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Manager

Loyalty, Relationship

Oracle Health needs to make their plan for eCQM a little more visible because that is just a huge...

Dec 2023
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Director

Product

HealtheAnalytics’ ability to produce hard metrics and track specific outcomes is not the greatest....

Dec 2023
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Director

Loyalty, Product

Where Oracle Health falls short is exposing data in a meaningful way in the analytics. The data is...

Dec 2023
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Director

Relationship

Oracle Health doesn't resolve concerns. They keep things on time, and they don't overcommit on their...

Dec 2023
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Director

Relationship, Product

The vendor isn’t using the client's algorithms, and that is an issue. We spend a lot of time setting...

Dec 2023
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Director

Product

HealtheAnalytics does a good job of linking our billing claims and clinical data. It doesn't crash,...

Dec 2023
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Director

Relationship

When HealtheAnalytics is broken, Oracle Health is not willing to fix things, and they offer their...

Dec 2023
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Director

Operations

Cerner is awful at training and can’t compete with other vendors in that area. I see them trying to...

Dec 2023
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Director

Product

HealtheAnalytics' biggest strengths are the breadth and amount of data that we can bring in, the...

Nov 2023
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Director

Relationship

Oracle Health is continuing to work on the product, but they could work on decreasing the time gap...

Nov 2023
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