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Oracle Population Health Analytics Commentary
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Subject Expert
Benjamin Cassity
Engagement Partner
KLAS Engagement Partner - Benjamin Cassity
 

Commentary Summary

Comment Type Breakout

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Neutral
Negative
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User Commentary

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Analyst/Coordinator

Relationship

We always have the ability to log tickets with Oracle Health to get support for any issues or...

Unrated
Feb 2026

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Analyst/Coordinator

Relationship, Product

Oracle Health’s knowledge base is the worst I have ever seen. In most places, like Tableau, we can...

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Feb 2026

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Analyst/Coordinator

Loyalty

We would like to have more predictive analytics, but that is expected to come when we migrate. I do...

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Feb 2026

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Analyst/Coordinator

Operations

Our trainer did a good job with the training, but it wasn't scheduled for a long time, so we just...

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Feb 2026

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Analyst/Coordinator

Loyalty, Product

The main area where I would like to see improvement in HealtheAnalytics is usability when something...

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Feb 2026

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Analyst/Coordinator

Loyalty, Product

Oracle Health is a leader in AI technology, and once we get to the level of using AI, I think things...

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Feb 2026

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Analyst/Coordinator

Culture, Value

Oracle Health does not nickel-and-dime us that badly. Their charging is kind of typical. We have...

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Feb 2026

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Analyst/Coordinator

Operations, Product

For anyone who has Cerner or Oracle Health products, I would highly recommend HealtheAnalytics. I...

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Feb 2026

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Analyst/Coordinator

Loyalty, Product

From a technical standpoint, HealtheAnalytics is its own environment. It is currently not on...

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Feb 2026

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Analyst/Coordinator

Product

So far, HealtheAnalytics has exceeded what we anticipated it would be able to do. The dashboards we...

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Feb 2026

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Director

Product

HealtheAnalytics does work well as it is today. It is stable. We are uncertain about the road map,...

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Jan 2026

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Director

Loyalty, Relationship

I do not have much say in what is happening with HealtheAnalytics, and we are really struggling with...

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Jan 2026

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VP/Other Executive

Operations

Oracle Health is not Epic. Oracle Health doesn't offer certifications. They will do some training,...

Unrated
Oct 2025

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VP/Other Executive

Relationship

My biggest takeaway is that Oracle Health needs to get some better business to work side by side...

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Oct 2025

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VP/Other Executive

Relationship

I would rate the vendor almost at the top of the scale for support because we are blessed to have a...

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Oct 2025

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VP/Other Executive

Relationship, Product

The vendor is slow about keeping their promises. They have missed so many deadlines. That is just...

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Oct 2025

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VP/Other Executive

Loyalty, Relationship

Oracle Health is slow right now with delivering new technology, but they are working on it. We will...

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Oct 2025

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Manager

Relationship

Oracle Health isn't super responsive or mobile. It takes them a long time to act on our feedback. I...

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Jun 2025

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Manager

Operations

Our ongoing training with the vendor is pretty nonexistent at this time. As updates are made, Oracle...

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Jun 2025

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