Soarian Clnicals/Financials Commentary
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Coray Tate
VP of Engagement
KLAS VP of Engagement - Coray Tate
 
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User Commentary

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Analyst/Coordinator

Relationship

Sometimes Oracle Health’s support people who I'm talking to don't necessarily know the product as...

Jul 2024
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Analyst/Coordinator

Operations

The training for Soarian Financials is almost nonexistent. Oracle Health doesn't offer training...

Jul 2024
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Director

Culture, Value

We really like Oracle Health's billing platform, but the vendor was Siemens, then Cerner, and now...

Feb 2024
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Director

Product

The system goes down regularly on the Soarian Financials side. That means that we have downtime, and...

Feb 2024
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Director

Operations

Oracle Health doesn't really provide any training. Their training is whatever we do on our side....

Feb 2024
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CMIO

Loyalty

SMS was bought by Siemens, and then Siemens was bought by Cerner. When Cerner bought the EHR...

Jan 2024
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CMIO

Loyalty, Product

Some years ago, the vendor said they would have a surgery product and an ambulatory product, but...

Jan 2024
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Manager

Operations, Product

Soarian Financials has been updated a lot since we first got it, and it works pretty well once users...

Jan 2024
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Manager

Product

I would like to be able to remove guarantor payments in the system's billing area without having to...

Jan 2024
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Manager

Relationship

With everything we find in the Soarian Financials environment that doesn't work, whether it is model...

Jan 2024
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Manager

Loyalty, Relationship

Oracle Health is a pain in the neck to work with, and once they knew our organization was...

Jan 2024
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Director

Relationship

We have had some service requests with Cerner that have lingered, and our multiple attempts to...

Jan 2024
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Director

Relationship, Operations

I would tell a friend that there is a lot of flexibility and functionality to meet varied billing...

Jan 2024
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CISO

Loyalty

We are experiencing a lack of investment from Oracle Health. The vendor is making some investments...

Dec 2023
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CISO

Relationship

There is a sense of awkwardness in how Cerner is trying to change their ways to match Oracle Health,...

Dec 2023
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CISO

Relationship, Product

We recently had an issue with the product, and it took a significant time to resolve.

Dec 2023
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CISO

Value

Oracle Health is notorious for nickel-and-diming, and Cerner is trying to protect their industry...

Dec 2023
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CISO

Relationship, Product

The product’s real gaps are in the third-party support. We don’t have the same level of integration...

Dec 2023
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CISO

Product, Value

One of our main challenges with the product is that we have no mechanism for making sure that there...

Dec 2023
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CISO

Product

We have a number of complaints about Soarian Clinicals. I sat in a long meeting with our end-user...

Dec 2023
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CIO

Loyalty, Relationship

It seems like Oracle Health has been listening to the feedback they are getting from customers. I...

Nov 2023
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CIO

Product

Historically, one of our sites that had Soarian Financials did not utilize new functionalities. They...

Nov 2023
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CIO

Loyalty, Relationship

Oracle Health has an approach to software development with three different strategies and tactics....

Nov 2023
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CIO

Loyalty, Relationship

Oracle Health has shown some recognition of the challenges inherited from Cerner. In the last few...

Nov 2023
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Manager

Loyalty, Product

One thing that I like about Soarian Financials is that when we are doing insurance verification, the...

Nov 2023
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Manager

Loyalty, Relationship

We recently had a big issue with Soarian Financials, and the vendor's support team was really on top...

Nov 2023
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