Soarian Clnicals/Financials Commentary
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Subject Expert
Coray Tate
VP of Engagement
Commentary Summary
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User Commentary
Relationship
Sometimes Oracle Health’s support people who I'm talking to don't necessarily know the product as...
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Operations
The training for Soarian Financials is almost nonexistent. Oracle Health doesn't offer training...
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Culture, Value
We really like Oracle Health's billing platform, but the vendor was Siemens, then Cerner, and now...
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Product
The system goes down regularly on the Soarian Financials side. That means that we have downtime, and...
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Operations
Oracle Health doesn't really provide any training. Their training is whatever we do on our side....
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Loyalty
SMS was bought by Siemens, and then Siemens was bought by Cerner. When Cerner bought the EHR...
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Loyalty, Product
Some years ago, the vendor said they would have a surgery product and an ambulatory product, but...
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Operations, Product
Soarian Financials has been updated a lot since we first got it, and it works pretty well once users...
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Product
I would like to be able to remove guarantor payments in the system's billing area without having to...
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Relationship
With everything we find in the Soarian Financials environment that doesn't work, whether it is model...
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Loyalty, Relationship
Oracle Health is a pain in the neck to work with, and once they knew our organization was...
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Relationship
We have had some service requests with Cerner that have lingered, and our multiple attempts to...
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Relationship, Operations
I would tell a friend that there is a lot of flexibility and functionality to meet varied billing...
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Loyalty
We are experiencing a lack of investment from Oracle Health. The vendor is making some investments...
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Relationship
There is a sense of awkwardness in how Cerner is trying to change their ways to match Oracle Health,...
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Relationship, Product
We recently had an issue with the product, and it took a significant time to resolve.
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Value
Oracle Health is notorious for nickel-and-diming, and Cerner is trying to protect their industry...
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Relationship, Product
The product’s real gaps are in the third-party support. We don’t have the same level of integration...
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Product, Value
One of our main challenges with the product is that we have no mechanism for making sure that there...
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Product
We have a number of complaints about Soarian Clinicals. I sat in a long meeting with our end-user...
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