Soarian Financials Commentary
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Coray Tate
Research Director
KLAS Research Director - Coray Tate
 
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User Commentary

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Manager

Operations, Product

Soarian Financials has been updated a lot since we first got it, and it works pretty well once users...

Jan 2024
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Manager

Product

I would like to be able to remove guarantor payments in the system's billing area without having to...

Jan 2024
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Manager

Relationship

With everything we find in the Soarian Financials environment that doesn't work, whether it is model...

Jan 2024
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Manager

Loyalty, Relationship

Oracle Health is a pain in the neck to work with, and once they knew our organization was...

Jan 2024
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Director

Relationship

We have had some service requests with Cerner that have lingered, and our multiple attempts to...

Jan 2024
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Director

Relationship, Operations

I would tell a friend that there is a lot of flexibility and functionality to meet varied billing...

Jan 2024
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CIO

Loyalty, Relationship

It seems like Oracle Health has been listening to the feedback they are getting from customers. I...

Nov 2023
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CIO

Product

Historically, one of our sites that had Soarian Financials did not utilize new functionalities. They...

Nov 2023
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CIO

Loyalty, Relationship

Oracle Health has an approach to software development with three different strategies and tactics....

Nov 2023
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CIO

Loyalty, Relationship

Oracle Health has shown some recognition of the challenges inherited from Cerner. In the last few...

Nov 2023
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Manager

Loyalty, Product

One thing that I like about Soarian Financials is that when we are doing insurance verification, the...

Nov 2023
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Manager

Loyalty, Relationship

We recently had a big issue with Soarian Financials, and the vendor's support team was really on top...

Nov 2023
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Director

Relationship

We meet with Oracle Health very regularly.

Aug 2023
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Director

Product

Soarian Financials is a business-minded product with the goal of a front-to-back revenue cycle. The...

Aug 2023
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CIO

Loyalty, Relationship, Product

Soarian Financials is actually being phased out by Cerner. It is an old revenue cycle system, and...

Jun 2023
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Analyst/Coordinator

Relationship

The vendor meets with us regularly, and that is a great thing. It keeps all our departments on the...

Apr 2023
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Analyst/Coordinator

Relationship

For updates, the vendor gives us a road map during our regular meetings of what they plan to do and...

Apr 2023
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Analyst/Coordinator

Operations

The vendor has training available, specifically online training, but I haven’t been able to utilize...

Apr 2023
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Analyst/Coordinator

Loyalty

My overall satisfaction will go down in 12 months because our major facilities are moving to another...

Apr 2023
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Analyst/Coordinator

Relationship

The vendor has a ticketing system. There have been times when they haven't responded or have...

Apr 2023
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Director

Product

One of my concerns with the solution is that not all of the pieces are well integrated with Cerner's...

Mar 2023
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Director

Product

I really like the worklists and the transparency I have for looking at the billing, coding, and...

Mar 2023
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Director

Loyalty, Product

We have a lot of instances of downtime. One of our upcoming instances is going to last several hours....

Mar 2023
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