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Operations, Product
The people who implement Soarian Financials need to be well-trained on the product and ask a lot of...
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Relationship
The vendor usually answers tickets pretty quickly. If something is wrong in the system, they will...
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Relationship
Sometimes Oracle Health’s support people who I'm talking to don't necessarily know the product as...
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Operations
The training for Soarian Financials is almost nonexistent. Oracle Health doesn't offer training...
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Culture, Value
We really like Oracle Health's billing platform, but the vendor was Siemens, then Cerner, and now...
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Product
The system goes down regularly on the Soarian Financials side. That means that we have downtime, and...
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Operations
Oracle Health doesn't really provide any training. Their training is whatever we do on our side....
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