Soarian Financials Commentary
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Subject Expert
Coray Tate
VP of Engagement
Commentary Summary
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User Commentary
Relationship
Sometimes Oracle Health’s support people who I'm talking to don't necessarily know the product as...
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Operations
The training for Soarian Financials is almost nonexistent. Oracle Health doesn't offer training...
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Culture, Value
We really like Oracle Health's billing platform, but the vendor was Siemens, then Cerner, and now...
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Product
The system goes down regularly on the Soarian Financials side. That means that we have downtime, and...
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Operations
Oracle Health doesn't really provide any training. Their training is whatever we do on our side....
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Operations, Product
Soarian Financials has been updated a lot since we first got it, and it works pretty well once users...
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Product
I would like to be able to remove guarantor payments in the system's billing area without having to...
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Relationship
With everything we find in the Soarian Financials environment that doesn't work, whether it is model...
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Loyalty, Relationship
Oracle Health is a pain in the neck to work with, and once they knew our organization was...
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Relationship
We have had some service requests with Cerner that have lingered, and our multiple attempts to...
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Relationship, Operations
I would tell a friend that there is a lot of flexibility and functionality to meet varied billing...
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Loyalty, Relationship
It seems like Oracle Health has been listening to the feedback they are getting from customers. I...
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Product
Historically, one of our sites that had Soarian Financials did not utilize new functionalities. They...
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Loyalty, Relationship
Oracle Health has an approach to software development with three different strategies and tactics....
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Loyalty, Relationship
Oracle Health has shown some recognition of the challenges inherited from Cerner. In the last few...
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Loyalty, Product
One thing that I like about Soarian Financials is that when we are doing insurance verification, the...
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Loyalty, Relationship
We recently had a big issue with Soarian Financials, and the vendor's support team was really on top...
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