PayZen Patient Financing Services (Non-Recourse) Commentary
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Subject Expert
Don Seamons
Research Director
Commentary Summary
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User Commentary
Relationship, Services
PayZen is responsive, and they are at the table bringing all their resources. They have hired more...
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Relationship
PayZen's leadership involvement is definitely very noticeable. The fact they are a no-recourse firm...
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Value
PayZen could definitely improve their charge structure or even the services that come. There are...
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Services
With PayZen, if someone came in today, had a balance, and signed up but then came back in a month or...
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Relationship, Value
PayZen is really good. I have had so many struggles, but the firm has been very patient and has kept...
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Relationship, Value
When we were performing better than expected, PayZen adjusted their entire table so that we...
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Loyalty
What attracted me to PayZen's offer was that there was no recourse. We weren't stuck with a...
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Services, Value
My collection percentages are just a little lower than I expected them to be. PayZen provides...
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Value
One of our concerns was a firm going after patients for a default, and we didn't want our patients...
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Value
Right now, I'm trying to collect money at the facility from as many of our patients as possible,...
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Value
This service is great to give patients an opportunity to pay their bills over time with no interest,...
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Loyalty, Services, Value
I haven't run across anything negative. A lot of issues are on our end, getting the education to our...
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Services
PayZen has some kind of technology that they can put the patient's information into. The firm...
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Relationship
Things have been going well. I have no complaints. PayZen consistently exceeds our expectations....
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Relationship
Everybody can always do better, but we have had very few complaints relating to interactions with...
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Services
One thing that we see when we have patients setting up payment plans is that not everybody likes to...
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Value
We had heard positive things about PayZen and that they were a non-recourse company. That was a key...
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Value
PayZen makes financing very simple for the patient. We have been able to work with the firm on the...
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Relationship
Even if things don't work perfectly, PayZen is very willing to work with us and try to come up with...
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Relationship
We were skeptical of PayZen at first, but they have lived up to what they said they would do, and...
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Loyalty
I would buy from PayZen again in some form because the terms they can offer go beyond what we offer...
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Relationship
The firm meets my expectations. I don't want to say they exceed them because we have had some...
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Relationship, Value
The firm does patient outreach to provide patients with a service and a number to call for...
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Operations, Services
The firm could improve the file scrubbing. Sometimes, they set somebody up who doesn't even have a...
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Value
PayZen is good to work with, and they have been nothing but easy with me. Every now and then, they...
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Services, Value
We brought PayZen on board to help us with patient financing. I like that the firm is a nonrecourse...
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Relationship, Services
PayZen brings something unique to the table and has foresight. The service runs very seamlessly. We...
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Relationship
The contacts we have had and the people we have worked with have been extremely hands on and quick...
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Loyalty, Relationship, Operations
PayZen could think a little outside the box to help us establish new ways of working together that...
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Value
I have referred PayZen to several people. If I am asked, I will talk to a prospective client about...
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Operations
We hired PayZen because we wanted a solution for our patients to make more extendable payment plans...
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Operations
We have been extremely satisfied with the staff and consultants from PayZen. During the...
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Value
We are extremely pleased with what we are receiving from PayZen, and they get a percentage of...
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