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Image Management Vue PACS (Global) (Carestream) Commentary
Filtered view: (Middle East/Africa)

Subject Expert
Eder Lagemann
Research Director
KLAS Research Director - Eder Lagemann
 
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Commentary Summary

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User Commentary

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Director

Operations, Product

The vendor could improve the product by adding more self-help options to the software itself. Even...

Jul 2024
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Director

Relationship, Operations

The vendor's project management and delivery teams are good, especially while we are going through a...

Jul 2024
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Director

Culture, Value

The vendor charges for every little thing in terms of their support services. Philips' pricing...

Jul 2024
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CIO

Loyalty, Product

For Image Management Vue PACS, Philips is doing a job good. With the recent upgrade, I think things...

Feb 2024
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CIO

Relationship, Value

Philips does keep all their promises, but there is considerable delay. I see the people at Philips...

Feb 2024
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(0)
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Manager

Product

I like the vendor’s road map. They have acquired the best products in the market for the last few...

Dec 2023
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Manager

Operations, Product

I would recommend that the vendor do more testing for an integration profile, specifically with IMR...

Dec 2023
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Manager

Relationship, Value

Sometimes, when the vendor develops a new feature, they will tell us honestly that they won’t be...

Dec 2023
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Manager

Value

Every single penny that we pay for this system will bring a return on our investment. The product...

Dec 2023
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Manager

Product

Since the vendor is managing millions of images, they should pick up functionality for a few...

Dec 2023
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Related Reports
Performance
KLAS article icon
Canada PACS 2024
12 March 24    |   Kevin Huang and Steve VanWagenen
Many healthcare organizations in Canada have been using their PACS for years. Since the outbreak of the COVID-19 pandemic, KLAS has seen potential-replacement rates for Canada PACS solutions increase to a historic high, where more than one-third of interviewed organizations are actively looking to replace their PACS. This report examines vendors’ performance and the customer experience in Canada to help organizations understand the strengths and weaknesses of available options in the market.
Performance
KLAS article icon
Europe PACS 2022
05 July 22    |   Eder Lagemann and Sidney Tate
The PACS market in Europe is evolving. To unify care delivery, many countries are pushing for HIT consolidation across regional groups of hospitals. At the same time, healthcare organizations are increasingly looking to expand their imaging strategies outside of radiology to bring together more departments and facilities at an enterprise level. This report leverages the perspectives of 199 individuals representing 168 unique organizations across 25 European countries to determine which PACS vendors are delivering the technology and partnerships needed to drive imaging progress in Europe.
Performance
KLAS article icon
Middle East & Africa PACS 2022
05 April 22    |   Everton Santos and Sidney Tate
The PACS market in the Middle East and Africa is evolving, with some vendors gaining prominence and others losing traction. Healthcare organizations are looking to enhance their imaging strategies with new, advanced technology (e.g., AI and the cloud) and want vendors who innovate and deliver this technology. Using customer feedback from 60 organizations across 14 countries, this report is KLAS’ first to focus on the PACS market in the Middle East and Africa, exploring vendor market share and performance and examining which vendors are keeping pace with customer expectations.



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