Vue Archive (Carestream)
Filtered view: All

Subject Expert
Monique Rasband
VP, Imaging, Cardiology & Oncology
KLAS VP, Imaging, Cardiology & Oncology - Monique Rasband
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by
Analyst/Coordinator

Philips has really risen to the occasion to make things work with storage, and Vue Archive has had...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Previously, Vue Archive was acceptable, and our radiologists were happy, but we are going through an...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We haven't realized an ROI with Vue Archive as far as I am concerned. Maybe the IT department has...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We are moving forward with a merger, and I don't believe that the other organization has Philips'...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

When we chose Carestream as our vendor and went through the selection process, there were different...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

One of the Philips engineers we worked with didn't even know how to do simple networking commands,...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

When I think of archiving, I think of long-term storage and of having prior exams online for...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Having one system that can accept images across the continuum reduces the need to have additional...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Upgrades with the VNA happen in the background, and they are the result of mostly IT professionals...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The VNA is a big storage spot, so there are not a lot of needs. It accommodates all image types, and...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The solution is pretty good. We have had some internal struggles with it though. I am not sure...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Philips is more strategic than tactical, and they give us very little guidance. I don't know what...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We use the solution for everything. It allows us to get images from other facilities, and we don't...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The solution probably makes sense for people who work in IT, but our x-ray techs who work on it...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

If I reach out to the vendor with a question or a problem, they are definitely willing to talk about...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We didn't have Vue Archive originally. We talked with the vendor about the things that we wanted to...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Philips doesn't avoid charging us for every little thing. That is frustrating. We have done some...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We had a need, and the solution helped us meet it. We got everything that we wanted from it. We saw...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I don't have a lot of interaction with Philips' executives. But we are able to work with the...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Our Vue Archive implementation wasn't perfect. We ended up a little behind schedule. There were some...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Our radiology group reads off-site. We have to send all images from Carestream’s PACS to our other...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Vue Archive’s reports are more limited than what I would like to see. I would like to have and see...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

So far, Philips has kept their promises. We have only interacted with them for a short time because...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Vue Archive works as promoted. It is efficient and easy. I am satisfied with the upgrades we have...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Nothing is proactive. We got this system delivered and then there is absolutely never any follow-up...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Philips charges for everything. They don’t avoid charging us. We have a management agreement with...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Vue Archive is a Carestream platform in terms of the software, and it is managed by Philips, and...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I do feel like there are cardiology PACS solutions that do cardiology better than the Carestream...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The web versions of the Carestream software have good interoperability with our cardiology solution,...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Over time, we have gotten a return on investment from the use of the Carestream solution. With the...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

At this point, it is hard to differentiate between Vue Archive and Vue PACS.

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We previously had three separate PACS solutions that we used at our facility. When we went to Vue...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I haven't found any limitations with anything aside from not having a teaching-file license. There...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor proactively monitors things. If one of the drive tables on a server starts to fill up...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor helps us with everything that we ask them to. Sometimes they charge us, and sometimes...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have been happy with the cloud storage. To our knowledge, everything is there; we just have to...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Philips has a nice VNA; it isn't bad. But it doesn't offer all the tools we need for every specialty...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Vue Archive is a quick viewer. It has given us an ROI. We don’t have to have imaging workstations...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I like that Vue Archive was initially a Carestream product, so I knew it was a very good product and...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

When the vendor has something new, they help us move in the direction we are heading rather than...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have definitely reduced the number of silos that we store things in with Vue Archive. That has...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor has helped us with imagery-retention rules, which is how long we keep a patient's data....

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The VNA has a lot of customizable rules and is not locked down. We can control the VNA on-site, so...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Philips was great in the beginning when we needed direction. Now, we all use Vue Archive and know...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

When we first went live, whenever we ran across something that we weren't sure how to set up,...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Philips is still very proactive in their service. Whenever we need to add another direct port or...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Our support person is always available. I can call them directly, and that is a great help. I like...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have had some issues with the implementation. We are still working on an error that has not been...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The implementation went extremely well. Philips was very good. They were on-site. We could reach out...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Vue Archive is vendor neutral. I have several different systems flowing into it, and I have no...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We do upgrades every couple of years because the vendor does charge for those. That is an expensive...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The only issue we have had is with word lists going down because things were being tagged in an...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

A lot of the new technology that comes out isn't available unless we upgrade.

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Everything is stored well, and we never have issues retrieving prior studies or anything like that.

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
Related Articles