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Vue Archive (Carestream) Comments
Filtered view: All
Subject Expert
Commentary Summary
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User Commentary
Manager
Relationship
We have a regional representative who stays in contact and always gets involved. That person works...
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Manager
Relationship
I would definitely recommend the vendor. I would advise others to explore other options, but in our...
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Manager
Implementation and Training
We recently made some changes to our archive, and we were getting to the point where there were a...
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Manager
ROI / Cost (care and feeding)
I would have to go back and look at things to say whether Vue Archive has really saved money. I want...
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Manager
Future Outlook
The software is from Carestream, but the data storage is an EMC solution, which we are looking at...
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Manager
Other Observations & Comments
Philips being the owners of Vue Archive is still pretty new, so I don't really know whether they...
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Manager
Service and Support
We can assign a priority level to a support ticket. Anytime that I label the ticket critical, I get...
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Manager
Other Observations & Comments
Whenever the vendor transitioned from Carestream to Philips, there were a couple of times when it...
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Director
Other Observations & Comments
It is difficult to quantify an ROI. We like having the same archive and the same images available...
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Manager
Functionality and Upgrades
The system is very much in the driver's seat. We try to leverage the system the best we can for all...
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Manager
Relationship
I would buy Vue Archive again. I don't see any reason that we would move away from Philips. We are...
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Manager
Service and Support
There have been a few instances where the vendor has been unable to resolve some of the issues we...
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Manager
ROI / Cost (care and feeding)
Ever since Philips was purchased, we have seen more nickel-and-diming. The vendor tries to charge us...
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CIO
Functionality and Upgrades
Vue Archive is our image storage system. We have easy access to images, and the system works with...
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Manager
Functionality and Upgrades
We have everything synced to all of our servers. We don't have any worries about whether or not we...
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Manager
Functionality and Upgrades
Going to Vue Archive was worthwhile because we consolidated all of our images onto one platform....
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Manager
Relationship
The vendor has had very little interaction with us over the past couple of years in terms of any...
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Manager
ROI / Cost (care and feeding)
We can feed things into the system from multiple sources. That is definitely the best part. I don't...
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Manager
Functionality and Upgrades
The downside of what Carestream had was how the platform actually stored certain image types we...
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Manager
Implementation and Training
I have used Vue Archive very little, but it is pretty user friendly. I didn't have much training on...
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Manager
Service and Support
The product just works. I don't really have any issues. What sets Philips apart from other vendors I...
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Manager
Future Outlook
CARESTREAM Vue Archive does everything that it is supposed to. I am hoping that my satisfaction...
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Manager
Functionality and Upgrades
CARESTREAM Vue Archive works well behind the scenes. We have some ability to store images directly...
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Manager
Relationship
Carestream has been very active and proactive during the COVID-19 crisis in terms of getting ahold...
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Manager
Functionality and Upgrades
I find CARESTREAM Vue Archive very easy to use, but I have also grown up on it. It is very intuitive...
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Director
Other Observations & Comments
The end users don’t see the VNA; they just see the content that is pulled. The users can’t visualize...
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Director
Relationship
I haven’t dealt with Carestream much from an executive level, but now they are with Philips. In the...
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Director
Technology
If Carestream could do something better to drive tangible outcomes, they could more rapidly adopt...
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Director
Technology
If Carestream wanted to increase their value proposition, they would more rapidly develop and track...
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Director
Other Observations & Comments
I can’t really recommend Carestream to a peer or a friend because they are going away. I could tell...
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Director
Other Observations & Comments
Things are pretty good with Carestream, but a lot of things completely changed when Carestream was...
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Director
ROI / Cost (care and feeding)
The vendor eventually keeps their promises, but they are not necessarily on time. When it comes to...
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Director
Implementation and Training
There isn’t much ongoing training. There are not a lot of materials available. Finding out more...
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Director
Functionality and Upgrades
We use the product as a VNA, but we have discovered that the product is not really built as a VNA....
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Director
Functionality and Upgrades
I would rate the product low in terms of working as promoted. If we were using the product as a full...
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