Vue Archive (Carestream)
Filtered view: All

Subject Expert
Monique Rasband
VP, Imaging, Cardiology & Oncology
KLAS VP, Imaging, Cardiology & Oncology - Monique Rasband
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by
Manager

Philips comes up a little short on some of their promises. We work towards a goal with them, and we...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have a really good relationship with the vendor's support staff. Philips' support people are a...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have the ability to read PET scans off of our Philips system. There are some values of...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

When we were on our former product, our yearly cost was astronomical. We switched to Philips'...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I love working with the product. The product's storage and infrastructure work, and the vendor did a...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

With the proper training to know where everything is that we need to use, the system is pretty easy...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have such a close relationship with the R&D team, and now we are transitioning over to primarily...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Vue Archive's web viewer doesn't do very well with cine loops. We have to queue the system up, and...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I am hoping that Vue Archive is not part of our long-term plans because I don't think it is a good...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I should be able to do certain things myself, but I have to ask for an engineer to do them. The...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I like that Philips has a wide variety of solutions. The vendor is a one-stop shop for products in a...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We found some gaps with a workflow assessment, and the gaps came in part because of a lack of...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

During a recent training, the primary trainer from Philips who was associated with the project...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Philips needs to be more proactive in looking for integration opportunities and making road maps...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The solution allows us to store things off-site. It meets our needs. As long as it is working in the...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The solution could integrate better with our patient portal platform.

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I don't have any complaints about the system unless there is a bug. Everyone likes the system. Its...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I would have bought the system again when it was with Carestream, but I wouldn't buy the system...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The original implementation was fine, and our upgrade a few years ago was decent. I had no problems...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We did not have a good go-live, and the transition to Vue Archive has been painful. Philips did not...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Vue Archive is well integrated within the other Vue products. We have not tried to go outside of Vue...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Philips keeps what few promises they make. Working with them is not easy, and it does not seem like...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Philips has been pointing the finger at our organization about issues we have been seeing in Vue...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We use tools like Vue Archive to fulfill our needs rather than to drive what we can do. We made sure...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We are having some difficulties with transferring images back from Vue Archive, but I think those...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We have seen an ROI and increased user satisfaction with Vue Archive. Everyone can access images at...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We have an extensive library with Vue Archive, and Philips has not nickel-and-dimed us for the old...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

I don't hear about any problems with Vue Archive. It is solid and reliable. The VNA has worked well...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We have had a relationship with Carestream for years. They provide great service and reliability. We...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Based on what we are using the solution for, we are absolutely getting an ROI. In our workflow, our...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

If I had to make a buying decision, I would consider buying Vue Archive again. There are some things...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Philips keeps their promises to the best of their ability. To be fair, they give us exactly what we...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have done a lot of data migrations with Carestream, and most of those migrations have all gone okay....

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I have gotten really good engagement from my salesperson from Carestream. The contact people are all...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

As new people get hired in clinics and specialty areas, we show them how to import discs or fix...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Carestream monitors our system proactively. So if a drive fills up, they will get in there. I don't...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Philips has really risen to the occasion to make things work with storage, and Vue Archive has had...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Previously, Vue Archive was acceptable, and our radiologists were happy, but we are going through an...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We haven't realized an ROI with Vue Archive as far as I am concerned. Maybe the IT department has...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We are moving forward with a merger, and I don't believe that the other organization has Philips'...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

When we chose Carestream as our vendor and went through the selection process, there were different...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

One of the Philips engineers we worked with didn't even know how to do simple networking commands,...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

When I think of archiving, I think of long-term storage and of having prior exams online for...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Having one system that can accept images across the continuum reduces the need to have additional...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Upgrades with the VNA happen in the background, and they are the result of mostly IT professionals...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The VNA is a big storage spot, so there are not a lot of needs. It accommodates all image types, and...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The solution is pretty good. We have had some internal struggles with it though. I am not sure...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Philips is more strategic than tactical, and they give us very little guidance. I don't know what...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We use the solution for everything. It allows us to get images from other facilities, and we don't...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The solution probably makes sense for people who work in IT, but our x-ray techs who work on it...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

If I reach out to the vendor with a question or a problem, they are definitely willing to talk about...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We didn't have Vue Archive originally. We talked with the vendor about the things that we wanted to...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Philips doesn't avoid charging us for every little thing. That is frustrating. We have done some...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We had a need, and the solution helped us meet it. We got everything that we wanted from it. We saw...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I don't have a lot of interaction with Philips' executives. But we are able to work with the...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Our Vue Archive implementation wasn't perfect. We ended up a little behind schedule. There were some...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Our radiology group reads off-site. We have to send all images from Carestream’s PACS to our other...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Vue Archive’s reports are more limited than what I would like to see. I would like to have and see...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

So far, Philips has kept their promises. We have only interacted with them for a short time because...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Vue Archive works as promoted. It is efficient and easy. I am satisfied with the upgrades we have...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Nothing is proactive. We got this system delivered and then there is absolutely never any follow-up...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Philips charges for everything. They don’t avoid charging us. We have a management agreement with...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Vue Archive is a Carestream platform in terms of the software, and it is managed by Philips, and...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I do feel like there are cardiology PACS solutions that do cardiology better than the Carestream...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The web versions of the Carestream software have good interoperability with our cardiology solution,...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Over time, we have gotten a return on investment from the use of the Carestream solution. With the...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

At this point, it is hard to differentiate between Vue Archive and Vue PACS.

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We previously had three separate PACS solutions that we used at our facility. When we went to Vue...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
Related Articles