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Enterprise Imaging 2024
Vendors and Providers Driving Market Progress

author - Monique Rasband
Monique Rasband
author - Sidney Tate
Sidney Tate
April 16, 2024 | Read Time: 10  minutes

Healthcare organizations are very focused on enterprise imaging (EI) advancement. Two-thirds of the organizations interviewed by KLAS about future EI plans are likely to expand their VNA image storage or extend their universal viewer (UV) to additional service lines in the next two years. Organizations are also increasingly taking advantage of promising new technology like artificial intelligence (AI) and the cloud. Meanwhile, both vendors and healthcare organizations face budget and staffing shortages and rapidly changing market needs. This report (1) examines how vendors stack up in meeting clients’ ever-growing EI needs and (2) shares a broader analysis of progress in the EI market.

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  1. AGFA HealthCare Makes Relationship & Delivery Strides; Fujifilm Continues High VNA Satisfaction; Merge by Merative Customers Seeing More Engagement
  2. With Growing EI Presence, Visage Imaging Gains Traction & Drives High Satisfaction with Diagnostic Viewer; Sectra* VNA Customers Give the Platform High Marks
  3. Varied Experiences, Less Progress with GE HealthCare, Hyland & Mach7 Technologies

*Limited data

author - Amanda Wind Smith
Amanda Wind Smith
author - Breanne Hunter
Breanne Hunter
author - Sydney Toomer
Project Manager
Sydney Toomer
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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2024 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.