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Acclara (an R1 Company) Extended Business Office Commentary
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Mollie Hunt
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Commentary Summary

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Negative
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User Commentary

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VP/Other Executive

Relationship, Services

A lot of our aged A/R is related to issues with payers. They have backlogs. They are nonresponsive...

Dec 2025
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VP/Other Executive

Relationship

When I came in here, our A/R performance was abysmal. Our commercial billing and follow-up team...

Dec 2025
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VP/Other Executive

Relationship, Services

I have had consistency with those who are engaged. At the end of the day, I'm interested in the...

Dec 2025
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VP/Other Executive

Loyalty, Operations

What R1 RCM brings to the table that we don’t already have is their investment in AI and how they...

Dec 2025
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Director

Relationship, Services

Acclara was a very small company when we started working with them, and we had a very good...

Jul 2025
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Director

Relationship, Operations

In some areas, I'm getting everything that I need from R1 RCM, and they exceed our expectations and...

Jul 2025
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Director

Relationship, Operations

We have been working with the firm for a while, and we have grown as an organization, but R1 RCM...

Jul 2025
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Director

Relationship, Operations

R1 RCM is probably the best firm in this space. They know everything, and they are very strategic....

Jul 2025
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Director

Relationship

R1 RCM loses offshore people to other offshore companies all the time because this is a very...

Jul 2025
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Director

Relationship

The entry-level staff at R1 RCM has too much turnover. We have good stability with the higher-level...

May 2025
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Director

Relationship

When R1 RCM acquired this service, I believed they would enlarge the talent pool and increase the...

May 2025
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Director

Relationship

I feel like we have the right people on the routine calls, but there could maybe be a quarterly...

May 2025
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Director

Relationship

I really don’t have much to say around our relationship with R1 RCM except that when the firm was...

Jan 2025
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