Revecore Underpayment Recovery Services Commentary
Filtered view: All
Subject Expert
Mollie Hunt
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Services, Value
Several years ago, underpayment recovery was a business that was really heavily reliant on people...
Login or Create an Account to see details.
Services, Value
Revecore is a consistent performer. There have been times when they have come across certain things...
Login or Create an Account to see details.
Relationship, Services
There have been a couple of occasions when I have asked Revecore not to do something, and they have...
Login or Create an Account to see details.
Relationship, Services
Revecore is good and has given us some tips that we use for underpayment recovery.
Login or Create an Account to see details.
Relationship
Sometimes Revecore is constantly looking at the same payers over and over, and I don't know that...
Login or Create an Account to see details.
Relationship, Services
The level of review that Revecore does is quite in depth, and they have been great. We get...
Login or Create an Account to see details.
Relationship
One time, we were having an issue and Revecore sent somebody great. We were able to reach out to...
Login or Create an Account to see details.
Value
Revecore avoids charging for every little thing. They even go back if they find a recouped account...
Login or Create an Account to see details.
Relationship
Revecore works with people on our team to help improve their system. We have a great team, and I...
Login or Create an Account to see details.
Relationship
Revecore has been great to work with. They are very accommodating, and I honestly don't have a bad...
Login or Create an Account to see details.
Relationship
We have expanded Revecore’s footprint. They are pretty aggressive, and they have been very...
Login or Create an Account to see details.
Relationship
Revecore is very consistent, but there are some expectations we have about our interactions that the...
Login or Create an Account to see details.
Relationship
The executive person we work with at Revecore is great, and the regional manager is very sharp, pays...
Login or Create an Account to see details.
Value
I validate Revecore’s invoices, and they only charge us when they collect. I have had issues with...
Login or Create an Account to see details.
Relationship, Services
In general, we are happy with Revecore. The only thing that I struggle with is really the...
Login or Create an Account to see details.
Relationship, Operations
Revecore is very responsive. With their leadership team, I feel like I'm not just dealing with a...
Login or Create an Account to see details.
Relationship
Revecore is very proactive. They will actually email me if something is hitting close to timely, and...
Login or Create an Account to see details.
Relationship, Services
The trending is not super strong with Revecore. That has been a little spotty as far as feedback...
Login or Create an Account to see details.
Relationship, Services
For a long time, Revecore has been working with our contracts. Every month, they keep pushing me for...
Login or Create an Account to see details.
Relationship
We hired Revecore to help recover our underpayments because we have a big underpay problem,...
Login or Create an Account to see details.
Relationship
Working with Revecore is getting to be adversarial, which is a shame. We don't think that they are...
Login or Create an Account to see details.
Relationship, Operations
I think the problem with Revecore is the way they do their business. It seems like the new...
Login or Create an Account to see details.
Value
If Revecore had started turning the boat around and getting the figures that we thought they were...
Login or Create an Account to see details.
Services
Revecore is doing well in other areas, but the underpayment piece is just sad. They don’t get the...
Login or Create an Account to see details.
Relationship
Of all the vendors that I have worked with, Revecore has been the easiest. They are available almost...
Login or Create an Account to see details.
Relationship, Services
Revecore’s biggest strengths are their revenue integrity team, coding, and fines. Also, on the...
Login or Create an Account to see details.
Relationship, Relationship, Relationship
Revecore is phenomenal. They are a great partner. They are highly responsive and highly...
Login or Create an Account to see details.
Operations, Operations, Services, Services, Services
Revecore looks beyond the basic calculation of a contract paid to a model; they incorporate lessons...
Login or Create an Account to see details.
Relationship, Relationship, Relationship
Revecore is good at communicating with us on a regular cadence and coming to us with opportunities...
Login or Create an Account to see details.
Relationship, Relationship
My experience with Revecore has been pleasant. They are very open to feedback and recommendations to...
Login or Create an Account to see details.
Value, Value
The firm is paid a percentage of what they collect. If they don't collect anything, they are not...
Login or Create an Account to see details.
Relationship, Relationship
The firm's staff is not wowing me at the moment. But they are open, kind, and courteous. They are...
Login or Create an Account to see details.
Relationship, Relationship
The firm exceeds my expectations because of their communication and willingness to adapt to what I...
Login or Create an Account to see details.
Relationship, Relationship, Value, Value
The firm doesn't drive tangible outcomes for us. They tell us about the things they find and the...
Login or Create an Account to see details.
Relationship, Relationship, Value, Value
Revecore exceeds our expectations in terms of working with other firms. When we have issues or...
Login or Create an Account to see details.
Relationship, Relationship
We have a great relationship with the firm’s representatives up to some of their top executives.
Login or Create an Account to see details.
Loyalty, Loyalty, Services, Services
The firm could do a lot more automation instead of the manual processes that we do now. That is...
Login or Create an Account to see details.
Relationship, Relationship
The firm’s staff is very knowledgeable. When we have an issue, we sit down to talk to people, and...
Login or Create an Account to see details.
Relationship, Relationship
We have had a lot of discussions with the firm. They often want us to hold their hand to help them...
Login or Create an Account to see details.
Value, Value
We receive our money's worth from the service but only because the firm gets paid for what they find...
Login or Create an Account to see details.
Relationship, Relationship
The firm has a person who works on Medicaid and others who work on BCBS, and Revecore is very...
Login or Create an Account to see details.
Value, Value
Revecore avoids charging for every little thing. Their services are very fairly priced and very...
Login or Create an Account to see details.
Services, Services
We hired Revecore to do our secondary underpayment recoveries. They come behind our revenue cycle...
Login or Create an Account to see details.
Operations, Operations
Revecore pays good attention to detail with their onboarding. They are extremely organized and well...
Login or Create an Account to see details.
Relationship, Relationship
We have regular meetings with Revecore. They are very easy to work with, and they provide good...
Login or Create an Account to see details.
Relationship, Relationship, Value, Value
Revecore has been able to find our underpayments and do a good job recovering them, and they do not...
Login or Create an Account to see details.
Value, Value
Revecore will find things and work them, but then they hand things off to us. The firm is not trying...
Login or Create an Account to see details.
Relationship
Revecore could have been probably a little more transparent about how they were working on a couple...
Login or Create an Account to see details.
Loyalty, Loyalty, Relationship, Relationship
We went through a vendor review for Revecore. We did have the opportunity to look at others as well,...
Login or Create an Account to see details.
Relationship, Relationship, Value, Value
Revecore is very good when we question something on our invoices. We are comfortable with the firm...
Login or Create an Account to see details.
Relationship, Relationship
We definitely have a partnership with Revecore. The firm's strengths are in their communication,...
Login or Create an Account to see details.
Operations, Operations
We initially had a bumpy start with the firm, and the issue was on our side because we didn't have...
Login or Create an Account to see details.
Relationship, Relationship
We slipped on communication when my team wasn't billing the firm like they were supposed to, and I...
Login or Create an Account to see details.
Relationship, Relationship
Our leaders from the firm are really good. They keep me up-to-date. If anything changes, they send...
Login or Create an Account to see details.
Relationship, Relationship, Services, Services
Unlike most firms, Revecore integrated within our own internal teams to try to do a root cause...
Login or Create an Account to see details.
Relationship, Relationship, Operations
Revecore could maybe expand to different services. We tried to get them to help or be more involved...
Login or Create an Account to see details.
Relationship, Relationship
At first, Revecore’s executives were more involved. As time has gone by, the service has become just...
Login or Create an Account to see details.
Relationship
I have worked with a lot of different firms in a lot of different spaces, and I find Revecore to be...
Login or Create an Account to see details.
Loyalty, Relationship
In the past, my overall satisfaction was at the top of the scale, but currently, it is a little low....
Login or Create an Account to see details.
Relationship
I really can't say enough good things about our account person. They are a real pleasure to work...
Login or Create an Account to see details.
Relationship, Relationship, Value, Value
Revecore is very easy to work with. The firm has an algorithm that sometimes catches different...
Login or Create an Account to see details.
Relationship, Relationship
Each year we partner with Revecore, we see growth in what they recover. Dollars are great, but we...
Login or Create an Account to see details.
Relationship, Relationship
Our account manager from Revecore has been with us the whole time. We have other account managers...
Login or Create an Account to see details.
Services
The payers are doing many things to try to reduce what they have to pay. Revecore not only works...
Login or Create an Account to see details.
Relationship
We have a strong continuity of Revecore team members who work with our organization. The team...
Login or Create an Account to see details.
Loyalty, Relationship
We have worked with Revecore for quite a while. Really, I think we chose the firm because of their...
Login or Create an Account to see details.
Value
Revecore follows our internal underpayment team to ensure that we haven't missed anything. I think...
Login or Create an Account to see details.
Relationship, Services
What Revecore is finding are things that we should have already found. We already know that those...
Login or Create an Account to see details.
Relationship
Revecore has great customer service, and that is the key. If anybody is looking for someone who is...
Login or Create an Account to see details.
Value
Everything that Revecore is charging is valid. There hasn’t been anything that has snuck up on us.
Login or Create an Account to see details.
Relationship
Our point of contact at Revecore is very willing to jump in and help. They are very involved in what...
Login or Create an Account to see details.
Value
When it comes to getting our money's worth with Revecore, things have been a little shifty. We would...
Login or Create an Account to see details.
Relationship
To be honest, Revecore is probably our best vendor. They are pretty flexible with what they charge...
Login or Create an Account to see details.
Relationship
Revecore's leaders have done a good job of checking in with us to see whether they are meeting our...
Login or Create an Account to see details.
Relationship
Some things that make Revecore stand out from their competitors are their customer service and how...
Login or Create an Account to see details.
Relationship, Value
Revecore is outstanding. We are very selective, and Revecore has gone through different name changes...
Login or Create an Account to see details.
Loyalty, Loyalty, Value, Value
Revecore is going to be looking for anything that is going to make them money, so they are going to...
Login or Create an Account to see details.
Relationship, Relationship, Services, Services
Revecore is easy to work with. They do very well with our reports and are able to comb through the...
Login or Create an Account to see details.
Relationship, Relationship, Services, Services
Revecore discovers things that we do not discover. When a balance goes to zero or gets pushed to the...
Login or Create an Account to see details.
Relationship, Operations
One thing we have had difficulty with is that there is a certain way we have to do things, and we...
Login or Create an Account to see details.
Relationship, Relationship
I would 100% recommend Revecore for anything because compared to some of the other firms we work...
Login or Create an Account to see details.
Value
Revecore’s payment structure is strictly based on what they are able to find. We get a pretty good...
Login or Create an Account to see details.
Relationship, Relationship, Services, Services
Revecore does a good job, but I don't know whether they consistently exceed our expectations. We...
Login or Create an Account to see details.
Relationship, Relationship
Revecore’s communication is excellent. The people we deal with are very good to work with. That is...
Login or Create an Account to see details.
Relationship, Relationship
I don't generally have to escalate things too high with the firm’s leadership. Revecore is pretty...
Login or Create an Account to see details.
Relationship, Relationship
We already had Revecore for some work when I started working at my current facility, and I have...
Login or Create an Account to see details.
Relationship, Operations
Nobody does anything for free. When we did a project with Revecore, we had to engage in an entirely...
Login or Create an Account to see details.
Relationship, Relationship
The firm is very knowledgeable about the work that they do. We have touchpoints with them, and they...
Login or Create an Account to see details.
Relationship, Relationship, Value
Revecore is really easy to work with. I shoot them an email, and they shoot one back. Their emails...
Login or Create an Account to see details.
Relationship, Relationship, Value, Value
Revecore is really invested in figuring out whether something is missing from the file that we send...
Login or Create an Account to see details.
Relationship, Relationship, Services, Services
Revecore looks at things regionally. They are a big company, and that is to their advantage. They...
Login or Create an Account to see details.
Services, Services
If I am nitpicking, the only thing that Revecore could improve on is more detailed notes at times...
Login or Create an Account to see details.
Relationship, Relationship
I have access as far up as I need at Revecore. The firm is always involved, and there are multiple...
Login or Create an Account to see details.
Services, Services
Revecore provides great statistical data on our scheduled calls. They do a good job of identifying...
Login or Create an Account to see details.
Relationship, Relationship, Services, Services
Revecore is constantly over the KPIs our organization sets. In the years I have been at this...
Login or Create an Account to see details.
Services, Services
On the underpayment work, we don’t see Revecore’s tech, but I know they have systems in place and...
Login or Create an Account to see details.
Relationship, Relationship
Revecore’s general workflow goes well. They have a very good client services division. The people on...
Login or Create an Account to see details.
Relationship
With every executive update with Revecore, there is a sales pitch for other services that we are not...
Login or Create an Account to see details.
Value, Value
Revecore gets paid a fee for what they find, but sometimes it feels like they try to find something...
Login or Create an Account to see details.
Relationship, Relationship
Revecore’s greatest strength is that they work with us directly. Revecore has been a great partner...
Login or Create an Account to see details.
Relationship, Relationship, Services, Services
Revecore had some issues with staffing, so there was a little downside of not collecting a lot of...
Login or Create an Account to see details.
Relationship, Relationship
Prior to COVID-19, we had Revecore’s staff work right in the office with the rest of our staff, and...
Login or Create an Account to see details.
Value
The firm’s rates are not as good as I want them to be for the work the firm does. I think they do a...
Login or Create an Account to see details.
Relationship
Revecore does an excellent job of reporting out, and their representatives are decent.
Login or Create an Account to see details.
Services, Services, Services
I would say Revecore meets my expectations, but I wouldn't say they exceed them. Even though things...
Login or Create an Account to see details.
Relationship, Relationship, Relationship
What I would really like to see from Revecore is communication from them to know what is happening...
Login or Create an Account to see details.
Relationship, Relationship, Relationship
I would suggest that Revecore make a change in their business strategy. But I am getting the...
Login or Create an Account to see details.
Loyalty, Loyalty, Loyalty, Relationship, Relationship, Relationship
Revecore is trying to improve their reporting services. They are looking at doing offshore work, so...
Login or Create an Account to see details.
Relationship, Relationship, Relationship
We only work with a couple of people at Revecore, and they are exceptional. They do a really good...
Login or Create an Account to see details.
Operations
What impresses me most about Revecore is their in-depth knowledge of managed care contracts. We like...
Login or Create an Account to see details.
Relationship, Relationship, Relationship
Revcore is very personable. They look at our company as an individual company, not just another...
Login or Create an Account to see details.
Relationship, Relationship, Relationship, Services, Services, Services
Revcore doesn’t share their technology, but they share their thought processes and how they look at...
Login or Create an Account to see details.
Services, Services, Services
Revecore could improve the way they do their monthly reporting. There are multiple documents, and...
Login or Create an Account to see details.
Relationship, Relationship, Relationship, Services, Services, Services
Everybody is human, so sometimes Revecore picks up accounts they shouldn't or asks a charging or...
Login or Create an Account to see details.
Relationship, Relationship, Relationship
Collaboration is very important to us, and our collaboration is spot on with Revecore. We can be...
Login or Create an Account to see details.
Relationship, Relationship, Relationship, Operations
Revecore’s strength is also their weakness. Revecore is very aggressive, but to the point that...
Login or Create an Account to see details.
Relationship, Services, Services, Services
Revecore could improve their services by sticking to the parameters that they have been given. We...
Login or Create an Account to see details.
Relationship, Relationship, Relationship
Revecore is good at what they do. They are so professional with their presentations. I have reached...
Login or Create an Account to see details.
Relationship, Relationship, Relationship
Revecore exceeds our expectations by having great talent and a subject matter expertise model. Their...
Login or Create an Account to see details.
Services, Services, Services
A little more technology would help Revecore a long way. That is the nature of the business, and...
Login or Create an Account to see details.
Relationship, Relationship, Relationship
Revecore is very good. They are incentivized to work on every account because that is how they get paid....
Login or Create an Account to see details.
Relationship, Relationship, Relationship
The people we work with at Revecore are very able to solve our problems. Because of their business...
Login or Create an Account to see details.
Loyalty, Loyalty, Relationship, Relationship, Value, Value
Revecore does a great job of doing what I ask them to do, and they have some intelligent staff...
Login or Create an Account to see details.
Services, Services, Value, Value
Revecore doesn’t have that good of a physician team that goes after physician payments. Those...
Login or Create an Account to see details.
Services, Services, Services, Value, Value, Value
Revecore reviews our zero-balance encounters for the accuracy of the payments. The accounts are dead...
Login or Create an Account to see details.
Relationship, Relationship, Relationship
We have a great representative from the firm, and we meet with that person regularly to go over...
Login or Create an Account to see details.
Services
Revecore looks at the $0 balances that have been fully adjudicated and determines whether there is...
Login or Create an Account to see details.
Relationship, Relationship, Relationship, Value, Value, Value
We have regular calls from Revecore, and their business is small. I am sure that if they had a...
Login or Create an Account to see details.
Relationship, Relationship, Relationship
Revecore is open and laid back; they are not pushy or trying to make quick dollars. The vendor is...
Login or Create an Account to see details.
​
Featured Report
Preferences