Rhapsody Commentary

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We very rarely need to call Rhapsody’s support people, but when we do, we usually get good answers...

Rhapsody seems to deliver just about everything. It is very intuitive and easy to use. The...

The only training that we really had for Rhapsody was back when we first went live with it, and the...

Rhapsody has always been very responsive to me. Thankfully, we've never had any major incidents...

There are a couple of things that I would change in Rhapsody, so I wouldn't say it does things...

When I go on Rhapsody’s regular group calls, they lay out where they're headed and some of the...

We just have basic support with Rhapsody, so there aren’t a lot of extra details going on. We've...

I'm pretty satisfied with the money’s worth we get with Rhapsody. I'm careful with our...

We work with Rhapsody pretty closely in their development group, and they're great. We don't have...

There's absolutely nothing wrong with my success manager from Rhapsody, and there's nothing wrong...

Rhapsody has added a lot of features and functions over the past few releases, and they've got a new...

With Rhapsody, we haven't had any urgent things where we would log an extremely high-level ticket....

We do Rhapsody’s computer-based training. So they have materials. Their processes for getting people...

We have to be very direct with the vendor. We have to state exactly what we want. Part of this is...

Rhapsody doesn’t fully understand our solution and the way that we are working. They are big enough...

Everybody is doing AI, but Rhapsody has just rolled out a tool that actually really works. I...

Rhapsody’s training is top notch. They have a great certification program. One thing I like about...

Rhapsody has great support and a great system that doesn't require a lot of support. I do feel like...

Our partnership with Rhapsody has been really good. I've talked to people who are pretty high at...

Rhapsody's training is instructor led the entire time. They provide demo versions right away and...

Rhapsody makes a very user-friendly product. It doesn't require support. They have a great forum for...

I would not want to purchase Rhapsody again because of limitations in its underlying infrastructure....

I don’t really have a regular point of contact with Rhapsody that I can go to in order to ask...

We had a need to get some of our backup support people some training on Rhapsody, and we tried to...

Rhapsody understands our business model, and they operate like a true partner. They know where we're...

Rhapsody is great. They're a great company. We have actually assisted Rhapsody in developing new...

I like that the majority of Rhapsody’s courses are self-paced. We don't have to wait for an online...

We went to Rhapsody because of some organizational changes, but if it were up to me, I would have...

I'm still learning Rhapsody. The Rhapsody certification is self-paced, so I did mine in several...

With Rhapsody, everyone on our team was trained at one time. As new people come on, they complete...

I can contact my partners at Rhapsody any time, and I get a response very quickly. The turnaround is...

Rhapsody is always doing more development, and they provide updates on what is going on and what...

Rhapsody's strength is in its engine. It has been a great tool for our engineers, and it is easy to...

Rhapsody is solid, but the vendor needs to incorporate the ability to do some automatic...

The training from Rhapsody is individual and online, and they have to produce an end result of what...

The partnership with Rhapsody is good. There has been a lot of change with who owns it and who’s...

We might change away from Rhapsody over the next year. I would not be surprised if we keep it around...

I’ve been very happy with our return on investment with Rhapsody. I appreciate the ease of...

I haven’t been through Rhapsody's training in a long time. We have some new people on the team going...

Rhapsody has an amazing online course with tests, and we have to do an actual build and send it off...

Rhapsody just got AI, so they are continuing to develop and stay with the latest. We just got it,...

Rhapsody’s support team is very responsive and is always helpful. The support people are always...

We can manage changes in-house, so we have quicker turnaround times and break fixes that we can...

Ease of use and flexibility are strengths of Rhapsody. The system's scalability is very impressive.

Rhapsody could have more local training, but that is just the nature of their company. They have...

Anytime we have to work with Rhapsody’s support people, they are very timely and jump right into...

Rhapsody usually has everything we need, and when they don't, they usually produce it for us, but we...

We have had several interface engines over the years, but Rhapsody is way ahead of the other options...

The product does what it is supposed to do. My dissatisfaction is with the vendor. It took us months...

Corepoint definitely had an easier user interface than Rhapsody. The learning curve is a little bit...

Rhapsody is actively engaged in improving their solution. What I'm seeing from Rhapsody is that...

Rhapsody's application works. We don't have many problems with it, but we don't have conversations...

Rhapsody’s support people are generally responsive. We have not had a lot of interactions with their...

I have been impressed by the functionality included in the package and in the engine and with the...

We do the upgrades for Rhapsody. If we have problems, the vendor is there. But they don't do the...

Every once in a while, we find something that we think should work in Rhapsody that doesn't quite...

I would absolutely buy Rhapsody again. Rhapsody is fantastic. We have used so many integration...

Rhapsody is a fabulous tool for large organizations because it allows us to minimize needed...

Rhapsody is pretty good about keeping up-to-date with newer technologies. Over the years, they have...

For our newer people, we would like them to get more detailed information in the training from...

We have had very few issues with the product over the last few years. It is very easy to use. It is...

The support could be improved a bit in terms of Rhapsody engaging with us. Sometimes it takes a...

The vendor has been good about alerting us to issues. We could always have more support, and we...

Like all other vendors, over the last few years, Rhapsody has raised their prices, so we could...

We are completely satisfied with Rhapsody, other than a few things that could be more perfect, but I...

In the past, Rhapsody was a product that I would very much recommend. I can't ignore that history,...

Rhapsody tends to charge quite a bit. We pay a lot of money for the solution, and with each new...

The solution is not extremely user-friendly, and it takes a while for someone new, even if they are...

Once during a call, we kind of went back and forth with a person from Rhapsody who was argumentative...

I came from an organization that was using Rhapsody, and I was excited to come here and use it too....

Rhapsody has gone through some organizational changes. I had great success in the past with...

Rhapsody is quite simple, but it also has a learning curve. Users can look at it and get the basics...

We don't have a ton of communication with Rhapsody because we don't have issues. We only go to...

I haven't seen the new versions of the system, but I know that Rhapsody was working on better error...

Rhapsody knows what they are. They are not trying to do anything that they aren't fluent with. We...

The system meets our needs. However, it has some parts that we were hoping to use that don't work...

I would absolutely buy Rhapsody's system again. I would 100% recommend it. It is a very efficient...

Rhapsody has been updating things well, like the new security. Rhapsody has also been really good...

Rhapsody's system is an interoperable application. That allows interoperability between different...