Corepoint Commentary

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Rhapsody’s customer support is awesome. If I have issues with an action list or anything like that,...

From the training that I've gone through with Corepoint, whether it's been online or in person, it...

Rhapsody isn't really changing anything in Corepoint. It's just the status quo. They do their job....

Corepoint does what it needs to do, but I am a coder by trade, and there is a lot of point-and-click...

A lot of people in interoperability don't seem to be real coders. They just landed in those roles,...

With AI, what's to stop me from going to the cloud and doing what Corepoint does, or just creating...

Rhapsody has done a great job of making sure that if there are changes to the solution, we're able...

With Corepoint, we've had an issue here or there where we have to check in with support to get...

Rhapsody goes above and beyond for us. We have a dedicated resource from Rhapsody, and they've done...

Corepoint does a great job of being a true EDI engine and sending and receiving data when we need it...

The biggest benefit of the product is ease of use. We have to know HL7 and what we want to do, but...

Seeing that we've been a long-standing customer, the vendor will reach out to us every so often to...

The vendor's support has been excellent, especially over the last year. We underwent a significant...

In order to handle API calls, we need to purchase the web services module, which comes with a pretty...

The ability to take just about anybody and train them on integration using Corepoint is huge. With...

I’m very biased toward the Corepoint engine compared to some of the other engines in the integration...

Things have improved since the last time I spoke with KLAS. Our account manager left, but I had a...

Before Corepoint was picked up by Rhapsody, it went through a couple of iterations. Rhapsody took a...

Rhapsody is always transparent with their charges. I think they're probably fair, but it seems like...

Custom databases are an area where we’d like more capability in Corepoint. There are a number of...

I’d like Rhapsody to keep their costs in check and keep hiring strong support people. I've worked...

I would like to see more training from Rhapsody. They have what are called cookbook examples, where...

We’ve been using Corepoint for a long time. We've gone through all its iterations and various name...

We’re a couple of versions behind, so there may be some more functionality in Corepoint that I’m...

Things with Corepoint are as awesome as ever. Rhapsody's service has been great overall. I opened a...

As far as partnership goes, we found out our account representative was no longer at Rhapsody, but...

What I like about Corepoint is that it is pretty easy to use and pretty intuitive. Also, anytime I...

One of the things I love about Corepoint is how easily we can debug it. It has a lot of great tools...

Rhapsody is quick to turn a solution around when we do have something that we need fixed. I haven’t...

What Rhapsody does well is the longevity of the engine and the flexibility, so there’s an...

Corepoint fits the bill for what we need, but there are more cost-effective options that we're going...

Rhapsody could provide more online training options, and the cost is very high for additional...

Rhapsody’s support has gotten a lot better over the past year. It has been really good. I’ve had to...

It seems like every few months, we get a new Rhapsody account manager, and they never call us....

Rhapsody develops Corepoint and makes it more usable and user friendly, and they listen to customer...

I've been a Corepoint customer for many years. Over the past year, the product has run well. We use...

A lot of the focus has been on developing AI tool sets within Corepoint, and Rhapsody hasn’t done a...

Corepoint is fantastic. It is expensive, but it is good. Corepoint does everything I need it to, and...

Rhapsody has the best support I have experienced with a software vendor in my career. A...

Rhapsody has been great, but they haven't been as great lately because they have grown as they have...

Corepoint is very reliable. We really don’t ever have any issues with the interface engine. Being at...

Rhapsody is very good at communication, even at the upper level. Their support is very good, and...

Corepoint is the circulatory system of our data flows. It is a very customizable integration engine...

Rhapsody has a very good support model, and they get back to us within a day.

When I need support, I just call the vendor. I guess I haven't ever logged a support case. They have...

If I had to nitpick something, it would be that the vendor should have something like a suggestion...

Rhapsody seems to stay pretty current with new technologies and the way the IT environment runs....

We learned recently when we had some new people start that the vendor no longer offers in-person or...

Everything has been pretty transparent with charges. Rhapsody gives us a quick turnaround on any...

I like Corepoint because of how easy it is to use and how great it is to work with Rhapsody's...

Being able to use web services with Corepoint might be helpful, regardless of whether we are just...

I'm not a fan of the alert system as it currently stands in Corepoint. When we create our...

We talk with Rhapsody a few times a year, and they not only make sure to advertise some of the newer...

There are a couple of new features for Corepoint that I'm looking forward to getting into our test...

We are extremely satisfied with getting our money’s worth from Corepoint. A couple of years ago,...

I have recommended Corepoint before. I'm realistic. I'm not saying that nothing is wrong with it or...

A few years ago, our leaders wanted some metrics to compare the engine between locations. For some...

I definitely would buy Corepoint again. When I have new teammates start, they get up to speed pretty...

Rhapsody has some interfaces set up for us already that we can use and learn from. I had a query...

Corepoint is a solid product. However, I haven't seen much development or innovation from Rhapsody,...

Corepoint is a simple product. It does what we need it to do, and I like how it feels.

We wish the support model or subscription would include some type of training for personnel turnover....

Rhapsody could do more online courses at a reasonable cost. Training online is easier because I work...

Rhapsody’s support people always answer the phone; they always respond. They find the root cause of...

With tools like Mirth Connect, there is a lot of build-it-oneself stuff. That tool is extremely...

Technically, Rhapsody has a redundant platform called Assured Availability, and it has been buggy. I...

Rhapsody needs to look at the different scales of customers. They deal with a lot of larger health...

We don't have any issue with the functionality of Corepoint, but we are going to market because of...

Corepoint supports FHIR and web services for APIs. It manages all of those things. For FHIR and...

Rhapsody has training for each module. If someone wants to learn HL7, FHIR, or web services,...

Rhapsody could have just been an HL7 company, but when FHIR came along, they became the best FHIR...

Rhapsody's charges aren't cryptic at all. We know exactly what we are paying for every module, and...

Rhapsody has the best support of any IT company that I am aware of right now, including Microsoft....

Corepoint is a good solution, and it will continue to get better and better. Corepoint runs like a...

We are hoping to continue using Corepoint into the future. When we migrated from a previous...

We did an upgrade to a newer version, but there was nothing extremely big that changed with that...

The support used to be solid, and it is still quite good, but after the acquisition by Rhapsody, I...

The vendor used to make a lot of requests for feedback. If we were at a conference, we could have...

We had a service outage where the main configuration service on our production server went down for...

The community that we once felt among Corepoint users was stronger before. We used to have regular...

It has been a number of years since I did Rhapsody's training, but the thoroughness and practicality...

There are a few items that could improve with the user experience or the user interface. Those items...

I know the vendor is doing some testing with their own AI to be able to do at least some...

I do still hear of some innovations happening. We have been reassured lots of times that innovation...

I think it would be interesting if Rhapsody were a little more of a direct competitor with Progress...

I get a little worried sometimes with the vendor running both the Rhapsody solution and the...

I really like that the testing is totally embedded into the application. I can test every line as I...

Overall, Corepoint is a great product, especially for people who don’t come from a strong...

Corepoint has done everything we need it to, and I’m sure there are still more pieces we could...

It doesn’t seem like the vendor is coming out with as many versions as they used to. I believe I...

The version control and testing are definitely things I haven’t seen elsewhere. The ease of...

We have connected the solution to databases, pulled and stored data, retriggered processes via SQL...

The support has been good. When we call with a problem, Rhapsody helps us right away.

We have had some issues with the increases in Rhapsody's maintenance fees. They have ranged over a...

I have been to training, though it has been a while. Rhapsody has some very good examples to walk...

Rhapsody's support is email based. The vendor is quick to respond, and we have always had good...

Corepoint has met our needs out of the box. We haven't done any customizations or needed the vendor...

I felt like it was easy to follow along with Rhapsody's training and get the information we needed....

Corepoint is good. Rhapsody has messed it up a little. In the last few updates, they have made the...

Corepoint is definitely not as good as it used to be, but it is still probably better than anything...

Corepoint is pretty good. Rhapsody gets stuff done when we need them to. They have always been very...

Corepoint is one of our most expensive things. Every couple of years, the price comes up, and we ask...

Rhapsody doesn't change much, but they don't really need to. Everything they have done has been to...

The Corepoint software is great. It is very flexible and functional. Rhapsody is the best vendor we...

Rhapsody has made improvements with the training program. It is great. We used to have online...

Rhapsody has customer service and support that I hold every vendor accountable to. They are that...

Rhapsody needs to keep doing what they are doing and looking for opportunities. They should keep...

When I look at our charges every year and true up our costs, connections, and everything, how could...

As Rhapsody has grown, they have melded some of their products together. I would like to see more of...

Corepoint's newer versions are incorporating AI. We are super excited to be able to move up to that....

Rhapsody listens to us as a consumer of their products and clearly listens to what their support...

Nobody has been able to touch everything I love about Corepoint. So in my book, Corepoint is part of...

Rhapsody recently merged with Corepoint, so my training experience has been more with Corepoint than...

There has never been anything we have come across that Corepoint has not been able to do. We have...

The Rhapsody resource I work with is very good. There are enough documentation files and available...

We love Corepoint. I hear nothing but good things about it, and I love building in it. My favorite...

Rhapsody’s support team is phenomenal. The account executive is always great. I have never, in my...

I had to go through training for Corepoint, and it was overwhelming because I had never done...

My boss mentioned that we were quite a bit behind on the versions of Corepoint. I think there was a...

Corepoint is a flexible product. It is fairly easy to maintain and manage, and it is very powerful....

Rhapsody’s training courses provide an excellent basis for anybody to start using Corepoint.

We don't have to do a lot of training for Corepoint because we don't have to deal with the solution...

Corepoint is not terribly expensive. I have seen more expensive things.

We have outstanding support from Rhapsody. We have one contact that we deal with a lot, and they are...

We are on the old server, and it meets our needs, but regarding security stuff, we should be off the...

I would like to ask Rhapsody to improve their training. To me, it looked Rhapsody had changed their...

I love the product. I am very pro Corepoint. The system either clicks with people or it doesn't. I...

If I call Rhapsody for support, things will typically get resolved with that call. Sometimes, if I...

We have had to solve a couple of really difficult problems. There have also been cases where we have...

Rhapsody has user groups and really good online resources. The only thing that could improve would...

My experience with the product has been nothing short of fantastic. Occasionally, I will get...

Rhapsody has done an incredible job. We are thrilled with their support and their upgrades for...

We did the vendor's training course for Corepoint a while ago, and it could have been a little...

I like that Corepoint works. It is reasonably priced. Rhapsody keeps up with features. As all the...

I don't know whether it is because of our periodic business reviews, but Rhapsody seems very easy to...

With this technology, we build interfaces between things, and we control one end, and a vendor...

We are in an interesting situation with integration engines because every Epic customer has to have...

Rhapsody’s training has gotten a little lackluster lately. Especially in this day and age, the...

Rhapsody has always been really responsive whenever we call the tech support team. They are super...

Rhapsody doesn't reach out too much. I don't know if that is because they just don't run into issues...

Corepoint has been really great, honestly. I love the Corepoint system. I have minimal complaints...

Rhapsody could do a better job at facilitating upgrades. I can't say that I have ever been told that...

I have never had an issue with Corepoint not having a feature that we want, and the tool is easy to...

Our relationship with Rhapsody is very good. They are helpful and quick to answer.

Corepoint is user-friendly and flexible. It is intuitive. It is kind of like the Disney World of...

Rhapsody has been very consistent in product performance and delivery. Their upgrades do exactly...

We don't need training from Rhapsody too much, but we do send new staff to their training, and it is...

We have a support contract with Rhapsody, but we rarely need to use it since our team is well...

Rhapsody is a little more reactionary than they used to be, but they are still pretty darn good. I...

Corepoint offers more than we currently use simply because we are not ready or staffed to take full...

Corepoint is our interface engine that handles data exchanges. It receives HL7 data, orders, and...

Rhapsody’s support team is the best support team that anyone could get anywhere. The team members...

Corepoint does everything that we need an HL7 integration engine to do. It does stuff in a way that...

We didn't need any training for Corepoint for a while. Normally, when Rhapsody calls, they will show...

Corepoint is like a car. I would recommend it to everyone. The system is beautiful. It is easy to...

Rhapsody does a nice job when it comes to charging. They have started bundling licensing and support...

There are three levels of training and certification for Corepoint. The first one is a piece of...

Corepoint is reliable and steady. There are not a lot of upgrades or changes. We can kind of set...

We have not been happy with the support from Rhapsody lately. We have had Corepoint for a long time....

Corepoint does everything we need it to do, but there are some things we wish we could change. For...

Rhapsody does send out emails, but a lot of the proactive stuff is on their website, so we have to...

We bought a package of embedded email action points from Rhapsody. When we get a message and process...

We are really happy with Rhapsody. They have been consistent. We have been satisfied with their...

We have been having issues with the solution's pool service that has to be restarted on the server....

Rhapsody has three levels of training, but once we get trained, there is not much else. They have...

I have used other integration engines before, and Corepoint is the one I like the best. It is easy...

Corepoint's cost is one of its biggest benefits. We are able to rinse and repeat and probably get...

We haven't done a recent upgrade for Corepoint, and we haven't implemented anything new in several...

Rhapsody has added a few more layers of insulation to their executive involvement. We get emails...

The things that are boosting Rhapsody's score are the quality of the software and the product...

Rhapsody is a very hands-off vendor. We used to have account managers who understood the product and...

I have really seen a shift with Rhapsody in the last couple of months, and I am quite displeased...