Corepoint Commentary
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Tyson Blauer
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Analyst/Coordinator

Product

There are things that Corepoint can do, but we are behind in getting it upgraded, and if we did, we...

Jul 2024
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Analyst/Coordinator

Relationship

Corepoint is very stable, and we don’t have issues with the software. It runs like a well-oiled...

Jul 2024
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CEO/President

Product

Corepoint is an outstanding product. It is a workhorse. It does what it is supposed to do and, knock...

Jun 2024
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CEO/President

Relationship

With Corepoint, when we call the person we think is going to fix our problem, they answer the phone....

Jun 2024
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Manager

Product

Corepoint is a good product. From my experience in the past couple of years, Corepoint has been...

Jun 2024
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Manager

Relationship, Product

Corepoint seems to be able to work with the latest, greatest operating systems and everything. From...

Jun 2024
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Manager

Relationship, Operations

My experience in terms of training has been that I can call Rhapsody’s support team and learn stuff...

Jun 2024
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Manager

Relationship, Operations

We haven't really had to work with executives at this point, and that is probably a good sign. One...

Jun 2024
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Manager

Value

Corepoint is pretty good at driving tangible outcomes. It is pretty versatile in making things work...

Jun 2024
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Manager

Relationship

I would recommend Corepoint 100%. I haven't had any experience with customer service for a similar...

Jun 2024
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Manager

Value

We could pay for Rhapsody’s web services, and they would meet our needs too, but we would have to...

Jun 2024
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Manager

Culture, Value

Rhapsody does not charge any more than a normal vendor probably would. It seems like Rhapsody does...

Jun 2024
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Manager

Operations, Value

I thought Rhapsody’s implementation services rated top of the scale. We didn't have to pay anything...

Jun 2024
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Analyst/Coordinator

Value

Corepoint is not exactly a cheap product to use, but our organization is not complaining about the...

Jun 2024
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Analyst/Coordinator

Product, Value

If someone were considering Corepoint, I would say that if they want an interface engine that is...

Jun 2024
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Analyst/Coordinator

Relationship, Operations

We have regular meetings with our Rhapsody representative who is very informative and helpful. We...

Jun 2024
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Analyst/Coordinator

Operations

For our first training, Rhapsody was on-site, and since then, all the training has been remote. The...

Jun 2024
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Analyst/Coordinator

Culture, Value

The fact that Rhapsody avoids charging for everything was the main selling point for us because our...

Jun 2024
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Analyst/Coordinator

Operations

Rhapsody did really well with our implementation. We were ahead of schedule for implementing...

Jun 2024
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Analyst/Coordinator

Relationship

The support from Rhapsody has been great. We have had all positive experiences. When we were going...

Jun 2024
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Analyst/Coordinator

Operations

The training from Rhapsody could have been a little better, but it was still pretty good. Their...

Jun 2024
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Analyst/Coordinator

Product

Corepoint is a night-and-day difference from our previous solution. It is newer technology. It is...

Jun 2024
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Analyst/Coordinator

Relationship, Operations, Product

When there are new products out, Rhapsody leaves it up to us to check their website and get the new...

Jun 2024
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Analyst/Coordinator

Product

Rhapsody is a newer company, and with that, there have been a couple of small issues. There was a...

Jun 2024
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Analyst/Coordinator

Loyalty, Product

Corepoint is so new that all the new technology is in there. It is ahead of everybody else, so the...

Jun 2024
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Manager

Relationship

Some senior-level people from the vendor used to come on-site just to chitchat and get caught up on...

Jun 2024
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Manager

Product

Any large healthcare system is going to have an interface engine like Corepoint, and that is just...

Jun 2024
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Manager

Relationship

Rhapsody is an outstanding company, and they have a great product. They have met our needs and then...

Jun 2024
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CTO

Relationship, Operations

In the time that we have had Rhapsody, we have opened up a very low number of support tickets. We...

May 2024
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CTO

Loyalty

We will replace Corepoint if Rhapsody forces everyone to move to the cloud. Rhapsody is pushing...

May 2024
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CTO

Culture, Value

Rhapsody has gotten super granular. At this point, there is a cost tied to every little feature that...

May 2024
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Analyst/Coordinator

Relationship, Operations

The vendor has very friendly, knowledgeable, and responsible customer service people. I have never...

May 2024
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Analyst/Coordinator

Product

As far as the actual system goes, there is nothing wrong with that. Everything is working. Even...

May 2024
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Manager

Relationship

Corepoint is one of those vendors that we can always count on. They are a phone call or an email...

May 2024
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Analyst/Coordinator

Relationship

Corepoint's support is the best. When we call on the vendor's support people, they involve whatever...

May 2024
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Analyst/Coordinator

Product

The system is easy to build, use, and troubleshoot.

Apr 2024
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Analyst/Coordinator

Loyalty

We need to go back to having CorePoint-only user groups.

Apr 2024
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Analyst/Coordinator

Relationship, Product

I would definitely want Rhapsody to reach out about any type of bug found on Corepoint with our...

Apr 2024
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Analyst/Coordinator

Relationship, Value

Rhapsody is very good about getting us to the right folks and solving problems very quickly....

Apr 2024
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Analyst/Coordinator

Operations

When we did training with Rhapsody, it was very effective. I like how easy Corepoint is to learn and...

Apr 2024
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Analyst/Coordinator

Product

I definitely like Rhapsody’s monitoring. Their monitoring and alerting are excellent. We can set up...

Apr 2024
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Analyst/Coordinator

Product

I would like it if the monitor would also have the ability for a sustained threshold. If we have an...

Apr 2024
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Manager

Relationship

As a customer, it is very easy to work with Rhapsody’s customer service. It is always easy to get...

Mar 2024
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Manager

Culture, Value

With Rhapsody, I don't believe we have ever had to pay any additional fees outside of our...

Mar 2024
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Manager

Product

The good news with Corepoint is since we got it set up, it has just worked. We have been able to use...

Mar 2024
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Manager

Operations

Rhapsody offers their training courses, and they offer a certificate of completion, but there is not...

Mar 2024
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Manager

Relationship

Corepoint used to be its own organization. It was bought by Lyniate, who spun that off to Rhapsody....

Mar 2024
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Manager

Culture, Value

The product is highly overpriced. The current pricing model is based on the number of connections...

Mar 2024
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Manager

Loyalty

The vendor has designs to merge the product with Rhapsody and go to a cloud hosted model where they...

Mar 2024
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Manager

Relationship

Rhapsody’s support team, when we do make contact, is efficient in getting our questions answered....

Mar 2024
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Analyst/Coordinator

Product

Corepoint support FHIR derivatives, but I would like to see the vendor offer those as support for...

Mar 2024
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Analyst/Coordinator

Relationship

I have worked on Corepoint for many years, and it is without question the best interface engine on...

Mar 2024
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Analyst/Coordinator

Product

We haven’t had any issues with Corepoint. Things are going pretty well. We actually haven't had to...

Mar 2024
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Analyst/Coordinator

Relationship

We have not had Rhapsody proactively reaching out to us like they used to, but that is due to some...

Mar 2024
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Manager

Relationship

Rhapsody always delivers.

Mar 2024
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Manager

Culture, Value

Rhapsody's add-ons are expensive. In the past, when we purchased add-ons to our product or...

Mar 2024
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Manager

Relationship, Operations, Product

Corepoint is the only system that I have worked with. I have worked with peers who have worked with...

Mar 2024
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Manager

Relationship, Product

Corepoint’s biggest strengths are reliability, support, and versatility. By far, Corepoint is the...

Feb 2024
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Manager

Culture, Value

Rhapsody doesn't charge for every little item or new feature. I struggle to find anything that I...

Feb 2024
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Analyst/Coordinator

Relationship, Operations

I don’t really see any problems with Rhapsody keeping their promises. The support we get from them...

Feb 2024
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Director

Product

I like the ability to leverage Corepoint’s engine to customize our integration points. The tool is...

Feb 2024
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Director

Relationship, Product

I haven't had any substantial challenges with Rhapsody. The biggest challenge I have had with them...

Feb 2024
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Director

Loyalty, Relationship, Value

We would probably buy Corepoint if we could pick any solution we wanted. I don't really have any...

Feb 2024
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Director

Operations

We have upgraded Rhapsody a few times. The first upgrade was really smooth. However, during one of...

Feb 2024
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Director

Operations, Product

If I were trained on Corepoint, I would probably rate its ease of use higher. The system is great...

Feb 2024
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Director

Relationship

Rhapsody's support people are super relatable. They will try to explain things to us along the way,...

Feb 2024
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Manager

Relationship, Value

Rhapsody has spent a lot of time on their user interface. Corepoint is reasonably priced and worth it....

Feb 2024
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Manager

Operations

We like the vendor's implementation services and support services. The vendor's people are available...

Feb 2024
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Manager

Relationship

The vendor could improve on their involvement by giving us higher touchpoints. Also, as far as...

Feb 2024
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VP/Other Executive

Relationship, Product

I can't think of any need Corepoint doesn't meet. Rhapsody has been staying current with new HL7...

Feb 2024
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VP/Other Executive

Relationship

With Corepoint, we don't have a lot of experience with their executive involvement because we have...

Feb 2024
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Analyst/Coordinator

Operations, Product, Value

I would definitely recommend Corepoint. The product itself has an intuitive and user-friendly...

Feb 2024
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Analyst/Coordinator

Relationship

We have a good relationship with our account manager. And the support from Rhapsody has been top...

Feb 2024
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Analyst/Coordinator

Culture, Value

Rhapsody has supported us in situations where we needed licensing to carry us over for a period....

Feb 2024
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Analyst/Coordinator

Loyalty, Product

The one thing that can be a challenge with Rhapsody pushing to offer a managed file transfer product...

Feb 2024
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Analyst/Coordinator

Relationship

In general, I have nothing but praise for Rhapsody, especially their technical support. When I need...

Feb 2024
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Analyst/Coordinator

Relationship

There are times when I have to ask questions and poke around for advice, and I always get...

Feb 2024
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Analyst/Coordinator

Relationship

While working with people at Corepoint, I haven't had a ton of examples of executive involvement....

Feb 2024
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Analyst/Coordinator

Operations

I know there are things we are going to need more of over time, and that is one of the reasons why I...

Feb 2024
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Analyst/Coordinator

Relationship, Value

We simply could not have done what we wanted to do without the Corepoint interface engines. I also...

Feb 2024
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Analyst/Coordinator

Product

The ease of use and integration have been very solid throughout our whole experience with Corepoint....

Feb 2024
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Manager

Relationship, Product

Corepoint is very reliable. It seems to be well engineered. We have very few problems, and none of...

Jan 2024
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Manager

Relationship

Rhapsody’s support team is always dependable and responsive. Most of the time, we speak to someone...

Jan 2024
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Manager

Relationship

From an organizational perspective, Rhapsody is responsive and responsible for the answers they...

Jan 2024
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Manager

Culture, Relationship

My Rhapsody account executive can't make a decision themselves. We have to get other people...

Jan 2024
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Manager

Product

Corepoint is almost a black box. It is a toaster. We plug it in, and it works. A recent upgrade is a...

Jan 2024
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Manager

Culture, Relationship

I was worried when it was announced that Rhapsody and Corepoint were merging. The vendor said they...

Jan 2024
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Director

Loyalty, Product

Pretty much everything Rhapsody does drives my satisfaction. If all of my solutions operated the way...

Jan 2024
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Director

Culture, Value

The only challenge we have with the vendor is a scaling challenge. We are a smaller shop, and we...

Jan 2024
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Director

Loyalty

I would tell someone that they would have to be a moron to not go with Rhapsody's system. I have...

Jan 2024
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Analyst/Coordinator

Operations, Product

The big thing about the product is its ease of use. As long as someone has a little programming...

Jan 2024
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Analyst/Coordinator

Relationship

The product continues to meet our needs as different things come up. When we run into issues, like...

Jan 2024
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Analyst/Coordinator

Culture, Operations

The vendor keeps most of their promises in terms of software licenses and things like that. The only...

Jan 2024
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Analyst/Coordinator

Culture

The vendor was open to having discussions and letting us know that there are different pricing...

Jan 2024
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Analyst/Coordinator

Product

I am not a fan of the product's alert system. The system is functional, but it can be hard to get...

Jan 2024
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Analyst/Coordinator

Relationship

We recently went through a server migration upgrade. The vendor was absolutely excellent. One of my...

Jan 2024
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Manager

Relationship, Product

Goals change with organizations over time, and there are some areas where Rhapsody wants to be...

Jan 2024
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Manager

Relationship

Corepoint is a quality product that is user friendly and developer friendly. Rhapsody’s customer...

Jan 2024
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Manager

Loyalty, Value

I believe that Rhapsody has everything we could want to meet our needs. But just like with every...

Jan 2024
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Manager

Product

Corepoint is very intuitive. I think we are pretty self-sufficient. That lends itself to how good...

Jan 2024
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Manager

Culture, Relationship, Value

We can definitely reach out to Rhapsody, but we haven't needed to. We have a different relationship...

Jan 2024
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Analyst/Coordinator

Relationship

Rhapsody has kept all of their promises in terms of the things we have asked them to do. However, we...

Jan 2024
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Analyst/Coordinator

Product

The system's biggest strength is the fact that it stays up. It is able to handle the volume that we...

Jan 2024
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Analyst/Coordinator

Culture, Value

The one issue I have with the system is its cost. Rhapsody seems to price their system around making...

Jan 2024
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Analyst/Coordinator

Product

There are a lot of web functionalities that aren't part of Corepoint yet. We are in a world that is...

Jan 2024
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Analyst/Coordinator

Relationship, Operations

I would like the vendor to help us better understand what the system's releases would give our...

Jan 2024
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Manager

Culture

Rhapsody is transparent with how they bill. We buy connections that are sold in a batch of a certain...

Dec 2023
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Manager

Operations

We recently had an upgrade that went well. We had some problems initially that we discovered in the...

Dec 2023
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Manager

Loyalty, Product

There could be more buyer integration for the FHIR tool. Technically, it is a different product than...

Dec 2023
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Manager

Relationship

We have never had to escalate anything, and that is an indication that the people we work with at...

Dec 2023
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Manager

Loyalty, Product

I'm a huge fan of the product because I came from an organization where we had no interface engine....

Dec 2023
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(0)
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Analyst/Coordinator

Loyalty, Operations, Product

Corepoint has a very intuitive development environment. It does everything we need it to do and even...

Dec 2023
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Analyst/Coordinator

Relationship

Rhapsody’s support is phenomenal. They have the best support for any product that we have. If we...

Dec 2023
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Manager

Product

Overall, the stability and reliability of Corepoint is almost top notch. We face a few issues, but...

Dec 2023
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Manager

Product

Corepoint needs to integrate better with other systems, databases, and message buses. We need more...

Dec 2023
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Manager

Relationship

Corepoint is one of the easiest solutions to use, and the support from Rhapsody is also top notch....

Dec 2023
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Manager

Relationship

In general, Rhapsody is in reactive mode. I can’t say that they are proactive because they don’t set...

Dec 2023
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Manager

Relationship

We don't have a lot of problems with the reliability of Corepoint itself. There are issues with...

Dec 2023
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Manager

Relationship

I have worked with places that had proactive support, and I don't believe Rhapsody has a mechanism...

Dec 2023
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Manager

Product

We are very happy with the quality and the operation of Corepoint. It is solving the problems that...

Dec 2023
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Manager

Relationship, Operations

Corepoint has gone through some changes where they have been purchased and merged with. The only...

Dec 2023
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Manager

Product

We love Corepoint. It is very user friendly. I have been using it for years. It has been through a...

Dec 2023
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Manager

Product

Corepoint is not super easy, but the other tools I have used have been worse. The system consists of...

Dec 2023
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Manager

Value

Of all the things I have used, Corepoint is the best, so I would say it is worth the money, but I...

Dec 2023
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Manager

Operations

Rhapsody should have more training. They have levels one, two, and three, and they have a monthly...

Dec 2023
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Manager

Loyalty, Product

We have no issues with the functionality of the product for how well it meets all our needs. It does...

Dec 2023
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Manager

Relationship

In the beginning, Rhapsody was a lot smaller, so there was a smaller client base, and we got...

Dec 2023
||
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Manager

Relationship

I have no complaints about the executive involvement. Since COVID-19, everything has changed a bit....

Dec 2023
||
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Analyst/Coordinator

Culture, Value

Rhapsody avoids charging us for every little thing. That is great. I have worked with other vendors...

Dec 2023
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Analyst/Coordinator

Loyalty, Product

I love how responsive and user friendly the system is. Navigating it is a breeze. Everything is very...

Dec 2023
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Director

Culture, Product

One good thing about Corepoint is that it has everything that we need. There are other products that...

Nov 2023
||
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Director

Relationship

Rhapsody's customer support people are fantastic. When we call them, we can get ahold of a...

Nov 2023
||
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Director

Loyalty, Relationship, Product

Rhapsody is doing a good job of keeping up with the industry and the future of EDI. That makes us...

Nov 2023
||
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Manager

Relationship

Rhapsody is really pretty great to work with. Their support is very advanced. We have an account...

Nov 2023
||
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Manager

Value

Rhapsody has a reasonable price model, and especially for their FTP, it is a really competitive...

Nov 2023
||
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Manager

Operations

Rhapsody’s training is excellent. Their class is well organized. The vendor answers questions, and...

Nov 2023
||
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Manager

Relationship, Product

Rhapsody could improve their trusted third party management, key management, and everything else...

Nov 2023
||
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Manager

Product

I genuinely love Corepoint. I have yet to have any issues with the software outside of user error....

Nov 2023
||
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Manager

Relationship, Operations

Rhapsody’s support team is pretty much second to none. The support people are all very quick and...

Nov 2023
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Manager

Culture, Value

Rhapsody is transparent about what they charge for. It is not like they are charging for every phone...

Nov 2023
||
(0)
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Manager

Operations, Product

The only gripe that I have with Rhapsody is that the upgrade process is a little more involved, but...

Nov 2023
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Manager

Operations

There are a few things in Corepoint that are a little convoluted but that I would maybe understand...

Nov 2023
||
(0)
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Manager

Relationship, Operations

Rhapsody is constantly improving Corepoint, and they do have regular calls, kind of like webinars,...

Nov 2023
||
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Analyst/Coordinator

Relationship

We switched account representatives from Rhapsody, and there has been virtually no communication....

Oct 2023
||
(0)
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Analyst/Coordinator

Relationship, Product

We have no problems with providing reference calls for Rhapsody.

Oct 2023
||
(0)
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Analyst/Coordinator

Relationship, Product

Corepoint is a very high-quality product. It is easy to use, stable, and simple. We like that it is...

Oct 2023
||
(0)
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Analyst/Coordinator

Loyalty, Relationship

We would like more communication from the vendor about where they are and where they are going....

Oct 2023
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Analyst/Coordinator

Relationship

The reactive support we get from the vendor is very good. We can quickly speak to a human. We don't...

Oct 2023
||
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Analyst/Coordinator

Loyalty, Product

Corepoint is a stable product, and because Rhapsody now owns two integration engines, I think this...

Oct 2023
||
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Analyst/Coordinator

Relationship, Value

Rhapsody’s support team has never failed us. I have worked with other vendors who charge customers...

Oct 2023
||
(0)
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Analyst/Coordinator

Product

Corepoint’s engine just runs. We have it on a pretty beefy server, but it just runs and runs. We...

Oct 2023
||
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Analyst/Coordinator

Operations

We had a new employee take Rhapsody's training, and they said it was very good. That employee only...

Oct 2023
||
(0)
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Analyst/Coordinator

Loyalty

We will keep Corepoint for as long as our organization allows us to. Our organization is forcing...

Oct 2023
||
(0)
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Analyst/Coordinator

Loyalty, Relationship

I am a little concerned about some of the people I have seen leave Rhapsody. I realize that it was...

Oct 2023
||
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Analyst/Coordinator

Value

We have begun to see price increase letters from the vendor a little more frequently than we used...

Oct 2023
||
(0)
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Analyst/Coordinator

Product

We can adapt relatively quickly with Corepoint if systems begin to offer an integration solution....

Oct 2023
||
(0)
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Analyst/Coordinator

Loyalty

We are planning to upgrade to the newer version of Corepoint because it has some functionality that...

Oct 2023
||
(0)
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Analyst/Coordinator

Culture

The way Rhapsody licenses production is by connection. That is something we can budget for ahead of...

Oct 2023
||
(0)
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Manager

Relationship

I like Rhapsody’s customer support team. They are very quick and thorough in answering my questions,...

Oct 2023
||
(0)
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Manager

Relationship, Product

Corepoint is the best. Our organization is very into using another product, and there seems to be...

Oct 2023
||
(0)
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Manager

Relationship

Rhapsody makes it easy to understand the logic. They have great documentation. Their technical...

Oct 2023
||
(0)
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CIO

Culture

Rhapsody's system has been a flagship. If I wanted to tell someone what kind of partner I was...

Oct 2023
||
(0)
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Manager

Culture, Value

Rhapsody does not charge for the engine itself; they just charge for the licenses. That is their...

Sep 2023
||
(0)
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Manager

Loyalty

We run mostly everything through Corepoint. We have had no issues of not being able to achieve...

Sep 2023
||
(0)
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Manager

Operations

We really enjoy Rhapsody's training. The online classes are really engaging, and the vendor has...

Sep 2023
||
(0)
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Manager

Product

The development framework that Rhapsody provides can be limited at times, so it would be nice to be...

Sep 2023
||
(0)
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Manager

Relationship

Rhapsody’s customer support team is like a partner to us. They jump in on any problem we have, and...

Sep 2023
||
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Analyst/Coordinator

Relationship

We would like to have a cadence communicated with us by the vendor. We get emails every couple of...

Aug 2023
||
(0)
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Analyst/Coordinator

Product

Corepoint does what it is supposed to do with the legacy stuff, but the vendor hasn't innovated and...

Aug 2023
||
(0)
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Analyst/Coordinator

Product

Corepoint is a good product if organizations need easy integration, but for big organizations, we...

Aug 2023
||
(0)
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Analyst/Coordinator

Operations

Rhapsody has different levels of training that we go through, and we have to pay for each one for...

Aug 2023
||
(0)
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Analyst/Coordinator

Product, Value

With Corepoint, we have to do a lot of custom work. We have to get in there and massage some of the...

Aug 2023
||
(0)
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Analyst/Coordinator

Product

Corepoint uses newer technologies, and it comes with built-in Git integration. We had to build...

Aug 2023
||
(0)
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Analyst/Coordinator

Relationship

We absolutely love Corepoint. It is very easy to use, and it rarely breaks. If it does break,...

Aug 2023
||
(0)
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Analyst/Coordinator

Operations, Product

Corepoint's upgrades are usually very easy. There was one upgrade where the vendor had a few...

Aug 2023
||
(0)
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Analyst/Coordinator

Value

Corepoint is relatively inexpensive, and it is really easy to program. Other programs can probably...

Aug 2023
||
(0)
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Analyst/Coordinator

Operations

Corepoint's training is pretty much all online. When we first started, the vendor would give us...

Aug 2023
||
(0)
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Analyst/Coordinator

Loyalty, Product

It is very easy for analysts to get into the system and send messages and things like that. That is...

Aug 2023
||
(0)
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Manager

Relationship, Product

The vendor's support is unmatched, not only when compared to other integration vendors that we have...

Aug 2023
||
(0)
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Manager

Loyalty

The one question I have with the vendor is about their foreseeable future. The vendor has recently...

Aug 2023
||
(0)
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Manager

Operations

I haven't had to do training in quite some time, and the training that I do is more self-training....

Aug 2023
||
(0)
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Manager

Loyalty, Relationship, Product

Rhapsody supports all of our integration needs that we can support with our other vendors and our...

Aug 2023
||
(0)
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Manager

Operations, Value

With upgrades, Rhapsody will handhold and help us do the upgrade at no cost. I don't know very many...

Aug 2023
||
(0)
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Manager

Product

What makes the product easy to use is there is not a lot of programming. There are not a lot of...

Aug 2023
||
(0)
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Manager

Relationship

When there has been a major issue, Rhapsody has been proactive. They are working toward implementing...

Aug 2023
||
(0)
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Manager

Relationship

I don't normally work with anybody but the support team. In the past, talking to executives wasn't a...

Aug 2023
||
(0)
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Manager

Relationship

So far, even though Corepoint has merged with Rhapsody and is now a larger company, they still are...

Aug 2023
||
(0)
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Manager

Relationship, Value

I hope Rhapsody doesn’t get to be too big for their britches. While getting support, I don't want to...

Aug 2023
||
(0)
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CEO/President

Relationship

I have never in my life used a product with better service and support than Corepoint. When we call...

Aug 2023
||
(0)
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CEO/President

Loyalty, Relationship

The only thing I want to know is that Lyniate is not going to retire Corepoint in favor of Rhapsody....

Aug 2023
||
(0)
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Analyst/Coordinator

Relationship

I have always had exceptional service with Rhapsody; their support is always great. I love the tools...

Aug 2023
||
(0)
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Analyst/Coordinator

Loyalty, Product

There are some things with Corepoint that don't work quite as well as I thought they would. There...

Aug 2023
||
(0)
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Analyst/Coordinator

Relationship, Operations, Product

Rhapsody tells me about upgrades and such. I know where to look for if things like Windows updates...

Aug 2023
||
(0)
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Analyst/Coordinator

Relationship, Product

I have had everything I have needed with Corepoint. It gives us the ability to do testing in all our...

Aug 2023
||
(0)
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Manager

Relationship

Whenever we need to address something with Rhapsody's support team, they are usually there and...

Aug 2023
||
(0)
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Manager

Product

Corepoint is straightforward in terms of what we can do with our version of the product. It is a...

Aug 2023
||
(0)
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Manager

Product

People call me a magician, but that is not true. The product is just much better than the tool we...

Aug 2023
||
(0)
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Manager

Operations, Product, Value

Corepoint was easy to implement. We can develop the test interface for Corepoint faster than for...

Aug 2023
||
(0)
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Manager

Value

Corepoint does not charge us for every cost. They charge us if we engage in professional support or...

Aug 2023
||
(0)
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Manager

Relationship

With all of the name changes, mergers, and acquisitions, I don't know exactly what Rhapsody is going...

Aug 2023
||
(0)
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Manager

Relationship

I have never been dissatisfied with Rhapsody’s support team. The best thing is that I have never...

Aug 2023
||
(0)
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Analyst/Coordinator

Relationship

The vendor has been good to work with so far. We will see if that holds since they merged with...

Aug 2023
||
(0)
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Analyst/Coordinator

Operations

When we did the training, it was excellent. The instructors were well versed in the application and...

Aug 2023
||
(0)
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Manager

Value

I would absolutely purchase Corepoint again. Corepoint is highly functional for what we do. It saves...

Jul 2023
||
(0)
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Manager

Relationship, Value

Corepoint has connection-based pricing. The more we use it, the more we pay. But that makes sense....

Jul 2023
||
(0)
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Manager

Operations, Product

Corepoint upgrades are very easy. Corepoint is the best integration engine I have worked with.

Jul 2023
||
(0)
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Manager

Relationship, Product

Rhapsody tried to implement something for the meaningful use initiative a few years ago that didn't...

Jul 2023
||
(0)
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Manager

Relationship

We have had to reach out to only our Corepoint account representative, and they have been very...

Jul 2023
||
(0)
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Manager

Product

I have talked to people about Corepoint a few times because I like it so much. If someone were...

Jul 2023
||
(0)
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Manager

Relationship, Value

Corepoint has always been great, but Rhapsody’s last two upgrades for the product have dinged us....

Jul 2023
||
(0)
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Manager

Operations

Rhapsody always knocks implementations out of the park. Rhapsody’s training was really good. They...

Jul 2023
||
(0)
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Manager

Product

We are not that complicated with Corepoint, but it does what it should. And it is more than enough...

Jul 2023
||
(0)
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Manager

Product

Integration is the whole business with Corepoint, and there is nothing we haven't been able to do....

Jul 2023
||
(0)
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Manager

Relationship, Product

Corepoint is great. I don't like some of the things that Rhapsody has changed, but those changes...

Jul 2023
||
(0)
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Manager

Relationship

Rhapsody has been great. And Rhapsody’s support is amazing. There is no waiting, no holding, and no...

Jul 2023
||
(0)
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Manager

Operations, Product

Corepoint’s user interface is very simple. It uses a Java-type API. The product is very simple in...

Jul 2023
||
(0)
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Manager

Product

The only thing I do not like about Rhapsody is that in their last two releases, they have moved the...

Jul 2023
||
(0)
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Manager

Value

With Corepoint, we have received our money’s worth. The product is expensive, but it is the only...

Jul 2023
||
(0)
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Manager

Culture

When we purchase a product, we would like to think that we purchase the product as a whole. But the...

Jul 2023
||
(0)
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Manager

Product

There are three things that make me really happy, and Corepoint is one of them. That is how easy the...

Jul 2023
||
(0)
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Manager

Operations

Rhapsody doesn't have any ongoing training unless we pay for it, but the initial training was...

Jul 2023
||
(0)
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Manager

Operations, Product

With every upgrade that the vendor has, I just sit here while they do their thing. Also, I have a...

Jul 2023
||
(0)
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Manager

Relationship

We may open a ticket for something the vendor hasn't done before. We haven't done that in a while,...

Jul 2023
||
(0)
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Manager

Relationship, Product

Within the past couple of years, the vendor has introduced an API that allows us to call RESTful web...

Jul 2023
||
(0)
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Manager

Relationship, Operations, Value

Corepoint Health had a 24/7 support number that we could call. That was a very simple process. They...

Jul 2023
||
(0)
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Manager

Culture, Value

We would like to see Rhapsody improve their support model to see whether they can lower their...

Jul 2023
||
(0)
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Manager

Product

We usually don't take new versions of Corepoint's integrated software products right away. We like...

Jul 2023
||
(0)
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Manager

Loyalty, Operations, Product

We have been able to teach people with zero HL7 knowledge how to use Corepoint. We can literally...

Jul 2023
||
(0)
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Manager

Relationship

Rhapsody hasn't changed any of their business models, and their support is fantastic. They are the...

Jul 2023
||
(0)
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Manager

Operations, Product

The system is a powerful and complex product, so it is difficult to make it user friendly. However,...

Jul 2023
||
(0)
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Manager

Relationship

The vendor will reach out to us whenever we need an upgrade. When we reach out to them, they are...

Jul 2023
||
(0)
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Manager

Value

The only downside to the system would be that Corepoint is at the very high end of the price range...

Jul 2023
||
(0)
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Manager

Relationship

Rhapsody is a partner. They set us up to succeed, and that is huge because we want to succeed; we...

Jul 2023
||
(0)
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Manager

Culture

We have regular learning opportunities that Rhapsody hosts, and it is really great to grow and see...

Jul 2023
||
(0)
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Manager

Relationship, Product

We love Rhapsody and always have. Rhapsody is a great partner. We added the FTPs to the system. We...

Jul 2023
||
(0)
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Manager

Loyalty

We chose Corepoint because our EMR vendor recommended that due to what we were going to need to do...

Jul 2023
||