Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Relationship, Operations
I don't doubt we could go up the chain of command if we needed to, but we haven't needed to lately....
Login or Create an Account to see details.
Culture
Some charges from Rhapsody have been more piecemeal. However, I will say that their flexibility has...
Login or Create an Account to see details.
Operations
It has been a while since I did the training from Rhapsody, but it was very good when I was in it....
Login or Create an Account to see details.
Product
There are some items, like the scheduling, that might be better off if they were simplified a bit. I...
Login or Create an Account to see details.
Relationship, Product
In some ways, Rhapsody is staying ahead of us with new technology, so I am pleased with that....
Login or Create an Account to see details.
Relationship
We used to have more interactions with our account manager. We felt like we had a pretty constant...
Login or Create an Account to see details.
Relationship, Value
Corepoint is incredibly critical to our financial and clinical priorities and path forward as an...
Login or Create an Account to see details.
Product
One thing I would like to see is the ability to push changes from the integrated development...
Login or Create an Account to see details.
Relationship, Product
If I were to make a choice again, I would absolutely go the same route with Corepoint. The support...
Login or Create an Account to see details.
Relationship, Value
We are very happy with Corepoint. We haven't had to reach out for support; we only need to reach out...
Login or Create an Account to see details.
Operations, Product
Corepoint is self-updated, so we update on our own time. I am a little behind on the updates on our...
Login or Create an Account to see details.
Culture, Operations
Rhapsody keeps their promises. I am not part of the contract process, so I don't know whether they...
Login or Create an Account to see details.
Value
The updates are included in the cost. Rhapsody is not charging us for doing any upgrades to their...
Login or Create an Account to see details.
Operations
Rhapsody has a great training program. They have a lot of capabilities. There is a lot that we don't...
Login or Create an Account to see details.
Loyalty
Corepoint is very much a critical application in our organization. We will still be maintaining some...
Login or Create an Account to see details.
Relationship
When we call Rhapsody’s support and they don't answer, every time, they call us back within an hour....
Login or Create an Account to see details.
Loyalty, Operations
The monitoring and log audits in Corepoint are excellent, and the system is just really easy to...
Login or Create an Account to see details.
Relationship
Regarding Rhapsody’s user community, I wish more people posted on the forums, but that isn't...
Login or Create an Account to see details.
Value
Corepoint is pretty cost effective compared to some of the other things that we have used in the...
Login or Create an Account to see details.
Operations
We were extremely satisfied with Rhapsody’s implementation services. Rhapsody offered to join us and...
Login or Create an Account to see details.
Relationship
Rhapsody has been great to work with as a company over the years. I think their support has been...
Login or Create an Account to see details.
Product
The biggest challenge with Corepoint is the fact that it can't handle very large size files. That is...
Login or Create an Account to see details.
Product
The biggest strength of Corepoint is its ease of use and the fact that it is very uniform. All the...
Login or Create an Account to see details.
Product
We haven't had any real changes in terms of technology. We have had to do new SOAP and REST APIs,...
Login or Create an Account to see details.
Value
Rhapsody can go one way or another with charging. We had to pay for action points, which are email...
Login or Create an Account to see details.
Operations
I am highly likely to recommend Corepoint. I have used a couple of other engines, and I like...
Login or Create an Account to see details.
Product
When the interface was Java based, there used to be a lot of colors, but now everything is green for...
Login or Create an Account to see details.
Relationship
We used to love the vendor’s support, but the quality has dropped off lately. They have a phone...
Login or Create an Account to see details.
Culture, Product
I will go on the record and say I'm not as satisfied with this solution as I was before, but that is...
Login or Create an Account to see details.
Relationship
Corepoint is extremely user friendly. We have done a lot of connections, and transitioning over to...
Login or Create an Account to see details.
Relationship
Earlier, we had an issue with Corepoint where there was a weird ASCII character that was causing...
Login or Create an Account to see details.
Operations, Product
Corepoint is very visual, and Rhapsody has made it very meat and potatoes. They don't make...
Login or Create an Account to see details.
Product
Corepoint is super intuitive, and we solve so many problems using this product. For example, we use...
Login or Create an Account to see details.
Relationship
Rhapsody is my goal standard for customer service. Rhapsody made changes to their support model, but...
Login or Create an Account to see details.
Operations, Product
There have been a lot of purchases. When we are coding, we have the ability to create classes of...
Login or Create an Account to see details.
Relationship, Product
My likelihood to recommend Corepoint is at the top of the scale. Whenever I talk to people in...
Login or Create an Account to see details.
Loyalty, Relationship
We have never had issues with Rhapsody's support. We have had good response times when there have...
Login or Create an Account to see details.
Relationship
Sometimes we get a first-tier support person who is new, and getting help from that person may take...
Login or Create an Account to see details.
Product
We haven't run into a lot of problems with the engine. We are not on the latest release, so we might...
Login or Create an Account to see details.
Product
The monitoring that comes with Corepoint is bar-none the best. There are incredibly powerful tools...
Login or Create an Account to see details.
Relationship
I like the availability of technical support when we need it at all hours of the day. I'm not always...
Login or Create an Account to see details.
Relationship, Product
I like the dependability and stability of the product. What makes the product so dependable is the...
Login or Create an Account to see details.
Product
There is only one thing I would like to see improved. The engine has a size limitation for HL7...
Login or Create an Account to see details.
Value
Based on history, the vendor avoids charging for every little thing. The only reason I'm hedging on...
Login or Create an Account to see details.
Loyalty, Relationship
Corepoint is part of my long-term plans without a doubt. I'm super happy with the product. I would...
Login or Create an Account to see details.
Culture, Value
Corepoint Health charges for every little thing, but they are very transparent in their billing....
Login or Create an Account to see details.
Relationship
Corepoint Health has been great at delivering new technology that has met our needs. However, there...
Login or Create an Account to see details.
Product, Value
Corepoint is worth every penny we spend. Corepoint absolutely works as promoted. Since integration...
Login or Create an Account to see details.
Relationship
The vendor's support is what I wish every vendor's support was, so Corepoint Health deserves a top...
Login or Create an Account to see details.
Relationship
Corepoint is user-friendly, and Rhapsody has great support. What is user-friendly about the system...
Login or Create an Account to see details.
Loyalty, Product, Value
We don't have many end users that use the product. Those that do use it understand it. If someone...
Login or Create an Account to see details.
Relationship
Corepoint is an integration engine, and Rhapsody was an integration engine, and the two systems are...
Login or Create an Account to see details.
Culture, Value
Rhapsody doesn’t charge us for every little thing. We just pay each year by licenses. We did...
Login or Create an Account to see details.
Operations, Product
The upgrade was great. The vendor worked around our schedule because the upgrade required downtime....
Login or Create an Account to see details.
Relationship
With Rhapsody's support, we put a ticket in and get a response back in a couple of hours. They are...
Login or Create an Account to see details.
Loyalty, Operations, Product
There are always enhancements that we are looking for, and I think if I went to the Rhapsody user...
Login or Create an Account to see details.
Relationship
I would definitely buy Corepoint again. Rhapsody's support is superb. The thing that is so...
Login or Create an Account to see details.
Relationship
Rhapsody's support services are better than the support services of any other vendors I have worked...
Login or Create an Account to see details.
Loyalty, Product
Our experience with Rhapsody has gone very positively. Our recent upgrade went very smoothly. We...
Login or Create an Account to see details.
Relationship, Operations
I wouldn't say Rhapsody is bad at being proactive. They know what version we are on, and they...
Login or Create an Account to see details.
Culture, Value
We aren't on the latest upgrade of Corepoint, so I don't know what features we would get with that....
Login or Create an Account to see details.
Operations
I guess we could consider Rhapsody showing us how to do things as training. Rhapsody’s first-line...
Login or Create an Account to see details.
Culture, Loyalty, Value
With a lot of companies, if we say we don't know how to do something, they say that is chargeable....
Login or Create an Account to see details.
Product
There are a few things that I would like to be able to run through Corepoint that there is not a...
Login or Create an Account to see details.
Culture
We had contracted with Rhapsody for some services that were only partially completed. They were...
Login or Create an Account to see details.
Relationship, Value
I would unequivocally recommend Corepoint. I am not expecting my overall satisfaction to waver....
Login or Create an Account to see details.
Operations
Training has been quite well with Rhapsody. It has been quite good over time. We have had no issues...
Login or Create an Account to see details.
Relationship
The last few times that we have had issues with Corepoint, it has taken a little longer than I would...
Login or Create an Account to see details.
Product
Our end users are really developers who are using Corepoint because it is truly a development...
Login or Create an Account to see details.
Product
Corepoint is great if someone doesn't have coders on their team, but it takes a long time to make...
Login or Create an Account to see details.
Operations
I didn't really get any training for Corepoint except for internal stuff. Rhapsody has training, but...
Login or Create an Account to see details.
Value
There are interface charges with Rhapsody. Every few interfaces, they charge us a certain amount....
Login or Create an Account to see details.
Relationship
Corepoint has a phone where I can call them anytime, even with development issues, and the...
Login or Create an Account to see details.
Product
I think the functionality to put our own code into Corepoint exists, but I don't use the C# thing...
Login or Create an Account to see details.
Relationship, Operations
In terms of being proactive, I would like Rhapsody to have an email and let us know what is going to...
Login or Create an Account to see details.
Culture, Value
Rhapsody does not charge for every little thing. They have group packages, but generally they charge...
Login or Create an Account to see details.
Relationship
Corepoint does everything that we need in an interface engine, and I can't imagine needing anything...
Login or Create an Account to see details.
Product
This product, combined with our PACS and speech recognition product, has become the lifeblood of my...
Login or Create an Account to see details.
Relationship, Product, Value
I would buy the solution over and over again. The fact that this product has been in operation for...
Login or Create an Account to see details.
Relationship
After we call Rhapsody, we get a follow-up communication that summarizes what the problem was and...
Login or Create an Account to see details.
Operations
The system's upgrades have been great because Rhapsody will get right in and take care of everything...
Login or Create an Account to see details.
Loyalty, Product
Corepoint is an integral part of what we do every day. I really like its ease of use. My...
Login or Create an Account to see details.
Product
Corepoint is a good application. The GUI, the API, and the way that the system structures how we...
Login or Create an Account to see details.
Relationship, Product
Rhapsody changed some things with how FTP works in Corepoint. They changed some logic. Big...
Login or Create an Account to see details.
Operations
Rhapsody had very good training. The initial training was a week long and very extensive, and I...
Login or Create an Account to see details.
Value
We are doing things that are unheard of in Corepoint, so we are leveraging it for every penny we can...
Login or Create an Account to see details.
Product, Value
Rhapsody has always been our best vendor, and Corepoint is a good product, but it is not as good as...
Login or Create an Account to see details.
Relationship, Operations
Rhapsody is real good about helping us with upgrades. If we have a problem, they will help us. If we...
Login or Create an Account to see details.
Relationship
The support from Rhapsody has been good. That support as well as their flexibility make Corepoint...
Login or Create an Account to see details.
Operations
I haven't had any training in a while from Rhapsody, but the information I can get from them from a...
Login or Create an Account to see details.
Relationship, Product
Corepoint is extremely useful and easy to use. We really haven't had any instances where Rhapsody...
Login or Create an Account to see details.
Loyalty, Relationship, Product
Rhapsody is probably not as proactive as I would like them to be, but I do know they have a lot of...
Login or Create an Account to see details.
Operations
Rhapsody has classes that users can attend, but they also have a webinar that goes over different...
Login or Create an Account to see details.
Loyalty, Operations
Rhapsody got rid of Java. That was good. They then implemented RESTful web services. We have used...
Login or Create an Account to see details.
Relationship
Rhapsody has continued their outstanding support. They are generally able to solve our problems, but...
Login or Create an Account to see details.
Loyalty
We definitely are due for an upgrade with Corepoint, but I typically don't like to take the new...
Login or Create an Account to see details.
Culture, Relationship
From a technical standpoint, we would absolutely buy Corepoint again. But with where Rhapsody is...
Login or Create an Account to see details.
Culture, Relationship
We have a new account manager with Rhapsody, and they are all about sales. My old account manager...
Login or Create an Account to see details.
Operations, Product
I love the product. One of its biggest strengths is that we can literally train anybody to use the...
Login or Create an Account to see details.
Relationship, Product
As far as things go with FHIR, Rhapsody does keep up in the healthcare industry. As new mandates or...
Login or Create an Account to see details.
Relationship, Value
Rhapsody works with us quite well. If we are thinking about adding additional technologies to our...
Login or Create an Account to see details.
Product
Doing any work in Corepoint’s engine to affect any logic is not so easy. Also, the product can't...
Login or Create an Account to see details.
Relationship, Product
Corepoint is flawless, and the monitoring is easy to figure out. When we compare Corepoint to other...
Login or Create an Account to see details.
Relationship
Rhapsody’s success is probably creating some challenges for them. They are growing rapidly and...
Login or Create an Account to see details.
Culture, Relationship
I don't know what Rhapsody’s vision is, but for us, it has worked out quite well. Also, their...
Login or Create an Account to see details.
Value
Corepoint is an expensive product, and that is no secret, so it could be a little less expensive....
Login or Create an Account to see details.
Operations
One sticking point that I have with Rhapsody is that the basic-level training that we used to have...
Login or Create an Account to see details.
Operations
We use a lot of Rhapsody’s online training documentation or things within the application itself. We...
Login or Create an Account to see details.
Relationship, Product
Corepoint has been a very stable product. Often, the upgrades introduce new functionality to make...
Login or Create an Account to see details.
Relationship, Product, Value
When we consider all Corepoint does and what an essential component of the infrastructure for the...
Login or Create an Account to see details.
Relationship
The vendor has a tech support line, and we call them when we are really stumped with something we...
Login or Create an Account to see details.
Relationship
The vendor is constantly striving to improve their product. They take feedback from all their end...
Login or Create an Account to see details.
Product
The product can do a lot more than what we use it for. Primarily, we use it for HL7 interfaces, and...
Login or Create an Account to see details.
Culture, Loyalty
What sold us on the product when we were evaluating products at the time was that Corepoint was by...
Login or Create an Account to see details.
Culture, Relationship
When Rhapsody purchased Corepoint, I was concerned that they were going to change the product,...
Login or Create an Account to see details.
Value
Corepoint is a pretty simple product to use to get people up to speed. It is reliable, and the UI...
Login or Create an Account to see details.
Relationship, Product
We haven't really had any struggles with Corepoint. Everything has been going well, and we haven't...
Login or Create an Account to see details.
Culture, Value
The biggest hurdle we have with Rhapsody is cost. Corepoint just had a price increase, and that...
Login or Create an Account to see details.
Value
Other vendors will act like their systems aren't expensive, and then once a customer is committed...
Login or Create an Account to see details.
Relationship, Operations
I feel like users have to be IT professionals to use Corepoint. Our people are not IT professionals,...
Login or Create an Account to see details.
Product
There are things that Corepoint can do, but we are behind in getting it upgraded, and if we did, we...
Login or Create an Account to see details.
Relationship
Corepoint is very stable, and we don’t have issues with the software. It runs like a well-oiled...
Login or Create an Account to see details.
Product
Corepoint is an outstanding product. It is a workhorse. It does what it is supposed to do and, knock...
Login or Create an Account to see details.
Relationship
With Corepoint, when we call the person we think is going to fix our problem, they answer the phone....
Login or Create an Account to see details.
Product
Corepoint is a good product. From my experience in the past couple of years, Corepoint has been...
Login or Create an Account to see details.
Relationship, Product
Corepoint seems to be able to work with the latest, greatest operating systems and everything. From...
Login or Create an Account to see details.
Relationship, Operations
My experience in terms of training has been that I can call Rhapsody’s support team and learn stuff...
Login or Create an Account to see details.
Relationship, Operations
We haven't really had to work with executives at this point, and that is probably a good sign. One...
Login or Create an Account to see details.
Value
Corepoint is pretty good at driving tangible outcomes. It is pretty versatile in making things work...
Login or Create an Account to see details.
Relationship
I would recommend Corepoint 100%. I haven't had any experience with customer service for a similar...
Login or Create an Account to see details.
Value
We could pay for Rhapsody’s web services, and they would meet our needs too, but we would have to...
Login or Create an Account to see details.
Culture, Value
Rhapsody does not charge any more than a normal vendor probably would. It seems like Rhapsody does...
Login or Create an Account to see details.
Operations, Value
I thought Rhapsody’s implementation services rated top of the scale. We didn't have to pay anything...
Login or Create an Account to see details.
Value
Corepoint is not exactly a cheap product to use, but our organization is not complaining about the...
Login or Create an Account to see details.
Product, Value
If someone were considering Corepoint, I would say that if they want an interface engine that is...
Login or Create an Account to see details.
Relationship, Operations
We have regular meetings with our Rhapsody representative who is very informative and helpful. We...
Login or Create an Account to see details.
Operations
For our first training, Rhapsody was on-site, and since then, all the training has been remote. The...
Login or Create an Account to see details.
Culture, Value
The fact that Rhapsody avoids charging for everything was the main selling point for us because our...
Login or Create an Account to see details.
Operations
Rhapsody did really well with our implementation. We were ahead of schedule for implementing...
Login or Create an Account to see details.
Relationship
The support from Rhapsody has been great. We have had all positive experiences. When we were going...
Login or Create an Account to see details.
Operations
The training from Rhapsody could have been a little better, but it was still pretty good. Their...
Login or Create an Account to see details.
Product
Corepoint is a night-and-day difference from our previous solution. It is newer technology. It is...
Login or Create an Account to see details.
Relationship, Operations, Product
When there are new products out, Rhapsody leaves it up to us to check their website and get the new...
Login or Create an Account to see details.
Product
Rhapsody is a newer company, and with that, there have been a couple of small issues. There was a...
Login or Create an Account to see details.
Loyalty, Product
Corepoint is so new that all the new technology is in there. It is ahead of everybody else, so the...
Login or Create an Account to see details.
Relationship
Some senior-level people from the vendor used to come on-site just to chitchat and get caught up on...
Login or Create an Account to see details.
Product
Any large healthcare system is going to have an interface engine like Corepoint, and that is just...
Login or Create an Account to see details.
Relationship
Rhapsody is an outstanding company, and they have a great product. They have met our needs and then...
Login or Create an Account to see details.
Relationship, Operations
In the time that we have had Rhapsody, we have opened up a very low number of support tickets. We...
Login or Create an Account to see details.
Loyalty
We will replace Corepoint if Rhapsody forces everyone to move to the cloud. Rhapsody is pushing...
Login or Create an Account to see details.
Culture, Value
Rhapsody has gotten super granular. At this point, there is a cost tied to every little feature that...
Login or Create an Account to see details.
Relationship, Operations
The vendor has very friendly, knowledgeable, and responsible customer service people. I have never...
Login or Create an Account to see details.
Product
As far as the actual system goes, there is nothing wrong with that. Everything is working. Even...
Login or Create an Account to see details.
Relationship
Corepoint is one of those vendors that we can always count on. They are a phone call or an email...
Login or Create an Account to see details.
Relationship
Corepoint's support is the best. When we call on the vendor's support people, they involve whatever...
Login or Create an Account to see details.
Product
The system is easy to build, use, and troubleshoot.
Login or Create an Account to see details.
Loyalty
We need to go back to having CorePoint-only user groups.
Login or Create an Account to see details.
Relationship, Product
I would definitely want Rhapsody to reach out about any type of bug found on Corepoint with our...
Login or Create an Account to see details.
Relationship, Value
Rhapsody is very good about getting us to the right folks and solving problems very quickly....
Login or Create an Account to see details.
Operations
When we did training with Rhapsody, it was very effective. I like how easy Corepoint is to learn and...
Login or Create an Account to see details.
Product
I definitely like Rhapsody’s monitoring. Their monitoring and alerting are excellent. We can set up...
Login or Create an Account to see details.
Product
I would like it if the monitor would also have the ability for a sustained threshold. If we have an...
Login or Create an Account to see details.
Relationship
As a customer, it is very easy to work with Rhapsody’s customer service. It is always easy to get...
Login or Create an Account to see details.
Culture, Value
With Rhapsody, I don't believe we have ever had to pay any additional fees outside of our...
Login or Create an Account to see details.
Product
The good news with Corepoint is since we got it set up, it has just worked. We have been able to use...
Login or Create an Account to see details.
Operations
Rhapsody offers their training courses, and they offer a certificate of completion, but there is not...
Login or Create an Account to see details.
Relationship
Corepoint used to be its own organization. It was bought by Lyniate, who spun that off to Rhapsody....
Login or Create an Account to see details.
Culture, Value
The product is highly overpriced. The current pricing model is based on the number of connections...
Login or Create an Account to see details.
Loyalty
The vendor has designs to merge the product with Rhapsody and go to a cloud hosted model where they...
Login or Create an Account to see details.
Relationship
Rhapsody’s support team, when we do make contact, is efficient in getting our questions answered....
Login or Create an Account to see details.
Product
Corepoint support FHIR derivatives, but I would like to see the vendor offer those as support for...
Login or Create an Account to see details.
Relationship
I have worked on Corepoint for many years, and it is without question the best interface engine on...
Login or Create an Account to see details.
Product
We haven’t had any issues with Corepoint. Things are going pretty well. We actually haven't had to...
Login or Create an Account to see details.
Relationship
We have not had Rhapsody proactively reaching out to us like they used to, but that is due to some...
Login or Create an Account to see details.
Relationship
Rhapsody always delivers.
Login or Create an Account to see details.
Culture, Value
Rhapsody's add-ons are expensive. In the past, when we purchased add-ons to our product or...
Login or Create an Account to see details.
Relationship, Operations, Product
Corepoint is the only system that I have worked with. I have worked with peers who have worked with...
Login or Create an Account to see details.
Relationship, Product
Corepoint’s biggest strengths are reliability, support, and versatility. By far, Corepoint is the...
Login or Create an Account to see details.
Culture, Value
Rhapsody doesn't charge for every little item or new feature. I struggle to find anything that I...
Login or Create an Account to see details.
Relationship, Operations
I don’t really see any problems with Rhapsody keeping their promises. The support we get from them...
Login or Create an Account to see details.
Product
I like the ability to leverage Corepoint’s engine to customize our integration points. The tool is...
Login or Create an Account to see details.
Relationship, Product
I haven't had any substantial challenges with Rhapsody. The biggest challenge I have had with them...
Login or Create an Account to see details.
Loyalty, Relationship, Value
We would probably buy Corepoint if we could pick any solution we wanted. I don't really have any...
Login or Create an Account to see details.
Operations
We have upgraded Rhapsody a few times. The first upgrade was really smooth. However, during one of...
Login or Create an Account to see details.
Operations, Product
If I were trained on Corepoint, I would probably rate its ease of use higher. The system is great...
Login or Create an Account to see details.
Relationship
Rhapsody's support people are super relatable. They will try to explain things to us along the way,...
Login or Create an Account to see details.
​
Preferences