Corepoint Commentary
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Paul Hess
Research Director
KLAS Research Director - Paul Hess
 
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Director

Relationship

Corepoint is a deceptively simple product. It doesn't require extremely high-skilled analysts to...

May 2025
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Manager

Operations, Product

The upgrades for Corepoint are a bit involved, but that is just the nature of the beast. On a recent...

May 2025
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Manager

Operations, Product

Rhapsody is one of the best vendors I have worked with. I like Corepoint's user-friendliness and its...

May 2025
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Manager

Value

Rhapsody is getting a little greedy. I had a colleague reach out to them, and the prices Rhapsody...

May 2025
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Analyst/Coordinator

Relationship, Operations, Product

Rhapsody does regular releases, so they are pretty proactive in that regard. The vendor's system is...

May 2025
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Analyst/Coordinator

Relationship

We email Rhapsody's support about any enhancement requests, but I don't know how effective that is....

May 2025
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Analyst/Coordinator

Relationship, Product

Corepoint is much better than our previous solution when it comes to stability. Corepoint is also...

May 2025
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Analyst/Coordinator

Culture, Value

Rhapsody's prices seem about right. I have no complaints about the charges from Corepoint.

May 2025
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Analyst/Coordinator

Operations

Rhapsody provides ongoing training, and the initial training that we received was pretty solid....

May 2025
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Analyst/Coordinator

Product

We have to log on to the server to configure things in Corepoint. If Rhapsody had an integrated...

May 2025
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Analyst/Coordinator

Relationship

Rhapsody communicates with us and gives us assistance with upgrades and licensing needs. They are...

May 2025
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CEO/President

Relationship

Rhapsody’s customer support team is still great, but it used to be just slightly better. We can tell...

Apr 2025
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CEO/President

Relationship, Product

Dave Shaver started Corepoint, but he is not working with the vendor anymore; he retired. The merger...

Apr 2025
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CEO/President

Operations

We haven't had to do a lot of ongoing training with Rhapsody, but when we need them, they are there....

Apr 2025
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CEO/President

Culture

What we pay for with Corepoint is very clearly outlined by line items. We pay for each little thing,...

Apr 2025
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Manager

Product

Previously, Corepoint was one of the best-designed systems that I had worked with. Its Assured...

Apr 2025
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Manager

Relationship, Operations

Rhapsody’s staff members that I have interacted with are polite and patient, and that is great these...

Apr 2025
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Manager

Relationship, Product

My wish-list items for Corepoint are pretty granular and have to do with the IDE. There is very...

Apr 2025
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Manager

Product

Corepoint’s upgrades are going down and getting stale pretty quickly. Corepoint’s features are not...

Apr 2025
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Manager

Relationship

I used to rate Rhapsody’s support very high, and I think in the last couple of years, it has gone...

Apr 2025
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Manager

Relationship

There is no proactive service. We are spending a substantial amount of money a year on support fees,...

Apr 2025
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Manager

Operations, Value

I have not taken any training from Rhapsody in the last several years because it is cost...

Apr 2025
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Manager

Culture, Value

Rhapsody is spending an awful lot of effort on promoting their EMPIs and other things that they want...

Apr 2025
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Manager

Loyalty, Product

Rhapsody is going to continue to make small improvements to Corepoint. Corepoint is still very good...

Apr 2025
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Manager

Loyalty, Relationship

Overall, Rhapsody is keeping their product current, as they promised to do. One of the big concerns...

Apr 2025
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Manager

Relationship, Product

In the past, I have rated the product very high. However, I'm seeing more errors and glitches in...

Apr 2025
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Manager

Value

I would not buy Corepoint again because it is cost prohibitive. We are nickel-and-dimed, so we pay...

Apr 2025
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Manager

Product, Value

The main thing we like about Corepoint is that it just works. We don't have to think about it a lot....

Apr 2025
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Analyst/Coordinator

Relationship

The vendor’s support is excellent. I wasn't quite sure how to accomplish something in Corepoint. I...

Apr 2025
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Analyst/Coordinator

Product

I do not like the way that the vendor has their alerts set up. If we set our own alerts, we would...

Apr 2025
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Analyst/Coordinator

Culture, Relationship

When it comes to being proactive, the vendor is pretty good, but there isn't a whole lot of...

Apr 2025
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Analyst/Coordinator

Operations

With the implementation services, the vendor went above and beyond to answer our questions and work...

Apr 2025
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Analyst/Coordinator

Relationship

In recent years, I haven't seen too much executive involvement. Previously, if an executive were in...

Apr 2025
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Analyst/Coordinator

Relationship, Product

We have more than one instance of Corepoint. We have one to work with our Epic EMR, and we also have...

Apr 2025
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Analyst/Coordinator

Operations, Product

I am severely biased because I have not worked with another interface engine before, but I would...

Apr 2025
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Manager

Relationship

I would like to have a scheduled health check with Rhapsody. I know I can schedule those meetings,...

Apr 2025
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Manager

Relationship

Rhapsody’s strength is that they have quick and good customer service for technical support. If we...

Apr 2025
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Manager

Product

End users don't really see Corepoint. It is one of those things that lives in the background, but if...

Apr 2025
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Manager

Relationship

I wouldn't hesitate to recommend Corepoint. Rhapsody is a good company, and I'm glad we work with...

Apr 2025
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Director

Relationship

I haven't worked with people higher up in the organization since Rhapsody took over.

Apr 2025
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Director

Operations, Product

The product is very easy to use. Once we get the basics, we can do just about anything with the...

Apr 2025
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Director

Relationship

Rhapsody's customer support has always been their biggest asset. They work with us until they get...

Apr 2025
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Analyst/Coordinator

Operations, Product

The best thing about Corepoint is that the testing is built into it, and the version management is...

Mar 2025
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Analyst/Coordinator

Relationship, Operations

I have gotten into Rhapsody’s user community to look for other people who might have had a problem,...

Mar 2025
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Analyst/Coordinator

Product

In Corepoint, when we create alerts and they trigger, we can have the system email or page us, but...

Mar 2025
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Analyst/Coordinator

Operations

We had some training by Rhapsody for web services, and it was very good. What I like about their...

Mar 2025
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Analyst/Coordinator

Operations, Product

Corepoint's ease of use is where it really shines. I can pick someone who knows very little about...

Mar 2025
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Analyst/Coordinator

Relationship, Product

Rhapsody hasn’t been proactive about some message size and database limits. In Corepoint, we were...

Mar 2025
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Analyst/Coordinator

Relationship

Rhapsody is really good at helping us out whenever we need it, and they will escalate. If the first...

Mar 2025
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CIO

Relationship

Rhapsody is still our favorite company. That is one rare example where the original company was...

Mar 2025
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Analyst/Coordinator

Relationship, Operations

I don't doubt we could go up the chain of command if we needed to, but we haven't needed to lately....

Jan 2025
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Analyst/Coordinator

Culture

Some charges from Rhapsody have been more piecemeal. However, I will say that their flexibility has...

Jan 2025
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Analyst/Coordinator

Operations

It has been a while since I did the training from Rhapsody, but it was very good when I was in it....

Jan 2025
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Analyst/Coordinator

Product

There are some items, like the scheduling, that might be better off if they were simplified a bit. I...

Jan 2025
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Analyst/Coordinator

Relationship, Product

In some ways, Rhapsody is staying ahead of us with new technology, so I am pleased with that....

Jan 2025
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Analyst/Coordinator

Relationship

We used to have more interactions with our account manager. We felt like we had a pretty constant...

Jan 2025
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Analyst/Coordinator

Relationship, Value

Corepoint is incredibly critical to our financial and clinical priorities and path forward as an...

Jan 2025
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Analyst/Coordinator

Product

One thing I would like to see is the ability to push changes from the integrated development...

Jan 2025
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Analyst/Coordinator

Relationship, Product

If I were to make a choice again, I would absolutely go the same route with Corepoint. The support...

Jan 2025
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Analyst/Coordinator

Relationship, Value

We are very happy with Corepoint. We haven't had to reach out for support; we only need to reach out...

Jan 2025
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Manager

Operations, Product

Corepoint is self-updated, so we update on our own time. I am a little behind on the updates on our...

Jan 2025
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Manager

Culture, Operations

Rhapsody keeps their promises. I am not part of the contract process, so I don't know whether they...

Jan 2025
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Manager

Value

The updates are included in the cost. Rhapsody is not charging us for doing any upgrades to their...

Jan 2025
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Manager

Operations

Rhapsody has a great training program. They have a lot of capabilities. There is a lot that we don't...

Jan 2025
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Manager

Loyalty

Corepoint is very much a critical application in our organization. We will still be maintaining some...

Jan 2025
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Manager

Relationship

When we call Rhapsody’s support and they don't answer, every time, they call us back within an hour....

Jan 2025
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Manager

Loyalty, Operations

The monitoring and log audits in Corepoint are excellent, and the system is just really easy to...

Jan 2025
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Manager

Relationship

Regarding Rhapsody’s user community, I wish more people posted on the forums, but that isn't...

Jan 2025
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Manager

Value

Corepoint is pretty cost effective compared to some of the other things that we have used in the...

Jan 2025
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Manager

Operations

We were extremely satisfied with Rhapsody’s implementation services. Rhapsody offered to join us and...

Jan 2025
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Director

Relationship

Rhapsody has been great to work with as a company over the years. I think their support has been...

Jan 2025
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Director

Product

The biggest challenge with Corepoint is the fact that it can't handle very large size files. That is...

Jan 2025
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Director

Product

The biggest strength of Corepoint is its ease of use and the fact that it is very uniform. All the...

Jan 2025
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Manager

Product

We haven't had any real changes in terms of technology. We have had to do new SOAP and REST APIs,...

Jan 2025
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Manager

Value

Rhapsody can go one way or another with charging. We had to pay for action points, which are email...

Jan 2025
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Manager

Operations

I am highly likely to recommend Corepoint. I have used a couple of other engines, and I like...

Jan 2025
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Manager

Product

When the interface was Java based, there used to be a lot of colors, but now everything is green for...

Jan 2025
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Manager

Relationship

We used to love the vendor’s support, but the quality has dropped off lately. They have a phone...

Jan 2025
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Analyst/Coordinator

Culture, Product

I will go on the record and say I'm not as satisfied with this solution as I was before, but that is...

Jan 2025
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Analyst/Coordinator

Relationship

Corepoint is extremely user friendly. We have done a lot of connections, and transitioning over to...

Jan 2025
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Analyst/Coordinator

Relationship

Earlier, we had an issue with Corepoint where there was a weird ASCII character that was causing...

Jan 2025
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Analyst/Coordinator

Operations, Product

Corepoint is very visual, and Rhapsody has made it very meat and potatoes. They don't make...

Jan 2025
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Manager

Product

Corepoint is super intuitive, and we solve so many problems using this product. For example, we use...

Jan 2025
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Manager

Relationship

Rhapsody is my goal standard for customer service. Rhapsody made changes to their support model, but...

Jan 2025
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Manager

Operations, Product

There have been a lot of purchases. When we are coding, we have the ability to create classes of...

Jan 2025
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Analyst/Coordinator

Relationship, Product

My likelihood to recommend Corepoint is at the top of the scale. Whenever I talk to people in...

Jan 2025
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Analyst/Coordinator

Loyalty, Relationship

We have never had issues with Rhapsody's support. We have had good response times when there have...

Jan 2025
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Analyst/Coordinator

Relationship

Sometimes we get a first-tier support person who is new, and getting help from that person may take...

Jan 2025
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Analyst/Coordinator

Product

We haven't run into a lot of problems with the engine. We are not on the latest release, so we might...

Jan 2025
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Manager

Product

The monitoring that comes with Corepoint is bar-none the best. There are incredibly powerful tools...

Jan 2025
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Manager

Relationship

I like the availability of technical support when we need it at all hours of the day. I'm not always...

Jan 2025
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Manager

Relationship, Product

I like the dependability and stability of the product. What makes the product so dependable is the...

Jan 2025
||
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Manager

Product

There is only one thing I would like to see improved. The engine has a size limitation for HL7...

Jan 2025
||
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Manager

Value

Based on history, the vendor avoids charging for every little thing. The only reason I'm hedging on...

Jan 2025
||
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Manager

Loyalty, Relationship

Corepoint is part of my long-term plans without a doubt. I'm super happy with the product. I would...

Jan 2025
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Manager

Culture, Value

Corepoint Health charges for every little thing, but they are very transparent in their billing....

Jan 2025
||
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Manager

Relationship

Corepoint Health has been great at delivering new technology that has met our needs. However, there...

Jan 2025
||
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Manager

Product, Value

Corepoint is worth every penny we spend. Corepoint absolutely works as promoted. Since integration...

Jan 2025
||
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Manager

Relationship

The vendor's support is what I wish every vendor's support was, so Corepoint Health deserves a top...

Jan 2025
||
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Analyst/Coordinator

Relationship

Corepoint is user-friendly, and Rhapsody has great support. What is user-friendly about the system...

Jan 2025
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Manager

Loyalty, Product, Value

We don't have many end users that use the product. Those that do use it understand it. If someone...

Jan 2025
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Manager

Relationship

Corepoint is an integration engine, and Rhapsody was an integration engine, and the two systems are...

Jan 2025
||
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Manager

Culture, Value

Rhapsody doesn’t charge us for every little thing. We just pay each year by licenses. We did...

Jan 2025
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Manager

Operations, Product

The upgrade was great. The vendor worked around our schedule because the upgrade required downtime....

Jan 2025
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Analyst/Coordinator

Relationship

With Rhapsody's support, we put a ticket in and get a response back in a couple of hours. They are...

Jan 2025
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Analyst/Coordinator

Loyalty, Operations, Product

There are always enhancements that we are looking for, and I think if I went to the Rhapsody user...

Jan 2025
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Analyst/Coordinator

Relationship

I would definitely buy Corepoint again. Rhapsody's support is superb. The thing that is so...

Jan 2025
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Analyst/Coordinator

Relationship

Rhapsody's support services are better than the support services of any other vendors I have worked...

Oct 2024
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Analyst/Coordinator

Loyalty, Product

Our experience with Rhapsody has gone very positively. Our recent upgrade went very smoothly. We...

Oct 2024
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Analyst/Coordinator

Relationship, Operations

I wouldn't say Rhapsody is bad at being proactive. They know what version we are on, and they...

Oct 2024
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Analyst/Coordinator

Culture, Value

We aren't on the latest upgrade of Corepoint, so I don't know what features we would get with that....

Oct 2024
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Analyst/Coordinator

Operations

I guess we could consider Rhapsody showing us how to do things as training. Rhapsody’s first-line...

Oct 2024
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Analyst/Coordinator

Culture, Loyalty, Value

With a lot of companies, if we say we don't know how to do something, they say that is chargeable....

Oct 2024
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Manager

Product

There are a few things that I would like to be able to run through Corepoint that there is not a...

Sep 2024
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Manager

Culture

We had contracted with Rhapsody for some services that were only partially completed. They were...

Sep 2024
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Manager

Relationship, Value

I would unequivocally recommend Corepoint. I am not expecting my overall satisfaction to waver....

Sep 2024
||
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Manager

Operations

Training has been quite well with Rhapsody. It has been quite good over time. We have had no issues...

Sep 2024
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Manager

Relationship

The last few times that we have had issues with Corepoint, it has taken a little longer than I would...

Sep 2024
||
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Manager

Product

Our end users are really developers who are using Corepoint because it is truly a development...

Sep 2024
||
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Analyst/Coordinator

Product

Corepoint is great if someone doesn't have coders on their team, but it takes a long time to make...

Sep 2024
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Analyst/Coordinator

Operations

I didn't really get any training for Corepoint except for internal stuff. Rhapsody has training, but...

Sep 2024
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Analyst/Coordinator

Value

There are interface charges with Rhapsody. Every few interfaces, they charge us a certain amount....

Sep 2024
||
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Analyst/Coordinator

Relationship

Corepoint has a phone where I can call them anytime, even with development issues, and the...

Sep 2024
||
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Analyst/Coordinator

Product

I think the functionality to put our own code into Corepoint exists, but I don't use the C# thing...

Sep 2024
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Analyst/Coordinator

Relationship, Operations

In terms of being proactive, I would like Rhapsody to have an email and let us know what is going to...

Sep 2024
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Analyst/Coordinator

Culture, Value

Rhapsody does not charge for every little thing. They have group packages, but generally they charge...

Sep 2024
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Analyst/Coordinator

Relationship

Corepoint does everything that we need in an interface engine, and I can't imagine needing anything...

Sep 2024
||
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CIO

Product

This product, combined with our PACS and speech recognition product, has become the lifeblood of my...

Sep 2024
||
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CIO

Relationship, Product, Value

I would buy the solution over and over again. The fact that this product has been in operation for...

Sep 2024
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Analyst/Coordinator

Relationship

After we call Rhapsody, we get a follow-up communication that summarizes what the problem was and...

Sep 2024
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Analyst/Coordinator

Operations

The system's upgrades have been great because Rhapsody will get right in and take care of everything...

Sep 2024
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Analyst/Coordinator

Loyalty, Product

Corepoint is an integral part of what we do every day. I really like its ease of use. My...

Sep 2024
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Manager

Product

Corepoint is a good application. The GUI, the API, and the way that the system structures how we...

Aug 2024
||
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Manager

Relationship, Product

Rhapsody changed some things with how FTP works in Corepoint. They changed some logic. Big...

Aug 2024
||
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Manager

Operations

Rhapsody had very good training. The initial training was a week long and very extensive, and I...

Aug 2024
||
(0)
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Manager

Value

We are doing things that are unheard of in Corepoint, so we are leveraging it for every penny we can...

Aug 2024
||
(0)
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Manager

Product, Value

Rhapsody has always been our best vendor, and Corepoint is a good product, but it is not as good as...

Aug 2024
||
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Manager

Relationship, Operations

Rhapsody is real good about helping us with upgrades. If we have a problem, they will help us. If we...

Aug 2024
||
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Analyst/Coordinator

Relationship

The support from Rhapsody has been good. That support as well as their flexibility make Corepoint...

Jul 2024
||
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Analyst/Coordinator

Operations

I haven't had any training in a while from Rhapsody, but the information I can get from them from a...

Jul 2024
||
(0)
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Analyst/Coordinator

Relationship, Product

Corepoint is extremely useful and easy to use. We really haven't had any instances where Rhapsody...

Jul 2024
||
(0)
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Analyst/Coordinator

Loyalty, Relationship, Product

Rhapsody is probably not as proactive as I would like them to be, but I do know they have a lot of...

Jul 2024
||
(0)
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Analyst/Coordinator

Operations

Rhapsody has classes that users can attend, but they also have a webinar that goes over different...

Jul 2024
||
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Analyst/Coordinator

Loyalty, Operations

Rhapsody got rid of Java. That was good. They then implemented RESTful web services. We have used...

Jul 2024
||
(0)
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Analyst/Coordinator

Relationship

Rhapsody has continued their outstanding support. They are generally able to solve our problems, but...

Jul 2024
||
(0)
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Analyst/Coordinator

Loyalty

We definitely are due for an upgrade with Corepoint, but I typically don't like to take the new...

Jul 2024
||
(0)
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Analyst/Coordinator

Culture, Relationship

From a technical standpoint, we would absolutely buy Corepoint again. But with where Rhapsody is...

Jul 2024
||
(0)
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Analyst/Coordinator

Culture, Relationship

We have a new account manager with Rhapsody, and they are all about sales. My old account manager...

Jul 2024
||
(0)
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Analyst/Coordinator

Operations, Product

I love the product. One of its biggest strengths is that we can literally train anybody to use the...

Jul 2024
||
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Analyst/Coordinator

Relationship, Product

As far as things go with FHIR, Rhapsody does keep up in the healthcare industry. As new mandates or...

Jul 2024
||
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Analyst/Coordinator

Relationship, Value

Rhapsody works with us quite well. If we are thinking about adding additional technologies to our...

Jul 2024
||
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Analyst/Coordinator

Product

Doing any work in Corepoint’s engine to affect any logic is not so easy. Also, the product can't...

Jul 2024
||
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Analyst/Coordinator

Relationship, Product

Corepoint is flawless, and the monitoring is easy to figure out. When we compare Corepoint to other...

Jul 2024
||
(0)
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Analyst/Coordinator

Relationship

Rhapsody’s success is probably creating some challenges for them. They are growing rapidly and...

Jul 2024
||
(0)
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Analyst/Coordinator

Culture, Relationship

I don't know what Rhapsody’s vision is, but for us, it has worked out quite well. Also, their...

Jul 2024
||
(0)
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Analyst/Coordinator

Value

Corepoint is an expensive product, and that is no secret, so it could be a little less expensive....

Jul 2024
||
(0)
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Analyst/Coordinator

Operations

One sticking point that I have with Rhapsody is that the basic-level training that we used to have...

Jul 2024
||
(0)
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Analyst/Coordinator

Operations

We use a lot of Rhapsody’s online training documentation or things within the application itself. We...

Jul 2024
||
(0)
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Analyst/Coordinator

Relationship, Product

Corepoint has been a very stable product. Often, the upgrades introduce new functionality to make...

Jul 2024
||
(0)
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Analyst/Coordinator

Relationship, Product, Value

When we consider all Corepoint does and what an essential component of the infrastructure for the...

Jul 2024
||
(0)
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Analyst/Coordinator

Relationship

The vendor has a tech support line, and we call them when we are really stumped with something we...

Jul 2024
||
(0)
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Analyst/Coordinator

Relationship

The vendor is constantly striving to improve their product. They take feedback from all their end...

Jul 2024
||
(0)
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Analyst/Coordinator

Product

The product can do a lot more than what we use it for. Primarily, we use it for HL7 interfaces, and...

Jul 2024
||
(0)
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Analyst/Coordinator

Culture, Loyalty

What sold us on the product when we were evaluating products at the time was that Corepoint was by...

Jul 2024
||
(0)
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Analyst/Coordinator

Culture, Relationship

When Rhapsody purchased Corepoint, I was concerned that they were going to change the product,...

Jul 2024
||
(0)
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Director

Value

Corepoint is a pretty simple product to use to get people up to speed. It is reliable, and the UI...

Jul 2024
||
(0)
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Analyst/Coordinator

Relationship, Product

We haven't really had any struggles with Corepoint. Everything has been going well, and we haven't...

Jul 2024
||
(0)
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Analyst/Coordinator

Culture, Value

The biggest hurdle we have with Rhapsody is cost. Corepoint just had a price increase, and that...

Jul 2024
||
(0)
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Analyst/Coordinator

Value

Other vendors will act like their systems aren't expensive, and then once a customer is committed...

Jul 2024
||
(0)
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Analyst/Coordinator

Relationship, Operations

I feel like users have to be IT professionals to use Corepoint. Our people are not IT professionals,...

Jul 2024
||
(0)
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Analyst/Coordinator

Product

There are things that Corepoint can do, but we are behind in getting it upgraded, and if we did, we...

Jul 2024
||
(0)
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Analyst/Coordinator

Relationship

Corepoint is very stable, and we don’t have issues with the software. It runs like a well-oiled...

Jul 2024
||
(0)
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CEO/President

Product

Corepoint is an outstanding product. It is a workhorse. It does what it is supposed to do and, knock...

Jun 2024
||
(0)
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CEO/President

Relationship

With Corepoint, when we call the person we think is going to fix our problem, they answer the phone....

Jun 2024
||
(0)
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Manager

Product

Corepoint is a good product. From my experience in the past couple of years, Corepoint has been...

Jun 2024
||
(0)
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Manager

Relationship, Product

Corepoint seems to be able to work with the latest, greatest operating systems and everything. From...

Jun 2024
||
(0)
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Manager

Relationship, Operations

My experience in terms of training has been that I can call Rhapsody’s support team and learn stuff...

Jun 2024
||
(0)
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Manager

Relationship, Operations

We haven't really had to work with executives at this point, and that is probably a good sign. One...

Jun 2024
||
(0)
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Manager

Value

Corepoint is pretty good at driving tangible outcomes. It is pretty versatile in making things work...

Jun 2024
||
(0)
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Manager

Relationship

I would recommend Corepoint 100%. I haven't had any experience with customer service for a similar...

Jun 2024
||
(0)
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Manager

Value

We could pay for Rhapsody’s web services, and they would meet our needs too, but we would have to...

Jun 2024
||
(0)
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Manager

Culture, Value

Rhapsody does not charge any more than a normal vendor probably would. It seems like Rhapsody does...

Jun 2024
||
(0)
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Manager

Operations, Value

I thought Rhapsody’s implementation services rated top of the scale. We didn't have to pay anything...

Jun 2024
||
(0)
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Analyst/Coordinator

Value

Corepoint is not exactly a cheap product to use, but our organization is not complaining about the...

Jun 2024
||
(0)
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Analyst/Coordinator

Product, Value

If someone were considering Corepoint, I would say that if they want an interface engine that is...

Jun 2024
||
(0)
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Analyst/Coordinator

Relationship, Operations

We have regular meetings with our Rhapsody representative who is very informative and helpful. We...

Jun 2024
||
(0)
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Analyst/Coordinator

Operations

For our first training, Rhapsody was on-site, and since then, all the training has been remote. The...

Jun 2024
||
(0)
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Analyst/Coordinator

Culture, Value

The fact that Rhapsody avoids charging for everything was the main selling point for us because our...

Jun 2024
||
(0)
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Analyst/Coordinator

Operations

Rhapsody did really well with our implementation. We were ahead of schedule for implementing...

Jun 2024
||
(0)
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Analyst/Coordinator

Relationship

The support from Rhapsody has been great. We have had all positive experiences. When we were going...

Jun 2024
||
(0)
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Analyst/Coordinator

Operations

The training from Rhapsody could have been a little better, but it was still pretty good. Their...

Jun 2024
||
(0)
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Analyst/Coordinator

Product

Corepoint is a night-and-day difference from our previous solution. It is newer technology. It is...

Jun 2024
||
(0)
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Analyst/Coordinator

Relationship, Operations, Product

When there are new products out, Rhapsody leaves it up to us to check their website and get the new...

Jun 2024
||
(0)
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Analyst/Coordinator

Product

Rhapsody is a newer company, and with that, there have been a couple of small issues. There was a...

Jun 2024
||
(0)
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Analyst/Coordinator

Loyalty, Product

Corepoint is so new that all the new technology is in there. It is ahead of everybody else, so the...

Jun 2024
||
(0)
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Manager

Relationship

Some senior-level people from the vendor used to come on-site just to chitchat and get caught up on...

Jun 2024
||
(0)
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Manager

Product

Any large healthcare system is going to have an interface engine like Corepoint, and that is just...

Jun 2024
||
(0)
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Manager

Relationship

Rhapsody is an outstanding company, and they have a great product. They have met our needs and then...

Jun 2024
||
(0)
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