SeamlessMD Commentary
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Subject Expert
Adam Cherrington
Vice President Digital Health
KLAS Vice President Digital Health - Adam Cherrington
 
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User Commentary

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VP/Other Executive

Value

The vendor doesn’t nickel-and-dime us. We have a fixed contract that we negotiate with them.

Jan 2024
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VP/Other Executive

Loyalty, Product

For us, the product is like everything else on any market: nothing is perfect. Even if we have a...

Jan 2024
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VP/Other Executive

Product, Value

The product provides our patients with an app that helps them before, during, and after their...

Jan 2024
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VP/Other Executive

Loyalty, Product

We partnered with SeamlessMD years ago because we wanted to have something that was a bit of a...

Jan 2024
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VP/Other Executive

Relationship

Our partnership with the vendor has been good. The vendor does a great job with some of our email...

Jan 2024
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VP/Other Executive

Loyalty

We mainly looked at in-house options when choosing a new solution. Some solutions were proposed by...

Jan 2024
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Nurse

Relationship, Product

There are plenty of responsive things that SeamlessMD has done. For instance, it used to be that our...

Oct 2023
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Nurse

Operations, Product

It would be nice if we could have a think tank to benchmark all of the organizations that are using...

Oct 2023
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Director

Relationship

If there is an inability for the technology itself to do what needs to be done, then SeamlessMD will...

Sep 2023
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Director

Operations

If there is a need for training, SeamlessMD will always engage us and ensure that our staff knows...

Sep 2023
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Director

Relationship

SeamlessMD comes to me with new opportunities, but my organization is the barrier that holds us back....

Sep 2023
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Director

Relationship

The head of the vendor's organization is great and very involved.

Sep 2023
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Director

Relationship

SeamlessMD is doing a great job. They are constantly evolving as a company, and they are informing...

Sep 2023
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VP/Other Executive

Relationship, Product

SeamlessMD is integrated into our EMR right now, but sometimes, things don't click through or...

Jul 2023
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VP/Other Executive

Product

As with any product, integration with our EMR is absolutely one of the biggest things that has to be...

Jul 2023
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VP/Other Executive

Product

SeamlessMD's solution is fantastic, and it fills a huge monitoring gap for patients when they go...

Jul 2023
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VP/Other Executive

Culture, Value

The vendor doesn't nickel-and-dime us, and their people are very accessible and easy to work with....

Jul 2023
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Nurse

Product

I like that the SeamlessMD app is very informative and interactive. I also like that SeamlessMD gets...

Jul 2023
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Nurse

Value

SeamlessMD saves us money because we do have better outcomes, and we save money from not having returns....

Jul 2023
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Manager

Value

SeamlessMD avoids charging for every little thing 75% of the time, and 25% of the time, they don’t....

Jul 2023
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Manager

Relationship

I would recommend SeamlessMD to anyone who wants a strong thought partner with a wide variety of...

Jul 2023
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Manager

Product

Our integration issues were escalated all the way up to figure out what the right solution was. Some...

Jul 2023
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Manager

Product

SeamlessMD is pretty simple. It is always really hard to take complex medical information and...

Jul 2023
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Manager

Relationship

For any issues that have come up, SeamlessMD’s support team has been super responsive. The customer...

Jul 2023
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VP/Other Executive

Product

Our biggest point of feedback for SeamlessMD is diversifying their capabilities beyond just digital...

Jun 2023
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VP/Other Executive

Relationship

The best part about SeamlessMD is that we don't have to use their support very often because they...

Jun 2023
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VP/Other Executive

Product

The only difficulties with the outcomes from SeamlessMD are the way we do follow-up with the return...

Jun 2023
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VP/Other Executive

Relationship

The partnership with SeamlessMD has gone extremely well. They have been incredibly collaborative,...

Jun 2023
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VP/Other Executive

Relationship, Product

SeamlessMD has been very responsive. We have never really had issues with service interruptions. The...

Jun 2023
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