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User Commentary
Product
syngo Dynamics is fine. It is stable. It works. I would give it a solid B. Developing and...
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Value
Siemens Healthineers has done a good job at avoiding charging for every little thing.
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Operations, Product
In terms of ease of use, syngo Dynamics is brutal. I had to have my team learn it. And my likelihood...
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Operations
I didn't get much training on syngo Dynamics. The vendor mostly just referred us to a portal where...
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Product
Upgrades for syngo Dynamics are iffy, and it has been a difficult thing to get going and get...
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Relationship
I have trouble getting ahold of Siemens Healthineers and getting solutions once I do get ahold of...
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Product
The syngo Dynamics recent upgrade gave the cardiologists the ability to use it in their offices, so...
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Loyalty
We aren't sure whether syngo Dynamics is going to be part of our long-term plans. Our hope is to...
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Loyalty
syngo Dynamics was not part of our long-term plans. Our long-term plan was to move to another...
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Relationship, Operations
Siemens Healthineers does keep all their promises to us; it is just hard to get responses. They are...
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Product
syngo Dynamics is a great cardiology solution for adult echo and cath. We have worked with Siemens...
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Product
Siemens Healthineers has put a lot of work into the pediatric portion of their echo and cath...
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Product
We have some room for improvement with the system's ease of use. Our users sometimes struggle with...
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Relationship
Proactivity doesn't come up very often, but Siemens Healthineers does reach out to us when there are...
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Value
Whether we get our money's worth is kind of nebulous. Healthcare things are just expensive. I have...
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Operations
Outside of upgrades, we don't get a lot of ongoing training from Siemens Healthineers, but the...
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Operations
We are a large organization, and the vendor's training services don't scale well.
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Culture, Value
Siemens Healthineers doesn’t really nickel-and-dime us, but there are some things that are pretty...
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Product
There are things that Siemens Healthineers could improve on. A lot of workstations aren't locally on...
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Relationship
The vendor is a great partner with us. We have a pretty robust environment, so the product just...
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Product, Value
The only downside with syngo Dynamics is that it is costly when we want to modify templates. The...
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Relationship, Product
syngo Dynamics is easy from a user perspective, and it is pretty easy to navigate images. The images...
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Operations
Siemens Healthineers might have something for training or education, but we don't upgrade or do...
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Product
I would recommend syngo Dynamics just because of the structural reporting aspect. syngo Dynamics is...
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Relationship
We can get somebody on the phone at Siemens Healthineers, and if we need help with something, they...
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Value
Seimens Healthineers avoids charging for every little thing for the most part. Whenever they do...
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Relationship, Operations, Product
With syngo Dynamics, each time that we do a version upgrade, it takes us a few tries to get the bugs...
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Product
Siemens Healthineers supports our integration goals as much as they can. Sometimes it takes an army...
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Relationship, Product
I don't see as much from Siemens Healthineers as other vendors.
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Product
There are not a lot of upgrades for syngo Dynamics, and there is nothing outstanding or above and...
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Product
What our doctors like the most about syngo Dynamics is the structured reporting integration with...
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Operations
I would suggest that Siemens Healthineers have better administrative training. Most of what I have...
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Loyalty
Siemens Healthineers needs to have more of a structured project for implementations and upgrades and...
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Relationship
Typically, when we call Siemens Healthineers for support and the first-level support people can't...
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Value
syngo Dynamics is pretty well respected in our area. It has a good reputation and seems to have a...
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Product
syngo Dynamics doesn't have a true web viewer that can replace the cardiologist reporting station....
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Relationship
The vendor isn't even trying to tell us what is on their radar or what their future road map looks...
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Culture, Product
syngo Dynamics is user friendly for the most part, and the system works as promoted.
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Relationship, Product
We don't get a lot of support from Siemens Healthineers in terms of walking us through issues. The...
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