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syngo Dynamics
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Monique Rasband
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User Commentary

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Analyst/Coordinator

Loyalty, Product

Not a lot of things have changed since we have been on syngo Dynamics. Even with the new platform,...

Sep 2023
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Analyst/Coordinator

Operations

No one from Siemens Healthineers has ever reached out to initiate any ongoing training, and no...

Sep 2023
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Analyst/Coordinator

Product

syngo Dynamics is pretty intuitive to some degree, and the user can easily navigate through stuff.

Sep 2023
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Manager

Product

The providers are happy with syngo Dynamics, and we have zero issues with it. There aren’t a ton of...

Sep 2023
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Manager

Operations

We have never had any issues with the training in syngo Dynamics. The vendor knows what they are...

Sep 2023
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Director

Product

Overall in our specific space, syngo Dynamics does really well for hemodynamic collection and...

Aug 2023
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Director

Product

Siemens Healthineers' PM process could be somewhat improved. We have to sustain pretty long outages...

Aug 2023
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Manager

Product

It is harder to pinpoint where people break promises. But there are expectations set by the...

Aug 2023
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Manager

Value

For one of our departments, the product meets all our needs at this point. For the cath department,...

Aug 2023
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Manager

Relationship

The vendor’s service is only proactive when there are updates. They offer new updates when they come...

Aug 2023
||
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Manager

Relationship

I would like the vendor’s support people to be more technically competent. Sometimes the support...

Aug 2023
||
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Manager

Product

One thing I like about the product is the report customization. No other vendor is providing the...

Aug 2023
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Manager

Product

The specific improvements I would like to see with the product would be to improve the very thing...

Aug 2023
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VP/Other Executive

Loyalty, Product

syngo Dynamics is still our choice to use in our heart center area. There are other tools that we...

Aug 2023
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VP/Other Executive

Relationship

Siemens Healthineers is really good about making sure that we are supported. And it doesn't matter...

Aug 2023
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VP/Other Executive

Culture, Relationship, Value

Siemens Healthineers has been a really good vendor and partner; their service has been really good....

Aug 2023
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Analyst/Coordinator

Loyalty, Relationship, Product

Overall, things have been okay with syngo Dynamics. There is one outstanding issue with measurements...

Jul 2023
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Analyst/Coordinator

Operations, Value

Siemens Healthineers doesn't really offer any free classes or updates or anything. If we want to...

Jul 2023
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Analyst/Coordinator

Product

The way the product integrates into our EMR is pretty good. Siemens Healthineers offers different...

Jul 2023
||
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Analyst/Coordinator

Culture, Value

I am not sure what the licensing fees for other software models are, but I feel like the licensing...

Jul 2023
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Analyst/Coordinator

Product

The technical infrastructure for the product is pretty good. The product is very user friendly. And...

Jul 2023
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Manager

Operations

We upgraded recently, but we have had multiple support tickets open with the vendor for months with...

May 2023
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CMIO

Loyalty, Product

There are so many modalities that we can't link into syngo Dynamics. The vendor does not have a road...

May 2023
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Manager

Product, Value

We got a few small surprises during our last upgrade. We put in feature requests and received no...

Apr 2023
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Director

Product

We like syngo Dynamics’ ease of use. The product is available to us on the desktop app or remotely...

Apr 2023
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Analyst/Coordinator

Loyalty, Product

Siemens Healthineers recently made a change to their system, and it has not been a good change. The...

Feb 2023
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Manager

Relationship

The vendor’s people are good. The vendor can't always help that the product isn't perfect, but I am...

Feb 2023
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Manager

Operations

I would like to see more hands-on education from the vendor. When we went through the vendor's...

Jan 2023
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Manager

Product

syngo Dynamics doesn't have many aspects or capabilities. It is user friendly though. syngo Dynamics...

Jan 2023
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Manager

Loyalty

From an IT standpoint, we have some crossover in our two PACS solutions. Sometimes we are storing...

Dec 2022
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Manager

Loyalty, Product

We are wanting to have more structured reporting and have run into some functionality issues with...

Dec 2022
||
(0)
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Manager

Product

With syngo Dynamics, we have had some issues with the structured report and our ability to update...

Dec 2022
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Manager

Operations

Our implementation with Siemens Healthineers was pretty solid.

Dec 2022
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(0)
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Manager

Product

syngo Dynamics has been very easy for our end users.

Dec 2022
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Manager

Operations, Product

syngo Dynamics is solid from an imaging standpoint. We really struggle with the structured reports....

Dec 2022
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Manager

Relationship

The executive involvement has been a little difficult from Siemens Healthineers. Luckily, we don't...

Dec 2022
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Manager

Product

We can do graphs, but we can't graph things on the fly if we didn't build them into our templates.

Dec 2022
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Manager

Relationship

The support has been very good. Anytime I have an issue, I just give the vendor a call, and there is...

Dec 2022
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Manager

Product

syngo Dynamics has been a very good product, especially for pediatric echo studies and congenital...

Dec 2022
||
(0)
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Analyst/Coordinator

Relationship

We don’t really have meetings with anyone at the vendor. Unless we have a reason to contact the...

Dec 2022
||
(0)
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Analyst/Coordinator

Product

We deal with a lot of external data and integrate other facilities into syngo Dynamics, and the...

Dec 2022
||
(0)
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Analyst/Coordinator

Relationship

Siemens Healthineers’ support team is great, and they are pretty proactive about things. The vendor...

Dec 2022
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(0)
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Analyst/Coordinator

Product

syngo Dynamics is relatively trouble free. We are on a newer version, and things are working well....

Dec 2022
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Analyst/Coordinator

Product

There are different places users have to hop around in the product based on what they need to do,...

Dec 2022
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Analyst/Coordinator

Operations, Product

Our upgrades with syngo Dynamics are pretty good and have gone relatively smoothly. Siemens...

Dec 2022
||
(0)
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Analyst/Coordinator

Loyalty, Relationship, Operations

Siemens Healthineers doesn’t really share what their future outlook is. I don't know whether the...

Dec 2022
||
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Analyst/Coordinator

Relationship

We gave Siemens Healthineers some advice about what we would like to see, and they were interested...

Dec 2022
||
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Analyst/Coordinator

Product

I do not consider Siemens Healthineers innovative. The system that we have now is very similar to...

Dec 2022
||
(0)
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Analyst/Coordinator

Product

I would like to see better integration with our EMR and better options for report templates. We want...

Dec 2022
||
(0)
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Analyst/Coordinator

Product

With the way our reports are built, syngo Dynamics pulls in a lot of the documentation for our caths...

Dec 2022
||
(0)
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Manager

Product

There is some miscommunication between syngo Dynamics and our VNA. I don't know whose fault that is....

Dec 2022
||
(0)
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Manager

Loyalty, Product

Overall, the quality of the structured reports in syngo Dynamics is very good. The vendor lets...

Dec 2022
||
(0)
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Manager

Product

syngo Dynamics is not very intuitive. It is an old system that the vendor banded together. The...

Dec 2022
||
(0)
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Manager

Product

syngo Dynamics is a very powerful system, and it is pretty stable.

Dec 2022
||
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Manager

Relationship

Unless we nag Siemens Healthineers about something, they don’t do it. The issue is usually with bugs...

Dec 2022
||
(0)
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Manager

Product

I don’t like the system’s design, but maybe that is because I am used to other systems. syngo...

Dec 2022
||
(0)
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Manager

Relationship, Product

Siemens Healthineers is very bad at providing solutions to their own bugs. That is unbelievable. The...

Dec 2022
||
(0)
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Director

Product

Siemens Healthineers' product offers dialing in the contrast level, but all we have control over is...

Dec 2022
||
(0)
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Director

Culture, Relationship

Eventually, Siemens Healthineers keeps their promises, but we sometimes have to negotiate with them....

Dec 2022
||
(0)
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Director

Relationship

The Siemens Healthineers system does not fail, but the behind-the-scenes area is where the vendor...

Dec 2022
||
(0)
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Director

Relationship

If I scream to Siemens Healthineers, then I eventually get somebody higher up in the chain to help out....

Dec 2022
||
(0)
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VP/Other Executive

Relationship

We have had good luck with Siemens Healthineers from both a product and a service standpoint. The...

Nov 2022
||
(0)
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Analyst/Coordinator

Culture, Product

We have had the same syngo Dynamics technology for years. It doesn't feel like there has been any...

Oct 2022
||
(0)
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Analyst/Coordinator

Relationship

I haven't really experienced any kind of support with Siemens Healthineers. They tell us they will...

Oct 2022
||
(0)
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Manager

Product

syngo Dynamics is not just one product; it is a bunch of little applications from different vendors...

Oct 2022
||
(0)
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Manager

Product

The back end of syngo Dynamics is very stable, and the system has good performance. Another pro is...

Oct 2022
||
(0)
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Manager

Relationship

Siemens Healthineers does not pay enough attention to fixing small bugs, and when they do, they do...

Oct 2022
||
(0)
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Manager

Product

syngo Dynamics does not work well with our hemo system. If I had to choose, I would go with our hemo...

Oct 2022
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Manager

Culture, Value

syngo Dynamics is part of a bundle. We pay a support fee, and the vendor does everything. Siemens...

Oct 2022
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Manager

Operations

The training experience depends on which trainers the clients get. In our classes, one of the...

Oct 2022
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