Trulla Commentary
Filtered view: All

Subject Expert
Jackson Tate
Research Director
KLAS Research Director - Jackson Tate
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
Director

Relationship

Overall, SpendMend is a good vendor to work with. They are responsive to their customers' needs. I...

Oct 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

SpendMend has their own 340B engine and thoughts on how 340B purchasing should be handled. For our...

Oct 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

I appreciate the fact that even though we are in a different time zone than SpendMend, if we call...

Oct 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

I meet with people all the time to recommend Trulla and tell them how user friendly and actionable...

Oct 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

As with any upgrade that we get, I would like to see SpendMend provide job aids or a quick one-pager...

Oct 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

Through the vendor's analytics platform and cost savings, Trulla discovers what can yield the most...

Oct 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

I would like to see Trulla have establishments with direct vendors. I think that SpendMend has some...

Oct 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Trulla is very intuitive. I use it every hour of every day. SpendMend has exceeded our expectations...

Oct 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

SpendMend answers all my questions. If I need to create a custom dashboard within Trulla, they can...

Oct 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

In terms of exceeding expectations, as soon as there is a discrepancy, it gets flagged right away....

Oct 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

We had a self-managed model and then a managed model. For the self-managed model, SpendMend gave us...

Oct 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

When an account is flagged, we first need to determine the impact and how much we need to send back...

Oct 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Relationship

The vendor is looking at monitoring the rebate model, so if they keep their promises, we will be...

Oct 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Value

We want to make sure that we have pricing for everything in our designated pharmacy. If something...

Oct 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Value

The price is going to be all over the place, but we need the software solution to monitor the...

Oct 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

The most impactful thing we could have would be more features in the dashboard. Currently, Trulla is...

Oct 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Trulla compares prices across all accounts. If it sees a discrepancy, it flags it right away. I work...

Oct 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product, Value

Since we implemented Trulla, we have seen a positive impact on our 340B program because in ESP...

Oct 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

A lot of the savings that Trulla shows us look like savings on paper, but in reality, the changes it...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product, Value

One of my biggest beefs with the solution is that, in theory, Trulla can always recommend the...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Trulla is basically an inventory management system. I don't think SpendMend has been around that...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Operations

Overall, the implementation was good. The support that SpendMend provided was really good; their...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

SpendMend has been really good about hearing our needs and accommodating us. The solution had a very...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

I am fully confident that what the vendor is reporting is accurate based on the methods they use to...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Relationship

Because of when we went with Trulla and the size of our organization, we are working with people who...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

SpendMend’s business model and fee structure are more than fair. There are other solutions out...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Trulla’s design is simple. It shows us what we need to know. It is simple and intuitive. It feels a...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Trulla meets our needs. SpendMend is always thinking about where to go next. They are always trying...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

I like the way Trulla works in terms of helping us understand whether we are purchasing the proper...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

SpendMend’s support people jump on things with us, do whatever we need, and walk us through stuff if...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF



​