Trulla Commentary
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Subject Expert
Jackson Tate
Research Director
Commentary Summary
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User Commentary
Relationship
Overall, SpendMend is a good vendor to work with. They are responsive to their customers' needs. I...
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Relationship
SpendMend has their own 340B engine and thoughts on how 340B purchasing should be handled. For our...
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Relationship
I appreciate the fact that even though we are in a different time zone than SpendMend, if we call...
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Relationship
I meet with people all the time to recommend Trulla and tell them how user friendly and actionable...
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Product
As with any upgrade that we get, I would like to see SpendMend provide job aids or a quick one-pager...
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Value
Through the vendor's analytics platform and cost savings, Trulla discovers what can yield the most...
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Relationship, Product
I would like to see Trulla have establishments with direct vendors. I think that SpendMend has some...
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Product
Trulla is very intuitive. I use it every hour of every day. SpendMend has exceeded our expectations...
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Relationship
SpendMend answers all my questions. If I need to create a custom dashboard within Trulla, they can...
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Product
In terms of exceeding expectations, as soon as there is a discrepancy, it gets flagged right away....
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Operations
We had a self-managed model and then a managed model. For the self-managed model, SpendMend gave us...
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Product
When an account is flagged, we first need to determine the impact and how much we need to send back...
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Loyalty, Relationship
The vendor is looking at monitoring the rebate model, so if they keep their promises, we will be...
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Value
We want to make sure that we have pricing for everything in our designated pharmacy. If something...
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Value
The price is going to be all over the place, but we need the software solution to monitor the...
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Product
The most impactful thing we could have would be more features in the dashboard. Currently, Trulla is...
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Product
Trulla compares prices across all accounts. If it sees a discrepancy, it flags it right away. I work...
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Product, Value
Since we implemented Trulla, we have seen a positive impact on our 340B program because in ESP...
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Value
A lot of the savings that Trulla shows us look like savings on paper, but in reality, the changes it...
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Product, Value
One of my biggest beefs with the solution is that, in theory, Trulla can always recommend the...
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Product
Trulla is basically an inventory management system. I don't think SpendMend has been around that...
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Relationship, Operations
Overall, the implementation was good. The support that SpendMend provided was really good; their...
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Relationship
SpendMend has been really good about hearing our needs and accommodating us. The solution had a very...
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Value
I am fully confident that what the vendor is reporting is accurate based on the methods they use to...
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Loyalty, Relationship
Because of when we went with Trulla and the size of our organization, we are working with people who...
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Value
SpendMend’s business model and fee structure are more than fair. There are other solutions out...
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Product
Trulla’s design is simple. It shows us what we need to know. It is simple and intuitive. It feels a...
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Relationship
Trulla meets our needs. SpendMend is always thinking about where to go next. They are always trying...
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Product
I like the way Trulla works in terms of helping us understand whether we are purchasing the proper...
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Relationship
SpendMend’s support people jump on things with us, do whatever we need, and walk us through stuff if...
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