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SPH Analytics a Press Ganey Solution Commentary
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Subject Expert
Paul Hess
Research Director
KLAS Research Director - Paul Hess
 
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User Commentary

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Manager

Relationship

SPH Analytics is very responsive. They have assisted us with numerous projects. They are very easy...

Feb 2026
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(0)
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Manager

Relationship

The final report from our survey is very informative and very professional. We had a little error,...

Feb 2026
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Manager

Culture, Relationship

SPH Analytics has always been very forward thinking, but we don't meet with them as often now. They...

Feb 2026
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Manager

Relationship, Product

SPH Analytics’ regulatory insight into HEDIS, NCQA requirements, and other Medicare and Medicaid...

Feb 2026
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Manager

Operations, Product

When we first started with SPH Analytics, the data transfer was a little tricky, but it is better...

Feb 2026
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Director

Relationship

Press Ganey owns SPH Analytics now, and that transition could have gone badly because Press Ganey is...

Sep 2025
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Director

Relationship

There are times when we would like SPH Analytics to consider other information, and they don't. They...

Sep 2025
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(0)
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Director

Relationship

Survey research is suffering as an industry, and SPH Analytics and others in this space are going to...

Sep 2025
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Director

Relationship, Value

The solution is great, especially now that it is with Press Ganey. It is very easy to use. The...

Sep 2025
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Manager

Relationship

Our SPH Analytics contact, who we have been dealing with regularly, has been an excellent project...

Mar 2025
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(0)
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Manager

Relationship, Value

SPH Analytics is pretty good at what they do, so I am very satisfied. My overall experience with...

Mar 2025
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(0)
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Manager

Relationship, Product

SPH Analytics' end reports and recommendations are pretty standardized. The only improvement I want...

Mar 2025
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(0)
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Manager

Product

SPH Analytics supports our integration goals in only very, very few instances. However, I am...

Mar 2025
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