All Categories chevron icon Value- Based Care chevron icon Patient Engagement chevron icon Member Engagement Tools

SPH Analytics a Press Ganey Solution Commentary
Filtered view: All

Subject Expert
Paul Hess
Research Director
KLAS Research Director - Paul Hess
 
View Product Scores
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##
Neither
##
Negative
##
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

 Download as Excel
Sort by   
Manager

Relationship

Our SPH Analytics contact, who we have been dealing with regularly, has been an excellent project...

Mar 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Value

SPH Analytics is pretty good at what they do, so I am very satisfied. My overall experience with...

Mar 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Product

SPH Analytics' end reports and recommendations are pretty standardized. The only improvement I want...

Mar 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

SPH Analytics supports our integration goals in only very, very few instances. However, I am...

Mar 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Culture, Relationship

SPH Analytics wasn't always very clear about how their methodology was actually going to be run....

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Relationship, Product

We conduct research across all of our lines of business, and the CAHPS surveys are very standardized...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Relationship

There are some new companies coming into this space that are demonstrating more advanced technology....

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The vendor is really supportive. Their account managers who work with us are top-notch. They know...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Culture, Relationship

The vendor is very proactive, but not in a pushy way. We don't want service where they hide their...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

On our Medicare CAHPS survey, we would pull relatively small sample sizes just for cost. We were...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Relationship, Product

There is an opportunity for the vendor to improve their focus on transaction-based feedback. A lot...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

Press Ganey has now acquired SPH Analytics. For the most part, what used to be SPH Analytics has...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Most of Press Ganey’s expertise is in actual research methodology, and it has mostly been on the...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

SPH Analytics does what it is supposed to do, but it is very limited. The portal is not super easy...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

It is pretty simple to interact with SPH Analytics. The survey is very easy to administer. We just...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​