DST Health Solutions Core Claims/Administration Solutions Comments

 

Preferences

   Bookmark

Related Blogs

Current Time Inside Cache Tag Helper: 1/18/2021 12:21:42 AM and Model.EvProductId = 92578

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

User Commentary

Sort by

CMO

Lessons Learned

SS&C Health has been a fair partner in our transition. They are trying to do as little as possible...

Sep 2020
 Helpful

 or  to see details.

CEO/President

Relationship

There was a point during this COVID-19 crisis where we talked to SS&C Health about a pricing change,...

Jun 2020
 Helpful

 or  to see details.

CEO/President

Relationship

I would buy AMISYS Advance again based on what we know is on the market and what our satisfaction...

Jun 2020
 Helpful

 or  to see details.

CEO/President

ROI / Cost (care and feeding)

SS&C Health avoids charging us for every little thing. We have other vendors that are always in our...

Jun 2020
 Helpful

 or  to see details.

CEO/President

Implementation and Training

We haven’t had much training from SS&C Health because we have had the products for so long. The...

Jun 2020
 Helpful

 or  to see details.

CEO/President

Other Observations & Comments

With AMISYS Advance, there isn’t a lot of interoperability on the call center side. We use the...

Jun 2020
 Helpful

 or  to see details.

CEO/President

Relationship

Our end users are very adept with AMISYS Advance. It is easy to use. SS&C Health is always producing...

Jun 2020
 Helpful

 or  to see details.

CEO/President

Relationship

We used to see and talk to SS&C Health's executives more frequently, but we don’t really see them...

Jun 2020
 Helpful

 or  to see details.

COO

Other Observations & Comments

We have been told to stay on PowerSTEPP instead of going to a new platform. I am not sure that we...

May 2020
 Helpful

 or  to see details.

VP/Other Executive

Future Outlook

If the decision were up to me, I would not buy the system again. The vendor’s name changed because...

Jan 2020
 Helpful

 or  to see details.

VP/Other Executive

Relationship

The vendor is slow to respond, and I know that they have new leadership from SS&C Health. We were...

Jan 2020
 Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

We are in the process of doing an upgrade, but we have to change the configuration of the system....

Jan 2020
 Helpful

 or  to see details.

VP/Other Executive

Technology

The system does what it is supposed to do. The system isn’t user friendly. It has a main-frame...

Jan 2020
 Helpful

 or  to see details.

VP/Other Executive

Interfacing and Integration

The vendor doesn’t have a core set of APIs that integrate with other platforms. The system does...

Jan 2020
 Helpful

 or  to see details.

VP/Other Executive

Technology

The vendor hasn’t been able to produce a road map for the platforms or how we can best leverage it...

Jan 2020
 Helpful

 or  to see details.

VP/Other Executive

Relationship

Everything requires an escalation in order to gain traction from the vendor. The vendor takes too...

Jan 2020
 Helpful

 or  to see details.

VP/Other Executive

Relationship

The vendor has no incentive to do better because they get paid on a per-member per-month model. The...

Jan 2020
 Helpful

 or  to see details.

VP/Other Executive

Lessons Learned

I would tell others that the system provides the core functionality that they would need from an...

Jan 2020
 Helpful

 or  to see details.

CIO

Functionality and Upgrades

PowerMHC is a 50-year-old system. It works as it was promoted; DST Health Solutions told us that...

Jan 2020
 Helpful

 or  to see details.

CIO

Relationship

PowerMHC is an old piece of junk. There is nothing proactive about the vendor, and I have never...

Jan 2020
 Helpful

 or  to see details.

CIO

Functionality and Upgrades

PowerMHC works; it is what it is. It is not terrible, and what little it does, it does okay.

Jan 2020
 Helpful

 or  to see details.

CIO

ROI / Cost (care and feeding)

PowerMHC costs a fortune for having so few customers on it. There were probably thousands of...

Jan 2020
 Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF