DST Health Solutions Core Claims/Administration Solutions
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Subject Expert
Joe VanDeGraaff
Vice President
KLAS Vice President - Joe VanDeGraaff
 
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User Commentary

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VP/Other Executive

Value

Over the years, AMISYS Advance has been owned by a variety of different organizations. SS&C Health...

Jul 2023
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VP/Other Executive

Relationship

The technology in AMISYS Advance is very old, and the vendor doesn't support API calls. They aren't...

Jul 2023
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VP/Other Executive

Product

We have a lot of workarounds. We have had to build certain codes into the system to make things...

Jul 2023
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VP/Other Executive

Loyalty

We spent a long time trying to determine what we could do with AMISYS Advance. We looked at a number...

Jul 2023
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VP/Other Executive

Product

We haven't upgraded AMISYS Advance in a long time, mostly because there hasn't been anything in the...

Jul 2023
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VP/Other Executive

Relationship

AMISYS Advance tries to meet our expectations, but that doesn't always happen.

Jul 2023
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VP/Other Executive

Product

AMISYS Advance isn't hard to use, but it also isn't really efficient. We can obviously do our basic...

Jul 2023
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VP/Other Executive

Relationship

AMISYS Advance will get on the phone with us and try to resolve issues, and that usually isn't too...

Jul 2023
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Director

Relationship

SS&C Health is very service oriented. We have worked with them for so long and have a lot of good...

Jan 2023
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Manager

Relationship

We don't get a lot of suggestions from SS&C Health. We used to have a very robust user group, and we...

Dec 2022
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Manager

Relationship

The vendor could improve by being on top of legislation, having fixes for our problems, and being a...

Dec 2022
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Manager

Operations, Product

We haven't upgraded the product in a while, but we found some things during the implementation of...

Dec 2022
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Manager

Relationship, Value

The vendor had a vision a few years ago when they were asked to change the operating system from...

Dec 2022
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Manager

Relationship

The vendor has some long-term employees that do a nice job. When they are assigned to our cases,...

Dec 2022
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Manager

Relationship, Product

My main problem with the vendor is that they don’t meet regulations. They come up with solutions,...

Dec 2022
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Manager

Value

Whether we get our money’s worth is an interesting issue because the support fee we pay SS&C Health...

Dec 2022
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Manager

Product

I would recommend AMISYS Advance to a peer, but I would be very honest about the vendor’s...

Dec 2022
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CEO/President

Operations

We had a couple of examiners who were trained on new SS&C Health software, and the training went...

Dec 2022
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CEO/President

Relationship

There was an executive from SS&C Health who stayed in touch with me, but now I have no clue who is...

Dec 2022
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CEO/President

Value

There is room for improvement with SS&C Health's pricing, but the price we pay is comparable to what...

Dec 2022
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CEO/President

Product

I want the vendor to move faster with development. We are waiting on a separation of the UI, and...

Dec 2022
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CEO/President

Relationship

SS&C Health has great customer service, and we have good relationships with the vendor; they are...

Dec 2022
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CEO/President

Product

We do a lot with coordination of benefits inside AMISYS Advance. The product has the capacity to do...

Dec 2022
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CEO/President

Relationship

Whenever we work with SS&C Health, they respond quickly. We are efficient, and we go to the vendor...

Dec 2022
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Director

Loyalty, Relationship

SS&C Health has a new CEO that is in charge of the vendor's healthcare side. I have had some direct...

Oct 2022
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Director

Relationship

We have a dedicated support team, and they are great to work with. We have an account representative...

Oct 2022
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Director

Product

AMISYS Advance has a real-time integration with our care management software. That is the nicest...

Oct 2022
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Director

Relationship

SS&C Health has probably the best person at their organization over AMISYS Advance. Since that...

Oct 2022
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