StrataJazz Decision Support Comments

 

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Current Time Inside Cache Tag Helper: 10/28/2020 5:40:09 AM and Model.EvProductId = 75045

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User Commentary

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Manager

Functionality and Upgrades

Trying to make corrections on the data has been a little bit tricky for us. There are some...

Oct 2020
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Manager

Implementation and Training

There are a lot of webinars and things like that, so there is a lot of ongoing training that...

Oct 2020
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Manager

Functionality and Upgrades

When we moved over to StrataJazz Decision Support, the biggest thing was the speed of the system. It...

Oct 2020
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Manager

Service and Support

When it comes to the general support and connection with the Strata Decision Technology team, the...

Oct 2020
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Manager

Functionality and Upgrades

I kind of go back and forth on whether StrataJazz Decision Support provides tangible outcomes for us...

Oct 2020
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Analyst/Coordinator

Implementation and Training

I can’t give Strata Decision Technology a high rating for training. It is hard to jump out and do...

Oct 2020
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Analyst/Coordinator

Functionality and Upgrades

Overall, our end users find the system easy to use, but there is some complexity with the tasks and...

Oct 2020
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Analyst/Coordinator

Relationship

Our issues are really about consistency and transparency. Sometimes we have a Strata Decision...

Oct 2020
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Analyst/Coordinator

Other Observations & Comments

I would potentially want to get rid of continuous improvement soon if we don’t start seeing more...

Oct 2020
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Analyst/Coordinator

Relationship

I predict that our overall satisfaction with the system will stay the same. Strata Decision...

Oct 2020
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Director

Implementation and Training

Strata Decision Technology had webinars available to help support us during COVID-19 if needed, but...

Oct 2020
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Director

Future Outlook

We have plans to implement several other modules. The user experience is pretty great. The tool is...

Oct 2020
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Director

Relationship

Strata Decision Technology has worked with us a lot over the course of the past couple of years to...

Oct 2020
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Director

Sales and Contracting

Strata Decision Technology has a consulting process that gives us X number of consulting days based...

Oct 2020
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Director

Functionality and Upgrades

We can generate insights based on the costing methodology that is offered within the tool, which is...

Oct 2020
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Director

Functionality and Upgrades

There are fixed expenses that, from a costing perspective, we would like a better methodology for....

Oct 2020
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Director

Relationship

The vendor's executives are pretty involved with us. We meet with them a couple of times each year...

Oct 2020
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Director

Functionality and Upgrades

I would rate the vendor very high in terms of driving tangible outcomes based on the level of...

Oct 2020
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Director

Functionality and Upgrades

I want the vendor to continue thinking about reducing the burden of maintenance and making it easier...

Oct 2020
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Director

Functionality and Upgrades

We particularly like the product's ease of use. It is easy to get information. Our EHR isn't easy to...

Oct 2020
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Director

Implementation and Training

I like the ease of the implementation. This is actually the second job I have had where I have...

Oct 2020
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Director

Future Outlook

We would like to see the report writer improved. The tool is easy to use, but the format isn't as...

Oct 2020
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Director

Functionality and Upgrades

I like that Strata Decision Technology keeps up with technology. With all the other systems I have...

Oct 2020
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Director

Functionality and Upgrades

The contract modeling has been extremely helpful for us, but it is using charge data. If the system...

Oct 2020
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CIO

Service and Support

Strata Decision Technology grew very fast and very quickly. They probably pushed very hard for...

Oct 2020
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CIO

ROI / Cost (care and feeding)

Strata Decision Technology doesn’t nickel-and-dime; they understand our situation and our finances....

Oct 2020
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CIO

Other Observations & Comments

Strata Decision Technology delivers new technology, and the larger question is whether we are...

Oct 2020
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CIO

Relationship

StrataJazz Decision Support works, but we don't have the best relationship with the vendor and...

Oct 2020
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CIO

Other Observations & Comments

Strata Decision Technology sent a note saying that all their customers have done such a bang-up job...

Oct 2020
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Analyst/Coordinator

Functionality and Upgrades

The vendor seems to know where organizations are going and what kind of analysis organizations are...

Oct 2020
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Analyst/Coordinator

Relationship

I have had some email communication with Strata Decision Technology's CEO. I heard him speak at...

Oct 2020
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Analyst/Coordinator

Functionality and Upgrades

I am happy with the system. Overall, my coworkers are happy with it too. At this point, StrataJazz...

Oct 2020
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Analyst/Coordinator

ROI / Cost (care and feeding)

We got some discounts on some things, like new additions or modules that the vendor rolled out. That...

Oct 2020
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Analyst/Coordinator

Functionality and Upgrades

So far, a lot of the upgrades haven't been for the cost accounting functions that we actually use....

Oct 2020
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Analyst/Coordinator

Functionality and Upgrades

The system is easier to use than other systems are. I like the configuration with the dashboard...

Oct 2020
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Analyst/Coordinator

Functionality and Upgrades

There are some things the vendor needs to work on and enhance that aren't ready yet, like something...

Oct 2020
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Analyst/Coordinator

Service and Support

We have regular phone calls with the vendor. Due to COVID-19 and some people having their work hours...

Oct 2020
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Director

Lessons Learned

There is a massive amount of data that we are pulling into the system. Other organizations need to...

Oct 2020
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Manager

Relationship

Strata Decision Technology went above what I expected. When the COVID-19 pandemic started, right off...

Oct 2020
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Manager

Future Outlook

We were really impressed with what Strata Decision Technology was doing and had already done for us...

Oct 2020
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Manager

Other Observations & Comments

One of the knocks against Strata Decision Technology is that their customers feel nickel-and-dimed...

Oct 2020
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Manager

Implementation and Training

Strata Decision Technology hosted everything that I wanted in ongoing training on-site. Now, with...

Oct 2020
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Manager

Relationship

Strata Decision Technology is really engaged with involving our executive team in regular quarterly...

Oct 2020
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Manager

Service and Support

Strata Decision Technology's support team is the best that I have ever dealt with. The team members...

Oct 2020
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Manager

Relationship

The turnover rate at Strata Decision Technology can get a little frustrating. The people that I work...

Oct 2020
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Director

Lessons Learned

This module is more complicated than some of the vendor's other modules. StrataJazz Decision Support...

Oct 2020
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Director

Functionality and Upgrades

Strata Decision Technology delivers what they promise. The implementation has always been on time,...

Aug 2020
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Manager

Functionality and Upgrades

We are doing activity-based costing. There are a few limitations with costing compared to our last...

Aug 2020
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Manager

Service and Support

When we have an issue, we submit a ticket to the help desk. It usually takes longer than it should...

Aug 2020
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Manager

Relationship

The vendor has done a very nice job of supporting us through COVID-19. Shortly after late March, the...

Aug 2020
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Manager

Sales and Contracting

We have been trying to get our physician companies to do cost accounting with Strata Decision...

Aug 2020
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Manager

ROI / Cost (care and feeding)

I remember one of our executives recently commented that the vendor was going to charge us for...

Aug 2020
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Manager

Implementation and Training

The vendor trains customers through webinars. There is some electronic learning available, but we...

Aug 2020
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Manager

Interfacing and Integration

We load our patient data from our EMR into the system, and then we load payroll information and data...

Aug 2020
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Manager

Relationship

Some webinars related to COVID-19 were introduced early on. That was about the only time we had a...

Aug 2020
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Manager

Functionality and Upgrades

The tool is really nice. We were still using green screens before we went to the vendor's product....

Aug 2020
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Manager

Functionality and Upgrades

Strata Decision Technology's upgrades are usually seamless. We get them on a monthly basis, and...

Aug 2020
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Manager

Interfacing and Integration

We are struggling to get data out of StrataJazz Decision Support and into our EDW. Getting data out...

Aug 2020
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Manager

Functionality and Upgrades

Our end users love StrataJazz Decision Support. They love the reporting capability, and getting data...

Aug 2020
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Manager

Relationship

The support people from Strata Decision Technology are really smart. Strata Decision Technology...

Aug 2020
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CIO

Functionality and Upgrades

Strata Decision Technology is just a strong vendor. There are not any real challenges that we have...

Jul 2020
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Analyst/Coordinator

Functionality and Upgrades

I like that I can gather information easily with the product and that I understand what to pull and...

Jul 2020
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Analyst/Coordinator

Functionality and Upgrades

I would like the product to have better report writing capabilities. There are good dashboards that...

Jul 2020
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Analyst/Coordinator

Functionality and Upgrades

We get updates every month from Strata Decision Technology, and we really haven't had any issues....

Jun 2020
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Analyst/Coordinator

Functionality and Upgrades

Strata Decision Technology is working to meet our needs. The vendor is working on getting us peer...

Jun 2020
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Analyst/Coordinator

Service and Support

Strata Decision Technology has excellent customer support. When I put in a work ticket when...

Jun 2020
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Analyst/Coordinator

Sales and Contracting

Sometimes Strata Decision Technology releases some solutions or updates without thoroughly testing...

Jun 2020
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Analyst/Coordinator

Functionality and Upgrades

Strata Decision Technology has been great throughout the COVID-19 crisis. They have implemented...

Jun 2020
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Director

Relationship

Strata Decision Technology has been a great partner with our organization. They are always...

Jun 2020
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Director

Service and Support

For things that need improvement, Strata Decision Technology has an idea center where users can...

Jun 2020
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Director

Service and Support

The support people are awesome and very quick. When we first implemented the system, we wanted to...

Jun 2020
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Director

Relationship

Every product has to have some workarounds. But Strata Decision Technology really accepts our...

Jun 2020
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Director

Functionality and Upgrades

The dashboarding tool is very slow to respond. The information doesn’t come up as fast as everything...

Jun 2020
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Director

Other Observations & Comments

We implemented a couple of modules. I would love to implement all of the budgeting tools. I would...

Jun 2020
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Director

Win/Loss - Why they were selected (by current clients)

The Continuous Improvement module is a bit new. When we were going through our vendor selection...

Jun 2020
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Director

Lessons Learned

With the system, I don't think our expectations were necessarily realistic. I don’t know whether...

Jun 2020
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Director

Service and Support

During COVID-19, Strata Decision Technology was very on top of trying to help their end users...

Jun 2020
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Director

Other Observations & Comments

We don't need much contact with Strata Decision Technology. Our need to reach out is very minimal,...

Jun 2020
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Director

Technology

Strata Decision Technology could probably enhance our dashboarding tools; they are pretty basic. The...

Jun 2020
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Director

Functionality and Upgrades

We use the vendor's long-range planning tool. I like it; the tool is very easy to use. Sometimes I...

Jun 2020
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Director

Service and Support

Strata Decision Technology is doing better. They used to have a lot of young, inexperienced people...

Jun 2020
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Director

Service and Support

The vendor has done well in terms of supporting us during the COVID-19 crisis. I haven’t heard any...

Jun 2020
 Helpful