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StrataJazz Decision Support
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Subject Expert
Tanya Egbert
Research Director
Commentary Summary
User Commentary
Analyst/Coordinator
Sometimes, it is a little hard to find things in the product. Some things are hidden, and we must...
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Analyst/Coordinator
StrataJazz Decision Support is a web-based product, so when the vendor does an update, we log in,...
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Analyst/Coordinator
Strata Decision Technology has been quite responsive and helpful. We resolve our issues quickly, and...
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Analyst/Coordinator
We send the vendor our files, and the vendor uploads them. The users can then see the data. The...
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Analyst/Coordinator
The solution is really nice. It has an end-user-friendly flow because it is a web app.
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Analyst/Coordinator
We have some difficulties with the solution. We had more control with our last product. With that...
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Analyst/Coordinator
We signed a fixed-fee contract. Some of our people feel that the vendor isn't very good about...
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Analyst/Coordinator
We haven't been able to stay on schedule, and the vendor says that they will charge us for that...
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Analyst/Coordinator
Strata Decision Technology is much better at keeping up with issues in the system than our last...
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Analyst/Coordinator
I really like StrataJazz Decision Support. It is a great tool that is easy to use, and the vendor...
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Analyst/Coordinator
The folks at Strata Decision Technology are responsive when I call in. If I have a problem, they are...
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Analyst/Coordinator
We are charged for everything. There are high costs for the system and services. We anticipate that...
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Manager
The solution works through a ton of data in a timely manner. Overall, we are happy with it. It seems...
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Manager
The vendor is keeping ahead of the curve in terms of innovation and product enhancements. They have...
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Manager
If we open a ticket with the vendor's general helpline, then we will typically get a reply from the...
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Manager
The vendor charges us for certain things. If we run into questions or have issues, there isn't...
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Director
Some of the things that Strata Decision Technology has identified haven't made sense. However, I...
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Director
Strata Decision Technology has had some turnover at the vice president level, but their CEO has been...
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Director
I was surprised about Strata Decision Technology's acquisition of EPSi. In the past, EPSi was the...
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Director
Our future satisfaction is not going to be as high because there are others in the market that are...
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VP/Other Executive
The product is good and solid. It is clearly the best tool we can get for delivering cost awareness...
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VP/Other Executive
Where the vendor could really do better is around nickel-and-diming. The product is very expensive....
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VP/Other Executive
The vendor does a really good job engaging with us. We have regular touch points, and our account...
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VP/Other Executive
The vendor executives want to take selfies with us and post them on social media. They are great and...
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Director
We have a significant investment with StrataJazz Decision Support. We have worked really hard from...
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Director
We have had to accommodate for things that were so important to us, such as simplicity and speed....
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Director
The vendor’s product team is focusing on something, and I am not at all impressed with the speed of...
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Director
The system is part of our plans, and we are doing everything to make it work, but there is a chance...
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Director
I am really frustrated with Strata Decision Technology's approach to us individually. What drew us...
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Director
Initially, the vendor was better at not charging for every little thing than they are today, but we...
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Director
One of our concerns is the existing reporting tool. I don’t want people to think that we haven’t had...
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Analyst/Coordinator
Strata Decision Technology has been great. The biggest thing at this point would be just a...
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Analyst/Coordinator
The only surprise that we have had switching from EPSi to Strata Decision Technology has been...
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Analyst/Coordinator
Our project manager at Strata Decision Technology has been fantastic. We have gotten to work with a...
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Analyst/Coordinator
The only issues that we have had are in understanding some of the EPSi-to-Strata Decision Technology...
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Analyst/Coordinator
The implementation has been phenomenal with Strata Decision Technology. I have never had a better implementation....
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Analyst/Coordinator
We knew going into our implementation that we had a specific implementation deadline. Everything...
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Analyst/Coordinator
StrataJazz Decision Support is not quite as fancy as some other programs are. We still have some...
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Analyst/Coordinator
It has been very easy to navigate within Strata Decision Technology's reporting platform for cost accounting....
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Analyst/Coordinator
Early on, the Strata Decision Technology executives helped us get aligned. Our executive sponsor has...
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Analyst/Coordinator
We have got one big hurdle to clear. There is kind of an internal culture. We have been very...
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VP/Other Executive
We are very candid with Strata Decision Technology. We have a great relationship.
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VP/Other Executive
Overall, StrataJazz Decision Support changed the world for us. The software didn't do that. We have...
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VP/Other Executive
When we installed StrataJazz Decision Support, the folks assigned to our deal were pretty new to the...
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VP/Other Executive
Most of the time, whenever we have asked the vendor for functionality to be developed or for help in...
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Analyst/Coordinator
The solution is a very important tool for us. The vendor used to have a different model that did a...
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Analyst/Coordinator
The solution is instrumental in helping our leaders make great business decisions and stay on the...
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Director
I have always been very impressed with Strata Decision Technology’s technical and customer support....
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Director
Strata Decision Technology goes beyond our expectations to support our integration goals. For...
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Director
I have always highly recommended Strata Decision Technology’s solutions. Decision support can be...
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Director
I truly feel that Strata Decision Technology views us as a partner and not just a customer. They...
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Director
I love that Strata Decision Technology is focused on healthcare. We work with another vendor that...
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Director
In terms of the acquisition with EPSI, I haven’t noticed any changes yet. Strata Decision...
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Director
Strata Decision Technology was looking for an advanced analytics product to replace their ad hoc...
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Director
Strata Decision Technology is awesome at helping users learn how to get the most out of the system....
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Director
We haven't been able to get data out of the tool in an automated fashion easily. I have struggled...
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Analyst/Coordinator
We usually get upgrades regularly. The recent upgrades have been working fine.
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Analyst/Coordinator
Strata Decision Technology's support is very responsive when we call or put in a ticket. Our issues...
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Analyst/Coordinator
I appreciate the education that Strata Decision Technology provides and the learning modules that...
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Director
The product has serviced all of our needs. There are a lot of things that we couldn't do with a...
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Director
We are working with the vendor on some things that we don't have live yet, but we expect to have...
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Director
The phone and web support are great. The vendor is extremely responsive. They always respond the...
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Director
We would absolutely buy StrataJazz Decision Support again. It was so different from our previous...
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Director
The integration is still really good, but we have seen some things that our previous product does...
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Analyst/Coordinator
We had some extra work done, and we got some extra support with the product. The vendor made a lot...
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Analyst/Coordinator
We get a lot of information about updates. We have office hours where the vendor will talk about...
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Analyst/Coordinator
There is not as much education as I would like about how all the tools work together. That is...
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Analyst/Coordinator
We are struggling with inpatient accounts that are billed as outpatient types. We have accounts that...
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Analyst/Coordinator
The product is really intuitive and has a lot of flexibility in terms of how we can write contract...
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CFO
There are constant updates happening with the platform since it is cloud based. Every month, there...
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CFO
Based on their ease of use and reputation, we selected Strata Decision Technology to fill some gaps...
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CFO
I like the system. It is solid. It doesn’t do all the analytics for us, but it is a good product. It...
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CFO
The reporting tools are good, and the data that comes from the system is pretty good. We have been...
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CFO
Strata Decision Technology is working on a lot of things to measure variations across benchmarks and...
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Director
The vendor offers great training and classes for new employees. They also have tests and an...
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Director
Every time I talk to Strata Decision Technology, they show me what is coming in the future. They...
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Director
Strata Decision Technology has a new analytic tool that is going to be coming out soon where we can...
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Director
I know managers at Strata Decision Technology, and I have their cell phone numbers, so I can easily...
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Director
Strata Decision Technology avoids nickel-and-diming. We get so many consulting days a year for each...
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Director
Ease of use is StrataJazz Decision Support's strength. I have gotten a lot of compliments from...
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Director
StrataJazz Decision Support's training for new users is a bit cumbersome on the cost accounting...
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Director
Now that we have been with Strata Decision Technology for a while, we can see some of the things...
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Director
We have many end users who are satisfied with StrataJazz Decision Support because it is very easy to...
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Manager
Strata Decision Technology recently acquired EPSi. We have had a lot of questions about what that...
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Analyst/Coordinator
We started with nothing, so getting StartaJazz Decision Support has been awesome. I really like the...
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Analyst/Coordinator
The staff members at Strata Decision Technology really listen to us. They come to us with solutions...
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Analyst/Coordinator
The training was not the best from Strata Decision Technology. It was not activity based; they just...
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Manager
Our implementation was very well organized. That was helpful for me because I hadn't done any...
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Manager
Strata Decision Technology does dynamic updates, so there is only one version of the decision...
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Manager
We have regular meetings with our Strata Decision Technology product team and executive sponsor....
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VP/Other Executive
The vendor's implementation services don't include a typical work plan and schedule. The work is...
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VP/Other Executive
We have experienced recent problems with some of the interfaces. However, the tool is new, so I...
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VP/Other Executive
We get a lot of attention from the vendor. The executives are more involved than the executives from...
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Manager
We are getting more value out of StrataJazz Decision Support than we did out of our previous...
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Manager
The vendor held mandatory on-site training meetings for us. Those were good. The vendor also...
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Manager
Since we have been up and running with the solution, Strata Decision Technology has introduced a...
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Manager
Strata Decision Technology has a ticketing system, so we can submit requests through either emails...
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VP/Other Executive
I wouldn’t say Strata Decision Technology nickel-and-dimes us. We get exactly what is in our...
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VP/Other Executive
We have the training we need. I found the trainings that I participated in to be very helpful. A...
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VP/Other Executive
The team is working on installing a certain module with Strata Decision Technology. That could...
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Director
Strata Decision Technology works with us. They allow us to roll our days over, and we can use that...
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Director
Strata Decision Technology has a suite of training materials in the system, like classes that we can...
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Director
Strata Decision Technology's team is always available to help us, all the way up to their CEO. The...
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VP/Other Executive
From when we initially reviewed various products, I think the solution does work as promoted. From a...
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Director
Strata Decision Technology did a great job with the implementation. I have above-average...
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Director
We had a strong team from Strata Decision Technology that knew the product in and out. If the team...
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Director
The reporting could be better. If I want to run a report for our executives, I have to run extracts...
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Director
When it comes to nickel-and-diming, the vendor does that. We get a certain number of hours of...
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Manager
Strata Decision Technology keeps their promises for the product. Certainly, there are always times...
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Manager
Our organizational culture impacts our integration. Our organization is taking longer to embrace the...
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Manager
Strata Decision Technology's staff members are professional and knowledgeable. Our ideas are on the...
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Manager
Our overall experience with StrataJazz Decision Support is terrific. It is great that the system is...
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Manager
We are very happy with StrataJazz Decision Support, so I don't think we will move away anytime soon....
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Director
The system is a little bit difficult to use, and that is fine. We do have to be pretty skilled to be...
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Director
I feel like we are getting our money’s worth. I don’t feel like we are overpaying for the system....
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Director
The people that we work with at Strata Decision Technology are highly skilled and very helpful. The...
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Manager
The system falls short in some ways. We are trying to incorporate data into an enterprise data...
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Analyst/Coordinator
StrataJazz Decision Support is just heaven. It is wonderful because it is automated and streamlined....
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Analyst/Coordinator
I can't say enough how pleased we are, especially with the implementation team. That team was...
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Director
Strata Decision Technology continues to deliver on their promises. They have very responsive...
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Director
Our implementation of StrataJazz Decision Support couldn't have been any less difficult. From data...
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Director
From a data integration side, StrataJazz Decision Support saved us months and months of development....
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Manager
Strata Decision Technology is very good. I have been able to attend training sessions with them, and...
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Manager
My only frustration is that the vendor uses flat-file transfers instead of connectors. I would love...
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Manager
For costing, we have mostly been using the built-in ad hoc reporter. We have generally been...
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Analyst/Coordinator
We have been thrilled to have StrataJazz Decision Support. Our last software package before...
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Manager
The support stands out. We have been a business partner of Strata Decision Technology for years now,...
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Analyst/Coordinator
When we run into problems, Strata Decision Technology does have a very good support system. I...
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Analyst/Coordinator
Activity costing with StrataJazz Decision Support is actually pretty clean. One of the things we are...
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Analyst/Coordinator
Strata Decision Technology is very good about having a good vision of the needs of their customers...
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Analyst/Coordinator
Strata Decision Technology is becoming very big in value-based care, and they have a product that is...
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Analyst/Coordinator
I know Strata Decision Technology is stretched thin because they are looking forward and have a lot...
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Analyst/Coordinator
StrataJazz Decision Support has been fantastic in supporting us daily, monthly, and annually. We...
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Manager
Working with Strata Decision Technology has been an absolute pleasure. They are always willing to...
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Manager
StraJazz Decision Support is a powerful financial tool. The reporting is very robust. We can drill...
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Analyst/Coordinator
StrataJazz Decision Support is great. The product is very thorough and is pretty flexible; we can do...
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Analyst/Coordinator
The product that we were using prior to StrataJazz Decision Support was obsolete. We had green...
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Analyst/Coordinator
When I call the service desk about issues, the people readily try to help me. If they can't help,...
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Analyst/Coordinator
There are built-in anniversary dates, so if there are things that need to be charged, those things...
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Analyst/Coordinator
Healthcare is changing dramatically. With COVID-19, we are suddenly getting more dollars and are...
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Analyst/Coordinator
The system does our classifying and processing, but the reports go to the decision-makers. They are...
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Analyst/Coordinator
It has been a while since we did the implementation, but we got up and running in a very short...
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Analyst/Coordinator
A week before an upgrade, Strata Decision Technology usually does a webinar to go through the...
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Analyst/Coordinator
Strata Decision Technology does customer service well. They listen to their customers' needs and...
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Analyst/Coordinator
I work with some great people from Strata Decision Technology. They have been very helpful. They are...
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Analyst/Coordinator
I like the product's ease of use. The vendor keeps improving the dashboard and canned reports. They...
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Analyst/Coordinator
Strata Decision Technology could improve by having a manual online. Some of what they have is kind...
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Manager
Our experience during the implementation and since has been tremendous with Strata Decision...
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Manager
The training is the only area I have an issue with because before the COVID-19 crisis, a lot of the...
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Manager
The product works extremely well for us, and any time we have asked Strata Decision Technology to...
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Manager
Strata Decision Technology’s technical support is hands down the best I have ever worked with....
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Manager
The product is in our organization’s long-term plans. I have recommended it to other people in a...
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Manager
By the time the problems were hitting us with COVID-19, we already had some experience available to...
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Manager
My implementation consultant at Strata Decision Technology and I have a pretty good working...
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Director
The product is very good. We like being in the cloud. We were a little hesitant at first for...
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Director
Currently, payments are coming in at the encounter level, and we are pushing for the product to...
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Director
It is good that Strata Decision Technology has carved out their niche in segments like costing,...
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Director
The vendor's implementation team and customer support people are fantastic and extremely...
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Director
Strata Decision Technology is fantastic. They are knowledgeable. They are in the industry for the...
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Director
Strata Decision Technology's acquisition of EPSi is great. I have worked with EPSi before. There...
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Manager
Strata Decision Technology is fantastic. I am excited to see what they do in the future. The vendor...
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Manager
The vendor's response to COVID-19 was quick and actionable. They immediately developed processes and...
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Manager
Strata Decision Technology did a virtual conference this year. The executive did a lot and was very...
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Manager
The vendor seems to always be looking for ways to not only improve the product but also help clients...
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Manager
With past systems, we could get into the nuts and bolts and back doors. How calculations were made...
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Manager
The ease of implementation, ongoing integration, and upgrades make quick work of the data...
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Manager
The ease of use is a huge strength. The cost-accounting model is easy to configure, so we can ensure...
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Manager
Strata Decision Technology was available to help us learn how to do things when StrataJazz Decision...
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Manager
I did not take some of the training courses, and I could still get in and figure out the system. I...
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Manager
Strata Decision Technology is still new, but I have been very happy with what they are able to do....
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Manager
Our groups use the solution on a daily basis, and we are pushing on Strata Decision Technology to...
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Manager
Strata Decision Technology works on things; it just takes a lot of time. I think they are going to...
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Manager
Strata Decision Technology has additional tools that they are rolling out, and we just purchased a...
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Manager
Strata Decision Technology's support is as good as I have ever seen. They have been outstanding. We...
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Manager
In some ways, we were ready for more than the vendor could give initially. We are ahead of the...
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Analyst/Coordinator
We had a great experience working with the implementation team on the data integration and on the...
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Analyst/Coordinator
The flexibility of the system allows us to write about any kind of rule or exclusion, and the team...
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Analyst/Coordinator
The group that we have worked with for the implementation has given us a lot of training. Basically,...
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Analyst/Coordinator
In the implementation, the vendor worked with us to do a back load of data for a group we acquired....
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Analyst/Coordinator
The only thing I would suggest is some more report training for the report-building process. What we...
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Analyst/Coordinator
The report-writing tool can be overwhelming if people don't understand all the fields and how they...
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Analyst/Coordinator
One thing I would commend Strata Decision Technology on is they have an annual seminar or workshop...
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Analyst/Coordinator
We sunsetted a system we had been using for years, and the functionality in Strata Decision...
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Analyst/Coordinator
The involvement from the executive team is great. We can walk right up to Dan Michelson. I have been...
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Analyst/Coordinator
We did a lot of validation to ensure that we were getting everything out of the system that we were...
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Analyst/Coordinator
The solution is cloud based, and that was one thing we had reservations about. But we aren't seeing...
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Manager
Trying to make corrections on the data has been a little bit tricky for us. There are some...
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Manager
There are a lot of webinars and things like that, so there is a lot of ongoing training that...
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Manager
When we moved over to StrataJazz Decision Support, the biggest thing was the speed of the system. It...
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Manager
When it comes to the general support and connection with the Strata Decision Technology team, the...
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Manager
I kind of go back and forth on whether StrataJazz Decision Support provides tangible outcomes for us...
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Analyst/Coordinator
I can’t give Strata Decision Technology a high rating for training. It is hard to jump out and do...
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Analyst/Coordinator
Overall, our end users find the system easy to use, but there is some complexity with the tasks and...
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Analyst/Coordinator
Our issues are really about consistency and transparency. Sometimes we have a Strata Decision...
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Analyst/Coordinator
I would potentially want to get rid of continuous improvement soon if we don’t start seeing more...
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Analyst/Coordinator
I predict that our overall satisfaction with the system will stay the same. Strata Decision...
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Director
Strata Decision Technology had webinars available to help support us during COVID-19 if needed, but...
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Director
We have plans to implement several other modules. The user experience is pretty great. The tool is...
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Director
Strata Decision Technology has worked with us a lot over the course of the past couple of years to...
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Director
Strata Decision Technology has a consulting process that gives us X number of consulting days based...
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Director
We can generate insights based on the costing methodology that is offered within the tool, which is...
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Director
There are fixed expenses that, from a costing perspective, we would like a better methodology for....
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Director
The vendor's executives are pretty involved with us. We meet with them a couple of times each year...
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Director
I would rate the vendor very high in terms of driving tangible outcomes based on the level of...
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Director
I want the vendor to continue thinking about reducing the burden of maintenance and making it easier...
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Director
We particularly like the product's ease of use. It is easy to get information. Our EHR isn't easy to...
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Director
I like the ease of the implementation. This is actually the second job I have had where I have...
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Director
We would like to see the report writer improved. The tool is easy to use, but the format isn't as...
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Director
I like that Strata Decision Technology keeps up with technology. With all the other systems I have...
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Director
The contract modeling has been extremely helpful for us, but it is using charge data. If the system...
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