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StrataJazz Decision Support Comments
Filtered view: All
Subject Expert
Commentary Summary
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User Commentary
Manager
Relationship
Our experience during the implementation and since has been tremendous with Strata Decision...
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Manager
Implementation and Training
The training is the only area I have an issue with because before the COVID-19 crisis, a lot of the.........
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Manager
Technology
The product works extremely well for us, and any time we have asked Strata Decision Technology to...
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Manager
Service and Support
Strata Decision Technology’s technical support is hands down the best I have ever worked with....
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Manager
Future Outlook
The product is in our organization’s long-term plans. I have recommended it to other people in a...
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Manager
Service and Support
By the time the problems were hitting us with COVID-19, we already had some experience available to.........
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Manager
Relationship
My implementation consultant at Strata Decision Technology and I have a pretty good working...
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Director
Functionality and Upgrades
The product is very good. We like being in the cloud. We were a little hesitant at first for...
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Director
Other Observations & Comments
Currently, payments are coming in at the encounter level, and we are pushing for the product to...
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Director
Functionality and Upgrades
It is good that Strata Decision Technology has carved out their niche in segments like costing,...
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Director
Service and Support
The vendor's implementation team and customer support people are fantastic and extremely...
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Director
Service and Support
Strata Decision Technology is fantastic. They are knowledgeable. They are in the industry for the...
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Director
Relationship
Strata Decision Technology's acquisition of EPSi is great. I have worked with EPSi before. There...
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Manager
Technology
Strata Decision Technology is fantastic. I am excited to see what they do in the future. The vendor.........
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Manager
Relationship
The vendor's response to COVID-19 was quick and actionable. They immediately developed processes and.........
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Manager
Other Observations & Comments
Strata Decision Technology did a virtual conference this year. The executive did a lot and was very.........
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Manager
Technology
The vendor seems to always be looking for ways to not only improve the product but also help clients.........
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Manager
Other Observations & Comments
With past systems, we could get into the nuts and bolts and back doors. How calculations were made.........
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Manager
Functionality and Upgrades
The ease of implementation, ongoing integration, and upgrades make quick work of the data...
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Manager
Functionality and Upgrades
The ease of use is a huge strength. The cost-accounting model is easy to configure, so we can ensure.........
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Manager
Service and Support
Strata Decision Technology was available to help us learn how to do things when StrataJazz Decision.........
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Manager
Functionality and Upgrades
I did not take some of the training courses, and I could still get in and figure out the system. I.........
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Manager
Functionality and Upgrades
Strata Decision Technology is still new, but I have been very happy with what they are able to do..........
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Manager
Future Outlook
Our groups use the solution on a daily basis, and we are pushing on Strata Decision Technology to...
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Manager
Future Outlook
Strata Decision Technology works on things; it just takes a lot of time. I think they are going to.........
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Manager
Functionality and Upgrades
Strata Decision Technology has additional tools that they are rolling out, and we just purchased a.........
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Manager
Relationship
Strata Decision Technology's support is as good as I have ever seen. They have been outstanding. We.........
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Manager
Other Observations & Comments
In some ways, we were ready for more than the vendor could give initially. We are ahead of the...
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Analyst/Coordinator
Interfacing and Integration
We had a great experience working with the implementation team on the data integration and on the...
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Analyst/Coordinator
Service and Support
The flexibility of the system allows us to write about any kind of rule or exclusion, and the team.........
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Analyst/Coordinator
Implementation and Training
The group that we have worked with for the implementation has given us a lot of training. Basically,.........
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Analyst/Coordinator
Implementation and Training
In the implementation, the vendor worked with us to do a back load of data for a group we acquired..........
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Analyst/Coordinator
Implementation and Training
The only thing I would suggest is some more report training for the report-building process. What we.........
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Analyst/Coordinator
Functionality and Upgrades
The report-writing tool can be overwhelming if people don't understand all the fields and how they.........
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Analyst/Coordinator
Implementation and Training
One thing I would commend Strata Decision Technology on is they have an annual seminar or workshop.........
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Analyst/Coordinator
ROI / Cost (care and feeding)
We sunsetted a system we had been using for years, and the functionality in Strata Decision...
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Analyst/Coordinator
Relationship
The involvement from the executive team is great. We can walk right up to Dan Michelson. I have been.........
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Analyst/Coordinator
Service and Support
We did a lot of validation to ensure that we were getting everything out of the system that we were.........
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Analyst/Coordinator
Technology
The solution is cloud based, and that was one thing we had reservations about. But we aren't seeing.........
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Manager
Functionality and Upgrades
Trying to make corrections on the data has been a little bit tricky for us. There are some...
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Manager
Implementation and Training
There are a lot of webinars and things like that, so there is a lot of ongoing training that...
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Manager
Functionality and Upgrades
When we moved over to StrataJazz Decision Support, the biggest thing was the speed of the system. It.........
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Manager
Service and Support
When it comes to the general support and connection with the Strata Decision Technology team, the...
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Manager
Functionality and Upgrades
I kind of go back and forth on whether StrataJazz Decision Support provides tangible outcomes for us.........
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Analyst/Coordinator
Implementation and Training
I can’t give Strata Decision Technology a high rating for training. It is hard to jump out and do...
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Analyst/Coordinator
Functionality and Upgrades
Overall, our end users find the system easy to use, but there is some complexity with the tasks and.........
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Analyst/Coordinator
Relationship
Our issues are really about consistency and transparency. Sometimes we have a Strata Decision...
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Analyst/Coordinator
Other Observations & Comments
I would potentially want to get rid of continuous improvement soon if we don’t start seeing more...
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Analyst/Coordinator
Relationship
I predict that our overall satisfaction with the system will stay the same. Strata Decision...
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Director
Implementation and Training
Strata Decision Technology had webinars available to help support us during COVID-19 if needed, but.........
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Director
Future Outlook
We have plans to implement several other modules. The user experience is pretty great. The tool is.........
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Director
Relationship
Strata Decision Technology has worked with us a lot over the course of the past couple of years to.........
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Director
Sales and Contracting
Strata Decision Technology has a consulting process that gives us X number of consulting days based.........
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Director
Functionality and Upgrades
We can generate insights based on the costing methodology that is offered within the tool, which is.........
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Director
Functionality and Upgrades
There are fixed expenses that, from a costing perspective, we would like a better methodology for..........
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Director
Relationship
The vendor's executives are pretty involved with us. We meet with them a couple of times each year.........
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Director
Functionality and Upgrades
I would rate the vendor very high in terms of driving tangible outcomes based on the level of...
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Director
Functionality and Upgrades
I want the vendor to continue thinking about reducing the burden of maintenance and making it easier.........
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Director
Functionality and Upgrades
We particularly like the product's ease of use. It is easy to get information. Our EHR isn't easy to.........
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Director
Implementation and Training
I like the ease of the implementation. This is actually the second job I have had where I have...
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Director
Future Outlook
We would like to see the report writer improved. The tool is easy to use, but the format isn't as...
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Director
Functionality and Upgrades
I like that Strata Decision Technology keeps up with technology. With all the other systems I have.........
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Director
Functionality and Upgrades
The contract modeling has been extremely helpful for us, but it is using charge data. If the system.........
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CIO
Service and Support
Strata Decision Technology grew very fast and very quickly. They probably pushed very hard for...
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CIO
ROI / Cost (care and feeding)
Strata Decision Technology doesn’t nickel-and-dime; they understand our situation and our finances..........
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CIO
Other Observations & Comments
Strata Decision Technology delivers new technology, and the larger question is whether we are...
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CIO
Relationship
StrataJazz Decision Support works, but we don't have the best relationship with the vendor and...
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CIO
Other Observations & Comments
Strata Decision Technology sent a note saying that all their customers have done such a bang-up job.........
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Analyst/Coordinator
Functionality and Upgrades
The vendor seems to know where organizations are going and what kind of analysis organizations are.........
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Analyst/Coordinator
Relationship
I have had some email communication with Strata Decision Technology's CEO. I heard him speak at...
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Analyst/Coordinator
Functionality and Upgrades
I am happy with the system. Overall, my coworkers are happy with it too. At this point, StrataJazz.........
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Analyst/Coordinator
ROI / Cost (care and feeding)
We got some discounts on some things, like new additions or modules that the vendor rolled out. That.........
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Analyst/Coordinator
Functionality and Upgrades
So far, a lot of the upgrades haven't been for the cost accounting functions that we actually use..........
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Analyst/Coordinator
Functionality and Upgrades
The system is easier to use than other systems are. I like the configuration with the dashboard...
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Analyst/Coordinator
Functionality and Upgrades
There are some things the vendor needs to work on and enhance that aren't ready yet, like something.........
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Analyst/Coordinator
Service and Support
We have regular phone calls with the vendor. Due to COVID-19 and some people having their work hours.........
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Director
Lessons Learned
There is a massive amount of data that we are pulling into the system. Other organizations need to.........
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Manager
Relationship
Strata Decision Technology went above what I expected. When the COVID-19 pandemic started, right off.........
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Manager
Future Outlook
We were really impressed with what Strata Decision Technology was doing and had already done for us.........
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Manager
Other Observations & Comments
One of the knocks against Strata Decision Technology is that their customers feel nickel-and-dimed.........
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Manager
Implementation and Training
Strata Decision Technology hosted everything that I wanted in ongoing training on-site. Now, with...
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Manager
Relationship
Strata Decision Technology is really engaged with involving our executive team in regular quarterly.........
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Manager
Service and Support
Strata Decision Technology's support team is the best that I have ever dealt with. The team members.........
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Manager
Relationship
The turnover rate at Strata Decision Technology can get a little frustrating. The people that I work.........
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Director
Lessons Learned
This module is more complicated than some of the vendor's other modules. StrataJazz Decision Support.........
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Director
Functionality and Upgrades
Strata Decision Technology delivers what they promise. The implementation has always been on time,.........
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Manager
Functionality and Upgrades
We are doing activity-based costing. There are a few limitations with costing compared to our last.........
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Manager
Service and Support
When we have an issue, we submit a ticket to the help desk. It usually takes longer than it should.........
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Manager
Relationship
The vendor has done a very nice job of supporting us through COVID-19. Shortly after late March, the.........
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Manager
Sales and Contracting
We have been trying to get our physician companies to do cost accounting with Strata Decision...
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Manager
ROI / Cost (care and feeding)
I remember one of our executives recently commented that the vendor was going to charge us for...
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Manager
Implementation and Training
The vendor trains customers through webinars. There is some electronic learning available, but we...
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Manager
Interfacing and Integration
We load our patient data from our EMR into the system, and then we load payroll information and data.........
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Manager
Relationship
Some webinars related to COVID-19 were introduced early on. That was about the only time we had a...
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Manager
Functionality and Upgrades
The tool is really nice. We were still using green screens before we went to the vendor's product..........
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Manager
Functionality and Upgrades
Strata Decision Technology's upgrades are usually seamless. We get them on a monthly basis, and...
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Manager
Interfacing and Integration
We are struggling to get data out of StrataJazz Decision Support and into our EDW. Getting data out.........
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Manager
Functionality and Upgrades
Our end users love StrataJazz Decision Support. They love the reporting capability, and getting data.........
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Manager
Relationship
The support people from Strata Decision Technology are really smart. Strata Decision Technology...
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CIO
Functionality and Upgrades
Strata Decision Technology is just a strong vendor. There are not any real challenges that we have.........
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Analyst/Coordinator
Functionality and Upgrades
I like that I can gather information easily with the product and that I understand what to pull and.........
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Analyst/Coordinator
Functionality and Upgrades
I would like the product to have better report writing capabilities. There are good dashboards that.........
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Analyst/Coordinator
Functionality and Upgrades
We get updates every month from Strata Decision Technology, and we really haven't had any issues....
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Analyst/Coordinator
Functionality and Upgrades
Strata Decision Technology is working to meet our needs. The vendor is working on getting us peer...
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Analyst/Coordinator
Service and Support
Strata Decision Technology has excellent customer support. When I put in a work ticket when...
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Analyst/Coordinator
Sales and Contracting
Sometimes Strata Decision Technology releases some solutions or updates without thoroughly testing.........
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Analyst/Coordinator
Functionality and Upgrades
Strata Decision Technology has been great throughout the COVID-19 crisis. They have implemented...
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Director
Relationship
Strata Decision Technology has been a great partner with our organization. They are always...
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Director
Service and Support
For things that need improvement, Strata Decision Technology has an idea center where users can...
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Director
Service and Support
The support people are awesome and very quick. When we first implemented the system, we wanted to...
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Director
Relationship
Every product has to have some workarounds. But Strata Decision Technology really accepts our...
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Director
Functionality and Upgrades
The dashboarding tool is very slow to respond. The information doesn’t come up as fast as everything.........
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Director
Other Observations & Comments
We implemented a couple of modules. I would love to implement all of the budgeting tools. I would...
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Director
Win/Loss - Why they were selected (by current clients)
The Continuous Improvement module is a bit new. When we were going through our vendor selection...
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Director
Lessons Learned
With the system, I don't think our expectations were necessarily realistic. I don’t know whether...
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Director
Service and Support
During COVID-19, Strata Decision Technology was very on top of trying to help their end users...
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Director
Other Observations & Comments
We don't need much contact with Strata Decision Technology. Our need to reach out is very minimal,.........
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Director
Technology
Strata Decision Technology could probably enhance our dashboarding tools; they are pretty basic. The.........
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Director
Functionality and Upgrades
We use the vendor's long-range planning tool. I like it; the tool is very easy to use. Sometimes I.........
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Director
Service and Support
Strata Decision Technology is doing better. They used to have a lot of young, inexperienced people.........
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Director
Service and Support
The vendor has done well in terms of supporting us during the COVID-19 crisis. I haven’t heard any.........
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Director
Relationship
I don’t deal with the vendor’s executives at all. But one of our executives deals with them, and our.........
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Director
Functionality and Upgrades
The vendor does cost-accounting contract modeling. On the revenue cycle side, we use the aspect of.........
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Director
Functionality and Upgrades
The system does a good job of being able to provide us underpayment analysis and do contract...
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Director
Other Observations & Comments
The tool’s greatest weaknesses are the complexities that are within the payer contracts and the...
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Director
Functionality and Upgrades
Overall, I like StrataJazz Decision Support. It is comparable to other systems. I think it has...
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Director
Functionality and Upgrades
The one area that we would probably prefer to handle a little differently is customization. Because.........
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Director
Functionality and Upgrades
StrataJazz Decision Support has a module called RVU Builder, which we are using for a lot of our...
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Director
ROI / Cost (care and feeding)
Everything is negotiable in Strata Decision Technology's pricing, but with their structure, they...
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Director
Functionality and Upgrades
The solution's ease of use depends on the end user. Thinking about the reporting features, I would.........
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Analyst/Coordinator
Functionality and Upgrades
There were no explanations for a lot of problems we had. The vendor would just magically fix things.........
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Analyst/Coordinator
Functionality and Upgrades
I think the report writer is really easy to use, especially compared to other programs. Someone...
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Analyst/Coordinator
Functionality and Upgrades
I appreciate the modern technology of StrataJazz Decision Support, but it is still a general...
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Analyst/Coordinator
Functionality and Upgrades
I love the modern technology and ability to use the product's activity-based costing. But the system.........
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Analyst/Coordinator
Service and Support
For decision support, the vendor is attentive. Calling at certain times of the day can be difficult,.........
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Analyst/Coordinator
Service and Support
The vendor is sending out a lot of emails in response to COVID-19. They are sending out a lot of...
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Manager
Functionality and Upgrades
Strata Decision Technology always updates the software. They keep it current, and that is always...
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Manager
Functionality and Upgrades
Strata Decision Technology has done some things that have made no sense, and I don't know who has...
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Manager
Implementation and Training
Strata Decision Technology offers ongoing training, most of which is online. Some of the training is.........
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Manager
Service and Support
There are some shortfalls that have to do with following up and ensuring that clients are champions.........
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Manager
Service and Support
When it comes to customer service, Strata Decision Technology is number one on my list. Their...
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Director
Relationship
Strata Decision Technology is the best vendor when it comes to turnaround times. They answer...
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Director
Service and Support
We haven't had the vendor do many additional things for us during the COVID-19 crisis. The vendor...
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Director
Functionality and Upgrades
The vendor has the HFMA-Strata L7 Cost Accounting Adoption Model, and I think that model is good for.........
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Director
Relationship
The vendor has control and fulfills their promises. There have been some situations that have been.........
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Director
ROI / Cost (care and feeding)
Most of the time, the vendor avoids charging for every little thing. The vendor has started recently.........
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Director
Service and Support
I like the product a lot better than our previous system. The reporting is a lot easier in...
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Director
Service and Support
The vendor is doing a bunch of webinars on how they can help track COVID-19 patients, and they have.........
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Director
Service and Support
The vendor is always coming up with new products. That is the one thing I hate, though, because I...
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Director
Functionality and Upgrades
The people, the support, and the product are what make Strata Decision Technology so great. Everyone.........
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Manager
Other Observations & Comments
I would love to see what the system is capable of before I pursue activity-based costing. I think it.........
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Manager
Functionality and Upgrades
I certainly would not be able to do my job effectively without the tool. I use it on almost every...
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Manager
Service and Support
The vendor is much more of a partner than a vendor. I have gotten to know a few people at the...
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Manager
Service and Support
I primarily use the vendor's web support. I found that their phone support is basically them taking.........
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Manager
Functionality and Upgrades
I would love for the vendor to improve their module integration. We set up the DSS and all of our...
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Manager
Service and Support
Strata Decision Technology could improve their turnaround time and responsiveness. If I send an...
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Manager
Relationship
Strata Decision Technology’s executive involvement is fabulous when they want money.
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Manager
Other Observations & Comments
I have recommended Strata Decision Technology in the past, but my recommendation really depends upon.........
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Manager
Technology
Strata Decision Technology has fallen extensively behind the curve with analytics. Their platform is.........
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Manager
ROI / Cost (care and feeding)
I strongly feel that we are nickel-and-dimed by Strata Decision Technology. I just had to do some...
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Manager
Service and Support
Strata Decision Technology offers regular webinars in relation to upgrades. If I am available to...
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Manager
Functionality and Upgrades
We are a very complex organization, and that throws a lot of things into the situation that a lot of.........
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Manager
Functionality and Upgrades
A lot of people think of the decision support tool as an enterprise management cost accounting...
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Manager
Technology
Strata Decision Technology doesn’t have new technology; their attempts to deliver improvements on...
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Manager
Functionality and Upgrades
With everything going on with COVID-19, Strata Decision Technology has actually built a lot of...
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Analyst/Coordinator
ROI / Cost (care and feeding)
Strata Decision Technology doesn’t completely avoid nickel-and-diming, but the issue isn’t...
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Analyst/Coordinator
Sales and Contracting
Things with the vendor are very good. We have made a lot of changes in how we interact with...
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Analyst/Coordinator
Functionality and Upgrades
Strata Decision Technology's costing module is wonderful. It sets us up to get the levels based on.........
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Analyst/Coordinator
Functionality and Upgrades
Report distribution in the system is nonexistent. When we build a report or a dashboard and give...
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Analyst/Coordinator
ROI / Cost (care and feeding)
We aren’t doing decision-based costing because we haven’t been able to devote the internal resources.........
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Analyst/Coordinator
Technology
The original platform was segregated. We had the budget module, management reporting, and decision.........
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Analyst/Coordinator
Service and Support
Strata Decision Technology used to have a model in which a technical consultant was assigned to a...
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Analyst/Coordinator
Functionality and Upgrades
For what we are doing right now, StrataJazz Decision Support's internal reporting capability is...
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Analyst/Coordinator
Functionality and Upgrades
Instead of major quarterly releases, Strata Decision Technology is now doing monthly, automatic...
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VP/Other Executive
Functionality and Upgrades
Strata Decision Technology does really well with their deployment of enhancements. They pretty much.........
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VP/Other Executive
Functionality and Upgrades
StrataSphere is something we are interested in. We are also interested in continuous improvement,...
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VP/Other Executive
Implementation and Training
The system was intuitive to learn. The training was very basic and simple, and that was nice. In...
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VP/Other Executive
Service and Support
The vendor’s biggest problems are their growth and ability. Their sales are outpacing their ability.........
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Analyst/Coordinator
ROI / Cost (care and feeding)
I love the tool; it is just fantastic. It allows us to look at our health system in a different way,.........
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Analyst/Coordinator
Functionality and Upgrades
Strata Decision Technology works with HFMA to come up with a capability framework for more accurate.........
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Analyst/Coordinator
Service and Support
Something we really love about Strata Decision Technology is that they allow us to network with...
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Analyst/Coordinator
Functionality and Upgrades
The tool is on the cutting edge. The implementation was great, and the tool works great and is well.........
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Analyst/Coordinator
Interfacing and Integration
Strata Decision Technology solves the whole problem. In terms of customer service, one thing I...
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Analyst/Coordinator
Future Outlook
We are looking at getting Strata Decision Technology's planning tool. It is super scalable and...
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Analyst/Coordinator
Other Observations & Comments
Strata Decision Technology is growing super fast. Their tool is rated number one on KLAS' website,.........
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Director
Functionality and Upgrades
I have implemented StrataJazz Decision Support at different hospitals and hospital systems. The...
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Director
Implementation and Training
We have had positive experiences with Strata Decision Technology in both small and large hospitals..........
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