![KLAS Research Director - Niel Oscarson](https://klasresearch.com/files/assets/ourteam/Niel-Oscarson-666.jpg?preset=photo-employee-thumbnail-89)
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Product, Value
Driving tangible outcomes with the product is something we have always struggled with, but with...
Login or Create an Account to see details.
Loyalty, Product
I have been doing this job for a long time. This is not the first system I have been in, and the...
Login or Create an Account to see details.
Loyalty
Right now, we are having some problems with the StrataJazz Decision Support system being slow, and...
Login or Create an Account to see details.
Loyalty, Product
We do successfully get through contract negotiations using StrataJazz Decision Support. That is our...
Login or Create an Account to see details.
Relationship
We do a lot of support via email with Strata Decision Technology, and they do meet with us on...
Login or Create an Account to see details.
Relationship, Operations
Strata Decision Technology has a really good idea center for the clients where we can log things...
Login or Create an Account to see details.
Culture
There are definitely things that Strata Decision Technology sold us on when we went with StrataJazz...
Login or Create an Account to see details.
Operations
Strata Decision Technology has done a good job with training. Some of the training is the user...
Login or Create an Account to see details.
Culture, Product
StrataJazz Decision Support is not a horrible tool to use, but there are things we would like to see...
Login or Create an Account to see details.
Loyalty, Relationship, Operations, Product
When there is a patch, Strata Decision Technology doesn’t let us know or give us a choice to roll it...
Login or Create an Account to see details.
Culture, Value
The strategic pricing module is very much a complementary tool to the contract analytics, and it...
Login or Create an Account to see details.
Product
StrataJazz Decision Support is great for contract negotiations, writing, and modeling. It is...
Login or Create an Account to see details.
Relationship
Stata Decision Technology’s service team has been great. Their service department is really great at...
Login or Create an Account to see details.
Loyalty, Product
Strata Decision Technology is really making some progress as far as the overall look of StrataJazz...
Login or Create an Account to see details.
Relationship
The support team might have a lot of turnover, so sometimes we will get someone who is really new to...
Login or Create an Account to see details.
Relationship
Strata Decision Technology could improve the turnover and the overall support. They moved us to an...
Login or Create an Account to see details.
Relationship
As far as the availability of costing methodologies goes, Strata Decision Technology is doing great....
Login or Create an Account to see details.
Value
Strata Decision Technology is definitely growing. They have ranked number one in cost for a few...
Login or Create an Account to see details.
Loyalty, Relationship
In terms of cost accounting model maturity, the manager and director assigned to us from Strata...
Login or Create an Account to see details.
Product, Value
We appreciate the L7 levels for costing and the decision support module. We have optimized our...
Login or Create an Account to see details.
Culture, Relationship
Strata Decision Technology keeps all of their promises. They are sometimes a little slow, but that...
Login or Create an Account to see details.
Culture, Product
We do a lot of joint ventures, and depending on whose books a joint venture is in, there is only so...
Login or Create an Account to see details.
Product
Strata Decision Technology has many hospitals in their network, and they should be benchmarking one...
Login or Create an Account to see details.
Relationship
The vendor's support has been very good. I think the vendor's people are regularly in the system...
Login or Create an Account to see details.
Product
The hardest part for us is just the development of the reports. The vendor's report writer is not...
Login or Create an Account to see details.
Value
In the vendor’s new structure since the Syntellis merger, they are charging for every little thing...
Login or Create an Account to see details.
Relationship, Operations
Strata Decision Technology does regular webinars where they talk about different topics within the...
Login or Create an Account to see details.
Loyalty
There is a process in StrataJazz Decision Support where we export data used by other areas, and we...
Login or Create an Account to see details.
Product
There is more functionality in StrataJazz Decision Support than we can use. There is time-based cost...
Login or Create an Account to see details.
Relationship
The people at Strata Decision Technology are available, but it seems like they are a little less...
Login or Create an Account to see details.
Operations
I wouldn't say Strata Decision Technology has broken any promises, but the implementation could have...
Login or Create an Account to see details.
Product
Our former product was not very user friendly with a lot of the monthly processes we needed....
Login or Create an Account to see details.
Operations
I would have preferred more hands-on training during the implementation process. Everything with...
Login or Create an Account to see details.
Operations
The vendor’s training was never great, even the reporting training. The reporting training was so...
Login or Create an Account to see details.
Product
Compared to how things were processed in our old tool, StrataJazz Decision Support is a lot more...
Login or Create an Account to see details.
Relationship
When it comes to integration, we don’t always get quick responses from Strata Decision Technology....
Login or Create an Account to see details.
Loyalty
I feel like the product is going to meet all our needs, but we are still working through things that...
Login or Create an Account to see details.
Relationship
Strata Decision Technology responds when we put in a ticket. We normally get a response within a...
Login or Create an Account to see details.
Loyalty
Our satisfaction with Strata Decision Technology will go up if we get consistent help from them to...
Login or Create an Account to see details.
Culture, Value
Every time we ask for something from Strata Decision Technology, there is a discussion about...
Login or Create an Account to see details.
Operations
Strata Decision Technology has regular seminars, but they change the functionality of their product...
Login or Create an Account to see details.
Relationship
Strata Decision Technology usually tells us when there is a problem in StrataJazz Decision Support,...
Login or Create an Account to see details.
Relationship
StrataJazz Decision Support is a hosted service. A lot of it is a black box, and we are pretty much...
Login or Create an Account to see details.
Relationship, Product
We often have challenges with automation data-integration failures that are, most of the time, not...
Login or Create an Account to see details.
Relationship
We have a great Strata Decision Technology account manager. We have had some turnover in that role,...
Login or Create an Account to see details.
Culture, Relationship, Product
I would like Strata Decision Technology to enhance the number of service-line definitions because we...
Login or Create an Account to see details.
Product, Value
StrataJazz Decision Support has a ton of strengths. The tool is innovative. It allows us to get down...
Login or Create an Account to see details.
Relationship
When we get somebody from Strata Decision Technology's support team on a call, they are usually...
Login or Create an Account to see details.
Relationship
We have worked with some of the same people at Strata Decision Technology for a while, so not...
Login or Create an Account to see details.
Operations
Ongoing training is an area where the vendor doesn't shine. The vendor provided us with training...
Login or Create an Account to see details.
Product
Getting people the right access without giving them the access to accidentally create results that...
Login or Create an Account to see details.
Relationship
We have run into challenges with reports and functionality that we have had to work through with the...
Login or Create an Account to see details.
Loyalty
When we were deciding on a decision support platform, we looked at another vendor's system that was...
Login or Create an Account to see details.
Product
StrataJazz Decision Support does a good job with data analysis and intake of data. The output of...
Login or Create an Account to see details.
Relationship
The support from Strata Decision Technology that I have received has been very good. If we have...
Login or Create an Account to see details.
Relationship
Strata Decision Technology could give us a little more help with developing custom reports when we...
Login or Create an Account to see details.
Operations, Product
My struggle with StrataJazz Decision Support is getting our leaders to log in to the system. They...
Login or Create an Account to see details.
Relationship
The vendor’s support is excellent. We have often opened tickets, and Strata Decision Technology is...
Login or Create an Account to see details.
Relationship
The vendor provides us with monthly updates that will fix anything that has been identified as an...
Login or Create an Account to see details.
Relationship
Recently, the vendor’s executive team got involved and helped us resolve an issue that we were about...
Login or Create an Account to see details.
Loyalty, Product
There is a slight gap in StrataJazz Decision Support with our ability to make what I would call...
Login or Create an Account to see details.
Operations
Typically, Strata Decision Technology comes in during implementations and tells the IT team that...
Login or Create an Account to see details.
Loyalty
The reporting is changing to a new platform, and that means we need to rewrite every report in a...
Login or Create an Account to see details.
Operations
We had a setback from Strata Decision Technology during our implementation that we had to reconcile....
Login or Create an Account to see details.
Product
The biggest strength of StrataJazz Decision Support is that the costing module is really strong, and...
Login or Create an Account to see details.
Product
We are really comfortable with StrataJazz Decision Support, and it is accurate. There are not a lot...
Login or Create an Account to see details.
Operations
During the implementation, we set things up separately for different entities, so we had different...
Login or Create an Account to see details.
Operations
Strata Decision Technology trained us in silos, so we have different staff, and they all were...
Login or Create an Account to see details.
Relationship
Strata Decision Technology was really good at being proactive, especially in terms of COVID-19. They...
Login or Create an Account to see details.
Relationship
When we put a ticket in with the vendor, one support person might be great, but a few people don't...
Login or Create an Account to see details.
Operations
The vendor’s implementation team did such a good job of getting us up and running that there weren't...
Login or Create an Account to see details.
Value
Strata Decision Technology’s support team is really fantastic. I really do not have complaints about...
Login or Create an Account to see details.
Loyalty
Something that has thrown up a red flag is that the vendor is growing quite a bit and has either...
Login or Create an Account to see details.
Culture, Product
Products always work great in an environment where there is limited data, like when the vendor is...
Login or Create an Account to see details.
Operations, Product
StrataJazz Decision Support's integration with our EMR is fantastic in terms of how we get data in...
Login or Create an Account to see details.
Relationship
Strata Decision Technology is doing a lot of product development and rolling out enhancements...
Login or Create an Account to see details.
Product
In user groups, I see how everybody else who has all of the offerings from Strata Decision...
Login or Create an Account to see details.
Culture
Strata Decision Technology is wonderful. They will do demos to try to sell their products, and they...
Login or Create an Account to see details.
Relationship
When Strata Decision Technology works through something with another client, I don't understand why...
Login or Create an Account to see details.
Relationship
StrataJazz Decision Support does what we need it to do, and the vendor is constantly making...
Login or Create an Account to see details.
Operations
During the implementation, Strata Decision Technology actually came out in person. We worked...
Login or Create an Account to see details.
Product
We can't do some of the things that we thought we could do in StrataJazz Decision Support, but those...
Login or Create an Account to see details.
Value
The big draw that StrataJazz Decision Support has for us is with its cost accounting because there...
Login or Create an Account to see details.
Loyalty, Relationship
I'm very pleased with the software and our relationship with Strata Decision Technology. The quality...
Login or Create an Account to see details.
Loyalty, Product
The vendor attempted to replace a certain aspect of the product, and that was a disaster. They...
Login or Create an Account to see details.
Value
I have never had to open up an engagement letter for net-new consulting work with Strata Decision...
Login or Create an Account to see details.
Operations
We have new training content from the vendor for new modules and for getting our new folks certified...
Login or Create an Account to see details.
Loyalty, Product
We have so much rich data in the product, and we desire to turn that data into reportable statistics...
Login or Create an Account to see details.
Relationship
The vendor’s support is all provided online or through email. The support structure is highly...
Login or Create an Account to see details.
Relationship
Strata Decision Technology knows who I am, and they know my history. They listen to me. I don't know...
Login or Create an Account to see details.
Relationship
It would be good if we had a contact at Strata Decision Technology who we could touch base with to...
Login or Create an Account to see details.
Product, Value
We challenge the system a lot with what we want to do. We definitely use the system, and we rely on...
Login or Create an Account to see details.
Loyalty, Product
The platform we are on right now is clunky at best. It is hosted on the vendor's physical servers,...
Login or Create an Account to see details.
Operations, Product
Strata Decision Technology always gets StrataJazz Decision Support to do what we need it to do....
Login or Create an Account to see details.
Product, Value
The current product functionality is fantastic. StrataJazz Decision Support gives me the detail I...
Login or Create an Account to see details.
Relationship
Strata Decision Technology’s technical support team is fantastic in their speed of response, in...
Login or Create an Account to see details.
Loyalty
There are a couple of hours when we are held up because the system is still processing, but a new...
Login or Create an Account to see details.
Relationship
If someone were on the fence about going with Strata Decision Technology, I would say that they...
Login or Create an Account to see details.
Loyalty
We are going to make some organizational changes, and there was a discussion of moving away from...
Login or Create an Account to see details.
Relationship
I don't know that Strata Decision Technology goes out on a limb to make promises that they could...
Login or Create an Account to see details.
Product
We do a lot of data dumps to send data to organizations that want some details. And we have to be...
Login or Create an Account to see details.
Relationship, Operations
The vendor has something called the Idea Center where we can give them ideas for ways to enhance the...
Login or Create an Account to see details.
Product
There are just a lot of glitches all the time in StrataJazz Decision Support, and it seems like...
Login or Create an Account to see details.
Relationship
We have an executive contact at Strata Decision Technology, and it seems like they are giving...
Login or Create an Account to see details.
Loyalty, Relationship
The vendor is working really hard on a new integrated analytics system, and while I think there is...
Login or Create an Account to see details.
Product, Value
I love the product. When it works as designed, it is such a good system for decision support. We...
Login or Create an Account to see details.
Relationship
The best part of the product is that it enables us to research stuff. If something doesn't look...
Login or Create an Account to see details.
Relationship
Strata Decision Technology’s employee turnover is very high, so when we put in tickets for issues,...
Login or Create an Account to see details.
Relationship, Operations, Value
It seems like anytime we reach out to the vendor for support or ask for things, they say they will...
Login or Create an Account to see details.
Relationship, Operations
The vendor does a really good job of getting other users into our network. There are a lot of...
Login or Create an Account to see details.
Relationship
The support people that we work with when we have to put in a ticket or ask a question are very...
Login or Create an Account to see details.
Relationship, Operations
I can't think of anything that the vendor hasn’t delivered for us. The vendor has routine user group...
Login or Create an Account to see details.
Product
We wanted to do physician compensation in the solution, but the solution really wasn't doing that...
Login or Create an Account to see details.
Loyalty, Product
The product has a benchmarking tool that we use. Our data feeds there, but there is just a lack of...
Login or Create an Account to see details.
Culture, Value
I feel like the vendor has been pretty generous in terms of pricing. We get a bucket of hours with...
Login or Create an Account to see details.
Product
The product is pretty easy to use. The costing tool is pretty intuitive. The reports took me a...
Login or Create an Account to see details.
Culture, Loyalty
A while ago, we did look at other options when we went to renew our contract with Strata Decision...
Login or Create an Account to see details.
Relationship, Value
The vendor rolled out some extra things that we weren't able to get much out of. But Strata Decision...
Login or Create an Account to see details.
Loyalty
Strata Decision Technology has a lot of changes coming up for us. The integrated analytics and...
Login or Create an Account to see details.
Relationship, Product
We really don't have a lot of severe hiccups with the product. Every now and then, data won't feed...
Login or Create an Account to see details.
Loyalty, Product
We are considering vendors who provide cost accounting. One vendor showed us a demo, and they told...
Login or Create an Account to see details.
Loyalty, Value
The system has changed a lot since we implemented it. We are looking at doing activity costing. That...
Login or Create an Account to see details.
Operations
The original training that we got from Strata Decision Technology was very complicated. Even my...
Login or Create an Account to see details.
Relationship, Operations
Once the vendor implements the system, they assign us an optimization team member and an experienced...
Login or Create an Account to see details.
Operations
The optimization team at Strata Decision Technology is not doing so great. When they send us a...
Login or Create an Account to see details.
Relationship
Strata Decision Technology offers the most sophisticated technology and has the most in terms of...
Login or Create an Account to see details.
Loyalty, Product
The dashboard in the system is not very flexible. For a few years, the vendor has been telling us...
Login or Create an Account to see details.
Product
Sometimes the solution is really slow in terms of performance. We have experienced issues with...
Login or Create an Account to see details.
Operations, Value
There have been a couple of times when the vendor has charged us for making fixes to the solution...
Login or Create an Account to see details.
Operations
The implementation team from Strata Decision Technology was great. But there have been things that...
Login or Create an Account to see details.
Operations, Product
We push Strata Decision Technology, and it takes longer than desired for us to get through some...
Login or Create an Account to see details.
Product
StrataJazz Decision Support is very intuitive. It is very easy to pull data out of it and understand...
Login or Create an Account to see details.
Product
On the cost accounting side, StrataJazz Decision Support is probably meeting our needs. It is...
Login or Create an Account to see details.
Loyalty, Relationship, Product
The foundation that StrataJazz Decision Support sits on potentially could have been better able to...
Login or Create an Account to see details.
Relationship, Product
Strata Decision Technology has always been a good partner. I cannot fault them in any way, shape, or...
Login or Create an Account to see details.
Loyalty
It seems like Strata Decision Technology is buying up a lot of the competitors we would have gone to...
Login or Create an Account to see details.
Relationship
The support on the decision support side is very delayed when we put in a support ticket. I'm pretty...
Login or Create an Account to see details.
Relationship
Strata Decision Technology does a good job of upgrading the system and giving us enhancements. They...
Login or Create an Account to see details.
Operations
StrataJazz Decision Support is a good system, and the managers and directors are very helpful. I can...
Login or Create an Account to see details.
Culture, Relationship
The way that Strata Decision Technology handles support problems has been a strength. Once we put a...
Login or Create an Account to see details.
Relationship
It would be nice if we could have a dedicated consultant for our hospital network who is familiar...
Login or Create an Account to see details.
Culture
The vendor is unable to advance the product as fast as they told us they would.
Login or Create an Account to see details.
Operations
I don't believe the vendor’s training is geared much toward how the client is going to use the...
Login or Create an Account to see details.
Product
The vendor’s ability to do QA on the code that they put out is extremely low. My team will often...
Login or Create an Account to see details.
Relationship
The vendor is not proactive. We tell them of problems, they ask us for more information, we ask them...
Login or Create an Account to see details.
Product
From a technical point of view, StrataJazz Decision Support is excellent. It is a very easy piece of...
Login or Create an Account to see details.
Relationship
The only concern I have with Strata Decision Technology is that they purchased a competitor a few...
Login or Create an Account to see details.
Relationship, Product
From my experience with Strata Decision Technology, I have found that they don't keep the user base...
Login or Create an Account to see details.
Culture, Value
The only time we don't get charged is when we have already initiated something, like a report or a...
Login or Create an Account to see details.
Relationship, Operations
Over the last few years, Strata Decision Technology’s upgrade process and implementation process...
Login or Create an Account to see details.
Operations
I have gone through a couple of different training courses with Strata Decision Technology. The...
Login or Create an Account to see details.
Operations, Product
There is a ton of information within the system that can be utilized. The system has wonderful...
Login or Create an Account to see details.
Loyalty, Product
We currently use StrataJazz Decision Support for several different things, but we primarily use the...
Login or Create an Account to see details.
Loyalty, Product
We are evaluating other BI solutions to help supplement some of the deficiencies of StrataJazz...
Login or Create an Account to see details.
Culture, Value
Our experience with Strata Decision Technology recently has involved more charges for some of the...
Login or Create an Account to see details.
Relationship, Operations
Strata Decision Technology’s consultants are easy to work with, and from a relationship standpoint,...
Login or Create an Account to see details.
Relationship
I enjoy the people at Strata Decision Technology. We deal with the product managers responsible for...
Login or Create an Account to see details.
Value
The cost accounting functionality is why we continue to use StrataJazz Decision Support today...
Login or Create an Account to see details.
Culture, Product
The vendor has kept all their promises. They have made a lot of improvements to the functionality...
Login or Create an Account to see details.
Loyalty, Relationship
I met with Strata Decision Technology's support team to talk about building fee schedules and rate...
Login or Create an Account to see details.
Culture, Product
I like the functionality and flexibility of the contract-building tool. We are able to audit and...
Login or Create an Account to see details.
Culture, Operations
When we implemented StrataJazz Decision Support, Strata Decision Technology was in and out and did...
Login or Create an Account to see details.
Operations
I don't like the training that Strata Decision Technology provides. That is why I give it a lower...
Login or Create an Account to see details.
Product
There are things that StrataJazz Decision Support can't do. It works for the most part. It is far...
Login or Create an Account to see details.
Relationship
If we have a problem, Strata Decision Technology’s support team helps us. And StrataJazz Decision...
Login or Create an Account to see details.
Product
I couldn't tell someone who Strata Decision Technology’s CEO is today, whereas I could have done...
Login or Create an Account to see details.
Value
StrataJazz Decision Support is expensive, but the vendor does provide what they say they will. I...
Login or Create an Account to see details.
Relationship, Operations
We have regular check-in calls with Strata Decision Technology just to let the vendor know of any...
Login or Create an Account to see details.
​
Preferences