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Commentary Summary
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User Commentary
Manager
Functionality and Upgrades
StrataJazz Financial Planning is still new to us, but I am very happy with it. The system is so much...
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Manager
Functionality and Upgrades
StrataJazz Financial Planning allows us to really look at variances. We are able to answer questions...
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Manager
Functionality and Upgrades
StrataJazz Financial Planning has come into the twentieth century when it comes to how we update the...
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Manager
Functionality and Upgrades
When we are setting our budget in StrataJazz Financial Planning, we can message different...
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Director
Functionality and Upgrades
StrataJazz Financial Planning is a newer module for me, so I don’t have much feedback on it one...
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Analyst/Coordinator
Service and Support
During the COVID-19 crisis, we didn't use much support from Strata Decision Technology, but we did...
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Analyst/Coordinator
Functionality and Upgrades
The vendor has done a very good job with their upgrades. Everything has been very smooth.
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Analyst/Coordinator
Other Observations & Comments
The vendor has put a lot of their time into the advanced budgeting feature. But this means that they...
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Analyst/Coordinator
Relationship
We always have a budget and a long-term plan with this vendor. I would give Strata Decision...
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Analyst/Coordinator
Functionality and Upgrades
Overall, I am very satisfied with this system. But there is always room for improvement.
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Analyst/Coordinator
Functionality and Upgrades
If we are still using part of a tool that the vendor is not working on, that part tends to not get...
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Director
Implementation and Training
The vendor does a great job with training, and they have a great training process that we use quite...
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Director
Functionality and Upgrades
The product is very easy for end users. They basically log in, and a dashboard pops up that gives...
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Director
Service and Support
During the COVID-19 crisis, the vendor jumped right on things, and they knew hospitals were going to...
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Director
Relationship
The vendor’s executives are outstanding. They have reached out to see whether we have had any issues...
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Director
ROI / Cost (care and feeding)
We are always getting our money’s worth with the product, and I have recommended it to my peers. I...
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Director
Relationship
There are always hiccups. StrataJazz Financial Planning suits our needs, but healthcare is always...
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Director
Functionality and Upgrades
The only drawback is that when we have a custom change, we get taken out of the loop of upgrades. We...
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Director
Functionality and Upgrades
We can no longer report on our income statement or gross and contractual charges. That is a gap. In...
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Director
Service and Support
For the most part, the vendor tries to accommodate us as much as we need them to. We have had a...
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Director
Win/Loss - Why they were selected (by current clients)
If the choice were mine, I would buy StrataJazz Financial Planning again, but it is the only avenue...
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Director
Sales and Contracting
Strata Decision Technology avoids charging for every little thing. They are very clear about what...
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Director
Functionality and Upgrades
We haven't done an implementation in several years, but Strata Decision Technology's upgrades are...
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Director
Functionality and Upgrades
The product's ease of use isn't great. Most of our users only go into the product a handful of times...
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Director
Service and Support
Strata Decision Technology's support team appears to be splintered or fragmented. The support is...
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Manager
Implementation and Training
The vendor is transitioning all their financial systems to something they call StrataJazz OnePlan....
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Manager
Functionality and Upgrades
The new StrataJazz OnePlan system is very nice. It has a TurboTax feel for the end users when they...
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Manager
Service and Support
For budgeting, if we call the help desk and the help desk is able to help us, we don’t get charged....
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Manager
Implementation and Training
There is no budgeting training. We have meetings with consultants when we are rolling over the...
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VP/Other Executive
Functionality and Upgrades
In terms of management reporting, it is nice that we have different time classes, whether we are...
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VP/Other Executive
Service and Support
We don't have a high reliance on the vendor's IT. It would be awful to rely heavily on IT because...
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VP/Other Executive
Functionality and Upgrades
In terms of where the vendor could improve, everything comes down to how the users prioritize...
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VP/Other Executive
Implementation and Training
The vendor's implementation services are really good. The vendor gives us a very clear project work...
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VP/Other Executive
Service and Support
A couple of years ago, the vendor started to push regular upgrades or enhancements every night on a...
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VP/Other Executive
Implementation and Training
We haven't really needed training in a while. The vendor trains us when we are in the implementation...
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VP/Other Executive
Relationship
The benefit of Strata Decision Technology is that they are healthcare specific. They really...
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VP/Other Executive
Service and Support
Strata Decision Technology puts on tons of different webinars and makes sure we know about all the...
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VP/Other Executive
Service and Support
Within the vendor’s continuous-improvement group are readiness report assessments. I think the...
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VP/Other Executive
Sales and Contracting
Strata Decision Technology absolutely avoids nickel-and-diming. I started working with them years...
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VP/Other Executive
Interfacing and Integration
I don't think that we have had any problems with integration. The biggest things that we really have...
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VP/Other Executive
Relationship
The product works as it was promoted. I have never run into a situation where I felt the product...
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VP/Other Executive
Functionality and Upgrades
The ease of use for the end users really depends. We have some really technically savvy users, and...
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VP/Other Executive
Future Outlook
Strata Decision Technology is going to focus enhancements on the advanced-planning piece. I don't...
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VP/Other Executive
Service and Support
I don't log the tickets. Other staff members do that, but anytime that the staff members have to log...
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VP/Other Executive
Relationship
The vendor's executive involvement is fantastic. Our leadership has a really good rapport with the...
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Analyst/Coordinator
Functionality and Upgrades
I like the Stratajazz OnePlan product that is coming out. It will help me a lot with budgeting. I...
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Analyst/Coordinator
Functionality and Upgrades
I like the strategic planning in the product and the ease of getting data in and out.
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Director
Service and Support
The vendor is very helpful. They provide good customer service and have bright people working for...
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Director
Other Observations & Comments
We did switch over to a new budgeting software solution, which is much easier on the surface. I...
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Analyst/Coordinator
Service and Support
The support on the budget side is not good. Getting answers on the financial planning side is...
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Analyst/Coordinator
Functionality and Upgrades
One of the system’s strength is its look and feel. The vendor has some new views that we haven’t...
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Director
Functionality and Upgrades
Overall, the product meets our needs. Sometimes the weakness of the product is more on the reporting...
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Director
Service and Support
I think the vendor has done a pretty good job of supporting us during COVID-19. They have set up...
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Director
Functionality and Upgrades
The system has a really awesome reporting tool. We are building a lot of our financial reports in an...
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Director
Functionality and Upgrades
The operating budget is really one of the best features. We are actually changing it. We are adding...
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VP/Other Executive
Functionality and Upgrades
We used StrataJazz Financial Planning for budgeting one of our tools. We tried to use the strategic...
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VP/Other Executive
Technology
Strata Decision Technology has not been delivering new technology that meets our needs because they...
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Director
Relationship
The vendor pushes out upgrades quite often. I don’t know whether the upgrades are monthly or every...
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Director
Functionality and Upgrades
If I were talking to someone who was interested in purchasing the system, I would tell that person...
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Director
Functionality and Upgrades
Budgeting with the product is simple. We have a routine down that causes little heartache for the...
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Director
Relationship
Some enhancements could be done to the product, and the vendor asks for wish lists. The vendor gets...
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Analyst/Coordinator
Functionality and Upgrades
The product is user friendly. There is a learning curve, but once people know how to use the system,...
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Analyst/Coordinator
Implementation and Training
We had a good implementation experience with the vendor. The implementation was longer than...
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Analyst/Coordinator
Implementation and Training
We were first trained by Strata Decision Technology, and then we trained the local administrators,...
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Analyst/Coordinator
Interfacing and Integration
The product integrates well, and overall, our end users have had a very good experience. We have had...
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Analyst/Coordinator
Functionality and Upgrades
The reporting is good. The reports run on a daily basis and on a monthly basis, and they are...
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Analyst/Coordinator
Service and Support
Whenever we have questions or issues, the vendor is on standby and is ready to respond to us. The...
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