Commentary Summary
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User Commentary
Operations
StrataJazz Financial Planning is a little more straightforward, but we don't have a lot of ongoing...
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Value
We are generally happy with Strata Decision Technology. Their tool has streamlined our annual budget...
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Relationship, Value
We have escalated enough things with StrataJazz Financial Planning. We have somewhat regular...
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Relationship
One of the biggest downsides of our experience has been on the customer service side. In terms of...
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Product, Value
We have optimized the software, and we continue to implement different aspects of each of the...
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Loyalty
Strata Decision Technology has a strategic planning module that we hoped to use for our long-range...
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Loyalty, Relationship
From a customer perspective, I think the Axiom acquisition is great, and it can be really powerful...
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Operations
The implementation for StrataJazz Financial Planning was smooth when we went live. But with the...
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Relationship
Strata Decision Technology keeps most of their promises. They keep saying that things are coming,...
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Product
I like the fact that I can incorporate a granular level of detail when I am doing my forecasting in...
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Product
I would like the vendor to find a way to keep intercompany things in balance. We have several...
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Operations
The vendor has little online self-training right now. We have to pay to go through their...
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Loyalty
The product’s recording needs to be a little more diversified. In the planning, I haven't seen a ton...
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Relationship
Strata Decision Technology has been very receptive to any questions we have had. Strata Decision...
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Product
The product is what I would consider an out-of-the-box, not-terribly-configurable system, but what...
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Product, Value
The product has allowed us to change the way we approach budgeting and planning, and that is a...
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Operations
We had several scheduled training sessions with Strata Decision Technology, and we expressed that we...
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Loyalty
We are not going to switch from Strata Decision Technology yet. The vendor does enhance StataJazz...
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Product
There is an opportunity for improvement in StratJazz Financial Planning around processing. I want to...
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Product
The report writer in StrataJazz Financial Planning is great; I really enjoy it. Lots of novice...
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Relationship, Operations
We recently went through a GL conversion, and Strata Decision Technology did a good job. They were...
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Culture
When I got the presentations from StrataJazz Decision Technology, they said the solution would be...
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Value
StrataJazz Decision Technology charges us for everything. If there is any delay on anything, the...
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Product
Anything that the product does well for us is relative. For example, we did capital planning on...
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Operations
We were supposed to have the whole implementation done, and every module was supposed to be done a...
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Relationship
The support from StrataJazz Decision Technology is really lacking, and they are not proactive. They...
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Value
We absolutely wouldn't buy StrataJazz Financial Planning again if we had the choice. We don't get...
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Culture, Relationship
Strata Decision Technology is very customer focused. They have an annual summit that goes on for...
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Relationship
Strata Decision Technology is a young company, so they are less experienced than others. The...
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Product
There are certain things that I would like Strata Decision Technology to focus on. I know the world...
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Product
StrataJazz Financial Planning is a good product and is very intuitive. If someone can Google, they...
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Product, Value
Adopting StrataJazz Financial Planning has been great because it is interactive and very easy to...
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Product, Value
Our old system was very homegrown and didn’t work very well. It was just adequate. But StrataJazz...
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Operations
I felt that Strata Decision Technology has taken more of a cookie-cutter approach to the...
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Product
StrataJazz Financial Planning is so intuitive. Users go right in, and they point and click and get...
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Relationship
The vendor's support people have been outstanding. They are very quick to respond. They stick to...
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Relationship, Operations, Value
We get our money’s worth with StrataJazz Financial Planning; we have gone from old technology to new...
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Culture, Relationship, Value
Strata Decision Technology gives us days on our statement of work, and we have a certain number of...
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Relationship
The vendor’s executives are always sending out things. They are very active.
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Product
When we run reports out of StrataJazz Financial Planning, we know they are correct. I can go into...
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Operations
One thing that really helped us during our budgeting process was that we were assigned several...
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Relationship, Product
Having the leaders have access to everything on a timely basis really helps them get in there and do...
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Product
For financial planning, we use an Excel reporter that lets us customize any report that we run and...
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Relationship
We guide the vendor more than they guide us on the strategic stuff.
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Relationship
The vendor has an absolutely horrible first-line phone support team. If we don't have an in with the...
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Loyalty
We only do system conversions once in a blue moon, so we expect that Strata Decision Technology will...
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Product, Value
The vendor’s reporting system needs an overhaul. The whole system has to work in order to drive a...
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Loyalty, Value
The vendor's Dynamic Planning tool estimates where we will end up at the end of the year and how big...
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Loyalty
The vendor comes up with new tools like Continuous improvement. Those tools take time to mature, so...
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Culture, Value
The vendor avoids charging for every little thing. We are basically given a bucket of hours for...
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Loyalty
Right now, the product meets our interoperability goals. However, that could change in the future...
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Relationship
The vendor was right at the forefront of things during the COVID-19 pandemic. They helped us...
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Relationship
The vendor doesn’t keep all of their promises; there are hiccups. But the vendor works through...
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Relationship, Value
The solution has helped us from a budget preparation standpoint; we have more insight into what is...
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Relationship
We like the people that we have direct contact with at the vendor, such as the experience manager....
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Relationship, Operations
If another healthcare organization were implementing the system, I would tell that organization that...
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Loyalty
Things have gone really well with Strata Decision Technology. They purchased EPSi, who owned our...
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Product, Value
In our old system, it was really hard to get into the details of what was going on. There is a much...
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Value
StrataJazz Financial Planning has helped us with making business plans to project when we are going...
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Product, Value
StrataJazz Finacial Planning’s biggest strength is the functionality and quickness that is within...
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Operations
The implementation team at Strata Decision Technology could make improvements on the...
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Loyalty
The biggest area for improvement in the product would be some of the specifics on the setup of the...
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Culture, Value
Strata Decision Technology does not avoid charging for every little thing. They tend to charge for...
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Operations
When Strata Decision Technology set up the strategic planning piece, the individuals we worked with...
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Relationship
Strata Decision Technology’s advisory services people are phenomenal to work with; they have a lot...
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Operations
Strata Decision Technology could improve their services if their implementation team had more...
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Loyalty, Relationship
Strata Decision Technology mostly keeps their promises. The tool is still being actively developed,...
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Product
Strata Decision Technology’s biggest strengths are their continued development of the tool to...
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Operations
The implementation process is probably one of Strata Decision Technology’s biggest weaknesses. They...
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Relationship
We have direct contact with the Strata Decision Technology leadership, and we have recurring calls....
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Culture, Value
As part of our overall maintenance fees with Strata Decision Technology, they give us what they call...
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Loyalty
Strata Decision Technology has the right vision, but the delivery is lacking. We are hopeful but do...
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Product, Value
The OnePlan tool is really streamlined compared to the former budgeting tool. Our budgeting process...
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Product
We have to give Strata Decision Technology kudos for StrataJazz Financial Planning; they have gotten...
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Product, Value
The management and reporting tools in StrataJazz Financial Planning that allow us to look at what we...
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Operations, Product
The system's UI is a little clunky and not easy to use, but once we get used to it, we know where to...
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Product, Value
Strata Decision Technology's product has made our budgeting and planning much more cohesive. In the...
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Relationship
In the last couple of years, Strata Decision Technology has had some turnover, and there have been...
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Product
The product is very easy to maneuver through. It is designed specifically for healthcare. There are...
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Relationship
Strata Decision Technology is very willing to take suggestions. End users can put requests in, and...
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Product
The flexibility of the platform is a little lacking in terms of modeling scenarios. StrataJazz...
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Product
The vendor could improve by developing some of the linkages for pulling data from different sources....
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Product, Value
The coolest part of StrataJazz Financial Planning is the continual improvement module. It takes data...
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Relationship, Operations
We have regular updates meetings with our client service folks and others. We would like to see...
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Product
StataJazz Financial Planning has good dashboards, and it is easy to get underlying data. The system...
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Product, Value
The benefit we see from StrataJazz Financial Planning, from a short-term perspective, is being able...
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Operations
We had some implementation challenges. We got the system built, and then suddenly, something went a...
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Loyalty
I think the system is going to be better once we have some time under our belts. We are going to be...
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Product
StrataJazz Financial Planning has brought us into the new millennium by giving us a single source of...
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Culture, Product
The system's provider side is lacking, specifically when it comes to the system's ability to do...
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Product
The vendor's system is set up to approach an account a certain way and to do that consistently...
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Relationship
The vendor is investing plenty of time and resources into the system. Sometimes, they do that too...
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Relationship
The vendor is proactive when things break, and their executive involvement is great. We receive...
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Loyalty
I hope my satisfaction with the system will improve over the next 12 months with some of the things...
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Relationship
For a while, it seemed like the vendor was growing too fast. They were experiencing high turnover....
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Product, Value
The product has more automation than what we were using before. The product is improving engagement...
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Loyalty
We chose StrataJazz Financial Planning because we have worked with Strata Decision Technology's cost...
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Relationship
Strata Decision Technology is great about working with us. We have had a few meetings to talk about...
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Relationship
There are a lot of ways in which Strata Decision Technology has kept their promises, but there is at...
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Product
The management reporting module is great. That is what department leaders go into to look into their...
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Product
The rolling-forecast feature is prescriptive and not flexible. Our main problem is that the system...
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Product
If StrataJazz Financial Planning worked, it would meet our needs, but it doesn't always work. Strata...
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Relationship
Strata Decision Technology is listening to their customers. They try to be proactive, and they...
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Relationship
Sometimes Strata Decision Technology is not fast enough when responding to us, and we don't get to...
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Relationship, Operations, Product
I don't know how much StrataJazz Financial Planning is leading and providing best practices. The...
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Relationship, Product
Strata Decision Technology keeps most of their promises but not all of them. We have had software...
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Culture, Value
The way I have my contract structured, I do not get nickel-and-dimed, but I have a feeling that if...
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Relationship, Operations
We have a new consultant working with us in StrataJazz Financial Planning, and they are not as good...
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Operations
Strata Decision Technology has an online training center, and it is free for anybody to use. We...
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Operations, Product
StrataJazz Financial Planning is easy to use.
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Loyalty, Product
Within the constraints of what I have and the choices my organization gave me, I would buy...
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Product
With StrataJazz Financial Planning, I can budget at the service-line payer level, and I couldn't do...
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Operations
I didn't have the greatest implementation team from Strata Decision Technology in the beginning. I...
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Product
We have some complex needs, so it is a little difficult to understand how all the pieces fit...
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Loyalty, Relationship, Product
I see Strata Decision Technology putting a ton of investment and development time over the last year...
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Relationship
Strata Decision Technology is very responsive. Their support people are on target, and they all...
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Loyalty, Product
I am patiently waiting for Strata Decision Technology to get their Snowflake product up and going in...
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Product, Value
StrataJazz Financial Planning gives us more time to assess, plan, and strategize for better, more...
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Relationship
My rating has gone down for Strata Decision Technology because we haven't had the same team...
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Product
Any lack of integration is not the fault of the product itself; the issue is just that we rely on...
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Loyalty, Relationship
I see my satisfaction improving because Strata Decision Technology tends to take their customers’...
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Relationship
Strata Decision Technology’s professional services team is amazing. We have more strategic...
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Loyalty, Product
Strata Decision Technology has made the traditional operating-budget side very user friendly and...
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