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StrataJazz Financial Planning Comments
Subject Expert
Commentary Summary
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User Commentary
Manager
Implementation and Training
The vendor is transitioning all their financial systems to something they call StrataJazz OnePlan....
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Manager
Functionality and Upgrades
The new StrataJazz OnePlan system is very nice. It has a TurboTax feel for the end users when they...
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Manager
Service and Support
For budgeting, if we call the help desk and the help desk is able to help us, we don’t get charged....
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Manager
Implementation and Training
There is no budgeting training. We have meetings with consultants when we are rolling over the...
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VP/Other Executive
Functionality and Upgrades
In terms of management reporting, it is nice that we have different time classes, whether we are...
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VP/Other Executive
Service and Support
We don't have a high reliance on the vendor's IT. It would be awful to rely heavily on IT because...
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VP/Other Executive
Functionality and Upgrades
In terms of where the vendor could improve, everything comes down to how the users prioritize...
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VP/Other Executive
Implementation and Training
The vendor's implementation services are really good. The vendor gives us a very clear project work...
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VP/Other Executive
Service and Support
A couple of years ago, the vendor started to push regular upgrades or enhancements every night on a...
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VP/Other Executive
Implementation and Training
We haven't really needed training in a while. The vendor trains us when we are in the implementation...
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VP/Other Executive
Relationship
The benefit of Strata Decision Technology is that they are healthcare specific. They really...
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VP/Other Executive
Service and Support
Strata Decision Technology puts on tons of different webinars and makes sure we know about all the...
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VP/Other Executive
Service and Support
Within the vendor’s continuous-improvement group are readiness report assessments. I think the...
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VP/Other Executive
Sales and Contracting
Strata Decision Technology absolutely avoids nickel-and-diming. I started working with them years...
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VP/Other Executive
Interfacing and Integration
I don't think that we have had any problems with integration. The biggest things that we really have...
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VP/Other Executive
Relationship
The product works as it was promoted. I have never run into a situation where I felt the product...
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VP/Other Executive
Functionality and Upgrades
The ease of use for the end users really depends. We have some really technically savvy users, and...
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VP/Other Executive
Future Outlook
Strata Decision Technology is going to focus enhancements on the advanced-planning piece. I don't...
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VP/Other Executive
Service and Support
I don't log the tickets. Other staff members do that, but anytime that the staff members have to log...
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VP/Other Executive
Relationship
The vendor's executive involvement is fantastic. Our leadership has a really good rapport with the...
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Analyst/Coordinator
Functionality and Upgrades
I like the Stratajazz OnePlan product that is coming out. It will help me a lot with budgeting. I...
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Analyst/Coordinator
Functionality and Upgrades
I like the strategic planning in the product and the ease of getting data in and out.
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Director
Service and Support
The vendor is very helpful. They provide good customer service and have bright people working for...
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Director
Other Observations & Comments
We did switch over to a new budgeting software solution, which is much easier on the surface. I...
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Analyst/Coordinator
Service and Support
The support on the budget side is not good. Getting answers on the financial planning side is...
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Analyst/Coordinator
Functionality and Upgrades
One of the system’s strength is its look and feel. The vendor has some new views that we haven’t...
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Director
Functionality and Upgrades
Overall, the product meets our needs. Sometimes the weakness of the product is more on the reporting...
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Director
Service and Support
I think the vendor has done a pretty good job of supporting us during COVID-19. They have set up...
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Director
Functionality and Upgrades
The system has a really awesome reporting tool. We are building a lot of our financial reports in an...
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Director
Functionality and Upgrades
The operating budget is really one of the best features. We are actually changing it. We are adding...
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VP/Other Executive
Functionality and Upgrades
We used StrataJazz Financial Planning for budgeting one of our tools. We tried to use the strategic...
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VP/Other Executive
Technology
Strata Decision Technology has not been delivering new technology that meets our needs because they...
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Director
Relationship
The vendor pushes out upgrades quite often. I don’t know whether the upgrades are monthly or every...
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Director
Functionality and Upgrades
If I were talking to someone who was interested in purchasing the system, I would tell that person...
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Director
Functionality and Upgrades
Budgeting with the product is simple. We have a routine down that causes little heartache for the...
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Director
Relationship
Some enhancements could be done to the product, and the vendor asks for wish lists. The vendor gets...
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Analyst/Coordinator
Functionality and Upgrades
The product is user friendly. There is a learning curve, but once people know how to use the system,...
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Analyst/Coordinator
Implementation and Training
We had a good implementation experience with the vendor. The implementation was longer than...
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Analyst/Coordinator
Implementation and Training
We were first trained by Strata Decision Technology, and then we trained the local administrators,...
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Analyst/Coordinator
Interfacing and Integration
The product integrates well, and overall, our end users have had a very good experience. We have had...
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Analyst/Coordinator
Functionality and Upgrades
The reporting is good. The reports run on a daily basis and on a monthly basis, and they are...
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Analyst/Coordinator
Service and Support
Whenever we have questions or issues, the vendor is on standby and is ready to respond to us. The...
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VP/Other Executive
Interfacing and Integration
We use a lot of different modules within StrataJazz Financial Planning, and I like how the data...
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VP/Other Executive
Service and Support
We just went through a huge conversion process, and many of our financial systems were affected. We...
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VP/Other Executive
Future Outlook
We have asked for a lot from Strata Decision Technology over the past several months, and we...
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Manager
Service and Support
The customer service from Strata Decision Technology is at the level that I like. Even if Strata...
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Manager
Service and Support
Implementation staff members and leaders have maintained contact with us over the years. Strata...
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Manager
Functionality and Upgrades
The operations and budgets with StrataJazz Financial Planning have grown by leaps and bounds. The...
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Manager
Functionality and Upgrades
Strata Decision Technology recently moved to monthly updates. With StrataJazz Decision Support and...
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Manager
Service and Support
I don't have an IT person to do certain things for me, so it would perhaps be nice to have a...
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VP/Other Executive
Relationship
The platform is not difficult to use. We have to be a little bit careful about how we set things up....
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VP/Other Executive
Functionality and Upgrades
Strata Decision Technology doesn't have the traditional test environment and production environment...
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VP/Other Executive
Future Outlook
We are going to be with Strata Decision Technology for a while. We will continue to optimize a lot...
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VP/Other Executive
Relationship
There is a high turnover rate at Strata Decision Technology, and that can make continuity a challenge....
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VP/Other Executive
Functionality and Upgrades
The solution is a great tool. It is easy to use and to implement.
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Manager
Relationship
Strata Decision Technology does not keep all of their promises, and they nickel-and-dime.
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Manager
Functionality and Upgrades
Strata Decision Technology doesn’t do much training. The system is easy to use.
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VP/Other Executive
Service and Support
I want the vendor’s customer service to be better. In the past, we had a consultant who knew us and...
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VP/Other Executive
Functionality and Upgrades
We are looking at whether we will stay with the vendor because we are asking questions about what...
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VP/Other Executive
ROI / Cost (care and feeding)
The vendor has changed the way they charge for some of the consulting they do. We have always had a...
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VP/Other Executive
Relationship
The vendor is continuously improving and innovating to try to meet customers’ needs, so that is...
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VP/Other Executive
Future Outlook
We have historically used the system for long-range planning. We have been looking at other elements...
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VP/Other Executive
Interfacing and Integration
We have had to do some integration work. That has not gone smoothly. The experience we have had...
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VP/Other Executive
Functionality and Upgrades
The vendor is developing a link between all of our plans, and I am excited about that. We do...
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VP/Other Executive
Relationship
Strata Decision Technology is responsive, and their product is easy to use. They are focused on...
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VP/Other Executive
Service and Support
In terms of the quality and effectiveness of the ongoing support, Strata Decision Technology...
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Director
Relationship
No vendor keeps all of their promises, but Strata Decision Technology keeps their promises more...
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Director
Relationship
The vendor does a pretty good job of anticipating where things are going. There have been times...
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Director
Interfacing and Integration
No one likes to do budgets, but the system makes budgeting a little more tolerable. The key for us...
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Director
Functionality and Upgrades
We have a rolling forecasting process with the system, and that has given us more transparency in...
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Director
Functionality and Upgrades
We are having pretty good success with the planning process where we maintain a high-level operating...
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Director
Functionality and Upgrades
One of our executives sat with me yesterday and wanted me to go over some training. The executive...
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Director
Service and Support
Issues are resolved pretty quickly when I ask questions.
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Director
Functionality and Upgrades
Strata Decision Technology has pushed additional enhancements in the tool that are really cool. They...
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Director
Other Observations & Comments
We are happy with the system. We have no plans to switch. But that decision is definitely above me....
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Director
Other Observations & Comments
We have been evaluating other options, and Strata Decision Technology has connected us with client...
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Director
Sales and Contracting
In a perfect world, I would like to just get an invoice. But that is not this business. Strata...
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Director
Implementation and Training
When we are engaged and when Strata Decision Technology is training, they do a really good job. I...
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Director
Other Observations & Comments
We want to do a thorough hindsight analysis of our engagement. We want to be able to pull out...
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Director
Relationship
We engaged with Strata Decision Technology to evaluate our current process and bring in lessons...
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Director
Service and Support
Strata Decision Technology is always willing to listen to their customers and react, and they are...
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Director
Future Outlook
We are updating to StrataJazz Financial Planning. We are trying to migrate all of our old modules...
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Director
Service and Support
Since Roper's acquisition in 2015, the company has had to formalize a lot of their processes, and...
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Director
Implementation and Training
With our previous implementation, there were three separate teams: one for data integration, one for...
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Director
Implementation and Training
The company tends to be responsive to fixing things, but I think a lot of the issues are avoidable....
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