StrataJazz Financial Planning Commentary
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Subject Expert
Niel Oscarson
Research Director
Commentary Summary
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User Commentary
Relationship
We have had concerns, and when we have them, we get them resolved. When we have issues, the vendor...
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Culture, Value
The vendor has a new business model. The first go-around, they did whatever we wanted. On the second...
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Product
The solution is integrating very well. They integrate, and they tell us up front how it will...
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Relationship, Operations
The vendor has done a really good job of guiding us. The solution has been very easy to use.
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Product, Value
The system's updates for daily productivity feature have worked well for our system. We have been...
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Product
StrataJazz Financial Planning is average. We are making it work, but it is not anything to write...
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Product, Value
Strata Decision Technology hasn't fixed a couple of things, including productivity. Health systems'...
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Product
For productivity reporting, Strata Decision Technology decided to use their own calculations for...
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Loyalty
StrataJazz Financial Planning’s stability is iffy. Its responsiveness depends on the day of the...
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Relationship
Support for StrataJazz Financial Planning is included up to a point. If we put in a ticket, we...
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Culture
Executive involvement from Strata Decision Technology doesn’t help us because they just give us a...
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Value
I would not purchase StrataJazz Financial Planning again. That is also a catch-22 because I really...
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Operations
There is training for StrataJazz Financial Planning, but the training is usually videos, so it is...
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Culture, Value
Charging for everything is what Strata Decision Technology does. Every little thing is going to cost...
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Loyalty, Relationship
With StrataJazz Financial Planning upgrades, we really don’t have a choice, and Strata Decision...
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Loyalty, Product
We replaced at least four different software platforms with one, so that was good. For all I know,...
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Product
We use StrataJazz Financial Planning to drive financial results. We like the long-range plan module...
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Relationship
We have asked Strata Decision Technology about some different functionalities over the years. We are...
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Value
StrataJazz Financial Planning is expensive. We expected StrataJazz Financial Planning to be very...
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Relationship, Operations
I would like to see more guidance and insights from Strata Decision Technology. I want them to take...
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Loyalty
Things have been really good with Strata Decision Technology. I think we are going to start to try...
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Product
Before we started using StrataJazz Financial Planning, our budgeting was all over the place. That is...
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Loyalty, Relationship, Product
Strata Decision Technology could do better at helping us tie out best practices for the integration...
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Loyalty, Product, Value
Adopting StrataJazz Financial Planning has helped our approach to budgeting, our plan to be more...
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Product, Value
StrataJazz Financial Planning is lacking in their ability to integrate the number of attributes to...
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Product
The system is really simple. We don’t need much to get it up and running.
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Relationship, Product, Value
There are a few things that don’t always make sense when filling out a project. For example, there...
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Product
One thing that is frustrating is the way the system handles older projects. When we open up the...
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Operations
I wasn’t part of the original implementation, but I helped put together a lot of the projects that...
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Product
Strata Decision Technology does a good job with integration, but the integration is not easy. Even...
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Relationship, Operations
The access we have to the vendor is something that stands out. Strata Decision Technology is very...
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Relationship, Product
The system functionality and the intuitiveness of clicking around in places are strengths of...
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Relationship, Product
When we compare our prior experience to our current financial planning and analysis solution, we can...
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Loyalty
Strata Decision Technology is continually working on new technology, and that is really neat to see....
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Relationship, Value
We have struggled at times to get guidance from Strata Decision Technology. It seems they want the...
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Product
We have changed the way we budget and plan things since adopting StrataJazz Financial Planning, and...
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Product
We actually don't use long-range planning and rolling forecasting with Strata Decision Technology...
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Operations
When it comes to ongoing training, other than in patch notes, we get no training from Strata...
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Culture, Operations
StrataJazz Financial Planning does a lot, but stuff is missing. Sometimes the vendor says there is...
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Loyalty, Product
The revamp of the productivity reporting in StrataJazz Financial Planning was very useful and gave...
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Product
The system is complete; the vendor has a lot to offer, and they offer everything. Other systems do...
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Loyalty
One of the main things we are looking forward to in the system is the advanced reporting the vendor...
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Relationship
I have regularly scheduled calls with Strata Decision Technology. I also have calls with my project...
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Relationship, Operations
The teams at Strata Decision Technology have been great. We have had some very good experiences. We...
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Product
I love the system. It has made my life so much easier, and it is wicked cool. StrataJazz Financial...
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Operations, Product
I have started rolling the system out to additional staff members, and those staff members are in...
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Product, Value
Sometimes, we find things in StrataJazz Financial Planning that we don't understand, and we have to...
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Value
I would recommend the system to others with the caveat that I would give them the good and the bad....
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Relationship
We have received quite a bit of support from the vendor. However, I would give their support a...
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Loyalty, Operations, Product
The system's upgrades are seamless. The system is cloud based, so the vendor will notify us when...
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Loyalty
Strata Decision Technology has a new system that has been out for a few years already, and we have...
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Relationship, Operations
We are on an older version of the system. There aren't as many consultants from Strata Decision...
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Loyalty, Product
The vendor has come up with new things that I would love to have, but those things are in the...
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Product
StrataJazz Financial Planning has made how we approach budgeting and planning a ton easier. It lays...
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Product
It is very easy to work within StrataJazz Financial Planning's model to load assumptions. Also, we...
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Relationship
We have fairly regular update meetings with the vendor to talk about services and the road map for...
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Loyalty
We have been fairly stable on the platform. The vendor has kept up with our move to a new ERP...
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Loyalty, Value
The vendor has a pretty comprehensive platform. A lot of people use it, so it has delivered value....
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Operations
With training, the vendor usually does okay on the initial implementation. But I don't know that we...
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Culture, Product
I haven't heard of any blow-ups when we have done upgrades. The product is working as the vendor...
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Culture
The vendor has an annual agreement, and they also have a certain number of consulting days. The...
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Relationship
When we need support from Strata Decision Technology, we have to open a ticket, and sometimes the...
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Culture, Operations
When we started our budgeting process, Strata Decision Technology helped us set that up, but then we...
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Relationship, Product
We have gotten good feedback from our end users about the solution's ease of use.
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Product
I wish the different aspects of operating budgeting would talk to each other better. When I go in...
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Relationship, Product
We would like better transparency and reporting capabilities around changes that we have made...
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Relationship
The vendor is usually rather good at proactive service. They constantly put out messages, and once...
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Value
For StrataJazz Financial Planning, we are paying for productivity, and we are not really using the...
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Product
We rely on the reporting capabilities that come from the module's platform or tables; however, we...
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Relationship
I'm not very fond of the ticket process. We have to put in a ticket and wait 24 hours to get a...
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Product, Value
The solution gives us quicker reporting capabilities. It allows us to dive into a greater level of...
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Culture
We get monthly account invoices, and we received a monthly account invoice that was sent to us by...
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Relationship, Operations
The Strata Decision Technology support and the learning and certification courses that the vendor...
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Product
StrataJazz Financial Planning works well, but it is still a mainframe-heavy and database-heavy...
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Value
The product has allowed us to scale our operations and forecast our growth projections.
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Relationship
Strata Decision Technology continues to have issues around support where they don't seem to own up....
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Relationship, Product, Value
With the solution, we get more interaction from the budget owners.
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Relationship, Operations
We have had a lot of problems with Strata Decision Technology, and those might have a lot to do with...
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Operations, Product
One of the system's strong points is its training for new users. Since the system has an Excel feel,...
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Product, Value
We are using the entire StrataJazz Financial Planning platform. That has helped us get our arms...
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Relationship
Strata Decision Technology is a pretty responsive company. Once we did our integration, when we had...
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Operations
A lot of the vendor's ongoing training comes from little video snippet training things, so we don't...
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Operations, Product
The product's ease of use could be better. Part of the issue is with the variables. I think those...
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Product
I still want to access the SQL database, and I think the vendor has some opportunities around...
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Product
One of the product's biggest strengths is that we have the ability to link it to decision support...
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Product
When we had a different product, we could push things down, lock them, and send them back up....
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Relationship
The vendor's ability to provide strategic guidance and best practices depends on who we get as a...
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Product, Value
StrataJazz Financial Planning has helped us with our approach to service lines and with going down...
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Product
I am old school. I did budgets for physician offices back in the day when we had full-blown budgets....
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Product
End users can get into StrataJazz Financial Planning and see their budgets, and they don't have to...
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Product
StrataJazz Financial Planning is really easy to use. The report writer is very easy to use,...
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Relationship
Employee retention would be one of the things Strata Decision Technology could improve. A lower...
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Value
Strata Decision Technology mostly avoids charging for every little thing, but we are being...
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Relationship
The person we talk to at Strata Decision Technology struggles to solve our problems. That person...
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Relationship, Operations, Product
Strata Decision Technology has good guidance and ideas of best practices. But the operationalization...
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Product
I feel that StrataJazz Financial Planning has been relatively static for a while. The things that...
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Loyalty, Product
Strata Decision Technology acquired Syntellis. I think customers will really benefit when Strata...
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Product
On the one hand, we need more functionality to deliver measurable outcomes. On the other hand, the...
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Relationship, Operations
I like Strata Decision Technology's annual conference. It has been online since the pandemic. It is...
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Relationship
I really like that we generally work with the same people at Strata Decision Technology when we...
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Culture
One of the big pros of being with Strata Decision Technology is that we are able to give managers a...
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Operations
We don't really have training. We have created training internally that we deliver to leaders as...
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Relationship
There is no phone or web support from Strata Decision Technology. We log in and open up a ticket,...
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Operations
The training I requested from Strata Decision Technology was them going over how to use our data and...
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Loyalty
The integration was one of the reasons that Strata Decision Technology was selected. Our...
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Culture, Value
I saw what Strata Decision Technology presented before the sale. They said the system could do all...
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Operations
During the implementation, we had one module that replaced paper. That went well because it replaced...
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Loyalty, Product
We don't have a choice about upgrades. That is one of the things that make it harder to work with...
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Relationship
Strata Decision Technology has a vision, but it is not one that meets our needs. Their vision is...
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Product
The strategic planning module is in use, but we are not using what comes out of it. We do everything...
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