StrataPT EMR Commentary

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I would not recommend StrataPT. If I were talking with a friend about the vendor, I would tell that...

We've been debating whether to keep StrataPT. There are a lot of billing errors that could be...

The training tab in the system doesn't work. It just errors out when we click it. If we have a...

Our experience with StrataPT is mixed. On one hand, communication is positive, and we have a...

Support is managed through a ticketing system, and response times can be slow. Given how involved...

Despite the areas where we would like to see improvements, I would still recommend StrataPT EMR....

StrataPT has been very receptive to feedback and suggestions. They are open to hearing our ideas and...

I've gone through EMR transitions with other vendors, and the implementation of StrataPT EMR was...

My expectation is that if we're paying StrataPT as much as we are, we should receive a response...

While the overall experience with StrataPT EMR has been positive, there are areas where StrataPT...

The reporting in StrataPT EMR could be more streamlined, particularly around therapist productivity....

From a clinical standpoint, the documentation in StrataPT EMR is easy, quick, and clear. For intake...

The initial training experience was generally positive, but ongoing training has been limited. Since...

StrataPT could improve their support by making sure to follow through in a timely manner. There are...

I'd recommend that StrataPT enable easier configuration and allow us to view schedules by patient...

I usually train new users, and the way that StrataPT's library is sectioned makes the training hard...

I would suggest that StrataPT develop easier reporting and more documentation guardrails. StrataPT...

StrataPT promised us they could customize a lot of the things that we needed, but they were only...

We probably should have stayed with our last EMR because we have some issues with our therapists...

If someone is considering StrataPT EMR, I would tell them the best option is to get StrataPT's...

Starting with StrataPT EMR was challenging. We found our previous solution to be superior to...

StrataPT's training people were new, so they were learning the system themselves. That was horrible....

StrataPT has a very good suggestion section, but a lot of the suggestions from other customers are...

The only good things about StrataPT are their customer service and statement invoices. The Clarity...

It’s hard to set aside the time to transition EHRs, so at this point, I’m staying with StrataPT...

When I first started with StrataPT, we had a project manager on our case, so they knew us. I would...

Right now, I have multiple open tickets with StrataPT outside of my main issue, and most of them are...

StrataPT is doing high-level things, so I don’t think the solution’s capabilities are terrible. I...

The price we pay for StrataPT is still worth it. They do a lot of things on the back end with...

After all of our issues with StrataPT’s service, I’m not sure I would buy from them again. That is...

I’m not sure whether this is a growing pain, but I feel like StrataPT has gone down the private...

Our training was several years ago when we went live, and StrataPT doesn't do any ongoing training....

Even with their flaws, StrataPT is better than some of the nightmares I've worked with, so I would...

I don't know a lot of the competitors to StrataPT, but if I found a vendor that was great and had...

I have had some problems with StrataPT EMR lately, so I can’t give a stellar review. The support has...

StrataPT doesn’t really tell me their plans for the future. I would like to know that they have some...

StrataPT resolves issues, but I would like them to be a little more timely. In our first several...

I thought the initial training was really good. However, it would have been nice to have a follow-up...

I’m investigating whether I should use a different system because I’m fed up with StrataPT. They are...

When I did the training for StrataPT years ago, it was excellent. We were very well trained, and...

There are so many incorrect error messages in StrataPT EMR. A specific example is that I have a...

We submitted all of the information for a client to StrataPT, and apparently, there were still some...

A year ago, I would have said that StrataPT was fabulous; I was their biggest cheerleader. That is...

I’ve recommended StrataPT EMR to a lot of people. There are certain organizations that I don't...

When it comes to getting new users up to speed, the training is lacking. Until very recently,...

Our company is very close to StrataPT. The feedback they've given us is that our company uses their...

The biggest area of improvement for StrataPT is the way they organize their patients, and cases need...

The biggest benefit of StrataPT EMR is that the system itself is transparent. The RCM platform makes...

I feel like StrataPT is really pushing the move into AI, but that has not worked at all for us....

The support has been a problem with StrataPT. I submitted a technical support ticket, and several...

The communication with StrataPT is poor. When the person who was in charge of my account was...

I don't think StrataPT’s charges are out of line with the industry, but in the places where we need...

We've had a lot of issues on the billing side with StrataPT EMR, and we feel like we've given the...

StrataPT's training program is pretty straightforward, but it could be better and needs to be...

There have been several times when we have put in a ticket with StrataPT for something that needs to...

The platform itself is free. StrataPT is just on the RCM side, and that is how they make their...

Like with any program, customers are going to have headaches with StrataPT EMR. But we had way more...

It appears that StrataPT is relying too much on AI, and if the claims don't process cleanly, the...

The problem is that StrataPT is very slow in getting back to us. Before, their policy was that...

To improve and keep us as a customer, StrataPT needs to do their job and to do exactly what their...

If claims have been denied, StrataPT should be researching those and figuring out why. They could...

The EMR is fine. It's not extremely user friendly. It doesn't have a lot of certain tests in it. But...

We are looking at a different documentation software because we're running into the same billing...

StrataPT EMR is user friendly. It is a very good, strong software. It has current information, and...

To avoid more customers leaving in the future, StrataPT should listen to their providers about what...

StrataPT recently got an AI scribe we were interested in looking at. We have been waiting to try...

I have no idea whether StrataPT delivers on their road map or vision because I have no idea what...

I'm not very happy with StrataPT EMR, and we are definitely changing systems because it's not...

StrataPT could be more timely in their support. The amount of time it takes for a resolution varies...

We are happy with StrataPT. The system is fairly easy to work with.

StrataPT found my documents listed under another doctor, and another doctor got paid, and I can't...

StrataPT barely gave me training. The representative called to give me training, and I have used...

StrataPT was the worst decision I ever made. I have talked to other people that use the solution,...

StrataPT has really terrible account managers and billing software. They do not look up claims, file...

StrataPT's email system never works. It hasn't worked in years. The vendor tells me different things...

StrataPT has been talking about including remote therapeutic monitoring as part of the EMR, and that...

Overall, StrataPT EMR is a great product when compared to other ones. A highlight of the solution is...

With StrataPT, there has been turnover with billing. There have been some changes recently in the...

StrataPT's support could be better. Everything has to be done through the system's dashboard, like a...

Sometimes, StrataPT EMR is slow. We will try to keep a payment, add a patient, or look up someone's...

We have had numerous issues with trying to do notes in the system. There are a variety of things...

The system's ease of use is wonderful. I can't complain about that. We have had some issues, but...

StrataPT tries to update the system and do things. However, I honestly think that we are having more...