Raintree Systems Commentary

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Sometimes when we start a new piece of the system, the vendor will train us on it, but the training...

I do know that Raintree Systems has a reputation for being very good value for money. It is a great...

Raintree Systems used to just do things for us as part of our support agreement, and now they...

Raintree Systems seems to think they have a vision, but it changes every year, and it's not...

I don't know much about today's competitors, but I would strongly consider not buying Raintree...

We had training for Raintree Systems, and back then, we went through a long implementation process....

I have tech-savvy behavior analysts who have found that this platform is actually really good. They...

One reason I chose Raintree Systems is that we kept outgrowing the systems we were in, and I wanted...

With Raintree Systems, we didn't get a really good training program. The vendor has done training...

One of the things that the vendor brought on that appears to be great is ScribeIQ. It's phenomenal....

I sometimes wonder whether Raintree Systems is too old to be able to adapt a lot of AI. That's my...

We get good support from Raintree Systems because of the level that we're at. But we didn't get good...

Raintree Systems’ BI reports can be difficult because they have to be customized, and the vendor...

I appreciate the fact that Raintree Systems is creating partnerships with other vendors. They've...

We really didn't have a very good implementation with Raintree Systems. It started off well, but...

When we get someone on the phone or on a call, Raintree Systems is typically very easy to work with...

I think Raintree Systems’ biggest pain point is response time to questions and challenges. We’ve had...

Raintree Systems could improve the solution's user interface; it's very complex. I have used a lot...

Raintree Systems has a very deep well of functionality. It can do a lot. The vendor is constantly...

Raintree Systems is putting a lot of resources and work into improving. I think the future outlook...

My recommendation to Raintree Systems is to keep the cost as contained as possible. We always want...

I feel like Raintree Systems is ahead of the game in thinking about what's next and supporting us in...

I recommend Raintree Systems when asked. If somebody is looking for a comprehensive solution and can...

Raintree Systems could improve their training by having more regular availability. With the business...

I like the fact that there are so many modules that allow us to use one system to accomplish...

Raintree Systems is fair and transparent with their charges most of the time. Sometimes we ask a...

We've had our bumps in the road. We hypercustomized the system at first, and I don't think Raintree...

I appreciate very much that I will hear from Raintree Systems’ support people within 24 hours of...

Raintree Systems has a couple of things when it comes to training. They have online coursework that...

With Raintree Systems’ support model, we have a customer success manager assigned to us. I can't...

I like that Raintree Systems is a flexible system. The vendor offers their product, but they do...

Raintree Systems is meeting everything we want. We want more because our company is dynamic, and of...

Any business is going to want to not pay as much for what they have, and the return we get from our...

Raintree Systems has a really strong road map, but they’ve fallen short a couple of times in the...

If someone were looking for a software platform that is very well supported and dynamic in how it...

Raintree Systems’ program is not as modern as other ones in terms of the GUI. That creates a bit of...

I look at other EHRs from time to time, but switching would just cost a lot. People don't realize...

When we have to implement a new Raintree Systems feature, the training is very structured and...

I like the synergistic approach that Raintree Systems takes when it comes to combining major areas...

I like Raintree Systems' approach to feedback from users on how to make the system better. That is...

One of the major reasons we chose Raintree Systems was that I got the sense that their people truly...

Raintree Systems delivered on the most important initiative with their AI tool, and it was a massive...

Raintree Systems has made a lot of improvements to their support. It was not great a while ago. They...

The implementation of Raintree Systems was still our main pain point, and training continues to be...

Raintree Systems is best in show in a lot of categories at this current moment in time, but software...

The solution is iterating in six-month increments, and that can get stale quickly. The vendor needs...

An advantage of Raintree Systems is the depth of the software. It has been around the market for a...

Sometimes, it can take a while to get a response from Raintree Systems. It can feel like we are...

I think some of Raintree Systems' reports could be improved. Pulling the reports we need from the...

Overall, I think Raintree Systems' training was pretty good. Sometimes, Raintree Systems assumes...

Raintree Systems isn't always transparent. Sometimes, they try to charge us for things that they...

Items that were previously available on request are now being charged as additional costs. In the...

When new features or system changes are released by Raintree Systems, they aren’t accompanied by...

Raintree Systems has downscaled some of the direct relationship in terms of product advancement....

We have had success using Raintree Systems. Documentation and claims billing with Raintree Systems...

Documentation and claims functions with Raintree Systems work well for us, but the patient...

Raintree Systems has made a real effort to clarify their road map and set more attainable goals. We...

Raintree Systems support people are easy to reach and better trained now. They do a good job of...

Raintree Systems maintains very strong client engagement, even though that engagement hasn’t...

AI is becoming a very hot topic with clinical documentation and is something Raintree Systems is...

The thing that gets me really fired up is that Raintree Systems says that they only charge for...

Raintree Systems doesn't exchange data with anyone unless we do an API or Raintree Systems buys...

We have asked that Raintree Systems alert us anytime they put out a little update or a fix, but they...

Raintree Systems’ product is a reliable system in terms of uptime. It doesn't crash or have downtime...

Something that I would expect Raintree Systems’ product to have in this day and age that every other...

One of the problems is that Raintree Systems doesn't give great notes with upgrades on what...

Raintree Systems has a good vision of where the system needs to go, but I don't think Raintree...

If we want any training, we have to pay for it, even when Raintree Systems rolls out new stuff. We...

The update is not a make-or-break change. However, Raintree Systems put out a product road map, and...

Raintree Systems’ support people respond, but their engineers are in Estonia. So we have 24 hours...

I don't know of any promises that Raintree Systems has kept, even with custom development with...

The ease of use for the front office is tough, and for clinicians, it is in the middle of the road....

If I went back a few years and my choices were the same as when I originally chose Raintree Systems,...

We wanted an API to connect Raintree Systems’ product to our HR system. That way, when we onboarded...

Raintree Systems wants to get everybody on the new platform by the end of the year. One of the...

As of very recently, we have experienced increased attention to our many issues. The Raintree...

Raintree Systems could provide more training time for new hires. The application is hard to educate...

The implementation was one of the most challenging rollouts I have encountered in my career. The...

The most frustrating thing with Raintree Systems is that every time there is an update, there is an...

Raintree Systems can be initially cumbersome in training.

One positive of Raintree Systems has been the product's flexibility with being customized. Also, the...

Anytime we call Raintree Systems with some support issue, the first thing they say is that they are...

In the past, I paid Raintree Systems to work with us on customization, and they said the...

Raintree Systems’ upgrades essentially come in memo form. We never know when the upgrades are going...

Raintree Systems reorganized themselves to be geared more toward larger entities and to work closer...

The training quality depends on who we end up doing the training with. The training that we can get...

If we could find a suitable substitute for Raintree Systems, we would, but we haven't. The vendor...

The connect dashboard in the system is awful, and our ability to create campaigns in the system is...

Unfortunately, we are stuck with the system. We want to get out of our contract, but Raintree...

Raintree Systems' training is awful. The last time I received training was several years ago when we...

Our product specialist from Raintree Systems is great, but we can't just call someone or write them...

We would like Raintree Systems to be up with the times in terms of software and reports. Raintree...