Staffing and Scheduling Commentary

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One of our analysts who oversees the symplr platform in the background is creating reports that will...

We continue to have regular meetings to try to figure out how to make the system work. Now that...

symplr is not meeting our needs. In the beginning, they were able to flex, adjust, and build or...

The product was originally made for a lab; it wasn’t made for nursing or for 24/7 companies. We have...

One thing that we absolutely love about symplr is their customer service. They are really up on...

symplr is very innovative for the field that they are in. They are definitely one of the leaders...

One area that symplr can improve is their outcome analytics dashboard. It is a useful dashboard, but...

When we have a problem with symplr, we get good support right away. When I call them, I can press 9...

Staffing and Scheduling's strength is that it's super flexible. Its customization is both positive...

The people who've used Staffing and Scheduling for a long time love it. They love the customized...

The system is pretty straightforward, especially in how well it integrates with the Time and...

Support is where we struggle with symplr more than anything. We've provided a lot of feedback to...

The system is not idiot proof. We struggle to use it. symplr doesn't really provide ongoing...

The system is a little cumbersome. Part of the issue is that we're not on the cloud version yet....

symplr is planning to sunset Staffing and Scheduling. I think symplr bought something, so they...

symplr is relatively inexpensive, and they are providing value and are investing in research and innovation....

Building a schedule in Staffing and Scheduling is not easy. It actually adds burden. That is because...

symplr's system eases our burden. There are two things that come to mind. One is the rotating...

We continue to add more departments, especially to Staffing and Scheduling. Time and Attendance is...

From my perspective, the integration between Staffing and Scheduling and Time and Attendance could...

We receive good, timely resolutions with symplr. If they are not getting a response to a question,...

To have Staffing and Scheduling be part of our long-term plans, we would need to move to the...

Administrative stuff is inherently complex. Nurse scheduling in particular requires that complexity....

We have a really good rapport with the symplr team. From an escalation standpoint, I can go to the...

symplr is good at being open to negotiations. I do a lot of negotiating with them, but if we need...

Right now, the only way for the application to communicate with our other systems is through flat...

As far as the system goes, I think it meets everything that we need it to. symplr is at the top of...

We were with the company before it was sold to symplr, and with symplr, things have changed....

symplr isn't part of our long-term plans. We are moving to a full-suite ERP. Right now, our systems...

Reporting in the system could be better, especially with the delivered reports. It would help if we...

If the decision were up to me, we would stay on symplr's system because I am familiar with it. As...

I have been debating this over the years, but when we were with the original company, symplr's...

symplr gives us information and reports to help us make decisions around nurse utilization. That is...

We were shocked that certain filters weren't built into the system. That has caused us to struggle.

We have regular meetings with symplr. That is nice. We put in tickets, and then we can talk to...

Sometimes, we feel like our tickets with symplr disappear, and then we have to wait to hear back...

symplr is open to feedback. Their people want to be helpful, and they are.

A schedule was built into this solution when it was owned by SpinFusion, and it doesn't meet our...

It would be nice if we could get in contact with symplr so that we wouldn't have all the alert...

I like the format and the color choices that we can have in this solution. I like the different...

I wish I could do a separate report for the physicians and nurse practitioners individually instead...

There is a lot of training embedded in Staffing and Scheduling, but it is hard to find the...

There is one area where the symplr's system isn't meeting our needs. We use a separate system for...

symplr is one of the best vendors that I work with. The product itself stands out. Our account...

I believe that the solution gives our nurses the flexibility that they desire. The way we are set up...

We negotiated a pretty good rate to move to symplr’s cloud-hosted solution. We were quite excited...

Unfortunately, symplr deprecated a key piece of functionality called schedule balancing without...

I think one challenge for nurses in Staffing and Scheduling is not being able to see others'...

We have had to build a lot of reports on our own in Staffing and Scheduling. We have had to dig into...

We are trying to integrate our outpatient ambulatory world into Staffing and Scheduling, but it is a...

I hear good things about Staffing and Scheduling. symplr is the leader in this area. The solution's...

The current on-premises system that we have for Staffing and Scheduling has given us difficulty with...

symplr’s process for communicating updates and feature changes is vague. Understanding what is new...

We are still new to the system, and adoption has been gradual. Many staff members are hesitant to...

Reporting is one of our biggest struggles with Staffing and Scheduling. We have had to build custom...

Staffing and Scheduling just kind of runs behind the scenes. However, we did have a really bad time...

Staffing and Scheduling is not easy for someone who is not well-versed in it or who doesn't use it...

Staffing and Scheduling doesn't require much because symplr puts everything on the customer. The...

I'm not informed at all. I don't get any information from symplr about best practices for staff...

symplr is really behind on Staffing and Scheduling. It may be that we are behind a little bit also...

symplr sends us reports on a monthly basis, so we don't really run a lot of reports ourselves. The...

There is a lot of setup behind the scenes to make Staffing and Scheduling work. We have had to go...

We are pretty engaged with other teams that have gone live with Staffing and Scheduling across our...

Anytime we take people out of their sticky notes, Excel sheets, or paper calendars for scheduling,...

With Staffing and Scheduling, we have central staffing and scheduling, and we haven't found another...

We have an older version of the system. The improvements we are looking for are in the cloud version...

There are a lot of improvements that symplr could make on the system's reporting piece. The system...

symplr really needs to put more emphasis on research and development, and they need to develop AI to...

I would like to be able to customize symplr's training more to our configuration. Using Staffing and...

A centralized scheduling model doesn't work with Staffing and Scheduling. symplr told us that the...

symplr just bought Smart Square, so hopefully, things will change in a few months. We have very high...

symplr is a great vendor. They offer better vendor services than products. symplr has given us...

Our nurses have grown more and more frustrated with Staffing and Scheduling. The reports in the...

We are going through an RFP right now. The product is not meeting our needs, and that is why we are...

The system's reports could be better, but the vendor gives us things. We would like to be able to...

Staffing and Scheduling integrates with Epic's system and our other time and attendance solution...

symplr's system has a learning curve to it. It does what we need. It is not the best, but it is...

We have a good relationship with symplr. We have been able to meet with some of their higher-ups...

I can't say enough good things about symplr. symplr is excellent at keeping their promises. They are...

symplr isn't the best when it comes to tickets. We can call and put in an emergency ticket, and...

The product is really fantastic and really meets the needs of many people. The scheduling feature of...

The vendor is pretty honest. If they say they can do something, they deliver. If they say something...

Training is where we struggle because the vendor doesn't have a great training process. We just sort...

There were some delays in getting resources from some of our APIs to get some of the integration...

The way that we have the product set up could be the issue, but we have trouble with some of the...

If I had a choice, I would not buy Staffing and Scheduling again. symplr said that they could do any...

symplr doesn't do any training. I'm not sure what symplr is doing to be proactive. There is no...

symplr sold us the sky, but they didn't deliver. They told us that we could do whatever we wanted...

symplr’s recent upgrade affected our daily staffing sheets. We do staffing every shift. Staffing and...

Staffing and Scheduling isn't doing what symplr said it would do. symplr didn't deliver on what they...

There are still some gyrations in Staffing and Scheduling regarding what we have to do in order to...

We have done some customizations in the system because the system wasn't flexible enough to offer...

symplr's support isn't the best. We would like it if symplr could have a triage team or a team...

I haven't really seen any new technology to speak of. There are probably things that symplr could do...

I would strongly agree that Staffing and Scheduling gives our nurses flexibility. I don't have...

We are in the middle of rolling out symplr's mobile staff scheduling application, and with that, we...

Staffing and Scheduling just seems to flow. The things that I need to build in the system and in...