Time and Attendance Commentary

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I'm very satisfied with symplr's support. I have designated account representatives from a sales and...

Time and Attendance is definitely meeting our needs. From a time and attendance perspective,...

With reporting, my biggest pain point is that a lot of the data I need is accessible, but getting it...

What I do truly love about symplr is that they try very purposefully to have that personal...

symplr has renamed its products on the cloud platform, and that is great. It probably causes less...

symplr has made a lot of promises, and their product demonstrations have looked really good. We'll...

One size doesn't always fit all. I always say to choose a vendor partner that bolsters an...

symplr's support is actually pretty good. They're not always as responsive as we'd like, and last...

The scuttlebutt that I hear is about solution capabilities, and Time and Attendance does what it is...

If symplr's system and their support structure weren't top drawer, we wouldn't have the people who...

I wasn't involved up front with the training for the system, so I don't know where things kind of...

We work with symplr's account team on issues, and they're always as helpful as they're able to be.

We're starting to wonder whether we need to assess all of our workforce management products in a...

symplr made the decision to stop innovating the Staffing and Scheduling and Time and Attendance...

symplr has turned out to be probably the most cooperative and effective vendor that I have dealt...

There are some things I'd like to see improved in Time and Attendance. The way access is managed in...

Training is more role based, but symplr doesn’t offer it that way. They don't offer training in a...

A few years ago, I would have given symplr’s support a higher score. Today, I'm going to give them a...

The symplr decision-makers and the people we work with are all nice and capable people, and I enjoy...

I have a theory I don't have proof for, which is that I believe this product is slowly going away....

The vendor is transparent, but the charges are too high. I don't think the charges are fair because...

I don't think symplr will be part of our long-term plans. Our board has voted on a proposal to be...

The partnership with symplr has been good as long as we have been partnering with them. They are...

Time and Attendance is a really good product, and I get paid, so that's a positive. Time and...

There are a few gaps in Time and Attendance, mostly for HR. HR wants real-time integration between...

We are using Time and Attendance on-premises. We haven't gone to the cloud. There is a big...

Time and Attendance is a very easy solution to learn. There are some things I don't like about it...

We would buy both Time and Attendance and Staffing and Scheduling again. We learned the hard way...

I was extremely pleased with the training and support we got on Time and Attendance. The consultants...

If symplr could integrate Time and Attendance with a really good, modern scheduling system, they...

We are keeping Time and Attendance because nothing's really broken with it. It's fine. It would be...

symplr is always very engaging, and whenever we have a problem, they help us either fix it or build...

symplr’s documentation is excellent, especially in the application. Any training that I have done...

I'm really happy with everything that we can do in Time and Attendance. I have a lot of control...

Sometimes symplr’s upgrade descriptions aren't very clear. When we reach out to understand the...

I do not know much about what is coming from symplr this year. Last year, we got an upgrade that...

There were discussions in the past about leaving symplr because we were interested in a solution...

symplr's main value comes from the time they save us. Their applications are fairly easy to teach....

With Time and Attendance, we are on the legacy product that they’re not developing. They’re still...

With symplr, looking beyond formal training to documentation and self-service resources, those areas...

We are trying to fix some of the issues in our upgrade to the new Time and Attendance system, but we...

If there are vulnerabilities with the system, symplr will usually reach out to us and let us know....

symplr doesn't train our organization. They train our superusers, but all of our business and...

symplr's support model requires organizations to call. Once we call, we can reach the vendor's help...

We have had a few challenges with the system. It works, but while symplr has great documentation,...

For leaders beyond support, I do not hear from symplr as much as I used to. I have something to...

There are things that the payroll team always wants to customize with the system. Sometime in the...

We had a large organizational change, and we needed to get additional licenses. symplr was able to...

symplr's solution is in the cloud. That is still fairly new for the vendor. On one hand, the cloud...

One reason we are struggling is that we need certain reports. symplr says they have custom reports,...

When we went live with symplr's system, some people wanted to go back to what we had, but that was...

Our go-live with symplr was really bumpy, but I don't know whether I can fault the vendor for that....

For the most part, end users really love symplr's mobile app. That app is really nice.

symplr is moving to a web-based version of Time and Attendance. It isn't that they won’t support our...

Ease of use is tricky with Time and Attendance because there is a lot to the system. symplr is doing...

There hasn't really been any new technology to speak of that has made a big difference in the past...

We have to pay a decent amount extra if we want to really get any training from symplr. The only...

This solution has gone through some ownership changes, and I would say that there has been a...

The mobile scheduling app has helped with nursing staff satisfaction and self-scheduling in general.

Being able to integrate more messaging into the scheduling side of Time and Attendance would be...

We have been pretty happy with Time and Attendance. If I had the knowledge that I have now and could...

We have occasional issues with Time and Attendance, but symplr is pretty good about figuring them...

I'm very happy with Time and Attendance and the ability to do things with it. We get things out of...

The integration in Time and Attendance can be a tiny bit clunky. I like the way that we set up the...

With symplr, we have had nothing but very positive experiences with all of our projects. symplr...

symplr has had some turnover, but they are very proactive about making those transitions very easy...

symplr doesn't necessarily avoid charging for every little thing. Their cloud model is better than...

A few years ago, we needed to move to an upgraded system, and Time and Attendance was still in that...

We had a big upgrade, and it was very well supported. symplr has given us a bunch of concessions and...

Time and Attendance's integration is rudimentary, but we have it, and it is feeding things to other...

symplr sends us emails. They let us know what is happening as well as what is up-and-coming. We will...

The system is probably really user friendly for a person who works in a single department. However,...

The biggest benefit of Time and Attendance is the app for teammates that allows them to clock in...

Personally, I would buy the system again. However, the vendor still has some opportunities to make...

When someone clocks in to the system, that creates a line for a specific time for time reviewers to...

We have noticed that managing teammate lists in the system can be complicated if there is more than...

Since our implementation, symplr has added options for daily and weekly sign-off options so that we...

There was a lot of upselling of the product initially. It would be nice if the system could do what...

We can get in contact with symplr and their support people if we need to. Additionally, I have been...

symplr comes out every so often to give us a review of where we are with the products we use. When...

Based on my experience and what I have heard from others, Time and Attendance is a bit difficult to...

I would buy the system again, but I would make different configuration decisions. The software...

Our implementation of Time and Attendance went well overall. We had an excellent consultant, though...

symplr has some work to do with their training. The resources exist, but we have to proactively...

We meet with symplr regularly, but I wouldn't describe them as being proactive. Being proactive...

Everyone wants the system to intuitively understand what they are doing without extra input. Users...

We chose Time and Attendance for its built-in guardrails and flexibility. Unlike our previous...

Time and Attendance is a good product. It works well, and it is healthcare focused. All symplr does...

symplr's implementations are very transparent. They hold to what they promise, and they really act...

symplr monitors our system, and they reach out to us through an established communication protocol...

We get a lot of efficiencies from the system. We were able to sunset all of the time clocks, so we...

Time and Attendance is a pretty intuitive system, but it doesn't have the modern slickness of other...