Time and Attendance Commentary

Filtered view: All

Time and Attendance is a really good product, and I get paid, so that's a positive. Time and...

There are a few gaps in Time and Attendance, mostly for HR. HR wants real-time integration between...

We are using Time and Attendance on-premises. We haven't gone to the cloud. There is a big...

Time and Attendance is a very easy solution to learn. There are some things I don't like about it...

We would buy both Time and Attendance and Staffing and Scheduling again. We learned the hard way...

I was extremely pleased with the training and support we got on Time and Attendance. The consultants...

If symplr could integrate Time and Attendance with a really good, modern scheduling system, they...

We are keeping Time and Attendance because nothing's really broken with it. It's fine. It would be...

Sometimes symplr’s upgrade descriptions aren't very clear. When we reach out to understand the...

I do not know much about what is coming from symplr this year. Last year, we got an upgrade that...

There were discussions in the past about leaving symplr because we were interested in a solution...

symplr's main value comes from the time they save us. Their applications are fairly easy to teach....

With Time and Attendance, we are on the legacy product that they’re not developing. They’re still...

With symplr, looking beyond formal training to documentation and self-service resources, those areas...

We are trying to fix some of the issues in our upgrade to the new Time and Attendance system, but we...

If there are vulnerabilities with the system, symplr will usually reach out to us and let us know....

symplr doesn't train our organization. They train our superusers, but all of our business and...

symplr's support model requires organizations to call. Once we call, we can reach the vendor's help...

We have had a few challenges with the system. It works, but while symplr has great documentation,...

For leaders beyond support, I do not hear from symplr as much as I used to. I have something to...

There are things that the payroll team always wants to customize with the system. Sometime in the...

We had a large organizational change, and we needed to get additional licenses. symplr was able to...

symplr's solution is in the cloud. That is still fairly new for the vendor. On one hand, the cloud...

One reason we are struggling is that we need certain reports. symplr says they have custom reports,...

When we went live with symplr's system, some people wanted to go back to what we had, but that was...

Our go-live with symplr was really bumpy, but I don't know whether I can fault the vendor for that....

For the most part, end users really love symplr's mobile app. That app is really nice.

symplr is moving to a web-based version of Time and Attendance. It isn't that they won’t support our...

Ease of use is tricky with Time and Attendance because there is a lot to the system. symplr is doing...

There hasn't really been any new technology to speak of that has made a big difference in the past...

We have to pay a decent amount extra if we want to really get any training from symplr. The only...

This solution has gone through some ownership changes, and I would say that there has been a...

The mobile scheduling app has helped with nursing staff satisfaction and self-scheduling in general.

Being able to integrate more messaging into the scheduling side of Time and Attendance would be...

We have been pretty happy with Time and Attendance. If I had the knowledge that I have now and could...

We have occasional issues with Time and Attendance, but symplr is pretty good about figuring them...

I'm very happy with Time and Attendance and the ability to do things with it. We get things out of...

The integration in Time and Attendance can be a tiny bit clunky. I like the way that we set up the...

With symplr, we have had nothing but very positive experiences with all of our projects. symplr...

symplr has had some turnover, but they are very proactive about making those transitions very easy...

symplr doesn't necessarily avoid charging for every little thing. Their cloud model is better than...

A few years ago, we needed to move to an upgraded system, and Time and Attendance was still in that...

We had a big upgrade, and it was very well supported. symplr has given us a bunch of concessions and...

Time and Attendance's integration is rudimentary, but we have it, and it is feeding things to other...

symplr sends us emails. They let us know what is happening as well as what is up-and-coming. We will...

The system is probably really user friendly for a person who works in a single department. However,...

The biggest benefit of Time and Attendance is the app for teammates that allows them to clock in...

Personally, I would buy the system again. However, the vendor still has some opportunities to make...

When someone clocks in to the system, that creates a line for a specific time for time reviewers to...

We have noticed that managing teammate lists in the system can be complicated if there is more than...

Since our implementation, symplr has added options for daily and weekly sign-off options so that we...

There was a lot of upselling of the product initially. It would be nice if the system could do what...

We can get in contact with symplr and their support people if we need to. Additionally, I have been...

symplr comes out every so often to give us a review of where we are with the products we use. When...

Based on my experience and what I have heard from others, Time and Attendance is a bit difficult to...

I would buy the system again, but I would make different configuration decisions. The software...

Our implementation of Time and Attendance went well overall. We had an excellent consultant, though...

symplr has some work to do with their training. The resources exist, but we have to proactively...

We meet with symplr regularly, but I wouldn't describe them as being proactive. Being proactive...

Everyone wants the system to intuitively understand what they are doing without extra input. Users...

We chose Time and Attendance for its built-in guardrails and flexibility. Unlike our previous...

Time and Attendance is a good product. It works well, and it is healthcare focused. All symplr does...

symplr's implementations are very transparent. They hold to what they promise, and they really act...

symplr monitors our system, and they reach out to us through an established communication protocol...

We get a lot of efficiencies from the system. We were able to sunset all of the time clocks, so we...

Time and Attendance is a pretty intuitive system, but it doesn't have the modern slickness of other...

We would not buy Time and Attendance again. We have been through a lot with all the different...

symplr is good at not making promises at all. I can't even say how many times they have said that...

Many times, symplr has said we have to pay for something that seems like it should have been...

I am pretty happy with the solution, but we need more communication with symplr across the board. We...

symplr's executive involvement has improved dramatically over the last year. symplr has reengaged...

symplr has provided strong engagement during our build. We are a large organization, so we have a...

Sometimes we have challenges with some of our other systems, and because I'm not close enough to an...

symplr is very clear when telling us what they can and can't do or what they think they can and...

Since we started using Time and Attendance, we have been able to meet the needs of different areas...

symplr is lacking when it comes to training. We have been on the system for over a decade, and at...

symplr is always pretty good with upgrades. I don't have any issues with those upgrades. On my side,...

I would choose Time and Attendance again because of its accessibility. There are people who we can...

I struggle with symplr's charges because anytime we need anything, if we have a rule in place that...

We heard that the people piloting symplr’s enhanced Time and Attendance user interface are not happy...

Time and Attendance doesn’t have some of the integration capabilities we would like it to have, like...

We don't hear a lot of complaints about Time and Attendance, so it works. It does what symplr claims...

The solution's user interface could be better. It has a very '90s user interface, especially on the...

Time and Attendance integrates the way it is supposed to, and it generally works. symplr’s...

The support for Time and Attendance is so expensive. The vendor's licensing model is very sticky,...

We have had the solution for a long time, and it has changed ownership several times in that stint....

The time clocks work. With some care and feeding, the technology works really well for us. We have...

symplr has a long way to go in serving their customers. At times, there is nickel-and-diming for...

The solution's cost is moderate to low. I like that part of it. symplr fares well in cost comparisons....

We are going to meet with symplr’s executives in the future. Since symplr took over, I haven’t seen...

I anticipate my overall satisfaction being lower in the future because of the forced move to the...

Overall, the support is average. But I think symplr has sharpened up their account-executive...

We go through upgrades and have very few issues. symplr is actively engaged in upgrades and...

We are working with symplr on some things from a development road map. We have regular check-ins...

symplr has a pretty good product for the price point that they are offering it at. If more people...

We are pretty satisfied with the support that we are getting from symplr. We can reach the top...

The initial product focus is always on the payroll functions or the actual timekeeping elements, but...

The system works the way it is supposed to work. It is just the upgrade piece that we are frustrated...

I don't really have anything negative to say about the system's functionality. Overall, I am happy...

symplr is in the business of making money. If we need something, they will give us a quote, and we...

I am not aware of any instances of symplr being proactive. However, the executive team that I work...

I like that the system makes it very easy to configure changes, set rules, and process things. I...

We need more interactive workflows for managers in the system versus managers just having one spot...

symplr's system is reliable. It usually doesn't go down. The system's calculations are very...