Tableau Commentary
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Subject Expert
Bradley Hunter
VP VBC, Payer, and CORE
Commentary Summary
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User Commentary
Product
Tableau Server is a good product, is very stable, and supports our needs. Tableau Server supplies...
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Relationship
Tableau's support was better prior to the acquisition by Salesforce. The support people used to be...
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Product, Value
I have been using Tableau Desktop forever. It is very customizable. It interfaces with different...
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Product
Tableau Desktop hasn't changed in a long time. It is a little clunky when it comes to refreshing...
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Relationship
I haven't had many encounters with Tableau where they have been proactive. Compared to another...
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Loyalty, Product, Value
I am on the fence about whether I would buy Tableau Desktop again. If I had a full-on data warehouse...
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Loyalty, Product
Tableau Desktop has been pretty terrible lately, and I think it will get worse. We used to be able...
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Relationship
I have never spoken to one of Tableau's executives, and I don't have any contacts at Tableau. With...
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Relationship, Product
Tableau hasn't really created anything new that is worthwhile in their solution. We haven't adopted...
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Product
The best thing about Tableau Desktop is that we can make it look nice really easily. The system is...
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Loyalty, Relationship, Product
Tableau Desktop is fantastic. Tableau keeps making updates to make things even easier. I wouldn't...
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Product, Value
Data connectivity is Tableau’s biggest strength. They allow us to connect to multiple data sources...
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Product
Tableau’s calculations are harder than they have to be. That is my criticism. We can do many things...
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Product
Tableau Server works great, as we expect it to. The ability we have to push dashboards and...
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Operations, Product
Tableau Server is extremely easy to use. If I can figure it out, anyone can figure it out. Our use...
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Relationship
Sometimes when we are trying to solve an issue or figure out what is going on, the web support is...
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Product
Tableau Online is pretty effective and quick to come up with some visualizations on the programmer's...
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Product
Tableau Online is very limiting from my perspective. It gives us a preview, but then afterward, if...
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Product
We have been able to make every connection that we have needed in Tableau Desktop with what we have....
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Relationship
I recently reached out to Tableau’s support team, and I had a hard time getting ahold of anybody.
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Product
I like the flexibility of Tableau Server, and I like that we have the ability to do things like...
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Product
Tableau Desktop doesn’t need to be a desktop application. The vendor could have the solution be on...
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Culture
We don’t pay anything out of pocket for Tableau Desktop because of how we set up our contract and...
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Product
Stability, functionality, and usability are some of Tableau Desktop’s biggest strengths. Also, the...
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Product
Tableau Server’s stability is good, and if we had better hardware and infrastructure, that would...
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Product
Tableau Server requires heavy software administration when we do upgrades and patches, but that is...
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Operations
Tableau’s training is pretty adequate. The paid training is better than the free training.
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Relationship, Operations
The product does the job but takes more time to deploy than other solutions may. We can truly build...
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Loyalty, Product
One issue is OS compatibility. To this day, Tableau Server is not compatible with Windows Server...
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Value
We don't have to pay much for Tableau Online, so I guess we do receive our money's worth. We don't...
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Operations
We do not get any training from the vendor. Most of our training for the product is done through...
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Culture
We did not have any expectations for Tableau Online because we didn't have any experience with the...
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Loyalty, Operations, Product
Tableau Online is reliable and intuitive. Tableau Online has helped us to allow our end users to go...
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Operations, Product
If I click on one of the dashboards in Tableau Online, I get details. I want to be able to expand...
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Loyalty, Product
Tableau Online meets the majority of our needs but not all of them. We want to see more navigation...
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Product
I don't think I would be likely to recommend Tableau Online. I would recommend something else, and a...
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Relationship
Tableau is willing to talk to us when we want to buy something. The rest of the time, it is hard to...
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Operations, Product
Tableau Desktop is easy. With some training, once people understand the tool, it is pretty...
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Relationship
There are things that we think about and share with Tableau, and they are not always quick to bring...
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Relationship
Tableau is not that involved, but I don't know that their involvement is even that necessary. I just...
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Relationship, Product
We haven't had any issues with Tableau Server. We reach out to Tableau when we need assistance or if...
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Operations
There is a big gap in training on the server to get the admins the right training that they need to...
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Product
I like Tableau Server. It works really well. It pulls a lot of great information and makes it...
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Loyalty, Relationship
We can get in contact with someone at Tableau, but it doesn’t feel like they are the right person...
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Product
Tableau has been able to bring in capabilities, ease of use, and interrelational sophistication that...
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Relationship, Operations
The people I worked with at Tableau were outstanding, in the early phase particularly when we were...
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Operations
Going through the implementation with Tableau was super smooth. Tableau was unbelievably responsive...
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Loyalty, Relationship
Tableau has already spoken about and is already keeping in mind what is going to be in scope for...
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Culture, Value
Whether we would buy the solution again would depend on its price. When we first bought it, it...
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Product
Tableau Desktop is a standalone piece of software, and integration is its weak point. Also, we have...
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Culture
We have had lots of trouble trying to convince the vendor to help us manage our desktops, even to...
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Value
We have been very happy with the product. It has been a game changer in terms of pushing data out...
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Operations
A big challenge for us has been mastering Tableau Server's initial learning curve. We have a lot of...
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Product
The product is very good. It has been our integration platform for data. We can pull all sorts of...
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Relationship, Operations
The vendor's support has been pretty solid. We have had one or two issues that the vendor has been...
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Loyalty, Product, Value
Before we got Tableau Desktop, we evaluated a few different solutions, and Tableau Desktop was...
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Product
A suggestion that we have for Tableau is to have the solution load level security a little bit...
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Product
Speed is something that Tableau could work on. The workbook is not built efficiently because the...
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Product
Tableau Server does everything we need it to do. I like what the product can do, and I am sure that...
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Loyalty, Product
For the longest time, the cloud version of the system wasn't HIPAA compliant, so we were forced to...
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Relationship, Operations
Tableau has a very large pool of clients who are doing different things with the product, so the...
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Product
The system is intuitive. I don't have to be an expert on the system to know how to pull reports;...
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Relationship, Operations
Our CIS administrators and Tableau Server superusers are comfortable with Tableau’s support. We also...
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Product
We have Tableau Server tied into a whole bunch of different things. Integrations are pretty easy to...
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Loyalty
I am very satisfied with Tableau Server. And I fully expect my satisfaction to still be extremely...
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Operations, Product
Ease of use depends on the end user. With the way we have Tableau Server set up, it really...
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Product, Value
Tableau Server definitely drives tangible outcomes. We use it to inform decision-makers at a variety...
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Value
For the sheer volume of information that we are able to create and push out, Tableau Server is very...
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Relationship, Product
The product works well; it is good for data visualization. It is not hard for our knowledge...
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Product
My biggest frustration with the product is its architecture. When we make a change to the system's...
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Operations, Product
Tableau's preparation software is really nice. The vendor could do better with simplifying their...
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Product
The system is very functional. It allows a lot of flexibility, and I am a big fan of it.
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Product
There is a very big difference between the ease of use in the desktop software versus the individual...
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Loyalty, Loyalty, Product, Product
By and large, Tableau has kept up with delivering new technology that meets our needs. I am...
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Relationship, Relationship, Operations, Operations
Tableau’s web support is good. They have a lot of very helpful tutorials; there is a lot of intel on...
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Loyalty, Product
One thing that holds the tool back is the slowness a user experiences when they try to make filter...
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Value, Value
When we were comparing Tableau Desktop to other products, the vendor was not extremely willing to...
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Operations, Operations, Product, Product
Tableau Desktop is pretty easy to use. People pick it up on their own, and that speaks for itself.
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Relationship, Relationship, Product, Product
Tableau is an industry leader. They have met their promises and made a fantastic product. We have...
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Loyalty, Operations
At this time, Tableau Desktop is very built in to our team's workflow, training, and experience. But...
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Operations, Product
Other products are more intuitive than Tableau Desktop. There are aspects of the development...
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Culture, Value
The issue with Tableau Server is not with its functionality; it is with its licensing. The licensing...
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Product
The product meets all the workflows that our team does and what we need. However, integrations from...
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Product
Tableau Server's dashboard capabilities are very impressive. We are extremely happy.
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Product, Product
We have connections that fail every once in a while. Tableau will only allow certain...
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Relationship, Relationship
We have a meeting with Tableau every so often, and the vendor says they are available to support us....
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Culture, Culture, Relationship, Relationship
I can't say that Tableau doesn't provide everything that they have promised, but sometimes answers...
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Loyalty, Loyalty, Value, Value
We are trying to get everyone off of the desktop version to start using Tableau’s web tool, but...
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Product, Product
The upgrades are usually seamless, but with every upgrade, the memory usage increases due to all of...
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Operations, Operations
We are offered support for training. Tableau also has a large quantity of data available on Google...
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Relationship, Relationship
We have gone to Tableau with a couple of questions and have needed to create tickets. If we create a...
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Relationship, Relationship, Operations, Operations
Tableau promotes their conference and provides links for those meetings; now that we are past the...
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Product, Product
When we try to use a live feature on a data source, everything gets slowed down drastically. The...
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Product, Product
Our clients really like the tool. We are able to support the product without using a lot of undue...
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