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Director

ROI / Cost (care and feeding)

We don’t get nickel-and-dimed by Tableau, but there really isn’t a lot more to buy once people get...

Sep 2020
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Director

Implementation and Training

We haven’t done any training with Tableau. We use third parties for that. Their initial training...

Sep 2020
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Director

Functionality and Upgrades

We would buy data visualization and reporting software again but probably from a different vendor....

Sep 2020
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Director

Functionality and Upgrades

I would say that on a high level, Tableau keeps most of their promises. Tableau Desktop is pretty...

Sep 2020
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Director

Service and Support

Tableau support is almost nonexistent. Their customer service has never been good; it continues to...

Sep 2020
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Manager

Functionality and Upgrades

We have started to really utilize Tableau Desktop for productivity and volumes tracking, and we...

Jul 2020
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Director

Service and Support

Tableau has reached out several times, but I haven’t interacted with them and taken advantage of...

Jun 2020
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Director

Other Observations & Comments

We use the product in a very different way. We are not using it in the typical server fashion. We...

Jun 2020
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Director

Other Observations & Comments

I think my overall satisfaction will decrease slightly over the next 12 months because there are so...

Jun 2020
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Manager

Functionality and Upgrades

I find the product to be very user friendly and next level. We have some experience working with...

Jun 2020
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Manager

Other Observations & Comments

I would be inclined to recommend the Tableau product. My recommendation would depend on the volume...

Jun 2020
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Director

Functionality and Upgrades

I like the fact that we can create different types of charts; there aren't just reports with raw...

Jun 2020
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Analyst/Coordinator

Service and Support

Tableau has been very supportive. They update quite frequently and release new features according to...

May 2020
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Analyst/Coordinator

Future Outlook

I would venture that we will stick with Tableau Server. We made a move in that direction and...

May 2020
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CIO

Functionality and Upgrades

The service and support for Tableau are right in the middle. We have the expertise, so I don’t need...

May 2020
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CIO

Relationship

Salesforce's acquisition of Tableau is probably not going to add a lot of value to the product. I...

May 2020
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VP/Other Executive

Functionality and Upgrades

Tableau Server is giving us functionality that we haven’t had previously. It is pretty darn easy. I...

May 2020
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VP/Other Executive

ROI / Cost (care and feeding)

Tableau Server is based on a user license agreement, so that can add up over time. But for the most...

May 2020
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Analyst/Coordinator

Functionality and Upgrades

I have been impressed with the solution. The vendor continually updates their software.

May 2020
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Analyst/Coordinator

Technology

The solution is not everything the vendor sells it to be. The vendor claimed it was a...

May 2020
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Analyst/Coordinator

Functionality and Upgrades

I haven’t been intimately involved with anything that the vendor has given us to support us through...

May 2020
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Analyst/Coordinator

Technology

The solution could use some improvements in the way we file and store our dashboard on the front end...

May 2020
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VP/Other Executive

ROI / Cost (care and feeding)

If I had the option to buy Tableau Online again, I might look for alternative offerings that are...

Apr 2020
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VP/Other Executive

Interfacing and Integration

When it comes to supporting our organization’s integration goals, Tableau supports our integration...

Apr 2020
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Manager

Relationship

Being bought by Salesforce has caused a lot of things to drop. That could just be a result of the...

Apr 2020
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Manager

ROI / Cost (care and feeding)

The vendor used to avoid charging for every little thing, but that has slightly changed because of...

Apr 2020
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Manager

Functionality and Upgrades

As we use the product as a dashboard, it is very easy for end users. The tool gets more complicated...

Apr 2020
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Manager

Relationship

The vendor's service was proactive, but that has changed since the vendor was acquired by...

Apr 2020
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Analyst/Coordinator

Service and Support

The vendor is definitely giving good support. Tableau’s tech support isn’t set up like our other...

Apr 2020
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Analyst/Coordinator

Functionality and Upgrades

If we have to do anything really fancy that is quick and easy to report, Tableau’s system comes in...

Apr 2020
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Analyst/Coordinator

Functionality and Upgrades

Tableau definitely has to work a little harder on handling large amounts of data, so they need to...

Apr 2020
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Manager

ROI / Cost (care and feeding)

I am not a data modeler, and I don’t like math. My skill set really covers visualization and design....

Apr 2020
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Manager

Service and Support

Tableau has been doing a lot of webinars about how to do analytics and track things for COVID-19,...

Apr 2020
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Manager

Other Observations & Comments

For the Tableau server, we usually stay one version behind or one release behind to let other people...

Apr 2020
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Manager

Functionality and Upgrades

Tableau Desktop is sufficient. There is another product that is better. If I were making the...

Apr 2020
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Manager

Functionality and Upgrades

I love Tableau's webinars and training videos. I only deal with the system's desktop portion, and it...

Apr 2020
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Manager

Service and Support

Anytime that I have had contact with Tableau's support people, they have been amazing. However, I...

Apr 2020
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Manager

Functionality and Upgrades

There is a dashboard I made in Tableau Desktop for our pharmacy team, and the pharmacy team...

Apr 2020
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Manager

Other Observations & Comments

If someone asked me about Tableau Desktop, I would recommend another product because there are a...

Apr 2020
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Manager

Functionality and Upgrades

In Tableau Desktop, I can have six columns of data with information like name, address, city,...

Apr 2020
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Manager

Functionality and Upgrades

I am in love with the Tableau product because I can take data sources from multiple things. I can...

Mar 2020
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Manager

Functionality and Upgrades

Once we figured the product out, we discovered that it was highly adept. We can go forward,...

Mar 2020
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Director

Functionality and Upgrades

We have had some challenges trying to do different data visualizations, but generally, the solution...

Mar 2020
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Director

Lessons Learned

There is a bit of a learning curve in the way that the syntax works when we try to do the visualization....

Mar 2020
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Director

Other Observations & Comments

We just purchased the product and haven’t really chatted with the executives too much.

Mar 2020
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Director

Sales and Contracting

The license cost is pretty small for what the system does. Tableau Desktop is a good product, and we...

Mar 2020
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Manager

Future Outlook

Tableau Server is where the vast majority of our reporting ends up getting done because reporting is...

Feb 2020
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Manager

Functionality and Upgrades

The system is very intuitive. It definitely does not lack anything, but an upgrade gave us some...

Feb 2020
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Manager

ROI / Cost (care and feeding)

When we have had some changes to the system, the first question I always ask is what the cost will...

Feb 2020
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Director

Lessons Learned

Tableau's system may not be part of our road map going forward. We are running into a pricing issue...

Dec 2019
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Director

ROI / Cost (care and feeding)

Tableau has changed their pricing model to a subscription-based model. They have what they call the...

Dec 2019
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Director

Implementation and Training

We do regular updates with Tableau. We did our own implementation, and that was a fairly smooth...

Dec 2019
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Director

ROI / Cost (care and feeding)

Tableau's new pricing model is out of touch. I can't believe that they charge people to view things....

Dec 2019
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Director

Other Observations & Comments

I am driving the interaction with Tableau since they don’t have a lot of executive input. Tableau is...

Dec 2019
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Director

Functionality and Upgrades

Tableau markets Tableau Server as a data-visualization tool, and they are market leaders in that...

Dec 2019
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Director

ROI / Cost (care and feeding)

Tableau Desktop is way overpriced. I don't like the presentation from Tableau Desktop as well as the...

Dec 2019
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Director

Functionality and Upgrades

Tableau Desktop is much more intuitive than some of the other systems that we use. People can come...

Dec 2019
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Manager

Implementation and Training

The installation is basic and doesn't require much. The solution does what Tableau claims it will...

Dec 2019
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Manager

Functionality and Upgrades

Tableau allows people within our organization to accomplish their missions and do what they set out...

Dec 2019
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Manager

Service and Support

Tableau is an innovator in their space. They see what is going on in the market and are often in...

Dec 2019
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Manager

Service and Support

There is education out there, but sometimes we have to hunt for it. The vendor's knowledge base and...

Dec 2019
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Manager

ROI / Cost (care and feeding)

My only concern with some of the innovation is that some parts of the licensing are included as...

Dec 2019
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Manager

Relationship

Tableau is forward thinking when it comes to innovation. They are usually adding new functions and...

Dec 2019
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Manager

ROI / Cost (care and feeding)

My concerns about new functions and features are about whether we will continue to see them as...

Dec 2019
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Manager

Functionality and Upgrades

Tableau Server is a great product that is very innovative. It lets people do what they want to do....

Dec 2019
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Manager

Service and Support

We rarely have any issue that sits for a long time without getting any engagement from Tableau....

Dec 2019
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Manager

Functionality and Upgrades

The installation seems to be straightforward, and the provided documentation is very good. In...

Dec 2019
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Manager

Functionality and Upgrades

The documentation for Tableau Server is outstanding. The system does what it says it is going to do,...

Dec 2019
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Manager

Relationship

I am in constant contact with the members of my sales team, and they introduce me to the people that...

Dec 2019
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Director

ROI / Cost (care and feeding)

Tableau's licensing is a little pricier, so Tableau Server is a more expensive product than the...

Nov 2019
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Director

Functionality and Upgrades

Tableau Server’s positive features include its ability to control access to specific views, all of...

Nov 2019
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Director

Functionality and Upgrades

Tableau should improve their enterprise capabilities so that we can have enterprise production,...

Nov 2019
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Director

Functionality and Upgrades

There are some things that Tableau Server still can’t do, and that does limit our ability. However,...

Nov 2019
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Analyst/Coordinator

Implementation and Training

Part of our challenge with the Tableau product was that our training throughout the organization...

Nov 2019
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Analyst/Coordinator

Other Observations & Comments

Tableau Desktop is one product that people think they can self-teach, and that doesn't always work....

Nov 2019
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Analyst/Coordinator

Functionality and Upgrades

Over the last year, we have been transitioning to more local data sources in the product. We have...

Nov 2019
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Analyst/Coordinator

Functionality and Upgrades

The top metrics that we have picked across our organization are linked to our internal data. We have...

Nov 2019
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Director

Functionality and Upgrades

Tableau won’t let us store and protect certain health information in the cloud, so we have to be on...

Nov 2019
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Director

Service and Support

I am neutral about the Tableau product when it comes to supporting our goals. We did an upgrade...

Nov 2019
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Director

Relationship

We had a little trouble with pricing, so I would say that Tableau doesn’t keep all their promises.

Nov 2019
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Director

Functionality and Upgrades

Tableau has fallen a little behind. Some of the other vendors we work with are looking at things...

Nov 2019
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Director

Functionality and Upgrades

I don’t want to be too hard on Tableau because the product does meet certain needs. Our team that...

Nov 2019
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Director

Functionality and Upgrades

A new CIO came in and said that people are going to adopt certain technologies and that we need to...

Nov 2019
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Director

Functionality and Upgrades

The downside is the price of a desktop license. A bright spot is the performance, especially of the...

Nov 2019
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VP/Other Executive

Interfacing and Integration

Tableau Server is super easy to use and has beautiful visualization. Everybody loves the tool. We...

Nov 2019