tebra Telehealth Commentary
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Subject Expert
Adam Cherrington
VP of Engagement
Commentary Summary
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User Commentary
Culture, Value
We got charged a communication fee that I haven't been charged for with the other telehealth vendor...
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Product
When I want to be on telehealth instead of in person, we have had a lot of trouble getting tebra to...
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Relationship
People have trouble understanding how to use tebra Telehealth once we send them the invite. Somehow,...
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Product, Value
tebra’s delivery of new technology is good. However, I don't use everything, like the AI-assist...
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Loyalty
tebra is really good at their product updates, and they give us a little insight into what is...
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Operations, Product
I had a great experience onboarding; I thought tebra really prepared me. tebra Telehealth is very...
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Product
I have a lot of patients who struggle with tebra Telehealth if they have an Android phone, so I...
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Relationship
tebra’s support is terrible. It is a phone call, or we send an email. Then we get a ticket, and with...
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Product
In Kareo Telehealth, there is a piece under patient accounts and billing where I would like to have...
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Operations
Initial training was interesting because the people we worked with hardly spoke any English. This...
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Product
There have been alerts from tebra. On the upgrades, we do get emails, notifications, and texts about...
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Product
The big thing I want in Kareo Telehealth is AI documentation. I would like to see things like that...
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Relationship
The only place where Kareo Telehealth lacks is in some of their technical support and contacting...
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Product, Value
I use Kareo Telehealth for all my patient care, so that is whether they are seen in the office or...
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