Telehealth 2023
18 April 23
| Ciera Walker and Schafer Jackson
An immediate necessity during the pandemic, telehealth has become a common strategy for delivering convenient healthcare, connecting more quickly with specialists, working with interpreters, and more. As organizations settle into their go-forward strategies, top of mind are use-case expansion, tech-stack consolidation, and integration. There are many options for delivering telehealth, including virtual care platforms, video conferencing solutions (healthcare-focused and cross-industry), and EMR-based tools. This report focuses on market trends across the solution options and examines the factors driving purchase decisions and replacements.
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CEO/President
Relationship
tebra’s support is terrible. It is a phone call, or we send an email....
CEO/President
Product
In Kareo Telehealth, there is a piece under patient accounts and...
CEO/President
Operations
Initial training was interesting because the people we worked with...
CEO/President
Product
There have been alerts from tebra. On the upgrades, we do get emails,...
CEO/President
Product
The big thing I want in Kareo Telehealth is AI documentation. I would...
CEO/President
Relationship
The only place where Kareo Telehealth lacks is in some of their...
CEO/President
Product, Value
I use Kareo Telehealth for all my patient care, so that is whether...
CEO/President
Product
I do use tebra's EHR, but I don't use it for video functionality. I...
CEO/President
Product
Kareo Telehealth doesn't say that a patient's ID is mandatory. I want...
CEO/President
Loyalty
I'm not sure whether Kareo Telehealth is part of my long-term plans. I...