Telehealth 2023
18 April 23
| Ciera Walker and Schafer Jackson
An immediate necessity during the pandemic, telehealth has become a common strategy for delivering convenient healthcare, connecting more quickly with specialists, working with interpreters, and more. As organizations settle into their go-forward strategies, top of mind are use-case expansion, tech-stack consolidation, and integration. There are many options for delivering telehealth, including virtual care platforms, video conferencing solutions (healthcare-focused and cross-industry), and EMR-based tools. This report focuses on market trends across the solution options and examines the factors driving purchase decisions and replacements.
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Physician
Culture, Value
We got charged a communication fee that I haven't been charged for...
Physician
Product
When I want to be on telehealth instead of in person, we have had a...
Physician
Relationship
People have trouble understanding how to use tebra Telehealth once we...
CEO/President
Product, Value
tebra’s delivery of new technology is good. However, I don't use...
CEO/President
Loyalty
tebra is really good at their product updates, and they give us a...
CEO/President
Operations, Product
I had a great experience onboarding; I thought tebra really prepared...
CEO/President
Product
I have a lot of patients who struggle with tebra Telehealth if they...
CEO/President
Relationship
tebra’s support is terrible. It is a phone call, or we send an email....
CEO/President
Product
In Kareo Telehealth, there is a piece under patient accounts and...
CEO/President
Operations
Initial training was interesting because the people we worked with...