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Fovea EHR Archive Commentary
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Benjamin Cassity
Research Director
KLAS Research Director - Benjamin Cassity
 
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User Commentary

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Director

Operations

Triyam's training was great; we really liked the representative we worked with, and they were very...

Jan 2025
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Director

Loyalty

We plan to keep Fovea EHR Archive until we are no longer required to hold onto the data.

Jan 2025
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Director

Relationship, Operations

We archived our EHR and billing system, and there were a few things that initially didn't come over...

Jan 2025
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Director

Product

Fovea EHR Archive would work well for very small organizations. We have multiple facilities. When...

Jan 2025
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Director

Loyalty

I am hoping Fovea EHR Archive is part of our long-term plans only until we meet our retention...

Jan 2025
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Director

Relationship

Triyam did not keep all the promises they made. They had to be pushed. We had to get the executive...

Jan 2025
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Director

Loyalty, Product

We get outcomes with Fovea EHR Archive. We can release things. Patients can still be treated. Things...

Jan 2025
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Director

Operations

Triyam basically told us we had access to a training guide. They offered a screen-sharing session,...

Jan 2025
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Director

Relationship, Product

Triyam releases some new technology that meets our needs, but we have had to tell them what is...

Jan 2025
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Director

Relationship, Product

There is a tremendous lack of response time with Fovea EHR Archive. There is unreliability around...

Jan 2025
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Director

Operations

It took a lot longer than we anticipated to go live with Triyam's system. They just didn't have a...

Jan 2025
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Director

Relationship

What drags the rating for Triyam's support down are the timeliness and the lack of response. We have...

Jan 2025
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Director

Relationship

The support is amazing with Triyam. The people that they have there are just very proactive, and...

Jan 2025
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Director

Product

Due to the unique requests that we had, we had to kind of get creative, and that is probably why it...

Jan 2025
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Director

Value

Triyam is a great company to work with. The ease of the software is a strength, and the cost is...

Jan 2025
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Director

Operations

When we first contacted Triyam, they were so easy to work with. I believe they were kind of newer in...

Jan 2025
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Director

Relationship, Operations

Working with Triyam was great. We had consistent meetings. They were always very helpful. We had a...

Jan 2025
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Director

Product

Fovea EHR Archive has been great. Our organization has taken on a couple of additional clinics and...

Jan 2025
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Director

Relationship

With Fovea EHR Archive, we were challenged with the fact that we had multiple EHRs that had to come...

Jan 2025
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Director

Product

With Fovea EHR Archive, we were told that our informatics team attempted to have the login be direct...

Jan 2025
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Director

Loyalty, Product

Fovea EHR Archive doesn't offer an audit function to audit who has been accessing the records. I...

Jan 2025
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Manager

Value

Triyam avoids charging for every little thing. But our projects aren't huge. The projects are pretty...

Jan 2025
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Manager

Relationship

Triyam has been awesome. There is nothing bad that I can find to say. I have had a very good...

Jan 2025
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Manager

Operations

I usually train the staff members, but if I need Triyam to jump in and train people, the vendor does...

Jan 2025
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Manager

Relationship, Product

Fovea EHR Archive itself is simplified. It is easy to log on to. It is user-friendly. And if I need...

Jan 2025
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Director

Value

I heard one of our executives say that Fovea EHR Archive was very cost-effective for us because of...

Dec 2024
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Director

Culture

With Triyam, one thing that I haven't been able to research yet is that the vendor has a contract...

Dec 2024
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Director

Relationship, Operations

I wanted to learn Fovea EHR Archive, and Triyam was very open to doing phone calls with me and...

Dec 2024
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Analyst/Coordinator

Operations, Value

Triyam did well on implementing everything. It was harder on our part for us to follow through, but...

Dec 2024
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Analyst/Coordinator

Operations

The process was pretty clear, but there was a lot of documentation that we didn't get included from...

Dec 2024
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Manager

Relationship

We haven't had to get support from the vendor very often, but when we have, they were fine. With...

Dec 2024
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Manager

Relationship

The vendor is a growing company, so things are promising. Triyam has just been acquired by another...

Dec 2024
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Manager

Culture

I would recommend to the vendor that they work on enhancing their product demos. I think they can...

Dec 2024
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Manager

Relationship

What I like about Triyam is their willingness to work with us and make new enhancements to meet our...

Dec 2024
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Manager

Loyalty, Relationship

The vendor definitely has technical skills. They are going through some of the pains of growing...

Dec 2024
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Director

Product

Triyam got us the data we needed one time, and that actually went very well. We were kind of scared...

Dec 2024
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Director

Culture

There is no difference in any of the pricing based on what we use. We just pay an amount to keep the...

Dec 2024
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Director

Relationship

I get a call periodically from Triyam asking whether we have any needs, and that is nice. I don't...

Dec 2024
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Manager

Loyalty, Relationship

Triyam tries to satisfy all our needs. We looked at other vendors' arching solutions, and they...

Oct 2024
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Manager

Product

I haven't had any complaints from the end users of Fovea EHR Archive. For my personal use, I had to...

Oct 2024
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Manager

Relationship

Triyam has been very responsive to us. I have even communicated with some of the executives, so they...

Oct 2024
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Manager

Operations

When we were setting up Fovea EHR Archive, I had a difficult time understanding some of the vendor's...

Sep 2024
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Manager

Loyalty

We chose Fovea EHR Archive because it seemed like it was the best product in the demos. They also...

Sep 2024
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Manager

Product

We have been very happy with Fovea EHR Archive. The system is just so easy to use, and it flows in a...

Sep 2024
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CFO

Value

When we bring on clinics or other organizations, I’m going to encourage them to use Fovea EHR...

Sep 2024
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CFO

Relationship

Triyam keeps us on track, and they do a great job making sure we are ready. Also, they continue to...

Sep 2024
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Manager

Operations

With one of the systems we archived, we had an associate who left the organization, so I had to...

Sep 2024
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Manager

Loyalty, Product

There are some positives with Fovea EHR Archive. The biggest positive is the fact that their...

Sep 2024
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Manager

Operations

Triyam could have better documentation online, including some videos, to improve their training...

Sep 2024
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Manager

Loyalty, Product

Our Active Directory server will send over users who are added to the correct group in the domain to...

Sep 2024
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Manager

Relationship

We were under the impression that Triyam had individuals who were familiar with Cerner, could write...

Sep 2024
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Manager

Operations

We started the Fovea EHR Archive project a while ago, and our original go-live date was supposed to...

Sep 2024
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Manager

Loyalty, Value

There have not been any discussions that I have been a part of that we would be leaving Fovea EHR...

Sep 2024
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Manager

Operations

Once we were preparing to finally go live, we had challenges. The LDAP Active Directory single...

Sep 2024
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Manager

Operations, Product

Some delays in our Fovea EHR Archive go-live were related to the fact that we could edit documents....

Sep 2024
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Manager

Loyalty, Relationship

We have shared our thoughts and experiences, and I do feel like Triyam listens and works to...

Sep 2024
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CFO

Product

I would score the integration a little lower just because Fovea EHR Archive does not integrate with...

Sep 2024
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CFO

Product

I have been in Fovea EHR Archive for a while, but some of our new users would probably give it a...

Sep 2024
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CFO

Relationship, Operations

Triyam is very quick to respond to any issues we have. I haven't had too many occurrences, but when...

Sep 2024
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CFO

Product

I am not running down the street and yelling at everybody that they need to get Fovea EHR Archive,...

Sep 2024
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CFO

Culture

Triyam keeps their promises. I haven't had anything come up where I could say to the contrary. There...

Sep 2024
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CFO

Operations

All we have to do is ask for training. It would be nice if we just got a reminder here or there that...

Sep 2024
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CFO

Loyalty

We would buy Fovea EHR Archive again because of familiarity more than anything. There is not a...

Sep 2024
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Director

Operations

Throughout the project, we were a little frustrated just because Fovea EHR Archive is a data vault...

Aug 2024
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Director

Value

The ROI we have seen from using Fovea EHR Archive is definitely the maintenance contracts and not...

Aug 2024
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Manager

Product

Just from the end-user perspective, Fovea EHR Archive is one of a few products that we can roll out,...

Aug 2024
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Manager

Relationship

I have never felt more of a partner with somebody than I have with Triyam. There are no...

Aug 2024
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Manager

Culture

Triyam is top notch in terms of implementation. We still have some of the original people who were...

Aug 2024
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Manager

Loyalty, Relationship

Triyam hasn’t told us about new functionality and cool stuff. They just provide upgrades and keep us...

Aug 2024
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Manager

Value

If we weren't able to successfully archive with Fovea EHR Archive, we would be continuing to pay...

Aug 2024
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(0)
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Analyst/Coordinator

Relationship, Product

I have seen updates and things, so Triyam seems kind of on top of that.

Aug 2024
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Analyst/Coordinator

Product

I wouldn’t buy Fovea EHR Archive again. It is kind of slow and clunky. It is a bit hard to retrieve...

Aug 2024
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Director

Loyalty, Value

Triyam has always been very responsive to whatever our needs are. They are really good. Fovea EHR...

Jun 2024
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Manager

Product

Every time we go to log in, Triyam sends a code through our email as a second method of...

Apr 2024
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Manager

Relationship, Product

We haven't needed any updates, but anything we have needed in the past, Triyam has done. They have...

Apr 2024
||
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Director

Loyalty, Value

Our organization’s IT department was going to create a product, but they decided to stay with Fovea...

Apr 2024
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(0)
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Director

Operations

Triyam did an amazing job with the implementation. They went over everything step by step. I helped...

Apr 2024
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Director

Relationship, Operations

We haven’t had feedback recently from Triyam. If there are any updates, the training is all on the...

Apr 2024
||
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Director

Product

Fovea EHR Archive is amazing. Triyam has a Christmas tree where we can click on what we want and get...

Apr 2024
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(0)
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Director

Relationship

I called Triyam’s support team recently, and they had things fixed as quickly as they could. They...

Apr 2024
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(0)
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Director

Relationship

I like Fovea EHR Archive because we can set it for security. Even though I am an administrator,...

Apr 2024
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Director

Product

In Fovea EHR Archive, we can view records by first name, last name, medical record, and date of...

Apr 2024
||
(0)
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Director

Value

It has been beneficial to have all our information stored in one place in Fovea EHR Archive. We...

Mar 2024
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Director

Product

The drawback of Fovea EHR Archive is that it is not integrated with our EHR.

Mar 2024
||
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Director

Relationship, Operations

Triyam was very engaged throughout the whole integration process. They worked very well with us on...

Mar 2024
||
(0)
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Director

Operations

We struggled with the implementation in terms of Triyam not meeting their deadlines. There were...

Feb 2024
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Director

Relationship

The vendor is very good at receiving feedback. When I give them feedback, they are receptive. I give...

Feb 2024
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Director

Loyalty, Value

There is no ROI. However, we went to Fovea EHR Archive more from a regulatory standpoint. When we...

Feb 2024
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Director

Product

Fovea EHR Archive is a rock-solid product. We are very happy with it. I wouldn't suggest any...

Jan 2024
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Director

Product

Fovea EHR Archive is a very simplified model, and the feedback from our providers has been that it...

Jan 2024
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