Fovea EHR Archive
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Tyson Blauer
Research Director
KLAS Research Director - Tyson Blauer
 
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User Commentary

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Manager

Functionality and Upgrades

We have been really happy that there has been a way for us to upload paper records and pull the app....

Jul 2022
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Manager

Relationship

Things have gone very smoothly. We have no issues. Triyam seems to know what they are doing. The...

Jul 2022
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Analyst/Coordinator

Functionality and Upgrades

Fovea EHR Archive is very easy to use for all the staff. The system streamlines things for us.

Jul 2022
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Director

Functionality and Upgrades

We are not doing well with Fovea EHR Archive, but Triyam hasn’t given up on us. We have data that is...

Jul 2022
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CIO

Implementation and Training

During our time with Triyam, we have found that they are easy to do business with. From an...

Jul 2022
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CIO

Functionality and Upgrades

We selected Triyam's system mostly because Triyam had good ratings from KLAS. Even at that time, we...

Jul 2022
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Manager

Functionality and Upgrades

We use Fovea EHR Archive to house the record that came from our old EMR. I can pull charts if I need...

Jun 2022
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Manager

Relationship

The vendor reaches out to us quite often, and they are available any time we need them.

Jun 2022
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Director

Service and Support

The vendor has one of the best support systems I have ever dealt with.

Jun 2022
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Director

Technology

The product is doing great. We have all of the data we have requested in there. It is easy for us to...

Jun 2022
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Director

Implementation and Training

I showed the vendor where to find the data that I needed to convert over, and they took it from...

Jun 2022
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Director

ROI / Cost (care and feeding)

The vendor created the product for people that were doing conversions and would need to get their...

Jun 2022
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Director

Lessons Learned

Every time people ask what we did with our old data, I let them know about Fovea EHR Archive and...

Jun 2022
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Director

Functionality and Upgrades

It is a very easy product to use. I have made a few suggestions to the vendor on some items that...

Jun 2022
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Manager

Relationship

One of the vendor's executives once reached out to me personally. The vendor has done really well on...

Jun 2022
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Director

Functionality and Upgrades

We chose Fovea EHR Archive because it came recommended by the IT group we belong to, so we mainly...

May 2022
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Director

ROI / Cost (care and feeding)

Everything was delivered from the statement of work to a T. Nothing changed in the pricing, so...

May 2022
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Director

Relationship

The vendor was wonderful to work with and very professional. I am still in touch with Triyam, and...

May 2022
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Director

ROI / Cost (care and feeding)

One reason we bought the system was that it would reduce the overhead we had in the IT department...

Mar 2022
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Director

Service and Support

There is a slight language barrier when it comes to the vendor's support. Most of the technical...

Mar 2022
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Director

Relationship

I think my satisfaction will be high a year from now. The vendor has been very supportive through...

Mar 2022
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Director

Service and Support

The vendor's executive involvement was minimal. Initially, their executives were involved in helping...

Mar 2022
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Director

Functionality and Upgrades

When we store certain documents in the system, like PDF files, we don't have a way to search them....

Mar 2022
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Director

Service and Support

Triyam's team members have been really great. Their service is proactive because they are always...

Mar 2022
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Director

Relationship

When we were looking for a solution, the data archiving space was new to us. We were searching for a...

Mar 2022
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Director

Functionality and Upgrades

We put a lot of data into the system, and that went really well. We weren't sure how the system...

Mar 2022
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COO

Relationship

We are self-sufficient with the product. Fovea EHR Archive was very easy to implement, and we can...

Mar 2022
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Director

Functionality and Upgrades

Triyam does little facelifts to the system here and there. The Fovea EHR Archive is being maintained...

Mar 2022
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Director

Relationship

Fovea EHR Archive is working well for us. Prior to our conversion, retrieval was only able to be...

Mar 2022
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Nurse

Win/Loss - Why they were selected (by current clients)

In the beginning, when we started with Triyam, they were a fairly new company, and the reason we...

Mar 2022
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Nurse

Relationship

We are satisfied with Triyam’s services. They have always been very helpful and good to work with....

Mar 2022
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Nurse

Functionality and Upgrades

Fovea EHR Archive is pretty simple. The people that use it like it. The people that don't use it...

Mar 2022
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Manager

Functionality and Upgrades

We don't use Fovea EHR Archive a lot, but when we do, it is easy for us to find our patients in the...

Feb 2022
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Manager

Implementation and Training

Our IT department didn't complain about the vendor's implementation services. Instead, they told us...

Feb 2022
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Manager

Functionality and Upgrades

The solution works the way that we need it to. It is very user friendly and easy to work through. We...

Feb 2022
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Manager

Functionality and Upgrades

At one point, we had some issues getting a new user tied into the system. We created an account, and...

Feb 2022
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Manager

ROI / Cost (care and feeding)

We are able to get into the system and access records quickly, even old records. That process is a...

Feb 2022
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Director

Functionality and Upgrades

The product is as basic as it can be, and it is nice in a lot of ways. I have gotten some comments...

Feb 2022
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Director

Service and Support

The only issue we ever had with the vendor is their support just as far as the language barrier...

Feb 2022
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Director

Relationship

Triyam reaches out and communicates well, but they don't communicate about the product upgrades....

Feb 2022
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Director

Functionality and Upgrades

We have had a wonderful experience with Triyam. Their product has been Best in KLAS for several...

Feb 2022
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Manager

Functionality and Upgrades

The system is stable, and there is not a lot of overhead. The system is also really good with data...

Feb 2022
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Manager

Service and Support

The vendor has responsive service. Their support representatives are available over the phone. Our...

Feb 2022
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Manager

Relationship

We worked with one of the vendor's VPs on a project, and they did a good job working through all our...

Feb 2022
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Manager

Relationship

There is a small language barrier between us and the vendor, but the vendor mitigates this barrier...

Feb 2022
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(0)
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Manager

Functionality and Upgrades

Fovea EHR Archive is not a horrible system. It just isn't as organized as I would like it to be. It...

Jan 2022
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Manager

Relationship

I had good results with the vendor's executives in the beginning. We don't use the system much...

Jan 2022
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