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User Commentary
Operations
Working with Triyam was a great experience. It helped that they involved some of their technical...
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Product
Fovea EHR Archive is a great archive product. There is not a whole lot of tweaking that Triyam needs...
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Loyalty, Value
The product is very affordable. We looked at other products, and the monthly charges weren’t as...
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Relationship, Operations
Triyam has improved things quite a bit since we started using Fovea EHR Archive, and the solution...
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Loyalty
The need for Fovea EHR Archive might go away soon, so it is quite possible that in the next year or...
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Culture, Loyalty
We really don’t measure anything in Fovea EHR Archive, and there are no outcomes we have to measure....
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Product
Fovea EHR Archive has done exactly what we wanted it to do. It works perfectly with our other...
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Operations, Product
We have pretty much been on cruise control with Fovea EHR Archive. The vendor was very involved when...
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Product
Tryiam’s search software is fantastic. We can use as few as three letters. But I guess Triyam's...
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Relationship
Triyam’s employees reach out. They help keep us in line when the ball is in our court to remind us...
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Relationship
We would tell friends or peers shopping in this space that Triyam was easy to work with. We had...
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Culture
We have had to sign a few different addendums with Triyam. Our original contract allowed us to have...
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Operations
We had to reach out on multiple occasions to do the same training and have done it multiple times...
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Relationship
Triyam’s support is excellent. I had a user who was having issues getting logged in to Fovea EHR...
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Value
The ROI we see is the reduction of multivendor support. Our costs have been reduced to one vendor....
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Operations
If we have any problems, Triyam will revisit our training. There is no one-time training. If we...
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Operations
For the implementation, Triyam earned a high score by sticking to the timeline. They gave us the...
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Product
So far, everything is working as expected. We haven't had any problems. I haven't noticed too many...
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Product
There is just one little thing that is bothersome about Fovea EHR Archive. Triyam’s multifactor...
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Relationship
Triyam is really good about calling to hear our input on what we want to be changed. We haven't been...
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Relationship
If Triyam is concerned or thinks we are upset or have a problem with the project, they call us...
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Value
We are saving a significant amount of money per year that we would have paid in support fees for the...
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Operations
Triyam could do a little extra with ongoing training. Another vendor we use does a walkthrough that...
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Relationship
Triyam's support people are always quick to respond. I haven't used the vendor's help desk a ton...
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Relationship
At one point, we were closed out of our other systems, but Triyam got on top of things. There were...
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Culture
Our contract manager from Triyam was really good. When we came across problems, they told us what...
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Relationship, Operations
I would tell a friend that Triyam has a very efficient, professional, and pleasant team that...
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Value
Since we started using Fovea EHR Archive, we have seen increased efficiency and improved access to...
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Relationship, Operations
Triyam was very organized, streamlined, and responsive, even when we came across problems that we...
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Value
Triyam took our old database, got the information that we needed, put it in Fovea EHR Archive, and...
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Value
If anybody were looking for a data archiving solution, Fovea EHR Archive is one that I would...
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Value
Now I am just paying an annual fee. But there was a statement of work for the actual project. We...
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Product, Value
From time to time, we need to access old medical records in the archived system, and our medical...
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Operations
We spoke to a number of Triyam's competitors, but all of them would have had to build out and...
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Product
Fovea EHR Archive is a very user-friendly system. The processes of logging in and finding...
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Relationship
The good thing about Triyam is that they take on other clients that have changed to other systems...
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Relationship, Operations, Product
Early on in Triyam’s time as a vendor, they didn’t know the logic or the attributes for the sorting...
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Operations
During our implementation with Triyam, they made sure that programmers and engineers were available...
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Operations, Product
Fovea EHR Archive is just a point-and-click-type thing and is very easy to use. Some of the...
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Relationship
Triyam always calls and texts us to ask whether there are any issues or whether we need any new...
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Loyalty
We chose Triyam over the others we looked at because of cost, client references, ongoing support,...
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Relationship
If anyone is thinking about a data archiving vendor, from our experience and what we went through in...
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Value
We are getting large savings in having all of our stuff in one solution and not having to pay...
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Relationship
Triyam has been fantastic to work with and has become our business partner for the present and for...
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Relationship, Operations
We haven't had to contact the support team, but Triyam has periodically reached out to check in and...
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Operations
In the planning and scoping of the project, Triyam touched on things like financials and specific...
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Loyalty
I don't think I would be inclined to look for anything different than Fovea EHR Archive if I were...
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Operations, Value
The implementation was good. Triyam was very on top of the training. We have not had issues. We are...
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Operations, Product
A few minor improvements in the product would be helpful. The user interface could be presented a...
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Product
While Triyam's system checks every box for integration, the workflow of getting data out could use a...
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Loyalty
I would like to see more regarding the search functionality. I don't mean to say that Triyam should...
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Relationship, Product
Sometimes we have to be careful when Triyam is downloading old files and make sure that they don't...
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Relationship
For the most part, everything has gone extremely well overall. We have been very pleased with the...
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Relationship, Value
The support team is very good in terms of getting back to us. They have been very good at stepping...
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Product, Value
Archiving data is an ongoing thing, so I haven't really seen in the last few years where Triyam...
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Product
Triyam's product is such a simple application. It is so easy to use. It is so basic, but we like it...
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Relationship, Product
There has really not been a product we have been more pleased with than Triyam's product. We always...
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Product
The product has a limitation with how many records we can select and process at the same time, so...
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Relationship
Generally speaking, the vendor has been very open to working with us and has been receptive to our...
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Loyalty, Product
The product is intuitive. Triyam is closing a gap for many organizations in terms of archival EHR...
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Relationship, Product
Fovea EHR Archive is great, and we don’t hear any complaints from our end users. They don't ever...
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Relationship, Value
Fovea EHR Archive is one of those solutions that we can just set up and forget about. We don't...
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Loyalty
We don't have to go into Fovea EHR Archive very often, but it will be part of our long-term plans...
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Operations
Putting in Fovea EHR Archive was easy and painless. That was the biggest strength. Triyam was very...
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Product
Fovea EHR Archive is simple. It is tabbed out just like our chart would have been in the EHR. We...
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Product
Triyam could improve the speed of the system. It sometimes takes a little while to just get into the...
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Relationship
We recently added some more services with Triyam, and they were awesome to work with and were there...
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Culture, Value
The only problem that we ran into with Triyam was when they sold the company and wanted to double...
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