Fovea EHR Archive
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Ryan Oliver
Research Director
KLAS Research Director - Ryan Oliver
 
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User Commentary

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Director

We chose Fovea EHR Archive because it came recommended by the IT group we belong to, so we mainly...

May 2022
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Director

Everything was delivered from the statement of work to a T. Nothing changed in the pricing, so...

May 2022
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Director

The vendor was wonderful to work with and very professional. I am still in touch with Triyam, and...

May 2022
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Director

One reason we bought the system was that it would reduce the overhead we had in the IT department...

Mar 2022
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Director

There is a slight language barrier when it comes to the vendor's support. Most of the technical...

Mar 2022
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Director

I think my satisfaction will be high a year from now. The vendor has been very supportive through...

Mar 2022
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Director

The vendor's executive involvement was minimal. Initially, their executives were involved in helping...

Mar 2022
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Director

When we store certain documents in the system, like PDF files, we don't have a way to search them....

Mar 2022
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Director

Triyam's team members have been really great. Their service is proactive because they are always...

Mar 2022
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Director

When we were looking for a solution, the data archiving space was new to us. We were searching for a...

Mar 2022
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Director

We put a lot of data into the system, and that went really well. We weren't sure how the system...

Mar 2022
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COO

We are self-sufficient with the product. Fovea EHR Archive was very easy to implement, and we can...

Mar 2022
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Director

Triyam does little facelifts to the system here and there. The Fovea EHR Archive is being maintained...

Mar 2022
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Director

Fovea EHR Archive is working well for us. Prior to our conversion, retrieval was only able to be...

Mar 2022
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Nurse

In the beginning, when we started with Triyam, they were a fairly new company, and the reason we...

Mar 2022
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Nurse

We are satisfied with Triyam’s services. They have always been very helpful and good to work with....

Mar 2022
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Nurse

Fovea EHR Archive is pretty simple. The people that use it like it. The people that don't use it...

Mar 2022
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Manager

We don't use Fovea EHR Archive a lot, but when we do, it is easy for us to find our patients in the...

Feb 2022
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Manager

Our IT department didn't complain about the vendor's implementation services. Instead, they told us...

Feb 2022
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Manager

The solution works the way that we need it to. It is very user friendly and easy to work through. We...

Feb 2022
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Manager

At one point, we had some issues getting a new user tied into the system. We created an account, and...

Feb 2022
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Manager

We are able to get into the system and access records quickly, even old records. That process is a...

Feb 2022
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Director

The product is as basic as it can be, and it is nice in a lot of ways. I have gotten some comments...

Feb 2022
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Director

The only issue we ever had with the vendor is their support just as far as the language barrier...

Feb 2022
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Director

Triyam reaches out and communicates well, but they don't communicate about the product upgrades....

Feb 2022
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Director

We have had a wonderful experience with Triyam. Their product has been Best in KLAS for several...

Feb 2022
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Manager

The system is stable, and there is not a lot of overhead. The system is also really good with data...

Feb 2022
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Manager

The vendor has responsive service. Their support representatives are available over the phone. Our...

Feb 2022
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Manager

We worked with one of the vendor's VPs on a project, and they did a good job working through all our...

Feb 2022
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Manager

There is a small language barrier between us and the vendor, but the vendor mitigates this barrier...

Feb 2022
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Manager

Fovea EHR Archive is not a horrible system. It just isn't as organized as I would like it to be. It...

Jan 2022
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Manager

I had good results with the vendor's executives in the beginning. We don't use the system much...

Jan 2022
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VP/Other Executive

Things with Triyam have been really good. They really excel with their customer service. If we ever...

Nov 2021
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VP/Other Executive

The functionality of the system is very streamlined and easy to navigate. It doesn’t require much...

Nov 2021
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VP/Other Executive

The vendor avoided charging for every little thing so much that I told them to start charging us for...

Nov 2021
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Director

Triyam is a good company to work with, and their solution works well. The product is cloud based,...

Oct 2021
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Director

We went with Triyam because their price point was much better than the price points of the other...

Oct 2021
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Director

Triyam's staff are really knowledgeable, and they are good at following through on the things they...

Oct 2021
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CIO

The system is pretty basic. It looks up old records for former patients. The training was delivered...

Oct 2021
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CIO

We really haven't run into any issues across the way where we have wished the vendor had been more proactive....

Oct 2021
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CIO

The project manager was based in North America, but all the talent and the folks that did the actual...

Oct 2021
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Director

Fovea EHR Archive is just holding some records that we otherwise wouldn’t have access to. We are...

Aug 2021
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Director

Fovea EHR Archive is a great program, and I haven’t had any issues with it so far. I may have to get...

Aug 2021
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Director

Our old EMR vendor closed their doors and left us high and dry. That was scary. We had no way to get...

Jul 2021
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Analyst/Coordinator

Overall, Fovea EHR Archive has been exactly what we needed in an EHR Archive. It is very affordable....

Jun 2021
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Analyst/Coordinator

I have repeatedly mentioned the solution's user access setup. With most EHRs, users log in with a...

Jun 2021
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