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Fovea EHR Archive Comments
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KLAS Research Director - Ryan Oliver
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Ryan Oliver

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Director

Our old EMR vendor closed their doors and left us high and dry. That was scary. We had no way to get...

Jul 2021
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Analyst/Coordinator

Overall, Fovea EHR Archive has been exactly what we needed in an EHR Archive. It is very affordable....

Jun 2021
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Analyst/Coordinator

I have repeatedly mentioned the solution's user access setup. With most EHRs, users log in with a...

Jun 2021
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Director

We are getting our money's worth with Triyam. We pay them a good fee every month to get 99% uptime,...

May 2021
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Director

The charts in Fovea EHR Archive are easy to access. Our charts were sent out in a hurry and were a...

May 2021
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Director

Triyam avoids charging for everything. They did many extra things for us when we first started. They...

May 2021
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Director

The vendor will provide training if we ask for it. They send us webinars.

May 2021
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Director

New technology from Triyam is not coming as fast as it could. The search feature could be improved....

May 2021
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Director

If I have issues and really need things, I call our main point of contact at Triyam. Some of their...

May 2021
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Director

Fovea EHR Archive certainly does its job. I like Triyam's cloud platform. Our agreement with Triyam...

May 2021
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Director

Fovea EHR Archive is part of our long-term plans. We are using it to hold our patient-record...

May 2021
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Director

Triyam's support does a tremendous job. Their website is very fast and friendly. We get things done....

May 2021
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Director

I don't think that there is anything that Triyam purposefully overlooked or wasn't able to deliver...

May 2021
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Director

My account representative with Triyam doesn't just redirect me to submit regular portal tickets the...

May 2021
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Director

Our implementation went smoothly. I can't complain about the vendor's updates either. They go the...

May 2021
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Director

Triyam has a lack of resources. Their clients are responsible for providing workstations and certain...

May 2021
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Director

I would recommend that Triyam strengthen the base package. Some of the changes that we requested...

Mar 2021
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Director

Triyam has been bending over backward to make changes and accommodate us. While the ideal solution...

Mar 2021
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Director

I have heard that there are a couple of things that the financial team is unable to do. To be...

Mar 2021
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Director

I don't know whether there has ever been a time when Triyam has come to us and said they found...

Mar 2021
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Director

I deal with one of the executives, and that person is always very responsive, professional, and supportive....

Mar 2021
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Director

Triyam is a good company that is easy to work with and has a good product. We have the ability to...

Mar 2021
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CFO

Fovea EHR Archive was a cost-effective solution for us to use to convert patient records from our...

Feb 2021
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CFO

We haven't needed to use Triyam's support many times. We have had a few interactions with the...

Feb 2021
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CFO

It has been several years since we have gone through any training. We had some difficulties with...

Feb 2021
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Manager

We had old systems, and with some of those systems, we couldn't even get into those systems because...

Feb 2021
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Manager

Anytime we have done a software change or anything like that, the vendor works directly with the end...

Feb 2021
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Manager

Anytime we have a question or run into a problem, the vendor has helped us fix things without even...

Feb 2021
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Manager

The vendor has continued to enhance their product and make things more friendly for the end user....

Feb 2021
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Manager

When we chose the vendor, I was involved. We looked at a few other solutions, but those solutions...

Feb 2021
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VP/Other Executive

Triyam avoids charging for every little thing, and that is shocking. In one case, we actually had to...

Feb 2021
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VP/Other Executive

Fovea EHR Archive is very intuitive for end users, so the training for an end user is very minimal....

Feb 2021
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VP/Other Executive

Triyam is a small company. I know the vendor executives; they have all been included. If we have a...

Feb 2021
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VP/Other Executive

We like Triyam. They have been fabulous to work with. We ran into an issue recently about retrieving...

Feb 2021
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VP/Other Executive

Triyam's people are incredibly responsive. I have worked with several of them. It doesn't matter who...

Feb 2021
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CIO

Triyam has kept their promises and gone way above and beyond. They help us before we ask for things....

Feb 2021
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CIO

We have a fixed monthly rate with the vendor. They have never requested another dollar from us...

Feb 2021
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CIO

Triyam has held multiple training sessions with us every time someone new has come on to our team....

Feb 2021
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CIO

Fovea EHR Archive's integration and interoperability are not perfect. There are still things that...

Feb 2021
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CIO

The vendor is proactive about receiving and addressing calls from people. I have had to tell them...

Feb 2021
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CIO

Working with Triyam was fantastic. I didn't hear anything about the project while it was going on,...

Feb 2021
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CIO

Everyone liked the product. We thought the product was simple and easy to use, and it worked as expected....

Feb 2021
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CIO

Triyam's support people still call me asking me how things are going. The vendor is legitimately...

Feb 2021
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CIO

Instead of paying for multiple EHRs, we could access data by switching to Triyam. Things were net...

Feb 2021
||
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Manager

The implementation was super easy. We didn't have any difficulties. Triyam was really knowledgeable...

Feb 2021
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VP/Other Executive

I have told my peers to reach out to Triyam. They have been doing great. I don’t get any complaints...

Feb 2021
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VP/Other Executive

Triyam helped archive numerous databases in multiple states and did it very smoothly. They always...

Feb 2021
||
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VP/Other Executive

Triyam has a great team and a great product; it is very cost effective. In the beginning, the...

Feb 2021
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Analyst/Coordinator

Triyam has been very receptive, and if there is an issue, they respond within 24 hours all the time....

Feb 2021
||
(0)
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Analyst/Coordinator

The CEO was pretty receptive in the beginning, but he hasn’t really been around lately. There have...

Feb 2021
||
(0)
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Analyst/Coordinator

Fovea EHR Archive is easier to use than our older systems. It is robust, but there are some things...

Feb 2021
||
(0)
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Analyst/Coordinator

We have gotten our money’s worth. It took a little while to get there initially; there were a lot of...

Feb 2021
||
(0)
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Analyst/Coordinator

If I were to recommend Triyam, I would tell others that they have been great. Triyam has been...

Feb 2021
||
(0)
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Analyst/Coordinator

Fovea EHR Archive is a newer software, and Triyam has worked with us very intensely to customize the...

Feb 2021
||
(0)
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Analyst/Coordinator

I have worked with a lot of newer vendors before, and I am impressed with Triyam. They are trying to...

Feb 2021
||
(0)
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Analyst/Coordinator

The implementation has taken about double the time of what Triyam originally thought, but I am very...

Feb 2021
||
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Analyst/Coordinator

Triyam is working with us to create a custom API and a patient map to be able to click on a link in...

Feb 2021
||
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Manager

When Triyam did the implementation, they pretty much took over. Triyam found our data, indexed it,...

Feb 2021
||
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Manager

I like Triyam's support. We can ask questions, email our representative, or contact anybody, and...

Feb 2021
||
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Manager

A lot of the implementation people were foreign and couldn't speak English very well, and it was...

Feb 2021
||
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Manager

I would like Triyam to improve some of the search functionalities in the product. We can't search...

Feb 2021
||
(0)
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Analyst/Coordinator

The word I would use to describe my current experience with Triyam is smooth. The system smoothly...

Feb 2021
||
(0)
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Analyst/Coordinator

We are talking about continuing with Triyam because we are archiving other systems. The vendor has...

Feb 2021
||
(0)
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CEO/President

Triyam was the only vendor I looked at. I talked to them first, and they were very professional and...

Feb 2021
||
(0)
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CEO/President

I haven't had to call anybody at Triyam to say what is going on. The process has just been flawless....

Feb 2021
||
(0)
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CEO/President

Nothing will change our satisfaction level. We aren't archiving anything else. Our situation will be...

Feb 2021
||
(0)
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CEO/President

When something bad happened, I had to get a couple of people up to speed, and they were responsive....

Feb 2021
||
(0)
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Analyst/Coordinator

What the vendor gave us in the quote was very straightforward and up front. We got the product that...

Feb 2021
||
(0)
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Analyst/Coordinator

The system is quite intuitive and user friendly. The interface is pretty modern looking. I would be...

Feb 2021
||
(0)
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Director

We did a little vendor comparison when we were looking for a product, and we were kind of concerned...

Feb 2021
||
(0)
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Director

We definitely get our money's worth. There are some vendors that are really expensive. The nice...

Feb 2021
||
(0)
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Director

There weren't a lot of vendors out there that did what Triyam did when we were looking. We will have...

Feb 2021
||
(0)
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Director

The reason we got Fovea EHR Archive was because it allowed for seamless retrieval of data. We click...

Feb 2021
||
(0)
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Director

I can't think of anything that is really lacking with Triyam's implementation services. Their...

Feb 2021
||
(0)
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Director

We chose Triyam because of their cost, and it seemed like their cost proposals and quotes were not...

Feb 2021
||
(0)
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Director

The vendor experience has gone very well from our initial vendor and product review. We were always...

Feb 2021
||
(0)
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Director

COVID-19 definitely slowed the implementation process on our side. Priorities had to change. Triyam...

Feb 2021
||
(0)
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Director

Fovea EHR Archive's viewer really is quite user friendly. Its functionality has certainly met our...

Feb 2021
||
(0)
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Director

Triyam has been awesome in terms of providing demonstrations and training on the product. They...

Feb 2021
||
(0)
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Director

With one email to the support group people, they always come back with an answer. They are very...

Feb 2021
||
(0)
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Director

When it comes to overall product quality, there are certain things where we want slightly different...

Feb 2021
||
(0)
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Director

The vendor should anticipate the language barrier. A lot of the vendor's support people are based in...

Feb 2021
||
(0)
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Director

The vendor was able to pull everything we needed them to. I have been very pleased with the outcome....

Feb 2021
||
(0)
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Director

The vendor has really good security. When we try to log in, the system will send us a code, and we...

Feb 2021
||
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Director

I know the vendor's CEO fairly well because that person was very hands on with the first couple of...

Feb 2021
||
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Director

The ease of use is really where we have seen the most happiness. It sounds a little weird with...

Feb 2021
||
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Nurse

There is not really a whole lot of interoperability with Fovea EHR Archive that I am aware of. But...

Feb 2021
||
(0)
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Nurse

The price point for Fovea EHR Archive was very reasonable. I do not feel like Triyam...

Feb 2021
||
(0)
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Manager

We could have spent more money on something that would have done everything we needed, but for the...

Feb 2021
||
(0)
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Manager

During the implementation, I liked the regular meetings we had with Triyam. The folks we worked with...

Feb 2021
||
(0)
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Manager

We purchased a clinic and had to merge two EMRs we didn’t have experience with. It would have been...

Feb 2021
||
(0)
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Director

Fovea EHR Archive does exactly what it was intended to do. It keeps old records in a safe...

Jan 2021
||
(0)
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Director

When we first went live with Fovea EHR Archive, it was hard to locate files. I don’t think things...

Jan 2021
||
(0)
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Manager

We would absolutely buy the system again. It is very intuitive. There have been some little things...

Dec 2020
||
(0)
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Manager

I have worked with a lot of Triyam's people, and their quality is one of the reasons why I looked at...

Dec 2020
||
(0)
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Manager

Triyam has been amazing. When they find mistakes in the data, they help us fix the mistakes. We...

Dec 2020
||
(0)
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VP/Other Executive

When our server died and we couldn't access records, we hired Triyam to archive those records so we...

Aug 2020
||
(0)
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VP/Other Executive

Our medical records manager was having an issue with something, and one of the heads at Triyam went...

Aug 2020
||
(0)
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VP/Other Executive

I don’t have a clue about the upgrades because they just happen, and I haven’t had any issues with...

Aug 2020
||
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VP/Other Executive

During the COVID-19 crisis, there really hasn’t been anything we have needed Triyam to do. Triyam...

Aug 2020
||
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