Fovea EHR Archive Commentary
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Tyson Blauer
Research Director
KLAS Research Director - Tyson Blauer
 
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User Commentary

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Manager

Product

Every time we go to log in, Triyam sends a code through our email as a second method of...

Apr 2024
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Manager

Relationship, Product

We haven't needed any updates, but anything we have needed in the past, Triyam has done. They have...

Apr 2024
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Director

Loyalty, Value

Our organization’s IT department was going to create a product, but they decided to stay with Fovea...

Apr 2024
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Director

Operations

Triyam did an amazing job with the implementation. They went over everything step by step. I helped...

Apr 2024
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Director

Relationship, Operations

We haven’t had feedback recently from Triyam. If there are any updates, the training is all on the...

Apr 2024
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Director

Product

Fovea EHR Archive is amazing. Triyam has a Christmas tree where we can click on what we want and get...

Apr 2024
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Director

Relationship

I called Triyam’s support team recently, and they had things fixed as quickly as they could. They...

Apr 2024
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Director

Relationship

I like Fovea EHR Archive because we can set it for security. Even though I am an administrator,...

Apr 2024
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Director

Product

In Fovea EHR Archive, we can view records by first name, last name, medical record, and date of...

Apr 2024
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Director

Value

It has been beneficial to have all our information stored in one place in Fovea EHR Archive. We...

Mar 2024
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Director

Product

The drawback of Fovea EHR Archive is that it is not integrated with our EHR.

Mar 2024
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Director

Relationship, Operations

Triyam was very engaged throughout the whole integration process. They worked very well with us on...

Mar 2024
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Director

Operations

We struggled with the implementation in terms of Triyam not meeting their deadlines. There were...

Feb 2024
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Director

Relationship

The vendor is very good at receiving feedback. When I give them feedback, they are receptive. I give...

Feb 2024
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Director

Loyalty, Value

There is no ROI. However, we went to Fovea EHR Archive more from a regulatory standpoint. When we...

Feb 2024
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Director

Product

Fovea EHR Archive is a rock-solid product. We are very happy with it. I wouldn't suggest any...

Jan 2024
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Director

Product

Fovea EHR Archive is a very simplified model, and the feedback from our providers has been that it...

Jan 2024
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Director

Value

The fee we pay Triyam is pretty substantial. Fovea EHR Archive is an expensive product. It is not...

Jan 2024
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Director

Product

Fovea EHR Archive is cumbersome to find documents in because there are multiple ways we can go in....

Jan 2024
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Director

Product

Fovea EHR Archive is pretty easy to use. We can find the patients pretty fast, and the records are...

Jan 2024
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Director

Operations

Working with Triyam was a great experience. It helped that they involved some of their technical...

Oct 2023
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Director

Product

Fovea EHR Archive is a great archive product. There is not a whole lot of tweaking that Triyam needs...

Oct 2023
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Director

Loyalty, Value

The product is very affordable. We looked at other products, and the monthly charges weren’t as...

Oct 2023
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Manager

Relationship, Operations

Triyam has improved things quite a bit since we started using Fovea EHR Archive, and the solution...

Sep 2023
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Director

Loyalty

The need for Fovea EHR Archive might go away soon, so it is quite possible that in the next year or...

Sep 2023
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Director

Culture, Loyalty

We really don’t measure anything in Fovea EHR Archive, and there are no outcomes we have to measure....

Sep 2023
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Director

Product

Fovea EHR Archive has done exactly what we wanted it to do. It works perfectly with our other...

Sep 2023
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Director

Operations, Product

We have pretty much been on cruise control with Fovea EHR Archive. The vendor was very involved when...

Sep 2023
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CFO

Product

Tryiam’s search software is fantastic. We can use as few as three letters. But I guess Triyam's...

Aug 2023
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CFO

Relationship

Triyam’s employees reach out. They help keep us in line when the ball is in our court to remind us...

Aug 2023
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CFO

Relationship

We would tell friends or peers shopping in this space that Triyam was easy to work with. We had...

Aug 2023
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CFO

Culture

We have had to sign a few different addendums with Triyam. Our original contract allowed us to have...

Aug 2023
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CFO

Operations

We had to reach out on multiple occasions to do the same training and have done it multiple times...

Aug 2023
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Director

Relationship

Triyam’s support is excellent. I had a user who was having issues getting logged in to Fovea EHR...

Aug 2023
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Director

Value

The ROI we see is the reduction of multivendor support. Our costs have been reduced to one vendor....

Aug 2023
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Director

Operations

If we have any problems, Triyam will revisit our training. There is no one-time training. If we...

Aug 2023
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Director

Operations

For the implementation, Triyam earned a high score by sticking to the timeline. They gave us the...

Aug 2023
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Director

Product

So far, everything is working as expected. We haven't had any problems. I haven't noticed too many...

Aug 2023
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Director

Product

There is just one little thing that is bothersome about Fovea EHR Archive. Triyam’s multifactor...

Aug 2023
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Director

Relationship

Triyam is really good about calling to hear our input on what we want to be changed. We haven't been...

Aug 2023
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Director

Relationship

If Triyam is concerned or thinks we are upset or have a problem with the project, they call us...

Aug 2023
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Director

Value

We are saving a significant amount of money per year that we would have paid in support fees for the...

Aug 2023
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Director

Operations

Triyam could do a little extra with ongoing training. Another vendor we use does a walkthrough that...

Aug 2023
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VP/Other Executive

Relationship

Triyam's support people are always quick to respond. I haven't used the vendor's help desk a ton...

Aug 2023
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VP/Other Executive

Relationship

At one point, we were closed out of our other systems, but Triyam got on top of things. There were...

Aug 2023
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VP/Other Executive

Culture

Our contract manager from Triyam was really good. When we came across problems, they told us what...

Aug 2023
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VP/Other Executive

Relationship, Operations

I would tell a friend that Triyam has a very efficient, professional, and pleasant team that...

Aug 2023
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VP/Other Executive

Value

Since we started using Fovea EHR Archive, we have seen increased efficiency and improved access to...

Aug 2023
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VP/Other Executive

Relationship, Operations

Triyam was very organized, streamlined, and responsive, even when we came across problems that we...

Aug 2023
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VP/Other Executive

Value

Triyam took our old database, got the information that we needed, put it in Fovea EHR Archive, and...

Aug 2023
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VP/Other Executive

Value

If anybody were looking for a data archiving solution, Fovea EHR Archive is one that I would...

Aug 2023
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VP/Other Executive

Value

Now I am just paying an annual fee. But there was a statement of work for the actual project. We...

Aug 2023
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VP/Other Executive

Product, Value

From time to time, we need to access old medical records in the archived system, and our medical...

Aug 2023
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VP/Other Executive

Operations

We spoke to a number of Triyam's competitors, but all of them would have had to build out and...

Aug 2023
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VP/Other Executive

Product

Fovea EHR Archive is a very user-friendly system. The processes of logging in and finding...

Aug 2023
||
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Director

Relationship

The good thing about Triyam is that they take on other clients that have changed to other systems...

Aug 2023
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Director

Relationship, Operations, Product

Early on in Triyam’s time as a vendor, they didn’t know the logic or the attributes for the sorting...

Aug 2023
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Director

Operations

During our implementation with Triyam, they made sure that programmers and engineers were available...

Aug 2023
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Director

Operations, Product

Fovea EHR Archive is just a point-and-click-type thing and is very easy to use. Some of the...

Aug 2023
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Director

Relationship

Triyam always calls and texts us to ask whether there are any issues or whether we need any new...

Aug 2023
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Manager

Loyalty

We chose Triyam over the others we looked at because of cost, client references, ongoing support,...

Aug 2023
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Manager

Relationship

If anyone is thinking about a data archiving vendor, from our experience and what we went through in...

Aug 2023
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Manager

Value

We are getting large savings in having all of our stuff in one solution and not having to pay...

Aug 2023
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Manager

Relationship

Triyam has been fantastic to work with and has become our business partner for the present and for...

Aug 2023
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CIO

Relationship, Operations

We haven't had to contact the support team, but Triyam has periodically reached out to check in and...

Aug 2023
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CIO

Operations

In the planning and scoping of the project, Triyam touched on things like financials and specific...

Aug 2023
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CIO

Loyalty

I don't think I would be inclined to look for anything different than Fovea EHR Archive if I were...

Aug 2023
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CIO

Operations, Value

The implementation was good. Triyam was very on top of the training. We have not had issues. We are...

Aug 2023
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CIO

Operations, Product

A few minor improvements in the product would be helpful. The user interface could be presented a...

Aug 2023
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CIO

Product

While Triyam's system checks every box for integration, the workflow of getting data out could use a...

Aug 2023
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CIO

Loyalty

I would like to see more regarding the search functionality. I don't mean to say that Triyam should...

Aug 2023
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CIO

Relationship, Product

Sometimes we have to be careful when Triyam is downloading old files and make sure that they don't...

Aug 2023
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CIO

Relationship

For the most part, everything has gone extremely well overall. We have been very pleased with the...

Aug 2023
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CIO

Relationship, Value

The support team is very good in terms of getting back to us. They have been very good at stepping...

Aug 2023
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CIO

Product, Value

Archiving data is an ongoing thing, so I haven't really seen in the last few years where Triyam...

Aug 2023
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