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Fovea EHR Archive
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Subject Expert
Ryan Oliver
Research Director
Commentary Summary
User Commentary
Director
Triyam is a good company to work with, and their solution works well. The product is cloud based,...
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Director
We went with Triyam because their price point was much better than the price points of the other...
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Director
Triyam's staff are really knowledgeable, and they are good at following through on the things they...
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CIO
The system is pretty basic. It looks up old records for former patients. The training was delivered...
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CIO
We really haven't run into any issues across the way where we have wished the vendor had been more proactive....
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CIO
The project manager was based in North America, but all the talent and the folks that did the actual...
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Director
Fovea EHR Archive is just holding some records that we otherwise wouldn’t have access to. We are...
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Director
Fovea EHR Archive is a great program, and I haven’t had any issues with it so far. I may have to get...
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Director
Our old EMR vendor closed their doors and left us high and dry. That was scary. We had no way to get...
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Analyst/Coordinator
Overall, Fovea EHR Archive has been exactly what we needed in an EHR Archive. It is very affordable....
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Analyst/Coordinator
I have repeatedly mentioned the solution's user access setup. With most EHRs, users log in with a...
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Director
We are getting our money's worth with Triyam. We pay them a good fee every month to get 99% uptime,...
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Director
The charts in Fovea EHR Archive are easy to access. Our charts were sent out in a hurry and were a...
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Director
Triyam avoids charging for everything. They did many extra things for us when we first started. They...
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Director
The vendor will provide training if we ask for it. They send us webinars.
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Director
New technology from Triyam is not coming as fast as it could. The search feature could be improved....
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Director
If I have issues and really need things, I call our main point of contact at Triyam. Some of their...
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Director
Fovea EHR Archive certainly does its job. I like Triyam's cloud platform. Our agreement with Triyam...
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Director
Fovea EHR Archive is part of our long-term plans. We are using it to hold our patient-record...
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Director
Triyam's support does a tremendous job. Their website is very fast and friendly. We get things done....
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Director
I don't think that there is anything that Triyam purposefully overlooked or wasn't able to deliver...
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Director
My account representative with Triyam doesn't just redirect me to submit regular portal tickets the...
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Director
Our implementation went smoothly. I can't complain about the vendor's updates either. They go the...
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Director
Triyam has a lack of resources. Their clients are responsible for providing workstations and certain...
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Director
I would recommend that Triyam strengthen the base package. Some of the changes that we requested...
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Director
Triyam has been bending over backward to make changes and accommodate us. While the ideal solution...
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Director
I have heard that there are a couple of things that the financial team is unable to do. To be...
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Director
I don't know whether there has ever been a time when Triyam has come to us and said they found...
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Director
I deal with one of the executives, and that person is always very responsive, professional, and supportive....
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Director
Triyam is a good company that is easy to work with and has a good product. We have the ability to...
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CFO
Fovea EHR Archive was a cost-effective solution for us to use to convert patient records from our...
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CFO
We haven't needed to use Triyam's support many times. We have had a few interactions with the...
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CFO
It has been several years since we have gone through any training. We had some difficulties with...
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Manager
We had old systems, and with some of those systems, we couldn't even get into those systems because...
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Manager
Anytime we have done a software change or anything like that, the vendor works directly with the end...
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Manager
Anytime we have a question or run into a problem, the vendor has helped us fix things without even...
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Manager
The vendor has continued to enhance their product and make things more friendly for the end user....
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Manager
When we chose the vendor, I was involved. We looked at a few other solutions, but those solutions...
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VP/Other Executive
Triyam avoids charging for every little thing, and that is shocking. In one case, we actually had to...
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VP/Other Executive
Fovea EHR Archive is very intuitive for end users, so the training for an end user is very minimal....
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VP/Other Executive
Triyam is a small company. I know the vendor executives; they have all been included. If we have a...
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VP/Other Executive
We like Triyam. They have been fabulous to work with. We ran into an issue recently about retrieving...
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VP/Other Executive
Triyam's people are incredibly responsive. I have worked with several of them. It doesn't matter who...
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CIO
Triyam has kept their promises and gone way above and beyond. They help us before we ask for things....
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CIO
We have a fixed monthly rate with the vendor. They have never requested another dollar from us...
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CIO
Triyam has held multiple training sessions with us every time someone new has come on to our team....
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CIO
Fovea EHR Archive's integration and interoperability are not perfect. There are still things that...
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CIO
The vendor is proactive about receiving and addressing calls from people. I have had to tell them...
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CIO
Working with Triyam was fantastic. I didn't hear anything about the project while it was going on,...
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CIO
Everyone liked the product. We thought the product was simple and easy to use, and it worked as expected....
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CIO
Triyam's support people still call me asking me how things are going. The vendor is legitimately...
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CIO
Instead of paying for multiple EHRs, we could access data by switching to Triyam. Things were net...
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Manager
The implementation was super easy. We didn't have any difficulties. Triyam was really knowledgeable...
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VP/Other Executive
I have told my peers to reach out to Triyam. They have been doing great. I don’t get any complaints...
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VP/Other Executive
Triyam helped archive numerous databases in multiple states and did it very smoothly. They always...
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VP/Other Executive
Triyam has a great team and a great product; it is very cost effective. In the beginning, the...
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Analyst/Coordinator
Triyam has been very receptive, and if there is an issue, they respond within 24 hours all the time....
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Analyst/Coordinator
The CEO was pretty receptive in the beginning, but he hasn’t really been around lately. There have...
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Analyst/Coordinator
Fovea EHR Archive is easier to use than our older systems. It is robust, but there are some things...
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Analyst/Coordinator
We have gotten our money’s worth. It took a little while to get there initially; there were a lot of...
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Analyst/Coordinator
If I were to recommend Triyam, I would tell others that they have been great. Triyam has been...
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Analyst/Coordinator
Fovea EHR Archive is a newer software, and Triyam has worked with us very intensely to customize the...
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Analyst/Coordinator
I have worked with a lot of newer vendors before, and I am impressed with Triyam. They are trying to...
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Analyst/Coordinator
The implementation has taken about double the time of what Triyam originally thought, but I am very...
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Analyst/Coordinator
Triyam is working with us to create a custom API and a patient map to be able to click on a link in...
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Manager
When Triyam did the implementation, they pretty much took over. Triyam found our data, indexed it,...
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Manager
I like Triyam's support. We can ask questions, email our representative, or contact anybody, and...
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Manager
A lot of the implementation people were foreign and couldn't speak English very well, and it was...
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Manager
I would like Triyam to improve some of the search functionalities in the product. We can't search...
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Analyst/Coordinator
The word I would use to describe my current experience with Triyam is smooth. The system smoothly...
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Analyst/Coordinator
We are talking about continuing with Triyam because we are archiving other systems. The vendor has...
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CEO/President
Triyam was the only vendor I looked at. I talked to them first, and they were very professional and...
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CEO/President
I haven't had to call anybody at Triyam to say what is going on. The process has just been flawless....
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CEO/President
Nothing will change our satisfaction level. We aren't archiving anything else. Our situation will be...
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CEO/President
When something bad happened, I had to get a couple of people up to speed, and they were responsive....
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Analyst/Coordinator
What the vendor gave us in the quote was very straightforward and up front. We got the product that...
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Analyst/Coordinator
The system is quite intuitive and user friendly. The interface is pretty modern looking. I would be...
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Director
We did a little vendor comparison when we were looking for a product, and we were kind of concerned...
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Director
We definitely get our money's worth. There are some vendors that are really expensive. The nice...
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Director
There weren't a lot of vendors out there that did what Triyam did when we were looking. We will have...
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Director
The reason we got Fovea EHR Archive was because it allowed for seamless retrieval of data. We click...
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Director
I can't think of anything that is really lacking with Triyam's implementation services. Their...
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Director
We chose Triyam because of their cost, and it seemed like their cost proposals and quotes were not...
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Director
The vendor experience has gone very well from our initial vendor and product review. We were always...
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Director
COVID-19 definitely slowed the implementation process on our side. Priorities had to change. Triyam...
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Director
Fovea EHR Archive's viewer really is quite user friendly. Its functionality has certainly met our...
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Director
Triyam has been awesome in terms of providing demonstrations and training on the product. They...
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Director
With one email to the support group people, they always come back with an answer. They are very...
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Director
When it comes to overall product quality, there are certain things where we want slightly different...
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Director
The vendor should anticipate the language barrier. A lot of the vendor's support people are based in...
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Director
The vendor was able to pull everything we needed them to. I have been very pleased with the outcome....
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Director
The vendor has really good security. When we try to log in, the system will send us a code, and we...
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Director
I know the vendor's CEO fairly well because that person was very hands on with the first couple of...
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Director
The ease of use is really where we have seen the most happiness. It sounds a little weird with...
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Nurse
There is not really a whole lot of interoperability with Fovea EHR Archive that I am aware of. But...
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Nurse
The price point for Fovea EHR Archive was very reasonable. I do not feel like Triyam...
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Manager
We could have spent more money on something that would have done everything we needed, but for the...
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Manager
During the implementation, I liked the regular meetings we had with Triyam. The folks we worked with...
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Manager
We purchased a clinic and had to merge two EMRs we didn’t have experience with. It would have been...
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Director
Fovea EHR Archive does exactly what it was intended to do. It keeps old records in a safe...
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Director
When we first went live with Fovea EHR Archive, it was hard to locate files. I don’t think things...
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Manager
We would absolutely buy the system again. It is very intuitive. There have been some little things...
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Manager
I have worked with a lot of Triyam's people, and their quality is one of the reasons why I looked at...
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Manager
Triyam has been amazing. When they find mistakes in the data, they help us fix the mistakes. We...
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