UASI Outsourced Coding
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Subject Expert
Mac Boyter
Research Director
KLAS Research Director - Mac Boyter
 
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User Commentary

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Manager

ROI and Cost

UASI is very transparent with us. We do not get any extra charges.

Dec 2022
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Manager

Relationship

We have stuck with UASI because there have been some recent changes, but UASI meets our...

Dec 2022
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Manager

People and Knowledge

UASI has been very steady in keeping the same coders on the accounts. UASI has the willingness to...

Dec 2022
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Manager

People and Knowledge

The recent fallout with UASI has been in their strategic ability because while the firm is...

Dec 2022
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Director

Relationship

I have been working with UASI for a while, and their communication has always been great. They...

Dec 2022
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Director

Relationship

Our expectations are quite high, and UASI is meeting them. If there is ever something that comes up,...

Dec 2022
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Director

Relationship

When the firm has turnover, we don’t have time to replace people to meet our demands. The firm does...

Dec 2022
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Director

Relationship

On a day-to-day basis, our interactions with the firm and how quickly they respond to us are...

Dec 2022
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Manager

People and Knowledge

There is always that pain period when we are dealing with outsourcing and the firm must use our...

Dec 2022
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Manager

Relationship

UASI communicates very well. We do not always have that with outside firms. UASI is good at staying...

Dec 2022
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Manager

Tools and Methodology

It would be extremely helpful if the firm helped with training, knew what applications were out...

Dec 2022
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Manager

Project Results

UASI meets our expectations, and they are doing well. They do things appropriately, and we have been...

Dec 2022
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Manager

ROI and Cost

We have not heard any complaints about UASI’s pricing; if we had, something would have been going on....

Dec 2022
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Manager

People and Knowledge

UASI's services have really worked very well for our team. The firm has been good, quick, and...

Dec 2022
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Manager

Relationship

UASI is really proactive in making us aware of whether coders are out or whether the firm has a...

Dec 2022
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Director

Other Observations

We love UASI, but sometimes it takes them a really long time to find a coder for us. Sometimes it...

Nov 2022
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Director

People and Knowledge

UASI has been able to get excellent quality people to work for us. We want to hold onto some of the...

Nov 2022
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Analyst/Coordinator

Relationship

The firm is very communicative. Not all firms are communicative, and some firms are difficult to...

Oct 2022
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Analyst/Coordinator

Relationship

I would tell the firm to continue to be proactive. We have an internal auditing team, but they are...

Oct 2022
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Director

Project Results

We would absolutely buy from this firm again. They were great to work with, and their coders did a...

Sep 2022
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Director

Relationship

We had a good relationship with UASI. The coders really did a nice job, and they were able to keep...

Sep 2022
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Analyst/Coordinator

Tools and Methodology

We are in constant back-and-forth communication with UASI about the denials that we receive. Some of...

Sep 2022
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Analyst/Coordinator

Project Results

When my people have gotten sick, I have just called up UASI, and if they have had someone available,...

Sep 2022
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Manager

Project Results

I am really satisfied with UASI. They are executing the services we asked for, and they are very...

Jul 2022
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Manager

ROI and Cost

We got some charges from UASI that were a surprise.

Jul 2022
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Director

People and Knowledge

Our coding managers are fairly happy with UASI even though we had an issue with one of the coders...

Jul 2022
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Director

Relationship

I have had very little communication with UASI because they haven't reached out to us much. We have...

Jul 2022
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Manager

Project Results

UASI could work on productivity and quality. We have found issues where the claims have come back on...

Jun 2022
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Manager

People and Knowledge

Our partnership with UASI is good because they are very responsive when I need to reach out to them....

Jun 2022
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Manager

Project Results

UASI has always been a very good partner to us. They have gone above and beyond to try to meet our...

Jun 2022
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Manager

Project Results

UASI did a fantastic job, but we did not get the return on investment that we hoped for. We felt...

Apr 2022
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Manager

Project Results

I would definitely recommend UASI. Their team did well with getting us up and running.

Apr 2022
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Manager

Relationship

We had a supervisor from UASI that was over our project, and there was some opportunity to define...

Apr 2022
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Manager

People and Knowledge

UASI has good stability with their coders' support. UASI is not constantly taking coders out and...

Apr 2022
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Manager

Tools and Methodology

We would like to see a better-constructed calendar from UASI. We want them to provide a calendar for...

Apr 2022
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Director

Project Results

I wish I could rate UASI higher than the highest score for their management. Their management is...

Apr 2022
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Director

People and Knowledge

UASI is a well-oiled machine. They have been in the industry for a long time. They are staffed with...

Apr 2022
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Director

Project Results

The firm drives tangible outcomes for me because the coding drives our revenue cycle. I get way more...

Apr 2022
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Director

People and Knowledge

UASI is fantastic. They are my favorite firm, and I have worked in the healthcare industry for a...

Apr 2022
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Director

ROI and Cost

The only improvement I could suggest is for the firm to lower their price. We think the firm's...

Apr 2022
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Director

People and Knowledge

I don’t really have any concerns about improvements from the firm. We have used our representative...

Apr 2022
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Director

People and Knowledge

UASI is pretty easy to work with. They remove any coder that we aren't happy with. We have a couple...

Feb 2022
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Director

Relationship

The firm has an account manager for us, and they are incredibly responsive. I have met with UASI's...

Feb 2022
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Director

ROI and Cost

The firm's price structures are really good. I usually try to go with vendors that have the most...

Feb 2022
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