UASI Outsourced Coding Commentary
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Mac Boyter
Research Director
KLAS Research Director - Mac Boyter
 
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User Commentary

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Manager

Relationship

UASI tries to get us the best coders they possibly can given the talent that is out there. The firm...

May 2024
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Manager

Operations, Services

Finding experienced coders is an industry problem that we are struggling with. The majority of the...

May 2024
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Director

Relationship

UASI provides quality CDI staff to fit our needs. They are very responsive regarding staffing...

Apr 2024
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Director

Relationship, Services

The UASI people that we use have been pretty stable. They do a great job. The coders are very...

Apr 2024
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Director

Relationship

UASI is a valued partner for our large healthcare system. They are actively engaged from the...

Apr 2024
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Director

Services, Value

When I first arrived at this organization, the accuracy rate was not ideal for the coders assigned...

Apr 2024
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Director

Services

The coders assigned to our account have had numerous call-offs and absences. And with those absences...

Mar 2024
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Director

Relationship, Services

UASI is slow to communicate and slow to respond. When coding accuracy issues are brought up, their...

Mar 2024
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Director

Loyalty, Value

UASI is not cost approved, so we have turned them away before. I was wary about going to a company...

Jan 2024
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Director

Relationship, Relationship

I love UASI’s people and professionalism. Everyone is very well educated and speaks my language, and...

Dec 2023
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Director

Relationship, Relationship

Every organization can always improve communication. I don't have communication issues with UASI per...

Dec 2023
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Director

Value, Value

UASI is such a great partner. I am not nickel-and-dimed by UASI. If anything, they go above and...

Dec 2023
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Director

Relationship, Relationship

UASI is the key to our revenue cycle because we can't bill if we don't code. UASI is very proactive....

Dec 2023
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Director

Relationship, Relationship, Relationship, Value, Value, Value

The firm has not been able to provide us with some things that we have wanted in the last few years,...

Nov 2023
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Director

Relationship, Relationship, Relationship, Services

We have had few issues with the firm. If we notice a pattern of errors, we reach out to the firm,...

Nov 2023
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Director

Relationship, Services

UASI has exceeded expectations. One time, we needed a certain coder in a different area from the one...

Jul 2023
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