UASI Outsourced Coding Commentary
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Subject Expert
Don Seamons
Research Director
Commentary Summary
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User Commentary
Relationship
We had some situations where we were not receiving coder audits. I feel like we are on a better...
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Relationship
We are very happy with some of the services that the firm codes, but there are some services where...
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Relationship, Value
The quality of the staff and the communication have exceeded our expectations. The coders that we...
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Relationship, Services
UASI's coding team is well vetted for the skill sets we need, and we appreciate the ongoing quality...
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Relationship, Services
I love UASI. Anytime I reach out to UASI and ask for coding assistants, they are very prompt in...
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Services, Value
When I look at a chart where I feel like the coders have made an error, I see that we seem to get...
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Relationship
UASI tries to get us the best coders they possibly can given the talent that is out there. The firm...
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Operations, Services
Finding experienced coders is an industry problem that we are struggling with. The majority of the...
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Relationship
UASI provides quality CDI staff to fit our needs. They are very responsive regarding staffing...
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Relationship, Services
The UASI people that we use have been pretty stable. They do a great job. The coders are very...
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Relationship
UASI is a valued partner for our large healthcare system. They are actively engaged from the...
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Services, Value
When I first arrived at this organization, the accuracy rate was not ideal for the coders assigned...
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Services
The coders assigned to our account have had numerous call-offs and absences. And with those absences...
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Relationship, Services
UASI is slow to communicate and slow to respond. When coding accuracy issues are brought up, their...
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Loyalty, Value
We have turned away other firms before. I was wary about going to a company that seems to suddenly...
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Relationship
I love UASI’s people and professionalism. Everyone is very well educated and speaks my language, and...
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Relationship
Every organization can always improve communication. I don't have communication issues with UASI per...
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Value
UASI is such a great partner. I am not nickel-and-dimed by UASI. If anything, they go above and...
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Relationship
UASI is the key to our revenue cycle because we can't bill if we don't code. UASI is very proactive....
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Relationship, Value
The firm has not been able to provide us with some things that we have wanted in the last few years,...
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Relationship, Services
We have had few issues with the firm. If we notice a pattern of errors, we reach out to the firm,...
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