UASI Outsourced Coding Commentary
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Subject Expert
Connor Northrup
Associate Engagement Partner
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User Commentary
Operations, Services, Value
What's important is for UASI’s invoices to be correct. The hours that they're working and putting...
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Relationship, Operations
UASI missed some of our expectations because when we needed additional support, they provided a...
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Relationship
Sometimes, UASI may not know the quality of an employee they've hired until that person starts...
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Relationship
I appreciate our long-standing relationship with UASI. One thing I liked was that they had a very...
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Loyalty
I would buy UASI's services again. We continue to use them where needed.
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Relationship, Services
UASI is very flexible with our contract agreement. Because UASI codes in the areas where we have...
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Relationship, Operations, Services
UASI delivers as far as productivity is concerned. They provide us with audits, but we have to...
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Loyalty, Services
UASI is great. And we keep them around because there have sometimes been challenges with another...
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Relationship, Services
UASI provides a high-quality auditor for us. But I would like to see the communication improved. We...
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Services
UASI has strong coders, so their screening process is robust enough that they make sure they get...
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Relationship
UASI is identifying areas where we could improve, even outside of where we're engaged with them....
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Operations
UASI is struggling to get contract coders, but that’s not unique to UASI. We are struggling to get...
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Loyalty
UASI is not part of our long-term plans because we hope not to need contract workers. We've been a...
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Relationship
The strength of our partnership depends on the level of the person at UASI who we are speaking to....
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Value
UASI charged us for something that wasn't part of our agreement.
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Relationship, Value
There are a lot of pros and cons to working with UASI. If it were up to me whether to work with UASI...
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Relationship
My expectations may be high, but we had to ask UASI to replace several coders because we felt that...
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Relationship
There have definitely been some improvements to the system over the past year. UASI had a change in...
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Relationship
This year, I can say that the communication with UASI has significantly improved. We had some...
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Services
UASI has been good from a financial reconciliation standpoint. We reconcile all invoices with them,...
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Relationship
We like the quality of the coders we have from UASI. We have a good thing going with the firm. We...
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Commentary Summary
Comment Type Breakout