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UASI Outsourced Coding Commentary
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Subject Expert
Connor Northrup
Associate Engagement Partner
KLAS Associate Engagement Partner - Connor Northrup
 

Commentary Summary

Performance details

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Director

Relationship

The strength of our partnership depends on the level of the person at UASI who we are speaking to....

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Oct 2025

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Director

Value

UASI charged us for something that wasn't part of our agreement.

Unrated
Oct 2025

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Director

Relationship, Value

There are a lot of pros and cons to working with UASI. If it were up to me whether to work with UASI...

Unrated
Oct 2025

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Director

Relationship

My expectations may be high, but we had to ask UASI to replace several coders because we felt that...

Unrated
Oct 2025

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Director

Relationship

There have definitely been some improvements to the system over the past year. UASI had a change in...

Unrated
Oct 2025

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Director

Relationship

This year, I can say that the communication with UASI has significantly improved. We had some...

Unrated
Oct 2025

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Director

Services

UASI has been good from a financial reconciliation standpoint. We reconcile all invoices with them,...

Unrated
Oct 2025

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Manager

Relationship

We like the quality of the coders we have from UASI. We have a good thing going with the firm. We...

Unrated
Oct 2025

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Director

Relationship

UASI helps us improve our coding. Through audits, they give us feedback. To get the feedback on...

Unrated
Jul 2025

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Director

Relationship

It is easy to get the outsourced coders set up. They usually already have access. I usually get the...

Unrated
Jul 2025

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Manager

Relationship, Operations

One of the coders we have from UASI is a long-time worker who is really good. I like that the firm...

Unrated
Jul 2025

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Manager

Relationship, Operations

The problem I have with UASI is that they made a change to their leadership. We had gone through the...

Unrated
Jul 2025

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Director

Relationship, Services

UASI is very easy to work with. They are very receptive to any questions we have. We don't have...

Unrated
Jul 2025

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Director

Operations

We have been very happy with UASI, but if we were to start from a clean slate, I would do my due...

Unrated
Jul 2025

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Director

Value

UASI separates out some training components from their hourly fee, but things like the reporting and...

Unrated
Jul 2025

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Director

Value

My boss would recommend that the firm lower their prices. I would suggest the firm do more quality...

Unrated
May 2025

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Director

Relationship

UASI manages the work well. I have very little hands-on stuff that I have to worry about. The UASI...

Unrated
May 2025

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Director

Relationship

When we need something, UASI gets it for us. There is really nothing that they aren't doing that we...

Unrated
Apr 2025

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KLAS article icon
Outsourced Coding 2023

20 June 23    |   Gordon Bishop and Shawn Howell
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