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UASI Outsourced Coding Commentary
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Don Seamons
Research Director
KLAS Research Director - Don Seamons
 
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Outsourced Coding 2023: Which Firms Best Meet Client Needs in a Changing Economic Landscape?
Outsourced Coding 2023:
Which Firms Best Meet Client Needs in a Changing Economic Landscape?
June 2023
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Commentary Summary

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User Commentary

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Director

Relationship

The strength of our partnership depends on the level of the person at UASI who we are speaking to....

Oct 2025
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Director

Value

UASI charged us for something that wasn't part of our agreement.

Oct 2025
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(0)
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Director

Relationship, Value

There are a lot of pros and cons to working with UASI. If it were up to me whether to work with UASI...

Oct 2025
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Director

Relationship

My expectations may be high, but we had to ask UASI to replace several coders because we felt that...

Oct 2025
||
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Director

Relationship

There have definitely been some improvements to the system over the past year. UASI had a change in...

Oct 2025
||
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Director

Relationship

This year, I can say that the communication with UASI has significantly improved. We had some...

Oct 2025
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Director

Services

UASI has been good from a financial reconciliation standpoint. We reconcile all invoices with them,...

Oct 2025
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(0)
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Manager

Relationship

We like the quality of the coders we have from UASI. We have a good thing going with the firm. We...

Oct 2025
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Director

Relationship

UASI helps us improve our coding. Through audits, they give us feedback. To get the feedback on...

Jul 2025
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Director

Relationship

It is easy to get the outsourced coders set up. They usually already have access. I usually get the...

Jul 2025
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Manager

Relationship, Operations

One of the coders we have from UASI is a long-time worker who is really good. I like that the firm...

Jul 2025
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Manager

Relationship, Operations

The problem I have with UASI is that they made a change to their leadership. We had gone through the...

Jul 2025
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Director

Relationship, Services

UASI is very easy to work with. They are very receptive to any questions we have. We don't have...

Jul 2025
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Director

Operations

We have been very happy with UASI, but if we were to start from a clean slate, I would do my due...

Jul 2025
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(0)
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Director

Value

UASI separates out some training components from their hourly fee, but things like the reporting and...

Jul 2025
||
(0)
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Director

Value

My boss would recommend that the firm lower their prices. I would suggest the firm do more quality...

May 2025
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(0)
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Director

Relationship

UASI manages the work well. I have very little hands-on stuff that I have to worry about. The UASI...

May 2025
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Director

Relationship

When we need something, UASI gets it for us. There is really nothing that they aren't doing that we...

Apr 2025
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Director

Loyalty, Value

I always tell my colleagues I continue to partner with UASI because I have confidence in their...

Apr 2025
||
(0)
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Director

Relationship, Services

What impresses me most is UASI's ability to maintain a high degree of consistency over the many...

Apr 2025
||
(0)
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Director

Services

I wish UASI had more candidates, but I think everyone is going through a hiring problem.

Mar 2025
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(0)
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Director

Relationship

We can't do what we do without UASI, and we wouldn’t keep them if we didn’t believe in them. I am so...

Mar 2025
||
(0)
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Director

Relationship

UASI is really outstanding. They follow up and follow through. They attend our meetings. We have...

Jan 2025
||
(0)
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Director

Value

We have issues with getting new coders because of what the firm wants to charge for certain things....

Jan 2025
||
(0)
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Director

Relationship

One thing I like is that we share our education with the firm, and if they have any questions or...

Jan 2025
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(0)
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