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User Commentary
Relationship, Services
The UASI people that we use have been pretty stable. They do a great job. The coders are very...
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Relationship
UASI is a valued partner for our large healthcare system. They are actively engaged from the...
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Services, Value
When I first arrived at this organization, the accuracy rate was not ideal for the coders assigned...
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Services
The coders assigned to our account have had numerous call-offs and absences. And with those absences...
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Relationship, Services
UASI is slow to communicate and slow to respond. When coding accuracy issues are brought up, their...
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Loyalty, Value
UASI is not cost approved, so we have turned them away before. I was wary about going to a company...
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Relationship, Relationship
I love UASI’s people and professionalism. Everyone is very well educated and speaks my language, and...
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Relationship, Relationship
Every organization can always improve communication. I don't have communication issues with UASI per...
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Value, Value
UASI is such a great partner. I am not nickel-and-dimed by UASI. If anything, they go above and...
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Relationship, Relationship
UASI is the key to our revenue cycle because we can't bill if we don't code. UASI is very proactive....
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Relationship, Relationship, Relationship, Value, Value, Value
The firm has not been able to provide us with some things that we have wanted in the last few years,...
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Relationship, Relationship, Relationship, Services
We have had few issues with the firm. If we notice a pattern of errors, we reach out to the firm,...
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Relationship, Services
UASI has exceeded expectations. One time, we needed a certain coder in a different area from the one...
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Relationship, Relationship
One of our challenges with UASI is getting some backup coding support for our inpatient and...
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Relationship, Relationship
We have been through a couple of different coding companies and have worked with UASI for a long...
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Operations, Operations
UASI’s coding supervisor is very knowledgeable. That person is very good at training staff and being...
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Relationship, Relationship, Relationship
Things are going very well with UASI. One of our coders from them has been with us pretty long term,...
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Relationship, Relationship, Relationship, Services, Services, Services
I really trust UASI’s quality and their internal review process. The firm reviews their coders and...
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Relationship, Relationship, Relationship
The firm is providing us with great qualified candidates. They are finding people that are a good...
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Relationship, Relationship, Relationship, Services
A different firm seems to be faster to meet our needs when they come up. When I reach out to UASI...
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Relationship, Relationship
We have partnered with UASI before, and they have always been a great partner. We know that we can...
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Relationship, Relationship
The coders that we have used from UASI have been with us for a while, and they are very stable....
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Value, Value
UASI doesn't charge us for every little thing. If we experience downtime, the firm's people are...
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Relationship, Relationship, Operations, Operations
We feel like UASI provides quality service. They train their coders well, and they continue to...
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