Workforce Analytics Commentary
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Mark Allphin
Vice President of Sales
KLAS Vice President of Sales - Mark Allphin
 
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Analyst/Coordinator

Product

Workforce Analytics doesn't do any processing. It simply takes data from other integrated sources...

Jul 2025
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Analyst/Coordinator

Operations, Product

I can use Workforce Analytics well. However, when it comes to general users who are not IT people...

Jul 2025
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Analyst/Coordinator

Relationship

UKG falls short when it comes to resource commitments and the availability of resources. It might...

Jul 2025
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Analyst/Coordinator

Loyalty, Product, Value

I wouldn't buy Workforce Analytics again because we are only using it as a reporting module and...

Jul 2025
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Analyst/Coordinator

Value

UKG refers to charging for everything as being thorough. They charge us for things that they...

Jul 2025
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Analyst/Coordinator

Product

UKG should probably do more research to fully understand some of the integrations they have in...

Jul 2025
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Analyst/Coordinator

Operations

I wish UKG's training were more robust. In terms of workflow best practices, it would be greatly...

Jul 2025
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Analyst/Coordinator

Product

We only use the system as a reporting tool. Sometimes, it is a little difficult to navigate through...

Jul 2025
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Analyst/Coordinator

Product

The ability to house and handle a substantial amount of data without compromising performance is one...

Jul 2024
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Analyst/Coordinator

Product, Value

I think the problem that we experience with Workforce Analytics is we only use it for the...

Jul 2024
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Analyst/Coordinator

Relationship

I have seen some improvement in keeping promises; there are times when we have to motivate UKG, but...

Jul 2024
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