ARIA – Radiation Oncology Commentary
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Monique Rasband
SRU Manager
KLAS SRU Manager - Monique Rasband
 
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User Commentary

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VP/Other Executive

Operations

The problem with Varian’s training is they just don't have enough resources. It is just a matter of...

May 2024
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VP/Other Executive

Product

Varian could do a better job with new technology. I would like to see them do more in the FHIR API...

May 2024
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Analyst/Coordinator

Operations, Product

When we have done any training with ARIA, it has been good. We don't use ARIA a tremendous amount....

Apr 2024
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Analyst/Coordinator

Product

I would like to be able to merge patients in ARIA. Sometimes we get duplicate patients put in on...

Apr 2024
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Director

Operations, Product

ARIA is cumbersome to use for dropping charges, and there is a lot of actual manual work that goes...

Apr 2024
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Director

Loyalty, Product

ARIA is a good system and has its advantages. We went with ARIA because all our other facilities...

Apr 2024
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Director

Relationship, Operations

The Varian executives were a part of our implementation, but I haven't seen any of them since. And...

Apr 2024
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Analyst/Coordinator

Product

The system is the best application for radiation oncology treatment planning. The documents use a...

Apr 2024
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Director

Product, Value

The good thing about ARIA is that it is very configurable. If you have a talented system admin, you...

Mar 2024
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Director

Relationship, Value

When we need support, Varian isn't very easy to work with. They are difficult when we need something...

Mar 2024
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Director

Product

Varian doesn't want to integrate their system with anything other than their own machines, so they...

Mar 2024
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Director

Relationship

We have some interface issues between Varian and Epic, and I’m not sure why we have those issues....

Feb 2024
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Director

Loyalty, Product

Varian has a reporting module, but we have had some ongoing issues with it. It is frequently down,...

Feb 2024
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Director

Relationship

We need upgrades for ARIA because some things don't work as well as we know they could. It will help...

Feb 2024
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Manager

Product

Everything I have ever heard from our end users has been very positive about ARIA. We don’t hear a...

Feb 2024
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Manager

Relationship, Product

From an IT standpoint, we sometimes struggle with ARIA because Varian is not Epic. However, no other...

Feb 2024
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Manager

Culture

Of the vendors that I have worked on contracting processes with, Varian has been one of the more...

Feb 2024
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Manager

Relationship, Product

We have hit a few bumps in the road with the system, but overall, I think that our providers have...

Feb 2024
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Manager

Product

One of the system's strengths is linking planning and treatment systems. We have another system for...

Feb 2024
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Manager

Relationship

We have been able to regularly touch base with Varian's support team to review requests and...

Feb 2024
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Manager

Loyalty, Product

It would be nice if ARIA talked more with our main EHR so that the two systems could be more...

Feb 2024
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Manager

Product

Our end users have to click too many times to view some things in the system, but I think some of...

Feb 2024
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Manager

Relationship

Varian could use more support resources. It can sometimes be hard for us to get ahold of the right...

Feb 2024
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Director

Product

We are happy with the system. Our people have been very pleased with it, and the system's software...

Jan 2024
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Director

Relationship

The level of service that we have received from the vendor's technical support has dropped slightly...

Jan 2024
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Director

Operations

Varian does a good job with the implementation. They project manage it, and it is included in the...

Dec 2023
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Director

Operations

Varian is somewhat rigid on their availability dates. That is the only reason I am not giving their...

Dec 2023
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Director

Value

Varian charges a heck of a lot, but they don't nickel-and-dime. They just charge us a lot. They are...

Dec 2023
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Director

Operations, Value

Varian’s official training is very expensive, and it is not very well tailored from an IT...

Dec 2023
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Director

Operations, Product

Varian's system is pretty much the gold standard in the industry. It is the product that the...

Dec 2023
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Director

Relationship

I don't even know who our Varian executives are. I don't know whether we are big enough to be on...

Dec 2023
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Manager

Culture, Product

The last encounter we had with Varian for integration was when we were trying to integrate a certain...

Oct 2023
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Manager

Product

I haven't heard of anything the system can't do. It does everything that we want it to. The vendor's...

Oct 2023
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Manager

Relationship

Varian's support is pretty good. The vendor is much more proactive than some other vendors we work...

Oct 2023
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Nurse

Loyalty, Product, Value

The system is simple, and the functionality is good for meeting our needs for the treatment portion....

Jul 2023
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Director

Product, Value

The product works as expected. It adds efficiency for our cancer center providers.

Jul 2023
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Manager

Culture, Value

The product is very expensive; we have different licenses for each tab that we open. There is a lot...

Jul 2023
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Manager

Relationship, Operations

Especially in this remote world that we live in, it has been helpful that every time we have...

Jul 2023
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Director

Operations, Product

I don't need to have programming knowledge to build or set up anything in ARIA. I can do everything...

Jul 2023
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Director

Relationship, Value

Varian’s support is the biggest part of their overcharges by far. When we first got into ARIA, we...

Jul 2023
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Director

Product

We have had some great successes with ARIA, and Varian has worked with us every step of the way. The...

Jul 2023
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