ARIA – Radiation Oncology
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Monique Rasband
SRU Manager
KLAS SRU Manager - Monique Rasband
 
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User Commentary

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Director

We really love how ARIA integrates with some of our other products. When we upgraded our linear...

Jun 2022
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Director

We love the way that ARIA looks. It looks better than our old product, and our workflow has improved...

Jun 2022
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Director

Having grown tired of our old radiation oncology product, we began looking for another product that...

Jun 2022
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Director

Varian charges too frequently. They need to become more competitive in their pricing going forward....

Jun 2022
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Manager

An area of improvement I would like to see is more ease of communication between different systems...

May 2022
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Manager

I would tell a peer that the ARIA radiation oncology platform is geared toward radiation oncology,...

May 2022
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Director

Varian's solution won a Best in KLAS Award for supporting diverse, geographically dispersed...

Apr 2022
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Physicist

ARIA is expensive. We have to pay for everything. When we need new features, Varian always tells us...

Mar 2022
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Physicist

Because the vendor we were with is a competitor, Varian did all they could to make that vendor's...

Mar 2022
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Physicist

In general, ARIA has all the features that we like. No system is perfect. Systems always have...

Mar 2022
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Physicist

Varian always overtrains people. Varian allocates many hours to training, and the training is...

Mar 2022
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Physicist

We would like to see Varian deliver on prescription templates. The prescriptions are not directly...

Mar 2022
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Analyst/Coordinator

I am trying to think of things that are negative instead of just giving Varian kudos, but there are...

Feb 2022
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Analyst/Coordinator

Varian is one of the best vendors that I have ever worked with. Their folks on the frontlines and...

Feb 2022
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Analyst/Coordinator

Varian doesn't nickel-and-dime us. But they are not going to give anything away for free either.

Feb 2022
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Manager

Varian does charge for little things. We didn't purchase certain things as extras because they were...

Feb 2022
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Manager

In the past, the process of installing something with Varian was smooth. There were no hiccups or...

Feb 2022
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Manager

I wish we could have a bit more training from Varian and that they would come out and stay longer....

Feb 2022
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Manager

The product connects to our EHR, and it does so well.

Feb 2022
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Manager

On the home page of the product, we can set up tabs with all the different areas of ARIA that we can...

Feb 2022
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Manager

It would be great if the product made a patient note pop up when we are finished treating the...

Feb 2022
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Manager

The vendor has a vision for the equipment. However, the software could probably be a little better.

Feb 2022
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Manager

Sometimes the vendor will send out a letter, but the service engineers are not proactive on things....

Feb 2022
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Manager

I wish we had more direct access to some of Varian’s executives. It takes a while to get through to...

Feb 2022
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Manager

Our satisfaction with the product could go up since we are going to upgrade to a new software...

Feb 2022
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CEO/President

Varian’s radiation oncology product is stronger than their medical oncology product. The radiation...

Feb 2022
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CEO/President

I would characterize our relationship with the vendor as historically very difficult. More recently,...

Feb 2022
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Physicist

The most recent upgrade has some minor issues. For example, the Chart QA function doesn't...

Feb 2022
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Physicist

ARIA works well, especially for those organizations who are operating in an all-Varian environment...

Feb 2022
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Physicist

I would like to see an easier way to have quick summary reports that show dates of patient...

Feb 2022
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Physicist

The bulk of the product is working well. The processes of tracking and delivering doses and plans...

Feb 2022
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Physicist

Varian is pretty good about charging us for the things that they sell us.

Feb 2022
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Physicist

The solution's biggest strengths are its imaging components, recording and verification systems, and...

Feb 2022
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Physicist

There are a couple of areas in the system that need attention. A great example of that is the way...

Feb 2022
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VP/Other Executive

Varian is constantly releasing new things that we can purchase. Their service is proactive, but that...

Jan 2022
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VP/Other Executive

We like the way that the product integrates with our other systems. The product's biggest selling...

Jan 2022
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VP/Other Executive

We would like to see the product's speed and agility improve. There are other vendors in the market...

Jan 2022
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VP/Other Executive

The product's integration abilities could improve. Varian has a mobile product for physicians, but...

Jan 2022
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Director

I would absolutely buy the system again. It is tied into the machines, and since we have Varian...

Jan 2022
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Director

I don't interact with the support people very much. Based on what others have said, the support...

Jan 2022
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Director

Varian doesn’t have ongoing forums like some of our other vendors do. I wasn't here for training,...

Jan 2022
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Analyst/Coordinator

The system is much better than it has been in the past. When the product was early, there were some...

Jan 2022
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Analyst/Coordinator

We have a very good relationship with the vendor. They are responsive and take care of our needs...

Jan 2022
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Analyst/Coordinator

The system's biggest strength is its stability. With how rigid the system is, it makes us follow a...

Jan 2022
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Analyst/Coordinator

The system is slow. We have some latency issues with it, but those have to do with the size of the...

Jan 2022
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Director

We like the reporting tools that the solution has and the ease of being able to go in and create...

Dec 2021
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CIO

We have a few vendors that make up our overall oncology IT offering, but on the radiation therapy...

Dec 2021
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CIO

ARIA is specifically designed for radiation oncology. The system has a mini EMR built into it. The...

Dec 2021
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CIO

We have had ARIA integrated with our EMR, so all of the documentation winds up going into our EMR...

Dec 2021
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Director

The vendor's hardware implementation team was really good. Their software team is still trying to...

Dec 2021
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Physician

Varian has never been focused on software, and now that they are under Siemens, who also has never...

Nov 2021
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Physician

The solution is not user friendly, and it is clunky for the clinicians. It is slow and does not...

Nov 2021
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Physician

I would say that we are stuck with Varian's software because we have their equipment. We use to use...

Nov 2021
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Physician

The ARIA software is incredibly expensive, and what Varian charges for their service contact is a...

Nov 2021
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COO

The service from Varian is great. The service people are very knowledgeable, and they have expertise...

Aug 2021
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COO

I really like the system. It is a stellar product. I like the modern technology that Varian offers....

Aug 2021
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Manager

We had trouble with an update, but Varian must have straightened that out because the next update...

Aug 2021
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Manager

Varian’s training is really good. They are pretty thorough, and people seem to get quite a bit from...

Aug 2021
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Manager

There is always room for improvement, but the system works amazingly well compared to other systems...

Aug 2021
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Manager

The ARIA platform is probably the most complicated system I have, but it operates better than other...

Aug 2021
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Manager

Varian is pretty much a leader in terms of new technology.

Aug 2021
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Manager

The quality of support from Varian is going up. Ever since COVID-19, there has been a big uptick in...

Aug 2021
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Manager

Sometimes we pick up on a quirk in the version we are on, and then that quirk is fixed in the next...

Aug 2021
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Manager

We had problems with a certain interface. Whenever the staff made changes, a message would go across...

Jul 2021
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Manager

Varian is very much based on pay. When we were negotiating our service agreement, I was impressed...

Jul 2021
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Manager

We have done a good job of building a contract and relationship with the vendor. We find the vendor...

Jul 2021
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Manager

The implementations and upgrades for the system are usually lengthy. Once they get organized, they...

Jul 2021
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Manager

Varian is one of the only players in this space, so they have a lot of clients and tend to be busy....

Jul 2021
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Manager

Varian is focused on working well with our EMR and keeping up with the patients that we serve in our...

Jul 2021
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Manager

The vendor had some calculation software for treatment plans that we had to replace because it just...

Jul 2021
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Manager

If an organization is putting in new accelerators, Varian's system is one of the only available...

Jul 2021
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