ARIA – Radiation Oncology
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Subject Expert
Monique Rasband
VP, Imaging, Cardiology & Oncology
Commentary Summary
User Commentary
I would absolutely buy the system again. It is tied into the machines, and since we have Varian...
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I don't interact with the support people very much. Based on what others have said, the support...
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Varian doesn’t have ongoing forums like some of our other vendors do. I wasn't here for training,...
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The system is much better than it has been in the past. When the product was early, there were some...
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We have a very good relationship with the vendor. They are responsive and take care of our needs...
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The system's biggest strength is its stability. With how rigid the system is, it makes us follow a...
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The system is slow. We have some latency issues with it, but those have to do with the size of the...
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We like the reporting tools that the solution has and the ease of being able to go in and create...
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We have a few vendors that make up our overall oncology IT offering, but on the radiation therapy...
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ARIA is specifically designed for radiation oncology. The system has a mini EMR built into it. The...
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We have had ARIA integrated with our EMR, so all of the documentation winds up going into our EMR...
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The vendor's hardware implementation team was really good. Their software team is still trying to...
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Varian has never been focused on software, and now that they are under Siemens, who also has never...
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The solution is not user friendly, and it is clunky for the clinicians. It is slow and does not...
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I would say that we are stuck with Varian's software because we have their equipment. We use to use...
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The ARIA software is incredibly expensive, and what Varian charges for their service contact is a...
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The service from Varian is great. The service people are very knowledgeable, and they have expertise...
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I really like the system. It is a stellar product. I like the modern technology that Varian offers....
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We had trouble with an update, but Varian must have straightened that out because the next update...
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Varian’s training is really good. They are pretty thorough, and people seem to get quite a bit from...
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There is always room for improvement, but the system works amazingly well compared to other systems...
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The ARIA platform is probably the most complicated system I have, but it operates better than other...
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Varian is pretty much a leader in terms of new technology.
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The quality of support from Varian is going up. Ever since COVID-19, there has been a big uptick in...
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Sometimes we pick up on a quirk in the version we are on, and then that quirk is fixed in the next...
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We had problems with a certain interface. Whenever the staff made changes, a message would go across...
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Varian is very much based on pay. When we were negotiating our service agreement, I was impressed...
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We have done a good job of building a contract and relationship with the vendor. We find the vendor...
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The implementations and upgrades for the system are usually lengthy. Once they get organized, they...
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Varian is one of the only players in this space, so they have a lot of clients and tend to be busy....
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Varian is focused on working well with our EMR and keeping up with the patients that we serve in our...
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The vendor had some calculation software for treatment plans that we had to replace because it just...
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If an organization is putting in new accelerators, Varian's system is one of the only available...
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Varian makes an effort to reach out and keep us posted on updates, changes, and upcoming issues.
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The ARIA system is a good product. The system does everything we need it to. Varian has been a great...
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There are times when I open cases, and they almost go ignored. The support depends on who we can...
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Our recent upgrade didn't go so well, and that was partially due to Varian's project management.
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We have multiple Varian products so that everything would be fully integrated. An organization can...
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Varian is a large company, so having seemingly simple or small changes to help our workflow is...
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Varian does make an effort to listen to our issues and address them. They have applications people...
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We don't tend to have integration issues with anyone who is using ARIA – Radiation Oncology. We...
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I am not a super user, so ARIA – Radiation Oncology could definitely have some ease-of-use...
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I really like that the solution has a part called Care Paths where there is a chain of things that...
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The computer will train users to use the system, but the software should be more instinctive. The...
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We decided to use Varian because their products are more integrated than our previous vendor's...
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In radiation, we have to go with a mix of the vendor's systems. ARIA is integrated. The radiation...
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Varian has many different applications within the ARIA product, such as being able to fax out...
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As long as we have Varian in our accelerators, that is a very seamless integration with the tool....
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I like the ease of use. The patient data is accessible through the features, and switching between...
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I would like for the vendor to make the product even more user friendly. The system is already...
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The solution is too siloed. It needs to be more integrated. Using it requires us to go to a bunch of...
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I think that Varian knows the solution's problems, but they are a big company. They have specialized...
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Varian is somewhat innovative. There are always new things in the solution. They are developing a...
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I would like the system to have better integration with a certain third-party EMR. Right now, there...
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Varian was just purchased by another vendor, but things haven't changed a lot. The vendor is kind of...
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We pay a lot of money for a support contract from the vendor, but we do not get what we pay for. It...
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The training for the solution is pretty standard because we are dealing with radiation. Varian is...
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The solution is top notch. Varian's technologies are right on the spot. They have very good things....
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The product’s functionality is very good. The user experience is laid out in a tabular format on...
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There are checks and balances within the system so that the clinicians, the dosimetrists, and the...
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Varian’s support network is fantastic. Their customer support people are physicists and things like...
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Overall, the vendor's service is pretty good. They have come to repair or replace things very quickly....
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The vendor doesn't do a very good job with upgrades, but the solution is quite easy to learn. We...
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The system is fine. It works for us. I wouldn’t say it is great, but it meets our needs.
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I haven’t needed any service on ARIA, but occasionally, when a question does come up, Varian’s...
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ARIA is good. When we purchased the product, we had to get the packages, but we could customize a...
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If it were up to me, I would buy ARIA again. Varian gives us good guidance and insight, but most of...
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We are moving toward cloud-based products. Our organization has multiple centers, so we share one...
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The trend is to move from a local server to a cloud-based system. The ARIA platform is very...
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