ARIA – Radiation Oncology
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Subject Expert
Monique Rasband
SRU Manager
Commentary Summary
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User Commentary
We really love how ARIA integrates with some of our other products. When we upgraded our linear...
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We love the way that ARIA looks. It looks better than our old product, and our workflow has improved...
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Having grown tired of our old radiation oncology product, we began looking for another product that...
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Varian charges too frequently. They need to become more competitive in their pricing going forward....
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An area of improvement I would like to see is more ease of communication between different systems...
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I would tell a peer that the ARIA radiation oncology platform is geared toward radiation oncology,...
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Varian's solution won a Best in KLAS Award for supporting diverse, geographically dispersed...
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ARIA is expensive. We have to pay for everything. When we need new features, Varian always tells us...
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Because the vendor we were with is a competitor, Varian did all they could to make that vendor's...
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In general, ARIA has all the features that we like. No system is perfect. Systems always have...
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Varian always overtrains people. Varian allocates many hours to training, and the training is...
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We would like to see Varian deliver on prescription templates. The prescriptions are not directly...
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I am trying to think of things that are negative instead of just giving Varian kudos, but there are...
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Varian is one of the best vendors that I have ever worked with. Their folks on the frontlines and...
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Varian doesn't nickel-and-dime us. But they are not going to give anything away for free either.
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Varian does charge for little things. We didn't purchase certain things as extras because they were...
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In the past, the process of installing something with Varian was smooth. There were no hiccups or...
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I wish we could have a bit more training from Varian and that they would come out and stay longer....
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The product connects to our EHR, and it does so well.
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On the home page of the product, we can set up tabs with all the different areas of ARIA that we can...
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It would be great if the product made a patient note pop up when we are finished treating the...
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The vendor has a vision for the equipment. However, the software could probably be a little better.
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Sometimes the vendor will send out a letter, but the service engineers are not proactive on things....
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I wish we had more direct access to some of Varian’s executives. It takes a while to get through to...
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Our satisfaction with the product could go up since we are going to upgrade to a new software...
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Varian’s radiation oncology product is stronger than their medical oncology product. The radiation...
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I would characterize our relationship with the vendor as historically very difficult. More recently,...
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The most recent upgrade has some minor issues. For example, the Chart QA function doesn't...
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ARIA works well, especially for those organizations who are operating in an all-Varian environment...
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I would like to see an easier way to have quick summary reports that show dates of patient...
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The bulk of the product is working well. The processes of tracking and delivering doses and plans...
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Varian is pretty good about charging us for the things that they sell us.
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The solution's biggest strengths are its imaging components, recording and verification systems, and...
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There are a couple of areas in the system that need attention. A great example of that is the way...
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Varian is constantly releasing new things that we can purchase. Their service is proactive, but that...
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We like the way that the product integrates with our other systems. The product's biggest selling...
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We would like to see the product's speed and agility improve. There are other vendors in the market...
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The product's integration abilities could improve. Varian has a mobile product for physicians, but...
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I would absolutely buy the system again. It is tied into the machines, and since we have Varian...
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I don't interact with the support people very much. Based on what others have said, the support...
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Varian doesn’t have ongoing forums like some of our other vendors do. I wasn't here for training,...
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The system is much better than it has been in the past. When the product was early, there were some...
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We have a very good relationship with the vendor. They are responsive and take care of our needs...
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The system's biggest strength is its stability. With how rigid the system is, it makes us follow a...
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The system is slow. We have some latency issues with it, but those have to do with the size of the...
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We like the reporting tools that the solution has and the ease of being able to go in and create...
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We have a few vendors that make up our overall oncology IT offering, but on the radiation therapy...
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ARIA is specifically designed for radiation oncology. The system has a mini EMR built into it. The...
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We have had ARIA integrated with our EMR, so all of the documentation winds up going into our EMR...
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The vendor's hardware implementation team was really good. Their software team is still trying to...
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Varian has never been focused on software, and now that they are under Siemens, who also has never...
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The solution is not user friendly, and it is clunky for the clinicians. It is slow and does not...
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I would say that we are stuck with Varian's software because we have their equipment. We use to use...
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The ARIA software is incredibly expensive, and what Varian charges for their service contact is a...
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The service from Varian is great. The service people are very knowledgeable, and they have expertise...
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I really like the system. It is a stellar product. I like the modern technology that Varian offers....
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We had trouble with an update, but Varian must have straightened that out because the next update...
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Varian’s training is really good. They are pretty thorough, and people seem to get quite a bit from...
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There is always room for improvement, but the system works amazingly well compared to other systems...
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The ARIA platform is probably the most complicated system I have, but it operates better than other...
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Varian is pretty much a leader in terms of new technology.
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The quality of support from Varian is going up. Ever since COVID-19, there has been a big uptick in...
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Sometimes we pick up on a quirk in the version we are on, and then that quirk is fixed in the next...
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We had problems with a certain interface. Whenever the staff made changes, a message would go across...
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Varian is very much based on pay. When we were negotiating our service agreement, I was impressed...
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We have done a good job of building a contract and relationship with the vendor. We find the vendor...
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The implementations and upgrades for the system are usually lengthy. Once they get organized, they...
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Varian is one of the only players in this space, so they have a lot of clients and tend to be busy....
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Varian is focused on working well with our EMR and keeping up with the patients that we serve in our...
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The vendor had some calculation software for treatment plans that we had to replace because it just...
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If an organization is putting in new accelerators, Varian's system is one of the only available...
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