Veradigm Payerpath Clearinghouse Commentary
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Subject Expert
Dustin Cragun
VP of Revenue Cycle Research
Commentary Summary
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User Commentary
Product, Value
I would buy Veradigm's system again if I could buy it by itself. I don't know whether we need to...
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Relationship, Product
Veradigm's reports and insights are not that valuable to me. The vendor has reports, but they don't...
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Culture, Value
In terms of charges, the clearinghouse solution is still charged per click, per page, per text...
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Operations
The solution's upgrades are automatic, and we don't have any control over them. The upgrades are...
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Relationship, Product
Veradigm is so segmented, and that is a challenge. Also, Veradigm struggled when another vendor had...
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Product
I don't know of anything simple and intuitive these days, but Veradigm's solution is complex. I...
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Operations, Product
Veradigm Payerpath Clearinghouse is easy to use. As far as learning to post goes, the process is...
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Loyalty, Product
I'm so unhappy with Veradigm's system. Someone else picked it, and I would have never picked it...
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Operations
Veradigm has definitely not kept their promises, not even with our training. With the...
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Relationship
Veradigm’s help takes a long time. On any support calls, the support people answer me right away and...
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Value
Veradigm charges us for every single thing. The product is very expensive. Additionally, Veradigm...
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Product
Veradigm offers a practice performance platform through their clearinghouse solution that is...
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Product
The system’s reporting tools aren’t robust enough to allow us to create subscription plans and get...
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Product
Most of the system’s reports are basic and necessary, so the system is doing its job. I haven’t...
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Operations
Our staff members didn't receive training during our go-live for the system. Usually, the vendor...
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Culture, Operations, Product
The system isn't a great product, but it does what the vendor said it would do. It isn't an easy...
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Culture, Product
The invoicing is awful to balance. The support seems nonexistent. The system is really lacking...
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