Verisma Release of Information Commentary
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Subject Expert
Jaren Day
Research Director
Commentary Summary
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User Commentary
Services, Value
Verisma has gotten better in the last few years. The past five years have been transformational....
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Relationship, Operations, Services
Whenever we reach out to Verisma with issues, they are always up for the challenge. We had an issue...
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Operations, Services
The top highlight with Verisma is that they are transparent. They offer a quality reporting...
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Services
If we have a question or want to know the timing or the status of a request, Verisma is very...
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Relationship, Operations
We have no issues with Verisma, and that is good. We have no complaints. I haven't heard anything...
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Value
The price of Verisma's services is reasonable. I don't think we have an issue with them charging for...
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Services, Value
As our organization added campuses, Verisma said they were prepared, but they were not. Therefore,...
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Services
We do have a lot of analytics with Verisma, but there is so much that we drown in it. Since we got...
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Relationship
We meet with Verisma regularly to go over our stats and see where we need their help. When we need...
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Relationship, Services
We expect a lot from Verisma, but they really do exceed our expectations. We stretch them and ask...
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Loyalty
We have used Verisma for a long time. I don't know that I have had any other firm for this long. We...
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Relationship
I would tell others that Verisma’s services are excellent and that the turnaround time meets our...
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Relationship
I hear from the higher-ups at the company, and that isn't normal for most of my firms. They check in...
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Relationship, Services
Verisma’s service works well for our team, and everything is available. We are happy. There is an...
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Relationship
Things have been going really great over the last couple of years, but the biggest thing about...
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Relationship
Verisma is receptive to ideas and suggestions. Verisma works with us very closely. We have meetings...
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Relationship
Some of Verisma’s staff members are better than others. Whenever I reach out, they respond right...
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Services
We haven't had problems integrating Verisma's technology. It works effectively. We haven't had many...
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Services
Verisma could improve the software for looking up requests. It works, but I don't love it. I only...
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Services
Verisma could provide some more relevant, in-depth education in the area of release of information....
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Relationship, Services
The Verisma Request App (VRA) is good, but I wish the software they use to store requests were a...
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Services
Because of our location, one of our big things is being able to present things in multiple languages...
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Relationship
Whenever we have problems with the solution, Verisma approaches them with full force, including...
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Services
When we worked with Verisma at the beginning, they did not consistently exceed our expectations....
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Operations
The Verisma implementation team was a really good team overall. They had some very strong points. We...
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Loyalty
When we considered release of information solutions, Verisma was the one that came out ahead with...
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Services, Value
Our EHR does integrate with the Verisma solution, but there are some things that I wish worked...
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Operations, Services
We had expectations of Verisma being the subject matter expert in bringing the laws to the table,...
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Value
Verisma charges us for requests that get rejected. When they get a request and don’t have everything...
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Relationship
The quality of Verisma’s work is very good. There are bumps every once in a while, but for the most...
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Value
Verisma sometimes charges for more than we would expect. We have a release-per-record rate, and...
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Loyalty, Operations, Value
If a peer or friend asked me about Verisma, I would tell that person that we have had a mediocre...
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Services
Verisma and our EMR are not connected. Verisma has a platform, and their old version is called VRM....
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Relationship
Verisma is wonderful. Their service people are fantastic, friendly, and helpful. I can't say enough...
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Relationship
Verisma releases a lot of records for our organization, and I have only heard of one time when we...
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Relationship
Verisma always strives to bring better solutions and automated solutions. Verisma works with us to...
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Relationship, Operations
We sometimes have to remind the Verisma consultants to work on specific work queues and complete...
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Relationship, Operations
We have been extremely happy with Verisma. We don't have to babysit them. They are great, and there...
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Relationship, Services
Verisma lets us know of any new, available technologies. They are also very easy to work with if...
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Relationship, Operations
The ease of our organization implementing and working with Verisma and creating new EMR integration...
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Relationship, Value
If someone was looking to work with Verisma, I would tell them to just make sure that Verisma's...
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Services
If we have to open a ticket with Verisma's help desk or deal with their IT department, sometimes...
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Relationship
Verisma is a true partner. They feel like part of our organization.
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Relationship
The thing that most stands out about Verisma is their people. Their team is just awesome from the...
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Services
There have been a couple of times I have had to get involved when a requester hasn't gotten exactly...
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Relationship
Verisma has been our release of information firm for the enterprise for many years. They are a firm...
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Relationship
We have a critical partnership with Verisma. It is a difficult function to cover for an organization...
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Relationship
Overall, I'm very happy with the Verisma team and their responsiveness. They have been easy to work...
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Relationship, Services
Verisma’s ability to ingest requests was groundbreaking when we first started with them. The...
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Relationship
Verisma sets the rates that we charge. We have put that in their hands as the release of information...
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