Home chevron icon Services & Consulting chevron icon HIM Services chevron icon Release of Information

Verisma Release of Information
Filtered view: All

Subject Expert
Mac Boyter
Research Director
KLAS Research Director - Mac Boyter
 
 View Product Scores
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Release of Information 2021: Differentiating Firms in a High-Satisfaction Market
Release of Information 2021:
Differentiating Firms in a High-Satisfaction Market
March 2021
View Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by
Director

Verisma has fabulous customer service, and we get great responses from Verisma's staff. They are...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Like most firms in the release of information space, Verisma struggles with customer service. Their...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The third parties generally work out pretty well, but a few of them want to circumvent the law in...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Because the software has AI for reading requests and things of that nature, the firm has a higher...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Verisma is very quick with turnaround time. They are very helpful with any type of need or question...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The firm avoids charging for every little thing. The costs are pretty black and white. That makes...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

When we first went live with Verisma during COVID, our primary need was to put up an option for...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

When we were initially looking for a firm, we found that everyone we talked to had nothing but good...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Verisma is very quick to get involved at the top level and to bring in their C-level folks or a VP....

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Verisma has caught a lot of potential errors. We are definitely getting our money’s worth with...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Verisma takes us into consideration more than another firm we work with. Verisma's business model...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We have been working with Verisma long enough for me to feel that they are delivering the value that...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Verisma built an online request application that I can point our patients to, and that application...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Even though we have a fairly stable team that works for our site, there are occasions when the team...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Occasionally, third parties call us directly to complain that they have trouble getting through to...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have had experience with different vendors and firms over the years. After talking to some of my...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We made a mutual decision with Verisma about where Verisma’s staff would work, and we made the...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Verisma needs to offer a little more assistance. It seems like when I need something right away, it...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Sometimes, I don't get things done the way I want, and sometimes, Verisma's system isn't fast enough...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would like it if Verisma came on-site more. My staff has to be involved more if Verisma is not...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Verisma does their best to avoid nickel-and-diming. They have done a wonderful job helping us with a...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Just like everyone, Verisma had some staffing issues with COVID-19, but they have been working...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The shared model makes it easy to get our money's worth. The shared model is where our staff...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Verisma understands our pain points, and Verisma has been helping us with fixing a problem that we...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We do summits and have user groups with Verisma. I am impressed. They have new ideas, and I want to...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

This may be impatience on my part, but Verisma's bandwidth to bring everybody on to new technology...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We have access to the IT team and can reach out to a regional manager immediately. That contact is helpful....

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Verisma's costs are pretty good. We always negotiate, and they are pretty good about that. If they...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor offers a lot of seminars to us, and I can tell those people are very knowledgeable about...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The management conducts scheduled meetings on a regular basis. That is really helpful. We always...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We talk to our peers. I have already recommended Verisma to other hospitals. I tell them about how I...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The team that is on-site is really awesome. They are like my own staff. I forget that Verisma is a...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

As much as I like the vendor, they are very expensive. The pricing is industry standard. Verisma's...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I find the vendor's educational webinars very informative and helpful. The vendor allows for...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
View All Articles
Related Articles
Article
KLAS article icon
What are Release of Information Services?
12 July 18    |   Hayden Young
Where is the release of information IT market headed? What innovative changes are being made? Which vendors are exceeding expectations?



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​