Verisma Release of Information
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Mac Boyter
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User Commentary

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Director

Verisma has fabulous customer service, and we get great responses from Verisma's staff. They are...

Jun 2022
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Director

Like most firms in the release of information space, Verisma struggles with customer service. Their...

Jun 2022
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Director

The third parties generally work out pretty well, but a few of them want to circumvent the law in...

Jun 2022
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Director

Because the software has AI for reading requests and things of that nature, the firm has a higher...

Jun 2022
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Director

Verisma is very quick with turnaround time. They are very helpful with any type of need or question...

Jun 2022
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Director

The firm avoids charging for every little thing. The costs are pretty black and white. That makes...

Jun 2022
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Director

When we first went live with Verisma during COVID, our primary need was to put up an option for...

Jun 2022
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Director

When we were initially looking for a firm, we found that everyone we talked to had nothing but good...

Jun 2022
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Director

Verisma is very quick to get involved at the top level and to bring in their C-level folks or a VP....

Jun 2022
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Director

Verisma has caught a lot of potential errors. We are definitely getting our money’s worth with...

Jun 2022
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Director

Verisma takes us into consideration more than another firm we work with. Verisma's business model...

May 2022
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VP/Other Executive

We have been working with Verisma long enough for me to feel that they are delivering the value that...

May 2022
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Manager

Verisma built an online request application that I can point our patients to, and that application...

May 2022
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Manager

Even though we have a fairly stable team that works for our site, there are occasions when the team...

May 2022
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Manager

Occasionally, third parties call us directly to complain that they have trouble getting through to...

May 2022
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Manager

We have had experience with different vendors and firms over the years. After talking to some of my...

May 2022
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Manager

We made a mutual decision with Verisma about where Verisma’s staff would work, and we made the...

May 2022
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Manager

Verisma needs to offer a little more assistance. It seems like when I need something right away, it...

May 2022
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Manager

Sometimes, I don't get things done the way I want, and sometimes, Verisma's system isn't fast enough...

May 2022
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Manager

I would like it if Verisma came on-site more. My staff has to be involved more if Verisma is not...

May 2022
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Director

Verisma does their best to avoid nickel-and-diming. They have done a wonderful job helping us with a...

May 2022
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Director

Just like everyone, Verisma had some staffing issues with COVID-19, but they have been working...

May 2022
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Director

The shared model makes it easy to get our money's worth. The shared model is where our staff...

May 2022
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Director

Verisma understands our pain points, and Verisma has been helping us with fixing a problem that we...

May 2022
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Director

We do summits and have user groups with Verisma. I am impressed. They have new ideas, and I want to...

May 2022
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Director

This may be impatience on my part, but Verisma's bandwidth to bring everybody on to new technology...

May 2022
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Director

We have access to the IT team and can reach out to a regional manager immediately. That contact is helpful....

May 2022
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Manager

Verisma's costs are pretty good. We always negotiate, and they are pretty good about that. If they...

Aug 2021
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Manager

The vendor offers a lot of seminars to us, and I can tell those people are very knowledgeable about...

Aug 2021
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Manager

The management conducts scheduled meetings on a regular basis. That is really helpful. We always...

Aug 2021
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Manager

We talk to our peers. I have already recommended Verisma to other hospitals. I tell them about how I...

Aug 2021
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Director

The team that is on-site is really awesome. They are like my own staff. I forget that Verisma is a...

Aug 2021
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Director

As much as I like the vendor, they are very expensive. The pricing is industry standard. Verisma's...

Aug 2021
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Director

I find the vendor's educational webinars very informative and helpful. The vendor allows for...

Aug 2021
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