Verisma Release of Information Commentary
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Jaren Day
Research Director
KLAS Research Director - Jaren Day
 
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User Commentary

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Manager

Services, Value

As our organization added campuses, Verisma said they were prepared, but they were not. Therefore,...

Feb 2025
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VP/Other Executive

Services

We do have a lot of analytics with Verisma, but there is so much that we drown in it. Since we got...

Jan 2025
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VP/Other Executive

Relationship

We meet with Verisma regularly to go over our stats and see where we need their help. When we need...

Jan 2025
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VP/Other Executive

Relationship, Services

We expect a lot from Verisma, but they really do exceed our expectations. We stretch them and ask...

Jan 2025
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Director

Loyalty

We have used Verisma for a long time. I don't know that I have had any other firm for this long. We...

Jan 2025
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Director

Relationship

I would tell others that Verisma’s services are excellent and that the turnaround time meets our...

Jan 2025
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Director

Relationship

I hear from the higher-ups at the company, and that isn't normal for most of my firms. They check in...

Jan 2025
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Director

Relationship, Services

Verisma’s service works well for our team, and everything is available. We are happy. There is an...

Jan 2025
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Director

Relationship

Things have been going really great over the last couple of years, but the biggest thing about...

Jan 2025
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Director

Relationship

Verisma is receptive to ideas and suggestions. Verisma works with us very closely. We have meetings...

Jan 2025
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Director

Relationship

Some of Verisma’s staff members are better than others. Whenever I reach out, they respond right...

Dec 2024
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Director

Services

We haven't had problems integrating Verisma's technology. It works effectively. We haven't had many...

Dec 2024
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Director

Services

Verisma could improve the software for looking up requests. It works, but I don't love it. I only...

Dec 2024
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Director

Services

Verisma could provide some more relevant, in-depth education in the area of release of information....

Dec 2024
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Director

Relationship, Services

The Verisma Request App (VRA) is good, but I wish the software they use to store requests were a...

Dec 2024
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Director

Services

Because of our location, one of our big things is being able to present things in multiple languages...

Nov 2024
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Director

Relationship

Whenever we have problems with the solution, Verisma approaches them with full force, including...

Nov 2024
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Director

Services

When we worked with Verisma at the beginning, they did not consistently exceed our expectations....

Nov 2024
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Director

Operations

The Verisma implementation team was a really good team overall. They had some very strong points. We...

Nov 2024
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Director

Loyalty

When we considered release of information solutions, Verisma was the one that came out ahead with...

Nov 2024
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Director

Services, Value

Our EHR does integrate with the Verisma solution, but there are some things that I wish worked...

Nov 2024
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Director

Operations, Services

We had expectations of Verisma being the subject matter expert in bringing the laws to the table,...

Nov 2024
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Director

Value

Verisma charges us for requests that get rejected. When they get a request and don’t have everything...

Nov 2024
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Director

Relationship

The quality of Verisma’s work is very good. There are bumps every once in a while, but for the most...

Nov 2024
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VP/Other Executive

Value

Verisma sometimes charges for more than we would expect. We have a release-per-record rate, and...

Nov 2024
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VP/Other Executive

Loyalty, Operations, Value

If a peer or friend asked me about Verisma, I would tell that person that we have had a mediocre...

Nov 2024
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Director

Services

Verisma and our EMR are not connected. Verisma has a platform, and their old version is called VRM....

Nov 2024
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Director

Relationship

Verisma is wonderful. Their service people are fantastic, friendly, and helpful. I can't say enough...

Nov 2024
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Director

Relationship

Verisma releases a lot of records for our organization, and I have only heard of one time when we...

Nov 2024
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Director

Relationship

Verisma always strives to bring better solutions and automated solutions. Verisma works with us to...

Nov 2024
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Director

Relationship, Operations

We sometimes have to remind the Verisma consultants to work on specific work queues and complete...

Nov 2024
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Director

Relationship, Operations

We have been extremely happy with Verisma. We don't have to babysit them. They are great, and there...

Nov 2024
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Director

Relationship, Services

Verisma lets us know of any new, available technologies. They are also very easy to work with if...

Nov 2024
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Director

Relationship, Operations

The ease of our organization implementing and working with Verisma and creating new EMR integration...

Nov 2024
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Director

Relationship, Value

If someone was looking to work with Verisma, I would tell them to just make sure that Verisma's...

Nov 2024
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Director

Services

If we have to open a ticket with Verisma's help desk or deal with their IT department, sometimes...

Nov 2024
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Director

Relationship

Verisma is a true partner. They feel like part of our organization.

Nov 2024
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Director

Relationship

The thing that most stands out about Verisma is their people. Their team is just awesome from the...

Sep 2024
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Director

Services

There have been a couple of times I have had to get involved when a requester hasn't gotten exactly...

Sep 2024
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VP/Other Executive

Relationship

Verisma has been our release of information firm for the enterprise for many years. They are a firm...

Aug 2024
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VP/Other Executive

Relationship

We have a critical partnership with Verisma. It is a difficult function to cover for an organization...

Aug 2024
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VP/Other Executive

Relationship

Overall, I'm very happy with the Verisma team and their responsiveness. They have been easy to work...

Aug 2024
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VP/Other Executive

Relationship, Services

Verisma’s ability to ingest requests was groundbreaking when we first started with them. The...

Aug 2024
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VP/Other Executive

Relationship

Verisma sets the rates that we charge. We have put that in their hands as the release of information...

Aug 2024
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VP/Other Executive

Services, Value

Our experience with Verisma has not been great. The cost-sharing model isn't what it was sold as; it...

Mar 2024
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