Cybersecurity Is Critical in Today's Environment
Verisma Release of Information
Filtered view: All
Subject Expert
Mac Boyter
Research Director
Commentary Summary
User Commentary
Manager
Verisma's costs are pretty good. We always negotiate, and they are pretty good about that. If they...
Login or Create an Account to see details.
Manager
The vendor offers a lot of seminars to us, and I can tell those people are very knowledgeable about...
Login or Create an Account to see details.
Manager
The management conducts scheduled meetings on a regular basis. That is really helpful. We always...
Login or Create an Account to see details.
Manager
We talk to our peers. I have already recommended Verisma to other hospitals. I tell them about how I...
Login or Create an Account to see details.
Director
The team that is on-site is really awesome. They are like my own staff. I forget that Verisma is a...
Login or Create an Account to see details.
Director
As much as I like the vendor, they are very expensive. The pricing is industry standard. Verisma's...
Login or Create an Account to see details.
Director
I find the vendor's educational webinars very informative and helpful. The vendor allows for...
Login or Create an Account to see details.
Director
When we chose Verisma, we were looking for a vendor partner to work with. The choice to go with them...
Login or Create an Account to see details.
Director
Verisma has brought their tools to the table. They have their own software that they input all of...
Login or Create an Account to see details.
Director
Verisma has different technology to look for more of a second-level review. They are able to use...
Login or Create an Account to see details.
Director
We had to work through growing pains with Verisma’s implementation. However, I think that is all...
Login or Create an Account to see details.
Director
Verisma meets with us regularly. The on-site manager that we have is fantastic and really is well...
Login or Create an Account to see details.
Director
Verisma is a very good vendor to work with. They communicate well with me and bring me issues that...
Login or Create an Account to see details.
Director
Each person that I come in contact with at Verisma is very helpful and knowledgeable. I do not worry...
Login or Create an Account to see details.
Director
We have been using Versima for a long time. I have watched them grow tremendously. They do a very...
Login or Create an Account to see details.
Analyst/Coordinator
We absolutely love Verisma. Verisma corresponds with us very quickly if we have a question or a...
Login or Create an Account to see details.
Director
If Verisma wants to exceed my expectations, they could make their follow-up more timely. I have...
Login or Create an Account to see details.
Director
I could email Verisma's CEO and that person would respond. We have a good partnership. I love...
Login or Create an Account to see details.
Director
Verisma provides me with data to help me rate my staff member's compliance so that I can see where...
Login or Create an Account to see details.
Director
Verisma sends us spreadsheets that show the number of transactions that have been released. Before I...
Login or Create an Account to see details.
Director
Customer support is the strength of Verisma. They are really good at working with the client,...
Login or Create an Account to see details.
Director
The quality checks that Verisma does on our billables and their handling of the billing process are...
Login or Create an Account to see details.
Director
We have had a few little miscommunications when Verisma has worked with third-party requesters, so...
Login or Create an Account to see details.
Director
Technically, when the contract with Verisma was made, it was made so that eventually we wouldn’t...
Login or Create an Account to see details.
Director
I would choose Verisma again, but with a caveat. We started out with some wrong statistics, so we...
Login or Create an Account to see details.
Director
From a technology perspective, Verisma's products are very superior in terms of the release jacket,...
Login or Create an Account to see details.
Director
Verisma partners very well with us. One of the key components of our arrangement is that the Verisma...
Login or Create an Account to see details.
Director
We get some complaints now and then about Verisma's customer service when people are put on hold or...
Login or Create an Account to see details.
Director
We are happy with the staffing and the training that Verisma provides. There is consistency in the...
Login or Create an Account to see details.
Director
If I needed to reach out to Verisma's executives for any reason, I know that I could get a response....
Login or Create an Account to see details.
Director
We don't pay Verisma anything, so we get our money's worth. Verisma takes all of the money that they...
Login or Create an Account to see details.
Director
Verisma's service has gone up and down recently. They have been really focused on providing a good...
Login or Create an Account to see details.
Director
Verisma is completely automated. They don't use any paper. They are very up-to-date with...
Login or Create an Account to see details.
Director
The people in middle management and above do great work. However, the front-line folks are sometimes...
Login or Create an Account to see details.
Director
I wouldn’t say that Verisma consistently exceeds my expectations, but they meet them. Their...
Login or Create an Account to see details.
Director
I have dealt with other vendors, and what sets Verisma apart is their software and the level of...
Login or Create an Account to see details.
Director
I know some of the leadership at Verisma; it is a small business. They openly pick our brains, and...
Login or Create an Account to see details.
Director
One of Verisma’s challenges is that they are growing too fast. They are in high demand. People are...
Login or Create an Account to see details.
Director
Verisma does a lot of education about what their product can assist with, and that is what has...
Login or Create an Account to see details.
Director
COVID-19 gave Verisma an opportunity because a great part of Verisma’s workforce is not even...
Login or Create an Account to see details.
Director
We use a shared model. That allows us to always get the final say, and Verisma does their own...
Login or Create an Account to see details.
Director
Verisma was fantastic during the COVID-19 pandemic. We used their electronic requested information...
Login or Create an Account to see details.
Director
Verisma's turnaround time is good. If we need anything to get done, we just email our...
Login or Create an Account to see details.
Manager
At the beginning with Verisma, it was a little rough climbing the mountain, but when we look back,...
Login or Create an Account to see details.
Manager
Verisma had a summit that was very educational. It was very comfortable. We walked away feeling like...
Login or Create an Account to see details.
Manager
Verisma is very good at completing our turnaround time requests. I think we will continue to use...
Login or Create an Account to see details.
Manager
The management team is really helpful. Every time we have issues, the team assists us right away....
Login or Create an Account to see details.
Manager
Sometimes when a staff member goes on vacation, I want Verisma to proactively tell me what the...
Login or Create an Account to see details.
Manager
Things are going very well with Verisma. They have stepped up to the plate so much during the...
Login or Create an Account to see details.
Manager
There is always human error, and I do have to account for some breaches due to human error. So there...
Login or Create an Account to see details.
Manager
Verisma is showing us what advancements in technology they have for the future. They are an...
Login or Create an Account to see details.
Manager
If we ask Verisma for something, we get it. I couldn’t believe what we were able to do during the...
Login or Create an Account to see details.
Manager
All of Verisma’s staff members are very pleasant and professional. I have never really had any...
Login or Create an Account to see details.
Manager
It takes Verisma time to execute on things; not everything is done on the spot. But there is not...
Login or Create an Account to see details.
Manager
We can reach as high as Verisma’s president. He wouldn’t even think twice if we contacted him.
Login or Create an Account to see details.
Manager
Verisma works hard, and they do what they have to do. When it comes to money, there is never a...
Login or Create an Account to see details.
Manager
I have always recommended Verisma. They meet their contract within their service level agreement. If...
Login or Create an Account to see details.
Director
I think Verisma's service is pretty expensive. I am not aware of anyone that offers a better price,...
Login or Create an Account to see details.
Director
We are happy with Verisma’s service. They have a decent turnaround time. They prioritize...
Login or Create an Account to see details.
Director
Verisma is really good at getting stat requests out the door quickly for patient care and continuity...
Login or Create an Account to see details.
Director
Sometimes document requests for release aren’t fulfilled or documented in the system, so we don’t...
Login or Create an Account to see details.
Director
Verisma responded to COVID-19 by developing a program to assist all their customers, and that was...
Login or Create an Account to see details.
Director
Verisma is receptive to any questions that we have. They work with us, and they are constantly...
Login or Create an Account to see details.
Director
We are happy with Verisma. The most important reason that we are happy is that we can talk to the...
Login or Create an Account to see details.
Director
We needed something, and because of COVID-19, we couldn't get that thing, but we are working on that...
Login or Create an Account to see details.
Manager
Nothing much has changed with Verisma as a result of COVID-19. Verisma has always had some people...
Login or Create an Account to see details.
Manager
Verisma's processing time is between 2 and 10 days depending on whether something is wrong with the...
Login or Create an Account to see details.
Manager
Sometimes Verisma's wait time is a little long when we call. That is really our only issue.
Login or Create an Account to see details.
VP/Other Executive
The vendor has been an awesome partner. They have consistently exceeded our expectations. I rate the...
Login or Create an Account to see details.
VP/Other Executive
The vendor provides great support. They are very involved and always there to assist and help....
Login or Create an Account to see details.
VP/Other Executive
The vendor could improve their evaluations and transition plan. I wish we would have asked more...
Login or Create an Account to see details.
Manager
We have a lot invested in Verisma. They do a good job for us, but I wouldn’t say they have exceeded...
Login or Create an Account to see details.
Manager
Verisma doesn't ask for more money or break promises they made; they stick to the contract. They...
Login or Create an Account to see details.
Director
I can give Verisma the highest score for accuracy with the release of information. They are doing a...
Login or Create an Account to see details.
Director
Verisma has supported us through the COVID-19 crisis very well. We had problems with the telephone...
Login or Create an Account to see details.
Director
We will be renewing our contract with Verisma. I have worked with other vendors, and most release of...
Login or Create an Account to see details.
Director
There are different levels of strategic ability. There isn't a lot of strategy with the staff...
Login or Create an Account to see details.
Director
I hired Verisma based on the fact that they would work with me on the technology and enable certain...
Login or Create an Account to see details.
Director
With patients' requests for their records, it takes between 12 hours and 24 hours for them to...
Login or Create an Account to see details.
Director
We have so many billable requests that it doesn't cost us anything to use Verisma's services. We...
Login or Create an Account to see details.
Director
The quality of the staff is close to the top. The staff members do a good job, but in order for the...
Login or Create an Account to see details.
Featured Report
Preferences
Related Blogs
What are Release of Information Services?