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User Commentary
Relationship, Product
Invistics is responsive to our concerns, or they at least listen, but the actions don't always line...
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Operations
When we implemented Flowlytics, there wasn't a whole lot of end-user, real-life training. Overall,...
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Product
We have not even considered expanding our access to Flowlytics because it is not very intuitive for...
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Product
Flowlytics provides us with so much real data that we would not have had at our fingertips without a...
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Relationship
Invistics will let us know when there is an issue with data not crossing over, and they give us...
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Relationship
We are a smaller hospital, but the executives at Invistics have definitely engaged with us. They...
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Product
With Flowlytics, we have a more robust ability to see into risk and risky behaviors that we maybe...
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Culture
One of the great things I like about this product is that there is no charge per user. A lot of...
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Operations
The vendor’s intent is a train-the-trainer approach, which is perfectly acceptable. The vendor is...
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Culture
Some of the things that we were sold on were roughly in the planning stages. Those things eventually...
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Product
Flowlytics can be used in a myriad of different ways. If we want to run the system as...
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Relationship, Product
Any product manufacturer tries to come up with new innovative ways to do something with their...
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Relationship
The vendor has excellent customer service. They keep the majority of their timelines, and they...
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Relationship
The vendor finds things before I find them. Usually, we would find those things eventually because...
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Product
I can see how someone would look at this product and just get lost immediately, even though it is...
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Relationship
We have such a great working relationship with the vendor because of our long history. It isn't hard...
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Product
I don't trust the data coming from Flowlytics. I find statistical anomalies, which make it difficult...
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Product
Our people think that Invistics is not clear on what they need to give us. We are told that there...
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Product
We want everything to be interoperable, but we have issues with our EMR, our pumps, and our data. We...
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Product
On the anesthesia side, there are frequent instances of downtime, and there is a delay in getting...
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Product, Value
Overall, Flowlytics is not very user friendly. After using the system for quite some time, it sort...
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Relationship
I had an instance where I didn't get an answer from the support team despite multiple emails, and I...
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Relationship
I have no issue reaching out to Invistics’ CEO if I need to.
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Relationship, Product
The biggest thing I would say for future customers to do is make sure they have internal IT support...
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Relationship
I like that we have routine meetings and the ability to work with the vendor one-on-one offline. The...
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Relationship, Operations
I have always felt like Invistics hasn't left me high and dry. I feel that they make advancements,...
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Operations
The initial setup was a bit rough with the representative we had. We felt like the things we were...
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Relationship
At this point, I highly recommend Invistics. The new representative from Invistics that we have is...
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Relationship, Product
There have been so many improvements that have been going in great directions. Flowlytics has...
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Relationship, Product, Value
We have used Flowlytics to pinpoint areas where certain users are continually high on multiple...
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Product
We have a very comprehensive program, so Flowlytics is a piece of the larger puzzle of different...
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Loyalty, Relationship
We have had Flowlytics for a few years. I just don't know whether it has the analytics to do what we...
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Product, Value
We haven't had any real upcharges from Invistics. But if we wanted to add on certain features we...
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Product
Flowlytics has a functioning nursing module. The tool gives us some good visibility into nursing...
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Loyalty, Product
We want to see a functioning anesthesia module from Invistics so that we could look at diversion...
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Operations
I have dedicated team members that are in the system all the time, so they are able to navigate and...
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Relationship
We have had engagement at the executive levels of Invistics. Invistics has an account manager that...
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Relationship, Product, Value
I don't think that there is one perfect solution on the market. After talking to other organizations...
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Relationship, Product
Invistics isn't able to address all of our needs. Without the EHR data that we pass to the system,...
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Operations
The initial training that we received from Invistics was just a general overview. There is a wealth...
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Relationship, Product
If I were to talk to the vendor's executive team, I would tell them that they have a great product....
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Operations, Product
I wish that Flowlytics could summarize things a little better. It has a lot of data to sift through...
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Product, Value
The goal of Flowlytics is to make things more efficient and to capture things that we couldn't...
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Product
It is mainly our pharmacy that uses the system. It would be helpful if the vendor could put together...
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Product
I like the system's chain of custody for controlled substances, from what we order at a wholesaler...
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Relationship
The vendor is very engaged. I have spoken with their executives. Those executives make time for us...
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Product, Product
The product does everything, but we don't have the full integration yet with our PCA. We are still...
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Product, Product
The product gives us heatmap information so we can concentrate on certain areas or users. That...
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Relationship, Relationship
Flowlytics has gotten us to work more as a team, especially with external work.
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Product, Product
I would like a nurse-centric report to be sent from Flowlytics to the nursing users every 12 hours....
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Relationship, Relationship, Product, Product
Flowlytics works extremely well, but Invistics could work to ensure that the product can work and...
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Loyalty, Loyalty, Operations, Operations
We only implemented certain pieces of the solution because we knew that we would be changing EMR...
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Relationship, Relationship, Operations, Operations
We have been working for several months to get our EMR feed live, but the feed is still not live....
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Product, Product
It would be great if every tech-related thing worked perfectly. But we know that is not the case....
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Product, Product
All of the areas are very complex, and I think Invistics does the best they can. But I don't think...
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Loyalty, Loyalty
Invistics' product does a pretty good job of highlighting where things are risky, but the system...
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Product, Product
The workflow is pretty solid. I think Invistics has a good handle on the documentation. I think...
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Relationship
The vendor is good with post-implementation availability. The vendor’s people are available one on...
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Relationship, Product
Flowlytics has given us much more transparency than we used to have. Because of that transparency,...
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Product, Value
The software is not as user friendly as I want it to be. It is written from a programmer's...
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Loyalty, Relationship
I am pleased with Invistics’ responsiveness to our feedback and their willingness to take our ideas...
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Loyalty, Relationship
I want my investigation to be in one place, including documents, interviews, and questions....
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Product
The product consistently gets better over time. The vendor is very open when we have a concern. The...
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Relationship, Product
When we get an upgrade to fix certain issues or give us access to new tools, it tends to break...
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Product
Flowlytics doesn’t interface with our charting tool. I don't know whether that is Invistics’ fault...
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Product, Value
The tool hasn't helped us identify drug diversion activity specifically. It has helped us identify...
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