Sentri7 Infection Prevention Commentary
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Subject Expert
Jackson Tate
Research Director
Commentary Summary
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User Commentary
Loyalty, Product
It would be nice to have all of the feeds working with every level of Wolters Kluwer's service. That...
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Relationship
Wolter Kluwer is usually really responsive. When we call in for support, we get a technician who is...
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Product
I like the fact that Wolters Kluwer has incorporated some of our administration feeds and has...
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Relationship, Operations
Wolters Kluwer upgrades things in Sentri7 Infection Prevention, especially when there are new...
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Loyalty, Value
My disclaimer is that I don't really know what we spend on Sentri7 Infection Prevention, so I will...
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Relationship, Product
Sometimes, Wolters Kluwer needs to work out the kinks for new things. It can be a little tricky for...
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Relationship
I have to give Wolters Kluwer's support a lower rating in terms of timeliness because there have...
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Product
We are pleased with Sentri7 Infection Prevention. It is efficient for navigating our culture....
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Product
Sentri7 Infection Prevention can be challenging to navigate sometimes. It is tedious to have to go...
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Culture
I have called Wolters Kluwer a few times, and that hasn't been bad. The vendor's people fix things...
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Relationship, Operations
For the products we have on the platform, instead of Wolters Kluwer doing a lot of in-person, live,...
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Product
I would buy Sentri7 Infection Prevention again. The system's reportables list that generates for the...
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Product
Sentri7 Infection Prevention works with our EHR. That is fortunate for us because I don't think our...
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Loyalty, Product
I like that the product is easy to navigate. What makes it easy to navigate is that it has good...
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Relationship
Wolters Kluwer is very accessible. We switched EMRs because there were a lot of issues with the...
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Product
The only real negatives that we have come across with Sentri7 Infection Prevention are some...
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Operations
With Sentri7 Infection Prevention, we had a lot of training set up, but then we just completely got...
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Value
There are only a couple of people in the organization who use the product, but we can pretty much...
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Relationship, Product
Sometimes CDC and NHSN make changes. There is a current change where we have to generate and send a...
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Product, Value
The biggest thing with our EHR is that Sentri7 Infection Prevention allows us to get things out of...
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Operations, Product
Sometimes I have a hard time generating reports in Sentri7 Infection Prevention and getting things...
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Product
I like that Sentri7 Infection Prevention has a lot of information pulled together in one place. I...
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Loyalty
Sentri7 Infection Prevention is not part of our long-term plans. We switched to another vendor's...
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Product
For my day-to-day functionality, I like that I can change the rules in Sentri7 Infection Prevention...
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Product
The analytics feature of Sentri7 Infection Prevention needs to load faster. It is so slow, and...
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Loyalty, Product
Regarding integration, we had some issues on the healthcare epidemiology and stewardship sides....
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Relationship
With Wolters Kluwer, we have delays in getting communications and solutions back. Sometimes we reach...
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Operations
Training is offered often by Wolter Kluwer, and we are in good communication with them. The training...
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Operations, Product
I would tell someone who was looking into Sentri7 Infection Prevention that it is easy to learn the...
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Relationship, Operations
I have been very happy with the system. Wolters Kluwer is very supportive. They let us know about...
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Product
We would like to have more opportunities to talk about how different systems can cross over each...
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Product
The only thing that I would like to see changed in the system would be for it to have the ability to...
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Product
It is easy to gather data in Sentri7 Infection Prevention. There are some things on the system's...
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Product, Value
Some of the outcomes that I have seen from the system have been the validation of laboratory and...
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Product, Value
I love Sentri7 Infection Prevention. It is a time-saver. We use it for the clinic program for the...
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Relationship, Operations
Anytime Wolters Kluwer does anything, they train us. When we have questions, they train us. They are...
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Operations
Wolters Kluwer continues to offer us additions. We have added a couple of other things that have...
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Operations, Product
Sentri7 Infection Prevention is a plug-and-play system now. For end users, the ease of use is very...
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Product
Interoperability with the Sentri7 Infection Prevention tool requires some work in terms of...
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Culture, Relationship
Wolters Kluwer is honest and transparent about what they can and can't do, and they don't always...
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Product, Value
Sentri7 Infection Prevention is actually pretty good with tangible outcomes. It shows us where we...
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Culture, Product
Sentri7 Infection Prevention definitely works as promoted. It does what Wolters Kluwer says it is...
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Product
We have not leveraged Sentri7 Infection Prevention as well as I would like to because the program...
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Loyalty, Product
Making our clinical and infection prevention work from the pharmacy be done in a less on-site, shift...
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Operations, Product
The difficulty signing in, onboarding new staff members, and giving them access to the system...
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Product
Sentri7 Infection Prevention makes it really easy for us to report to NHSN. They do a really good...
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Product
No program is perfect, but there are things about Sentri7 Infection Prevention that are frustrating....
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Product
I would love it if we could have a single system across our many hospitals. Instead, we have...
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Culture, Relationship, Operations
Wolters Kluwer makes it very easy to implement things. They are very clear on what their...
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Culture, Value
When we ask Wolters Kluwer to add something in Sentri7 Infection Prevention, they have to look to...
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Product
There is a lot that Wolters Kluwer could add to the analytics side of Sentri7 Infection Prevention...
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Relationship
When I reach out to Wolters Kluwer, they will act on what we need right away, and sometimes they...
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Product
There is still a lot that I don't like in Sentri7 Infection Prevention, and there is still some...
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Operations
Wolters Kluwer has really good videos that they embed in their platform for training. Recently, we...
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Product
Sentri7 Infection Prevention is consistent and reliable. It is fairly simple to use, and it is...
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Product
I would like for there to be benchmark comparative data, like anonymous comparative data to similar...
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