Sentri7 Infection Prevention Commentary
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Jackson Tate
Research Director
KLAS Research Director - Jackson Tate
 
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User Commentary

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Director

Product, Value

Sentri7 Infection Prevention is an easy-to-use software product that improves patient care and...

May 2024
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Director

Product

We would like there to be an easier way for the system to interface with NHSN. That is a CDC...

May 2024
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Nurse

Product

I like the fact that I can do all the work that I am required to do in Sentri7 Infection Prevention....

Apr 2024
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Nurse

Product

One improvement I would like to see with Sentri7 Infection Prevention is the ability to enter...

Apr 2024
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Analyst/Coordinator

Operations

The vendor has very good training, so I would say Wolters Kluwer is proactive in training when they...

Mar 2024
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Analyst/Coordinator

Product

I like the notifiable conditions. Sometimes the date is defaulted to. Things are a little lengthy....

Mar 2024
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Director

Relationship

Wolters Kluwer and our representative from them are extremely great to work with. They are...

Mar 2024
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Director

Product

In the system, we can quickly scan through cultures, go to notifiable conditions, and get reports...

Mar 2024
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Director

Operations, Product

Sometimes, when we pull data from the system, we almost get too much information. I sometimes find...

Mar 2024
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Manager

Product

I would like to see Sentri7 Infection Prevention have rural logic enhancements and give us the...

Mar 2024
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Manager

Loyalty, Product

Sentri7 Infection Prevention’s strength is real-time data collection, and I like being able to...

Mar 2024
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Director

Product, Value

There are some additional features that are higher-tier paid-for options that I would love to have...

Feb 2024
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Director

Relationship

Wolters Kluwer is doing what they have been asked to do. Their support is actually really good. I...

Feb 2024
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Director

Product

The ease of use for the end user is one of the biggest strengths of the product. Familiarity makes...

Feb 2024
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Director

Product

It would be nice if we were able to see in the system when antibiotics were administered or when a...

Feb 2024
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Director

Relationship, Value

I love Sentri7 Infection Prevention, and I love the people who work for Wolters Kluwer. They are...

Feb 2024
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Analyst/Coordinator

Product

There are some features that I wished the product had. When I am trying to do procedures and send...

Jan 2024
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Analyst/Coordinator

Product

Some strengths of the system that come to mind with Sentri7 Infection Prevention are the...

Jan 2024
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Analyst/Coordinator

Product

The compatibility of Sentri7 Infection Prevention with our medical record, for as much of it that is...

Jan 2024
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Analyst/Coordinator

Product

There is an opportunity to improve in making sure all of the data is able to transfer from our...

Jan 2024
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Analyst/Coordinator

Product

The way we are able to do our reporting within the system, like the reportable disease piece, is...

Jan 2024
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Analyst/Coordinator

Relationship

The vendor has set up a regular call with all of our people who use Sentri7 Infection Prevention to...

Jan 2024
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Analyst/Coordinator

Operations

When we first implemented the system, I felt a little blind to the implementation or upgrade...

Jan 2024
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Analyst/Coordinator

Product

I love that Wolters Kluwer has added a feature that shoots off fireworks on the screen, like a...

Jan 2024
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Nurse

Relationship

The support at Wolters Kluwer is great. Anytime I call, the support team is Johnny-on-the-spot. I...

Jan 2024
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Analyst/Coordinator

Relationship

In terms of the vendor's vision for their product, I constantly get emails about what they are...

Jan 2024
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Director

Relationship

This year, I have been happier with Wolters Kluwer’s service and helpfulness. They have been good...

Jan 2024
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Director

Operations

The original implementation was challenging. We did some of the training sessions. I think some of...

Jan 2024
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Director

Loyalty

I think the pharmacy is very happy with what Wolters Kluwer has. We are working on something that I...

Jan 2024
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Director

Product

I wouldn’t buy Sentri7 Infection Prevention again because it is more focused on pharmacy things than...

Jan 2024
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Manager

Product

I am in a very small facility, so some of the product's features aren't as relevant for me as they...

Dec 2023
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Manager

Relationship

The vendor's support has been pretty good. We meet regularly with the vendor's support folks, and...

Dec 2023
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Manager

Relationship, Product, Value

The vendor has done a lot of work to assist us with some things, and that has been great. It has...

Dec 2023
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Manager

Product

The system pulls from our radiology system, lab information system, and registration information...

Dec 2023
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Manager

Loyalty, Product

The system doesn't fit with long-term care. It would be very helpful if the system had a module for...

Dec 2023
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Analyst/Coordinator

Product, Value

Sentri7 Infection Prevention is a wonderful product. Instead of going right into my EHR for...

Nov 2023
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Analyst/Coordinator

Product

Sentri7 Infection Prevention is usually pretty quick. The system is fabulous. I don't have any...

Nov 2023
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Analyst/Coordinator

Culture, Relationship

I don't think that the vendor has promised us anything that they haven't been able to deliver. The...

Nov 2023
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Analyst/Coordinator

Product

Our previous solution was a little more customizable to our needs than Sentri7 Infection Prevention....

Oct 2023
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Analyst/Coordinator

Product

In Sentri7 Infection Prevention, we go to the organism surveillance piece separately from the...

Oct 2023
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Analyst/Coordinator

Loyalty, Product

We started with this solution over a year ago, and we still don't have all the mapping completed to...

Oct 2023
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Analyst/Coordinator

Product

Sentri7 Infection Prevention is definitely an improvement over having to manually enter all the lab...

Oct 2023
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Analyst/Coordinator

Loyalty, Product

I think that the product has the potential to help us with some outcomes, but right now, it is not...

Oct 2023
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Analyst/Coordinator

Operations

The product implementation could have been a little more tailored to the team's bandwidth and the...

Oct 2023
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Manager

Relationship, Product

In part of the product, some classification scores are listed out of order, and that leaves too much...

Oct 2023
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Manager

Product

What the product does well is it is able to create documents to send to the health department and to...

Oct 2023
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Manager

Operations

Wolters Kluwer really hasn't done any training recently. I did call the support team for something,...

Oct 2023
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Analyst/Coordinator

Relationship, Product

The product requires maintenance and continuous feedback. The most difficult point is making the...

Sep 2023
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Analyst/Coordinator

Relationship, Product

Whenever we reach out to the phone or internet support team because we have a concern about the...

Sep 2023
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Analyst/Coordinator

Value

I may not feel like Sentri7 Infection Prevention is the perfect product, but there aren't a whole...

Sep 2023
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Director

Loyalty, Product, Value

The things that Wolters Kluwer has built in the system have allowed us to save several hours a day...

Aug 2023
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Director

Product

The system has a standard dashboard option where they build dashboards and keep them upgraded. We...

Aug 2023
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Director

Product

We can't think of anything about the system that we aren't pleased with. We would like to be able to...

Aug 2023
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Director

Operations

We have been extremely happy with the vendor's implementation team. We had to completely switch some...

Aug 2023
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Director

Relationship

Walters Kluwer is trying really hard to upgrade. They reach out quickly every time they have...

Aug 2023
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Director

Culture, Relationship

I get emails from the vendor telling me about when the system is going to be down and those kinds of...

Aug 2023
||
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Director

Relationship

I really appreciate the vendor’s customer support. The vendor has been awesome and has participated...

Aug 2023
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Director

Product

Wolters Kluwer’s stuff is a little outdated, and I think it could be a little cleaner too. We do a...

Aug 2023
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Director

Product

Once we figure out where to click for Sentri7 Infection Prevention, I think the system is pretty straightforward....

Aug 2023
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Director

Operations

The vendor is working really hard and reaching out for training. I have used some of the video...

Aug 2023
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Manager

Relationship

Wolters Kluwer is really good about letting us know when they have an update. That makes my job a...

Aug 2023
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Manager

Value

If the vendor makes a change, the charge is included in the monthly or yearly payment that we make...

Aug 2023
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Manager

Operations

The initial training was really good. I don't want to say Wolters Kluwer is bad with ongoing...

Aug 2023
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Manager

Relationship

We have had good success with Wolters Kluwer’s customer service department. When we were having...

Aug 2023
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Manager

Product

We have some glitches with Sentri7 Infection Prevention every so often, but I think the problem is...

Aug 2023
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Manager

Relationship

Wolters Kluwer is a big company, but they are very personable. They make sure to sit down in...

Aug 2023
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Manager

Relationship

When I was able to identify an issue and reach out to the vendor about it, they did everything on...

Aug 2023
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Manager

Operations

One of the things we have been working on that has been a little challenging is using the product to...

Aug 2023
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Manager

Relationship

Wolters Kluwer is working on something to give providers access to live antibiograms. The vendor is...

Aug 2023
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Manager

Relationship

Wolters Kluwer always answers pretty quickly. I can email them with a simple question, and I usually...

Aug 2023
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Manager

Product

We use the Sentri7 Infection Prevention control piece for specific processes, and we are responsible...

Aug 2023
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Director

Relationship

The vendor’s customer service is probably the most impressive thing to me because if I have a...

Aug 2023
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Director

Product

Sometimes I want to search for the incidents of different types of organisms that aren't already...

Aug 2023
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Director

Operations

I would tell a friend that the product is intuitive, and the customer service and training are exemplary....

Aug 2023
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Manager

Loyalty, Product

I keep asking the vendor when they will upgrade the pneumonia and ventilator-associate event options...

Jul 2023
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Manager

Culture, Product, Value

Recently, we did an upgrade that added some functionality to our use of the system. We had to add...

Jul 2023
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Manager

Loyalty

I doubt the vendor's general ability to run different documents compared to other IP surveillance...

Jul 2023
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Manager

Product

The product doesn't meet everything that we need from an IP surveillance system. I have used the...

Jul 2023
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Director

Product

We have a dashboard where we get our initial look at cultures. The dashboard can be very...

Jul 2023
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Director

Relationship

We used to have a contact from Wolters Kluwer, but they got a promotion. Our previous contact was...

Jul 2023
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Director

Value

We have recommended Sentri7 Infection Prevention basically because of the cost. The system is very...

Jul 2023
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Director

Relationship, Operations

Wolters Kluwer worked really hard with us. The most difficult part for any vendor is the fact that...

Jul 2023
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Director

Product

If I could change anything about the system, it would be the speed that it loads at. We would really...

Jul 2023
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Director

Loyalty

I like the entire suite that Wolters Kluwer has available. It has addressed a lot of the issues that...

Jul 2023
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Nurse

Relationship, Operations

When we brought on the system, the vendor had a dedicated person who came and sat with us, and they...

Jun 2023
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Nurse

Product

Sentri7 Infection Prevention can't do a lot of things in terms of our surveillance data for central...

Jun 2023
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Nurse

Relationship

The vendor does what we ask them to do. However, I don't think that they have delivered anything...

Jun 2023
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