Sentri7 Infection Prevention Commentary
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Jackson Tate
Research Director
KLAS Research Director - Jackson Tate
 
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Director

Loyalty, Product

It would be nice to have all of the feeds working with every level of Wolters Kluwer's service. That...

Apr 2025
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Director

Relationship

Wolter Kluwer is usually really responsive. When we call in for support, we get a technician who is...

Apr 2025
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Director

Product

I like the fact that Wolters Kluwer has incorporated some of our administration feeds and has...

Apr 2025
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Analyst/Coordinator

Relationship, Operations

Wolters Kluwer upgrades things in Sentri7 Infection Prevention, especially when there are new...

Apr 2025
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Analyst/Coordinator

Loyalty, Value

My disclaimer is that I don't really know what we spend on Sentri7 Infection Prevention, so I will...

Apr 2025
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Analyst/Coordinator

Relationship, Product

Sometimes, Wolters Kluwer needs to work out the kinks for new things. It can be a little tricky for...

Apr 2025
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Analyst/Coordinator

Relationship

I have to give Wolters Kluwer's support a lower rating in terms of timeliness because there have...

Apr 2025
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Analyst/Coordinator

Product

We are pleased with Sentri7 Infection Prevention. It is efficient for navigating our culture....

Apr 2025
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Director

Product

Sentri7 Infection Prevention can be challenging to navigate sometimes. It is tedious to have to go...

Apr 2025
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Director

Culture

I have called Wolters Kluwer a few times, and that hasn't been bad. The vendor's people fix things...

Apr 2025
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Manager

Relationship, Operations

For the products we have on the platform, instead of Wolters Kluwer doing a lot of in-person, live,...

Apr 2025
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Manager

Product

I would buy Sentri7 Infection Prevention again. The system's reportables list that generates for the...

Apr 2025
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Analyst/Coordinator

Product

Sentri7 Infection Prevention works with our EHR. That is fortunate for us because I don't think our...

Jan 2025
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Analyst/Coordinator

Loyalty, Product

I like that the product is easy to navigate. What makes it easy to navigate is that it has good...

Jan 2025
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Director

Relationship

Wolters Kluwer is very accessible. We switched EMRs because there were a lot of issues with the...

Dec 2024
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Director

Product

The only real negatives that we have come across with Sentri7 Infection Prevention are some...

Dec 2024
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Director

Operations

With Sentri7 Infection Prevention, we had a lot of training set up, but then we just completely got...

Dec 2024
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Director

Value

There are only a couple of people in the organization who use the product, but we can pretty much...

Dec 2024
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Director

Relationship, Product

Sometimes CDC and NHSN make changes. There is a current change where we have to generate and send a...

Dec 2024
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Director

Product, Value

The biggest thing with our EHR is that Sentri7 Infection Prevention allows us to get things out of...

Dec 2024
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Director

Operations, Product

Sometimes I have a hard time generating reports in Sentri7 Infection Prevention and getting things...

Dec 2024
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Director

Product

I like that Sentri7 Infection Prevention has a lot of information pulled together in one place. I...

Dec 2024
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Analyst/Coordinator

Loyalty

Sentri7 Infection Prevention is not part of our long-term plans. We switched to another vendor's...

Nov 2024
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Analyst/Coordinator

Product

For my day-to-day functionality, I like that I can change the rules in Sentri7 Infection Prevention...

Nov 2024
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Analyst/Coordinator

Product

The analytics feature of Sentri7 Infection Prevention needs to load faster. It is so slow, and...

Nov 2024
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Analyst/Coordinator

Loyalty, Product

Regarding integration, we had some issues on the healthcare epidemiology and stewardship sides....

Nov 2024
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Analyst/Coordinator

Relationship

With Wolters Kluwer, we have delays in getting communications and solutions back. Sometimes we reach...

Nov 2024
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Nurse

Operations

Training is offered often by Wolter Kluwer, and we are in good communication with them. The training...

Oct 2024
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Director

Operations, Product

I would tell someone who was looking into Sentri7 Infection Prevention that it is easy to learn the...

Sep 2024
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Director

Relationship, Operations

I have been very happy with the system. Wolters Kluwer is very supportive. They let us know about...

Sep 2024
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Director

Product

We would like to have more opportunities to talk about how different systems can cross over each...

Sep 2024
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Director

Product

The only thing that I would like to see changed in the system would be for it to have the ability to...

Sep 2024
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Director

Product

It is easy to gather data in Sentri7 Infection Prevention. There are some things on the system's...

Sep 2024
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Director

Product, Value

Some of the outcomes that I have seen from the system have been the validation of laboratory and...

Sep 2024
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Director

Product, Value

I love Sentri7 Infection Prevention. It is a time-saver. We use it for the clinic program for the...

Aug 2024
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Director

Relationship, Operations

Anytime Wolters Kluwer does anything, they train us. When we have questions, they train us. They are...

Aug 2024
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Director

Operations

Wolters Kluwer continues to offer us additions. We have added a couple of other things that have...

Aug 2024
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Manager

Operations, Product

Sentri7 Infection Prevention is a plug-and-play system now. For end users, the ease of use is very...

Jul 2024
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Manager

Product

Interoperability with the Sentri7 Infection Prevention tool requires some work in terms of...

Jul 2024
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Manager

Culture, Relationship

Wolters Kluwer is honest and transparent about what they can and can't do, and they don't always...

Jul 2024
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Manager

Product, Value

Sentri7 Infection Prevention is actually pretty good with tangible outcomes. It shows us where we...

Jul 2024
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Manager

Culture, Product

Sentri7 Infection Prevention definitely works as promoted. It does what Wolters Kluwer says it is...

Jul 2024
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Manager

Product

We have not leveraged Sentri7 Infection Prevention as well as I would like to because the program...

Jul 2024
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Manager

Loyalty, Product

Making our clinical and infection prevention work from the pharmacy be done in a less on-site, shift...

Jul 2024
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Manager

Operations, Product

The difficulty signing in, onboarding new staff members, and giving them access to the system...

Jul 2024
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Manager

Product

Sentri7 Infection Prevention makes it really easy for us to report to NHSN. They do a really good...

Jul 2024
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Manager

Product

No program is perfect, but there are things about Sentri7 Infection Prevention that are frustrating....

Jul 2024
||
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Manager

Product

I would love it if we could have a single system across our many hospitals. Instead, we have...

Jul 2024
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Manager

Culture, Relationship, Operations

Wolters Kluwer makes it very easy to implement things. They are very clear on what their...

Jul 2024
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Manager

Culture, Value

When we ask Wolters Kluwer to add something in Sentri7 Infection Prevention, they have to look to...

Jul 2024
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Manager

Product

There is a lot that Wolters Kluwer could add to the analytics side of Sentri7 Infection Prevention...

Jul 2024
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Manager

Relationship

When I reach out to Wolters Kluwer, they will act on what we need right away, and sometimes they...

Jul 2024
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Manager

Product

There is still a lot that I don't like in Sentri7 Infection Prevention, and there is still some...

Jul 2024
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Manager

Operations

Wolters Kluwer has really good videos that they embed in their platform for training. Recently, we...

Jul 2024
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Director

Product

Sentri7 Infection Prevention is consistent and reliable. It is fairly simple to use, and it is...

Jun 2024
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Director

Product

I would like for there to be benchmark comparative data, like anonymous comparative data to similar...

Jun 2024
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Director

Product, Value

Sentri7 Infection Prevention is an easy-to-use software product that improves patient care and...

May 2024
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Director

Product

We would like there to be an easier way for the system to interface with NHSN. That is a CDC...

May 2024
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