Sentri7 Infection Prevention
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Subject Expert
Jackson Tate
Research Director
Commentary Summary
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User Commentary
The training we received from Wolters Kluwer was excellent. I am extremely satisfied. We have...
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I have a couple of wish list items for Sentri7 Infection Prevention. I was told Wolters Kluwer is...
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I am not sure what our organization paid for Sentri7 Infection Prevention, but the solution is worth...
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We have a dashboard specifically for COVID-19, and the time-saving aspect of the software has helped...
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The ease of use is my favorite part about Sentri7 Infection Prevention and is the main reason I...
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Wolters Kluwer’s customer service and support are excellent. If I ever have any issues where I can't...
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Using the product's analytics for a review of when we had our last infection is nice. We have gone...
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We did the rules-management project with the product in the past, and it really helped our workflow...
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Everyone was caught off guard by COVID-19 to begin with. Once the vendor figured out what was going...
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I rarely have a problem with the product that somebody from the vendor can't solve. They may take...
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A lot of people don't have the limitations we have with our EMR, so I think other organizations...
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I like our line listings in the product and the way we can communicate. The interoperability between...
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We can't upload certain information into Sentri7 Infection Prevention and then get the information...
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Without the product, we wouldn't have a way to quantify the actual number of interventions that we...
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We installed the solution and had a significant change in our processes. The vendor helped us work...
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The vendor's implementation services were very good. We had a knowledgeable instructor who had a...
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The product takes information from our EMR and integrates it into the system. I wish that the vendor...
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The product is very easy to use. The new hires that I have trained have been wowed by the system....
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The vendor created new rules in the system to deal with the COVID-19 pandemic. However, we didn't...
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We have never had a problem with the vendor's support. That is one of Wolters Kluwer's high points....
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We receive value for the product's clinical outcomes in terms of antimicrobial stewardship. With the...
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The product benefits us when our pharmacists decide to go on break or start being passive...
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I am very optimistic about Sentri7 Infection Prevention. The vendor was aggressive about making...
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I am a fan of Sentri7 Infection Prevention. I am very satisfied with the system. One of the things I...
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Everything is right there in Sentri7 Infection Prevention. I have labs, x-rays, charts, and...
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The vendor did a fine enough implementation. They provided support. We still had gaps at the...
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I give high marks to Wolters Kluwer and their proactive nature of allowing for the further education...
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The vendor provides excellent and timely customer service. They are open and engaging and very...
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We have been very pleased with the product. When I ask our end users whether they would rather keep...
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The implementation service people are very attentive. We went through a transition and were very...
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The integration is good. The product helped our stewardship program. We were able to mine data...
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The quality of the upgrades is very high. Sometimes, an upgrade takes a day or two, and it breaks...
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With the analytics package, we often can't break out specific unit-level data that we would like to...
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Over a year ago, the support used to be great. But our personal support people changed, and now the...
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The vendor is usually very good with communication before anything is going to go on in the system....
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From renal dosing to anticoagulation, our outcomes are outstanding. Things used to be done through a...
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I would absolutely buy the product again. We went with the vendor because of the product's ease of...
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In terms of maintenance and being able to quickly create a rule when we see an issue, Sentri7...
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I will be curious to see future functionality from the vendor. The vendor's testing of a new program...
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Wolters Kluwer is still working on some areas of communication over to the NHSN system.
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A strength of Sentri7 Infection Prevention is the patient card, which is the key place where patient...
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Overall, Sentri7 Infection Prevention does great. We use it daily. The system is helpful for looking...
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Sometimes when we are entering a case, the presentation of the printout is not set up as well as it...
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Wolters Kluwer has five-star customer service. Everyone I have ever worked with from the vendor has...
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We have struggled a lot with getting items, like patients with the flu or infectious diseases, on...
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I was not thrilled with the vendor this past year. In the past, our contact from the vendor was...
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Some departments in our organization want to be able to look at their positive cultures for the...
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The system allows us to quickly identify COVID-19 patients and make sure they are isolated...
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We like the x-ray module. That is an excellent module. Chest x-rays are on a dashboard, so when we...
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I have worked with different products in the past that were easier to use and provided more. I don't...
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Considering the vendor is doing a new upgrade, I am hoping that our satisfaction will go up once we...
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Some of the bells and whistles that were promised during the sales pitch are glitchy. The vendor...
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I can't think of anything off-hand that I would change about Sentri7 Infection Prevention. It is a...
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Wolters Kluwer could help us better receive our money's worth by lowering the system's price instead...
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Wolters Kluwer has been a good partner but not a great partner. They didn't respond quickly during...
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Sentri7 Infection Prevention allows us to do some of the core functions that any surveillance...
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I would like to see some utility for patients after they are discharged or outpatient utility. Right...
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We are using the product to identify the reportable conditions. We are also using it to identify...
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I submitted a couple of requests to Wolters Kluwer, and they said they would at least evaluate the...
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There is so much interface building, and that is a huge burden with integration.
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Our organization was really excited when we sent out the announcement that the system could help...
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Sentri7 Infection Prevention is really good at finding cases for us. The rules are helpful too. I am...
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I got some training on Sentri7 Infection Prevention when I was new, but the training was not ideal...
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We haven't been able to get certain procedures or departments moving through Sentri7 Infection...
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I have never been a part of any discussion with Wolters Kluwer where they have asked what we would...
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Wolters Kluwer's help desk people are very responsive, and I really appreciate that. That support is...
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I haven’t heard from any Wolters Kluwer executives for a while, but maybe I have gotten an email and...
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Sentri7 Infection Prevention is fairly easy for an end user to learn. I really like Sentri7...
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The support side is really good. Most of the problems tend to be around the denominator data for the...
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We would like to see some different ways to divide up the reports within the product. Sometimes the...
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I like the way that we can enter our data about our investigations. I also like the way the solution...
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Sentri7 Infection Prevention was very easy to use once we got the data feeds up and running. That...
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Obviously there is a price for each Wolters Kluwer module we buy, as is the case with most software...
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Wolters Kluwer was very patient during the implementation. The team leader that was assigned to us...
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Sentri7 Infection Prevention is very simple, especially for computer-savvy users. It saves me so...
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The only thing Wolters Kluwer could improve about Sentri7 Infection Prevention is giving us more...
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Sentri7 Infection Prevention allows us to easily gather data on naloxone usage in patients inside...
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Sentri7 Infection Prevention is not cheap, but the money we pay per month is well worth it for me,...
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Small hospitals are sometimes hesitant to pull the trigger on software like Sentri7 Infection...
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Wolters Kluwer is very responsive to our needs. I have not had trouble with them. The solution makes...
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Wolters Kluwer is doing a great job. The education that I received from them was top notch. The...
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The solution doesn't depend on users to input the information that is coming through their...
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The vendor's support people go above and beyond every time. When we send them an issue, they will...
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The solution is a rockstar when it comes to driving tangible outcomes. Its interface allows us to...
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The solution is great. New users can do the training that the vendor offers. Then, they will have a...
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The ease of use is one of the things I like about Sentri7 Infection Prevention. I am not a tech...
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One of our biggest successes with Sentri7 Infection Prevention is that we have cut out the use of...
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One of the best features of Sentri7 Infection Prevention is that I can follow infections in real...
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When entering a surgical procedure into Sentri7 Infection Prevention, the regulatory protocol is to...
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I would like to be able to connect Sentri7 Infection Prevention to our NHSN system. Right now, if we...
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I like the disease reports I can get from Sentri7 Infection Prevention. I can create forms and email...
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Overall, I am happy with Sentri7 Infection Prevention. Updates are done overnight, so they don’t...
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I have been really pleased with Sentri7 Infection Prevention. The vendor does upgrades pretty...
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The product works well. I have issues with its reporting and antibiotic stewardship, but I know that...
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I like that we can see all of our cultures at the same time in the system. We can put things...
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I would like to have an NHSN system that would automatically tell us the NHSN procedures when we are...
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Sometimes, I like to put things in spreadsheets. I think that I can do that with the system's...
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When I call the vendor's support, if the person I am talking to doesn't know an answer, then they...
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The system's ease of use isn't as good as it could be because we are still learning about the...
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In the past, we knew exactly what we were buying from the vendor, and there weren't any unexpected...
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Surgical-site infections are the only thing that we cannot enter into NHSN because Sentri7 Infection...
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There are some little things that need to be fixed in Sentri7 Infection Prevention. The...
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I like that I can use Sentri7 Infection Prevention to enter directly to NHSN from the database. That...
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I like that in Sentri7 Infection Prevention, I get to see the cultures as they come as a result...
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I can use Sentri7 Infection Prevention as a database. I can go back and look at historical data. I...
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Sentri7 Infection Prevention is easy to use. I just go to the website, and everything is right...
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I am still waiting on updates for some reports. We have noticed issues that have come through as...
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I would like Wolters Kluwer to add more than four areas in the rules for lab tests and results. We...
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If we were deciding on a product again, we would have to evaluate other products. We have some...
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I like that I can go through my organism surveillance list, mark things off, and quickly decide...
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We have done the training, and the system has been very good. Our future satisfaction will depend on...
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