Home chevron icon Inpatient Clinical Care chevron icon Clinical Care Support Tools chevron icon Infection Control & Monitoring

Sentri7 Infection Prevention
Filtered view: All

Subject Expert
Jackson Tate
Research Director
KLAS Research Director - Jackson Tate
 
View Product Scores
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
Director

Functionality and Upgrades

The information that we need is there in Sentri7 Infection Prevention. It is easy to get to, the...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Implementation and Training

Wolters Kluwer did the majority of the building before we told them we would rather have it done...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

I like that Sentri7 Infection Prevention pulls in needed data from our EMR for public reporting....

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

I would change the order of the wound classification scores in the dropdown box because they are out...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

The vendor’s customer service is beyond superior. I have used products from other vendors, and other...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

The main outcomes of the product are the prompt identification of infections and the ability to...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Win/Loss - Why they were selected (by current clients)

One of the selling points of Sentri7 Infection Prevention is that it mimics the infection prevention...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Proactivity is something that Wolters Kluwer is excellent at. We get emails immediately if the...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

Sentri7 Infection Prevention costs a fraction of what competitors' products cost.

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Wolters Kluwer is very responsive when there is an issue to address. If they say they are putting...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Lessons Learned

If I was talking to a peer at a facility of around 120 beds and an average life census in the 70s, I...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

There is no data mining in Sentri7 Infection Prevention. It doesn't bring the device days or...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

Sentri7 Infection Prevention has really cool things like NHSN reporting. That functionality is super...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

It is easy to send Wolters Kluwer feedback. If we identify an area where the vendor could make...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

The vendor's support team is very easy to get ahold of. If they don't understand what we are asking...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

All my reports go through Sentri7 Infection Prevention to the NHSN website. I can run some Excel...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

With the COVID-19 pandemic, Wolters Kluwer was able to restructure the analytics side of Sentri7...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Interfacing and Integration

Wolters Kluwer has tried to keep all their promises, but not everything that I thought could happen,...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

Wolters Kluwer really gives good customer support because they always answer quickly. If my...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Interfacing and Integration

We have had a lot of issues with getting Sentri7 Infection Prevention to get all the data from our...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

Sentri7 Infection Prevention works very well. It is very user friendly, and I enjoy using it.

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

One positive of using Sentri7 Infection Prevention is that the reporting capabilities make it so our...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

I have been very happy with the solution. It is one of my favorite products at my organization. The...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

I would tell someone who was looking into the solution that the solution does a lot of the things...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

When we are going over certain things in the system, we have to print a sheet and fax it out. It...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

There are some pieces of the software that are not very intuitive, and it seems like there is a lag...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The vendor has been able to provide everything we have asked for. Whenever I have had questions or...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

Sentri7 Infection Prevention has been around for a long time, and when it first came out, it was a...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Implementation and Training

We are usually trained by somebody at our facility, but the training is done through Wolters Kluwer....

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

Every time I call Wolters Kluwer, I can get ahold of a person immediately, and that person is very...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

The system is easy to use, and we can receive good technical help if we have any issues or need any...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The vendor has kept all of their promises. One of our quality measures is to make sure that any...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Future Outlook

Sentri7 Infection Prevention is part of our long-term plans because it is handy to have the system...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

The vendor could improve the rules for building dashboards in the system. For example, I have...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

With the way that the product is set up, when we first go into it, the dashboard that we see gives...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

I am pretty happy with Sentri7 Infection Prevention. I have not had any complaints so far. There are...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

I haven't had any issues with the vendor’s support team. They are resourceful when I need them, and...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Implementation and Training

There was an update to the product, and I feel like it was rushed. Wolters Kluwer should start those...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Future Outlook

Due to a system consolidation, we are moving from Sentri7 Infection Prevention to a solution from...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

We follow the vendor's advice. Their service is great, and they are easy to get ahold of. They also...

Aug 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

Everything is going well with the system. We use it for our workflows, and it makes infection...

Aug 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Other Observations & Comments

I would like the vendor to work with individual departments of health to allow us to upload items to...

Aug 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

The system is a great product, but the vendor could work on a way to customize it. It would be nice...

Aug 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

The vendor has always been very receptive when we have reached out to them for help.

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Implementation and Training

My new staff members do the online training that the vendor offers, so that is beneficial.

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

I have loved Sentri7 Infection Protection for as long as we have had it. I am thrilled with its ease...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Win/Loss - Why they were selected (by current clients)

Our primary reason for going with Wolters Kluwer was so we could get antibiotic consumption data to...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

Sentri7 Infection Prevention gets the data that we need when we need it. We can pull what we need...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Lessons Learned

Our counterparts at another facility haven’t had the same experience that we have had with Sentri7...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

ROI / Cost (care and feeding)

Every time we have wanted to add something in Sentri7 Infection Prevention, we have been charged...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

I am happy with the system. We are able to leverage many services through the system, and we are...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

I am so happy with the adoption of SoleSource. The platform has helped us drive functionality and...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Future Outlook

I saw on Wolters Kluwer's website that the vendor is adding AI functionality to the system. I am...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Service and Support

Wolters Kluwer has really good customer service; our representative responds within 10 minutes each...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Technology

This solution could be a little faster. Each day we need to create a set of reports, and the...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Lessons Learned

Sentri7 Infection Protection facilitates my role and helps us process data faster, and the product...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

We can see lab results quickly on our dashboards, so we can tell whether a patient needs isolation....

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Win/Loss - Why they were selected (by current clients)

The pharmacy was already using another Wolters Kluwer product, and it would give the pharmacy a lot...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Service and Support

One of the pros is that Wolters Kluwer is easy to work with. When we call for help, the vendor is...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Functionality and Upgrades

I don't know if it is the system or the way we have things set up, but sometimes there is too much...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

We get a lot of data from the system to create our antibiogram, and that is helpful.

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

If Sentri7 Infection Prevention did some other things that it doesn't do, I would buy it again, but...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

None of our users can get over how slow Sentri7 Infection Prevention is and how long we must wait....

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

I feel empowered to get in touch with our Wolters Kluwer contact for help if I need it, but if I had...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

We have dashboards that help us with our daily tasks. The NHSN reporting, along with the other...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Implementation and Training

We did online training in the beginning, and then we actually went back after a couple of years to...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

The vendor is usually very responsive when we have an issue. When we point issues out, Wolters...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

Sentri7 Infection Prevention is a great product. We can easily write new rules and improve our...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Implementation and Training

Wolters Kluwer does have good training, but the training is very focused on pharmacy rather than...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

The product is good, and unless I can think of a tangible way the vendor can improve, I don't think...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Implementation and Training

We were very satisfied with the implementation. The vendor was very responsive. We did an update. We...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Functionality and Upgrades

Wolters Kluwer gives us some reportable data, which is good, but there is no way for us to report...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Service and Support

Our support is through our health system, and we have been waiting for them to solve a problem for a...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

Wolters Kluwer is very willing to meet with us whenever we need them to. The vendor is willing to...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Wolters Kluwer reaches out to tell us what is happening with their products or when there is going...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

The information that shows up on the system's documents tab isn't what I would prefer. I would like...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

Wolters Kluwer keeps their promises. Whenever I have asked them to do something or help me out, they...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

With Sentri7 Infection Prevention, I can have culture and radiology lab results at my fingertips...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Technology

With Sentri7 Infection Prevention, my lab IDs go directly into NHSN. I don't have to put that data...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Other Observations & Comments

We recently became part of another health system that intends to move to another vendor, so Wolters...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

We use the system's analytics program to do all of our antimicrobial stewardship reports and to...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

The vendor has been very helpful during the COVID-19 pandemic. We have a tab in the solution for...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

The solution helps us identify people with regular infections who are on the incorrect therapy. We...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

The solution allows us to easily find people who we need to contact, like physicians and providers....

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

We have been really happy with the system. We use the system every day, and it has worked out great...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

ROI / Cost (care and feeding)

Sentri7 Infection Prevention is very easy for new users to dive into and start using. I hear from...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Service and Support

Wolters Kluwer has excellent customer service. I am very happy.

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

If I have an issue or problem, the vendor's help desk people are always right there willing to help....

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

The system's strength is its ability to manipulate and make logs as we see fit in addition to those...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Interfacing and Integration

Sentri7 Infection Prevention meshes fairly well with our systems and lab. However, some of those...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Implementation and Training

Before we went live with the product, we did weekly trainings in which the vendor made sure that we...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

With Wolters Kluwer's system, all of the information that I need is right at my fingertips. I can...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

The main issue that we run into is that certain things get reported as hospital-acquired infections...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

I was really impressed with the CSM who manages our account. We wouldn't have been able to keep up...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Implementation and Training

The training we received from Wolters Kluwer was excellent. I am extremely satisfied. We have...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

I have a couple of wish list items for Sentri7 Infection Prevention. I was told Wolters Kluwer is...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

ROI / Cost (care and feeding)

I am not sure what our organization paid for Sentri7 Infection Prevention, but the solution is worth...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

We have a dashboard specifically for COVID-19, and the time-saving aspect of the software has helped...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

The ease of use is my favorite part about Sentri7 Infection Prevention and is the main reason I...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Service and Support

Wolters Kluwer’s customer service and support are excellent. If I ever have any issues where I can't...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

Using the product's analytics for a review of when we had our last infection is nice. We have gone...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

We did the rules-management project with the product in the past, and it really helped our workflow...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Everyone was caught off guard by COVID-19 to begin with. Once the vendor figured out what was going...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

I rarely have a problem with the product that somebody from the vendor can't solve. They may take...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Lessons Learned

A lot of people don't have the limitations we have with our EMR, so I think other organizations...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

I like our line listings in the product and the way we can communicate. The interoperability between...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

We can't upload certain information into Sentri7 Infection Prevention and then get the information...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

Without the product, we wouldn't have a way to quantify the actual number of interventions that we...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

We installed the solution and had a significant change in our processes. The vendor helped us work...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Implementation and Training

The vendor's implementation services were very good. We had a knowledgeable instructor who had a...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Interfacing and Integration

The product takes information from our EMR and integrates it into the system. I wish that the vendor...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

The product is very easy to use. The new hires that I have trained have been wowed by the system....

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The vendor created new rules in the system to deal with the COVID-19 pandemic. However, we didn't...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

We have never had a problem with the vendor's support. That is one of Wolters Kluwer's high points....

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

We receive value for the product's clinical outcomes in terms of antimicrobial stewardship. With the...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

The product benefits us when our pharmacists decide to go on break or start being passive...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

I am very optimistic about Sentri7 Infection Prevention. The vendor was aggressive about making...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Functionality and Upgrades

I am a fan of Sentri7 Infection Prevention. I am very satisfied with the system. One of the things I...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Functionality and Upgrades

Everything is right there in Sentri7 Infection Prevention. I have labs, x-rays, charts, and...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Implementation and Training

The vendor did a fine enough implementation. They provided support. We still had gaps at the...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

I give high marks to Wolters Kluwer and their proactive nature of allowing for the further education...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

The vendor provides excellent and timely customer service. They are open and engaging and very...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

We have been very pleased with the product. When I ask our end users whether they would rather keep...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Implementation and Training

The implementation service people are very attentive. We went through a transition and were very...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Interfacing and Integration

The integration is good. The product helped our stewardship program. We were able to mine data...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The quality of the upgrades is very high. Sometimes, an upgrade takes a day or two, and it breaks...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

With the analytics package, we often can't break out specific unit-level data that we would like to...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

Over a year ago, the support used to be great. But our personal support people changed, and now the...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The vendor is usually very good with communication before anything is going to go on in the system....

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

From renal dosing to anticoagulation, our outcomes are outstanding. Things used to be done through a...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

I would absolutely buy the product again. We went with the vendor because of the product's ease of...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

In terms of maintenance and being able to quickly create a rule when we see an issue, Sentri7...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Other Observations & Comments

I will be curious to see future functionality from the vendor. The vendor's testing of a new program...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

Wolters Kluwer is still working on some areas of communication over to the NHSN system.

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

A strength of Sentri7 Infection Prevention is the patient card, which is the key place where patient...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

ROI / Cost (care and feeding)

Overall, Sentri7 Infection Prevention does great. We use it daily. The system is helpful for looking...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

Sometimes when we are entering a case, the presentation of the printout is not set up as well as it...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Service and Support

Wolters Kluwer has five-star customer service. Everyone I have ever worked with from the vendor has...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Interfacing and Integration

We have struggled a lot with getting items, like patients with the flu or infectious diseases, on...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

I was not thrilled with the vendor this past year. In the past, our contact from the vendor was...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

Some departments in our organization want to be able to look at their positive cultures for the...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

The system allows us to quickly identify COVID-19 patients and make sure they are isolated...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

We like the x-ray module. That is an excellent module. Chest x-rays are on a dashboard, so when we...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

I have worked with different products in the past that were easier to use and provided more. I don't...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Future Outlook

Considering the vendor is doing a new upgrade, I am hoping that our satisfaction will go up once we...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Sales and Contracting

Some of the bells and whistles that were promised during the sales pitch are glitchy. The vendor...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

I can't think of anything off-hand that I would change about Sentri7 Infection Prevention. It is a...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

Wolters Kluwer could help us better receive our money's worth by lowering the system's price instead...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

Wolters Kluwer has been a good partner but not a great partner. They didn't respond quickly during...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

Sentri7 Infection Prevention allows us to do some of the core functions that any surveillance...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

I would like to see some utility for patients after they are discharged or outpatient utility. Right...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

We are using the product to identify the reportable conditions. We are also using it to identify...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

I submitted a couple of requests to Wolters Kluwer, and they said they would at least evaluate the...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Interfacing and Integration

There is so much interface building, and that is a huge burden with integration.

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Future Outlook

Our organization was really excited when we sent out the announcement that the system could help...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

Sentri7 Infection Prevention is really good at finding cases for us. The rules are helpful too. I am...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

I got some training on Sentri7 Infection Prevention when I was new, but the training was not ideal...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

We haven't been able to get certain procedures or departments moving through Sentri7 Infection...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

I have never been a part of any discussion with Wolters Kluwer where they have asked what we would...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

Wolters Kluwer's help desk people are very responsive, and I really appreciate that. That support is...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

I haven’t heard from any Wolters Kluwer executives for a while, but maybe I have gotten an email and...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

Sentri7 Infection Prevention is fairly easy for an end user to learn. I really like Sentri7...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Other Observations & Comments

The support side is really good. Most of the problems tend to be around the denominator data for the...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

We would like to see some different ways to divide up the reports within the product. Sometimes the...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

I like the way that we can enter our data about our investigations. I also like the way the solution...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

Sentri7 Infection Prevention was very easy to use once we got the data feeds up and running. That...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

Obviously there is a price for each Wolters Kluwer module we buy, as is the case with most software...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Implementation and Training

Wolters Kluwer was very patient during the implementation. The team leader that was assigned to us...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

Sentri7 Infection Prevention is very simple, especially for computer-savvy users. It saves me so...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

The only thing Wolters Kluwer could improve about Sentri7 Infection Prevention is giving us more...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

Sentri7 Infection Prevention allows us to easily gather data on naloxone usage in patients inside...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

Sentri7 Infection Prevention is not cheap, but the money we pay per month is well worth it for me,...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Lessons Learned

Small hospitals are sometimes hesitant to pull the trigger on software like Sentri7 Infection...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

Wolters Kluwer is very responsive to our needs. I have not had trouble with them. The solution makes...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Implementation and Training

Wolters Kluwer is doing a great job. The education that I received from them was top notch. The...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

The solution doesn't depend on users to input the information that is coming through their...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

The vendor's support people go above and beyond every time. When we send them an issue, they will...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

The solution is a rockstar when it comes to driving tangible outcomes. Its interface allows us to...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

The solution is great. New users can do the training that the vendor offers. Then, they will have a...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

The ease of use is one of the things I like about Sentri7 Infection Prevention. I am not a tech...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

One of our biggest successes with Sentri7 Infection Prevention is that we have cut out the use of...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

One of the best features of Sentri7 Infection Prevention is that I can follow infections in real...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
View All Articles
Related Articles
Article
KLAS article icon
Innovation and Trends in Infection Control
10 May 19    |   Jennifer Despain
With the Infection Control 2019 report, KLAS highlights innovative vendors and technologies to help vendors understand what providers need and want and to help providers move forward with adopting hel
Article
KLAS article icon
The Silver Lining: EMRs Reduce Diagnostic Errors
16 April 18    |   Mike Davis
Technology in medicine is improving and saving lives each day. In an era of surgical robots, electronic pills, and 3D-printed medical devices, even the unsung heroes of HIT, including EHRs, are doing
Article
KLAS article icon
Sepsis: Demonstrating CDS Progress in Healthcare
21 June 17    |   Kody Hansen
KLAS recently published our first report on Sepsis. A first of it's kind, Kody Hansen takes to the blog to discuss which vendors are impacting the fight against sepsis, and how they're doing it.



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​