Sentri7 Infection Prevention Commentary
Filtered view: All
Subject Expert
Jackson Tate
Engagement Partner
If you don't have a login, getting started is easy.
User Commentary
Product
Sentri7 Infection Prevention allows us to have direct reporting. If we end up with a reportable...
Login or Create an Account to see details.
Operations, Product
Wolters Kluwer does have some good documents, and they have some online modules and things that we...
Login or Create an Account to see details.
Relationship
Wolters Kluwer’s support is great. Anytime we have had issues or needs, we either call or send an...
Login or Create an Account to see details.
Relationship
We haven't really had too many issues with Sentri7 Infection Prevention. If we have questions or...
Login or Create an Account to see details.
Relationship, Value
Wolters Kluwer is very responsive, and they understand our questions and our problems. They get us...
Login or Create an Account to see details.
Operations, Product
I really haven't seen a whole lot of changes in Sentri7 Infection Prevention. I don't know if I...
Login or Create an Account to see details.
Loyalty, Product
Sentri7 Infection Prevention has room for improvement, but it is pretty good. Sentri7 Infection...
Login or Create an Account to see details.
Loyalty, Operations, Product
Sentri7 Infection Prevention has an update coming out in the near future. Wolters Kluwer has some...
Login or Create an Account to see details.
Relationship
I contact Wolters Kluwer fairly often and ask for things. They are very good about getting back to...
Login or Create an Account to see details.
Loyalty
Sentri7 Infection Prevention is not part of our long-term plans because the EHR we are moving to has...
Login or Create an Account to see details.
Relationship
When I have worked with Wolters Kluwer on things in the past, they have come through for us and kept...
Login or Create an Account to see details.
Product
The vendor created a new infection notification tab to notify us of patients who have the flu. The...
Login or Create an Account to see details.
Relationship
Sometimes when I call Wolters Kluwer, we can't always find the people who we know will help us, and...
Login or Create an Account to see details.
Product
I know that there is other software out there that is similar to Sentri7 Infection Prevention that...
Login or Create an Account to see details.
Operations
I came from a totally different surveillance system, and when I shared my wish list, Wolters Kluwer...
Login or Create an Account to see details.
Relationship, Product
There is quite a bit that the vendor has worked well with me on, including ease of use, long-term...
Login or Create an Account to see details.
Relationship, Product
Our surgery denominators are up and crossing over to NHSN. We had a lot of issues with those going...
Login or Create an Account to see details.
Relationship
God bless Wolters Kluwer. I'm not a tech person, so anytime I have an issue or question, the vendor...
Login or Create an Account to see details.
Relationship
The relationship wasn’t just a transaction. The vendor didn’t just set the system and forget it....
Login or Create an Account to see details.
Product
There are too many contact points for an IP. For instance, to make an isolation list, we look at the...
Login or Create an Account to see details.
Loyalty
I don’t see my satisfaction changing in the next year. I think the vendor is continually working to...
Login or Create an Account to see details.
Relationship
The people really make up for the shortcomings of the other things through their willingness to help...
Login or Create an Account to see details.
Relationship
Wolters Kluwer goes above and beyond to try to make wish lists come true. I was on with someone the...
Login or Create an Account to see details.
Relationship, Operations
The support and the go-live deserve a top score. The vendor is awesome with those things. I'm a tech...
Login or Create an Account to see details.
Relationship, Operations
I think the vendor does very well with trying to figure out the best way to get their feeds to pull...
Login or Create an Account to see details.
Product
I haven’t had a chance to do a deep dive into Sentri7 Infection Prevention and our charting system....
Login or Create an Account to see details.
Product
I don’t think the system is the best on the market. There again, I think my EMR probably limits me...
Login or Create an Account to see details.
Loyalty, Product
One of the things that I have been working on with Wolters Kluwer since we went live is the...
Login or Create an Account to see details.
Product, Value
I think the main outcome of using the solution is how much time I have back in my day because I...
Login or Create an Account to see details.
Relationship
When I put in a ticket to the vendor's support team, if the ticket goes to one person in particular,...
Login or Create an Account to see details.
Relationship
Turnaround on the vendor's end isn't always quick, and it depends on who I reach out to. Sometimes I...
Login or Create an Account to see details.
Relationship, Product
Each month, I pull the reports in Sentri7 Infection Prevention, and then I pull the reports in the...
Login or Create an Account to see details.
Product, Value
The solution is nice. I just have a dashboard that I work through every day, so I can see labs, and...
Login or Create an Account to see details.
Product
The system could do a better job of taking some of the guesswork out of nurses' hands. Nurses just...
Login or Create an Account to see details.
Product, Value
It shouldn't be as hard as it is to get a working integration between Sentri7 Infection Prevention...
Login or Create an Account to see details.
Relationship
The vendor has always been really receptive to hearing changes, and I think that they proactively...
Login or Create an Account to see details.
Operations
For the system's training, users have to have truly live data. Users need to learn from someone else...
Login or Create an Account to see details.
Product
The system is straightforward and easy to use. It isn't too complicated, and we can customize it to...
Login or Create an Account to see details.
Product
The connection between our EMR and Sentri7 Infection Prevention is too multifaceted and too hard to...
Login or Create an Account to see details.
Relationship
The vendor listens to us and will engage with us on things. They give us opportunities to say what...
Login or Create an Account to see details.
Operations
Upgrades are pivotal times for Sentri7 Infection Prevention. I don't appreciate when the premise of...
Login or Create an Account to see details.
Relationship
On my level, I haven't seen executive involvement from Wolters Kluwer. I have only interacted with...
Login or Create an Account to see details.
Relationship
With Sentri7 Infection Prevention, instances of downtime occur unexpectedly. The first facility that...
Login or Create an Account to see details.
Product
In the upgrades, Wolters Kluwer tries to push the functionality that is being used the most to the...
Login or Create an Account to see details.
Loyalty, Product
The creatinine clearances in Epic's system and in Sentri7 Infection Prevention do not match. If a...
Login or Create an Account to see details.
Value
I would buy Sentri7 Infection Prevention again because of previous history and staff familiarity. Of...
Login or Create an Account to see details.
Value
Instances of downtime affect our job duties and everybody working. They cost us a whole lot and...
Login or Create an Account to see details.
Product
I would like to see more work from Wolters Kluwer around clinical area navigators. I would really...
Login or Create an Account to see details.
Relationship
I don't think Wolters Kluwer’s service is proactive. It is reactive. I don't know what happens...
Login or Create an Account to see details.
Relationship, Value
Through creating engagement and transparency on both sides, we can hopefully find solutions to help...
Login or Create an Account to see details.
Product
We don't want to be told an upgrade is not a problem; we would rather err on the side of caution....
Login or Create an Account to see details.
Relationship
The most difficult piece of Sentri7 Infection Prevention is instances of downtime. The onus is put...
Login or Create an Account to see details.
Product
The only problem I have ever had with Sentri7 Infection Prevention is that when we try to do...
Login or Create an Account to see details.
Relationship, Product
I don't know that I have had any issues recently with upgrades. I like the email updates and the...
Login or Create an Account to see details.
Relationship
When a patient comes in as John Doe and later gets identified, they get corrected, but sometimes...
Login or Create an Account to see details.
Product
I like being able to generate reports and data because with infection prevention, we are so data...
Login or Create an Account to see details.
Operations
Wolters Kluwer is very thorough with their training, and they have made the solution nurse proof....
Login or Create an Account to see details.
Product
The vendor delivers new technology that meets our needs, but it doesn't have AI. Obviously,...
Login or Create an Account to see details.
Product
The thing that I really like is that I can submit things to NHSN from Sentri7 Infection Prevention....
Login or Create an Account to see details.
Operations
There is a lot of training. The vendor has a lot of resources. If we have a question, we don't...
Login or Create an Account to see details.
Relationship, Operations, Product
Technology is growing rapidly, and my wish list is for AI to be implemented. It would be nice to...
Login or Create an Account to see details.
Loyalty
As technology grows and things get more affordable, I do believe that Wolters Kluwer will definitely...
Login or Create an Account to see details.
Operations, Product
I can tell that a lot of thought and work went into building the system, and that work is ongoing.
Login or Create an Account to see details.
Relationship
I have really had a good experience with Wolters Kluwer. I have reached out to a specific person,...
Login or Create an Account to see details.
Operations
For training, Wolters Kluwer usually has private or semiprivate sessions, and those are really nice....
Login or Create an Account to see details.
Operations, Product
The system is pretty simple to use once we get a bit of training. I like the workflow in it; it is...
Login or Create an Account to see details.
Relationship
Wolters Kluwer has excellent customer service. They answer our questions within 24 or 48 hours...
Login or Create an Account to see details.
Loyalty
I was happy with Sentri7 Infection Prevention, but we switched hospital systems, so we are looking...
Login or Create an Account to see details.
Commentary Summary
Comment Type Breakout