Dragonfly Commentary
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Kyle Chilton
Solutions Manager
KLAS Solutions Manager - Kyle Chilton
 
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User Commentary

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Director

Relationship, Product

Xsolis has worked with us to customize Dragonfly to our workflows that sometimes deviate from some...

May 2025
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Director

Relationship

Xsolis could be more proactive, but if they were, there would be a lot of false alarms. The vendor...

May 2025
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Director

Product, Value

I have recommended Dragonfly several times already. A big sell to people in my role is that the...

May 2025
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Director

Operations

Xsolis' ability to learn things from past go-lives and integrate those things into current go-lives...

May 2025
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Director

Value

Xsolis is really developing a lot of products now and selling them individually, but I would prefer...

Feb 2025
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Director

Loyalty, Relationship, Product

Dragonfly is fairly new. There were quite a few hiccups with it, but those are now being resolved as...

Feb 2025
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Director

Product

Tangible outcomes are one of the things I love about the Dragonfly product. It has amazing reports,...

Sep 2024
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Director

Product

Dragonfly is a standalone product, but it works really well with our EHR, and it is user friendly....

Sep 2024
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Director

Operations

The implementation of Dragonfly was a little bumpy, but Xsolis' training was phenomenal.

Sep 2024
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Director

Relationship

Xsolis has people who I work with regularly who are empowered to address our concerns. And if not,...

Sep 2024
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Director

Product

We have a couple of areas with the AI in CORTEX where we question whether it is working. It relates...

Aug 2024
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Director

Relationship

I have recommended CORTEX to other organizations in this area, and I have sat on some calls for...

Aug 2024
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Director

Relationship, Product

Things are going very well with CORTEX. We have excellent support from the Xsolis team whenever we...

Aug 2024
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Director

Relationship, Product

Xsolis does some benchmarking. They do it from a cohort. We have asked on many occasions how we fare...

Aug 2024
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