Zynx Order Sets and Care Plans Commentary
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Jackson Tate
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User Commentary

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Manager

Loyalty, Product

When it comes to our relationship with Zynx Health, there is probably some room for improvement when...

Apr 2024
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Manager

Loyalty, Product

The clinical users who interact with the system's content feel that it is good quality and that it...

Apr 2024
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Manager

Relationship

The person from Zynx Health that we work with has been great. They are good at answering questions...

Apr 2024
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Director

Relationship

Zynx Health’s customer service and executive teams are incredibly engaged and accessible, and they...

Mar 2024
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Director

Loyalty, Product

We have issues with Knowledge Analyzer integrating with our EHR. There is not a lot of...

Mar 2024
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Director

Operations, Product

Knowledge Analyzer is clunky, and there are some functionality problems. The solution could be more...

Mar 2024
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Director

Product

With regard to Zynx Health delivering new technology, nothing moves as fast as we want it to. For...

Mar 2024
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Nurse

Product

ZynxCare provides an evidence-based foundation for our plans of care and patient education in the...

Feb 2024
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Nurse

Loyalty, Relationship, Product

ZynxCare and our EHR don't talk to one another because of issues with proprietary rights and things...

Feb 2024
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(0)
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Nurse

Value

I know that the vendor charges extra for different components, but what we have satisfies us, and...

Feb 2024
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Nurse

Operations

The vendor does a good job with training. If I need something additional to educate someone else on...

Feb 2024
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Nurse

Relationship

The vendor proactively takes our comments and feedback into consideration, and I have seen them...

Feb 2024
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Nurse

Relationship

I can email the vendor's support people, but I rarely have problems with the system. ZynxCare rarely...

Feb 2024
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Nurse

Product

Zynx Health is probably one of the best third-party content providers out there. ZynxCare is a good...

Feb 2024
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CMIO

Product

Knowledge Analyzer’s ease of use can be challenging at times, mainly because of the interface. The...

Feb 2024
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CMIO

Product

There are some things I wish Knowledge Analyzer would do. There are some nuances. For example,...

Feb 2024
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Director

Operations, Product

ZynxOrder is an older system and is a little difficult to use. It takes a lot of training to use it...

Feb 2024
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(0)
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Director

Product

ZynxOrder integrates with our EMR, and it is easier to build order sets in there than in our EMR, so...

Feb 2024
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Director

Operations, Product

Knowledge Analyzer is updated and easy to use. We can quickly run our order sets through it to see...

Feb 2024
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(0)
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Director

Product

I would like Knowledge Analyzer to be a little more integrated so that we can move from one place to...

Feb 2024
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Nurse

Product

ZynxOrder has pretty good up-to-date order sets with recent evidence-based actions. That is a really...

Feb 2024
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Nurse

Operations, Product

Part of the building process in the order sets still feels a little clunky. We can get through it,...

Feb 2024
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Nurse

Operations

I got initial training when I first started with the system, but there hasn’t been any ongoing...

Feb 2024
||
(0)
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Nurse

Relationship

It has taken a while to get a response the last couple of times I have tried to get ahold of...

Feb 2024
||
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Manager

Product

Knowledge Analyzer's biggest strength is its ability to track comments and feedback for approval on...

Jan 2024
||
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Manager

Loyalty, Relationship

Zynx Health is a wonderful vendor to work with. They are constantly asking their client base what...

Jan 2024
||
(0)
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Manager

Relationship

The main thing the vendor could do to improve would be to get things done more quickly. Like any...

Jan 2024
||
(0)
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Manager

Relationship, Operations

Over the last couple of years, the vendor has done a great job of connecting with their clients and...

Jan 2024
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(0)
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Manager

Relationship

We have had some challenges with our customer support representative from Zynx Health in the past,...

Jan 2024
||
(0)
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CNIO

Relationship

Zynx Health has been awesome to work with; we enjoy working with them. The best thing about Zynx...

Dec 2023
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(0)
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CNIO

Product

The biggest negative with Zynx Health was that their system didn't connect with our EMR for a long...

Dec 2023
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(0)
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Analyst/Coordinator

Product

I like Knowledge Analyzer. It is very easy to use, and I very rarely have any issues with it. I like...

Sep 2023
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(0)
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Analyst/Coordinator

Relationship

If I have issues, I work with my contact person. And with Zynx Health, we have what they call...

Sep 2023
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Analyst/Coordinator

Relationship, Operations

I have had conversations with friends and colleagues in other organizations and have always spoken...

Sep 2023
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(0)
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Analyst/Coordinator

Loyalty, Product

I know that Knowledge Analyzer has some interoperability with a couple of different EMRs, but we can...

Sep 2023
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Analyst/Coordinator

Loyalty, Value

I appreciate what Zynx Health does and where they plan to go in the future. Healthcare is a tough...

Sep 2023
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Nurse

Product

I would like the mapping to be improved. Zynx Health’s mapping process is too hard and time...

Sep 2023
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Nurse

Product

Zynx Health gives us good templates, and they have good evidence. Besides the evidence-based...

Sep 2023
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Nurse

Relationship

Zynx Health has great support. They are always checking on us and seeing whether we need things, and...

Sep 2023
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(0)
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CNIO

Relationship, Product

Zynx Health helps us meet regulatory requirements for care planning, and their content is superb. It...

Aug 2023
||
(0)
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CNIO

Product

In this day and age with information security and ransomware, if we were to be knocked out of the...

Aug 2023
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(0)
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CNIO

Relationship

Zynx Health tries their best to keep all of their promises. They are great at taking feedback and...

Aug 2023
||
(0)
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CNIO

Relationship

There have been situations where we needed content in the system that wasn't available, but the...

Aug 2023
||
(0)
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CNIO

Relationship, Operations

At an organizational level, Zynx Health is very responsive when it comes to personalizing their...

Aug 2023
||
(0)
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