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Ambulatory EHR
Size: 1-10 Physicians

Clinical software that provides functionality for charting, order entry, prescription orders/refills, and more.

Subject Expert
Chris Clune
Research Director
KLAS Research Director - Chris Clune
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Latest Related Report

Comprehensive Ambulatory Care EHR & PM Suites 2026: How Ambulatory Care Organizations Leverage Vendor Suites & Third Parties to Achieve Outcomes) Report Cover Image
Performance
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Comprehensive Ambulatory Care EHR & PM Suites 2026: How Ambulatory Care Organizations Leverage Vendor Suites & Third Parties to Achieve Outcomes
09 February 26
As ambulatory care organizations (with 11+ physicians) increasingly look to streamline their clinical, operational, and financial workflows, many are evaluating the breadth and effectiveness of comprehensive EHR and PM suites compared to those of third-party solutions. Though many first consider their core EHR and PM vendor when seeking new functionality or technology, nearly all respondents continue to rely on select third parties; the key distinction is whether those tools function as strategic add-ons or necessities to close core gaps. This report—KLAS’ first to take a combined look at ambulatory care EHR and PM solutions together as comprehensive suites—examines customer satisfaction with core EHR/PM solutions’ functionality, drivers of third-party adoption, and the realized benefits of broad adoption of an integrated suite.

Report Abstract

Key Findings:

  1. The Greatest Operational & Integration Benefits Are Realized When Core EHR/PM Suites Are Well Aligned
  2. Epic & athenahealth Lead with Strong Functionality & Broad Suite Performance in the Independent Ambulatory Care EHR/PM Market
  3. Patient-Facing Gaps Drive Widespread Use of Third-Party Solutions for NextGen Healthcare, eClinicalWorks & Greenway Health Customers
  4. Organizations Using Greenway Health, NextGen Healthcare & eClinicalWorks Face Bigger Gaps, While Epic & athenahealth Customers Turn to Third Parties to Supplement Niche Needs
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Performance Data

Overall Score by Product

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Products Appearing in Decisions

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Overall Score by Question Topic

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Provider Facility Size by Product

Example Ambulatory EHR provider facility size by product image

Provider Facility Type by Product

Example Ambulatory EHR provider facility type by product image
Current Time Inside Cache Tag Helper: 2/11/2026 3:14:50 PM and Model.SegmentId = 3
Related ReportsView All Reports
Performance
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EHR Interoperability Overview 2025
01 December 25    |   Coray Tate and Tyson Blauer
EHR interoperability has the potential to improve patient care decisions, enable innovation, and reduce administrative churn; however, despite advancements in data-sharing technology, interoperability is still far from where it needs to be. The truth is that interoperability is a team effort that cannot be solved by an individual vendor or solution. All stakeholders—healthcare organizations, payer organizations, and vendors—need to work together to fully realize desired interoperability outcomes. Based on KLAS data and vendor-reported information, this report provides an overview of three key EHR interoperability use cases as well as persisting challenges that hinder data sharing.
Performance
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Ambulatory Ecosystem Epic Complete Look 2025
23 May 25    |   Alex McIntosh and Chris Clune
When making a core HIT purchasing decision, ambulatory healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas beyond core EHR and PM solutions. This Epic “complete look” provides a high-level analysis of the key IT components that make up Epic’s comprehensive suite. (Other reports in the series do the same for athenahealth , eClinicalWorks , Greenway Health , NextGen Healthcare , and Veradigm .)
Performance
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Ambulatory Ecosystem athenahealth Complete Look 2025
23 May 25    |   Alex McIntosh and Chris Clune
When making a core HIT purchasing decision, ambulatory healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas beyond core EHR and PM solutions. This athenahealth “complete look” provides a high-level analysis of the key IT components that make up athenahealth’s comprehensive suite. (Other reports in the series do the same for eClinicalWorks , Epic , Greenway Health NextGen Healthcare , and Veradigm .)
Performance
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Ambulatory Ecosystem eClinicalWorks Complete Look 2025
23 May 25    |   Alex McIntosh and Chris Clune
When making a core HIT purchasing decision, ambulatory healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas beyond core EHR and PM solutions. This eClinicalWorks “complete look” provides a high-level analysis of the key IT components that make up eClinicalWorks’ comprehensive suite. (Other reports in the series do the same for athenahealth , Epic , Greenway Health , NextGen Healthcare , and Veradigm .)
Performance
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Ambulatory Ecosystem Greenway Health Complete Look 2025
23 May 25    |   Alex McIntosh and Chris Clune
When making a core HIT purchasing decision, ambulatory healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas beyond core EHR and PM solutions. This Greenway Health “complete look” provides a high-level analysis of the key IT components that make up Greenway Health’s comprehensive suite. (Other reports in the series do the same for athenahealth , eClinicalWorks , Epic , NextGen Healthcare , and Veradigm .)
Performance
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Ambulatory Ecosystem NextGen Healthcare Complete Look 2025
23 May 25    |   Alex McIntosh and Chris Clune
When making a core HIT purchasing decision, ambulatory healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas beyond core EHR and PM solutions. This NextGen Healthcare “complete look” provides a high-level analysis of the key IT components that make up NextGen Healthcare’s comprehensive suite. (Other reports in the series do the same for athenahealth , eClinicalWorks , Epic , Greenway Health , and Veradigm .)
Performance
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Ambulatory Ecosystem Veradigm Complete Look 2025
23 May 25    |   Alex McIntosh and Chris Clune
When making a core HIT purchasing decision, ambulatory healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas beyond core EHR and PM solutions. This Veradigm “complete look” provides a high-level analysis of the key IT components that make up Veradigm’s comprehensive suite. (Other reports in the series do the same for athenahealth , eClinicalWorks , Epic , Greenway Health and NextGen Healthcare .)
Performance
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Ambulatory Core Solutions Mindshare 2025
22 April 25    |   Alex McIntosh and Chris Clune
Ambulatory care organizations balance many consideration factors (e.g., functionality, usability, and comprehensiveness) when determining the best core IT solutions for their operational and clinical needs. Based on responses from over 1,200 respondents from 689 organizations, this report—an update to KLAS’ 2024 ambulatory mindshare study —reveals which core solutions vendors are top of mind for ambulatory care organizations as well as what factors they prioritize in decisions. Notably, the number of vendors being considered has expanded significantly since the 2024 report, with more respondents looking to specialty-focused solutions.



Reducing Filters

Unlike sizing filters, reducing filters DO NOT recalculate scores based on the evaluations that meet these requirements. They narrow the list of solutions to show the vendors and solutions that can meet a specific need.

This data is based on interviews with a sample of the firms' recent clients. As a result, it is not necessarily comprehensive of all work a firm may do in this segment.

We require a minimum of 2 confirmations of a service performed in the last 3 years for a solution to qualify.

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