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Emerging HCIT Companies 2020
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Emerging HCIT Companies 2020
Top-of-Mind Healthcare Technologies

Authored by: Doug Tolley and Sam Eaquinto February 25, 2020 | Read Time: 2  minutes

KLAS conducts thousands of annual interviews with provider organizations to better understand their experience with their healthcare IT vendors. However, not all vendors are measured by KLAS today—some emerging vendors have very small customer bases, and others work in market segments outside KLAS’ current focus. This report also includes some established companies newly disrupting the healthcare market (e.g., Amazon, Google, Salesforce). To gain insights on emerging companies in healthcare IT, KLAS asks interviewed organizations to share the most innovative or potentially disruptive HIT vendor they have seen or heard about recently. During the latter half of 2019, 341 healthcare professionals from 299 different provider organizations responded to this question.

This report shares the top-of-mind companies and market segments that surfaced from these interviews; in the future, KLAS will monitor those companies that continue to pique market interest and gain mindshare among healthcare organizations.

Note: The data in this report was collected in the latter half of 2019 (from July 2019–Dec 2019).

Key Findings

  1. Hot Market Segments
  2. Companies with Multiple Mentions
  3. High-Interest Vendors & Topics from KLAS Website Searches
  4. Status Update on Emerging Companies from Past Reports
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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2020 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.