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Emerging HCIT Companies 2020
Top-of-Mind Healthcare Technologies
Author
Doug Tolley
Author
Sam Eaquinto
KLAS conducts thousands of annual interviews with provider organizations to better understand their experience with their healthcare IT vendors. However, not all vendors are measured by KLAS today—some emerging vendors have very small customer bases, and others work in market segments outside KLAS’ current focus. This report also includes some established companies newly disrupting the healthcare market (e.g., Amazon, Google, Salesforce). To gain insights on emerging companies in healthcare IT, KLAS asks interviewed organizations to share the most innovative or potentially disruptive HIT vendor they have seen or heard about recently. During the latter half of 2019, 341 healthcare professionals from 299 different provider organizations responded to this question.
This report shares the top-of-mind companies and market segments that surfaced from these interviews; in the future, KLAS will monitor those companies that continue to pique market interest and gain mindshare among healthcare organizations.
Note: The data in this report was collected in the latter half of 2019 (from July 2019–Dec 2019).
KLAS Spotlight Reports: Separating Hype from Reality
KLAS Spotlight Reports separate fact from fiction for emerging technologies by combining early customer feedback and KLAS insights. Do you use or know of a solution that is truly innovative and successfully solving some of the most difficult healthcare challenges? If so, tell us about it.
Status Update on Emerging Companies from Past Reports
Published & Upcoming Insights from KLAS
Altruista Health
Included in Decision Insights report on care management, “Payer Care Management 2019”
HealthLoop
Included in First Look article “Emerging HCIT Companies Report and Hot Market Segments of 2019”
NowPow
Included in First Look article “Social Determinants of Health, the New Patient-Care Frontier”; Emerging Technology Spotlight Report soon to be published
Olive
Highlighted in recently published Emerging Technology Spotlight Report
PatientPing
Highlighted in recently published Emerging Technology Spotlight Report
MHK (formerly MedHOK)
Included in Decision Insights report on care management, “Payer Care Management 2019”
Protenus
Measured on KLAS website; included in performance report “Patient Privacy Monitoring 2019”
SailPoint
Highlighted in recently published Emerging Technology Spotlight Report; measured with limited data on KLAS website
Suki
Included in First Look article “Will Voice Recognition and NLP with the EHR Prevent Death by a Thousand Clicks?”; Emerging Technology Spotlight Report pending
Writer
Amanda Wind Smith
Designer
Natalie Jamison
This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2024 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.