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Emerging HCIT Companies 2021
Top-of-Mind Healthcare Technologies
Author
Doug Tolley
Author
Sam Eaquinto
Representing the feedback of 139 healthcare professionals from 131 provider organizations, this report examines the healthcare IT (HCIT) vendors and market segments that are top of mind for healthcare organizations today as well as which technologies are likely to be the target of future investment. Though the COVID-19 pandemic has slowed capital spending for a time, patient engagement, artificial intelligence/machine learning, telehealth, and other remote care solutions continue to attract attention. In total, this report indexes nearly 100 emerging vendors in these and other high-interest markets.
KLAS’ Emerging HCIT Research
Annually, KLAS conducts thousands of interviews with provider organizations to better understand their experience with their HCIT vendors. However, not all vendors are measured by KLAS today—some emerging vendors have very small customer bases, and others work in market segments outside KLAS’ current focus. To gain insights into vendors we might not currently measure, KLAS asks interviewed organizations to share the most innovative or potentially disruptive HCIT vendors they have seen or heard about recently. The companies and market segments that surfaced during these interviews are shared in this report; companies that continue to pique market interest and gain mindshare will be monitored by KLAS in the future.
Note: The data in this report was collected August 2020–August 2021.
KLAS Spotlight Reports:
Separating Hype from Reality
KLAS Spotlight Reports separate fact from fiction for emerging technologies by combining early customer feedback and KLAS insights. Do you use or know of a solution that is truly innovative and successfully solving some of the most difficult healthcare challenges? If so, tell us about it.
Recently Published Spotlight Reports
Atlas Health:
Connecting Patients with Philanthropic Aid
Real Time Medical Systems:
Real-Time Post–Acute Care Analytics and Dashboarding
DrFirst:
A Combined Look at Medication Management Suite and Backline
ViTel Net:
Enabling Interoperable Clinical Workflows
Hart:
Data Management as a Service
SYNERGEN Health:
Transforming Revenue Cycle Management
Secure Exchange Solutions:
Enabling Connections between Healthcare Communities
Pareto Intelligence:
An Accommodating Risk Adjustment Partner
Writer
Elizabeth Pew
Project Manager
Joshua Jensen
This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2025 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.