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Emerging HCIT Companies 2018

Emerging HCIT Companies 2018

Authored by: Ben Brown and Bobby Low August 1, 2018 | Read Time: 2  minutes

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Each year, KLAS conducts approximately 20,000 annual interviews with healthcare providers; during these interviews, insights into new vendors’ approaches to trying to solve problems in healthcare are often shared. As a follow-up to last year’s Emerging Vendors report, KLAS spoke to more than 100 provider leaders and asked them to share which new/innovative vendors they have encountered in the past year. Additionally, guidance provided by our provider partners pushes KLAS to find the newest vendors and solutions for tackling some of healthcare’s biggest problems. While not always well known, these vendors have stood out to KLAS for the types of solutions and/or approaches to problem-solving that they appear to offer. Through provider interviews and other sources such as KLAS website search data and internal research, KLAS has identified many vendors that are not quite ready to be fully measured but are in the process of gaining mindshare among healthcare providers.

Healthcare Providers,
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most mentioned market segments

Relatively Few Vendors Catching Attention from Multiple Providers

Over the course of the past year, KLAS asked healthcare leaders a simple question: “What is the most innovative or potentially disruptive HIT vendor you’ve seen or heard about recently?” Many mentioned vendors are currently monitored by KLAS or are publicly traded, well-known vendors; these were excluded from this report in order to highlight the smaller, privately-owned vendors who were unrated by KLAS and have potentially disruptive technologies or solutions that have caught the attention of healthcare leaders. While many one-off vendors were shared with KLAS, these are the vendors who caught the attention of multiple provider organizations.


most mentioned vendors

vendors with 2 mentions
year over year comparison

Which Vendors Are Providers Searching for Online?

Each year, many providers come to KLAS’ website looking for information on new vendors or solutions. Since KLAS does not track every vendor in healthcare, data on providers’ searches on our website gives us valuable insight into which vendors have attracted the eye of providers.


vendor search results

KLAS Finding New Vendors

In addition to the thousands of annual interviews with healthcare providers conducted each year, KLAS’ own internal research often brings to light new vendors with innovative approaches to addressing concerns faced by the healthcare community. KLAS currently measures many vendors in artificial intelligence, analytics, cybersecurity, precision medicine, and telehealth—areas of high interest for healthcare leaders. The vendors listed below are a few whom KLAS is actively watching but not currently rating. These are vendors who have not appeared in previous research yet have caught KLAS’ attention.


new vendors in artificial intelligence

new vendors in cybersecurity

new vendors in precision medicine

new vendors in telehealth
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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2020 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.