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EMR-Centric Virtual Care Platforms 2022
Provider Insights on a Rapidly Evolving Market (Report 2 of 2)
Current Time Inside Cache Tag Helper: 5/29/2023 9:45:15 AM and Model.reportId = 1944
Virtual care has been a roller coaster for healthcare organizations in the last few years—from minimal uptake in the face of reimbursement barriers, to the COVID-19 rush in demand and availability, to hastily implemented and developed IT solutions, to a recent return to more-standard care delivery, and now the re-examination of go-forward strategies. This report shares how EMR-centric virtual care platforms perform today and what provider organizations have planned for the future.if you don't have a login, getting started is easy.
Key Findings:
- Epic and NextGen See Broadest Adoption across Specialties; Post-Pandemic, Virtual Behavioral Health Will Continue Strong
- Epic, Elation Health & Kareo Deliver Strong Experience for Patients, Leading to Improved Outcomes
- Functionality Problems Driving Organizations to Third-Party Solutions
- With Improvement, EMR Vendors Could Make a Comeback

Writer
Amanda Wind Smith

Designer
Jessica Bonnett

Project Manager
Andrew Wright
This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2023 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.