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EMR-Centric Virtual Care Platforms 2022 EMR-Centric Virtual Care Platforms 2022
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EMR-Centric Virtual Care Platforms 2022
Provider Insights on a Rapidly Evolving Market (Report 2 of 2)

author - Aaron Gleave
Aaron Gleave
author - Alex McIntosh
Alex McIntosh
June 14, 2022 | Read Time: 8  minutes

Virtual care has been a roller coaster for healthcare organizations in the last few years—from minimal uptake in the face of reimbursement barriers, to the COVID-19 rush in demand and availability, to hastily implemented and developed IT solutions, to a recent return to more-standard care delivery, and now the re-examination of go-forward strategies. This report shares how EMR-centric virtual care platforms perform today and what provider organizations have planned for the future.

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Key Findings:

  1. Epic and NextGen See Broadest Adoption across Specialties; Post-Pandemic, Virtual Behavioral Health Will Continue Strong
  2. Epic, Elation Health & Kareo Deliver Strong Experience for Patients, Leading to Improved Outcomes
  3. Functionality Problems Driving Organizations to Third-Party Solutions
  4. With Improvement, EMR Vendors Could Make a Comeback
author - Amanda Wind Smith
Amanda Wind Smith
author - Jessica Bonnett
Jessica Bonnett
author - Andrew Wright
Project Manager
Andrew Wright
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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2024 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.