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Enterprise Imaging 2019
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Enterprise Imaging 2019
Strategic Contributors to Progress

Authored by: Monique Rasband and Lauren Barton January 7, 2020 | Read Time: 6  minutes

Current Time Inside Cache Tag Helper: 5/8/2021 3:22:14 PM and Model.reportId = 1311

Enterprise imaging strategies aim to align provider departments, priorities, and technologies to drive key outcomes. KLAS has watched some strategies evolve and grow while others struggle to take shape. The purpose of this report is to (1) provide an update on industry progress, (2) show how both healthcare provider organizations and vendors contribute to that progress, and (3) identify which enterprise imaging vendors act as true strategic partners that drive success.

What Is Enterprise Imaging?

KLAS defines enterprise imaging as the ability to store and/or view images across the enterprise from more than one service line or storage solution.

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Current Time Inside Cache Tag Helper: 5/8/2021 3:22:14 PM and Model.reportId = 1311

Key Findings:

  1. Of 113 Organizations Doing Enterprise Imaging, Two-Thirds Have Seen Progress Since 2018
  2. Internal Strategy Makes or Breaks Success; Vendors Are Playing A Strategic Role
  3. Access to Relevant Images Is the Most Frequently Reported Outcome
  4. Enterprise Imaging Strategies More Mature Than Ever
  5. Watson Health Imaging Holding Steady; Agfa HealthCare’s Strategic Position Improving; Hyland Stagnates
  6. Lack of Effective Operational Guidance Frustrates GE Healthcare and Fujifilm Customers
  7. Agfa Customers Have Consistently High Outcomes; Fujifilm Struggles to Deliver
  8. Adoption across Service Lines Increases for Most Vendors, but GE Healthcare and Philips (Carestream) Slower to Expand
  9. Bottom Lines on Other Validated Enterprise Imaging Vendors
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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2021 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.